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7 Steps of Case Management: A Comprehensive Guide
Author: Dr. Anya Sharma, PhD, LCSW. Dr. Sharma is a licensed clinical social worker with over 15 years of experience in healthcare case management. She holds a PhD in Social Work from Columbia University and has published extensively on best practices in case management, specializing in complex cases involving vulnerable populations.
Publisher: Healthcare Management Insights (HMI), a leading publisher of resources for healthcare professionals, specializing in evidence-based practices and industry best standards.
Editor: Ms. Emily Carter, RN, BSN, CPHQ. Ms. Carter is a registered nurse with a Bachelor of Science in Nursing and a Certified Professional in Healthcare Quality (CPHQ). She has 10+ years experience in quality improvement and editorial work within the healthcare sector.
Keyword: 7 steps of case management
Introduction:
Effective case management is crucial for optimizing patient outcomes and resource allocation in various healthcare settings. Understanding the core principles and applying a structured approach is vital. This article will delve into the 7 steps of case management, providing a detailed overview of methodologies and approaches that contribute to successful case management practices. Mastering these 7 steps of case management is essential for healthcare professionals aiming to deliver efficient and compassionate care.
1. Assessment and Intake:
The first step in the 7 steps of case management process is a comprehensive assessment. This involves gathering detailed information about the client's needs, strengths, and challenges. This might include medical history, social history, psychological history, living situation, financial resources, support systems, and goals. Assessment tools like standardized questionnaires, interviews, and observations are employed. The approach here is holistic, acknowledging the interconnectedness of the client's physical, mental, and social well-being. Effective assessment is the cornerstone for the remaining 7 steps of case management. This stage lays the groundwork for creating a personalized care plan. Different methodologies, such as the person-centered approach or strength-based assessment, guide this process.
2. Care Planning and Goal Setting:
Based on the assessment, the next step in the 7 steps of case management is developing a personalized care plan. This involves collaboratively setting realistic and measurable goals with the client. The care plan outlines the interventions, services, and resources required to achieve those goals. This stage requires excellent communication and collaboration between the case manager, the client, and other relevant healthcare professionals. SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) are often utilized to ensure clarity and accountability. The plan should be regularly reviewed and adapted based on the client's progress and changing needs.
3. Service Coordination and Implementation:
This step involves actively coordinating the delivery of services outlined in the care plan. This may include linking the client to appropriate healthcare providers, social services, community resources, and financial assistance programs. The case manager acts as a central point of contact, facilitating communication and ensuring seamless transition between different services. This requires strong networking skills and a thorough understanding of available resources within the community. Effective communication and collaboration are key in successfully implementing the care plan. Challenges in this stage might include navigating bureaucratic processes or dealing with resource limitations.
4. Monitoring and Evaluation:
Regular monitoring and evaluation are crucial steps in the 7 steps of case management. The case manager tracks the client's progress toward the established goals, identifying any obstacles or unexpected challenges. This might involve regular check-ins, review of medical records, and feedback from other healthcare providers. Data collection is vital in this stage to ensure accountability and inform adjustments to the care plan. Various monitoring tools, such as progress charts or standardized outcome measures, can be used. Regular evaluation helps to ensure that the interventions are effective and the care plan remains relevant.
5. Advocacy and Support:
Case managers often act as advocates for their clients, ensuring their needs are met and their rights are protected. This involves navigating complex systems, advocating for access to necessary resources, and representing the client's interests in meetings with healthcare providers and other stakeholders. Providing emotional support and encouragement to clients is equally important. This role requires strong communication, negotiation, and problem-solving skills. Effective advocacy can significantly impact client outcomes, especially for vulnerable populations.
6. Documentation and Reporting:
Meticulous documentation is a crucial aspect of the 7 steps of case management. This includes maintaining accurate and up-to-date records of all client interactions, assessments, care plans, interventions, and progress. Documentation serves several purposes: it ensures continuity of care, facilitates communication among healthcare providers, and provides evidence of services rendered. Accurate and timely reporting to relevant stakeholders, such as insurance companies or regulatory bodies, is also essential. Adherence to confidentiality and privacy regulations is paramount.
7. Case Closure and Transition Planning:
The final step in the 7 steps of case management involves planning for case closure. This is not simply the termination of services, but rather a carefully orchestrated transition to the next level of care or independence. This might involve connecting the client with ongoing support services, teaching self-management skills, or providing resources for continued self-sufficiency. A formal evaluation of the case should be conducted, analyzing what worked well, what could be improved, and lessons learned. This ensures the continuous improvement of case management practices.
Summary:
This article outlined the 7 steps of case management: assessment and intake, care planning and goal setting, service coordination and implementation, monitoring and evaluation, advocacy and support, documentation and reporting, and case closure and transition planning. Each step utilizes various methodologies and approaches to achieve successful outcomes. The core principles emphasize a holistic, client-centered approach, focusing on collaboration, communication, and the effective utilization of resources to improve client well-being and achieve their goals. Successful implementation of these 7 steps of case management requires strong interpersonal skills, knowledge of available resources, and a commitment to evidence-based practices.
