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example of problem solving in workplace: What's Your Problem? Thomas Wedell-Wedellsborg, 2020-03-17 The author makes a compelling case that we often start solving a problem before thinking deeply about whether we are solving the right problem. If you want the superpower of solving better problems, read this book. -- Eric Schmidt, former CEO, Google Are you solving the right problems? Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement solutions that somehow make things worse, not better. Everywhere you look, the waste is staggering. As Peter Drucker pointed out, there's nothing more dangerous than the right answer to the wrong question. There is a way to do better. The key is reframing, a crucial, underutilized skill that you can master with the help of this book. Using real-world stories and unforgettable examples like the slow elevator problem, author Thomas Wedell-Wedellsborg offers a simple, three-step method - Frame, Reframe, Move Forward - that anyone can use to start solving the right problems. Reframing is not difficult to learn. It can be used on everyday challenges and on the biggest, trickiest problems you face. In this visually engaging, deeply researched book, you’ll learn from leaders at large companies, from entrepreneurs, consultants, nonprofit leaders, and many other breakthrough thinkers. It's time for everyone to stop barking up the wrong trees. Teach yourself and your team to reframe, and growth and success will follow. |
example of problem solving in workplace: Practical Problem-solving Skills in the Workplace Judith Combes Taylor, Rebekah Lashman, Pamela Helling, 1994 Problem-solving skills to identify and resolve work-related problems and improve job performance. With the increasing emphasis on initiative in the workplace, it`s essential to know how to recognize, define, and analyze problems and then develop workable solutions to correct them. This book provides all the skills needed to achieve this, including a problem-solving tree. Readers will learn how to: ¿ Evaluate your own problem-solving strengths and weaknesses ¿ Use problem-solving skills to identify and resolve work-related problems and improve your job performance ¿ Track the steps you need to solve work-related problems with the Problem-Solving Tree |
example of problem solving in workplace: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
example of problem solving in workplace: Stop Guessing Nat Greene, 2017-04-03 Illustrated with examples ranging from everyday issues to serious problems, this book will help you understand the behaviors that great problem-solvers use to tackle the hardest problems with skill and panache, regardless of the industry or nature of the problem. -- |
example of problem solving in workplace: Collaborative Problem Solving Alisha R. Pollastri, J. Stuart Ablon, Michael J.G. Hone, 2019-06-06 This book is the first to systematically describe the key components necessary to ensure successful implementation of Collaborative Problem Solving (CPS) across mental health settings and non-mental health settings that require behavioral management. This resource is designed by the leading experts in CPS and is focused on the clinical and implementation strategies that have proved most successful within various private and institutional agencies. The book begins by defining the approach before delving into the neurobiological components that are key to understanding this concept. Next, the book covers the best practices for implementation and evaluating outcomes, both in the long and short term. The book concludes with a summary of the concept and recommendations for additional resources, making it an excellent concise guide to this cutting edge approach. Collaborative Problem Solving is an excellent resource for psychiatrists, psychologists, social workers, and all medical professionals working to manage troubling behaviors. The text is also valuable for readers interested in public health, education, improved law enforcement strategies, and all stakeholders seeking to implement this approach within their program, organization, and/or system of care. |
example of problem solving in workplace: Bulletproof Problem Solving Charles Conn, Robert McLean, 2019-03-04 Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at. The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace. Discover the time-tested 7-step technique to problem solving that top consulting professionals employ Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions Know when and how to employ modern analytic tools and techniques from machine learning to game theory Learn how to structure and communicate your findings to convince audiences and compel action The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success. |
example of problem solving in workplace: How I Learned to Let My Workers Lead Ralph Stayer, 2009-09-10 Are your employees like a synchronized V of geese in flight-sharing goals and taking turns leading? Or are they more like a herd of buffalo-blindly following you and standing around awaiting instructions? If they're like buffalo, their passivity and lack of initiative could doom your company. In How I Learned to Let My Workers Lead, you'll discover how to transform buffalo into geese-by reshaping organizational systems and redefining employees' expectations about what it takes to succeed. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world. |
example of problem solving in workplace: The Leader's Guide to Lateral Thinking Skills Paul Sloane, 2006 Poses the question, how can you energize people to see problems not as obstacles to success but as opportunities for innovation? Looks at what makes a lateral leader - the kind of person who can create a climate of creativity by inspiring people to have the confidence to take risks, and who can then develop their skills in creative techniques. Presents practical exercises for implementing the principles of lateral thinking and uses real-life examples to illustrate the rules, principles and processes involved. |
example of problem solving in workplace: The Ideal Problem Solver John Bransford, Barry S. Stein, 1993 Provocative, challenging, and fun, The Ideal Problem Solver offers a sound, methodical approach for resolving problems based on the IDEAL (Identify, Define, Explore, Act, Look) model. The authors suggest new strategies for enhancing creativity, improving memory, criticizing ideas and generating alternatives, and communicating more effectively with a wider range of people. Using the results of laboratory research previously available only in a piece-meal fashion or in scientific journals, Bransford and Stein discuss such issues as Teaming new information, overcoming blocks to creativity, and viewing problems from a variety of perspectives. |
