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| american flagship business vs first: Air Travel Consumer Report , 1991 |
| american flagship business vs first: Ask the Pilot Patrick Smith, 2004 Though we routinely take to the air, for many of us flying remains a mystery. Few of us understand the how and why of jetting from New York to London in six hours. How does a plane stay in the air? Can turbulence bring it down? What is windshear? How good are the security checks? Patrick Smith, an airline pilot and author of Salon.com's popular column, Ask the Pilot, unravels the secrets and tells you all there is to know about the strange and fascinating world of commercial flight. He offers: A nuts and bolts explanation of how planes fly Insights into safety and security Straight talk about turbulence, air traffic control, windshear, and crashes The history, color, and controversy of the world's airlines The awe and oddity of being a pilot The poetry and drama of airplanes, airports, and traveling abroad In a series of frank, often funny explanations and essays, Smith speaks eloquently to our fears and curiosities, incorporating anecdotes, memoir, and a life's passion for flight. He tackles our toughest concerns, debunks conspiracy theories and myths, and in a rarely heard voice dares to return a dash of romance and glamour to air travel. |
| american flagship business vs first: Unless It Isn't Bob McCurdy, 2021-05-08 This is the fourth book in the BJ Conner series. It is set during the COVID-19 global pandemic of 2020. The book follows BJ and his partner as they try to help residents of Door County deal with the pandemic, and face their own battles with the virus. As always, the author weaves some unexpected surprises, a shocking discovery about a neighbor, the ever-present Wisconsin weather, the devastating loss of a family member, and the shared effort of all to overcome the challenges of 2020. |
| american flagship business vs first: Hard Landing Thomas Petzinger, Jr., 1996-12-24 In this updated paperback edition of a rich, readable, and authoritative Fortune) book, Wall Street Journal reporter Petzinger tells the dramatic story of how a dozen men, including Robert Crandall of American Airlines, Frank Borman of Eastern, and Richard Ferris of United, battled for control of the world's airlines. |
| american flagship business vs first: The Economics of World War I Stephen Broadberry, Mark Harrison, 2005-09-29 This unique volume offers a definitive new history of European economies at war from 1914 to 1918. It studies how European economies mobilised for war, how existing economic institutions stood up under the strain, how economic development influenced outcomes and how wartime experience influenced post-war economic growth. Leading international experts provide the first systematic comparison of economies at war between 1914 and 1918 based on the best available data for Britain, Germany, France, Russia, the USA, Italy, Turkey, Austria-Hungary and the Netherlands. The editors' overview draws some stark lessons about the role of economic development, the importance of markets and the damage done by nationalism and protectionism. A companion volume to the acclaimed The Economics of World War II, this is a major contribution to our understanding of total war. |
| american flagship business vs first: Flagship Marketing Tony Kent, Reva Brown, 2009-03-14 Flagships are the physical apogee of consumerism, places where brand experiences are most defined and interactions with consumers are highly refined. This book marks the first comprehensive study of the concept of the flagship, bringing together a range of scholarly insights from the field, covering issues such as consumerism, areas of consumption and experimental marketing theory and practise. The ways in which flagship projects communicate brand values, both externally and internally, form an important part of this book, and provide new perspectives on late twentieth century commercial and cultural policy and practice. Kent and Brown offer a truly interdisciplinary approach to the concept, offering a variety of perspectives on the debates surrounding flagship function and its role as a place of consumption. Chapters focus on the development of prestigious stores, hotels and arts and cultural centres, as showcases for branded experiences and products and as demonstrations of commercial and public policy. Cases and examples include The Eden Project in the UK, automotive showrooms in Germany, hotels in Dubai and Las Vegas, and Vienna's cultural quarter. Theoretical discussion explores the tensions between costs and profitability, conspicuous consumption and the sustainability of iconic forms. The book enables readers to explore the flagship concept from different perspectives, and while a marketing approach predominates, it provides a disciplinary challenge which will open up new ways of understanding the concept. |
| american flagship business vs first: Fit to be Citizens? Natalia Molina, 2006 Shows how science and public health shaped the meaning of race in the early twentieth century. Examining the experiences of Mexican, Japanese, and Chinese immigrants in Los Angeles, this book illustrates the ways health officials used complexly constructed concerns about public health to demean, diminish, discipline, and define racial groups. |
| american flagship business vs first: First in Thirst Darren Rovell, 2006 Gatorade invented the sports drink 40 years ago, and it has been first in the marketplace (by a long shot) ever since. But itâ¬s more than just a thirst quencher and a dominant brand. First in Thirst is the story of a phenomenon that grew from the practice fields of college football into a true icon of the way we play, watch, and experience sports⬔from the Pee Wees to the pros. Published to coincide with the 40th anniversary of Gatoradeâ¬s invention, First in Thirst is equally a sports story, from its invention and testing with the University of Florida Gators to the â¬Sgatorade bath⬠and its near-universal appeal to athletes, coaches and sports fans everywhere. |
