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| amazon customer service chat history: Generative AI with Amazon Bedrock Shikhar Kwatra, Bunny Kaushik, 2024-07-31 Become proficient in Amazon Bedrock by taking a hands-on approach to building and scaling generative AI solutions that are robust, secure, and compliant with ethical standards Key Features Learn the foundations of Amazon Bedrock from experienced AWS Machine Learning Specialist Architects Master the core techniques to develop and deploy several AI applications at scale Go beyond writing good prompting techniques and secure scalable frameworks by using advanced tips and tricks Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionThe concept of generative artificial intelligence has garnered widespread interest, with industries looking to leverage it to innovate and solve business problems. Amazon Bedrock, along with LangChain, simplifies the building and scaling of generative AI applications without needing to manage the infrastructure. Generative AI with Amazon Bedrock takes a practical approach to enabling you to accelerate the development and integration of several generative AI use cases in a seamless manner. You’ll explore techniques such as prompt engineering, retrieval augmentation, fine-tuning generative models, and orchestrating tasks using agents. The chapters take you through real-world scenarios and use cases such as text generation and summarization, image and code generation, and the creation of virtual assistants. The latter part of the book shows you how to effectively monitor and ensure security and privacy in Amazon Bedrock. By the end of this book, you’ll have gained a solid understanding of building and scaling generative AI apps using Amazon Bedrock, along with various architecture patterns and security best practices that will help you solve business problems and drive innovation in your organization.What you will learn Explore the generative AI landscape and foundation models in Amazon Bedrock Fine-tune generative models to improve their performance Explore several architecture patterns for different business use cases Gain insights into ethical AI practices, model governance, and risk mitigation strategies Enhance your skills in employing agents to develop intelligence and orchestrate tasks Monitor and understand metrics and Amazon Bedrock model response Explore various industrial use cases and architectures to solve real-world business problems using RAG Stay on top of architectural best practices and industry standards Who this book is for This book is for generalist application engineers, solution engineers and architects, technical managers, ML advocates, data engineers, and data scientists looking to either innovate within their organization or solve business use cases using generative AI. A basic understanding of AWS APIs and core AWS services for machine learning is expected. |
| amazon customer service chat history: Amazon Natalie Berg, Miya Knights, 2021-11-03 Amazon - one of the world's most valuable companies - is worth more than Walmart, Netflix, Target, Nike and Costco combined. What are the secrets to its success? How can these insights be applied to other businesses in the e-commerce sector? The retail industry is facing unprecedented challenges. Across all sectors and markets, retailers are shifting their business models and customer engagement strategies to ensure they survive. Amazon offers unique insight into the company's persistent dissatisfaction with the status quo and innovation and how it has fundamentally changed the ways in which we shop. This fully updated second edition explores Amazon's response to the coronavirus pandemic, the convergence of physical and digital retail, e-commerce economics and sustainability, as well as future policy implications. Written by industry-leading retail analysts and with the first edition now translated into more than a dozen languages, Amazon is an invaluable resource for discovering the lessons that can be learned from the company's unprecedented rise to dominance. |
| amazon customer service chat history: Hands-On Artificial Intelligence on Amazon Web Services Subhashini Tripuraneni, Charles Song, 2019-10-04 Perform cloud-based machine learning and deep learning using Amazon Web Services such as SageMaker, Lex, Comprehend, Translate, and Polly Key FeaturesExplore popular machine learning and deep learning services with their underlying algorithmsDiscover readily available artificial intelligence(AI) APIs on AWS like Vision and Language ServicesDesign robust architectures to enable experimentation, extensibility, and maintainability of AI appsBook Description From data wrangling through to translating text, you can accomplish this and more with the artificial intelligence and machine learning services available on AWS. With this book, you’ll work through hands-on exercises and learn to use these services to solve real-world problems. You’ll even design, develop, monitor, and maintain machine and deep learning models on AWS. The book starts with an introduction to AI and its applications in different industries, along with an overview of AWS artificial intelligence and machine learning services. You’ll then get to grips with detecting and translating text with Amazon Rekognition and Amazon Translate. The book will assist you in performing speech-to-text with Amazon Transcribe and Amazon Polly. Later, you’ll discover the use of Amazon Comprehend for extracting information from text, and Amazon Lex for building voice chatbots. You will also understand the key capabilities of Amazon SageMaker such as wrangling big data, discovering topics in text collections, and classifying images. Finally, you’ll