Conclusion:
The 7 steps of case management presented here provide a robust framework for delivering high-quality, client-centered care. By systematically applying these steps, case managers can significantly improve patient outcomes, optimize resource utilization, and enhance the overall effectiveness of healthcare services. Continuous learning, adaptation, and refinement of these steps are crucial in the ever-evolving landscape of healthcare.
FAQs:
1. What is the difference between case management and care coordination? While often used interchangeably, case management is broader, encompassing care coordination but also including advocacy, resource allocation, and discharge planning. Care coordination primarily focuses on the smooth transition of care between providers.
2. What are some common challenges in case management? Challenges include limited resources, complex client needs, bureaucratic hurdles, interprofessional communication difficulties, and ethical dilemmas.
3. What skills are essential for effective case management? Essential skills include communication, problem-solving, critical thinking, advocacy, empathy, organization, and resourcefulness.
4. How is technology impacting case management? Technology such as electronic health records (EHRs), telehealth, and case management software enhances efficiency, communication, and data analysis in case management.
5. What is the role of cultural competency in case management? Cultural competency is crucial for providing effective care by understanding and respecting the unique cultural beliefs, values, and practices of clients.
6. How is the effectiveness of case management measured? Effectiveness is measured by analyzing client outcomes, such as improved health status, reduced hospital readmissions, and increased independence.
7. What are some ethical considerations in case management? Ethical considerations include maintaining client confidentiality, ensuring informed consent, and avoiding conflicts of interest.
8. What types of cases benefit most from case management? Complex cases involving multiple health issues, social challenges, or resource limitations benefit the most from case management.
9. How can case managers improve their skills and knowledge? Continuing education, professional development opportunities, networking with peers, and staying updated on best practices are crucial for continuous improvement.
Related Articles:
1. "The Role of Technology in Streamlining the 7 Steps of Case Management": This article explores how technology like EHRs and telehealth platforms are revolutionizing case management efficiency.
2. "Ethical Dilemmas in Case Management: Navigating Complex Situations": This article examines common ethical challenges faced by case managers and offers strategies for ethical decision-making.
3. "Measuring the Success of Case Management Interventions: Key Metrics and Indicators": This article explores various methods for measuring the impact of case management on patient outcomes.
4. "The Importance of Cultural Competency in Effective Case Management": This article emphasizes the critical role of cultural awareness and sensitivity in successful case management.
5. "Building Strong Interprofessional Teams for Optimal Case Management Outcomes": This article highlights the benefits of collaboration and communication between various healthcare professionals.
6. "Case Management in Specific Populations: Addressing the Unique Needs of Vulnerable Groups": This article delves into adapting case management techniques for various vulnerable populations like the elderly, homeless, or those with mental health issues.
7. "The Future of Case Management: Emerging Trends and Innovations": This article discusses future trends in case management, including the role of artificial intelligence and predictive analytics.
8. "Budgeting and Resource Allocation in Case Management: Strategies for Effective Resource Utilization": This article provides insights into managing resources and budgets effectively within the context of case management.
9. "Case Study: Applying the 7 Steps of Case Management to a Complex Patient Scenario": This article presents a real-world case study demonstrating how the 7 steps are applied in practice.
7 steps of case management: Social Work Case Management Betsy Vourlekis, 2017-07-05 This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context. |
7 steps of case management: 7 Steps for Success Elizabeth C. Hamblet, 2011-01-01 The transition from high school is challenging for any student, but for young adults with disabilities, it can be even more difficult. In addition to adjusting to increased academic demands in an environment where there is less structure and support, students have to navigate a disability services system that is very different from the one they knew in high school. But with the proper preparation, students can enjoy success! This practical guide explains how the system for accommodations works, describes students' rights and responsibilities within that system, and employs the voices of seasoned professionals and college students to explain the skills and strategies students should develop while they are in high school to ensure success when they reach college. As a bonus, it also offers answers to questions students with disabilities frequently ask about disclosing their disability in the admissions process. |
7 steps of case management: Health and Human Services Issues United States. General Accounting Office, 1993 Discussing major policy, management, and program issues facing Congress and the Clinton administration in the area of health and human services, this pamphlet provides recommendations for the Department of Health and Human Services (HHS) regarding the social security system, the welfare system, preventing child abuse, and safeguarding the nation's food supply. Following an overview of important issues facing the nation, the second section suggests steps to bolster public confidence in the social security system, including building the system's trust fund by increasing contribution levels and modernizing computer systems. The next section provides recommendations for continuing the welfare reform movement and the implementation of the Family Support Act, such as developing automated data systems to effectively manage caseloads, setting goal-oriented program performance standards, and identifying and sharing effective initiatives between states. The fourth section suggests that HHS provide states with greater flexibility in using government funds to prevent child abuse through early intervention and that a national foster care system be developed to provide outcome-oriented data on child welfare services. The final section proposes that an agency-wide system for tracking regulation development be implemented in the Food and Drug Administration to improve agency effectiveness and better allocate existing resources. Includes references for 22 related GAO products. (BCY). |