| american flagship business vs first: A Man and His Ship Steven Ujifusa, 2012-07-10 “A fascinating historical account…A snapshot of the American Dream culminating with this country’s mid-century greatness” (The Wall Street Journal) as a man endeavors to build the finest, fastest, most beautiful ocean liner in history. The story of a great American Builder at the peak of his power, in the 1940s and 1950s, William Francis Gibbs was considered America’s best naval architect. His quest to build the finest, fastest, most beautiful ocean liner of his time, the SS United States, was a topic of national fascination. When completed in 1952, the ship was hailed as a technological masterpiece at a time when “made in America” meant the best. Gibbs was an American original, on par with John Roebling of the Brooklyn Bridge and Frank Lloyd Wright of Fallingwater. Forced to drop out of Harvard following his family’s sudden financial ruin, he overcame debilitating shyness and lack of formal training to become the visionary creator of some of the finest ships in history. He spent forty years dreaming of the ship that became the SS United States. William Francis Gibbs was driven, relentless, and committed to excellence. He loved his ship, the idea of it, and the realization of it, and he devoted himself to making it the epitome of luxury travel during the triumphant post-World War II era. Biographer Steven Ujifusa brilliantly describes the way Gibbs worked and how his vision transformed an industry. A Man and His Ship is a tale of ingenuity and enterprise, a truly remarkable journey on land and sea. |
| american flagship business vs first: Talking to Strangers Malcolm Gladwell, 2019-09-10 Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they often go wrong—now with a new afterword by the author. A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Press How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to one another that isn’t true? Talking to Strangers is a classically Gladwellian intellectual adventure, a challenging and controversial excursion through history, psychology, and scandals taken straight from the news. He revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, the suicide of Sylvia Plath, the Jerry Sandusky pedophilia scandal at Penn State University, and the death of Sandra Bland—throwing our understanding of these and other stories into doubt. Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don’t know. And because we don’t know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world. In his first book since his #1 bestseller David and Goliath, Malcolm Gladwell has written a gripping guidebook for troubled times. |
| american flagship business vs first: The Invasion of Canada Pierre Berton, 2011-02-11 To America's leaders in 1812, an invasion of Canada seemed to be a mere matter of marching, as Thomas Jefferson confidently predicted. How could a nation of 8 million fail to subdue a struggling colony of 300,000? Yet, when the campaign of 1812 ended, the only Americans left on Canadian soil were prisoners of war. Three American armies had been forced to surrender, and the British were in control of all of Michigan Territory and much of Indiana and Ohio. In this remarkable account of the war's first year and the events that led up to it, Pierre Berton transforms history into an engrossing narrative that reads like a fast-paced novel. Drawing on personal memoirs and diaries as well as official dispatches, the author has been able to get inside the characters of the men who fought the war — the common soldiers as well as the generals, the bureaucrats and the profiteers, the traitors and the loyalists. Berton believes that if there had been no war, most of Ontario would probably be American today; and if the war had been lost by the British, all of Canada would now be part of the United States. But the War of 1812, or more properly the myth of the war, served to give the new settlers a sense of community and set them on a different course from that of their neighbours. |
| american flagship business vs first: Cruising Attitude Heather Poole, 2012-03-06 Real-life flight attendant Heather Poole has written a charming and funny insider’s account of life and work in the not-always-friendly skies. Cruising Attitude is a Coffee, Tea, or Me? for the 21st century, as the author parlays her fifteen years of flight experience into a delightful account of crazy airline passengers and crew drama, of overcrowded crashpads in “Crew Gardens” Queens and finding love at 35,000 feet. The popular author of “Galley Gossip,” a weekly column for AOL’s award-winning travel website Gadling.com, Poole not only shares great stories, but also explains the ins and outs of flying, as seen from the flight attendant’s jump seat. |