example of problem solving in workplace: Winning Well Karin Hurt, David Dye, 2016-04-15 To succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making numbers. Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. Or, employees seek connection and support, so managers focus on relationships and fail to make the numbers. However, managers need to achieve both. In Winning Well, managers will learn how to: Stamp out the corrosive win-at-all-costs mentality Focus on the game, not just the score Reinforce behaviors that produce results Sustain energy and momentum Be the leader people want to work for To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun. |
example of problem solving in workplace: Embodied Conflict Tim Hicks, 2018-04-11 Our abilities to learn and remember are at the core of consciousness, cognition, and identity, and are based on the fundamental brain capacity to encode and store perceptual experience in abiding neural structures. These neural structures are the mechanisms by which we know, think about, create beliefs about, and understand the world in which we live. This includes the social world in which we experience conflict with others; our conflicts are largely about differences in what we know, think, believe, and understand. A number of characteristics of the neural encoding function are at the root of and help to explain conflict in our social relations and why some conflicts are difficult to prevent and resolve. Embodied Conflict presents the neural encoding function in layman's terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution. In doing so, Embodied Conflict?situates the field of conflict resolution within the long arc of human history and asks whether and how conflict resolution practice can take another step forward by considering the neural experience of parties in conflict. The book includes many case examples and offers some suggestions for how conflict resolution practitioner training might be expanded to include this theoretical framework and its implications for practice. |
example of problem solving in workplace: Humor That Works Andrew Tarvin, 2012-11-13 The author presents a collection of ways to reap the proven human and corporate benefits of humor at work, organized by core business skill and founded on his own work as a business speaker and coach with the consulting company, Humor That Works. |
example of problem solving in workplace: Problem-Solving Therapy Thomas D'Zurilla, PhD, Arthur M. Nezu, PhD, ABPP, 2006-09-18 MAXIMIZE POSITIVE PATIENT OUTCOMES Enhance Function--Avert Relapses--Present New Problems In this new updated edition, authors Thomas J. D'Zurilla and Arthur M. Nezu, present some of the most useful advances in problem-solving therapy (PST) today. An excellent resource for maximizing positive patient outcomes, this all-inclusive guide helps enhance your problem solving skills and apply successful clinical techniques to help your clients improve their lives. Known for its presentation of solid research results and effective PST training tools, this best-selling guide has been fully updated to include: NEW research data on social problem solving and adjustment NEW studies on the efficacy of PST NEW social problem solving models NEW updated and more user-friendly therapist's training manual Written for a wide audience, from therapists and counselors to psychologists and social workers, this highly readable and practical reference is a must-have guide to helping your patients identify and resolve current life problems. The book set is designed to be read alongside its informal manual accompaniment, Solving Life's Problems: A 5-Step Guide to Enhanced Well-Being by D'Zurilla, Nezu, and Christine Maguth Nezu. Purchase of the two books as a set will get you these life-changing texts at an $7.00 savings over the two books bought individually. |
example of problem solving in workplace: Encyclopedia of the Sciences of Learning Norbert M. Seel, 2011-10-05 Over the past century, educational psychologists and researchers have posited many theories to explain how individuals learn, i.e. how they acquire, organize and deploy knowledge and skills. The 20th century can be considered the century of psychology on learning and related fields of interest (such as motivation, cognition, metacognition etc.) and it is fascinating to see the various mainstreams of learning, remembered and forgotten over the 20th century and note that basic assumptions of early theories survived several paradigm shifts of psychology and epistemology. Beyond folk psychology and its naïve theories of learning, psychological learning theories can be grouped into some basic categories, such as behaviorist learning theories, connectionist learning theories, cognitive learning theories, constructivist learning theories, and social learning theories. Learning theories are not limited to psychology and related fields of interest but rather we can find the topic of learning in various disciplines, such as philosophy and epistemology, education, information science, biology, and – as a result of the emergence of computer technologies – especially also in the field of computer sciences and artificial intelligence. As a consequence, machine learning struck a chord in the 1980s and became an important field of the learning sciences in general. As the learning sciences became more specialized and complex, the various fields of interest were widely spread and separated from each other; as a consequence, even presently, there is no comprehensive overview of the sciences of learning or the central theoretical concepts and vocabulary on which researchers rely. The Encyclopedia of the Sciences of Learning provides an up-to-date, broad and authoritative coverage of the specific terms mostly used in the sciences of learning and its related fields, including relevant areas of instruction, pedagogy, cognitive sciences, and especially machine learning and knowledge engineering. This modern compendium will be an indispensable source of information for scientists, educators, engineers, and technical staff active in all fields of learning. More specifically, the Encyclopedia provides fast access to the most relevant theoretical terms provides up-to-date, broad and authoritative coverage of the most important theories within the various fields of the learning sciences and adjacent sciences and communication technologies; supplies clear and precise explanations of the theoretical terms, cross-references to related entries and up-to-date references to important research and publications. The Encyclopedia also contains biographical entries of individuals who have substantially contributed to the sciences of learning; the entries are written by a distinguished panel of researchers in the various fields of the learning sciences. |