7 steps of case management: Introduction to Care Coordination and Nursing Management Laura J. Fero, Charlotte Anne Herrick, Jie Hu (Ph. D.), 2011 A new and updated version of this best-selling resource! Jones and Bartlett Publisher's 2011 Nurse's Drug Handbook is the most up-to-date, practical, and easy-to-use nursing drug reference! It provides: Accurate, timely facts on hundreds of drugs from abacavir sulfate to Zyvox; Concise, consistently formatted drug entries organized alphabetically; No-nonsense writing style that speaks your language in terms you use everyday; Index of all generic, trade, and alternate drug names for quick reference. It has all the vital information you need at your fingertips: Chemical and therapeutic classes, FDA pregnancy risk category and controlled substance schedule; Indications and dosages, as well as route, onset, peak, and duration information; Incompatibilities, contraindications; interactions with drugs, food, and activities, and adverse reactions; Nursing considerations, including key patient-teaching points; Vital features include mechanism-of-action illustrations showing how drugs at the cellular, tissue, or organ levels and dosage adjustments help individualize care for elderly patients, patients with renal impairment, and others with special needs; Warnings and precautions that keep you informed and alert. |
7 steps of case management: CCM Certification Made Easy Andrea Morris, 2016-07-20 We are extremely pleased to tell you that CCM Certification Made Easy has been updated to it's Second Edition, and includes all the new material recently added to the CCM Exam. Every subdomain is covered on the exam. CCM Certification Made Easy is clearly the most complete CCM Exam prep book you can buy.Up to date - every area has been revisited for this updated edition to keep pace with the substantial changes in healthcare and the CCM Exam.Includes a condensed versions of the CCMC's Glossary of Terms that are an essential resource to pass the CCM Exam.Includes a website link to download a free companion workbook and study strategies that countless case managers have used to pass the CCM Exam at no extra charge. |
7 steps of case management: Four Practical Revolutions in Management 0 Center For Qual, 2007-07-24 Shiba and Walden have significantly revised their classic, A New American TQM. With new methodologies and case studies, this work is one of the most comprehensive studies of management theory and business success. The authors identify a comprehensive approach to management that goes beyond operations improvement to help executives and manage |
7 steps of case management: Life Care Planning and Case Management Across the Lifespan Tanya Rutherford-Owen, Mary Barros-Bailey, Roger O. Weed, 2023-11-23 Celebrating 25 years since its first publication, the fifth edition of this best-selling text is the most up-to-date and complete resource available on what a life care planner does, how the life care planner does it, and issues that affect the day-to-day role of a life care planner. Now featuring new material on pediatric life care planning and case management, including brachial plexus injuries and neurodevelopmental disorders, this new edition provides guidance and planning for cases across the lifespan. It begins with a series of chapters examining ten different professional specializations that often contribute to a life care plan, before providing critical information for developing life care plans for individuals with different physical, mental, and cognitive conditions including spinal cord injury, brain injury, and chronic pain. Uniquely comprehensive, the book also includes chapters on the forensic and legal context of life care planning, as well as equipment/technology, evidence-based literature/resources, and special education/special needs planning relevant to pediatric life care planning. Also including chapters dedicated to life care planning methodology and life care planning research, this is an essential resource for anyone practicing or studying life care planning or managing the needs of those requiring chronic medical care over the lifespan. |
7 steps of case management: Four Practical Revolutions in Management Alan Graham, Shoji Shiba, David Walden, 2001-04-24 In Four Practical Revolutions in Management: Systems for Creating Unique Organizational Capability, authors Shoji Shiba and David Walden significantly revise their classic text on leading management systems -- A New American TQM. This book is a comprehensive approach to business management that goes beyond business operations improvement. The authors demonstrate a program for establishing a sophisticated, state-of-the-art management system that creates unique organizational capabilities. Containing new methodologies and case studies, the book is one of the most extensive in the management field and provides a step-by-step program for implementing leading management techniques. To create a successful management system, the authors argue that companies must be organized around four major areas of practice called the four revolutions. They are customer focus, continuous improvement, total participation, and societal networking. For each of the areas, the book presents proven methods that enable dynamic implementation strategies. Customer Focus Any effective management system begins with the customer. Companies must learn to integrate a customer's concerns into their own. The book presents how to embrace the market-in concept and integrate the other skills in the book into a management strategy that focuses on the customer. Continuous Improvement For a company to be successful in the 21st century, it must continually improve its processes to meet the ever-changing needs of the customer. This book introduces important tools for process discovery, management, and improvement. In the process, it moves beyond reactive improvement methods to proactive improvement efforts. Total Participation The key to creating a dynamic management system is employee participation. Employees are the ones who work on the issues of quality and customer satisfaction on a daily basis. This book presents skills such as hoshin management, team-building, creating structures for mobilization, and leading change and breakthrough. Societal Networking Besides a company's internal audience, another source of business improvement ideas is societal networking. This is the set of companies, customers, and suppliers associated with any organization, that can learn from the experiences of these groups. To develop these valuable resources into a comprehensive management strategy, the book covers mutual learning methods, as well as keys for integrating various management methodologies. This book includes: Hoshin management PDCA (plan, do, check, act) cycle 7-step method of reactive improvement Proactive improvement to develop new products Engaging people in a changing environment Focused strategies for phase-in Leading process improvement The practice of breakthrough Over thirty thorough case studies |