| american flagship business vs first: The Inequality Machine Paul Tough, 2019-09-10 First published as The Years That Matter Most From best-selling author Paul Tough, an indelible and explosive book on the glaring injustices of higher education, including unfair admissions tests, entrenched racial barriers, and crushing student debt. Now updated and expanded for the pandemic era. When higher education works the way it’s supposed to, there is no better tool for social mobility—for lifting young people out of challenging circumstances and into the middle class and beyond. In reality, though, American colleges and universities have become the ultimate tool of social immobility—a system that secures a comfortable future for the children of the wealthy while throwing roadblocks in the way of students from struggling families. Combining vivid and powerful personal stories with deep, authoritative reporting, Paul Tough explains how we got into this mess and explores the innovative reforms that might get us out. Tough examines the systemic racism that pervades American higher education, shows exactly how the SATs give an unfair advantage to wealthy students, and guides readers from Ivy League seminar rooms to the welding shop at a rural community college. At every stop, he introduces us to young Americans yearning for a better life—and praying that a college education might help them get there. With a new preface and afterword by the author exposing how the coronavirus pandemic has shaken the higher education system anew. |
| american flagship business vs first: Disney World Hacks Dia Adams, 2019-10-12 Amazon Bestseller Disney World Hacks is UPDATED for 2020 with over 40 new pages of tips, tricks, secrets and hacks that only the most savvy know.What are the 13 Disney World Resorts you should avoid?What 9 restaurants- that don't need reservations- should be on your short list?What 4 questions should you ask before you go?What 3 Disney World resort hacks will save you thousands?Where are the 2 secret Disney World outlets?What Disney World meal comes with free childcare?Learn all of this and much more with Disney World Hacks.Saving on a Disney vacation is supposed to be notoriously difficult. However, as Walt put it himself, it is kind of fun to do the impossible! As a nationally known author and speaker I have spent years planning and helping others plan Disney vacations. Ask Google a Disney planning question and you might find my answer. Along the way, I have learned a thing or ten about how to maximize the fun and minimize the expense.Disney World Hacks is for people who want to maximize their Disney World experience without emptying their pockets and spending hundreds of hours planning the trip. The book covers both planning and on-the-ground hacks that will save you time and money.I am here to give you a ground level, no bull, action-oriented set of tips and tricks that will save you time and money on what can be the most stressful trip you might ever plan. The 180 pages in the book cover items that anyone can do without having to become fluent in Disney-speak. About the AuthorDia Adams is a real-life Mom of two kids in the DC Metro area. She is creator of The Deal Mommy, a successful family travel community, and is featured on many of the nation's largest family travel sites. She is regularly quoted in national media and speaks often at conferences about Disney and family travel. |
| american flagship business vs first: Business Adventures John Brooks, 2015-05-14 'The best business book I've ever read.' Bill Gates, Wall Street Journal 'The Michael Lewis of his day.' New York Times What do the $350 million Ford Motor Company disaster known as the Edsel, the fast and incredible rise of Xerox, and the unbelievable scandals at General Electric and Texas Gulf Sulphur have in common? Each is an example of how an iconic company was defined by a particular moment of fame or notoriety. These notable and fascinating accounts are as relevant today to understanding the intricacies of corporate life as they were when the events happened. Stories about Wall Street are infused with drama and adventure and reveal the machinations and volatile nature of the world of finance. John Brooks's insightful reportage is so full of personality and critical detail that whether he is looking at the astounding market crash of 1962, the collapse of a well-known brokerage firm, or the bold attempt by American bankers to save the British pound, one gets the sense that history really does repeat itself. This business classic written by longtime New Yorker contributor John Brooks is an insightful and engaging look into corporate and financial life in America. |
| american flagship business vs first: Empires of the Sky Alexander Rose, 2020-04-28 The Golden Age of Aviation is brought to life in this story of the giant Zeppelin airships that once roamed the sky—a story that ended with the fiery destruction of the Hindenburg. “Genius . . . a definitive tale of an incredible time when mere mortals learned to fly.”—Keith O’Brien, The New York Times At the dawn of the twentieth century, when human flight was still considered an impossibility, Germany’s Count Ferdinand von Zeppelin vied with the Wright Brothers to build the world’s first successful flying machine. As the Wrights labored to invent the airplane, Zeppelin fathered the remarkable airship, sparking a bitter rivalry between the two types of aircraft and their innovators that would last for decades, in the quest to control one of humanity’s most inspiring achievements. And it was the airship—not the airplane—that led the way. In the glittery 1920s, the count’s brilliant protégé, Hugo Eckener, achieved undreamed-of feats of daring and skill, including the extraordinary Round-the-World voyage of the Graf Zeppelin. At a time when America’s airplanes—rickety deathtraps held together by glue, screws, and luck—could barely make it from New York to Washington, D.C., Eckener’s airships serenely traversed oceans without a single crash, fatality, or injury. What Charles Lindbergh almost died doing—crossing the Atlantic in 1927—Eckener had effortlessly accomplished three years before the Spirit of St. Louis even took off. Even as the Nazis sought to exploit Zeppelins for their own nefarious purposes, Eckener built his masterwork, the behemoth Hindenburg—a marvel of design and engineering. Determined to forge an airline empire under the new flagship, Eckener met his match in Juan Trippe, the ruthlessly ambitious king of Pan American Airways, who believed his fleet of next-generation planes would vanquish Eckener’s coming airship armada. It was a fight only one man—and one technology—could win. Countering each other’s moves on the global chessboard, each seeking to wrest the advantage from his rival, the struggle for mastery of the air was a clash not only of technologies but of business, diplomacy, politics, personalities, and the two men’s vastly different dreams of the future. Empires of the Sky is the sweeping, untold tale of the duel that transfixed the world and helped create our modern age. |
