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| demand management in healthcare: Healthcare Outcomes Management Dale J. Block, 2006 Health Sciences & Professions |
| demand management in healthcare: Operations Management in Healthcare, Second Edition Corinne M. Karuppan, PhD, CPIM, Nancy E. Dunlap, MD, PhD, MBA, Michael R. Waldrum, MD, MSc, MBA, 2021-12-07 This thoroughly revised and updated second edition of Operations Management in Healthcare: Strategy and Practice describes how healthcare organizations can cultivate a competitive lead by developing superior operations using a strategic perspective. In clearly demonstrating the how-tos of effectively managing a healthcare organization, this new edition also addresses the why of providing quality and value-based care. Comprehensive and practice-oriented, chapters illustrate how to excel in the four competitive priorities - quality, cost, delivery, and flexibility - in order to build a cumulative model of healthcare operations in which all concepts and tools fit together. This textbook encourages a hands-on approach and integrates mind maps to connect concepts, icons for quick reference, dashboards for measurement and tracking of progress, and newly updated end-of-chapter problems and assignments to reinforce creative and critical thinking. Written with the diverse learning needs in mind for programs in health administration, public health, business administration, public administration, and nursing, the textbook equips students with essential high-level problem-solving and process improvement skills. The book reveals concepts and tools through a series of short vignettes of a fictitious healthcare organization as it embarks on its journey to becoming a highly reliable organization. This second edition also includes a strong emphasis on the patient's perspective as well as expanded and added coverage of Lean Six Sigma, value-based payment models, vertical integration, mergers and acquisitions, artificial intelligence, population health, and more to reflect evolving innovations in the healthcare environment across the United States. Complete with a full and updated suite of Instructor Resources, including Instructor’s Manual, PowerPoints, and test bank in addition to data sets, tutorial videos, and Excel templates for students. Key Features: Demonstrates the how-tos of effectively managing a healthcare organization Sharpens problem-solving and process improvement skills through use of an extensive toolkit developed throughout the text Prepares students for Lean Six Sigma certification with expanded coverage of concepts, tools, and analytics Highlights new trends in healthcare management with coverage of value-based payments, mergers and acquisitions, population health, telehealth, and more Intertwines concepts with vivid vignettes to describe human dynamics, organizational challenges, and applications of tools Employs boxed features and YouTube videos to address frequently asked questions and real-world instances of operations in practice |
| demand management in healthcare: The Managed Health Care Handbook Peter Reid Kongstvedt, 2001 This thoroughly revised and updated book provides a strategic and operational resource for use in planning and decision-making. The Handbook enables readers to fine-tune operation strategies by providing updates on critical managed care issues, insights to the complex managed care environment, and methods to gain and maintain cost-efficient, high quality health services. With 30 new chapters, it includes advice from managers in the field on how to succeed in every aspect of managed care including: quality management, claims and benefits administration, and managing patient demand. The Handbook is considered to be the standard resource for the managed care industry. |
| demand management in healthcare: Health Care Operations Management James R. Langabeer, 2008-05-02 Hospitals are large and complex organizations, yet they function largely without sophistication and technology inherent in other large businesses. In a time when well over half of all hospitals report negative operating margins, driving down costs through logistics and the supply chain is one of the most important yet overlooked areas for cost improvements. Hospitals and other healthcare systems spend more time and money on their supply chain than on physicians and doctors salaries combined. This is one of the first books to focus on the core business support services typically called “logistics” in healthcare. These include: Hospital materials management and the clinical supply chain Laundry and linen management eCommerce and technology in hospital logistics Accounting for medical supplies and inventories Inventory management Healthcare vendor collaboration Demand and supply planning This is an ideal text for healthcare administrators and functional business managers responsible for purchasing, receiving, supplier management, business planning, accounting, and hospital administration as well as for students of hospital business services. |
| demand management in healthcare: Managing Health Care Demand Robin E. Scott MacStravic, Gary Montrose, 1998 This practical resource explores demand management and the impact that informational technology and patient empowerment has for providers wh o are restructuring to meet new market pressures. A systematic method for implementation of demand management strategies is included. |
| demand management in healthcare: eBusiness in Healthcare Ursula Hübner, Marc A. Elmhorst, 2007-10-23 Here is a book that aggregates five years of experience of three successive R and D projects (ELCH, GetTogether, GROPIS) covering technical and organizational issues of eProcurement. The projects, which were funded partly by the government and partly by industry and hospitals, looked at the characteristics of procurement processes and at standard technologies. Two of the projects included case studies (ELCH, GROPIS), the third project focused on the development of standard business objects for eProcurement in healthcare (GetTogether). Together they form a rich source of information worth communicating to a large audience of experts and newcomers alike. |
| demand management in healthcare: Healthcare Service Management Li Tao, Jiming Liu, 2019-05-08 Healthcare service systems are of profound importance in promoting the public health and wellness of people. This book introduces a data-driven complex systems modeling approach (D2CSM) to systematically understand and improve the essence of healthcare service systems. In particular, this data-driven approach provides new perspectives on health service performance by unveiling the causes for service disparity, such as spatio-temporal variations in wait times across different hospitals. The approach integrates four methods -- Structural Equation Modeling (SEM)-based analysis; integrated projection; service management strategy design and evaluation; and behavior-based autonomy-oriented modeling -- to address respective challenges encountered in performing data analytics and modeling studies on healthcare services. The thrust and uniqueness of this approach lies in the following aspects: Ability to explore underlying complex relationships between observed or latent impact factors and service performance. Ability to predict the changes and demonstrate the corresponding dynamics of service utilization and service performance. Ability to strategically manage service resources with the adaptation of unpredictable