Basics Of Operations Management

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  basics of operations management: Absolute Essentials of Operations Management Andrew Greasley, 2019-11-05 This short textbook consolidates all the key aspects of operations management into a concise and easily accessible reference tool. Comprising the management of creating goods and delivering services to customers, operations management plays an essential role in the success of any organization. This book discusses the main areas of operations management, such as the design of the operations system, including product, process and job design. It also covers the management of operations, including lean operations and supply chain management. Breaking the subject down into its key components, this book provides a core introduction for undergraduate students studying operations management as part of business and management degrees.
  basics of operations management: Essentials of Operations Management Nigel Slack, Alistair Brandon-Jones, 2018 Based on the market-leading Operations Management text, this is the ideal book for those wanting a more concise introduction to the subject, focusing on essential core topics, without compromising on the authoritative, clear and highly practical approach that has become the trademark of the authors. Revised and updated to reflect the ever-changing world of operations management, the book is rooted in real-life practice with a wealth of examples and case studies from different sectors and industries around the world. MyLab Operations Management not included. Students, if MyLab Operations Management is a recommended/mandatory component of the course, please ask your instructor for the correct ISBN and course ID. MyLab Operations Management should only be purchased when required by an instructor. Instructors, contact your Pearson representative for more information.
  basics of operations management: Operations Management For Dummies Mary Ann Anderson, Edward J. Anderson, Geoffrey Parker, 2013-07-09 Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course.
  basics of operations management: Essentials of Operations Management Nigel Slack, Alistair Brandon-Jones, Robert Johnston, 2011-09-21 Essentials of Operations Management is a brand new concise version of the market-leading text Operations Management. It has been developed forstudents on short courses in operations management – for example, doing an initial course at undergraduate, postgraduate or post-experience level. In these books the author team have set the standards in Operations Management which other textbooks seek to emulate: Expert authorship, an engaging writing style, and an interesting collection of cases combine to communicate the importance of managing operations and processes within a successful organisation.
  basics of operations management: Fundamentals of Operations Management Mark M. Davis, Nicholas J. Aquilano, Richard B. Chase, 2003 Covering topics in the field such as business process reengineering, services, interdisciplinary links, and the importance of processes, the main focus is on concepts and operations management applications.
  basics of operations management: Essential Guide to Operations Management David Bamford, Paul Forrester, 2010-02-09 This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies. —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses. —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow. —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read. —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA
  basics of operations management: Introduction to Business Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt, 2024-09-16 Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.
  basics of operations management: Operations Management in Context Frank Rowbotham, Masoud Azhashemi, Les Galloway, 2012-05-23 Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organizations. Structured in a clear and logical manner, it gradually leads newcomers to this subject through each topic area, highlighting key issues, and using practical case study material and examples to contextualize learning. Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text.
  basics of operations management: Supply Chain Management William C. Copacino, 2019-08-13 From one of the world's leading consultants, authors and practitioners in the area of supply chain management comes the most extensive coverage of the subject to date. Bringing more than 18 years of experience in logistics, manufacturing, purchasing, customer service, and supply chain management in a wide variety of industries, William Copacino offers his unique insight and recommendations in Supply Chain Management. This important book provides an overview of all areas of supply chain management in a concise yet informative style. Any busy executive or manager looking to deepen his or her understanding of supply chain management will find this efficient reading. Ideal for manufacturers, service companies, suppliers, distributors and retailers in consumer product, electronic, automotive, pharmaceutical and medical product industries. Provides strategies, tools and techniques for both executives and managers in production, purchasing, inventory control, customer service, distribution and accounting. Academicians will find it fits the growing needs of students studying business and especially production/operations management.
  basics of operations management: Operations Management and Logistics Hélène Giroux, Claire Poitras, Véronique Poirier, 2014-08 Operations management and logistics lies at the heart of every organization, whether manufacturing or services, large or small, public or private, multinational or SMB. It is thus essential for all managers and business school graduates to master the fundamental concepts of operations management and logistics and to be capable of choosing and applying the best methods for the situation throughout their career. This textbook aims to present the essentials of operations management and logistics and to explain them in sufficient detail for the reader to apply them. The authors have deliberately stayed away from the latest trends in OML, not only because they will soon be outmoded anyway, but also because they are all rooted in the same timeless set of principles that can be applied to a variety of different contexts. A good manager should thus be like a chef who first masters the basics of his craft and can then combine them to make any recipe. Finally, though much space is devoted to the quantitative tools essential to operational system design and logistics management, these tools are always subordinate to the management decisions they are meant to support. The central theme running through all the chapters is the need to make choices. In logistics and operations management, there is rarely a simple, clearly marked path. Every decision the manager makes involves give and take. In fact, a good subtitle for this book could have been The Art of Compromise.