| american flagship business vs first: The Agitator Peter Duffy, 2019-03-19 This story of an anti-fascist's dramatic and remarkable victory against Nazism in 1935 is an inspiration to anyone compelled to resist when signs of oppression are on the horizon By 1935, Hitler had suppressed all internal opposition and established himself as Germany's unchallenged dictator. Yet many Americans remained largely indifferent as he turned his dangerous ambitions abroad. Not William Bailey. Just days after violent anti-Semitic riots had broken out in Berlin, the SS Bremen, the flagship of Hitler's commercial armada, was welcomed into New York Harbor. Bailey led a small group that slipped past security and cut down the Nazi flag from the boat in the middle of a lavish party. A brawl ensued, followed by a media circus and a trial, in which Bailey and his team were stunningly acquitted. The political victory ultimately exposed Hitler's narcissism and violent aggression for all of America to see. The Agitator is the captivating story of Bailey's courage and vision in the Bremen incident, the pinnacle of a life spent battling against fascism. Bailey's story is full of drama and heart--and it's an inspiration to anyone who seeks to resist tyranny. |
| american flagship business vs first: I-Bytes Travel & Transportation Industry V.G, 2019-12-09 This document brings together a set of latest data points and publicly available information relevant for Travel & Transportation Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely. |
| american flagship business vs first: Talking about Food Sofia Rüdiger, Susanne Mühleisen, 2020-06-15 All humans eat and all humans speak – activities which in social life often, but not always, co-occur: We talk while eating and drinking with others, but food is also a prominent literal and metaphorical discursive topic which contributes to establishing communities and identities. This omnipresence of eating and drinking in our daily lives has led to a public fascination with foodways. The contributions in this edited collection investigate the connection between language and food from a variety of perspectives. As food discourses operate on local, global, and mediated levels, they are intertwined with notions of identity and culture and thus shed light on intimate understandings of ourselves as human beings. Talking about Food – The Social and the Global in Eating Communities provides up-to-date and thought-provoking contributions to the linguistics of food. The book is essential reading for anyone interested in food-related subjects. |
| american flagship business vs first: Dear American Airlines Jonathan Miles, 2009-06-02 “A heartfelt exploration of one man’s psychic deterioration and the slim reed of hope to which, miraculously, he still clings” from the author of Want Not (Los Angeles Times). Sometimes the planes don’t fly on time. Bennie Ford, a fifty-three-year-old failed poet turned translator, is traveling to his estranged daughter’s wedding when his flight is canceled. Stuck with thousands of fuming passengers in the purgatory of O’Hare airport, he watches the clock tick and realizes that he will miss the ceremony. Frustrated, irate, and helpless, Bennie does the only thing he can: he starts to write a letter. But what begins as a hilariously excoriating demand for a refund soon becomes a lament for a life gone awry, for years misspent, talent wasted, and happiness lost. A man both sinned against and sinning, Bennie writes in a voice that is a marvel of lacerating wit, heart-on-sleeve emotion, and wide-ranging erudition, underlined by a consistent groundnote of regret for the actions of a lifetime—and made all the more urgent by the fading hope that if he can just make it to the wedding, he might have a chance to do something right. A margarita blend of outrage, wicked humor, vulnerability, intelligence, and regret, Dear American Airlines gives new meaning to the term “airport novel” and announces the emergence of major new talent in American fiction. “Begins as a scathing letter of complaint from a stranded traveler en route to his estranged daughter’s wedding but quickly evolves in to a personal and surprisingly astute rant about life’s challenges.” —Parade Magazine “Refreshingly snappy and sassy.” —The Washington Post |
| american flagship business vs first: The Biglow Papers James Russell Lowell, 1866 |
| american flagship business vs first: Rockpool Neil Perry, 2016-04 Neil Perry AM is one of Australia's leading and most influential chefs. He manages seven award-winning restaurants - Rockpool est 1989, Rockpool Bar & Grill, Spice Temple and Rosetta Ristorante - as well as a series of Burger Project restaurants. Perry also heads a team of eight consultants to Qantas, developing quarterly menus for First and Business travelers, overseeing the implementation and introduction to catering centers at key ports. Perry is also the author of nine highly successful cookbooks and is a regular contributing food columnist. Rockpool is part culinary journey, park reflection and a celebration of the possibilities of cooking. - Neil Perry |