7 steps of case management: Text and Materials on the Criminal Justice Process Nicola Padfield, Jonathan Bild, 2015-12-14 Highlighting key issues in Criminal Justice that students need to consider, the Fifth Edition of this popular text contains a wide and varied selection of materials which help to explain the evolution of the criminal justice process in England and Wales since the early 1990s. Statutes, case law, empirical research and official and unofficial reports, as well as theoretical perspectives and academic comment are woven together and contextualized by the accompanying narrative to provide an authoritative account of the recent development of the criminal justice system. Fully updated, this Fifth Edition explores the issues around: • the introduction of Police and Crime Commissioners; • the contracting out of probation services; • the significant reforms to legal aid funding; • the challenges to trial by jury posed by the internet. This book also helpfully directs students to further reading by chapter to provide next steps for research. Written in an accessible style, Text and Materials on the Criminal Justice Process is a valuable resource for students of criminal justice. |
7 steps of case management: Case Management & Social Work Practice Stephen M. Rose, 1992 |
7 steps of case management: Chapters 1-7: The Practice of Generalist Social Work Marla Berg-Weger, Julie Birkenmaier, 2017-05-25 The fourth edition of The Practice of Generalist Social Work continues to teach students to apply micro, macro, and mezzo social work skills. This new edition strengthens the connection between the three levels of practice and is fully updated to the 2015 EPAS. This edition also contains more illustrations of theory and more context for deciding which type of intervention is a good fit. Most chapters now open with a case study and continually refer back to the case to provide additional connections between theory and real-life practice. Each chapter also incorporates a link to a Grand Challenge of Social Work from the American Academy of Social Work and Social Welfare, which shows the connection between social work and the most significant societal challenges of today. The Quick Guides within the text offer students guidance for their field experience and practice after graduation. The text also comes with a rich companion website that includes support materials and six unique cases that encourage students to learn by doing. Go to www.routledgesw.com to explore the cases and additional resources. |
7 steps of case management: Sensational Sex in 7 Easy Steps Ridwan Shabsigh, M.D., Bruce Scali, 2007-03-06 A leading clinician and researcher in the growing field of sexual medicine explains the connection between a man's sexual function and overall health—and delivers a 7-step action plan for him to enjoy sexual intimacy over his entire life As director of the New York Center for Human Sexuality at New York Presbyterian Hospital, Dr. Ridwan Shabsigh treats thousands of patients with sexual dysfunctions. His more than 16 years of practice and trailblazing research at Columbia University have confirmed that health is intimately connected to sexual function and that the only way to treat declines in sexual desire, performance, and satisfaction is within the context of men's and couples' health. Now Dr. Shabsigh brings his expert recommendations to the public in this book. Refusing to accept that sexual dysfunction is the inevitable consequence of aging, he lays out a 7-step program to help all men improve their sexual relations—and their health. The book contains: • a self-test that assesses the reader's health, sexual satisfaction, and risk for sexual dysfunction • information on how medical conditions such as obesity, diabetes, cardiovascular disease, and depression affect a man's sex life—and how sexual dysfunction is the first warning sign of serious illness • recommendations for improving lifestyle choices that cause sexual problems and comprehensive approaches to treating any sexual dysfunction The result is a book that helps every man achieve a lifetime of better sex and optimum health. |
7 steps of case management: Oracle 11G Administration In Simple Steps Kogent Solutions Inc., 2008-06 This book contains the step by step information about the Oracle 11g database Administration. This book is for you if you are familiar with SQL and are looking for a book that effectively explains the concepts of the Oracle 11g database Administration. It gives the core information about administrating the Oracle 11g database using the new and improved Enterprise Manager GUI. The book contains lots of examples and helps you to perform the Oracle 11g administration in an easier way. You will also find information about the Grid Architecture in this book. |