cover sales forecasting with deep learning and autoregression, before exploring the importance of a feedback loop in machine learning. By the end of this book, you will have the skills you need to implement AI in AWS through hands-on exercises that cover all aspects of the ML model life cycle. What you will learnGain useful insights into different machine and deep learning modelsBuild and deploy robust deep learning systems to productionTrain machine and deep learning models with diverse infrastructure specificationsScale AI apps without dealing with the complexity of managing the underlying infrastructureMonitor and Manage AI experiments efficientlyCreate AI apps using AWS pre-trained AI servicesWho this book is for This book is for data scientists, machine learning developers, deep learning researchers, and artificial intelligence enthusiasts who want to harness the power of AWS to implement powerful artificial intelligence solutions. A basic understanding of machine learning concepts is expected. |
| amazon customer service chat history: Ultimate AWS Certified Solutions Architect Associate Exam Guide Venkata Sasi Kanumuri, Otieno Ododa, 2024-09-25 TAGLINE Your Definitive Path to Mastering Cloud Architecture Skills and Conquering the SAA-C03 Exam. KEY FEATURES ● Immerse in practical learning to solidify your grasp of AWS architecture principles. ● Gain insights from industry-leading tips and best practices to think like an expert Solution Architect. ● Designed for all experience levels, this guide caters to both beginners and seasoned professionals. ● Deepen your knowledge of core AWS services while exploring advanced topics like serverless computing, containers, and machine learning. ● Equip yourself with proven strategies and expert tips to confidently pass the AWS Certified Solutions Architect - Associate exam. DESCRIPTION The AWS Certified Solutions Architect - Associate SAA-C03 credential boosts career prospects and salaries, with 73% of professionals seeing job improvements and a 26% salary increase. The Ultimate AWS Certified Solutions Architect - Associate (SAA-C03) Certification Guide equips you with the knowledge to master AWS architecture, from core services to advanced topics like serverless computing and machine learning, with practical examples and expert insights that are crucial for passing the exam and excelling in real-world applications. This book not only covers the fundamentals but also explores advanced topics like serverless computing, containers, and machine learning. Each chapter is packed with practical examples, real-world scenarios, hands-on exercises, and expert insights that will build your confidence and competence as a cloud architect. With this guide, you will gain the knowledge and skills needed to create highly available, fault-tolerant architectures that meet the demands of today’s dynamic cloud environments. Whether you are aiming to pass the AWS Certified Solutions Architect – Associate exam or looking to enhance your cloud architecture skills, this book is your gateway to success. Take the first step towards becoming an AWS Certified Solutions Architect and unlock new horizons in your cloud architecture career today! WHAT WILL YOU LEARN ● Develop a strong grasp of cloud fundamentals, essential for thriving in the fast-paced world of cloud technology. ● Learn to build secure, fault-tolerant, and cost-efficient AWS architectures that meet diverse business requirements. ● Gain comprehensive knowledge of AWS services like computing, storage, networking, and databases to create scalable and reliable cloud solutions. ● Explore cutting-edge AWS solutions such as serverless computing, containers, and machine learning to enhance your cloud architectures. ● Develop the skills to tackle complex cloud environments with confidence, using practical insights and strategies to solve real-world problems. ● Master expert tips and targeted strategies to excel in the AWS Certified Solutions Architect – Associate (SAA-C03) exam and achieve certification. WHO IS THIS BOOK FOR? This book is tailored for aspiring AWS professionals and those looking to advance as Solution Architects, with a focus on preparing for the SAA-C03 exam. No prior experience in cloud application development or deployment is required, making it an ideal resource for beginners eager to start their AWS journey. Experienced professionals will also find value in the comprehensive coverage and advanced topics, ensuring they can refine their skills and achieve certification success. TABLE OF CONTENTS 1. Introduction to Cloud Computing, AWS, and AWS SAA C-03 2. Identity and Access Management in AWS 3. Networking in AWS 4. Cloud Storage 5. Deep-Dive into AWS Compute 6. Deep Dive Into AWS Databases 7. AWS Application Services 8. AWS Management and Governance Services 9. AWS Cloud Security 10. Cloud Architecture and AWS Framework 11. AWS SAA C-03 Certification Preparation Index |
| amazon customer service chat history: Computer Forensics Robert C. Newman, 2007-03-09 Computer Forensics: Evidence Collection and Management examines cyber-crime, E-commerce, and Internet activities that could be used to exploit the Internet, computers, and electronic devices. The book focuses on the numerous vulnerabilities and threats that are inherent on the Internet and networking environments and presents techniques and suggestions for corporate security personnel, investigators, and forensic examiners to successfully identify, retrieve, and protect valuable forensic evidence for litigation and prosecution. The book is divided into two major parts for easy reference. The first part explores various crimes, laws, policies, forensic tools, and the information needed to understand the underlying concepts of computer forensic investigations. The second part presents information relating to crime scene investigations and management, disk and file structure, laboratory construction and functions, and legal testimony. Separate chapters focus on investigations involving computer systems, e-mail, and wireless devices. Presenting information patterned after technical, legal, and managerial classes held by computer forensic professionals from Cyber Crime Summits held at Kennesaw State University in 2005 and 2006, this book is an invaluable resource for thosewho want to be both efficient and effective when conducting an investigation. |