patient arrivals. Ability to figure out the working mechanisms that account for certain spatio-temporal patterns of service utilization and performance. To show the practical effectiveness of the proposed systematic approach, this book provides a series of pilot studies within the context of cardiac care in Ontario, Canada. The exemplified studies have unveiled some novel findings, e.g., (1) service accessibility and education may relieve the pressure of population size on service utilization; (2) functionally coupled units may have a certain cross-unit wait-time relationship potentially because of a delay cascade phenomena; (3) strategically allocating time blocks in operating rooms (ORs) based on a feedback mechanism may benefit OR utilization; (4) patients’ and hospitals’ autonomous behavior, and their interactions via wait times may bear the responsible for the emergence of spatio-temporal patterns observed in the real-world cardiac care system. Furthermore, this book presents an intelligent healthcare decision support (iHDS) system, an integrated architecture for implementing the data-driven complex systems modeling approach to developing, analyzing, investigating, supporting and advising healthcare related decisions. In summary, this book provides a data-driven systematic approach for addressing practical decision-support problems confronted in healthcare service management. This approach will provide policy makers, researchers, and practitioners with a practically useful way for examining service utilization and service performance in various ``what-if scenarios, inspiring the design of effectiveness resource-allocation strategies, and deepening the understanding of the nature of complex healthcare service systems. |
| demand management in healthcare: Managing and Evaluating Healthcare Intervention Programs Ian Duncan, FSA, FIA, FCIA, MAAA, 2014-01-20 Since its publication in 2008, Managing and Evaluating Healthcare Intervention Programs has become the premier textbook for actuaries and other healthcare professionals interested in the financial performance of healthcare interventions. The second edition updates the prior text with discussion of new programs and outcomes such as ACOs, Bundled Payments and Medication Management, together with new chapters that include Opportunity Analysis, Clinical Foundations, Measurement of Clinical Quality, and use of Propensity Matching. |
| demand management in healthcare: Operations Management in Healthcare Corinne M. Karuppan, PhD, CPIM, Michael R. Waldrum, MD, MSc, MBA, Nancy E. Dunlap, MD, PhD, MBA, 2016-06-14 Describes how to build a competitive edge by developing superior operations This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations – and demonstrates how to achieve them. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality, cost, delivery, and flexibility. The competitive priorities are interrelated, with excellent quality laying the foundation for performance in the other competitive priorities, and with targeted improvement initiatives having synergistic effects. The text stresses the benefits of aligning the entire operations system within the parameters of a business strategy. It equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together logically. With a hands-on approach, the book clearly demonstrates the “how-tos” of effectively managing a healthcare organization. It describes how to negotiate the different perspectives of clinicians and administrators by offering a common platform for building competitive advantage. To bring the cultural context of a healthcare organization to life, the book engages students with a series of short vignettes of a fictitious healthcare organization as it strives to achieve the status of a highly reliable organization. Integrated throughout are a variety of tools and quantitative techniques with step-by-step instructions to assist in problem solving and process improvements. Also included are mind maps linking competitive priorities and concepts, quick-reference icons, dashboards displaying measurement and process tracking, and boxed features. Several project ideas, team assignments, and creative thinking exercises are proposed. A comprehensive Instructor Packet and online tutorials further enhance the book’s outstanding value. Key Features: Includes mind maps to connect competitive priorities, concepts, and tools Provides an extensive tool kit for problem solving and process improvements Presents icons throughout the text to emphasize competitive priorities and tool coverage Emphasizes measurement with dashboards and includes data files for statistical process control, queuing, and simulation Demonstrates human dynamics and organizational challenges through realistic vignettes Presents boxed features of frequently asked questions an real-world implementations of concepts Provides comprehensive Instructor Packet and online tutorials |
| demand management in healthcare: The Coming Healthcare Revolution David W. Johnson, Paul Kusserow, 2024-11-05 Expert review of how the antiquated United States healthcare system is transforming The Coming Healthcare Revolution: The 10 Forces that Will Cure America's Health Crisis identifies and describes five top-down macro forces and five bottom-up market forces that have sufficient strength to transform the U.S. healthcare industry from the outside-in. The powerful macro forces are demographic determinants, funding fatigue, chronic pandemics, technological imperatives, and pro-consumer/market reforms. The equally powerful market forces are whole health, care redesign, care migration, aggregators' advantage, and empowered caregivers. Written by David Johnson and Paul Kusserow, professional healthcare advisors operating at the intersection of healthcare economics, policy, strategy, and capital formation, this book provides expert insight on how the U.S. healthcare system is becoming cheaper, better, more balanced between prevention and treatment, easier to access, and more empowering for both frontline caregivers and consumers. In this book, readers will learn about: Factors leading to rising healthcare costs, including an aging population, perverse economic incentives, armies of middlemen, and expensive breakthrough therapies U.S. healthcare in comparison to other high-income countries—twice as expensive per-capita, and inferior in terms of health status metrics Similarities between the U.S. automobile industry crisis in the 1980s and today's adapt-or-die situation for healthcare providers and suppliers How the healthcare industry is reorganizing to decentralize delivery of whole-person health in ways that will improve health outcomes and overall societal health The Coming Healthcare Revolution is a must-read for professionals and organizations seeking to understand and react to the paradigm-shifting forces revolutionizing the healthcare ecosystem. |
