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| facilities management kpi pdf: Key Performance Indicators for Federal Facilities Portfolios National Research Council, Division on Engineering and Physical Sciences, Federal Facilities Council, Committee on Performance Indicators for Federal Real Property Asset Management, Federal Facilities Council Ad Hoc, Jocelyn S. Davis, John H. Cable, 2005-02-03 More than 30 federal departments and agencies with a wide range of missions and programs manage large inventories of facilities, also called portfolios. These portfolios range in size from a few hundred to more than a hundred thousand individual structures, buildings, and their supporting infrastructure. They are diverse in terms of facility types, mix of types, and geographic dispersal. For federal senior executives, facilities portfolio-related decisions revolve around the allocation of resources (staff, funding, time) for acquisition, renovation, operation, repair, and disposition of facilities. To make informed decisions, senior executives require information that will allow them to answer such questions as: What facilities do we have? What condition are they in? What facilities are needed to support the organization's missions? This study lays out a framework for developing and evaluating trends in facilities portfolio conditions, investments, and costs and identifies a set of key indicators that can be used to track performance over time. Some of the indicators are currently in use in some federal agencies; others will need to be developed. |
| facilities management kpi pdf: Facilities Manager's Desk Reference Jane M. Wiggins, 2020-12-14 A practical guide to the principle services of facilities management, revised and updated The updated third edition of Facilities Manager's Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: Has been fully updated, reviewing the essential data covering the principal FM services Is highly practical, ideal for the busy FM practitioner Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume; Written for students and professional facilities managers, Facilities Manager's Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job. |
| facilities management kpi pdf: eMaintenance Diego Galar, Uday Kumar, 2017-06-15 eMaintenance: Essential Electronic Tools for Efficiency enables the reader to improve efficiency of operations, maintenance staff, infrastructure managers and system integrators, by accessing a real time computerized system from data to decision. In recent years, the exciting possibilities of eMaintenance have become increasingly recognized as a source of productivity improvement in industry. The seamless linking of systems and equipment to control centres for real time reconfiguring is improving efficiency, reliability, and sustainability in a variety of settings. The book provides an introduction to collecting and processing data from machinery, explains the methods of overcoming the challenges of data collection and processing, and presents tools for data driven condition monitoring and decision making. This is a groundbreaking handbook for those interested in the possibilities of running a plant as a smart asset. - Provides an introduction to collecting and processing data from machinery - Explains how to use sensor-based tools to increase efficiency of diagnosis, prognosis, and decision-making in maintenance - Describes methods for overcoming the challenges of data collection and processing |
| facilities management kpi pdf: Strategic Management of Built Facilities Craig Langston, Rima Lauge-Kristensen, 2013-05-13 The effective management of facilities can significantly improve business productivity. In this textbook the authors provide an overview of facility economics and outline the way in which businesses and facility managers can get better value from their physical assets. Students on facilities management and property related degrees will find this an invaluable introduction. |
| facilities management kpi pdf: Facilities Management and Corporate Real Estate Management as Value Drivers Per Anker Jensen, Theo van der Voordt, 2016-10-04 Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level. |
| facilities management kpi pdf: Total Facility Management Brian Atkin, Adrian Brooks, 2014-12-17 The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management. |
| facilities management kpi pdf: Sport Facility Operations Management Eric C. Schwarz, Stacey A. Hall, Simon Shibli, 2015-06-05 Anybody working in sport management will be involved in the operation of a sports facility at some point in their career. It is a core professional competency at the heart of successful sport business. Sport Facility Operations Management is a comprehensive and engaging textbook which introduces cutting-edge concepts in facilities and operations management, including practical guidance from professional facility managers. Now in a fully revised and updated second edition—which introduces new chapters on capital investment and operational decision-making—the book covers all fundamental aspects of sport facility operations management from a global perspective, including: ownership structures and financing options planning, design, and construction processes organizational and human resource management financial and operations management legal concerns marketing management and event planning risk assessment and security planning benchmarking and performance management Each chapter contains newly updated real-world case studies and discussion questions, innovative 'Technology Now!' features and step-by-step guidance through every element of successful sport facilities and operations management, while an expanded companion website offers lecture slides, a sample course syllabus, a bank of multiple-choice and essay questions, glossary flashcards links to further reading, and appendices with relevant supplemental documentation. With a clear structure running from planning through to the application of core management disciplines, Sport Facility Operations Management is essential reading for any sport management course. |
| facilities management kpi pdf: Facilities Management Keith Alexander, 2013-04-15 This book provides an overview of the interdisciplinary nature of facilities management. It discusses the framework within which facilites managers should operate and the key requirements of their task. |