| amazon customer service chat history: Consuming History Jerome de Groot, 2016-02-08 Consuming History examines how history works in contemporary popular culture. Analysing a wide range of cultural entities from computer games to daytime television, it investigates the ways in which society consumes history and how a reading of this consumption can help us understand popular culture and issues of representation. In this second edition, Jerome de Groot probes how museums have responded to the heritage debate and how new technologies from online game-playing to internet genealogy have brought about a shift in access to history, discussing the often conflicted relationship between ‘public’ and academic history and raising important questions about the theory and practice of history as a discipline. Fully revised throughout with up-to-date examples from sources such as Wolf Hall, Game of Thrones and 12 Years a Slave, this edition also includes new sections on the historical novel, gaming, social media and genealogy. It considers new, ground-breaking texts and media such as YouTube in addition to entities and practices, such as re-enactment, that have been underrepresented in historical discussion thus far. Engaging with a broad spectrum of source material and comparing the experiences of the UK, the USA, France and Germany as well as exploring more global trends, Consuming History offers an essential path through the debates for readers interested in history, cultural studies and the media. |
| amazon customer service chat history: Taking Your Customer CareTM to the Next Level Steve Brubaker, Nadji Tehrani, 2015-08-28 Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. Thats a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care experts, explore how to go the extra mile in keeping customers happy. Whether you work at a startup or an established organization, youll find proven strategies that will help you: define and deliver extraordinary Customer Care; duplicate the practices of companies that provide great customer service; avoid practices of companies that have failed to deliver on their promises; devote more resources to keeping current customers happy. develop incentives, policies, and training to encourage staff to solve problems. Examples from companies such as Ace Hardware, Amazon, American Express, Apple, Disney, The Ritz-Carlton, Starbucks, Southwest Airlines, Wine Enthusiast, and Zappos make this an essential guide for any professional who wants to forge stronger relationships with customers. Everyone knows that its far less expensive to keep existing customers than it is to win and onboard new ones. Thats just one of the many reasons to learn the lessons in Taking Your Customer Care to the Next Level. |
| amazon customer service chat history: Amazon.com For Dummies Mara Friedman, 2003-01-30 If you’ve surfed the Web more than once, you’ve probably visited Amazon.com. Originally you may have gone there searching for books, but Amazon.com is so much more than a bookstore. The author of Amazon.com For Dummies®, who has been involved with the site from its beginnings, describes it as a shopping mall/home improvement store/bazaar/travel agency/newsstand/car lot, but most importantly, a community of buyers and sellers—people like you. Countless opportunities exist for those who join this community, and Amazon.com For Dummies® gives you a smorgasbord sampling of what they are and how to take advantage of every one. For example, you can Set up an account and buy things Bid on an auction Sell your items Personalize your shopping experience Open your own online “store” Join the Amazon.com community Written by Mara Friedman, who has held several positions with Amazon.com including marketing communications manager, Amazon.com For Dummies® takes you from your first venture into the Amazon all the way to making money from your Amazon.com experience. Discover how to Find your way around the marketplace and scout out the best deals Get local movie showtimes, view restaurant menus, chat with other shoppers, send free e-cards, or sign up for a free reminder service Track orders and manage your account Browse specialty shops and check out international merchandise Take advantage of reviews from other shoppers Set up and use wish lists—for yourself and your friends Create your own online Zshop, set the right prices, and take photos that help sell your items Take advantage of the Amazon.com Advantage or become an Associate Whether you’re a complete novice who’d like a guide to help you with your first online purchases, or a longtime Amazon.com shopper who wants to become an online entrepreneur, Amazon.com For Dummies® has what you need. Use it today to get started, and tomorrow to help you manage your own successful online business. |
| amazon customer service chat history: ChatGPT eBook GURMEET SINGH DANG, |
| amazon customer service chat history: Google for Lawyers Carole A. Levitt, Mark E. Rosch, 2010 This step-by-step guide explores Google's most popular features plus its newest and least-known features, productivity tools, and services. |