7 steps of case management: 7 Steps to Sales Force Transformation Warren Shiver, Michael Perla, 2016-04-29 The sales force is a company's main engine for driving revenue, one that often requires change to stay competitive and achieve desired results. To improve sales performance, many organizations seek out a 'Silver Bullet'. Transformation is not a one-time, check-the-box event, but a rigorous, ongoing process. Unfortunately, there is no one-off solution to the hard work of transformation. There is, however, a methodology derived from the authors' combined decades of work and their qualitative and quantitative research on sales force transformation. This book provides a practical approach to effect significant, measurable and sustainable transformation in your sales organization. 7 Steps to Sales Force Transformation will help readers determine if their sales organizations need a transformation and if so, how to assess their sales organization's readiness through the analysis of six 'levers' of successful sales transformations. It also guides readers through a series of tasks, analyses, and decisions that will lead to a successful transformation. In particular, the authors will show you how to clarify your sales transformation vision and sell it to upper management, detail methods on how to deploy your vision, offer advice on how to sustain transformation through leadership and communication, and outline current trends that will impact future sales transformation. This book is targeted at anyone who has control over a sales organization or who wants to transform a sales team, including sales managers, sales executives, CEOs, COOs, and others who advise or influence those stakeholders, such as associates at consulting and private equity firms. Through original quantitative research, the authors' own experiences transforming sales organizations, and the lessons learned by a host of sales professionals they interviewed, you will understand how to transform and modernize your sales force to achieve your desired sales results and provide your customers with better service and value. |
7 steps of case management: 7 Steps to Better Written Policies and Procedures Stephen Butler Page, 2001 Includes exercises, suggested answers, checklists, sample policies and procedures. |
7 steps of case management: Seven Steps to Mastering Business Analysis Barbara A. Carkenord, 2009 This book provides a how to approach to mastering business analysis work. It will help build the skill sets of new analysts and all those currently doing analysis work, from project managers to project team members such as systems analysts, product managers and business development professionals, to the experienced business analyst. It also covers the tasks and knowledge areas for the new 2008 v.2 of The Guide to the Business Analysis Body of Knowledge (BABOK) and will help prepare business analysts for the HBA CBAP certification exam.--BOOK JACKET. |
7 steps of case management: The Code of Federal Regulations of the United States of America , 1995 The Code of Federal Regulations is the codification of the general and permanent rules published in the Federal Register by the executive departments and agencies of the Federal Government. |
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7 steps of case management: Code of Federal Regulations , 2000 Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries. |
7 steps of case management: 7 Steps to Accelerated Wealth John L. Fitzgerald, 2012-01-30 In Seven Steps to Accelerated Wealth John Fitzgerald shares his seven key principles of accelerated wealth building through property. This practical guide shows readers how to make $1 million by following the author\'s simple and proven system of developing a low-maintenance, low-risk portfolio of investment property as an asset base. Author John Fitzgerald is a property investor and developer. A self-made success story, he made his first million at age 23, having developed a successful formula for real estate investment. He has since bought and sold over 8000 properties. |
7 steps of case management: Developmental-Behavioral Pediatrics William B. Carey, Allen C. Crocker, Ellen Roy Elias, William P. Coleman, 2009-04-28 The fourth edition of Developmental-Behavioral Pediatrics-the pioneering, original text- emphasizes children's assets and liabilities, not just categorical labels. It includes fresh perspectives from new editors-Drs. William Coleman, Ellen Elias, and Heidi Feldman, as well as further contributions from two of the original editors, William B. Carey, M.D, and Allen C. Crocker, M.D. This comprehensive resource offers information and guidance on normal development and behavior: genetic influences, the effect of general physical illness and psychosocial and biologic factors on development and behavior. It is also sufficiently scholarly and scientific to serve as a definitive reference for researchers, teachers, and consultants. With a more user-friendly design and online access through Expert Consult functionality, this resource offers easy access comprehensive guidance. Features new chapters dealing with genetic influences on development and behavior, crisis management, coping strategies, self-esteem, self-control, and inborn errors of metabolism to cover the considerable advances and latest developments in the field. Focuses on the clinical aspects of function and dysfunction, rather than arranging subjects according to categorical labels. Emphasizes children's assets as well as their liability so you get a well-developed approach to therapeutic management. Concludes each chapter with a summary of the principle points covered, with tables, pictures and diagrams to clarify and enhance the presentation. Offers a highly practical focus, emphasizing evaluation, counseling, medical treatment, and follow-up. Features superb photos and figures that illustrate a wide variety of concepts. Offers access to the full text online through Expert Consult functionality at www. expertconsult.com for convenient reference from any practice location. Features new chapters dealing with-Genetic Influences on Development and Behavior, Crisis Management, Coping Strategies, Self-Esteem, Self-Control, and Inborn Errors of Metabolism. Presents a new two-color design and artwork for a more visually appealing and accessible layout. Provides the latest drug information in the updated and revised chapters on psychopharmacology. Introduces Drs. William Coleman, Ellen Elias, and Heidi Feldman to the editorial team to provide current and topical guidance and enrich the range of expertise and clinical experience. Covers the considerable advances and latest developments in this subspecialty through updates and revisions to existing material. Your purchase entitles you to access the web site until the next edition is published, or until the current edition is no longer offered for sale by Elsevier, whichever occurs first. If the next edition is published less than one year after your purchase, you will be entitled to online access for one year from your date of purchase. Elsevier reserves the right to offer a suitable replacement product (such as a downloadable or CD-ROM-based electronic version) should online access to the web site be discontinued. |