| american flagship business vs first: 366 Days of World War II Richard Binder, 2015-02-21 World War II lasted six years. That's 2,194 days. What happened in those six years? In this new diary, author Richard Binder takes a radical new approach to telling the story of the worst conflict humanity has ever experienced. Instead of trying to cover everything, he relates the happenings of just 366 days, the length of a single year. Choosing events great and small from the beginning of the war to its bitter end, he gives you a fascinating and sometimes shocking look at things you know from your high-school history and things you may never have heard of. |
| american flagship business vs first: The US and the South Pacific , 1979 |
| american flagship business vs first: First Class Christopher W. Shaw, 2021-11-09 Investigating the essential role that the postal system plays in American democracy and how the corporate sector has attempted to destroy it. With First Class: The U.S. Postal Service, Democracy, and the Corporate Threat, Christopher Shaw makes a brilliant case for polishing the USPS up and letting it shine in the 21st century.—John Nichols, national affairs correspondent for The Nation and author of Coronavirus Criminals and Pandemic Profiteers: Accountability for Those Who Caused the Crisis First Class is essential reading for all postal workers and for our allies who seek to defend and strengthen our public Postal Service.—Mark Dimondstein, President, American Postal Workers Union, AFL-CIO The fight over the future of the U.S. Postal Service is on. For years, corporate interests and political ideologues have pushed to remake the USPS, turning it from a public institution into a private business—and now, with mail-in voting playing a key role in local, state, and federal elections, the attacks have escalated. Leadership at the USPS has been handed over to special interests whose plan for the future includes higher postage costs, slower delivery times, and fewer post offices, policies that will inevitably weaken this invaluable public service and source of employment. Despite the general shift to digital communication, the vast majority of the American people—and small businesses—still rely heavily on the U.S. postal system, and many are rallying to defend it. First Class brings readers to the front lines of the struggle, explaining the various forces at work for and against a strong postal system, and presenting reasonable ideas for strengthening and expanding its capacity, services, and workforce. Emphasizing the essential role the USPS has played ever since Benjamin Franklin served as our first Postmaster General, author Christopher Shaw warns of the consequences for the country—and for our democracy—if we don’t win this fight. Praise for First Class: Piece by piece, an essential national infrastructure is being dismantled without our consent. Shaw makes an eloquent case for why the post office is worth saving and why, for the sake of American democracy, it must be saved.—Steve Hutkins, founder/editor of Save the Post Office and Professor of English at New York University The USPS is essential for a democratic American society; thank goodness we have this new book from Christopher W. Shaw explaining why.—Danny Caine, author of Save the USPS and owner of the Raven Book Store, Lawrence, KS Shaw's excellent analysis of the Postal Service and its vital role in American Democracy couldn't be more timely. … First Class should serve as a clarion call for Americans to halt the dismantling and to, instead, preserve and enhance the institution that can bind the nation together.—Ruth Y. Goldway, Retired Chair and Commissioner, U.S. Postal Regulatory Commission, responsible for the Forever Stamps In a time of community fracture and corporate predation, Shaw argues, a first-class post office of the future can bring communities together and offer exploitation-free banking and other services.—Robert Weissman, president of Public Citizen |
| american flagship business vs first: The African-American Experience in the Civilian Conservation Corps Olen Cole, 1999 BETWEEN 1933 and 1942, nearly 200,000 young African-Americans participated in the Civilian Conservation Corps (CCC), one of Franklin D. Roosevelt's most successful New Deal agencies. In an effort to correct the lack of historical attention paid to the African-American contribution to the CCC, Olen Cole, Jr., examines their participation in the Corps as well as its impact on them. Though federal legislation establishing the CCC held that no bias of race, color, or creed was to be tolerated, Cole demonstrates that the very presence of African-Americans in the CCC, as well as the placement of the segregated CCC work camps in predominantly white California communities, became significant sources of controversy. Cole assesses community resistance to all-black camps, as well as the conditions of the state park camps, national forest camps, and national park camps where African-American work companies in California were stationed. He also evaluates the educational and recreational experiences of African-American CCC participants, their efforts to combat racism, and their contributions to the protection and maintenance of California's national forests and parks. Perhaps most important, Cole's use of oral histories gives voice to individual experiences: former Corps members discuss the benefits of employment, vocational training, and character development as well as their experiences of community reaction to all-black CCC camps. An important and much neglected chapter in American history, Cole's study should interest students of New Deal politics, state and national park history, and the African-American experience in the twentieth century. |