  basics of operations management: ESSENTIALS OF OPERATIONS MANAGEMENT AMSHED A. MODI, 2017-05-01 Designing and controlling the process of production and redesigning business operations in the production of goods or services is what Operations Management is all about. This book is a concise volume on all those bare essentials of Operations Management. Authored with a practical approach, the book focuses on applications involved in Operations Management which are used to streamline the systems and functions of any organization. The chapters are well-supported with Cases, Solved Examples, and Numerical Problems. The book is also incorporated with Appendices on the Standard and Normal Distribution Table, the Poisson Distribution Table, and Linear Programming to make the calculations on statistics and mathematics easy. Designed as a text for the undergraduate students of Engineering (Mechanical) and postgraduate students of Management, the book is equally useful as a handy reference for Engineers, Operations Managers and Management Professionals.
  basics of operations management: Global Supply Chain and Operations Management Dmitry Ivanov, Alexander Tsipoulanidis, Jörn Schönberger, 2021-11-19 The third edition of this textbook comprehensively discusses global supply chain and operations management (SCOM), combining value creation networks and interacting processes. It focuses on operational roles within networks and presents the quantitative and organizational methods needed to plan and control the material, information, and financial flows in supply chains. Each chapter begins with an introductory case study, while numerous examples from various industries and services help to illustrate the key concepts. The book explains how to design operations and supply networks and how to incorporate suppliers and customers. It examines how to balance supply and demand, a core aspect of tactical planning, before turning to the allocation of resources to meet customer needs. In addition, the book presents state-of-the-art research reflecting the lessons learned from the COVID-19 pandemic, and emerging, fast-paced developments in the digitalization of supply chain and operations management. Providing readers with a working knowledge of global supply chain and operations management, with a focus on bridging the gap between theory and practice, this textbook can be used in core, specialized, and advanced classes alike. It is intended for a broad range of students and professionals in supply chain and operations management.
  basics of operations management: Service And Operations Management Cengiz Haksever, Barry Render, 2017-12-26 The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.
  basics of operations management: Operations Management in Agriculture Dionysis Bochtis, Claus Aage Gron Sorensen, Dimitrios Kateris, 2018-11-20 Operations Management in Agriculture bridges the knowledge gap on operations management for agricultural machinery. It complements traditional topics (cost of using and choosing machinery) with advanced engineering approaches recently applied in agricultural machinery management (area coverage planning and sequential scheduling). The book covers new technologies in bio-production systems (robotics, IoT) and environmental compliance by employing a systems engineering perspective with focuses on sub-systems, including advanced optimization, supply chain systems, sustainability, autonomous vehicles and IT-driven decision-making. It will be a valuable resource for students studying decision-making and those working to improve the efficiency, effectiveness and sustainability of production through machinery choice. Covers agricultural machinery management related courses and a number of other courses within the agricultural engineering discipline Provides core tools for machine operations management, including machinery selection and cost of usage Presents current knowledge for agricultural machinery management in a science-based format
  basics of operations management: Back to Basics Steven A. Melnyk, R. T. Chris Christensen, 2000-03-23 As organizations move into the future, the operations environment needs to expand into Collaborative Planning and Forecast Replenishment (CPFR), Vendor Managed Inventory (VMI), and an Enterprise Resource Planning (ERP) operating system to become and remain competitive. These innovative and complex methods require an unprecedented degree of accuracy
  basics of operations management: Managing Operations Bob Johnson, 1998 Managing Operations is a concise guide to the fundamentals of operations management. Using examples and case studies from public, private and voluntary sector organizations, this book will enable managers to develop their competency to an excellent standard in an industrial or commercial setting. As well as being very practically based, Managing Operations also provides the theory behind operations management. The book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Certificate in Management, or Part 1 of the Diploma, especially those accredited by the IM and Edexcel. Managing Operations is part of the highly successful series of textbooks for managers which cover the knowledge and understanding required as part of any competency-based management programme. The books cover the three main levels of management: supervisory/first-line management (NVQ level 3), middle management (Certificate/NVQ level 4) and senior management (Diploma/NVQ level 5). Also included are titles which cover management issues in particular sectors, such as schools or the public sector, in more depth. You will find a full listing of other titles available at the front of this book. Bob Johnson is a freelance management consultant and trainer with extensive experience of the retail, service, government and voluntary sectors. He has managed operations in the sales, marketing, purchasing, training and consultancy functions.
