Benefits Of Facility Management

  benefits of facility management: BIM for Facility Managers IFMA, 2013-04-03 A practical look at extending the value of Building Information Modeling (BIM) into facility management from the world's largest international association for professional facility managers Building owners and facility managers are discovering that Building Information Modeling (BIM) models of buildings are deep reservoirs of information that can provide valuable spatial and mechanical details on every aspect of a property. When used appropriately, this data can improve performance and save time, effort, and money in running and maintaining the building during its life cycle. It can also provide information for future modifications. For instance, a BIM could reveal everything from the manufacturer of a light fixture to its energy usage to maintenance instructions. BIM for Facility Managers explains how BIM can be linked to facility management (FM) systems to achieve very significant life-cycle advantages. It presents guidelines for using BIM in FM that have been developed by public and private owners such as the GSA. There is an extensive discussion of the legal and contractual issues involved in BIM/FM integration. It describes how COBie can be used to name, capture, and communicate FM-related data to downstream systems. There is also extensive discussion of commercial software tools that can be used to facilitate this integration. This book features six in-depth case studies that illustrate how BIM has been successfully integrated with facility management in real-life projects at: Texas A&M Health Science Center USC School of Cinematic Arts MathWork's new campus Xavier University State of Wisconsin Facilities University of Chicago Library renovation BIM for Facility Managers is an indispensable resource for facility managers, building owners, and developers alike.
  benefits of facility management: Total Facility Management Brian Atkin, Adrian Brooks, 2014-12-17 The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.
  benefits of facility management: The Facility Management Handbook Kathy Roper, Richard Payant, 2014-07-23 The wide-ranging umbrella of facility management covers everything from technology systems to disaster recover planning to zoning compliance…and that’s just getting started. Facilities management is a multidisciplinary function that requires a deep knowledge of the entire business and physical planning cycle. Undoubtedly, the sheer scope of duties requires a far-reaching reference for staying abreast of the latest innovations and best practices. The Facility Management Handbook is the answer. This guide shares insightful overviews, case studies, and practical guidelines that pave the way for successful planning, budgeting, real estate transactions, construction, emergency preparedness, security, operations, maintenance, and more. The thoroughly revised fourth edition examines cutting-edge technologies and includes new information on: Building Information Modeling (BIM) Contracting and project management methods FASB and IASB requirements Distributed working Sustainability reporting and more The Facility Management Handbook is the one-stop resource every facility manager must have to master a broad scope of duties while staying current on innovations and best practices.
  benefits of facility management: Facilities Management Models, Methods and Tools Per Anker Jensen, 2019-05-28 This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.
  benefits of facility management: Strategic Facilities Management (77-6403-00L) , 2017
  benefits of facility management: Digital Transformation of the Design, Construction and Management Processes of the Built Environment Bruno Daniotti, Marco Gianinetto, Stefano Della Torre, 2019-12-30 This open access book focuses on the development of methods, interoperable and integrated ICT tools, and survey techniques for optimal management of the building process. The construction sector is facing an increasing demand for major innovations in terms of digital dematerialization and technologies such as the Internet of Things, big data, advanced manufacturing, robotics, 3D printing, blockchain technologies and artificial intelligence. The demand for simplification and transparency in information management and for the rationalization and optimization of very fragmented and splintered processes is a key driver for digitization. The book describes the contribution of the ABC Department of the Polytechnic University of Milan (Politecnico di Milano) to R&D activities regarding methods and ICT tools for the interoperable management of the different phases of the building process, including design, construction, and management. Informative case studies complement the theoretical discussion. The book will be of interest to all stakeholders in the building process – owners, designers, constructors, and faculty managers – as well as the research sector.
  benefits of facility management: Facilities Management and the Business of Managing Assets Danny Then Shiem-Shin, Tan Teng Hee, 2004-08-15 Discover why and how to use facility assets to achieve business goals and strategies by aligning them as a resource.
