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| asset lifecycle management servicenow: An It Manager's Guide to Hardware Asset Management Laurence Tindall, 2018-11-02 An IT Manager's Guide to Hardware Asset Management: The perfect guide for implementing an IT Asset Management (ITAM) program. This book will teach you what IT Asset Management is, and how it can substantially benefit your organization. Get a grasp of your IT Assets today and start learning how to effectively organize and manage them. Acquire the knowledge on how to setup up a successful IT Asset Management program from the ground up.This book is aimed towards all IT professionals that seek to learn the skills and fundamentals of Hardware Asset Management. |
| asset lifecycle management servicenow: IBM Maximo Asset Management. The Consultant's Guide: Second Edition Robert Zientara, 2021-05-09 This book was written by a Maximo consultant for Maximo functional consultants to help them lead implementation projects better and faster. This is already the second edition of this book, revised and extended. The book covers the topic of how to implement IBM Maximo Asset Management efficiently and bring value to customers. The book begins by describing how to prepare the project and run the workshops. There is an explanation of how to design the system and what deliverables will be. The following chapters focus on the project organization to make it productive. This part of the book can be helpful also for managers of Maximo implementation teams. The second part of the book describes Maximo applications, their interactions, and processes. You will also find here a lot of configuration examples and sample content of the project deliverables. See what my readers have to say… “…I must thank you for your contribution towards the industry and how much it can help young and upcoming business consultants like me in getting things right. Knowledge is invaluable. Thanks for your time in creating a medium to share it globally…” —Hashmeet “…The book has immensely helped me in planning the activities and deploying the project….” —Kushal “…Very well written for a consultant to understand how to approach projects. Utilize many of your talking points with my clients. Great work!...” —John |
| asset lifecycle management servicenow: DAMA-DMBOK Dama International, 2017 Defining a set of guiding principles for data management and describing how these principles can be applied within data management functional areas; Providing a functional framework for the implementation of enterprise data management practices; including widely adopted practices, methods and techniques, functions, roles, deliverables and metrics; Establishing a common vocabulary for data management concepts and serving as the basis for best practices for data management professionals. DAMA-DMBOK2 provides data management and IT professionals, executives, knowledge workers, educators, and researchers with a framework to manage their data and mature their information infrastructure, based on these principles: Data is an asset with unique properties; The value of data can be and should be expressed in economic terms; Managing data means managing the quality of data; It takes metadata to manage data; It takes planning to manage data; Data management is cross-functional and requires a range of skills and expertise; Data management requires an enterprise perspective; Data management must account for a range of perspectives; Data management is data lifecycle management; Different types of data have different lifecycle requirements; Managing data includes managing risks associated with data; Data management requirements must drive information technology decisions; Effective data management requires leadership commitment. |
| asset lifecycle management servicenow: Microsoft Azure Essentials - Fundamentals of Azure Michael Collier, Robin Shahan, 2015-01-29 Microsoft Azure Essentials from Microsoft Press is a series of free ebooks designed to help you advance your technical skills with Microsoft Azure. The first ebook in the series, Microsoft Azure Essentials: Fundamentals of Azure, introduces developers and IT professionals to the wide range of capabilities in Azure. The authors - both Microsoft MVPs in Azure - present both conceptual and how-to content for key areas, including: Azure Websites and Azure Cloud Services Azure Virtual Machines Azure Storage Azure Virtual Networks Databases Azure Active Directory Management tools Business scenarios Watch Microsoft Press’s blog and Twitter (@MicrosoftPress) to learn about other free ebooks in the “Microsoft Azure Essentials” series. |
| asset lifecycle management servicenow: Google Cloud IoT (Internet of Things) Certification , 2024-10-26 Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com |
| asset lifecycle management servicenow: Ultimate ITIL® 4 Foundation Certification Guide Sankarsan Biswas, 2024-08-22 TAGLINE Turbo Charge Your IT career with ITSM Knowledge KEY FEATURES ● In-depth exploration of ITIL4, from foundational concepts to advanced practices, ensuring a holistic understanding of IT Service Management (ITSM). ● Actionable advice and strategies for implementing ITIL4, including a roadmap for certification and real-world solutions for organizational challenges. ● Emphasis on leveraging ITIL4 for driving innovation and digital transformation, preparing readers for future ITSM demands. DESCRIPTION The book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a layout that facilitates easy understanding and retention of information. This book provides a structured approach to preparing for ITIL certification exams, including study tips, practice questions, and summaries, which are tailored to aid in both certification preparation and practical implementation. It includes insights and tips from seasoned ITIL practitioners, providing readers with valuable perspectives from experts in the field. Given the evolving nature of ITIL, the book is updated with the latest practices, ensuring that readers are learning the most current practices in IT service management. The book emphasizes the practical application of ITIL, helping readers