| facilities management kpi pdf: Methodological Approaches for Workplace Research and Management Chiara Tagliaro, Marko Orel, Ying Hua, 2023-09-14 This book explores a wide range of methodological approaches to examining various forms of workplace physical environments. It focuses on pressing questions regarding the relationship between the spatial component of the workplace, including its progressive hybridisation with other physical and virtual places, and its users, be they public organisations, private companies, or start-up businesses and solopreneurs. International contributors address a range of methods that are applicable both in research and practice to confront the most cutting-edge workplace-related issues. The assumption is that work has been changing, thanks to the virtualisation of many activities, and that homeworking and hybrid working modes are expected to increase significantly after Covid-19. Thus, spaces hosting work need to adapt accordingly. Researchers and practitioners have been struggling to determine how much space will be needed by companies, what kind of space will better host different work activities, which workers are more suited for working from home, and which instead are more productive if they have an office-based working arrangement. The necessary evolution of the office should follow evidence-based decisions on the abovementioned matters, which are only possible through rigorous investigations. This volume aims to support these investigations, which call for inventive applications of qualitative and quantitative methodologies. By doing so the book will encourage solid practices and thorough research agendas in workplace design, management, and use. Contributions come from different disciplines, including facilities management, real estate management, psychology, design, architecture, sociology, and organisation studies. Chapters highlight the importance of appropriate methodologies, borrowed from different fields, in addressing contemporary questions and developments in workplaces. By analysing the challenges and opportunities for conducting rigorous research in different workplace settings, this book will be critical reading for both academics and students, as well as for decision-makers and professionals who deal with workplace design and management. |
| facilities management kpi pdf: Facilities Management Operations Handbook John Williams, 2018-08-11 This book is designed for the working Facilities Manager who must use both Hard and Soft Services. You get all the details including most tricks of the trade for ensuring the smooth running of the complex. It has information on set up, manpower, space planning, stock holding, KPI |
| facilities management kpi pdf: Key Performance Indicators For Dummies Bernard Marr, 2015-01-22 A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. Learn to design KPIs that are unique to your business and fit closely to your strategic objectives Determine which KPI questions you should be asking to achieve the right insights for your business Learn the specific KPIs that are appropriate for different business circumstances Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance. |
| facilities management kpi pdf: The Complete Guide to Facility Management Dan Lowry, 2017-08-31 The Complete Guide to Facility Management explains exactly what is required of a practicing facility manager in today's built environment. Through personal stories and examples, Dan Lowry teaches the four FM knowledge domains of Operations & Maintenance, Project Management, Business Finance, and Leadership to aspiring and practicing facility management professionals of all backgrounds and education levels. This guide will enable you to understand not only what you need to learn, but how to develop as an FM in a way that brings maximum value to your organization. Through learning how to prove this value to senior management, Dan illustrates key things you can do in order to achieve maximum effectiveness in your FM career. |
| facilities management kpi pdf: Facilities Management Peter Barrett, David Baldry, 2009-02-18 Facilities management has been one of the fastest growing professional disciplines for some years, both in terms of volume and diversity of commercial activity. However, a widely accepted and implemented body of knowledge is still lacking. This book contributes to that knowledge building by taking models and ideas from a wide range of sources and linking them to extensive case study material drawn from practising facilities managers. The text is divided into three parts: · Current practice is illustrated, with a second chapter looking at enhancing services · Key facilities management issues are considered:user needs evaluation, outsourcing and computer-based information systems · Extensive advice is provided on managing people through change and on decision making The Second Edition features new material on user needs, briefing and procurement strategy, together with new public sector case studies. ‘This high quality book provides a comprehensive approach to the range of issues [and] the combination of case studies with theoretical perspectives and research has a strong practical emphasis’ Chartered Surveyor Monthly 'A thorough and very well researched book...as a student text it is first class' Construction Manager |
| facilities management kpi pdf: Improving Convention Center Management Using Business Analytics and Key Performance Indicators, Volume I Myles T. McGrane, 2020-09-09 Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy. |
| facilities management kpi pdf: Research Companion to Construction Economics Ofori, George, 2022-03-15 This innovative Research Companion considers the history, nature and status of construction economics, and its need for development as a field in order to be recognised as a distinct discipline. It presents a state-of-the-art review of construction economics, identifying areas for further research. |