  benefits of facility management: Building Information Modeling Dana K. Smith, Michael Tardif, 2012-04-23 The optimal approach to design, build, operate, and maintainbuildings With this strategic guide to building information modeling(BIM), you’ll learn how to implement this new technology aspart of a comprehensive systems approach to the design,construction, management, operation, maintenance, and use ofbuildings. The authors, among the leading experts andpioneers in BIM, show you how BIM supports more streamlined,integrated, and efficient business processes throughout the lifecycle of buildings, from their initial conception through theireventual retirement or reuse. The result is better qualitybuildings, lower construction and operating costs, shorter projectturnaround times, and a higher quality of building information tosupport better business decisions. Moreover, they set forth aplan for incorporating BIM into every organization’s existingworkflows, enabling you to take full advantage of all the benefitsthat BIM offers. Everything you need to implement a BIM approach is setforth in detail, including: The business case for BIM, demonstrating how it can improvecollaboration, facilitate better design and construction, optimizeworkflow, and help reduce risk Guidance for meeting the challenges of BIM such as anentrenched business culture, the proliferation of BIM tools, andthe uneven rates of BIM adoption The “big picture” view showing how yourorganization can work with business partners and fit into thebuilding life cycle in a BIM-enabled industry Throughout the book, sample documents and figures help youbetter understand the principles of BIM and how it works inpractice. In addition, first-hand accounts show you exactlyhow adopters of BIM have gained a competitive edge. Architects, engineers, constructors, building owners, andfacility managers can turn to this book to realize the fullpotential of BIM and radically improve the way buildings aredesigned, built, operated, and maintained.
  benefits of facility management: Facilities Management and Corporate Real Estate Management as Value Drivers Per Anker Jensen, Theo van der Voordt, 2016-10-04 Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level.
  benefits of facility management: Product Lifecycle Management for a Global Market Shuichi Fukuda, Alain Bernard, Balan Gurumoorthy, Abdelaziz Bouras, 2014-12-17 This book constitutes the refereed post-proceedings of the 11th IFIP WG 5.1 International Conference on Product Lifecycle Management, PLM 2014, held in Yokohama, Japan, in July 2014. The 51 full papers presented were carefully reviewed and selected from 77 submissions. They are organized in the following topical sections: BIM operations, maintenance, and renovation; BIM concepts and lifecycle management; design and education; naval engineering and shipbuilding; aeronautical and automotive engineering; industry and consumer products; interoperability, integration, configuration, systems engineering; change management and maturity; knowledge engineering; knowledge management; service and manufacturing; and new PLM.
  benefits of facility management: Sustainable Practice for the Facilities Manager Sunil Shah, 2008-04-15 sectors including offices, retail and manufacturing. It explainsthe facilities manager’s role in incorporating sustainabilityinto the whole life-cycle of a building – from initialbriefing to final disposal. The book takes a structured approach: • masterplanning and real estate (acquisitions anddisposals) • design • construction and commissioning • refurbishment, fit-out and project management • maintenance • operation • occupant satisfaction. Sustainable Practice for the Facilities Manager fills a the gapbetween the policy-level sustainability books and the detailedtechnical documents by focusing on the ‘what’ and‘how’ of planning and implementing sound environmentalmanagement practices in the context of FM operations. It covers policy and trends on global, European and UK levelsaffecting businesses; compliance requirements for organisations -including some sector-specific areas; and best practice, with goodand bad case studies showing the business benefits of incorporatingsustainable practice into day-to-day activities. The book is for: • facilities management professionals • public and private organisations owning properties • property companies • institutional investors • building services or supplier organisations and will help you deliver an improved operationally performingfacility. Sunil Shah – Technical Director and Head of Sustainability,Jacobs Sunil has over eight years consultancy experience within the builtenvironment, reviewing lifecycle environmental and social impactsfrom facilities. He has experience in a number of sectors,providing strategic consultancy support for clients includingGlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London FireBrigade. Sunil has most recently been involved in supporting theinclusion of facilities management within the DTI’sSustainable Construction Strategy.