understand how to effectively implement ITIL practices in their daily work and organizational context. The book is a comprehensive, practical, and up-to-date resource for anyone looking to deepen their knowledge of ITIL, prepare for certification, and successfully implement ITIL practices in their professional roles. WHAT WILL YOU LEARN ● Gain a deep understanding of ITIL4 principles and best practices, enabling you to effectively manage and improve IT services. ● Learn strategies to enhance the quality, efficiency, and reliability of your organization’s IT services, leading to increased customer satisfaction and operational excellence. ● Acquire practical skills to plan, execute, and sustain ITIL4 implementations, ensuring smooth transitions and long-term success. ● Prepare thoroughly for ITIL certification exams with comprehensive guidance, tips, and strategies, boosting your credentials and career prospects. ● Understand how to leverage ITIL4 to innovate and transform IT operations, positioning your organization at the forefront of the digital era. ● Develop the ability to combine people, processes, and technology seamlessly for a comprehensive approach to IT Service Management (ITSM). WHO IS THIS BOOK FOR? This book is tailored for IT professionals and leaders at all levels aiming to enhance their IT Service Management skills, including IT managers, service delivery managers, ITIL practitioners, project managers, operations managers, service desk managers, governance officers, digital transformation leaders, and those preparing for ITIL certification. TABLE OF CONTENTS 1. Getting Started with ITIL and ITSM 2. Navigating the ITIL4 Landscape-1 3. Navigating the ITIL4 Landscape-2 4. A Holistic Approach to IT Service Management 5. General Management Practices – I 6. General Management Practices – II 7. General Management Practices - III 8. General Management Practices – IV 9. Technical Management Practices 10. Service Management Practices - I 11. Service Management Practices - II 12. Service Management Practices-III 13. Service Management Practices - IV 14. Service Management Practices - V 15. Roadmap for ITIL Certification 16. Digital Transformations With ITIL4 17. Implementing ITIL4 in Organizations Index |
| asset lifecycle management servicenow: Service strategy Great Britain. Office of Government Commerce, 2007-05-30 Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management |
| asset lifecycle management servicenow: The Gantt Chart Wallace Clark, 1922 |
| asset lifecycle management servicenow: Accelerating Modernization with Agile Integration Adeline SE Chun, Aiden Gallagher, Amar A Shah, Callum Jackson, Claudio Tagliabue, Iliya Dimitrov, James Blackburn, Joel Gomez, Kim Clark, Lee Gavin, Maria Menendez, Martin Evans, Mohammed Alreedi, Murali Sitaraman, Nick Glowacki, Shishir Narain, Timothy Quigly, Tony Curcio, Ulas Cubuk, Vasfi Gucer, IBM Redbooks, 2020-07-01 The organization pursuing digital transformation must embrace new ways to use and deploy integration technologies, so they can move quickly in a manner appropriate to the goals of multicloud, decentralization, and microservices. The integration layer must transform to allow organizations to move boldly in building new customer experiences, rather than forcing models for architecture and development that pull away from maximizing the organization's productivity. Many organizations have started embracing agile application techniques, such as microservice architecture, and are now seeing the benefits of that shift. This approach complements and accelerates an enterprise's API strategy. Businesses should also seek to use this approach to modernize their existing integration and messaging infrastructure to achieve more effective ways to manage and operate their integration services in their private or public cloud. This IBM® Redbooks® publication explores the merits of what we refer to as agile integration; a container-based, decentralized, and microservice-aligned approach for integration solutions that meets the demands of agility, scalability, and resilience required by digital transformation. It also discusses how the IBM Cloud Pak for Integration marks a significant leap forward in integration technology by embracing both a cloud-native approach and container technology to achieve the goals of agile integration. The target audiences for this book are cloud integration architects, IT specialists, and application developers. |
| asset lifecycle management servicenow: ServiceNow Cookbook John Benedetti, Ashish Rudra Srivastava, 2018-01-26 Over 60 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently Key Features One-stop solutions to all the problems encountered while using ServiceNow Covers all the pillars of ServiceNow platform, that is, ITSM, ITOM, and so on Explore new and trending features such as ServiceNow cloud integration and end-to-end security Book Description ServiceNow is the ideal platform from which to create enterprise-level applications, giving both requesters and fulfillers better visibility and access to a process. With this book, we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with core configuration and management tasks, this book will help you build data-driven apps and also explores development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, you will build/design data-driven apps where you will learn to implement the new Automated Testing framework. You will also be guided through creating various tasks from workflows and how to make the most of workflow utilities available in ServiceNow. Following this, you will learn about Service Portal (new with Helsinki) where you will learn how to configure the portal and how to perform integrations with different cloud platforms, along with tips and tricks on using the portal effectively. Finally, you will learn to use paid plugins such as Discovery, Orchestration, and Service Mapping. By the end of this book, you will have acquired immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. What you will learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Use ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with the outside world by getting into client and server scripting Start using the Service Portal to easily create portals for end users Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per requirements Who this book is for If you are an IT professional or an administrator with some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow, then this book is for you. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. |