| facilities management kpi pdf: BIM Handbook Rafael Sacks, Charles Eastman, Ghang Lee, Paul Teicholz, 2018-07-03 Discover BIM: A better way to build better buildings Building Information Modeling (BIM) offers a novel approach to design, construction, and facility management in which a digital representation of the building product and process is used to facilitate the exchange and interoperability of information in digital format. BIM is beginning to change the way buildings look, the way they function, and the ways in which they are designed and built. The BIM Handbook, Third Edition provides an in-depth understanding of BIM technologies, the business and organizational issues associated with its implementation, and the profound advantages that effective use of BIM can provide to all members of a project team. Updates to this edition include: Information on the ways in which professionals should use BIM to gain maximum value New topics such as collaborative working, national and major construction clients, BIM standards and guides A discussion on how various professional roles have expanded through the widespread use and the new avenues of BIM practices and services A wealth of new case studies that clearly illustrate exactly how BIM is applied in a wide variety of conditions Painting a colorful and thorough picture of the state of the art in building information modeling, the BIM Handbook, Third Edition guides readers to successful implementations, helping them to avoid needless frustration and costs and take full advantage of this paradigm-shifting approach to construct better buildings that consume fewer materials and require less time, labor, and capital resources. |
| facilities management kpi pdf: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. |
| facilities management kpi pdf: Invitations to Tender for Facility Management Services Cinzia Talamo, Nazly Atta, 2018-12-17 This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client’s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs. |
| facilities management kpi pdf: The Benchmarking Book Michael J. Spendolini, 2000 This guide presents a pragmatic model for setting up a world-class bench-marking process. It explains how to determine what products or processes to benchmark, form a team, identify partners, collect and analyze the information, and take action based on the results. |
| facilities management kpi pdf: Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy Mahmoud Aljurf, John A. Snowden, Patrick Hayden, Kim H. Orchard, Eoin McGrath, 2021-02-19 This open access book provides a concise yet comprehensive overview on how to build a quality management program for hematopoietic stem cell transplantation (HSCT) and cellular therapy. The text reviews all the essential steps and elements necessary for establishing a quality management program and achieving accreditation in HSCT and cellular therapy. Specific areas of focus include document development and implementation, audits and validation, performance measurement, writing a quality management plan, the accreditation process, data management, and maintaining a quality management program. Written by experts in the field, Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy: A Practical Guide is a valuable resource for physicians, healthcare professionals, and laboratory staff involved in the creation and maintenance of a state-of-the-art HSCT and cellular therapy program. |
| facilities management kpi pdf: Adopting BIM for Facilities Management Cooperative Research Centre for Construction Innovation (Australia), 2007-01-01 This industry report to be developed from the Sydney Opera House FM Exemplar project series,provides a comprehensive overview of the digital modelling research stream of the project led by John Mitchell, principal of the consulting company CQR Pty Ltd and consultant to Construction Innovation's research partner CSIRO, which focuses on the application of Construction ICT, specialising in BIM and open standard model sharing such as IFC. |
| facilities management kpi pdf: Sustainability Marketing Frank-Martin Belz, Ken Peattie, 2012-10-29 The new and extended Second Edition of the award-winning textbook Sustainability Marketing: A Global Perspective provides a sustainability-oriented vision of marketing for the twenty-first century. Adopting a a consumer marketing focus, it emphasises integrating sustainability principles into both marketing theory and the practical decision making of marketing managers. The book shows how the complexities of sustainability issues can be addressed by marketers through a systematic step-by-step approach. The steps involve an analysis of socio-environmental priorities to complement conventional consumer research; an integration of social, ethical and environmental values into marketing strategy development; a new consumer-oriented sustainability marketing mix to replace the outmoded and producer-oriented '4Ps'; and finally an analysis of how marketing can go beyond responding to social change to contribute to a transformation to a more sustainable society. Without taking such steps, marketing will continue to drive global crises linked to climate change, poverty, food shortages, oil depletion and species extinction, instead of helping to tackle them. A comprehensive package of supplementary materials for this text is available at www.wiley.com/college/belz. View the authors blog at: www.sustainability-marketing.com |
| facilities management kpi pdf: Staffing Organizations Robert E. Ployhart, Benjamin Schneider, Neal Schmitt, 2005-11-30 Staffing Organizations: Contemporary Practice and Theory, the new third edition of a classic in the field, shows how organizations of all sizes can use effective staffing procedures as a source of sustained competitive advantage. Practically, the book shows how to choose, develop, and administer effective staffing procedures, including condu |
| facilities management kpi pdf: The Greenhouse Gas Protocol , 2004 The GHG Protocol Corporate Accounting and Reporting Standard helps companies and other organizations to identify, calculate, and report GHG emissions. It is designed to set the standard for accurate, complete, consistent, relevant and transparent accounting and reporting of GHG emissions. |
| facilities management kpi pdf: Developing Performance Indicators for Managing Maintenance Terry Wireman, 2005 This unique reference utilizes techniques based on other management measurement systems, such as the balanced scorecard. It also presents a maturing of measurement technique for maintenance and asset maintenance and development techniques allowing companies to be competitive into the future. |