7 steps of case management: Advanced Case Management Suzanne K. Powell, 2000 Advanced Case Management: Outcomes and Beyond, is a theoretical, research-oriented, and statistical publication providing comprehensive coverage of advanced case management information. Essential topics presented in this text include outcomes management, disease management, continuous quality improvement (CQI), and complementary medicine practices. Building on Case Management: A Practical Guide to Success in Managed Care, Second Edition, this book explores population-based case management and its components. Part I comprehensively covers disease management concepts and development of a successful disease management program. Part II focuses on the latest trends in outcomes management. Topics covered include how to develop an outcomes management program, the Center for Case Management Accountability (CCMA), benchmarking, and factors affecting case management outcomes. Part III deals with continuous quality improvement (CQI) and proper use of CQI tools. Finally, Part IV, Managing Complementary Health Care--A Vision for the Future, addresses the challenges and the successes of Complementary and Alternative Medicine (CAM) practices. |
7 steps of case management: Psychiatric Mental Health Nursing: An Interpersonal Approach Dr. Jeffrey S Jones, Jeffrey Schwab Jones, Dr. Audrey M. Beauvais, 2022-02-02 Preceded by Psychiatric-mental health nursing / [edited by] Jeffrey S. Jones, Joyce J. Fitzpatrick, Vickie L. Rogers. Second edition. [2017]. |
7 steps of case management: The Case Manager’s Handbook Catherine M. Mullahy, 2016-05-23 Written by renowned author Catherine M. Mullahy, The Case Manager’s Handbook, Sixth Edition is an indispensable guide for case managers. Presented in an accessible and conversational style, this practical resource helps case managers learn the fundamentals, study for the Certified Case Manager (CCM) exam, and advance their careers after the exam. Completely updated and enhanced with information on the latest developments affecting case management, it reflects the rapidly changing healthcare landscape, including the significant effects of the Affordable Care Act (ACA). The Sixth Edition includes new chapters on pediatric case management, workers’ compensation case management, key factors driving today’s healthcare system, the case manager’s role in the era of value-based health care, case management and healthcare provider strategies for managing the high-risk or high-cost patient, and transformative healthcare approaches for the millennial generation. |
7 steps of case management: Psychiatric-Mental Health Nursing Jeffrey Schwab Jones, Joyce J. Fitzpatrick, Vickie L. Rogers, 2012-03-16 Print+CourseSmart |
7 steps of case management: Seven Steps to ICT Integration Margaret Robertson, Ivan Webb, Andrew Fluck, 2007-03-01 Advocating a whole-school approach, Seven Steps to ICT Integration provides research-based case studies on the integration of ICT in practice. These will provide useful insights for schools, TAFEs and local government. |
7 steps of case management: DHHS Publication No. (OHDS). , 1980 |
7 steps of case management: The Practice and Procedure of the Commercial Court Anthony Colman, Victor Lyon, Philippa Hopkins, 2020-11-26 Practice and Procedures of the Commercial Court is primarily intended as a reference for those who practice in the Court, it also sets those practices and procedures in context, including the Commercial Court’s history. It includes the principles and procedure for obtaining and discharging freezing injunctions and the procedures for The Court’s supervisory jurisdiction over arbitrations as well. |
7 steps of case management: Psychiatric Mental Health Nursing: An Interpersonal Approach Dr. Jeffrey S Jones, Dr. Audrey M. Beauvais, 2022-02-02 Psychiatric Mental Health Nursing: An Interpersonal Approach, Third Edition is a foundational resource that weaves both the psychodynamic and neurobiological theories into the strategies for nursing interventions. |
7 steps of case management: Becoming an Addictions Counselor Peter L. Myers, Norman R. Salt, 2013 Becoming an Addictions Counselor, Third Edition provides evidence-based findings, cutting-edge treatment techniques, and a focus on critical thinking to show future counselors how to respond to clients' needs rather than impose cookie-cutter routines. Topics explored in depth include: * Mentally ill chemical abusers * Individual, group, and family counseling skills * Clinical treatment issues Each chapter takes an experiential learning approach to these topics and encourages readers to practice individual and group counseling skills through structured activities and exercises. With thorough discussions on ethics, treatment planning, and case management, this text prepares readers to become ethical, competent counselors. |
7 steps of case management: Effective Project Management in easy steps, 2nd edition John Carroll, 2012-02-10 Effective Project Management in easy steps will show you how to make sure your project is successful. It focuses on the key skills a manager needs to develop for a smooth running project, and a timely arrival at the finishing line. It includes examples for most key documents such as the terms of reference, business case and project plan. It addresses team building and good communications. It covers the typical project stages with helpful lists of applicable tasks and deliverables, which effectively provides a blueprint for planning an entire project. This up-to-date primer covers all key trends in project management including a chapter on Agile Project Management. If you're a first time project manager, let this book take you through the essential project stages in easy steps, and take note of the applicable tasks and deliverables. If you're an experienced project manager, this book provides a valuable source of inspiration for making projects run smoothly and satisfactorily. Covering risk-management together with insights on how to plan, lead, organize and control a project - simply a fountain of knowledge! |
7 steps of case management: CHILD HEALTH NURSING-I Prof. (Dr.) M. Kavimani, Ms. Krishna Kumari Samantaray, Mr. Sonu Kumar Sharma, 2024-05-01 Buy a latest e-book CHILD HEALTH NURSING-I e-book for B.Sc 5th semester students by Thakur publication Pvt. Ltd. |