| asset lifecycle management servicenow: Reinventing ITIL® in the Age of DevOps Abhinav Krishna Kaiser, 2018-12-12 Delve into the principles of ITIL® and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing its meaning and its original objectives, making it fit for purpose for use in DevOps projects. Reinventing ITIL® in the Age of DevOpsshows you the relevance of ITIL since the emergence of DevOps and puts a unique spin on the ITIL service management framework. Along the way you will see that ITIL is a mature service management framework and years of maturity will be lost if it’s made invalid. The ideas, recommendations, and solutions provided in Reinventing ITIL in the Age of DevOps can be leveraged in order to readily develop solutions or create proposals for clients. The ideas in this book can be further expanded to deliver seamless services to DevOps projects. What You Will LearnDiscover the basics of ITIL and DevOps Compare ITIL and DevOps Understand the structure of a DevOps organization and adapt the ITIL roles to this structure Re-engineer ITIL for DevOps projects Implement major processes such as incident management, configuration management, and change management processes in DevOps projects Automate activities within processes Who This Book Is For Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365. |
| asset lifecycle management servicenow: Monolith to Microservices Sam Newman, 2019-11-14 How do you detangle a monolithic system and migrate it to a microservice architecture? How do you do it while maintaining business-as-usual? As a companion to Sam Newman’s extremely popular Building Microservices, this new book details a proven method for transitioning an existing monolithic system to a microservice architecture. With many illustrative examples, insightful migration patterns, and a bevy of practical advice to transition your monolith enterprise into a microservice operation, this practical guide covers multiple scenarios and strategies for a successful migration, from initial planning all the way through application and database decomposition. You’ll learn several tried and tested patterns and techniques that you can use as you migrate your existing architecture. Ideal for organizations looking to transition to microservices, rather than rebuild Helps companies determine whether to migrate, when to migrate, and where to begin Addresses communication, integration, and the migration of legacy systems Discusses multiple migration patterns and where they apply Provides database migration examples, along with synchronization strategies Explores application decomposition, including several architectural refactoring patterns Delves into details of database decomposition, including the impact of breaking referential and transactional integrity, new failure modes, and more |
| asset lifecycle management servicenow: IT Helpdesk Training Best Practices Rob Botwright, 101-01-01 🚀 Introducing: IT Helpdesk Training Best Practices Bundle! 🖥️ Are you ready to level up your IT support skills? Look no further! Dive into the ultimate bundle designed to transform you into a desktop support and system administration expert. 🌟 📘 Book 1: Foundations of IT Support New to IT? No problem! This beginner's guide will walk you through the essentials of desktop troubleshooting, from diagnosing hardware issues to resolving software glitches. Get ready to build a solid foundation for your IT career! 💻 📘 Book 2: Mastering Desktop Support Ready to take your skills to the next level? Learn advanced techniques in system administration to optimize desktop environments and tackle complex IT challenges with confidence. Become the go-to expert in your team! 🛠️ 📘 Book 3: Efficient IT Helpdesk Management Efficiency is key in IT helpdesk management. Discover strategies for streamlining support processes, managing tickets effectively, and keeping stakeholders happy. Say goodbye to chaos and hello to smooth operations! 🎯 📘 Book 4: Expert-Level Troubleshooting Become a troubleshooting maestro with this expert-level guide! Learn advanced solutions for the most complex IT issues, from network troubleshooting to data recovery techniques. Elevate your troubleshooting game to legendary status! 🚀 With over 1000 pages of invaluable insights and practical techniques, this bundle is your ticket to success in the fast-paced world of IT support and system administration. Don't miss out on this opportunity to become a true IT rockstar! 💪 Grab your copy now and embark on a journey to IT mastery! 💼🔧✨ |
| asset lifecycle management servicenow: Winners Dream Bill McDermott, 2014-10-14 A leadership and career manifesto told through the narrative of one of today’s most inspiring, admired, and successful global leaders. In Winners Dream, Bill McDermott—the CEO of the world’s largest business software company, SAP—chronicles how relentless optimism, hard work, and disciplined execution embolden people and equip organizations to achieve audacious goals. Growing up in working-class Long Island, a sixteen-year-old Bill traded three hourly wage jobs to buy a small deli, which he ran by instinctively applying ideas that would be the seeds for his future success. After paying for and graduating college, Bill talked his way into a job selling copiers door-to-door for Xerox, where he went on to rank number one in every sales position he held and eventually became the company’s youngest-ever corporate officer. Eventually, Bill left Xerox and in 2002 became the unlikely president of SAP’s flailing American business unit. There, he injected enthusiasm and accountability into the demoralized culture by scaling his deli, sales, and management strategies. In 2010, Bill was named co-CEO, and in May 2014 became SAP’s sole, and first non-European, CEO. Colorful and fast-paced, Bill’s anecdotes contain effective takeaways: gutsy career moves; empathetic sales strategies; incentives that yield exceptional team performance; and proof of the competitive advantages of optimism and hard work. At the heart of Bill’s story is a blueprint for success and the knowledge that the real dream is the journey, not a preconceived destination. |