| demand management in healthcare: Next Generation Demand Management Charles W. Chase, 2016-08-01 A practical framework for revenue-boosting supply chain management Next Generation Demand Management is a guidebook to next generation Demand Management, with an implementation framework that improves revenue forecasts and enhances profitability. This proven approach is structured around the four key catalysts of an efficient planning strategy: people, processes, analytics, and technology. The discussion covers the changes in behavior, skills, and integrated processes that are required for proper implementation, as well as the descriptive and predictive analytics tools and skills that make the process sustainable. Corporate culture changes require a shift in leadership focus, and this guide describes the necessary champion with the authority to drive adoption and stress accountability while focusing on customer excellence. Real world examples with actual data illustrate important concepts alongside case studies highlighting best-in-class as well as startup approaches. Reliable forecasts are the primary product of demand planning, a multi-step operational supply chain management process that is increasingly seen as a survival tactic in the changing marketplace. This book provides a practical framework for efficient implementation, and complete guidance toward the supplementary changes required to reap the full benefit. Learn the key principles of demand driven planning Implement new behaviors, skills, and processes Adopt scalable technology and analytics capabilities Align inventory with demand, and increase channel profitability Whether your company is a large multinational or an early startup, your revenue predictions are only as strong as your supply chain management system. Implementing a proven, more structured process can be the catalyst your company needs to overcome that one lingering obstacle between forecast and goal. Next Generation Demand Management gives you the framework for building the foundation of your growth. |
| demand management in healthcare: Core Curriculum for Medical Quality Management American College of Medical Quality, 2005 Core Curriculum for Medical Quality Management addresses the needs of physicians, medical students, and other health care professionals for current information about medical quality management, principles, methods, programs, systems, and experiences. This book presents a true state-of-the-nation assessment of medical quality management and highlights the need for training of physicians who will lead the medical quality movement in the 21st century. Each contributing author is a recognized leader in medical quality management. The reader should find this to be a highly readable basic text to acquire a sound initial working knowledge of medical quality management. |
| demand management in healthcare: Strategies and Technologies for Healthcare Information Marion J. Ball, Judith V. Douglas, David E. Garets, 2012-12-06 Changes in health care are at a breakneck pace. Regardless of the many changes we have collectively experienced, delivering health care has been, is, and will continue to be an enormously information-intensive process. Whether caring for a patient or a population, whether managing a clinic or a continuum, we are in a knowledge exchange business. A major task for our industry, and the task for chief information officers (CIOs), is to find and apply improved strategies and technologies for managing healthcare information. In a fiercely competitive healthcare marketplace, the pressures to suc ceed in this undertaking-and the rewards associated with success-are enormous. While the task is still daunting, we can all be encouraged by progress being made in information management. There are documented successes throughout health care, and there is growing recognition by healthcare chief executive officers and boards that information strategies, and their deployment, are essential to organizational efficiency, quite pos sibly organizational survival. |
| demand management in healthcare: Healthcare Financial Management , 1997 Some issues accompanied by supplements. |
| demand management in healthcare: Strategic Management of the Health Care Supply Chain Eugene S. Schneller, James Eckler, Yousef Abdulsalam, Karen Conway, 2023-08-15 A systems approach to understanding the needs of today’s healthcare supply chain Strategic Management of the Healthcare Supply Chain offers a big-picture overview and a proven strategic framework for supply chain management in healthcare. It also addresses concrete strategies for risk management, partnerships, logistics, performance assessment, information technology, and beyond. Readers will gain a comprehensive understanding of the issues facing the healthcare supply chain and the opportunities that present themselves as we look toward the future. Written by a team of authors with both research expertise and practical experience in healthcare supply chain, this broad and impactful book teases out the complexities within the supply chain field and the healthcare ecosystem. The healthcare industry is evolving rapidly, and the role of the supply chain is shifting in response. Institutions and practitioners are collaborating more closely than ever with supply chain leaders. This shift introduces new opportunities and challenges at the level of healthcare delivery. Additionally, the role of supply chain in safeguarding the social determinants of health—food, transportation, critical health-related products—is rapidly expanding, especially in historically underserved populations. This revised edition takes a holistic approach to the needs of people and organizations, yielding strategies that will improve both economic and health outcomes. Gain the understanding you need to work toward building a mature supply chain organization Develop perspective on how the needs of the healthcare supply chain are shifting in the modern era Holistically assess supply chain performance and improve clinical, financial, and operational outcomes Identify opportunities to generate value, improve alliances, and cut costs This book will be of interest to graduate students in the health sector and supply chain programs, as well as working clinicians, health sector managers, and supply chain leaders. Policymakers looking to create a more resilient healthcare supply chain in the wake of COVID-19 will also find valuable insight inside. |
| demand management in healthcare: Advancing Federal Sector Health Care Peter Ramsaroop, Marion J. Ball, David Beaulieu, Judith V. Douglas, 2013-11-11 This book focuses on todays attempts to reshape the federal healthcare system. The major strength of the text lies in its use of examples that show how process redesign and the integration of enabling technologies lead to performance improvement and cost reduction. The contributors draw upon their knowledge and experience of the federal healthcare industry. Rather than intending to provide readers with the correct answers the authors map out the various new approaches. |
| demand management in healthcare: Handbook of Healthcare System Scheduling Randolph Hall, 2011-11-25 This edited volume captures and communicates the best thinking on how to improve healthcare by improving the delivery of services -- providing care when and where it is needed most -- through application of state-of-the-art scheduling systems. Over 12 chapters, the authors cover aspects of setting appointments, allocating healthcare resources, and planning to ensure that capacity matches needs for care. A central theme of the book is increasing healthcare efficiency so that both the cost of care is reduced and more patients have access to care. This can be accomplished through reduction of idle time, lessening the time needed to provide services and matching resources to the needs where they can have the greatest possible impact on health. Within their chapters, authors address: (1) Use of scheduling to improve healthcare efficiency. (2) Objectives, constraints and mathematical formulations. (3) Key methods and techniques for creating schedules. (4) Recent developments that improve the available problem solving methods. (5) Actual applications, demonstrating how the methods can be used. (6) Future directions in which the field of research is heading. Collectively, the chapters provide a comprehensive state-of-the-art review of models and methods for scheduling the delivery of patient care for all parts of the healthcare system. Chapter topics include setting appointments for ambulatory care and outpatient procedures, surgical scheduling, nurse scheduling, bed management and allocation, medical supply logistics and routing and scheduling for home healthcare. |