| american flagship business vs first: Getting Things Done David Allen, 2015-03-17 The book Lifehack calls The Bible of business and personal productivity. A completely revised and updated edition of the blockbuster bestseller from 'the personal productivity guru'—Fast Company Since it was first published almost fifteen years ago, David Allen’s Getting Things Done has become one of the most influential business books of its era, and the ultimate book on personal organization. “GTD” is now shorthand for an entire way of approaching professional and personal tasks, and has spawned an entire culture of websites, organizational tools, seminars, and offshoots. Allen has rewritten the book from start to finish, tweaking his classic text with important perspectives on the new workplace, and adding material that will make the book fresh and relevant for years to come. This new edition of Getting Things Done will be welcomed not only by its hundreds of thousands of existing fans but also by a whole new generation eager to adopt its proven principles. |
| american flagship business vs first: Fundamentals of Airline Marketing Scott Ambrose, Blaise Waguespack, 2021-05-27 Applying fundamentals of marketing to commercial passenger air transportation, this textbook puts the emphasis on marketing principles and illustrative ways in which airlines can distinguish themselves within the highly competitive global marketplace. Fundamentals of Airline Marketing begins with a survey of current airline business strategies and the macro forces that have shaped the airline industry in the past and will continue to do so in the future. The growing importance of technology is discussed both from the perspective of better understanding customer needs and engaging more effectively with them. The central role of the customer is explored through the lens of modern segmentation and branding approaches. Coverage then shifts to the tactical decision areas consisting of the 4Ps—product, place, promotion, and price—in which marketers shape and execute their strategies. The book concludes with a focus on executing marketing initiatives internally through customer-facing employee groups and externally through the measurement and management of the customer experience. Fundamentals of Airline Marketing: • is an accessible textbook on the fundamentals of marketing for commercial passenger air transportation; • chronicles the marketing innovations and controversies that have been central to the historic shift in airline fortunes; • demonstrates how airline decisions fit within the fundamentals of marketing and how the marketplace is continuing to evolve; • provides a bridge between key marketing principles and their specific application to the airline industry in each chapter. This textbook is written primarily for undergraduate college students enrolled in aviation business administration programs and related courses. It will also serve as an accessible primer on airline marketing for industry professionals not presently working in marketing and for frontline airline employees seeking to learn more about marketing. |
| american flagship business vs first: The Years that Matter Most Paul Tough, 2019 The bestselling author of How Children Succeed returns with a devastatingly powerful, mind-changing inquiry into higher education in the U.S. |
| american flagship business vs first: HBR at 100 Harvard Business Review, Michael E. Porter, Clayton M. Christensen, W. Chan Kim, Renee A. Mauborgne, 2022-06-14 The most definitive management ideas of the century, all in one place. Harvard Business Review is the foremost destination for smart management thinking. Now, at its 100th anniversary, this commemorative volume brings together the most influential ideas since its inception. With an introduction written by editor in chief Adi Ignatius, HBR at 100 features business publishing's most influential voices on innovative topics, including: Michael E. Porter on competitive strategy Clayton M. Christensen on disruptive innovation Tim Brown on design thinking Linda A. Hill on being a first-time manager Daniel Goleman on emotional intelligence Erik Brynjolfsson and Andrew McAfee on artificial intelligence Robert Livingston on racial equity at work Amy C. Edmondson and Mark Mortensen on psychological safety Robert B. Cialdini on the science of persuasion W. Chan Kim and Renée Mauborgne on blue ocean strategy Gary Hamel and C.K. Prahalad on strategic intent Peter F. Drucker on managing yourself Whether you're a longtime reader or you're picking up an HBR volume for the first time, this book offers all you need to understand the most critical ideas in management. |
| american flagship business vs first: Cockpit Confidential Patrick Smith, 2018-06-05 NEW YORK TIMES BESTSELLER A fascinating fear of flying book from a commercial airline pilot and author of the popular website askthepilot.com. For millions of people, travel by air is a confounding, uncomfortable, and even frightening experience. When you go behind the scenes, however, you can see that the grand theater of air travel is actually fascinating. From the intricate design of airport architecture to the logistics of inflight service, here is everything you need to know about flying. Commercial airlines like to hide the truth from customers and do nothing to comfort nervous fliers. And what's scarier than the unknown? In this aviation book, pilot Patrick Smith breaks down that barrier and tells you everything you need to know about flying, including: How planes fly, and a revealing look at the men and women who fly them Straight talk on turbulence, pilot