| asset lifecycle management servicenow: Pocket CIO – The Guide to Successful IT Asset Management Phara McLachlan, 2018-03-30 Create and manage a clear working IT asset management strategy with this unique guide Key Features A detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents Includes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normal A step-by-step ITAM manual for newbies as well as seasoned ITAM veterans Book DescriptionThis book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.What you will learn Close the hidden risk gaps created by IT assets (hardware and software) Create and manage a proactive ITAM and SAM program and policy A clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and results The best ways to manage a software audit and how to be prepared for one Considerations for selecting the best technology for a specific company including what questions should be asked at the onset Increasing ITAM program and project success with change management Who this book is for This book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too. |
| asset lifecycle management servicenow: Cloud Service Management and Governance Enamul Haque, 2020-07-01 Once an organisation adopts cloud computing, it quickly becomes apparent that the traditional approaches to IT Service Management processes will need to undergo drastic changes to integrate and run Bi-Modal IT Service Operations. This book is an alleyway to managing enterprise could services with a framework that consists of progressive Service Management practices to ensure practical, strategic, and modular methodology for the positive transformation of ITSM for cloud delivery models is followed. It illustrates how to optimise your current IT Service Management processes using modern service management frameworks, including ITIL 4, and IT4IT – from conceptual service blueprint to the most efficient service operations. It gives facile explanations of the cloud service management reference architecture, IT value streams and service models. It has very easy-to-understand process workflows with grand synthesis with enterprise service management and cloud operations management using Agile, DevOps, and Robotic Process Automation, with a value-based approach. Comprehensive features include - Cloud Service Management Framework. - Transformation and Transition Planning actions for ITSM processes. - Value stream workflows with detailed explanations for the incident, problem, change management and other processes. - Detail KPIs for performance monitoring and continuous improvements. - A full setup manual of smart cloud governance for a better decision-making process. - Complete guide on setting up your Cloud Centre Of Excellence with defined roles and responsibilities. - And many more have yet to see cloud capability-related facets to make your cloud service management successful and measurable. |
| asset lifecycle management servicenow: Identity Attack Vectors Morey J. Haber, Darran Rolls, 2019-12-17 Discover how poor identity and privilege management can be leveraged to compromise accounts and credentials within an organization. Learn how role-based identity assignments, entitlements, and auditing strategies can be implemented to mitigate the threats leveraging accounts and identities and how to manage compliance for regulatory initiatives. As a solution, Identity Access Management (IAM) has emerged as the cornerstone of enterprise security. Managing accounts, credentials, roles, certification, and attestation reporting for all resources is now a security and compliance mandate. When identity theft and poor identity management is leveraged as an attack vector, risk and vulnerabilities increase exponentially. As cyber attacks continue to increase in volume and sophistication, it is not a matter of if, but when, your organization will have an incident. Threat actors target accounts, users, and their associated identities, to conduct their malicious activities through privileged attacks and asset vulnerabilities. Identity Attack Vectors details the risks associated with poor identity management practices, the techniques that threat actors and insiders leverage, and the operational best practices that organizations should adopt to protect against identity theft and account compromises, and to develop an effective identity governance program. What You Will Learn Understand the concepts behind an identity and how their associated credentials and accounts can be leveraged as an attack vector Implement an effective Identity Access Management (IAM) program to manage identities and roles, and provide certification for regulatory compliance See where identity management controls play a part of the cyber kill chain and how privileges should be managed as a potential weak link Build upon industry standards to integrate key identity management technologies into a corporate ecosystem Plan for a successful deployment, implementation scope, measurable risk reduction, auditing and discovery, regulatory reporting, and oversight based on real-world strategies to prevent identity attack vectors Who This Book Is For Management and implementers in IT operations, security, and auditing looking to understand and implement an identity access management program and manage privileges in these environments |