| demand management in healthcare: Innovations in Health Sciences Nelya Lukpanovna Shapekova, Afsun Ezel Esatoğlu, Bilal Ak, 2020-07-24 This book provides essential information on a wide range of important issues in health sciences relating to child development, nutrition and dietetics, nursing, midwifery, and general health services. It also examines some issues and concerns in health management, including organizational trust in health care; artificial intelligence in healthcare, community-based rehabilitation in cerebral palsy; and digital marketing in the health sector. Contributions in each chapter are prepared by experts in the respective fields, and mirror advances in the respective field. This book sets out a number of important future tasks within the field, and supplies extensive bibliographies at the end of each chapter, as well as tables and figures that illustrate the research findings. All these make this book highly useful and a ‘must-read’ for students, researchers, and professionals in health sciences. |
| demand management in healthcare: Patient Flow Randolph Hall, 2013-12-11 This book is dedicated to improving healthcare through reducing delays experienced by patients. With an interdisciplinary approach, this new edition, divided into five sections, begins by examining healthcare as an integrated system. Chapter 1 provides a hierarchical model of healthcare, rising from departments, to centers, regions and the “macro system.” A new chapter demonstrates how to use simulation to assess the interaction of system components to achieve performance goals, and Chapter 3 provides hands-on methods for developing process models to identify and remove bottlenecks, and for developing facility plans. Section 2 addresses crowding and the consequences of delay. Two new chapters (4 and 5) focus on delays in emergency departments, and Chapter 6 then examines medical outcomes that result from waits for surgeries. Section 3 concentrates on management of demand. Chapter 7 presents breakthrough strategies that use real-time monitoring systems for continuous improvement. Chapter 8 looks at the patient appointment system, particularly through the approach of advanced access. Chapter 9 concentrates on managing waiting lists for surgeries, and Chapter 10 examines triage outside of emergency departments, with a focus on allied health programs Section 4 offers analytical tools and models to support analysis of patient flows. Chapter 11 offers techniques for scheduling staff to match patterns in patient demand. Chapter 12 surveys the literature on simulation modeling, which is widely used for both healthcare design and process improvement. Chapter 13 is new and demonstrates the use of process mapping to represent a complex regional trauma system. Chapter 14 provides methods for forecasting demand for healthcare on a region-wide basis. Chapter 15 presents queueing theory as a method for modeling waits in healthcare, and Chapter 16 focuses on rapid delivery of medication in the event of a catastrophic event. Section 5 focuses on achieving change. Chapter 17 provides a diagnostic for assessing the state of a hospital and using the state assessment to select improvement strategies. Chapter 18 demonstrates the importance of optimizing care as patients transition from one care setting to the next. Chapter 19 is new and shows how to implement programs that improve patient satisfaction while also improving flow. Chapter 20 illustrates how to evaluate the overall portfolio of patient diagnostic groups to guide system changes, and Chapter 21 provides project management tools to guide the execution of patient flow projects. |
| demand management in healthcare: Evidence Based Management in Health Care Duncan Boldy, Jeffrey Braithwaite, Ian Forbes, 2002 Evidence based management in health care: the role of decision support systems (Australian studies in health service administration, no 92) |
| demand management in healthcare: E-healthcare Douglas E. Goldstein, 2000 Leadership/Management/Administration |
| demand management in healthcare: Healthcare Ethics and Training: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2017-03-28 The application of proper ethical systems and education programs is a vital concern in the medical industry. When healthcare professionals are held to the highest moral and training standards, patient care is improved. Healthcare Ethics and Training: Concepts, Methodologies, Tools, and Applications is a comprehensive source of academic research material on methods and techniques for implementing ethical standards and effective education initiatives in clinical settings. Highlighting pivotal perspectives on topics such as e-health, organizational behavior, and patient rights, this multi-volume work is ideally designed for practitioners, upper-level students, professionals, researchers, and academics interested in the latest developments within the healthcare industry. |
| demand management in healthcare: Handbook of Healthcare Analytics Tinglong Dai, Sridhar Tayur, 2018-07-30 How can analytics scholars and healthcare professionals access the most exciting and important healthcare topics and tools for the 21st century? Editors Tinglong Dai and Sridhar Tayur, aided by a team of internationally acclaimed experts, have curated this timely volume to help newcomers and seasoned researchers alike to rapidly comprehend a diverse set of thrusts and tools in this rapidly growing cross-disciplinary field. The Handbook covers a wide range of macro-, meso- and micro-level thrusts—such as market design, competing interests, global health, personalized medicine, residential care and concierge medicine, among others—and structures what has been a highly fragmented research area into a coherent scientific discipline. The handbook also provides an easy-to-comprehend introduction to five essential research tools—Markov decision process, game theory and information economics, queueing games, econometric methods, and data science—by illustrating their uses and applicability on examples from diverse healthcare settings, thus connecting tools with thrusts. The primary audience of the Handbook includes analytics scholars interested in healthcare and healthcare practitioners interested in analytics. This Handbook: Instills analytics scholars with a way of thinking that incorporates behavioral, incentive, and policy considerations in various healthcare settings. This change in perspective—a shift in gaze away from narrow, local and one-off operational improvement efforts that do not replicate, scale or remain sustainable—can lead to new knowledge and innovative solutions that healthcare has been seeking so desperately. Facilitates collaboration between healthcare experts and analytics scholar to frame and tackle their pressing concerns through appropriate modern mathematical tools designed for this very purpose. The handbook is designed to be accessible to the independent reader, and it may be used in a variety of settings, from a short lecture series on specific topics to a semester-long course. |