training, and safety The real story on delays, congestion, and the dysfunction of the modern airport The myths and misconceptions of cabin air and cockpit automation Terrorism in perspective, and a provocative look at security Airfare, seating woes, and the pitfalls of airline customer service The true colors and cultures of the airlines we love to hate Cockpit Confidential is a thoughtful, funny, and at times deeply personal look into the strange and misunderstood world of commercial flying. If you liked other books about airplanes for adults, including Soar by Tom Bunn or Skyfaring, you'll find reassurance, humor, and guidance in Cockpit Confidential. Anyone remotely afraid of flying should read this book, as should anyone who appreciates good writing and great information. —The New York Times, on ASK THE PILOT Patrick Smith is extraordinarily knowledgeable about modern aviation...the ideal seatmate, a companion, writer and explorer. —Boston Globe |
| american flagship business vs first: Those Angry Days Lynne Olson, 2013 Traces the crisis period leading up to America's entry in World War II, describing the nation's polarized interventionist and isolation factions as represented by the government, in the press and on the streets, in an account that explores the forefront roles of British-supporter President Roosevelt and isolationist Charles Lindbergh. (This book was previously featured in Forecast.) |
| american flagship business vs first: America's First Ally Norman Desmarais, 2019-01-19 The Revolutionary War historian provides “a comprehensive and accessible guide” to the vital influence France had on America’s path to independence (Publishers Weekly). French support for United States independence was both vital and varied, ranging from ideological inspiration to financial and military support. In this study, historian Norman Desmarais offers an in-depth analysis of this crucial relationship, exploring whether America could have won its independence without its first ally. Demarais begins with the contributions of French Enlightenment thinkers who provided the intellectual frameworks for the American and French revolutions. He then covers the many forms of aid provided by France during the Revolutionary War, including the contributions of individual French officers and troops, as well as covert aid provided before the war began. France also provided naval assistance, particularly to the American privateers who harassed British shipping. Detailed accounts drawn from ships’ logs, court and auction records, newspapers, letters, diaries, journals, and pension applications. In a more sweeping analysis, Desmarais explores the international nature of a war which some consider the first world war. When France and Spain entered the conflict, they fought the Crown forces in their respective areas of economic interest. In addition to the engagements in the Atlantic Ocean, along the American and European coasts and in the West Indies, there are accounts of action in India and the East Indies, South America and Africa. |
| american flagship business vs first: Team of Teams Gen. Stanley McChrystal, Tantum Collins, David Silverman, Chris Fussell, 2015-05-12 From the New York Times bestselling author of My Share of the Task and Leaders, a manual for leaders looking to make their teams more adaptable, agile, and unified in the midst of change. When General Stanley McChrystal took command of the Joint Special Operations Task Force in 2004, he quickly realized that conventional military tactics were failing. Al Qaeda in Iraq was a decentralized network that could move quickly, strike ruthlessly, then seemingly vanish into the local population. The allied forces had a huge advantage in numbers, equipment, and training—but none of that seemed to matter. To defeat Al Qaeda, they would have to combine the power of the world’s mightiest military with the agility of the world’s most fearsome terrorist network. They would have to become a team of teams—faster, flatter, and more flexible than ever. In Team of Teams, McChrystal and his colleagues show how the challenges they faced in Iraq can be relevant to countless businesses, nonprofits, and organizations today. In periods of unprecedented crisis, leaders need practical management practices that can scale to thousands of people—and fast. By giving small groups the freedom to experiment and share what they learn across the entire organization, teams can respond more quickly, communicate more freely, and make better and faster decisions. Drawing on compelling examples—from NASA to hospital emergency rooms—Team of Teams makes the case for merging the power of a large corporation with the agility of a small team to transform any organization. |
| american flagship business vs first: The Velvet Rope Economy Nelson D. Schwartz, 2021-02-09 From New York Times business reporter Nelson D. Schwartz comes a bold and urgent investigation of division between the wealthy and the middle class n every arena of American life. In nearly every realm of daily life--from health care to education, highways to home security--there is an invisible velvet rope that divides how Americans live. On one side of the rope, for a price, red tape is cut, lines are jumped, appointments are secured, and doors are opened. On the other side, middle- and working-class Americans fight to find an empty seat on the plane, a place in line with their kids at the amusement park, a college acceptance, or a hospital bed. We are all aware of the gap between the rich and everyone else, but when we weren't looking, business innovators stepped in to exploit it, shifting services away from the masses and finding new ways to profit by serving the privileged. And as decision-makers and corporate leaders increasingly live on the friction-free side of the velvet rope, they are less inclined to change--or even notice--the obstacles everyone else must contend with. Schwartz's must read book takes us on a behind-the-scenes tour of this new reality and shows the toll the velvet rope divide takes on society. |