  benefits of facility management: Facility Management Technology Eric Teicholz, Takehiko Ikeda, 1995-03-02 The past few years have seen the emergence of a number of powerful new technologies specifically designed to help facility managers do their jobs. Unfortunately, a number of political, technical, and procedural impediments have resulted in the majority of computer-aided facility management (CAFM) systems ending up as shelfware sitting on the shelves of well-intentioned users. Written by two leading international experts in the field of applying information technology to facility management, this book provides facility managers with the detailed, hands-on guidance required for successfully supporting CAFM systems. Technical and procedural topics focused on within the book include strategic technology planning, cost/benefit analysis, CAFM system functionality, implementation planning, and technology trends. In Part I of Facility Management Technology, the authors draw on their experiences as information system consultants to identify major issues and successful strategies associated with planning, implementing, and managing facility management technology. Issues addressed deal not only with CAFM itself, but also with the processes and procedures required for minimizing the risks of technology and successfully implementing systems in the shortest possible time frame. Part 2 is devoted entirely to real-life case histories from a number of North American and Japanese corporations and government organizations, including SONY, Aetna, Siemens, the Bank of Boston, Long-Term Credit Bank of Japan, Pioneer Hi-Bred, Florida Hospital, and the City of Toronto. Selected for their relevance to specific aspects of CAFM, each study describes how a particular organization dealt with one or more crucial problems associated with the successful deployment of CAFM technology—addressing both day-to-day operations and, importantly, the larger organizational context. Facility Management Technology is the only truly comprehensive text on the subject. With the wealth of practical advice from Teicholz and Ikeda and its case-study orientation, this book will be an important resource for facility and real estate managers, IS professionals, facility management and design consultants, and students. The only totally practical, case-study based guide to using automation in facility management. FACILITY MANAGEMENT TECHNOLOGY Lessons from the U.S. and Japan From performing strategic facility technology planning to a cost/benefit analysis, from selecting and managing CAFM systems for your organization to integrating CAFM systems with other types of corporate computing systems, this book offers detailed, hands-on guidance to virtually every aspect of facility management technology. Written by two leading international experts in the field, it analyzes and contrasts how facility management technology is now being used in North America and Japan and describes successful strategies companies have evolved for incorporating CAFM into their day-to-day operations. I strongly believe that the clear analysis of facility management technologies and the unique lessons to be learned from each case study in the book will help facility managers establish their own total systems concept. —Yoshiro Koyama Facility Manager SONY The authors have provided a contemporary, accurate, and insightful view of the application of CAFM into the American and Japanese corporate environment. The 'icing on the cake' is the generic and real world case studies that provide much needed realism to CAFM. Readers should come away enthused by their increased understanding and feeling secure that others have blazed the trail ahead of them. —John A. Paccione, AIA Director of Design Florida Hospital The authors' insights into past, present, and future facility management trends, as well as the clear and practical examples shown in this book, will surely contribute to the development of facility management and CAFM in both the U.S. and Japan. —Dr. Shigeyuki Yamaguchi Department of Architecture and Design Kyoto Institute of Technology
  benefits of facility management: Invitations to Tender for Facility Management Services Cinzia Talamo, Nazly Atta, 2018-12-17 This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client’s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs.
  benefits of facility management: Facilities Manager's Desk Reference Jane M. Wiggins, 2020-12-14 A practical guide to the principle services of facilities management, revised and updated The updated third edition of Facilities Manager's Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: Has been fully updated, reviewing the essential data covering the principal FM services Is highly practical, ideal for the busy FM practitioner Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume; Written for students and professional facilities managers, Facilities Manager's Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job.
  benefits of facility management: Sport Facility Operations Management Eric C. Schwarz, Stacey A. Hall, Simon Shibli, 2015-06-05 Anybody working in sport management will be involved in the operation of a sports facility at some point in their career. It is a core professional competency at the heart of successful sport business. Sport Facility Operations Management is a comprehensive and engaging textbook which introduces cutting-edge concepts in facilities and operations management, including practical guidance from professional facility managers. Now in a fully revised and updated second edition—which introduces new chapters on capital investment and operational decision-making—the book covers all fundamental aspects of sport facility operations management from a global perspective, including: ownership structures and financing options planning, design, and construction processes organizational and human resource management financial and operations management legal concerns marketing management and event planning risk assessment and security planning benchmarking and performance management Each chapter contains newly updated real-world case studies and discussion questions, innovative 'Technology Now!' features and step-by-step guidance through every element of successful sport facilities and operations management, while an expanded companion website offers lecture slides, a sample course syllabus, a bank of multiple-choice and essay questions, glossary flashcards links to further reading, and appendices with relevant supplemental documentation. With a clear structure running from planning through to the application of core management disciplines, Sport Facility Operations Management is essential reading for any sport management course.