example of problem solving in workplace: Organization and Management Problem Solving James T. Ziegenfuss, 2002 Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of organization theory and systems thinking in teaching and practice. This book illustrates the five key themes in the nature of organization and managementa'technical, structural, psychosocial, managerial, and culturala'through the analysis of measured incidents tested by students. A clear theoretical framework supports the case studies, allowing the text to have practical relevance to contemporary settings and to be recognized as a model for describing, analyzing, and responding to organization and management problems. The model integrates the thinking of many writers on organization and problem solving including Ackoff, Blake, and Mouton; Schein, Kast, and Rosenweign; and Mitroff and Lippitt. The approach eliminates causal conditions and emphasizes responsive problem solving. Theory is applied and expanded as needed to a broader social context, engaging the reader in a thorough understanding of the nature and development of organization theory and problem solving. This book is relevant to consultants, academics, and professional managers in a number of settings (academic, military, business organizations, and research institutes) and disciplines (including development and change, management, human resources, social psychology, communication, sociology, and psychology). |
example of problem solving in workplace: Introduction to 8D Problem Solving Ali Zarghami, Don Benbow, 2017-04-25 |
example of problem solving in workplace: The Imperfectionists Robert McLean, Charles Conn, 2023-04-18 The world is changing faster and faster, with increasing uncertainty and threat of disruption in every business and nonprofit segment. Conventional approaches to strategy development and problem solving no longer work—there is no stable industry or market equilibrium structure that we will return to “when change abates.” Most company planning processes are fantasy; market conditions are changing too quickly for arm-chair strategizing to be useful. As a consequence, many management teams are stuck in a wait-and-see posture in response to extreme uncertainty in the post-Covid environment, while others are making panicky bets, including ‘leap before you look’ acquisitions. In this sequel to their Amazon-bestseller, Bulletproof Problem Solving, Conn and McLean introduce a novel approach to strategic problem solving. Based on a decade of research and 30 new case studies, The Imperfectionists posits a dynamic approach to developing organizational direction under uncertainty based on harnessing six reinforcing strategic mindsets, which they call curiosity, dragonfly eye, occurrent behaviour, collective wisdom, imperfectionism, and show and tell. Imperfectionists are curious, they look at problems from several perspectives, and gather new data and approaches, including from outside their current industry. They deliberately step into risk, proceeding through trial and error, utilizing nimble low consequence and reversible moves to deepen their understanding of the unfolding game being played, and to build capabilities. They accept ambiguity and some apparent failures in exchange for improved learning and market position. Imperfectionists succeed with dynamic, real time strategic problem solving, confidently moving forward while others wait for certainty, or make impetuous and foolish bets. These strategic mindsets for solving tough problems in uncertain times help you fight decision biases and give you the data to develop informed strategies to win. In the fast changing world we all find ourselves in, being an imperfectionist is a critical advantage for you and your organization. |
example of problem solving in workplace: Innovation as Usual Paddy Miller, Thomas Wedell-Wedellsborg, 2013-02-26 Turn team members into innovators Most organizations approach innovation as if it were a sideline activity. Every so often employees are sent to “Brainstorm Island”: an off-site replete with trendy lectures, creative workshops, and overenthusiastic facilitators. But once they return, it’s back to business as usual. Innovation experts Paddy Miller and Thomas Wedell-Wedellsborg suggest a better approach. They recommend that leaders at all levels become “innovation architects,” creating an ecosystem in which people engage in key innovation behaviors as part of their daily work. In short, this book is about getting to a state of “innovation as usual,” where regular employees—in jobs like finance, marketing, sales, or operations—make innovation happen in a way that’s both systemic and sustainable. Instead of organizing brainstorming sessions, idea jams, and off-sites that rarely result in success, leaders should guide their people in what the authors call the “5 + 1 keystone behaviors” of innovation: focus, connect, tweak, select, stealthstorm, (and the + 1) persist: • Focus beats freedom: Direct people to look only for ideas that matter to the business • Insight comes from the outside: Urge people to connect to new worlds • First ideas are flawed: Challenge people to tweak and reframe their initial ideas • Most ideas are bad ideas: Guide people to select the best ideas and discard the rest • Stealthstorming rules: Help people navigate the politics of innovation • Creativity is a choice: Motivate everyone to persist in the five keystone behaviors Using examples from a wide range of companies such as Pfizer, Index Ventures, Lonza, Go Travel, Prehype, DSM, and others, Innovation as Usual lights the way toward embedding creativity in the DNA of the workplace. So cancel that off-site. Instead, read Innovation as Usual—and put innovation at the core of your business. |
example of problem solving in workplace: Polarity Management Barry Johnson, 1992 University level text. Some complex problems simply do not have solutions. The key to being an effective leader is being able to recognize and manage such problems. Polarity Management presents a unique model and set of principles that will challenge you to look at situations in new ways. Also included are exercises to strengthen your skills, and case studies to help you begin applying the model to your own unsolvable problems. |
example of problem solving in workplace: Drive Daniel H. Pink, 2011-04-05 The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live. |