  basics of operations management: The Operations Manager's Toolbox Randal Wilson, 2012-12-07 Operations managers: use project management (PM) tools and techniques to supercharge efficiency, free up resources, eliminate unnecessary meetings, and get more done faster! Long-time operations manager and PMP-certified project manager Randal Wilson shows how to apply PM to complete the crucial smaller tasks that can help your organization quickly achieve sizable performance improvements. Wilson guides you in utilizing PM-style processes, structure, communication techniques, and tools throughout operations, wherever they make sense and drive value. You'll learn how to plan, implement, and measure the success of high-impact changes, and organize key tasks so they actually get done. Wilson introduces specific PM-based techniques for eliminating waste in engineering, manufacturing, distribution, and inventory control, plus a full chapter of insights for improving virtually any supply chain. He shows how to use PM to improve the way you manage teams, schedules, budgets, and other resources, and helps you systematically predict, plan for, and mitigate operational risks. Using PM, you'll learn how to improve cooperation with other managers within operations, in other lines of business, and with senior executives. You'll discover better ways to design in efficiency right from the start, and learn how to choose and use tools that make you even more effective over time. The Operations Manager's Toolbox will be an invaluable resource for every current operations manager, everyone moving into operations, and every project manager seeking to apply their skills in new venues.
  basics of operations management: Operations Management in Automotive Industries Marco Gobetto, 2013-10-23 This book has proved its worth over the years as a text for courses in Production Management at the Faculty of Automotive Engineering in Turin, Italy, but deserves a wider audience as it presents a compendium of basics on Industrial Management, since it covers all major topics required. It treats all subjects from product development and “make or buy”-decision strategies to the manufacturing systems setting and management through analysis of the main resources needed in production and finally exploring the supply chain management and the procurement techniques. The very last chapter recapitulates the previous ones by analysing key management indicators to pursue the value creation that is the real purpose of every industrial enterprise. As an appendix, a specific chapter is dedicated to the basics of production management where all main relevant definitions, techniques and criteria are treated, including some numerical examples, in order to provide an adequate foundation for understanding the other chapters. This book will be of use not only to Automotive Engineering students but a wide range of readers who wish to gain insight in the world of automotive engineering and the automotive industry in general.
  basics of operations management: Operations and Process Management Nigel Slack, 2009 Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.-- Publisher description.
  basics of operations management: Practical Finance for Operations and Supply Chain Management Alejandro Serrano, Spyros D. Lekkakos, 2020-03-10 An introduction to financial tools and concepts from an operations perspective, addressing finance/operations trade-offs and explaining financial accounting, working capital, investment analysis, and more. Students and practitioners in engineering and related areas often lack the basic understanding of financial tools and concepts necessary for a career in operations or supply chain management. This book offers an introduction to finance fundamentals from an operations perspective, enabling operations and supply chain professionals to develop the skills necessary for interacting with finance people at a practical level and for making sound decisions when confronted by tradeoffs between operations and finance. Readers will learn about the essentials of financial statements, valuation tools, and managerial accounting. The book first discusses financial accounting, explaining how to create and interpret balance sheets, income statements, and cash flow statements, and introduces the idea of operating working capital—a key concept developed in subsequent chapters. The book then covers financial forecasting, addressing such topics as sustainable growth and the liquidity/profitability tradeoff; concepts in managerial accounting, including variable versus fixed costs, direct versus indirect costs, and contribution margin; tools for investment analysis, including net present value and internal rate of return; creation of value through operating working capital, inventory management, payables, receivables, and cash; and such strategic and tactical tradeoffs as offshoring versus local and centralizing versus decentralizing. The book can be used in undergraduate and graduate courses and as a reference for professionals. No previous knowledge of finance or accounting is required.