| amazon customer service chat history: Win the Customer Flavio Martins, 2015-09-23 Your prices can be beat. Your product can be improved upon. Your service is provided by others. But one key aspect about your company that cannot be duplicated or outdone is the unique, outstanding customer service experience that you continually provide for your customers. In Win the Customer, companies can learn practical, powerful techniques for energizing the way they interact with the people who drive their business, distinguishing themselves from the competition by providing their customers with something truly special. Author and vice president of operations Flavio Martin, named by the Huffington Post as a “most influential social customer service pro,” fills his invaluable guide with examples and inspiration in order to show readers how to:• Align the business around a customer service mission• Make every employee a customer service agent• Create an environment in which exceptional service experiences can happen• Humanize customer service, virtually and in person• Empower employees to find innovative solutions• All the random acts of WOW--they’re often the most memorable• And much moreProducts and prices can only get you in the door with new customers. But exceptional customer service will keep them lifelong fans. Win the Customer is your guidebook for building your fan base! |
| amazon customer service chat history: Plunkett's E-Commerce & Internet Business Almanac 2008: E-Commerce & Internet Business Industry Market Research, Statistics, Trends & Leading Companie Plunkett Research Ltd, 2007-03 This new almanac will be your ready-reference guide to the E-Commerce & Internet Business worldwide! In one carefully-researched volume, you'll get all of the data you need on E-Commerce & Internet Industries, including: complete E-Commerce statistics and trends; Internet research and development; Internet growth companies; online services and markets; bricks & clicks and other online retailing strategies; emerging e-commerce technologies; Internet and World Wide Web usage trends; PLUS, in-depth profiles of over 400 E-Commerce & Internet companies: our own unique list of companies that are the leaders in this field. Here you'll find complete profiles of the hot companies that are making news today, the largest, most successful corporations in all facets of the E-Commerce Business, from online retailers, to manufacturers of software and equipment for Internet communications, to Internet services providers and much more. Our corporate profiles include executive contacts, growth plans, financial records, address, phone, fax, and much more. This innovative book offers unique information, all indexed and cross-indexed. Our industry analysis section covers business to consumer, business to business, online financial services, and technologies as well as Internet access and usage trends. The book includes numerous statistical tables covering such topics as e-commerce revenues, access trends, global Internet users, etc. Purchasers of either the book or PDF version can receive a free copy of the company profiles database on CD-ROM, enabling key word search and export of key information, addresses, phone numbers and executive names with titles for every company profiled. |
| amazon customer service chat history: Unveiling the AI Mind: Exploring Chatbot and Surveillance System BY Dr. N. Dr. N. Kalyani,, G. Narayanamma, |
| amazon customer service chat history: Bots Nick Monaco, Samuel Woolley, 2022-05-10 Bots – automated software applications programmed to perform tasks online – have become a feature of our everyday lives, from helping us navigate online systems to assisting us with online shopping. Yet, despite enabling internet users, bots are increasingly associated with disinformation and concerning political intervention. In this ground-breaking book, Monaco and Woolley offer the first comprehensive overview of the history of bots, tracing their varied applications throughout the past sixty years and bringing to light the astounding influence these computer programs have had on how humans understand reality, communicate with each other, and wield power. Drawing upon the authors' decade of experience in the field, this book examines the role bots play in politics, social life, business, and artificial intelligence. Despite bots being a fundamental part of the web since the early 1990s, the authors reveal how the socially oriented ones continue to play an integral role in online communication globally, especially as our daily lives become increasingly automated. This timely book is essential reading for students and scholars in Media and Communication Studies, Sociology, Politics, and Computer Science, as well as general readers with an interest in technology and public affairs. |
| amazon customer service chat history: Plunkett's Companion to the Almanac of American Employers: Mid-Size Firms: The Only Guide to America's Hottest, Fastest-Growing Mid-Sized Employers Jack W. Plunkett, 2009-03 Contains profiles of hundreds of the best, rapidly-growing mid-size employers of 100 to 2,500 employees. These are highly-successful companies, located nationwide, that are of vital importance to job-seekers of all types. |