  benefits of facility management: Facility Management Brings Economy Benefits John Lok, 2024-07-21 Nowadays, in construction industry aspect, many businesses began to consider facility management, they believe that any properties ought need have effective facility management system in order to help their organizations any facilities can keep long time using life. The question concerns that whether facility management can bring what real benefits to any organizations, even it can influence consumers have positive consumption emotions, when they enter the shop, can they own effective facility management protection? Can facility management bring social and economic advantages? Whether do any organizations need facility management department? What function of benefits will bring when the organization sets up one facility management department? If the organization lacked one facility management department, what the disadvantage it will bring to influence the organization's operation? Does it has relationship between raising efficiency or improving performance and facility management department? In my this book, I shall attempt to explain whether facility management can bring what real benefits to our societies, business organizations and economic environment. Readers may have more clear understanding what facility management functions can bring economic benefits to organizations.
  benefits of facility management: The Facility Management Handbook David G. COTTS PE, CFM, Kathy O. ROPER CFM, LEED AP, Richard P. PAYANT CFM, CPE, 2009-07-22 Based on best practices and proven research, The Facility Management Handbook has long been the go-to resource for professionals in the field. Extensively updated for the realities of today’s workplace, the third edition provides readers with the tools and guidance they need to wipe out inefficiency and create a productive facility that integrates people, place, and process. Covering a broad range of topics from space planning and maintenance to benchmarking and outsourcing, readers will gain practical insight into how they can: • design, construct and maintain facilities using sustainable practices • provide a safe, attractive work environment that supports productivity • ensure that facility plans match organizational needs • plan and control capital expenditures • address critical security and emergency preparedness issues Complete with case studies and indispensable information on sustainability and post-9/11 security concerns, this is still the ultimate resource for facility managers.
  benefits of facility management: Predicting Outcomes of Investments in Maintenance and Repair of Federal Facilities National Research Council, Division on Engineering and Physical Sciences, Board on Infrastructure and the Constructed Environment, Committee on Predicting Outcomes of Investments in Maintenance and Repair for Federal Facilities, 2012-03-01 The deteriorating condition of federal facilities poses economic, safety, operational, and environmental risks to the federal government, to the achievement of the missions of federal agencies, and to the achievement of public policy goals. Primary factors underlying this deterioration are the age of federal facilities-about half are at least 50 years old-and decades of inadequate investment for their maintenance and repair. These issues are not new and there are no quick fixes. However, the current operating environment provides both the impetus and the opportunity to place investments in federal facilities' maintenance and repair on a new, more sustainable course for the 21st Century. Despite the magnitude of investments, funding for the maintenance and repair of federal facilities has been inadequate for many years, and myriad projects have been deferred. Predicting Outcomes of Investments in Maintenance and Repair of Federal Facilities identifies processes and practices for transforming the current portfolio of federal facilities into one that is more economically, physically, and environmentally sustainable. This report addresses ways to predict or quantify the outcomes that can be expected from a given level of maintenance and repair investments in federal facilities or facilities' systems, and what strategies, measures, and data should be in place to determine the actual outcomes of facilities maintenance and repair investments.