example of problem solving in workplace: Industrial Problem Solving Simplified Ralph R. Pawlak, 2013-12-26 Industrial Problem Solving Simplified provides a roadmap for solving manufacturing problems. Containing numerous examples of actual problems and their solutions in various industrial environments, it is for novice as well as experienced manufacturing owners, managers, quality representatives, consultants, trainers, and procurement professionals. Author Ralph Pawlak’s roadmap is a proven system that has been used to eliminate major manufacturing problems in electronics, casting, blow molding, and assembly operations. What’s more, it has been used effectively in the manufacture of toys, juvenile products, chemicals, automotive engines, and innumerable components of many manufacturing facilities—and in the U.S., Canada, China, and Europe. The book’s insights into problem causes and the methods to solve them once and for all are applicable to most problems in most industries. Pawlak, with decades of experience as manager of manufacturing, quality, and plant engineering for General Motors, Fisher Price, Vibratech, and others, offers tools to solve problems and shows how to use them. You’ll learn how to use tools like quality check sheets, flow diagrams, concept sheets, duo diagrams, variation plots, sketches, sum-of-extremes tests, good versus bad comparisons, fractionals with interactions, and many-level checks. What’s more, these are tools anyone can put to good use today. No special knowledge of statistics, or advanced math or engineering, is required. If you can add, subtract, multiply, and divide—and use your eyes and ears—you can learn to solve industrial problems like a pro. This book will help you: 1. Clarify the conditions that cause problems 2. Define the cause of problems 3. Generate clues as to the causes of problems and their solutions 4. Collect accurate and relevant data 5. Use specific tools to solve problems effectively 6. Establish consistent work processes to ensure problems do not return Industrial Problem Solving Simplified will empower you and your people not just to solve manufacturing problems but optimize processes, improve productivity, and save money. With the plans, examples, and worksheets in this book, you will become a proficient problem solver. What you’ll learn How to determine problem causes How to identify defects How to manage the problem and its solution through data collection and clue generation How to use simple analysis tools How to establish a consistent work process to maintain improvements after the problem is solved Who this book is for Owners, managers, line workers, quality controllers, consultants, trainers, purchasing agents, and others in any company that has manufacturing facilities in house or outsourced. Table of ContentsDefine the Problem Define Fault Characteristics Construct a Concept Sheet Develop a Plan of Attack Collect Relevant Data Clue Generation Choose and Use Analysis Tools Use Innovative Analysis Tools Establish Consistent Work Patterns Many-Level Reviews Summary Fractional Explained Interaction Explained Cracked or Broken Example Torque to Turn Example Confirmation of Sum of Ends Test Definitions |
example of problem solving in workplace: Practical Problem-Solving Skills in the Workplace Judith Combes Taylor Ph.D., Rebekah Lashman, Pamela Helling, 1994-02-18 Problem-solving skills to identify and resolve work-related problems and improve job performance. With the increasing emphasis on initiative in the workplace, it‘s essential to know how to recognize, define, and analyze problems and then develop workable solutions to correct them. This book provides all the skills needed to achieve this, including a problem-solving tree. Readers will learn how to: • Evaluate your own problem-solving strengths and weaknesses • Use problem-solving skills to identify and resolve work-related problems and improve your job performance • Track the steps you need to solve work-related problems with the Problem-Solving Tree. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com. |
example of problem solving in workplace: Solutions Frank Fletcher, 2016-04-01 There are some events in life that are inevitable, and the emergence of problems in the workplace is one. Solutions sets out to provide remedies that are accessible, practical, meaningful, and final. Well organized, and referenced to specific operations, this book provides troubleshooting and other assistance, and serves as an encyclopedic reference for answers to organizational problems for managers and practitioners. All the functional activities and operations of organizations are included, so that almost any problem or issue that may occur will be addressed in one or more chapters. Readers will be able to quickly locate, understand and use a specific tool or technique to solve a problem. The different tools available are described, or a single most useful tool indicated. The tool is then explained in depth with an example of how it can be used. The strengths and weaknesses of individual tools are identified and there are suggestions for further help. Solutions is essential for anyone wanting to learn the basics of business problem solving and those who might know the basics but want to expand their understanding. |
example of problem solving in workplace: Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity Kim Scott, 2017-03-14 A high-profile business manager describes her development of an optimal management course designed to help business leaders become balanced and effective without resorting to insensitive aggression or overt permissiveness-- |
example of problem solving in workplace: Root Cause Analysis, Second Edition Duke Okes, 2019-02-06 This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one cant find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 Ms, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness. |
example of problem solving in workplace: Learning and Teaching Real World Problem Solving in School Mathematics Murad Jurdak, 2016-05-30 The ultimate aim of this book is to identify the conceptual tools and the instructional modalities which enable students and teachers to cross the boundary between school mathematics and real world problem solving. The book identifies, examines, and integrates seven conceptual tools, of which five are constructs (activity theory, narrative, modeling, critical mathematics education, ethnomathematics) and two are contexts (STEM and the workplace). The author develops two closely linked multiple-perspective frameworks: one for learning real world problem solving in school mathematics, which sets the foundations of learning real world problem solving in school mathematics; and one for teaching real world problem solving in school mathematics, which explores the modalities of teaching real world problem solving in school mathematics. “The book is composed as, on the one hand, a high-level theoretical scholarly work on real world problem solving in school mathematics, and, on the other hand, a set of twelve narratives which, put together, constitute a thought-provoking and moving personal and professional autobiography.” - Mogens Niss “These narratives combine aspects of Murad’s personal trajectory as an individual with those points in his professional career at which he became aware of perspectives on and approaches to mathematics education that were both significant in and of themselves, and instrumental for the specific scholarly endeavor presented in the book.” - Mogens Niss |