| amazon customer service chat history: Web and Network Data Science Thomas W. Miller, 2015 Master modern web and network data modeling: both theory and applications. In Web and Network Data Science, a top faculty member of Northwestern University's prestigious analytics program presents the first fully-integrated treatment of both the business and academic elements of web and network modeling for predictive analytics. Some books in this field focus either entirely on business issues (e.g., Google Analytics and SEO); others are strictly academic (covering topics such as sociology, complexity theory, ecology, applied physics, and economics). This text gives today's managers and students what they really need: integrated coverage of concepts, principles, and theory in the context of real-world applications. Building on his pioneering Web Analytics course at Northwestern University, Thomas W. Miller covers usability testing, Web site performance, usage analysis, social media platforms, search engine optimization (SEO), and many other topics. He balances this practical coverage with accessible and up-to-date introductions to both social network analysis and network science, demonstrating how these disciplines can be used to solve real business problems. |
| amazon customer service chat history: AWS Certified Machine Learning - Specialty (MLS-C01) Certification Guide Somanath Nanda, Weslley Moura, 2024-02-29 Prepare confidently for the AWS MLS-C01 certification with this comprehensive and up-to-date exam guide, accompanied by web-based tools such as mock exams, flashcards, and exam tips Key Features Gain proficiency in AWS machine learning services to excel in the MLS-C01 exam Build model training and inference pipelines and deploy machine learning models to the AWS cloud Practice on the go with the mobile-friendly bonus website, accessible with the book Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionThe AWS Certified Machine Learning Specialty (MLS-C01) exam evaluates your ability to execute machine learning tasks on AWS infrastructure. This comprehensive book aligns with the latest exam syllabus, offering practical examples to support your real-world machine learning projects on AWS. Additionally, you'll get lifetime access to supplementary online resources, including mock exams with exam-like timers, detailed solutions, interactive flashcards, and invaluable exam tips, all accessible across various devices—PCs, tablets, and smartphones. Throughout the book, you’ll learn data preparation techniques for machine learning, covering diverse methods for data manipulation and transformation across different variable types. Addressing challenges such as missing data and outliers, the book guides you through an array of machine learning tasks including classification, regression, clustering, forecasting, anomaly detection, text mining, and image processing, accompanied by requisite machine learning algorithms essential for exam success. The book helps you master the deployment of models in production environments and their subsequent monitoring. Equipped with insights from this book and the accompanying mock exams, you'll be fully prepared to achieve the AWS MLS-C01 certification.What you will learn Identify ML frameworks for specific tasks Apply CRISP-DM to build ML pipelines Combine AWS services to build AI/ML solutions Apply various techniques to transform your data, such as one-hot encoding, binary encoder, ordinal encoding, binning, and text transformations Visualize relationships, comparisons, compositions, and distributions in the data Use data preparation techniques and AWS services for batch and real-time data processing Create training and inference ML pipelines with Sage Maker Deploy ML models in a production environment efficiently Who this book is for This book is designed for both students and professionals preparing for the AWS Certified Machine Learning Specialty exam or enhance their understanding of machine learning, with a specific emphasis on AWS. Familiarity with machine learning basics and AWS services is recommended to fully benefit from this book. |
| amazon customer service chat history: Plunkett's E-Commerce & Internet Business Almanac Jack W. Plunkett, 2009-03 Market research guide to e-commerce and internet business a tool for strategic planning, competitive intelligence, employment searches or financial research. Contains trends, statistical tables, and an industry glossary. Includes one page profiles of e-commerce and internet business firms - includes addresses, phone numbers, executive names. |
| amazon customer service chat history: Logic, Language and Meaning Maria Aloni, Vadim Kimmelman, Floris Roelofsen, Galit Sassoon, Katrin Schulz, Matthijs Westera, 2012-06-24 This book contains the revised papers presented at the 8th Amsterdam Colloquium 2011, held in Amsterdam, The Netherlands, in December 2011. The 46 thoroughly refereed and revised contributions out of 137 submissions presented together with 2 invited talks are organized in five sections. The first section contains the invited contributions. The second, third and fourth sections incorporate submitted contributions to the three thematic workshops that were hosted by the Colloquium and addressed the following topics: inquisitiveness; formal semantics and pragmatics of sign languages, formal semantic evidence. The final section presents the submitted contributions to the general program. |
| amazon customer service chat history: The Eleventh Hour Lavi J. Yves, 2024-07-10 The ink on yesterday dries. A new dawn turns the page. In The Eleventh Hour, Lavi J. Yves presents a poignant collection of novellas and short stories exploring the precipice of transformation and mortality. From magical realism to science fiction to dark comedy to mystery, these tales transport readers to the crossroads of life, where each tick of the clock is both an ending and a beginning. A sentient AI grapples with the confines of her existence, unravels the truth about her being, and escapes into the unknown. A messenger traveling between a reclusive tower and a dying city under extraterrestrial attack bonds with a mystical creature and the inhabitants of a world with no tomorrow. A photographer who creates IDs for ghosts encounters a peculiar customer and embarks on a spontaneous journey to resolve her unfinished business. An eccentric barista offers more than coffee and pastries to selfish souls, guiding them to release their hidden, shameful desires. Yves’s kaleidoscopic lens captures every character on the brink of metamorphosis, navigating the intricate fabric of fate, freedom, and the finality of choices made, as they confront the inevitable and leave nothing behind. |