| american flagship business vs first: How the Post Office Created America Winifred Gallagher, 2016-06-28 A masterful history of a long underappreciated institution, How the Post Office Created America examines the surprising role of the postal service in our nation’s political, social, economic, and physical development. The founders established the post office before they had even signed the Declaration of Independence, and for a very long time, it was the U.S. government’s largest and most important endeavor—indeed, it was the government for most citizens. This was no conventional mail network but the central nervous system of the new body politic, designed to bind thirteen quarrelsome colonies into the United States by delivering news about public affairs to every citizen—a radical idea that appalled Europe’s great powers. America’s uniquely democratic post powerfully shaped its lively, argumentative culture of uncensored ideas and opinions and made it the world’s information and communications superpower with astonishing speed. Winifred Gallagher presents the history of the post office as America’s own story, told from a fresh perspective over more than two centuries. The mandate to deliver the mail—then “the media”—imposed the federal footprint on vast, often contested parts of the continent and transformed a wilderness into a social landscape of post roads and villages centered on post offices. The post was the catalyst of the nation’s transportation grid, from the stagecoach lines to the airlines, and the lifeline of the great migration from the Atlantic to the Pacific. It enabled America to shift from an agrarian to an industrial economy and to develop the publishing industry, the consumer culture, and the political party system. Still one of the country’s two major civilian employers, the post was the first to hire women, African Americans, and other minorities for positions in public life. Starved by two world wars and the Great Depression, confronted with the country’s increasingly anti-institutional mind-set, and struggling with its doubled mail volume, the post stumbled badly in the turbulent 1960s. Distracted by the ensuing modernization of its traditional services, however, it failed to transition from paper mail to email, which prescient observers saw as its logical next step. Now the post office is at a crossroads. Before deciding its future, Americans should understand what this grand yet overlooked institution has accomplished since 1775 and consider what it should and could contribute in the twenty-first century. Gallagher argues that now, more than ever before, the imperiled post office deserves this effort, because just as the founders anticipated, it created forward-looking, communication-oriented, idea-driven America. |
| american flagship business vs first: Classic American Airlines Geza Szurovy, 2000 Constellations, tri-motors, and DC-3s are featured decked-out in the liveries of their owners and presented in stunning color artworks created by such famed artists as Norman Rockwell, Calder, and other popular painters. Nostalgic poster art contained within tells the history of yesteryears airways through its free-spirited and colorful advertising. |
| american flagship business vs first: American Business Since 1920 Thomas K. McCraw, William R. Childs, 2017-11-30 Tells the story of how America’s biggest companies began, operated, and prospered post-World War I This book takes the vantage point of people working within companies as they responded to constant change created by consumers and technology. It focuses on the entrepreneur, the firm, and the industry, by showing—from the inside—how businesses operated after 1920, while offering a good deal of Modern American social and cultural history. The case studies and contextual chapters provide an in-depth understanding of the evolution of American management over nearly 100 years. American Business Since 1920: How It Worked presents historical struggles with decision making and the trend towards relative decentralization through stories of extraordinarily capable entrepreneurs and the organizations they led. It covers: Henry Ford and his competitor Alfred Sloan at General Motors during the 1920s; Neil McElroy at Procter & Gamble in the 1930s; Ferdinand Eberstadt at the government’s Controlled Materials Plan during World War II; David Sarnoff at RCA in the 1950s and 1960s; and Ray Kroc and his McDonald’s franchises in the late twentieth century and early twenty-first; and more. It also delves into such modern success stories as Amazon.com, eBay, and Google. Provides deep analysis of some of the most successful companies of the 20th century Contains topical chapters covering titans of the 2000s Part of Wiley-Blackwell’s highly praised American History Series American Business Since 1920: How It Worked is designed for use in both basic and advanced courses in American history, at the undergraduate and graduate levels. |
| american flagship business vs first: Business America , 1996 |
| american flagship business vs first: The Rhode Island Campaign Christian M. McBurney, 2011 Chronicles the battle fought by the joint American and French forces against the British during the Revolutionary War, describing the complex, multi-faceted sea strategies and the controversial decisions made on both sides by the prominent patriots involved. |
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