| asset lifecycle management servicenow: Inbound PR Iliyana Stareva, 2018-04-16 The digital era’s new consumer demands a new approach to PR Inbound PR is the handbook that can transform your agency’s business. Today’s customer is fundamentally different, and traditional PR strategies are falling by the wayside. Nobody wants to feel “marketed to;” we want to make our own choices based on our own research and experiences online. When problems arise, we demand answers on social media, directly engaging the company in front of a global audience. We are the most empowered, sophisticated customer base in the history of PR, and PR professionals must draw upon an enormous breadth of skills and techniques to serve their clients’ interests. Unfortunately, those efforts are becoming increasingly ephemeral and difficult to track using traditional metrics. This book merges content and measurement to give today’s PR agencies a new way to build brands, evaluate performance and track ROI. The ability to reach the new consumer, build the relationship, and quantify the ROI of PR services allows you to develop an inbound business and the internal capabilities to meet and exceed the needs of the most demanding client. In this digital age of constant contact and worldwide platforms, it’s the only way to sustainably grow your business and expand your reach while bolstering your effectiveness on any platform. This book shows you what you need to know, and gives you a clear framework for putting numbers to reputation. Build brand awareness without “marketing to” the audience Generate more, higher-quality customer or media leads Close the deal and nurture the customer or media relationship Track the ROI of each stage in the process Content is the name of the game now, and PR agencies must be able to prove their worth or risk being swept under with obsolete methods. Inbound PR provides critical guidance for PR growth in the digital era, complete with a practical framework for stimulating that growth. |
| asset lifecycle management servicenow: Strong Security Governance through Integration and Automation Priti Sikdar, 2021-12-23 This book provides step by step directions for organizations to adopt a security and compliance related architecture according to mandatory legal provisions and standards prescribed for their industry, as well as the methodology to maintain the compliances. It sets a unique mechanism for monitoring controls and a dashboard to maintain the level of compliances. It aims at integration and automation to reduce the fatigue of frequent compliance audits and build a standard baseline of controls to comply with the applicable standards and regulations to which the organization is subject. It is a perfect reference book for professionals in the field of IT governance, risk management, and compliance. The book also illustrates the concepts with charts, checklists, and flow diagrams to enable management to map controls with compliances. |
| asset lifecycle management servicenow: COBIT 2019 Framework Isaca, 2018-11 |
| asset lifecycle management servicenow: Learning ServiceNow Tim Woodruff, 2017-03-30 IT Service management at your fingertips About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Know how to troubleshoot when things go wrong using debugging tools Discover developer “tips and tricks” Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization. |
| asset lifecycle management servicenow: Cloud Security For Dummies Ted Coombs, 2022-02-02 Embrace the cloud and kick hackers to the curb with this accessible guide on cloud security Cloud technology has changed the way we approach technology. It’s also given rise to a new set of security challenges caused by bad actors who seek to exploit vulnerabilities in a digital infrastructure. You can put the kibosh on these hackers and their dirty deeds by hardening the walls that protect your data. Using the practical techniques discussed in Cloud Security For Dummies, you’ll mitigate the risk of a data breach by building security into your network from the bottom-up. Learn how to set your security policies to balance ease-of-use and data protection and work with tools provided by vendors trusted around the world. This book offers step-by-step demonstrations of how to: Establish effective security protocols for your cloud application, network, and infrastructure Manage and use the security tools provided by different cloud vendors Deliver security audits that reveal hidden flaws in your security setup and ensure compliance with regulatory frameworks As firms around the world continue to expand their use of cloud technology, the cloud is becoming a bigger and bigger part of our lives. You can help safeguard this critical component of modern IT architecture with the straightforward strategies and hands-on techniques discussed in this book. |
| asset lifecycle management servicenow: Microsoft System Center 2016 Service Manager Cookbook Anders Asp (MVP), Andreas Baumgarten (MVP), Steve Beaumont (MVP), Steve Buchanan (MVP), Dieter Gasser, 2017-02-27 Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You'll also find out how to solve particular problems and scenarios to take this tool further. You'll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we'll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you're a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager. |
| asset lifecycle management servicenow: Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate (MB-340) Cybellium, Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com |
| asset lifecycle management servicenow: Rational Cybersecurity for Business Dan Blum, 2020-06-27 Use the guidance in this comprehensive field guide to gain the support of your top executives for aligning a rational cybersecurity plan with your business. You will learn how to improve working relationships with stakeholders in complex digital businesses, IT, and development environments. You will know how to prioritize your security program, and motivate and retain your team. Misalignment between security and your business can start at the top at the C-suite or happen at the line of business, IT, development, or user level. It has a corrosive effect on any security project it touches. But it does not have to be like this. Author Dan Blum presents valuable lessons learned from interviews with over 70 security and business leaders. You will discover how to successfully solve issues related to: risk management, operational security, privacy protection, hybrid cloud management, security culture and user awareness, and communication challenges. This book presents