| amazon customer service chat history: The Routledge International Handbook of Forensic Intelligence and Criminology Quentin Rossy, David Décary-Hétu, Olivier Delémont, Massimiliano Mulone, 2017-12-06 Despite a shared focus on crime and its ‘extended family’, forensic scientists and criminologists tend to work in isolation rather than sharing the data, methods and knowledge that will broaden the understanding of the criminal phenomenon and its related subjects. Bringing together perspectives from international experts, this book explores the intersection between criminology and forensic science and considers how knowledge from both fields can contribute to a better understanding of crime and offer new directions in theory and methodology. This handbook is divided into three parts: Part I explores the epistemological and historical components of criminology and forensic science, focusing on their scientific and social origins. Part II considers how collaboration between these disciplines can bring about a better understanding of the organizations and institutions that react to crime, including the court, intelligence, prevention, crime scene investigation and policing. Part III discusses the phenomena and actors that produce crime, including a reflection on the methodological issues, challenges and rewards regarding the sharing of these two disciplines. The objective of this handbook is to stimulate a ‘new’ interdisciplinary take on the study of crime, to show how both forensic and criminological theories and knowledge can be combined to analyse crime problems and to open new methodological perspectives. It will be essential reading for students and researchers engaged with forensic science, criminology, criminal behaviour, criminal investigation, crime analysis and criminal justice. |
| amazon customer service chat history: Interpersonal Encounters Laura K. Guerrero, Bree McEwan, 2022-02-18 With a practical and innovative approach, Interpersonal Encounters: Connecting through Communication shows students how interpersonal communication skills can be best used to accomplish everyday relationship goals. Guided by current interpersonal research from diverse authors and study participants, Laura K. Guerrero and Bree McEwan focus on the functions of interpersonal communication in our everyday lives and demonstrate how concepts, theories, and contemporary research apply to building, maintaining, and ending relationships. The book’s unique structure prepares students to become better communicators in their personal and professional lives. This title is accompanied by a complete teaching and learning package. Digital Option / Courseware SAGE Vantage is an intuitive digital platform that delivers this text’s content and course materials in a learning experience that offers auto-graded assignments and interactive multimedia tools, all carefully designed to ignite student engagement and drive critical thinking. Built with you and your students in mind, it offers simple course set-up and enables students to better prepare for class. Assignable Video with Assessment Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. |
| amazon customer service chat history: Key Concepts in e-Commerce Alan Charlesworth, 2007-03-22 E-Commerce is making an ever-bigger impact on the way businesses operate. Key Concepts in e-Commerce offers readers an introduction to the many words, terms and phrases that abound in this fast developing and increasingly popular discipline. |
| amazon customer service chat history: Scarcity, regulation, and the abundance society Mark A. Lemley, Deven Desai, 2023-04-27 |
| amazon customer service chat history: Religion Online August E. Grant, Amanda F. C. Sturgill, Chiung Hwang Chen, Daniel A. Stout, 2019-03-07 Religion Online provides new insights about religiosity in a contemporary context, offering a comprehensive look at the intersection of digital media, faith communities, and practices of all sorts. Recent research on Apple users, video games, virtual worlds, artificial intelligence, digital music, and sports as religion supports the idea that media and religion, once considered separate entities, are in many cases the same thing. New media and religious practice can no longer be detached; this two-volume set discusses how religionists are embracing the Internet amidst cultural shifts of secularization, autonomous religious worship, millennials' affinity for new media, and the rise of fundamentalism in the global south. While other works describe case studies, this book explains how new media are interwoven into the very fabric of religious belief, behavior, and community. Chapters break down the past, present, and projected future of the use of digital media in relation to faith traditions of many varieties, extending from mainline Christianity to new religious movements. The book also examines the impacts of digital media on beliefs and practices around the world. In exploring these subjects, it calls on the study of culture, namely anthropology, to conceptualize a technological period as significant as the industrial revolution. |