  basics of operations management: Operations and Supply Chain Management Essentials You Always Wanted To Know Vibrant Publishers, Ashley McDonough, 2019-10-10 After reading this book, you will be able to answer the following questions: I. What is Operations and Supply Chain Management and why is it important? ii. What are the key functions within this field, and how do they interact with one another and the broader business? iii. What are the responsibilities and decisions that managers in each functional area think about? iv. How will disruptions in the Supply Chain impact the business world and our lives going forward? v. What are the practical applications of the knowledge gained around Supply Chain Operations? Have you ever wondered what your peers meant by “Supply Chain” or “Operations”, or why either of these fields matter? What about people that work in these roles – what do they actually do? In Operations and Supply Chain Management Essentials You Always Wanted to Know these questions will be answered, and more. This practical, yet simple, guide uses a hypothetical company and the consumer product they make, to explain how the various functions within the Supply Chain intertwine and contribute to bring a finished product to life for consumers in the market. You don’t need a management background to understand our story of how new demands, changing preferences, and unforeseen circumstances force this fictional company to adapt in order to survive. By posing questions that Supply Chain Operations Manager’s face, you will start to think like a Supply Chain Operations professional, whether it be in professional or personal applications. You may not be inspired to make a career shift into these areas or chat Supply Chain topics at the dinner table, however, you will gain an understanding and appreciation for how these activities make everyday products and services at our disposal – and why this is increasingly important for companies to pay attention to. About the Series The Self-Learning Management series is designed to help students, new managers, career switchers and entrepreneurs learn essential management lessons. This series is designed to address every aspect of business from HR to Finance to Marketing to Operations, be it any industry. Each book includes basic fundamentals, important concepts, standard and well-known principles as well as practical ways of application of the subject matter. The distinctiveness of the series lies in that all the relevant information is bundled in a compact form that is very easy to interpret.
  basics of operations management: Fundamentals of Supply Chain Management ,
  basics of operations management: Basics of Supply Chain Management Jayanta Kumar Bandyopadhyay, 2015-10-16 The practice of supply chain management has become widespread in most industries. It is now included in the curriculum of many business schools in the United States and in many countries around the world. A number of professional associations, such as the American Production and Inventory Control Society and the Supply Chain Management Society, off
  basics of operations management: Strategic Operations Management Steve Brown, Richard Lamming, John Bessant, Peter Jones, 2007-06-01 This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place. In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book.
  basics of operations management: Hospital Operations Wallace J. Hopp, William S. Lovejoy, 2013 In Hospital Operations, two leading Operations Management experts and five practicing clinicians demonstrate how to apply new OM advances and metrics to substantially improve any hospital's performance. Replete with examples, Hospital Operations shows how to generate principles-driven breakthrough ideas to systematically improve emergency departments, operating rooms, nursing unites, and diagnostic units. -- Back cover
  basics of operations management: Shipping Operations Management I.D. Visvikis, P.M. Panayides, 2017-10-09 This book focuses on the management of ship operations, an activity that requires integrative knowledge and technical expertise that spans various disciplines. As such, ship operations personnel are expected to be well-versed with aspects of management, economics, engineering, technology and law. Further, ship operations management requires the ability to identify and neutralize threats and to manage risks and make decisions that will optimize costs and contribute to performance improvements. Despite the fundamental nature of ship operations management, no book has ever attempted to reconcile and compile a comprehensive body of knowledge, while pursuing a coherent, structured and systematic approach. This edited volume addresses that fundamental gap in the extant literature, and brings together a wealth of knowledge from experts in their respective fields. Concretely, it explores issues of organization, technical management, crewing and behavioral issues, chartering and post fixture, risk management, finance, legal aspects of international conventions and regulations, attainment of safety, security and marine insurance, as well as ocean governance and sustainability. As such, the book offers a vital reference guide for maritime companies and organizations, while also serving as a teaching supplement in academic and professional maritime programmes.
  basics of operations management: Fundamentals of Business (black and White) Stephen J. Skripak, 2016-07-29 (Black & White version) Fundamentals of Business was created for Virginia Tech's MGT 1104 Foundations of Business through a collaboration between the Pamplin College of Business and Virginia Tech Libraries. This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license.
  basics of operations management: Operations Management R. Dan Reid, Nada R. Sanders, 2005-06-24 This 2nd Value Edition features all the content of Operations Management, 2nd Edition in a paperback format for a new low price. Taking a balanced, integrative approach, Operations Management, 2nd Value Edition demonstrates the critical impact OM has in today's business environments, and shows how it relates to every department in an organization. Authors R. Dan Reid and Nada R. Sanders provide clear, focused, and highly engaging coverage of key operations management topics, and make strong connections across concepts and chapters.
  basics of operations management: Essentials of Operations Management Scott T. Young, 2009-02-20 Discusses the major topics and strategies that relate to operations management. Covers “modern” subjects such as human resources in operations, facility location, green operations, and the balanced scorecard approach to operations. Includes end-of-chapter projects and exercises, plus review questions and summary points.