example of problem solving in workplace: Courageous Cultures Karin Hurt, David Dye, 2020-07-28 From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In Courageous Cultures, you’ll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization. |
example of problem solving in workplace: Solve Every Problem in Your Life Eldon Grant, 2016-07-12 You can acquire the wisdom to solve every problem you face. If you study this book, you can learn for yourself what wise men and women all across the ages have discovered while seeking lives of prosperity and happiness. WHAT HAVE THEY DISCOVERED? They have discovered that Principles are the keys to wisdom - and wisdom is the key to solving problems. Through decades of studying history's great masters and applying their teachings, Eldon Grant has acquired an unconventional wisdom through which he turned his own life of shortcomings, failures and misery into one of fulfillment, prosperity and happiness. How do you acquire wisdom? As a society, we believe our technological advances and vast stores of knowledge make us wise; yet today we are no wiser than people of the past. Obstacles we could be drawing power from are crushing us instead. It is only through a return to core principles founded on right character that will enable you to acquire the wisdom you need to solve problems so they never return. YOU WILL DISCOVER: 1.How principles lead to wisdom and enable you to harness the laws of creation 2.The one powerful principle that defines who you truly are and multiplies your potential 3.The two most powerful forces on earth - how to harness them instead of being enslaved by them 4.The most powerful, least-practiced, least understood yet oldest leadership principles on earth 5.How knowledge is actually the most delusionary and debilitating roadblock to wisdom 6.The secrets to relationships that not only last but grow stronger forever 7.Three secrets to fostering honesty, integrity and loyalty in others 8.How to make correct decisions and stand true when facing difficulties 9.Almost everything you've been taught about success is dead wrong! Here's how to fix it. 10.They told you that you didn't come with an owner's manual. You actually have 5 of them 11.How conventional wisdom creates problems and only unconventional wisdom solves them 12.The truth about the truth 13.Five principles most experts tell you to avoid that you must embrace if you expect lasting success: 14.How to achieve everything you want and never fail again - seriously! 15.The secrets to finding breakthrough shortcuts without ever cutting corners 16.Seven counter-intuitive principles that can solve every problem you have with others 17.The one and only thing in your life and business that you have direct control over and that determines everything about your future 18.Cowboy up (Cowgirl up) how to live every day with courage and passion This isn't common knowledge. Read this book to learn how you can acquire the wisdom and access the power to unlock the forces behind these secret, ancient principles and step into the future you desire. |
example of problem solving in workplace: Collaboration Begins with You Ken Blanchard, Jane Ripley, Eunice Parisi-Carew, 2015-10-12 Collaboration Begins with You Everyone knows collaboration creates high performing teams and organizations—and with today's diverse, globalized workforce it's absolutely crucial. Yet it often doesn't happen because people and groups typically believe that the problem is always outside: the other team member, the other department, the other company. Bestselling author Ken Blanchard and his coauthors use Blanchard's signature business parable style to show that, in fact, if collaboration is to succeed it must begin with you. This book teaches people at all levels—from new associates to top executives—that it's up to each of us to help promote and preserve a winning culture of collaboration. The authors show that busting silos and bringing people together is an inside-out process that involves the heart (your character and intentions), the head (your beliefs and attitudes), and the hands (your actions and behaviors). Working with this three-part approach, Collaboration Begins with You helps readers develop a collaborative culture that uses differences to spur contribution and creativity; provides a safe and trusting environment; involves everyone in creating a clear sense of purpose, values, and goals; encourages people to share information; and turns everyone into an empowered self-leader. None of us is as smart as all of us. When people recognize their own erroneous beliefs regarding collaboration and work to change them, silos are broken down, failures are turned into successes, and breakthrough results are achieved at every level. |
example of problem solving in workplace: Getting to Yes Roger Fisher, William Ury, Bruce Patton, 1991 Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement. |
example of problem solving in workplace: All Life is Problem Solving Karl Popper, 2013-04-15 'Never before has there been so many and such dreadful weapons in so many irresponsible hands.' - Karl Popper, from the Preface All Life is Problem Solving is a stimulating and provocative selection of Popper's writings on his main preoccupations during the last twenty-five years of his life. This collection illuminates Popper's process of working out key formulations in his theory of science, and indicates his view of the state of the world at the end of the Cold War and after the collapse of communism. |
example of problem solving in workplace: How to Solve it George Pólya, 2014 Polya reveals how the mathematical method of demonstrating a proof or finding an unknown can be of help in attacking any problem that can be reasoned out--from building a bridge to winning a game of anagrams.--Back cover. |
example of problem solving in workplace: Total Leadership Stewart D. Friedman, 2014 Now in paperback, this national bestseller proves more than ever, your success as a leader isn't just about being great at business. You must be a great person, performing well in all domains of your life-including work, home, community, and your private self. The good news is that, contrary to conventional wisdom about balance, you don't have to assume that these domains compete in a zero-sum game. Total Leadership is a game-changing blueprint for how to perform well as a leader not by trading off one domain for another, but by finding mutual value among all four. Stew Friedman shows you how to achieve these four-way wins as a leader who can be real, be whole, and be innovative. With engaging examples and clear instruction, Friedman provides more than thirty hands-on tools for using these proven principles to produce stronger business results, find clearer purpose in what you do, feel more connected to the people who matter most, and generate sustainable change. Total Leadership is a unique resource that shows how to win in all domains of life. -- |