  benefits of facility management: A Handbook of Management Theories and Models for Office Environments and Services Rianne Appel-Meulenbroek, Vitalija Danivska, 2021-08-02 Although workplace design and management are gaining more and more attention from modern organizations, workplace research is still very fragmented and spread across multiple disciplines in academia. There are several books on the market related to workplaces, facility management (FM), and corporate real estate management (CREM) disciplines, but few open up a theoretical and practical discussion across multiple theories from different disciplines. Therefore, workplace researchers are not aware of all the angles from which workplace management and effects of workplace design on employees has been or could be studied. A lot of knowledge is lost between disciplines, and sadly, many insights do not reach workplace managers in practice. Therefore, this new book series is started by associate professor Rianne Appel-Meulenbroek (Eindhoven University of Technology, the Netherlands) and postdoc researcher Vitalija Danivska (Aalto University, Finland) as editors, published by Routledge. It is titled ‘Transdisciplinary Workplace Research and Management’ because it bundles important research insights from different disciplinary fields and shows its relevance for both academic workplace research and workplace management in practice. The books will address the complexity of the transdisciplinary angle necessary to solve ongoing workplace-related issues in practice, such as knowledge worker productivity, office use, and more strategic management. In addition, the editors work towards further collaboration and integration of the necessary disciplines for further development of the workplace field in research and in practice. This book series is relevant for workplace experts both in academia and industry. This second book in the series focuses on the role of workplace management in the organization and the tasks that workplace management needs to consider. The 18 theories that are presented in this book and applied to workplace research discuss management aspects from the organization’s perspective or dive deeper into issues related to people and/or building management. They all emphasize that workplace management is a complex matter that requires more strategic attention in order to add value for various stakeholders. The final chapter of the book describes a first step towards integrating the presented theories into an interdisciplinary framework for developing a grand workplace management theory.
  benefits of facility management: Facilities Management Keith Alexander, 2013-04-15 This book provides an overview of the interdisciplinary nature of facilities management. It discusses the framework within which facilites managers should operate and the key requirements of their task.
  benefits of facility management: Introduction to Facility Management Hester van Sprang, Bernard Drion, 2020-12-31 Introduction to Facility Management is a comprehensive introduction to the dynamic and diverse field of facility management (FM). It answers questions such as: What is facility management? What does a facility management professional do? How can we classify facility management products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management professionals. This first international edition of the bestselling Dutch Basisboek Facility Management describes global trends and developments and international FM-standards and practices. With contributions of thought leaders, such as Diane Levine, Jens Schlüter, Michiel Bakker, Elizabeth Nelson, Nicolas White and Susanne Balslev Nielson, Introduction to Facility Management is the first international book on facility management, which is supplemented and commented on by facility management teachers and practitioners; intriguingly and enthusiastically describes the full scope of the FM-profession; provides a theoretical framework and insight into FM-practice.
  benefits of facility management: Facility Management Alexander Redlein, 2004-08 Integration of processes and supporting IT tools is a key factor for successful Facility Management. After a review of the present situation of Facility Management the author describes an integrated process model for the conception, planning and construction processes of facilities, providing integration into the whole life cycle. The target costing method is presented as a means to grant proper conception, planning and construction in accordance with the needs of the investor, the user and the operator. To be able to provide figures for the target costing methodology, a concept for efficient IT process support during the utilisation phase is developed. This includes two levels: the operative level and the controlling level based on the data of the operative processes. The concept is based on standard reference models of the key FM processes of the utilisation phase and on an analysis of the existing functionality of the relevant IT tools. A concept for the integration of existing IT tools is presented, that provides the necessary interaction and data exchange to support the newly introduced parts of the workflow. Based on this integration unified objects are defined, combining the distributed information of the FM business objects. This results in a joint FM database structure. The support of the operative processes and the joint data structure enable standardised calculation of benchmarks for controlling purposes. Finally, these benchmarks are the basis for a statistical method that allows the calculation of the utilisation costs in the conception phase.
  benefits of facility management: Technology for Facility Managers IFMA, 2012-10-03 From BIM (building information modeling) to RFID (radio frequency identification) to BAS (building automation and control systems), facility managers of today's commercial buildings are often asked to work with a variety of technologies without any experience in IT. This new book is a welcome primer for facility managers and engineers. Each chapter covers a different technology and includes specific and helpful case studies. Authored by the International Facility Management Association (IFMA), this unique resource is also a practical textbook for candidates studying for IFMA certification.