  basics of operations management: An Introduction to Operations Management Ajay Das, 2015-12-22 An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes, capacity planning, forecasting, inventory, quality, supply chain management, and project management. Das provides a clear, connected, and current view of operations management and how it relates to a firm’s strategic goals. Students will benefit from the real-world scenarios that foster an understanding of operations management tasks. Without relying heavily on statistics and mathematical derivations, the book offers applied models and a simple, predictable chapter format to make it easy to navigate. Students of introductory operations management courses will love this practical textbook. A companion website features an instructor’s manual with test questions, as well as additional exercises and examples for in-class use.
  basics of operations management: Logistics Operations and Management Reza Farahani, Laleh Kardar, 2011-05-25 This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends. An introduction to logistics Provides practical applications Discusses trends and new strategies in major parts of the logistic industry
  basics of operations management: Operations Management Roberta S. Russell, Bernard W. Taylor, 2009 Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective.
  basics of operations management: Back to Basics Douglas Sutton, 2011-07 Whether a reader is a team leader, a small-business owner, or a veteran operations professional, Sutton's Back to Basics will equip them with the tools and strategies they need to begin their journey toward operations excellence.
  basics of operations management: Fundamentals of Aviation Operations Gert Meijer, 2020-07-30 This book provides a general introduction into aviation operations, covering all the relevant elements of this field and the interrelations between them. Numerous books have been written about aviation, but most are written by and for specialists, and assume a profound understanding of the fundamentals. This textbook provides the basics for understanding these fundamentals. It explains how the commercial aviation sector is structured and how technological, economic and political forces define its development and the prosperity of its players. Aviation operations have become an important field of expertise. Airlines, airports and aviation suppliers, the players in aviation, need expertise on how aircraft can be profitably exploited by connecting airports with the aim of adding value to society. This book covers all relevant aspects of aviation operations, including contemporary challenges, like capacity constraints and sustainability. This textbook delivers a fundamental understanding of the commercial aviation sector at a level ideal for first-year university students and can be a tool for lecturers in developing an aviation operations curriculum. It may also be of interest to people already employed within aviation, often specialists, seeking an accurate overview of all relevant fields of operations.
  basics of operations management: Healthcare Operations Management Daniel B. McLaughlin, John R. Olson (Professor), 2017
  basics of operations management: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
  basics of operations management: Lean Management and Kaizen Marc Helmold, 2020-06-05 The book provides a holistic and practical approach to lean management throughout the business value chain. The lean management framework and tools demonstrate the optimal design and use of methods, tools and principles for companies and organisations. The author describes comprehensively how lean management enables companies to concentrate on value-adding activities and processes to achieve a long-term, sustainable competitive advantage. A wealth of best practices, industry examples and case studies are used to reveal the diversity and opportunities of lean management methodologies, methods and principles. Moreover, the book shows how lean management principles are ultimately applied in industries like automotive, healthcare, education and services industries.
  basics of operations management: Fundamentals of Supply Chain Management John T. Mentzer, 2004-05-05 This book is an insightful, well-balanced, stimulating SCM Strategy book that clearly tells managers, consultants, as well as educators that the SCM concept is not a fad but a must strategy to gain competitive advantage in today′s dynamic global market place. There are three major strengths. First, it is an unprecedented interdisciplinary SCM strategy book that explains how companies obtain, maintain, and even enhance competitive advantages based upon a well-laid SCM strategy. Second, it provides readers a unique, well-balanced framework for SCM strategy formulation. Third, it is a valuable contribution in the area of SCM in that it does a good job in explaining such a complicated SCM strategy to readers in such a simple manner. —Soonhong (Hong) Min, University of Oklahoma Author of the bestselling text Supply Chain Management, John T. Mentzer′s companion book Fundamentals of Supply Chain Management: Twelve Drivers of Competitive Advantage has been developed as a supplemental text for any course dealing with strategy and supply chains. Written in an entertaining, accessible style, Mentzer identifies twelve drivers of competitive advantage as clear strategic points managers can use in their companies. Research from more than 400 books, articles, and papers, as well as interviews with over fifty executives in major global companies, inform these twelve drivers. The roles of all of the traditional business functions—marketing, sales, logistics, information systems, finance, customer services, and management—in supply chain management are also addressed. Complete with cases and real-world examples from corporations around the world, the book′s exemplars will help students and practicing managers to more effectively understand, implement, and manage supply chains successfully.
  basics of operations management: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
  basics of operations management: Operations Management Robert Dan Reid, Nada R. Sanders, 2010 With its abundance of step-by-step solved problems, concepts, and examples of major real-world companies, this text brings unparalleled clarity and transparency to the course.
Chapter 1 – Basics of Operations Management
OM is the business function that is responsible for managing and coordinating the resources needed to produce a company’s products and services. OM is responsible for a wide range of …