example of problem solving in workplace: The Cambridge Handbook of Cognition and Education John Dunlosky, Katherine A. Rawson, 2019-02-07 This Handbook reviews a wealth of research in cognitive and educational psychology that investigates how to enhance learning and instruction to aid students struggling to learn and to advise teachers on how best to support student learning. The Handbook includes features that inform readers about how to improve instruction and student achievement based on scientific evidence across different domains, including science, mathematics, reading and writing. Each chapter supplies a description of the learning goal, a balanced presentation of the current evidence about the efficacy of various approaches to obtaining that learning goal, and a discussion of important future directions for research in this area. It is the ideal resource for researchers continuing their study of this field or for those only now beginning to explore how to improve student achievement. |
example of problem solving in workplace: Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone Anne Bruce, Brenda Hampel, Erika Lamont, 2011-07-08 Put every employee on the path to excellence! Solving Employee Performance Problems provides the tools you need to handle the most difficult employees—from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate. Taking a heavy-handed approach to such behaviors might make you feel good for a little while—but using the measured, proactive techniques outlined in this book will be better for you, your staff, and your business. With Solving Employee Performance Problems, you’ll learn how to take ownership of your employees’ behaviors, master conversations about poor performance, conduct productive follow-ups, and ultimately generate: Greater engagement and ownership of work Higher levels of collaboration and productivity Increased loyalty and retention rates Gainful ROI from everyone who works for you There’s a direct link between growth of individual employees and organizational growth. Use Solving Employee Performance Problems to be someone who manages proactively. It’s the only way to make a positive difference in the life of your employee—and make a positive impact on the future of your company. |
example of problem solving in workplace: Proofs and Refutations Imre Lakatos, 1976 Proofs and Refutations is for those interested in the methodology, philosophy and history of mathematics. |
example of problem solving in workplace: Personal Success (The Brian Tracy Success Library) Brian Tracy, 2016-01-06 Where do you want to be in one, three, or five years? Even small adjustments can bring about enormous results to your personal success. Where does that “winning edge” you’ve heard so much about come from? How do some people seem to find success simply from waking up and getting out of bed? World-renowned performance expert Brian Tracy has spent decades studying uncommonly high achievers. Instead of finding commonalities such as Ivy League educations, gold-star connections, and a dash of blind luck, Tracy discovered that the keys to their success were more often small adjustments in outlook and behavior. In this easy-to-follow guide, Tracy lays out a simple, clear plan for anyone to be able to unlock their potential and find the success they previously thought was unattainable for them. In Personal Success, you will learn to: Change your mindset to attract opportunity Banish self-limited beliefs Build your self-confidence Practice courage and taking risks Sharpen your natural intuition Continually upgrade your skills and more! Packed with simple but game-changing techniques, Personal Success is the answer you’ve been searching for to gain that winning edge and turn your dreams into realities. |
example of problem solving in workplace: Fixed. Amy E. Herman, 2021-12-14 With Amy Herman’s Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems. Demonstrating a powerful paradigm shift for finding solutions, Herman teaches us to see things differently, using art to challenge our default thinking and open up possibilities otherwise overlooked. Her unexpected, insightful, and often delightful methodology is sought after by leaders and professionals for whom failure is catastrophic. Luckily for us, these tactics work— no matter the problem’s scale or complexity. And we don’t need an art degree or previous knowledge about art to benefit from her approach, only a willingness to open our eyes and our minds. Yes, things go wrong all the time. What matters most is what we do to fix them. |
example of problem solving in workplace: Introduction to Business Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt, 2024-09-16 Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License. |
example of problem solving in workplace: The Power of Innovation Min Basadur, 1995 The corporate winners of the next century will be those enterprises who learn how to harness the creative talent of every individual in a systematic way for the betterment of the organization and the customer. This book lays out a proven framework based on the Simplex Process for divergent thinking, developed by Dr. Basadur at the Center for Research in Applied Creativity in Ontario and implemented with major international corporations. |
EXAMPLE Definition & Meaning - Merriam-Webster
The meaning of EXAMPLE is one that serves as a pattern to be imitated or not to be imitated. How to use example in a sentence. Synonym Discussion of Example.
EXAMPLE | English meaning - Cambridge Dictionary
EXAMPLE definition: 1. something that is typical of the group of things that it is a member of: 2. a way of helping…. Learn more.
EXAMPLE Definition & Meaning | Dictionary.com
one of a number of things, or a part of something, taken to show the character of the whole. This painting is an example of his early work. a pattern or model, as of something to be imitated or …
Example - definition of example by The Free Dictionary
1. one of a number of things, or a part of something, taken to show the character of the whole. 2. a pattern or model, as of something to be imitated or avoided: to set a good example. 3. an …
Example Definition & Meaning - YourDictionary
To be illustrated or exemplified (by). Wear something simple; for example, a skirt and blouse.