| demand management in healthcare: Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering Management Association, Information Resources, 2021-05-28 Decision support systems (DSS) are widely touted for their effectiveness in aiding decision making, particularly across a wide and diverse range of industries including healthcare, business, and engineering applications. The concepts, principles, and theories of enhanced decision making are essential points of research as well as the exact methods, tools, and technologies being implemented in these industries. From both a standpoint of DSS interfaces, namely the design and development of these technologies, along with the implementations, including experiences and utilization of these tools, one can get a better sense of how exactly DSS has changed the face of decision making and management in multi-industry applications. Furthermore, the evaluation of the impact of these technologies is essential in moving forward in the future. The Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering explores how decision support systems have been developed and implemented across diverse industries through perspectives on the technology, the utilizations of these tools, and from a decision management standpoint. The chapters will cover not only the interfaces, implementations, and functionality of these tools, but also the overall impacts they have had on the specific industries mentioned. This book also evaluates the effectiveness along with benefits and challenges of using DSS as well as the outlook for the future. This book is ideal for decision makers, IT consultants and specialists, software developers, design professionals, academicians, policymakers, researchers, professionals, and students interested in how DSS is being used in different industries. |
| demand management in healthcare: Industrial Engineering and Operations Management Antônio Márcio Tavares Thomé, Rafael Garcia Barbastefano, Luiz Felipe Scavarda, João Carlos Gonçalves dos Reis, Marlene Paula Castro Amorim, 2020-10-29 This volume gathers selected peer-reviewed papers presented at the XXVI International Joint Conference on Industrial Engineering and Operations Management (IJCIEOM), held on July 8-11, 2020 in Rio de Janeiro, Brazil. The respective chapters address a range of timely topics in industrial engineering, including operations and process management, global operations, managerial economics, data science and stochastic optimization, logistics and supply chain management, quality management, product development, strategy and organizational engineering, knowledge and information management, work and human factors, sustainability, production engineering education, healthcare operations management, disaster management, and more. These topics broadly involve fields like operations, manufacturing, industrial and production engineering, and management. Given its scope, the book offers a valuable resource for those engaged in optimization research, operations research, and practitioners alike. |
| demand management in healthcare: Operations Research and Health Care Margaret L. Brandeau, Francois Sainfort, William P. Pierskalla, 2006-04-04 In both rich and poor nations, public resources for health care are inadequate to meet demand. Policy makers and health care providers must determine how to provide the most effective health care to citizens using the limited resources that are available. This chapter describes current and future challenges in the delivery of health care, and outlines the role that operations research (OR) models can play in helping to solve those problems. The chapter concludes with an overview of this book – its intended audience, the areas covered, and a description of the subsequent chapters. KEY WORDS Health care delivery, Health care planning HEALTH CARE DELIVERY: PROBLEMS AND CHALLENGES 3 1.1 WORLDWIDE HEALTH: THE PAST 50 YEARS Human health has improved significantly in the last 50 years. In 1950, global life expectancy was 46 years [1]. That figure rose to 61 years by 1980 and to 67 years by 1998 [2]. Much of these gains occurred in low- and middle-income countries, and were due in large part to improved nutrition and sanitation, medical innovations, and improvements in public health infrastructure. |
| demand management in healthcare: Health Care Management Montague Brown, 1992 This volume offers the insights of management experts on options such as diversification, mergers and acquisitions, vertical integration, wh at total quality management is all about, and how it fits into the org anizational structure. Health care managers will find proven methods f or planning for future growth and fostering good relationships with cu stomers, government agencies, and suppliers. |
| demand management in healthcare: Risk Management Handbook for Health Care Organizations, 3 Volume Set , 2011-01-06 Continuing its superiority in the health care risk management field, this sixth edition of The Risk Management Handbook for Health Care Organizations is written by the key practitioners and consultant in the field. It contains more practical chapters and health care examples and additional material on methods and techniques of risk reduction and management. It also revises the structure of the previous edition, and focuses on operational and organizational structure rather than risk areas and functions. The three volumes are written using a practical and user-friendly approach. |
| demand management in healthcare: International Healthcare Professionals' Handbook: A Success Guide to Working in the UK for Nurses, Midwives and Allied Health Professionals - E-Book Annesha Archyangelio, 2024-07-30 The International Healthcare Professionals' Handbook is a compendium of advice, information and support for new international recruits embarking on careers in the UK – from those who have succeeded before. Written by Annesha Archyangelio, a Jamaican-born nurse who has worked for many years in the NHS, the book will help you navigate UK healthcare systems and processes with ease. It's packed full of handy guidance, covering everything from terminology to cultural competency and how to adapt to new ways of working. This invaluable book will not only help you settle into your role in the UK but provides strategies for thriving in your career into the future. - Offers support all the way, from the international recruitment process through to successful completion of exams and beyond - Focuses on staff development and progression in the workplace - Presents a guide to the structure of the NHS and other health and social care services - Gives overviews of the NMC, RCN and other key bodies - Covers communication challenges and cultural competency - Includes measurements, abbreviations and a dictionary of key terms and colloquialisms indispensable for international recruits |