7 steps of case management: Harm to Others Brian Van Brunt, 2014-12-16 Harm to Others offers students and clinicians an effective way to increase their knowledge of and training in violence risk and threat assessment, and it also provides a comprehensive examination of current treatment approaches. Although the text includes many examples from K–12 and college/university settings, which are particularly relevant for mental health professionals in school settings, the underlying concepts and suggestions are useful for counselors, psychologists, and social workers who face these issues in their daily practice. In an easy-to-understand, jargon-free manner, Dr. Van Brunt shares his observations, extensive clinical expertise, and the latest research on what clinicians should be aware of when performing risk and threat assessments. In addition, he offers numerous examples from recent mass shootings and rampage violence to help explain the motivations and risk factors of those who make threats. Two detailed case examples are presented to illustrate key concepts related to assessing dangerousness. Treatment options are then described, using a variety of diverse case studies to demonstrate concrete approaches for clients who have been identified as at risk for violence following a threat assessment. *Requests for digital versions from ACA can be found on www.wiley.com. *To purchase print copies, please visit the ACA website *Reproduction requests for material from books published by ACA should be directed to publications@counseling.org |
7 steps of case management: Oracle 10G Administration In Simple Steps Dreamtech Press, 2008 The book contains step-by-step information about administrating Oracle 10g Database. The book well planned and designed to handle complicated database operations in a lucid language. A lot of emphasis has been given to explain database operations using Oracle Enterprise Manager. |
7 steps of case management: Extending IBM Business Process Manager to the Mobile Enterprise with IBM Worklight Ahmed Abdel-Hamid, Scott Andrews, Ali Arsanjani, Hala Aziz, Owen Cline, Jorge Gonzalez-Orozco, Chris Hockings, Tony Kambourakis, Steve Mirman, IBM Redbooks, 2015-02-13 In today's business in motion environments, workers expect to be connected to their critical business processes while on-the-go. It is imperative to deliver more meaningful user engagements by extending business processes to the mobile working environments. This IBM® Redbooks® publication provides an overview of the market forces that push organizations to reinvent their process with Mobile in mind. It describes IBM Mobile Smarter Process and explains how the capabilities provided by the offering help organizations to mobile-enable their processes. This book outlines an approach that organizations can use to identify where within the organization mobile technologies can offer the greatest benefits. It provides a high-level overview of the IBM Business Process Manager and IBM Worklight® features that can be leveraged to mobile-enable processes and accelerate the adoption of mobile technologies, improving time-to-value. Key IBM Worklight and IBM Business Process Manager capabilities are showcased in the examples included in this book. The examples show how to integrate with IBM BluemixTM as the platform to implement various supporting processes. This IBM Redbooks publication discusses architectural patterns for exposing business processes to mobile environments. It includes an overview of the IBM MobileFirst reference architecture and deployment considerations. Through use cases and usage scenarios, this book explains how to build and deliver a business process using IBM Business Process Manager and how to develop a mobile app that enables remote users to interact with the business process while on-the-go, using the IBM Worklight Platform. The target audience for this book consists of solution architects, developers, and technical consultants who will learn the following information: What is IBM Mobile Smarter Process Patterns and benefits of a mobile-enabled Smarter Process IBM BPM features to mobile-enable processes IBM Worklight features to mobile-enable processes Mobile architecture and deployment topology IBM BPM interaction patterns Enterprise mobile security with IBM Security Access Manager and IBM Worklight Implementing mobile apps to mobile-enabled business processes |
7 steps of case management: Disaster Recovery Brenda D. Phillips, Jenny Mincin, 2023-07-18 Now in its third edition, Disaster Recovery continues to serve as the most comprehensive book of its kind and will span the core areas that recovery managers and voluntary organizations must tackle after a disaster. It remains the go-to textbook for how to address and work through housing, donations, volunteer management, environmental recovery, historic and cultural resources, psychological needs, infrastructure and lifelines, economic recovery, public sector recovery, and much more. Special features include instructor’s manual, PowerPoints, a free consultation with the authors upon adoption of the text; updated discussion questions; references and recommended readings; and updated resources for each chapter. New to the 3rd Edition A new co-author, Jenny Mincin, a recognized expert in international disaster recovery with direct field experience in emergency management, disaster recovery, and humanitarian relief to this text. New case examples from recent disasters and humanitarian crises will provide updated content and offer familiar events to readers (e.g., Hurricane María, the COVID-19 pandemic, active attackers). Increased visibility to the highest risk populations facing disaster recovery including refugees, immigrants, and asylees. New chapter on case management, which will be of particular interest to faculty in human services degree programs. Climate change as a hazard that requires adjustment before a disaster and during recovery. A broadened consideration of recovery needs including refugees and asylees fleeing both conflict and consensus disasters. This is an invaluable textbook in the field of recovery preparedness and execution. |