EXAMPLE - Meaning & Translations | Collins English Dictionary
An example of something is a particular situation, object, or person which shows that what is being claimed is true. 2. An example of a particular class of objects or styles is something that …
example noun - Definition, pictures, pronunciation and usage …
used to emphasize something that explains or supports what you are saying; used to give an example of what you are saying. There is a similar word in many languages, for example in …
Example - Definition, Meaning & Synonyms - Vocabulary.com
An example is a particular instance of something that is representative of a group, or an illustration of something that's been generally described. Example comes from the Latin word …
example - definition and meaning - Wordnik
noun Something that serves as a pattern of behaviour to be imitated (a good example) or not to be imitated (a bad example). noun A person punished as a warning to others. noun A parallel …
EXAMPLE Synonyms: 20 Similar Words - Merriam-Webster
Some common synonyms of example are case, illustration, instance, sample, and specimen. While all these words mean "something that exhibits distinguishing characteristics in its …
HANDLING CONFLICT SITUATIONS. - Chartered Management …
example, negative emotions may be stirred up, poisoning the atmosphere, undermining morale, creating stress and destroying workplace relationships. Ultimately, this is likely to have an …
Access The Root Cause Analysis Handbook A Simplified …
Reporting Workplace Errors Root Cause Analysis - Root Cause Analysis by Nevada Department of Health and Human Services 120,614 ... This video outlines Root Cause Analysis, as an …
6 Step Problem Solving Using the A3 as a Guide - Washington
Problem Solving (A3)Report . Topic: Date: Name: 1. Identify the Problem Ask: •What is the standard •Does it reflect the customer’s point of view •Is understood by those doing the job …
The Diversity and Inclusion Handbook - Wharton IDEAS Lab
Conversations about solving the diversity problem in tech typically start as, “How do companies hire more minorities?” But some of the most success-ful diversity efforts don’t start with hiring …
Workplace Readiness Skill-3-Critical Thinking and Problem …
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Behavioral-Based Interview Questions - University of Virginia
Give me a specific example of a time when you used good judgment and logic in solving a problem. Give me an example of when you took a risk to achieve a goal. What was the …
Workplace Readiness Toolkit - Center on Transition
workplace readiness skills: 1. Initiative and Self-Direction 2. Work Ethic 3. Critical Thinking and Problem-Solving 4. Creativity and Innovation 5. Integrity 6. Listening and Speaking 7. Conflict …
Joint Problem-Solving in the Workplace: A Tripartite …
problem-solving in the workplace, employing a tripartite approach involving the government, employers, and trade unions. The introductory section defines industrial relations, emphasizing …
Understanding Moses as a Problem Solver - fluxconsole.com
For adults, Moses’ example speaks to the everyday issues we face in workplaces, family dynamics, and community settings where tensions can easily arise. Here are some ways his …
Module Six Critical Thinking Skills - eriesd.org
Problem solving is the ability to understand the root causes of an issue or situation, consider alternative solutions, and arrive at a decision about which solution is best to address the …
RAPID PROBLEM SOLVING (RPS) IN ACTION - Lean …
deliver projects better, faster, together 1. Define the Problem Element Description Example 1. What is Occurring Describe what is the problem / Failure 2. Where is it Occurring Where was …
INSTRUCTOR MANUAL - SOFT SKILLS TRAINING
realistic perspective of work and work expectations, to help formulate problem solving skills, to guide students in making appropriate and responsible decisions, to create a desire to fulfill …
Unit 1.4: Problem Solving - Open Library Publishing Platform
Unit 1.4: Problem Solving . Real Life Problem-Solving Scenarios Worksheet (Level 2 & 3) 1. Mary is a friend of yours and she is always on her phone. She doesn’t look at you when you are …
How to Use the Fishbone Tool for Root Cause Analysis
causes of a problem and in sorting ideas into useful categories. A fishbone diagram is a visual way to look at cause and effect. It is a more structured approach than some other tools …
Breaking Barriers: Strategies for Fostering Inclusivity in The …
Feb 2, 2024 · and experiences contribute to improved decision-making, enhanced problem-solving, and a better understanding of customers. Consequently, organizations strive to …
Section 2 – Problem Solving in the Workplace - speea.org
Section 2 – Problem Solving Revised 7/19/18 opeiu:8/AM The Right to Union Representation The National Labor Relations Board (NLRB) and the National Labor Relations Act (NLRA) In 1935, …
Overview: Why and How Does Reflection Matter in …
cies for problem solving or performance. The purpose of this article—in this special Issue—is to help human resource devel- opment (HRD) practitioners, and others who support workplace ...