six priority areas to focus on to maximize the effectiveness of your cybersecurity program: risk management, control baseline, security culture, IT rationalization, access control, and cyber-resilience. Common challenges and good practices are provided for businesses of different types and sizes. And more than 50 specific keys to alignment are included. What You Will Learn Improve your security culture: clarify security-related roles, communicate effectively to businesspeople, and hire, motivate, or retain outstanding security staff by creating a sense of efficacy Develop a consistent accountability model, information risk taxonomy, and risk management framework Adopt a security and risk governance model consistent with your business structure or culture, manage policy, and optimize security budgeting within the larger business unit and CIO organization IT spend Tailor a control baseline to your organization’s maturity level, regulatory requirements, scale, circumstances, and critical assets Help CIOs, Chief Digital Officers, and other executives to develop an IT strategy for curating cloud solutions and reducing shadow IT, building up DevSecOps and Disciplined Agile, and more Balance access control and accountability approaches, leverage modern digital identity standards to improve digital relationships, and provide data governance and privacy-enhancing capabilities Plan for cyber-resilience: work with the SOC, IT, business groups, and external sources to coordinate incident response and to recover from outages and come back stronger Integrate your learnings from this book into a quick-hitting rational cybersecurity success plan Who This Book Is For Chief Information Security Officers (CISOs) and other heads of security, security directors and managers, security architects and project leads, and other team members providing security leadership to your business |
| asset lifecycle management servicenow: Integrated Business Planning Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran, Alecsandra Dimofte, 2018-05-31 This book presents a comprehensive introduction to Integrated Business Planning (IBP), building on practitioner’s experience and showcasing the value gains when moving from disconnected planning to IBP. It also proposes a road map for the transformation of planning, including technological initiatives, business priorities and organizational processes, and demonstrates how to motivate different IBP stakeholders to work together, when and how to connect strategic (to be understood as long term SC&O), tactical and operational planning and how to leverage functional and data integration features of SAP IBP. Real-world business-process use cases help to show the practical implications of implementing SAP IBP. Furthermore the book explores new capabilities, talent acquisition and retention, career development leadership, IBP Center of Expertise. A discussion of how disruptive technology trends like big data, Internet of Things, machine learning and artificial intelligence can influence IBP now and in the near future rounds out the book. |
| asset lifecycle management servicenow: Professional Penetration Testing Thomas Wilhelm, 2013-06-27 Professional Penetration Testing walks you through the entire process of setting up and running a pen test lab. Penetration testing—the act of testing a computer network to find security vulnerabilities before they are maliciously exploited—is a crucial component of information security in any organization. With this book, you will find out how to turn hacking skills into a professional career. Chapters cover planning, metrics, and methodologies; the details of running a pen test, including identifying and verifying vulnerabilities; and archiving, reporting and management practices. Author Thomas Wilhelm has delivered penetration testing training to countless security professionals, and now through the pages of this book you can benefit from his years of experience as a professional penetration tester and educator. After reading this book, you will be able to create a personal penetration test lab that can deal with real-world vulnerability scenarios. All disc-based content for this title is now available on the Web. - Find out how to turn hacking and pen testing skills into a professional career - Understand how to conduct controlled attacks on a network through real-world examples of vulnerable and exploitable servers - Master project management skills necessary for running a formal penetration test and setting up a professional ethical hacking business - Discover metrics and reporting methodologies that provide experience crucial to a professional penetration tester |
| asset lifecycle management servicenow: Data Science Vijay Kotu, Bala Deshpande, 2018-11-27 Learn the basics of Data Science through an easy to understand conceptual framework and immediately practice using RapidMiner platform. Whether you are brand new to data science or working on your tenth project, this book will show you how to analyze data, uncover hidden patterns and relationships to aid important decisions and predictions. Data Science has become an essential tool to extract value from data for any organization that collects, stores and processes data as part of its operations. This book is ideal for business users, data analysts, business analysts, engineers, and analytics professionals and for anyone who works with data. You'll be able to: - Gain the necessary knowledge of different data science techniques to extract value from data. - Master the concepts and inner workings of 30 commonly used powerful data science algorithms. - Implement step-by-step data science process using using RapidMiner, an open source GUI based data science platform Data Science techniques covered: Exploratory data analysis, Visualization, Decision trees, Rule induction, k-nearest neighbors, Naïve Bayesian classifiers, Artificial neural networks, Deep learning, Support vector machines, Ensemble models, Random forests, Regression, Recommendation engines, Association analysis, K-Means and Density based clustering, Self organizing maps, Text mining, Time series forecasting, Anomaly detection, Feature selection and more... - Contains fully updated content on data science, including tactics on how to mine business data for information - Presents simple explanations for over twenty powerful data science techniques - Enables the practical use of data science algorithms without the need for programming - Demonstrates processes with practical use cases - Introduces each algorithm or technique and explains the workings of a data science algorithm in plain language - Describes the commonly used setup options for the open source tool RapidMiner |