7 steps of case management: Implementing EMDR Early Mental Health Interventions for Man-Made and Natural Disasters Marilyn Luber, PhD, 2013-11-25 In this latest insightful volume gathered and edited by Marilyn Luber, the authors have combined the lessons learned with personal accounts of how they proceeded. There is still much to be done to integrate mental health care effectively into disaster response worldwide, but this volume will help to point the way to best practices. --Robert Gelbach, PhD Past Executive Director at EMDR Humanitarian Assistance Programs Eye Movement Desensitization and Reprocessing (EMDR) is a method of psychotherapy that has been extensively researched and proven effective for the treatment of trauma. This book presents EMDR early-response intervention protocols for such traumatic events as earthquakes, mining accidents, tsunamis, and ongoing warfare. It also provides concise summary sheets to facilitate quick information retrieval in perilous circumstances. The book is authored by several of the first generation of therapists who successfully employed EMDR as a clinical treatment for acute stress following massive trauma events. They vividly describe their experiences and the protocols and models they developed to respond to disaster. The book describes two of the most commonly used resources: the Butterfly Hug and the Four Elements Exercise for Stress Management. Includes new information on acute stress, secondary PTSD, and vicarious traumatization growing out of interventions subsequent to natural disasters, warfare, and massacres in Turkey, Asia, the Middle East, South and Central America, and the United States. Interventions that can be put to use on site and posttrauma are presented for groups, including work with children, adolescents, and adults and with special populations. Additionally the book addresses working with first responders such as firefighters, EMS workers, and others when using EMDR. It facilitates the gathering and organizing of client data and contains updated and new scripted protocols, as well as summary sheets from EMDR Scripted Protocols: Basics and Special Situations and EMDR Scripted Protocols: Special Populations. Also included are templates for repeat use and an interactive PDF. Key Features: Provides EMDR early-intervention procedures for man-made and natural catastrophes Addresses EMDR and early interventions for groups of all ages and special populations Highlights international perspectives on how to organize a mental health response for recent traumatic events Includes early-intervention scripts and summary sheets for individuals, groups, and special populations, as well as self-care scripts for clinicians Offers concise summary sheets for quick information retrieval |
7 steps of case management: EMDR with First Responders Marilyn Luber, PhD, 2015-09-23 In eBook Format! Praise for Implementing EMDR Early Mental Health Interventions for Man-Made and Natural Disasters, from which this eBook is compiled: In this latest insightful volume gathered and edited by Marilyn Luber, the authors have combined the lessons learned with personal accounts of how they proceeded. There is still much to be done to integrate mental health care effectively into disaster response worldwide, but this volume will help to point the way to best practices. -Robert Gelbach, PhD Past Executive Director at EMDR Humanitarian Assistance Programs EMDR Therapy is a psychotherapy approach based on standard procedures and protocols. Using these standard procedures and protocols as its template, this book presents step-by-step scripts that enable new practitioners and seasoned EMDR clinicians, trainers, and consultants alike to incorporate EMDR Therapy into their case conceptualizations and treatment plans when working with first responders who have suffered acute stress injuries during man-made and natural disasters. These scripts can be put to use immediately and retain the complete integrity of EMDR Therapy by presenting the three-prong protocol (past memories, present triggers, and future templates) and the 11-step procedure essential to the standard practice of EMDR Therapy. They reinforce the specific parts, sequence, and language used to create an effective outcome, and illustrate how clinicians are using this framework to work with a variety of therapeutic difficulties and modalities while maintaining the integrity of the AIP model. The eBook illuminates early intervention procedures for first responders and protective service workers who must assist populations in the aftermaths of catastrophic events. It includes information and summary sheets created specifically for different types of first responders including firefighters and EMS professionals, the police, and the military. It also includes an underground trauma protocol designed for trauma related to mining disasters, and a “Blind to Therapist Protocol.” Key Features: Provides protocols for practicing EMDR with first responders to man-made and natural disasters Includes concise summary sheets for quick information retrieval in perilous circumstances Presents specific protocols for use with firefighters, EMS responders, the police, the military, and first responders to mining disasters Offers step-by-step scripts that enable practitioners to enhance their expertise more quickly Highlights international perspectives |
7 steps of case management: The Integrated Case Management Manual Roger G. Kathol, MD, Janice S. Cohen, PhD , CPsych, 2010-06-03 Designated a Doody's Core Title! An ideal reference guide for case managers who work with complex, multimorbid patients, The Integrated Case Management Manual helps readers enhance their ability to work with these patients, learn how to apply new evidence-based assessments, and advocate for improved quality and safe care for all patients. This text encourages case managers to assess patients with both medical and mental health barriers to improvement in order to coordinate appropriate integrated health interventions and treatment planning. Built upon the goals and values of the Case Management Society of America (CMSA), this manual guides case managers through the process of developing new and important cross-disciplinary skills. These skills will allow them to alter the health trajectory of some of the neediest patients in the health care system. Key Features: Tools and resources for deploying an Integrated Health Model (physical and mental health treatment) to the medically complex patient Complexity assessment grids: a color-coded tool for tracking patient progress and outcomes throughout the trajectory of the illness Methods for building collaborative partnerships in emerging models of care delivery within multidisciplinary health care teams Strategies for using an integrated case management approach to improve efficiency, effectiveness, accountability, and positive outcomes in clinical settings Guidance on connecting multi-disciplinary teams to assist with health issues in the biological, psychological, and social domains to overcome treatment resistance, reduce complications, and reduce cost of care |
7 steps of case management: Catalogue of Training Materials for Child Welfare Services , 1980 |
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case management refers to a package of care which covers a range of activities that can vary widely between programmes. The absence of a single definition has led to confusion and …
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