SIX-STEP PROBLEM SOLVING MODEL - safetyusb.com.au
SIX-STEP PROBLEM SOLVING MODEL Problem solving models are used to address many issues that come up on a daily basis in the workplace. These problems may be technical or …
PART IV Case Studies and Practice Exercises - Hawaii.gov
workplace homicide, it became apparent that the situation got out of control because human resources managers did not inform security about a problem employee, coworkers were not …
HANDBOOK OF ACTIVITIES ON LIFE SKILLS
Problem Solving, Effective Communication and Interpersonal Relationships, Coping with Emotions and Stress. Each life skill has been dealt elaborately with five participatory activities; …
Positive Problem Solving: How Appreciative Inquiry Works
Positive Problem Solving: How Appreciative Inquiry Works For example, whether or not a team is able to see the big picture and engage in effec-tive strategic planning depends on members’ …
Problem solving in practice - Barclays Life Skills
The six steps to problem solving in this approach are: 1. Identify ... You’re going to have a go at applying the six stages to a problem yourself. Read through the example here first. Scenario: …
Work Practice Problems Worksheet #1 - Mrs. crawford tchs
2. Answer the questions for this block. 3. Answer the questions this block. 4. An ant sits on the back of a mouse. The mouse carries the ant across the floor for a
Say This, Not That - The Diversity Movement
Until recently, achieving workplace diversity was often seen simplistically as an HR challenge: one that good recruiting could solve. Companies were quick to argue that their lack of diversity, …
Problem Solving Worksheet - Mayo Clinic Anxiety Coach
Here is a summary of our communication and problem-solving steps: 1) Define the problem a. Describe the problem that is concerning you. Stick to the facts without adding ... about a …
THE DYNAMICS OF ACTION-ORIENTED PROBLEM SOLVING: …
problem solving. We end with a discussion of the simulation results, highlighting the mecha-nisms that produce variation in action-oriented problem solving and their implications for prob-lem …
Problem Solving in Organizations - Cambridge University …
3 Problem-Solving Projects 24 3.1 Introduction 24 3.2 Rational Problem Solving 24 3.3 Problem-Solving Strategies 26 3.4 Theory-Informed Field Problem Solving 28 3.5 The Application …
Workplace Justice, Zero Tolerance - MIT Sloan
problem solving, as well as determination of right and wrong. But problem-solving techniques are being implemented more and more widely because of the new emphasis on teams. For …
Challenging conversations and how to manage them - Acas
example, if they are to be made redundant Tackle personality clashes Deal with potentially delicate situations, such as turning down requests for annual leave or to work flexibly. The …
WORKPLACE CORE SKILLS
experience in using problem-solving skills within the workplace, eg at intermediate or supervisory level. The Unit might be suitable for candidates who are currently working towards an …
Envisioning Competence: A Social Practice Analysis of …
schoolchildren engaged in problem solving activities in a non-school, workplace setting known as the exploratory bicycle shop. The exploratory bike shop is a commercial bicycle shop: a) that …
Guide: How to create a neuroinclusive workplace
workplace benefits individual employees and the organisation. Here are some benefits of a neuroinclusive workplace: Enhanced innovation and creativity: Neurodiverse teams bring a …
ERIC - Education Resources Information Center
can help people take a creative, problem solving approach to their workplace and their lives The suggestions in this manual are based on extensive research in the areas of cognitive …
A Comprehensive Review on Significance of Problem …
problem-solving abilities can analyze problems, determine the severity of the situation, as well as weigh the pros and cons of various solutions. Employees who receive problem-solving …
Building a problem-solving culture that lasts - McKinsey
in the problem-solving effort, and develop the organization’s problem-solving muscles. An effective process for identifying and solving problems involves five steps: 1. Define the …
PROBLEM SOLVING AND JUDGEMENT - Gov
Play games that require Problem Solving and Judgement. • The card game “bridge” is good for developing Problem Solving and Judgement. • • • • • The computer game “Lemmings” is a …
Principles for Teaching Problem Solving - ResearchGate
1 The Need to Teach Problem Solving Problem solving is a basic skill needed by today’s learners. Guided by recent research in problem solving, changing professional standards, new workplace
Keys to a win-win approach - Conflict Resolution Network
One person consistently applying a joint problem-solving approach can make the difference. You, the reader, will probably be that person — redirecting the course of the conflict. ... Win-win is …
An employer's guide to fixing workplace problems - Fair …
This guide is for employers dealing with workplace problems. Most problems at work happen because people don’t know what the law is, or because communication has broken down. An …
Neurodiversity at work - CIPD
understood and used in common parlance – for example ‘dyslexia’ – while in the ... from problem-solving, to creative insights and visual spatial thinking – are belatedly being recognised. …
VET workers problem-solving skills in technology-rich …
Abstract: The European workplace is challenging VET adults’ problem-solving skills in technology-rich environments (TREs). So far, no international large-scale assessment data has been …
Pre-Employment Transition Services: Workplace Readiness …
called soft skills, employability skills, or job readiness skills. For example, skills such as communication, teamwork, integrity, problem-solving, work ethic, and initiative are essential for …
Conflict Resolution Techniques - Illinois State Board of …
Some example areas are divorce (ADR: arbitration or media-tion), truancy, probate issues, elder care, harassment, and college roommate issues. ... Problem Solving Problem solving is the …
Skills for Success Curriculum Resource Cover Page
Problem Solving and Decision Making in the Workplace Includes Answer Guide Pathway Pillar – Workplace Literacy Project Manager: Charlotte Parliament, CESBA Program Manager Project …
SOLVING PROBLEMS. - Chartered Management Institute
SOLVING PROBLEMS. Checklist 012 » INTRODUCTION Problem solving is a valuable skill that can really only be learnt, and perfected, through continual practice. A wide range of problem …
A Comprehensive Review on Significance of Problem …
3.1 Skills like Problem-solving To properly appreciate the value of problem-solving abilities in the workplace, it's necessary to first realize the broad variety of abilities they encompass. In …
MENTORING IN THE WORKPLACE - WEPs
4. Save time when problem-solving and when taking on staff, and they keep staff focused on project-oriented tasks.2 A study conducted by MicroMentor.org found that businesses that …
Solution Engineering - Nickols
still do. For example, problem solving is often described as a “search” activi-ty, suggesting that we should go looking for solutions (as though they are ly-ing about somewhere waiting to be …
A Case Study Exploration of Strategies to Improve First-Line …
attainment of problem-solving and social judgment skills (Germain, 2012). Traits inform skill building associated with expertise, including problem solving. Some attributes of expertise are …
Defining the Skills That Matter: Adapted for MATH - SABES
Problem-Solving Definition: Problem-solving has been identified as one of the top two skills employers look for in job applicants, but it is also part of adult daily life (e.g., work/life balance; …