Operations Management - AIU
Operations management (OM) is the business function that plans, organizes, coordinates, and controls the resources needed to produce a company’s goods and services.

BASICS OF OPERATIONS MANAGEMENT AND STRATEGIES
Operations management is concerned with converting inputs into outputs while using physical resources to satisfy other organisational goals like effectiveness, efficiency, and adoptability …

Module No.1: Introduction to Production and Operations …
Operations refer to the activities and tasks that organizations use to produce goods and services. Operations include planning, organizing, directing, coordinating and controlling the various …

Chapter 1 An Introduction to Operations Management
Operations management is the core of almost every business. Operations management includes all of the planning, design, production, sourcing, supply chain operations, customer

INTRODUCTION TO PRODUCTION AND OPERATION …
Production/operations management is the process, which combines and transforms various resources used in the production/operations subsystem of the organization into value added …

UNIT 1 OPERATIONS MANAGEMENT: AN Operations …
Operations management involves managing the various resources, activities, processes, and procedures related to converting inputs into outputs. Every manager must understand the role …

Chapter 10 Operations management - gimmenotes
• Operations function and operations management are directly involved with creating products and providing services in order to realize the objective of business 1.1.

ESSENTIAL GUIDE TO OPERATIONS MANAGEMENT
a concise, salient, and appealing approach to explain the basics of Operations Management to students who desire a primer on the subject. They have captured the essential elements of …

Operations Management - Virginia Tech
1) Define operations management and discuss the role of the operations manager in a manufacturing company. 2) Describe the decisions and activities of the operations

Basics of Supply Chain and Operations Management 1
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The Basics of Operations Management
The goal for this chapter is to provide a basic overview of operations management and describe the problem domain and then focus on the components of the Microsoft platform now and in …

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Why Operations Manager Inputs include materials, inventory, services, land, and energy, human and capital resources. Bridge between Management and Engineering Two Islands named …

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The Basics of Manufacturing and Operations Management is an entry level course for those wishing to make a career in one of the many disciplines of manufacturing and operations …

Introduction to Operations Management 1
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Production/operations management is the process, which combines and transforms various resources used in the production/operations subsystem of the organization into value added …

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(hotel) and a customer bearing less financial risk (insurance company). Operations management deals with producing not only physical goods, but also satisfied customers. An understanding …

CHAPTER 1 Introduction to Operations - Wiley
Define operations management. 2. Describe the difference between manufacturing and service organizations. 3. Describe decisions that operations managers make. 4. Identify major …

Operations Management: Definition, Principles, Activities, Trends
Sep 23, 2019 · This guide covers everything you need to know about operations management including definition, principles, activities, and trends in operations management.

Operations Management: What It Is and How It Works
Apr 4, 2025 · Operations management (OM) is the practice of administering business processes to maximize an organization’s efficiency. Operations managers coordinate new processes while...

Operations Management 101 & 201 | Smartsheet
May 25, 2017 · Learn the basics of operations management - its history, importance, functions, principles, and strategies. Get tips from pros on trends and the future.

What is Operations Management? - Definition, Purpose, Benefits …
Mar 27, 2024 · Operations Management is a business practice to create the highest level of efficiency that is possible within an organization. Operations Management is concerned with …

CHAPTER Introduction to Operations Management - Wiley
e to a strong focus on operations management. In this book you will learn specific tools and techniques of operations management that have helped thes. , and other companies, achieve …

The fundamentals of operations management - Keele University
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Basic Concepts of Operations Management - Academic Mentor …
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Operations Management - Meaning, Functions, Roles, Examples
Operations management deals with the management of processes and operations in an organization. Its primary aim is to improve its profit through optimal utilization of resources and …

What is Operations Management? - Western Governors University
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