| asset lifecycle management servicenow: Accelerated DevOps with AI, ML & RPA Stephen Fleming, 2020-07-14 What comes to your mind after reading the below statements from a renowned industry research firm? It is predicted that a large enterprise exclusive use of AIOps and digital experience monitoring tools to monitor applications and infrastructure will rise from 5% in 2018 to 30% in 2023. Also, Only 47% of machine learning models are making it into production (Comes MLOPS!) Do you have similar thoughts? Is it just a new Buzzword or repackaging of the existing system? If it’s for real, how is it going to impact the Business/Industry? How my business or job would get impacted? If it has just started, how can I leverage from wherever I am? Which are the major players/startups in this area? Depending on your role, it may be useful for you to know about AIOPS & MLOPS: If you are a Business Consultant trying to make the system more efficient and profitable, reaping the benefits of Automation in your application development process If you are a Technology Consultant and want to make your operation more Agile, Automated and easily deployable If you are a Technology Professional looking for a role in these upcoming areas to be an early adopter in your organization or just starting your career and want to understand the ecosystem If you are from HR or Training field and want to understand the job/Training requirements for these upcoming roles Beyond the apparent hustle and bustle of buzzwords and nomenclature every year, I genuinely believe that AI would drastically change the software development and deployment model in the next two years, and all these new startups would drive this change. It’s astonishing how fast this cycle is moving. Especially for us who had seen the world before the internet came into our daily lives!!This book is my attempt to update you on the unfolding story of AIOPS and MLOPS as “story till now. “ So here is to our Continuous Learning and Progress! Cheers. |
| asset lifecycle management servicenow: Rethinking Information Technology Asset Management Jeremy L. Boerger, 2021-04-05 This book is intended for business leaders and IT executives who are tired of missed budget forecasts, unexpected software audit penalties, untrustworthy CMDB or Asset MDR reports, and idea that this is “just the way it is.” Information technology asset management (ITAM) and software asset management (SAM) is hard. Annual IT budget forecasts rarely hold up for the entire year. There are plenty of excuses given: Untrustworthy reporting from the CMDB or MDR Unplanned version upgrades or platform refreshes Unapproved software, license, or cloud computing subscriptions coming due Unanticipated software license audit penalties And on, and on, and on Rethinking Information Technology Asset Management presents a new answer to the problem. Most business leaders and IT managers assume nothing can be done. That these problems are part-and-parcel of modern IT. This book presents a new method – Pragmatic ITAM – that offers permanent solutions to the ignored, underpinning issues driving hardware and software cost overruns. This book is intended for business leaders and IT executives who are tired of missed budget forecasts, unexpected software audit penalties, untrustworthy CMDB or Asset MDR reports, and idea that this is “just the way it is.” |
| asset lifecycle management servicenow: Study Pack for Engineering Mechanics Russell C. Hibbeler, 2012-03-29 The Statics Study Pack was designed to help students improve their study skills. It consists of three study components a chapter-by-chapter review, a free-body diagram workbook, and an access code for the Companion Website. |
| asset lifecycle management servicenow: Knowledge in Organisations Laurence Prusak, 2009-11-03 First Published in 1997. The second in the readers' series, Resources for the Knowledge-Based Economy, Knowledge In Organisations gives an overview of how knowledge is valued and used in organisations. It gives readers excellent grounding in how best to understand the highest valued asset they have in their organisations. |
| asset lifecycle management servicenow: Practical Cloud Security Chris Dotson, 2019-03-04 With their rapidly changing architecture and API-driven automation, cloud platforms come with unique security challenges and opportunities. This hands-on book guides you through security best practices for multivendor cloud environments, whether your company plans to move legacy on-premises projects to the cloud or build a new infrastructure from the ground up. Developers, IT architects, and security professionals will learn cloud-specific techniques for securing popular cloud platforms such as Amazon Web Services, Microsoft Azure, and IBM Cloud. Chris Dotson—an IBM senior technical staff member—shows you how to establish data asset management, identity and access management, vulnerability management, network security, and incident response in your cloud environment. |