  benefits of facility management: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
  benefits of facility management: International Facility Management Kathy Roper, Lisa Borello, 2014-02-17 This up-to-date compilation of topics on the maturity and changes occurring within facility management worldwide offers insights into the growth and development of FM and its impact on today's business organisations. International Facility Management presents a comprehensive and diverse collection of topics that provides current, cutting edge research in the evolving field of FM. The editors here offer a holistic approach to both the study and the practice of facility management, incorporating the perspective of scholars and practitioners from across the globe. Topics covered deal with the changes occurring in the field today and include key research areas for both academics and practitioners. The focus is on actual practice of FM organizations – rather than on what FM should be - and the authors examine the latest techniques, models and case studies to provide a unique exploration of the new global world of facility management. Chapters here cover the changing spectrum of topics including sustainability and energy conservation, and workplace transitions for greater collaboration. The international scope and emphasis on maturity and professionalism of the field further sets this book apart from its competitors.
  benefits of facility management: The Facility Management Handbook Chapter 9: Definitions, Background, and Applications of Sustainability ,
  benefits of facility management: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.
  benefits of facility management: The Facility Manager's Guide to Finance and Budgeting David G. Cotts, Edmond P. Rondeau, 2004 Publisher Fact Sheet The first primer to teach facility managers financial skills that will help them sell their department to senior management, win funds for crucial projects, & to become fully integrated into an organization.
  benefits of facility management: Planning Guide for Maintaining School Facilities Tom Szuba, 2003
  benefits of facility management: The Facility Management Handbook David G. Cotts, 1999 Shows that the management of a company's facilities, from boiler room to board room, can maximize productivity and profits. The entire facility management area - planning, leadership, managing the design process, managing finances, leasing, operations, maintenance and benchmarking - is covered.
  benefits of facility management: Total Facility Management Brian Atkin, Adrian Brooks, 2021-03-22 TOTAL FACILITY MANAGEMENT A comprehensive review of what facility management means to owners, operators, occupiers, facility managers and professional advisors The newly revised Fifth Edition of Total Facility Management is an accessible and practical text that shows readers how the concept and principles of facility management can be implemented in practice. The book deals with the most common and intractable challenges facing professionals, academics and students in the field and provides practical solutions with the means to implement them. The new edition includes a greater focus on applicable ISO standards in facility management as well as maintaining an international perspective throughout. The book contains easy-to-access advice on how facilities can be better managed from a range of perspectives, and the subjects covered provide a comprehensive treatment of facility management. Readers will benefit from the inclusion of: A thorough introduction to the fundamentals of facility management, including key roles, responsibilities and accountabilities and the core competencies of facility management An exploration of facility planning, facility management strategy, outsourcing, procurement, facility management organization, facility maintenance management and business continuity and recovery planning An examination of human resources management, well-being, workplace productivity, performance management health, safety, security and the environment A review of sustainable practices, change management, facility management systems, information management (including building information models and digital twins) and innovative technology. The book is the perfect choice for undergraduate and graduate studies in facility management, construction management, project management, surveying and other AEC disciplines. Total Facility Management will also earn a place on the desk of practicing facility managers, as well as in the libraries of academics and researchers whose work requires them to understand the theory and practice of facility management.