| demand management in healthcare: The Yale Management Guide for Physicians Stephen Rimar, 2002-03-14 A real-world education for the twenty-first-century physician Being a good doctor is no longer enough. The twenty-first-century physician who wants to deliver quality medical care to patients and operate a successful practice must develop expertise in a variety of business and management skills. The Yale Management Guide for Physicians identifies these critical skills and provides both the theoretical understanding and the practical training physicians need to become competent, confident managers as well as accomplished healers. From healthcare policy and health economics to healthcare marketing and negotiating, this comprehensive guide addresses all of the major issues affecting the delivery of healthcare services in the twenty-first century. This remarkably effective manual helps doctors acquire the skills they need to expand their practices; develop, articulate, and advocate ideas; discuss and manage financial issues; manage the decision-making process; and assume a leadership role in the healthcare industry. Meticulously cross-referenced and organized, The Yale Management Guide for Physicians is destined to become the most important nonmedical volume in any physician's library, providing easy access to management principles and practical solutions to management problems faced by physicians every day. |
| demand management in healthcare: Managed Behavioral Healthcare Michael A. Freeman, 1994 |
| demand management in healthcare: Nurse-Healthcare Quality Specialty Review and Study Guide Keegan Conner, 2015-09-25 Includes: Multiple choice fact, scenario and case-based questions Correct answers and explanations to help you quickly master specialty content All questions have keywords linked to additional online references The mission of StatPearls Publishing is to help you evaluate and improve your knowledge base. We do this by providing high quality, peer-reviewed, educationally sound questions written by leading educators. StatPearls Publishing |
| demand management in healthcare: Supply Chain Transformation Amiya K. Chakravarty, 2014-07-08 Today, supply chain transformation for creating customer value continues to be a priority for many companies, as it enables them to gain a competitive advantage. While value creation is shaped by external drivers such as market volatility, technology, product and service offering and disruption, it can be stymied by the internal stresses arising from the need to minimize costs, limitations in process redesign, waste minimization and the unavailability of knowledge capital. Therefore, for companies to survive and prosper, the relevant questions to ask would be how to identify the external/internal forces driving changes and how to map the business drivers to the attributes of transformation. While the contemporary supply chain is well-structured, the evolving economic system is causing disruptions to this structure. The emergence of novel business paradigms – non applicability of the traditional laws of supply and demand, dominance of negative externality effects and anomalies of high growth rate coexisting with high supply side uncertainty – must be recognized in transforming supply chains. For example, healthcare delivery and humanitarian relief do not follow known supply/demand relationships; the negative externality effects are increasing sustainability concerns; and emerging economies, with dysfunctional business infrastructure, must manage high growth rates. This book delves into the transformation issues in supply chains and extends the concepts to incorporate emerging issues. It does so through ten chapters, divided into three sections. The first section establishes the framework for transformation, while the second focuses on the transformation of current chains in terms of products, processes, supply base, procurement, logistics and fulfillment. Section three is devoted to capturing the key issues in transforming supply chains for emerging economies, humanitarian relief, sustainability and healthcare delivery. This work will be of interest to both academics and industrial practitioners and will be of great value to graduate students in business and engineering. It raises many questions, some provocative and provides many leads for in-depth research. Several approaches are suggested for new problems along with a discussion of case studies and examples from different industries. |
| demand management in healthcare: Demand Forecasting and Order Planning in Supply Chains and Humanitarian Logistics Taghipour, Atour, 2020-09-18 In a decentralized supply chain, most of the supply chain agents may not share information due to confidentiality policies, quality of information, or different system incompatibilities. Every actor holds its own set of information and attempts to maximize its objective (minimizing costs/minimizing inventory holdings) based on the available settings. Therefore, the agents control their own activities with the objective of improving their own competitiveness, which leads them to make decisions that maximize their local performance by ignoring the other agents or even the final consumer. These decisions are myopic because they do not consider the performance of all the partners to satisfy the consumer. Demand Forecasting and Order Planning in Supply Chains and Humanitarian Logistics is a collection of innovative research that focuses on demand anticipation, forecasting, and order planning as well as humanitarian logistics to propose original solutions for existing problems. While highlighting topics including artificial intelligence, information sharing, and operations management, this book is ideally designed for supply chain managers, logistics personnel, business executives, management experts, operation industry professionals, academicians, researchers, and students who want to improve their understanding of supply chain coordination in order to be competitive in the new era of globalization. |
| demand management in healthcare: Handbook of Research on Cyber Approaches to Public Administration and Social Policy Özsungur, Fahri, 2022-06-10 During the COVID-19 era, the functions of social policy and public administration have undergone a meaningful change, especially with the advancement of digital elements and online and virtual functions. Cyber developments, cyber threats, and the effects of cyberwar on the public administrations of countries have become critical research subjects, and it is important to have resources that can introduce and guide users through the current best practices, laboratory methods, policies, protocols, and more within cyber public administration and social policy. The Handbook of Research on Cyber Approaches to Public Administration and Social Policy focuses on the post-pandemic changes in the functions of social policy and public administration. It also examines the implications of the cyber cosmos on public and social policies and practices from a broad perspective. Covering topics such as intersectional racism, cloud computing applications, and public policies, this major reference work is an essential resource for scientists, laboratory technicians, professionals, technologists, computer scientists, policymakers, students, educators, researchers, and academicians. |