| asset lifecycle management servicenow: Teach Yourself VISUALLY Microsoft Teams Matt Wade, Sven Seidenberg, 2021-06-02 Discover the power of Microsoft Teams with this intuitive and timely new guide Microsoft Teams is unlocking the potential of remote work and virtual meetings at a time when they couldn’t be more necessary. Its feature-rich interface and ease-of-use promise to bring your team together—as long as you can harness its full suite of capabilities. In Teach Yourself VISUALLY Microsoft Teams, Microsoft experts and authors Matt Wade and Sven Seidenberg turn their years of engineering and IT experience loose on the virtual collaboration software now used by over one hundred million people across the globe. Using the book’s huge collection of vibrant and full-sized images and walkthroughs, you’ll see exactly what you need to do in order to: Realize the key benefits of Teams by using its messaging and video-conferencing capabilities to stay connected with your colleagues Manage multiple teams and channels to use Teams across your organization Extend the functionality of Teams by using additional apps and add-ons Learn valuable tips, best practices, and work-arounds to make the most of and avoid the landmines in Teams Rapidly becoming the central hub for working in Microsoft 365, Microsoft Teams promises to transform the way you work and communicate. And you’ll master it faster and easier by using this ultimate guide to get the most out of Microsoft’s latest and greatest software! |
| asset lifecycle management servicenow: Historically Underutilized Businesses U.S. Commission on Minority Business Development, 1992 |
| asset lifecycle management servicenow: Service transition , 2007-05-30 This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations. |
| asset lifecycle management servicenow: Damodaran on Valuation Aswath Damodaran, 2016-02-08 Aswath Damodaran is simply the best valuation teacher around. If you are interested in the theory or practice of valuation, you should have Damodaran on Valuation on your bookshelf. You can bet that I do. -- Michael J. Mauboussin, Chief Investment Strategist, Legg Mason Capital Management and author of More Than You Know: Finding Financial Wisdom in Unconventional Places In order to be a successful CEO, corporate strategist, or analyst, understanding the valuation process is a necessity. The second edition of Damodaran on Valuation stands out as the most reliable book for answering many of today?s critical valuation questions. Completely revised and updated, this edition is the ideal book on valuation for CEOs and corporate strategists. You'll gain an understanding of the vitality of today?s valuation models and develop the acumen needed for the most complex and subtle valuation scenarios you will face. |
| asset lifecycle management servicenow: DevOps - A Business Perspective Oleg Skrynnik, 2018-12-14 This book explains the management aspects of DevOps for those who are professionally engaged in information and technology management. It does not show DevOps as a phenomenon associated with new automation tools, programming techniques or technologies; It differs from other books by the structural nature of the narrative (perhaps, excessively structured) approach and by the attempt to cover fully the phenomenon of DevOps at a basic, fundamental level. By this approach, this book not only creates awareness of the new subject area but is also helps building the basics. The reader learns about the origins of DevOps, the inevitability of its emergence, the key prerequisites and their reflection in practices, about the practices themselves and the principles on which they are based. This book is the core literature of the EXIN DevOps Foundation certification. This exam tests the understanding of basic DevOps concepts and how they relate to each other, as well as the value of DevOps for the business. EXIN DevOps Foundation is the first level of the EXIN DevOps certification program. The EXIN DevOps Professional certification tests the knowledge of DevOps practices and how to integrate teams. The EXIN DevOps Master certification is about promoting organizational change and leading the way towards continuous delivery and improvement. |
| asset lifecycle management servicenow: Predictive Analytics and Data Mining Vijay Kotu, Bala Deshpande, 2014-11-27 Put Predictive Analytics into ActionLearn the basics of Predictive Analysis and Data Mining through an easy to understand conceptual framework and immediately practice the concepts learned using the open source RapidMiner tool. Whether you are brand new to Data Mining or working on your tenth project, this book will show you how to analyze data, uncover hidden patterns and relationships to aid important decisions and predictions. Data Mining has become an essential tool for any enterprise that collects, stores and processes data as part of its operations. This book is ideal for business users, data analysts, business analysts, business intelligence and data warehousing professionals and for anyone who wants to learn Data Mining.You’ll be able to:1. Gain the necessary knowledge of different data mining techniques, so that you can select the right technique for a given data problem and create a general purpose analytics process.2. Get up and running fast with more than two dozen commonly used powerful algorithms for predictive analytics using practical use cases.3. Implement a simple step-by-step process for predicting an outcome or discovering hidden relationships from the data using RapidMiner, an open source GUI based data mining tool Predictive analytics and Data Mining techniques covered: Exploratory Data Analysis, Visualization, Decision trees, Rule induction, k-Nearest Neighbors, Naïve Bayesian, Artificial Neural Networks, Support Vector machines, Ensemble models, Bagging, Boosting, Random Forests, Linear regression, Logistic regression, Association analysis using Apriori and FP Growth, K-Means clustering, Density based clustering, Self Organizing Maps, Text Mining, Time series forecasting, Anomaly detection and Feature selection. Implementation files can be downloaded from the book companion site at www.LearnPredictiveAnalytics.com Demystifies data mining concepts with easy to understand language Shows how to get up and running fast with 20 commonly used powerful techniques for predictive analysis Explains the process of using open source RapidMiner tools Discusses a simple 5 step process for implementing algorithms that can be used for performing predictive analytics Includes practical use cases and examples |
| asset lifecycle management servicenow: ITIL GUIDE TO SOFTWARE AND IT ASSET MANAGEMENT. DAVID. STATIONERY OFFICE. RUDD BICKET (COLIN.), 2018 |
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