  benefits of facility management: Facility Management Practices Solomon Pelumi Akinbogun,
  benefits of facility management: Managing Facilities & Real Estate Michel Theriault, 2010-12-01 This book provides strategic practices for Leaders in the Facility, Real Estate & Property Management Profession. Whether you manage facilities directly, use a service provider or have a landlord, these strategies help you deliver results for your organization and support their core business. Managing Facilities and Real Estate has become increasingly complex. Success requires a broad technical understanding of facilities combined with solid strategic, management and leadership skills to deliver services for your organization and advance your career. This book includes tools to leverage your existing knowledge and skills to improve efficiency, enhance services and reduce costs while demonstrating your value to your organization. The 50 techniques and approaches are grouped in the following strategic areas: Management & Leadership Outsourcing FM Functions Strategic Management Getting Performance Communicating to Influence Customer Service FM Systems Cost and Productivity Procuring Services References & Resources
  benefits of facility management: Quality Facility Management Stormy Friday, David G. Cotts, 1994-10-28 As a facility manager, you're concerned with building quality into your operation but possibly unsure about how to go about it in a systematic way. Perhaps it's because a Total Quality Management program seems too imposing and costly for your department to undertake. Or maybe you're leery of certain aspects of such a concerted effort, like measuring quality or marketing facility services, because they've never been adequately explained to you. Possessing considerable backgrounds in facility management, Stormy Friday and Dave Cotts understand these uncertainties. In Quality Facility Management, they have pooled their knowledge and experience to develop a comprehensive resource that demystifies the quality movement and shows you how to apply the old-fashioned but enduring commonsense principles of quality management often overshadowed by TQM. Flecked with humor and written as if the authors were simply talking to you, this refreshing new book identifies the five major elements underpinning any effective quality facility management program and takes you step by step through each one in a detailed yet accessible way. Gradually, you learn how to put these elements all together and—by incorporating selected modern techniques—devise a program to meet your specific situation. With the help of real-world examples, checklists, and other how-to aids, Quality Facility Management reveals: Why customers must be the driving force behind your quality effort, how you can exceed customers' performance expectations, and how you can effectively recover from service mistakes How quality facility management has its roots in TQM, what constitutes the major aspects of a TQM program, and how you can implement quality facility management without a full-blown TQM program Which aspects of your operation need to be measured and evaluated, which measuring tools should be used, and how to get your customers involved in the measurement process How to develop a facility marketing plan that increases awareness of your services, improves your image as a provider, and acts as an insurance policy in retaining the support of senior management in the face of organizational upheaval How to engineer a program of continuous quality improvement by assuming a specific leadership role, empowering frontline staff, instituting effective customer service training, and partnering with vendors The final chapter provides a bounty of practical case histories of companies that are realizing quality facility management right now, including major organizations like Celestica, Bell Atlantic, Hewlett-Packard, and Lockheed. Here, you'll find ample evidence of quality tools and strategies at work—from interior preventive maintenance crews to staff productivity improvements, infrastructure planning teams to customer satisfaction programs. Indeed, whether you're in the public or private sector, in a large or small facility, part of an in-house organization or a contracted firm, Quality Facility Management enables you to plan, organize, staff, direct, and evaluate for quality, so that you maximize your department's responsiveness to customers and your value to top management. Quality facility management is the only way to do business. Here's the only way to do quality facility management. Facility managers want to answer the call for quality but many feel they don't have the resources or guidance to make it an essential feature of their operation. Total Quality Management programs require too much of them and various aspects of the quality effort, whether it's quality measurement or facility marketing, seem hard to carry out or even beside the point. Finally there's a sensible guide that enables you to build quality into your department simply by applying basic, old-fashioned quality principles and selected modern techniques—Quality Facility Management With the assistance of examples, checklists, and other handy tools, this invigorating resource reveals the five key aspects of quality facility management and shows you how to bring them all together to develop a program that fits your particular circumstances. Emphasizing why your customers are the driving force behind your quality efforts, Quality Facility Management helps you: Surpass customers' performance expectations and recover effectively from even the most damaging mistakes Provide quality facility management without implementing a formal TQM program Accurately measure critical aspects of your operation and act effectively on that feedback Devise a facility marketing plan that enhances your department's image with customers and top management Put a program of continuous quality improvement into effect through leadership, staff training and empowerment, vendor collaborations, and other proven means Packed with case studies of facility managers who are building quality into their operation, Friday and Cotts's Quality Facility Management illustrates how your quest for quality can dramatically upgrade customer and senior management satisfaction—without draining department resources.
  benefits of facility management: Facilities Management Trevor Payne, 2000 This books is aimed at all those individuals with facilities management (FM) responsibilities who are trying to get to grips with the wide and demanding range of practical issues which they currently face. Contents include: the FM scene - an introduction (the range and complexity of the facilities portfolio and the core/non-core viewpoints are discussed); facilities strategy (the importance and benefit of facilities strategy; the facilities manager as a 'change driver'; organisational synergy; outsourcing); customer focus (who are the customers; specification - input vs. output; the changing workplace; virtual organisations; CAFM and helpdesks); facilities performance (service level agreements; monitoring; benchmarking; space management/cost of space; best value approach; quality and standards); risk management (statutory compliance; training and development; succession planning; core competencies); future directions and challenges.