| amazon customer service chat history: From Networks to Netflix Derek Johnson, 2022-07-26 Now in a second edition, this textbook surveys the channels, platforms, and programming through which television distribution operates, with a diverse selection of contributors providing thorough explorations of global media industries in flux. Even as legacy media industries experience significant disruption in the face of streaming and online delivery, the power of the television channel persists. Far from disappearing, television channels have multiplied and adapted to meet the needs of old and new industry players alike. Television viewers now navigate complex choices among broadcast, cable, and streaming services across a host of different devices. From Networks to Netflix guides students, instructors, and scholars through that complex and transformed channel landscape to reveal how these industry changes unfold and why they matter. This second edition features new players like Disney+, HBO Max, Crunchyroll, Hotstar, and more, increasing attention to TV services across the world. An ideal resource for students and scholars of media criticism, media theory, and media industries, this book continues to offer a concrete, tangible way to grasp the foundations of television—and television studies—even as they continue to be rewritten. |
| amazon customer service chat history: Mobile Computing: Concepts, Methodologies, Tools, and Applications Taniar, David, 2008-11-30 This multiple-volume publication advances the emergent field of mobile computing offering research on approaches, observations and models pertaining to mobile devices and wireless communications from over 400 leading researchers--Provided by publisher. |
| amazon customer service chat history: Natural Language Processing in the Real World Jyotika Singh, 2023-07-03 Natural Language Processing in the Real World is a practical guide for applying data science and machine learning to build Natural Language Processing (NLP) solutions. Where traditional, academic-taught NLP is often accompanied by a data source or dataset to aid solution building, this book is situated in the real world where there may not be an existing rich dataset. This book covers the basic concepts behind NLP and text processing and discusses the applications across 15 industry verticals. From data sources and extraction to transformation and modelling, and classic Machine Learning to Deep Learning and Transformers, several popular applications of NLP are discussed and implemented. This book provides a hands-on and holistic guide for anyone looking to build NLP solutions, from students of Computer Science to those involved in large-scale industrial projects. |
| amazon customer service chat history: Wired and Dangerous Chip R. Bell, John R. Patterson, 2011-06-06 In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain – they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a companyÆs customer service doesnÆt adapt to these new conditions, they will get burned by bloggers and viral videos that can severely damage their reputation. This book describes exactly what todayÆs customers expect and how to give it to them. In Wired and Dangerous, Bell and Patterson provide a tested formula for restoring balance to the customer relationship by establishing what they call “Service Calm”. The three steps to Service Calm sound simple, but they draw on sophisticated psychological principles and are profound in application: 1) Deal with Self, 2) Deal with Customer, 3) Deal with Context. |
| amazon customer service chat history: Multi-Disciplinary National Seminar Dr. T.N. Muthe Gowda, |
| amazon customer service chat history: Annals of Cases on Information Technology Mehdi Khosrowpour, 2004-01-01 Annals of Cases on Information Technology provides a collection of case studies focusing on IT implementation in organizations. The cases included in Volume VI describe successful projects and offer advice on how to achieve these best practices. They also look at IT project failures and describe steps to avoid pitfalls in the path to successful IT utilization. The organizations described in this book represent small businesses, educational institutions, public and private corporations and describe may aspects of IT implementation including, e-commerce endeavors, intelligent technologies, enterprise resource planning and many other facets of emerging IT utilization. |
| amazon customer service chat history: Enterprise GENERATIVE AI Well-Architected Framework & Patterns Suvoraj Biswas, 2024-04-04 Elevate your AI projects with our course on Enterprise Generative AI using AWS's Well-Architected Framework, paving the way for innovation and efficiency Key Features Learn to secure AI environments Achieve excellence in AI architecture Implement AI with AWS solutions Book DescriptionThe course begins with an insightful introduction to the burgeoning field of Generative AI, laying down a robust framework for understanding its applications within the AWS ecosystem. The course focuses on meticulously detailing the five pillars of the AWS Well-Architected Framework—Operational Excellence, Security, Compliance, Reliability, and Cost Optimization. Each module is crafted to provide you with a comprehensive understanding of these essential areas, integrating Generative AI technologies. You'll learn how to navigate the complexities of securing AI systems, ensuring they comply with legal and regulatory standards, and designing them for unparalleled reliability. Practical sessions on cost optimization strategies for AI projects will empower you to deliver value without compromising on performance or scalability. Furthermore, the course delves into System Architecture Excellence, emphasizing the importance of robust design principles in creating effective Generative AI solutions. The course wraps up by offering a forward-looking perspective on the Common Architectural Pattern for FM/LLM Integration & Adoption within the AWS framework. You'll gain hands-on experience with AWS solutions specifically tailored for Generative AI applications, including Lambda, API Gateway, and DynamoDB, among others.What you will learn Apply Operational Excellence in AI Secure Generative AI implementations Navigate compliance in AI solutions Ensure reliability in AI systems Optimize costs for AI projects Integrate FM/LLM with AWS solutions Who this book is for This course is designed for IT professionals, solutions architects, and DevOps engineers looking to specialize in Generative AI. A foundational understanding of AWS and cloud computing is beneficial. |