| demand management in healthcare: Risk Management Handbook for Health Care Organizations American Society for Healthcare Risk Management (ASHRM), 2009-03-27 Risk Management Handbook for Health Care Organizations, Student Edition This comprehensive textbook provides a complete introduction to risk management in health care. Risk Management Handbook, Student Edition, covers general risk management techniques; standards of health care risk management administration; federal, state and local laws; and methods for integrating patient safety and enterprise risk management into a comprehensive risk management program. The Student Edition is applicable to all health care settings including acute care hospital to hospice, and long term care. Written for students and those new to the topic, each chapter highlights key points and learning objectives, lists key terms, and offers questions for discussion. An instructor's supplement with cases and other material is also available. American Society for Healthcare Risk Management (ASHRM) is a personal membership group of the American Hospital Association with more than 5,000 members representing health care, insurance, law, and other related professions. ASHRM promotes effective and innovative risk management strategies and professional leadership through education, recognition, advocacy, publications, networking, and interactions with leading health care organizations and government agencies. ASHRM initiatives focus on developing and implementing safe and effective patient care practices, preserving financial resources, and maintaining safe working environments. |
| demand management in healthcare: Healthcare Management Alan Gillies, 2024-12-10 Healthcare Management takes a look at international perspectives in healthcare management and the way regional priorities, national income, and social factors are crucial to effective healthcare services. Readers are provided the skills to address issues and solve problems as a healthcare manager by understanding and appreciating the complex interrelationships of global health provision. The book compares and contrasts different healthcare systems, examining the role of policymaking, health financing, healthcare beyond hospitals, leadership, risk management, and quality. A range of international case studies provide the opportunity to see how different theories work in practice. This comprehensive book is suitable for students and professionals undertaking healthcare management courses. |
| demand management in healthcare: Health Care Needs Assessment Dr. Andrew Stevens, James Raftery, Jonathan Mant, Sue Simpson, 2004 Providing vital updates, this two volume set describes the central role and aim of health care needs assessment in the NHS health care reforms, and explains the 'epidemiological approach' to needs assessment, and the effectiveness and availability of services. |
| demand management in healthcare: Health Care Administration Lawrence Wolper, 2011 Health Care Administration: Managing Organized Delivery Systems, Fifth Edition provides graduate and pre-professional students with a comprehensive, detailed overview of the numerous facets of the modern healthcare system, focusing on functions and operations at both the corporate and hospital level. The Fifth Edition of this authoritative text comprises several new subjects, including new chapters on patient safety and ambulatory care center design and planning. Other updated topics include healthcare information systems, management of nursing systems, labor and employment law, and financial management, as well discussions on current healthcare policy in the United States. Health Care Administration: Managing Organized Delivery Systems, Fifth Edition continues to be one of the most effective teaching texts in the field, addressing operational, technical and organizational matters along with the day-to-day responsibilities of hospital administrators. Broad in scope, this essential text has now evolved to offer the most up-to-date, comprehensive treatment of the organizational functions of today's complex and ever-changing healthcare delivery system. |
| demand management in healthcare: Intelligence, Sustainability, and Strategic Issues in Management M. Afzalur Rahim, 2017-07-05 Social intelligence is defined as the ability to be aware of relevant social situational contexts; to deal with the contexts or challenges effectively; to understand others' concerns, feelings, and emotional states; and to interact appropriately in social situations and build and maintain positive relationships with others. Intelligence, Sustainability, and Strategic Issues in Management analytically discusses this concept within administrative and entrepreneurial managerial business environments.The volume opens with a study of academic department chairs' social intelligence and faculty members' satisfaction with annual evaluation of teaching and research at a US university. The seven other articles cover a range of topics, including a neurocognitive model of entrepreneurial opportunity, ownership dilution, sustainability in inventory management, the role of status in imitative behaviour, the negative impacts of embeddedness, product quality failures in international sourcing, and employers' use of social media in employment decisions.In addition to the articles, the volume also features a case study, From Social Entrepreneur to Social Enterprise, a research note, Reducing Job Burnout through Effective Conflict Management Strategy, five book reviews, and a list of books received. |
Demand Escalation Framework for the Management of …
Hospitals are required to manage patient flows and demand to optimise their capacity to care for both planned and unplanned presentations and admissions. An effective strategy to manage …
Using Real-Time Demand Capacity Management to Improve …
capacity to demand could assist hospitals in improving patient flow. The structured approach described in this article is referred to as real-time demand capacity management (RTDC), as …
Demand Management and Escalation Plan - Ministry of Health
The Demand Management and Escalation Plan strengthens the organisation’s capacity to predict, prepare and effectively manage flow, maintaining performance during peak variations in …
Demand Planning Roadmap
• Education to help healthcare organizations improve demand planning and supply chain operations • Backorder management protocols and tools, including allocation practices • Crisis …
Managing Demand in the Health and Care System through …
There is a significant need for the NHS to manage the demand that flows into hospitals by ensuring that only the most appropriate cases are referred for face to face consultation. …
NSW Ministry of Health emand scalation ramework
The Demand Escalation Framework aims to avoid or minimise the impact of demand or capacity mismatches in patient flow, contributing to maintaining business continuity and health system …
MANAGING HEALTHCARE PRODUCT DEMAND EFFECTIVELY …
Managing the demand for healthcare products is a complex problem requiring in-depth knowledge of epidemiological trends, supply chain dynamics, and regulatory considerations.
Demand management: misguided solutions? - British Journal …
Many demand-management interventions focus on referral diversion or redesign of the referral pathway such as the use of referral management centres. However, interventions to reduce …
Healthcare demand and capacity planning - Philips
Philips healthcare demand and capacity planning helps healthcare organizations quantify and visualize potential upcoming care needs to become more resilient in resolving a backlog and …
EMAND ANAGEMENT - Waitematā District Health Board
Managing the provision of hospital services by manipulating demand: reducing the inflow of patients to hospital so that the demand for specialist services reaches a stable relationship …
A decision support system for demand management in …
Therefore, an effective way to make optimal use of the available healthcare equipment and to manage the demands in the healthcare supply chain is to identify and classify the individuals...