  benefits of facility management: Outdoor Site and Facility Management Wynne Whyman, 2008 Outdoor Site and Facility Management is a perfect resource for anyone charged with managing and maintaining properties. The book offers a broad perspective of property management for a variety of organizations as well as creative strategies to manage day-to-day operations and a CD-ROM with editable forms, checklists, job descriptions, and more.
  benefits of facility management: Facility Management Risks and Opportunities Bev Nutt, Peter McLennan, 2001-02-15 Facility management (FM) is now one of the fastest growing professional disciplines. Its relevancy and potential is increasingly recognized by the business community as well as industry and government. But the expertise of the facility manager is vulnerable as long as it remains reliant on management knowledge borrowed from other disciplines. This book helps to build up a distinctive body of FM knowledge and practice. It examines the key issues - from PFI to e-commerce - with expert opinions from major players in FM, providing invaluable insights to current and emerging best practice. The editors have forged new 'smart' knowledge links between the four key attributes of FM (business, people, property and knowledge), to ensure that this book: * relates FM issues to your business objectives * creates a secure platform for innovation in FM * offers advice by forward-thinking facility leaders to help you argue your case. This is essential reading for forward-thinking facility managers and corporate property managers, as well as an informative text for masters courses in FM. The editors have compiled a wide body of FM knowledge and the experience of leading academics and practitioners IFMA News, October 2001
  benefits of facility management: Benchmarking Robert C. Camp, 2024-11-01 Written by Dr. Robert Camp, universally regarded as the founding father of the benchmark process, this bestseller is quite simply the definitive reference on the topic. Camp guides readers through the historic ten-step benchmarking process that he developed while at Xerox. This process is credited with reviving that company when it was floundering in 1979. Camp presents other examples of the process, including its dramatic application to L.L. Bean. He uses these examples to show managers how to relate benchmarking to their own circumstances and then provides them with expert strategy and tips so that they can efficiently and easily launch their own quest for best performance.
  benefits of facility management: Facilities @ Management Edmond P. Rondeau, Michaela Hellerforth, 2024-01-31 Facilities @ Management Reference work describing the evolution of Facilities Management from a global perspective as experienced by the leaders in the field With valuable insights from over fifty diverse contributors from all around the world, Facilities @ Management: Concept, Realization, Vision - A Global Perspective describes the evolution of the Facilities Management (FM) internationally, discussing the past, present, and future of a profession that has grown significantly over the last forty years. The contributors are made up of industry professionals, many of whom are the founders of the profession, and members from academia teaching future FM leaders. This edited work is a Facilities Management anthology, with a focus on reviewing the origin of the industry through best practices and lessons learned from some of the sharpest minds in the field. Facilities @ Management: Concept, Realization, Vision - A Global Perspective includes information on: Handling legal compliance, strategic policies, and overall best practices to ensure a successful career in the field Understanding practical guidance for the role of Facilities Management in the world’s biggest challenges, including sustainability and climate change Building systems and equipment through strong technical knowledge, project management, and communication and interpersonal skills Managing a diverse range of stakeholders and contractors and adapting to changing technologies, regulatory requirements, and socio-political and ecological challenges With unique firsthand insight, including case studies, from thought leaders in FM from 16 countries around the world, this book is ideal for practicing FM professionals as well as students and researchers involved in the field.
  benefits of facility management: Facilities Management Peter Barrett, Edward Finch, 2013-10-02 Facilities management continues to expand and develop in terms of the volume and diversity of commercial activity, with a significant influence upon organisational success and goal achievement. The two previous editions of Facilities Management have become established as key sources for all facilities management courses and forward thinking facilities managers, providing a strong blend of research-informed opportunities and practical, balanced advice for strategically orientated practitioners. This third edition builds on those foundations, focussing on the driving idea that excellent facilities management demands a responsive and dynamic approach to the positive impacts facilities can have on users operating within a world in flux. Within this overarching theme the book considers numerous contemporary issues facing facilities managers, within a framework that covers organisation, technology and process.
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