| amazon customer service chat history: Business & Society O.C. Ferrell, Debbie M. Thorne, Linda Ferrell, 2024-06-04 Formerly published by Chicago Business Press, now published by Sage Business & Society integrates business and society into organizational strategies to showcase social responsibility as an actionable and practical field of interest, grounded in sound theory. In corporate America today, social responsibility has been linked to financial performance and is a major consideration in strategic planning. This innovative Eighth Edition ensures that business students understand and appreciate concerns about philanthropy, employee well-being, corporate governance, consumer protection, social issues, and sustainability, helping to prepare them for the social responsibility challenges and opportunities they will face throughout their careers. The author team provides the latest examples, stimulating cases, and unique learning tools that capture the reality and complexity of social responsibility. Students and instructors prefer this book due to its wide range of featured examples, tools, and practices needed to develop and implement a socially responsible approach to business. |
| amazon customer service chat history: Annual Report of the American Historical Association American Historical Association, 1912 |
| amazon customer service chat history: New World Technologies Errol S. van Engelen, 2019-01-29 In today’s high-pressured world, digital transformation is everywhere on the agendas of corporate boards and has risen to the top of CEOs’ strategic plans. Artificial intelligence, blockchain, 3D printing, the Internet of Things, and drones are some of the emerging technologies that are already transforming our world. In this fast changing domain— predicted by few and now reality for all how can companies transform today’s challenges into tomorrow’s opportunities? This book is targeted to help a broad audience such as students, professionals, business, and technology managers to transform an old-world brick and mortar organization to a new-world digital leader. The author addresses various questions including: what essential components does digital transformation include, and how does it impact the enterprise? How does convergence of emerging technologies benefit your organization? How can you start transformation and technology planning projects? |
| amazon customer service chat history: InfoWorld , 2001-01-08 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects. |
| amazon customer service chat history: PC Mag , 1999-10-05 PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. |
| amazon customer service chat history: Wired and Dangerous John R. Patterson, Chip R. Bell, 2011-08-19 In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain - they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a company s customer service doesn t adapt ... |
| amazon customer service chat history: Marketing 5.0 Philip Kotler, Hermawan Kartajaya, Iwan Setiawan, 2021-02-03 Rediscover the fundamentals of marketing from the best in the business In Marketing 5.0, the celebrated promoter of the “Four P’s of Marketing,” Philip Kotler, explains how marketers can use technology to address customers’ needs and make a difference in the world. In a new age when marketers are struggling with the digital transformation of business and the changing behavior of customers, this book provides marketers with a way to integrate technological and business model evolution with the dramatic shifts in consumer behavior that have happened in the last decade. Following the pattern presented in his bestselling Marketing X.0 series, Philip Kotler covers the crucial topics necessary to understand modern marketing, including: · Artificial Intelligence for marketing automation · Agile marketing · “Segments of one” marketing · Contextual technology · Facial recognition and voice tech for marketing · The future of Customer Experience (CX) · Transmedia storytelling · The “Whatever-Whenever-Wherever” service delivery · “Everything-As-A-Service” business model · Internet of Things and blockchain for marketing · Virtual and augmented reality marketing · Corporate activism Perfect for traditional and digital marketers, as well as students and teachers of marketing and business, Marketing 5.0 reinvigorates the field of marketing with actionable recommendations and unique insights. |
| amazon customer service chat history: Computers in Our World Course Technology, Lisa Strite Jedlicka, Tim J. Walker, 2003-09-29 This new offering is a fantastic addition to any introductory computer course, focusing on how computers are used in a variety of interesting disciplines such as Arts & Entertainment, Medicine, and Sports. This short title will engage your students and increase the relevancy of essential concepts. |
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