Population Health Management: Meeting the Demand for …
Feb 2, 2021 · POPULATION HEALTH MANAGEMENT: Meeting the Demand for Value-Based Care Highlights Highlights • A Demand for Value in Health Care: Increasing expectations by …
Demand Management: Enabling Patients to Use Medical Care …
Demand Management: Enabling Patients to Use Medical Care Appropriately Donald M. Vickery, MD Wendy D. Lynch, PhD A rationale is presented for considering demand management as …
Forecasting Drug Demand for Optimal Medical Inventory …
Forecasting drug demand accurately is crucial for managing healthcare systems. It makes it possible for healthcare providers and organisations to maximise their inventory, lessen …
Demand and Capacity Management - NHS England
1. Balance capacity and demand 2. Focus on the whole patient journey 3. Plan ahead along all stages of a patient’s pathway 4. Pool similar work together and share staff resources 5. Keep …
Effective Demand Forecasting in Health Supply Chains: …
Findings indicate the emerging trends in global health and the consequences of inaccurate demand forecasting for health supply chains. The content analysis identifies key factors that …
Need, demand, supply in health care: working definitions, and …
Keywords: Health services needs and demand; health services accessibility 1. Introduction Effective policymaking and the efficient management of a health care system begin with a …
Advanced forecasting techniques - NHS England
4 | Estimating demand for NHS services using advanced forecasting techniques provides an overview of some of the available advanced statistical forecasting techniques, how to select …
Supply and demand strategies for lowering spending on …
today accept the need to lower the demand for hospital services and have tried a variety of approaches with varying levels of success. Some approaches focus on patients and aim to …
Demand Management Good Practice Guide - NHS England
CCGs are expected to have in place initiatives and schemes to manage demand in 2016/17 and on a sustainable basis. The following pages provide a brief overview of each of the above, …
Demand Escalation Framework for the Management of …
Hospitals are required to manage patient flows and demand to optimise their capacity to care for both planned and unplanned presentations and admissions. An effective strategy to manage …
Using Real-Time Demand Capacity Management to Improve …
capacity to demand could assist hospitals in improving patient flow. The structured approach described in this article is referred to as real-time demand capacity management (RTDC), as …
Demand Management and Escalation Plan - Ministry of Health
The Demand Management and Escalation Plan strengthens the organisation’s capacity to predict, prepare and effectively manage flow, maintaining performance during peak variations in …
Demand Planning Roadmap
• Education to help healthcare organizations improve demand planning and supply chain operations • Backorder management protocols and tools, including allocation practices • Crisis …
Managing Demand in the Health and Care System through …
There is a significant need for the NHS to manage the demand that flows into hospitals by ensuring that only the most appropriate cases are referred for face to face consultation. …
NSW Ministry of Health emand scalation ramework
The Demand Escalation Framework aims to avoid or minimise the impact of demand or capacity mismatches in patient flow, contributing to maintaining business continuity and health system …
MANAGING HEALTHCARE PRODUCT DEMAND EFFECTIVELY …
Managing the demand for healthcare products is a complex problem requiring in-depth knowledge of epidemiological trends, supply chain dynamics, and regulatory considerations.
Demand management: misguided solutions? - British Journal …
Many demand-management interventions focus on referral diversion or redesign of the referral pathway such as the use of referral management centres. However, interventions to reduce …
Healthcare demand and capacity planning - Philips
Philips healthcare demand and capacity planning helps healthcare organizations quantify and visualize potential upcoming care needs to become more resilient in resolving a backlog and …
EMAND ANAGEMENT - Waitematā District Health Board
Managing the provision of hospital services by manipulating demand: reducing the inflow of patients to hospital so that the demand for specialist services reaches a stable relationship …
A decision support system for demand management in …
Therefore, an effective way to make optimal use of the available healthcare equipment and to manage the demands in the healthcare supply chain is to identify and classify the individuals...
Population Health Management: Meeting the Demand for …
Feb 2, 2021 · POPULATION HEALTH MANAGEMENT: Meeting the Demand for Value-Based Care Highlights Highlights • A Demand for Value in Health Care: Increasing expectations by …
Demand Management: Enabling Patients to Use Medical …
Demand Management: Enabling Patients to Use Medical Care Appropriately Donald M. Vickery, MD Wendy D. Lynch, PhD A rationale is presented for considering demand management as …
Forecasting Drug Demand for Optimal Medical Inventory …
Forecasting drug demand accurately is crucial for managing healthcare systems. It makes it possible for healthcare providers and organisations to maximise their inventory, lessen …
Demand and Capacity Management - NHS England
1. Balance capacity and demand 2. Focus on the whole patient journey 3. Plan ahead along all stages of a patient’s pathway 4. Pool similar work together and share staff resources 5. Keep …
Effective Demand Forecasting in Health Supply Chains: …
Findings indicate the emerging trends in global health and the consequences of inaccurate demand forecasting for health supply chains. The content analysis identifies key factors that …
Need, demand, supply in health care: working definitions, …
Keywords: Health services needs and demand; health services accessibility 1. Introduction Effective policymaking and the efficient management of a health care system begin with a …
Advanced forecasting techniques - NHS England
4 | Estimating demand for NHS services using advanced forecasting techniques provides an overview of some of the available advanced statistical forecasting techniques, how to select …
Supply and demand strategies for lowering spending on …
today accept the need to lower the demand for hospital services and have tried a variety of approaches with varying levels of success. Some approaches focus on patients and aim to …