| facilities management kpi pdf: Uptime John D. Campbell, James V. Reyes-Picknell, 2015-08-18 Uptime describes the combination of activities that deliver fewer breakdowns, improved productive capacity, lower costs, and better environmental performance. The bestselling second edition of Uptime has been used as a textbook on maintenance management in several postsecondary institutions and by many companies as the model framework for their mai |
| facilities management kpi pdf: Building A Body Of Knowledge In Project Management In Developing Countries George Ofori, 2023-06-22 This book presents a state-of-the-art account of the recent developments and needs for project management in developing countries. It adds to the current state of knowledge on project management in general by capturing current trends, how they widen the content and scope of the field, and why there is a need for a specialist body of knowledge for developing countries. Eminent experts in this domain address the specific nature and demands of project management in developing countries, in the context of its scope and priorities, and discuss the relationships between this emerging field and established bodies of knowledge. The book also addresses the future of project management in developing countries and how this might influence mainstream project management. This important book will be an essential reference for practitioners, students, researchers and policymakers engaged in how to improve the effectiveness and efficiency of project management in developing countries. |
| facilities management kpi pdf: An Introduction to Predictive Maintenance R. Keith Mobley, 2002-10-24 This second edition of An Introduction to Predictive Maintenance helps plant, process, maintenance and reliability managers and engineers to develop and implement a comprehensive maintenance management program, providing proven strategies for regularly monitoring critical process equipment and systems, predicting machine failures, and scheduling maintenance accordingly. Since the publication of the first edition in 1990, there have been many changes in both technology and methodology, including financial implications, the role of a maintenance organization, predictive maintenance techniques, various analyses, and maintenance of the program itself. This revision includes a complete update of the applicable chapters from the first edition as well as six additional chapters outlining the most recent information available. Having already been implemented and maintained successfully in hundreds of manufacturing and process plants worldwide, the practices detailed in this second edition of An Introduction to Predictive Maintenance will save plants and corporations, as well as U.S. industry as a whole, billions of dollars by minimizing unexpected equipment failures and its resultant high maintenance cost while increasing productivity. - A comprehensive introduction to a system of monitoring critical industrial equipment - Optimize the availability of process machinery and greatly reduce the cost of maintenance - Provides the means to improve product quality, productivity and profitability of manufacturing and production plants |
| facilities management kpi pdf: Investments in Federal Facilities National Research Council, Division on Engineering and Physical Sciences, Board on Infrastructure and the Constructed Environment, Committee on Business Strategies for Public Capital Investment, 2004-06-24 Facilities now owned by the Federal Government are valued at over $300 billion. It also spends over $25 billion per year for acquisition, renovation, and upkeep. Despite the size of these sums, there is a growing litany of problems with federal facilities that continues to put a drain on the federal budget and compromise the effectiveness of federal services. To examine ways to address these problems, the sponsoring agencies of the Federal Facilities Council (FFC) asked the National Research Council (NRC) to develop guidelines for making improved decisions about investment in and renewal, maintenance, and replacement of federal facilities. This report provides the result of that assessment. It presents a review of both public and private practices used to support such decision making and identifies appropriate objectives, practices, and performance measures. The report presents a series of recommendations designed to assist federal agencies and departments improve management of and investment decision making for their facilities. |
| facilities management kpi pdf: Construction Management of Healthcare Projects Sanjiv Gokhale, Thomas Gormley, 2013-12-22 A complete, practical guide to managing healthcare facility construction projects Filled with best practices and the latest industry trends, Construction Management of Healthcare Projects describes the unique construction requirements of hospitals, including building components, specialized functions, codes, and regulations. Detailed case studies offer invaluable insight into the real-world application of the concepts presented. This authoritative resource provides in-depth information on how to safely and successfully deliver high-quality healthcare construction projects on time and within budget. Coverage includes: Regulations and codes impacting hospitals Planning and predesign Project budgeting Business planning and pro formas Healthcare project financing Traditional delivery methods for healthcare projects Modern project delivery methods and alternate approaches The challenges of additions and renovations Mechanical and electrical systems in hospitals Medical technology and information systems Safety and infection control Commissioning of healthcare projects Occupying the project The future of healthcare construction |
| facilities management kpi pdf: KPI Mega Library RACHAD. BAROUDI, 2016-10-28 The purpose of this guide book is to give the reader a quick and effective access to the most appropriate Key Performance Indicator (KPI). The 36,000 KPIs are categorized in a logical and alphabetical order. Many organizations are spending a lot of funds on building their strategic planning and performance management capabilities. One of the current challenges is the difficulty to know what KPIs are used in similar situations. This book main objective is to acquaint the reader with available KPIs measuring performance of a specific industry, sector, international topic, and functional area. The book is divided into three sections:1) Organization Section: 32 Industries | 385 Functions | 11,000 KPIs2) Government Section: 32 Sectors | 457 Functions | 12,000 KPIs3) International Section: 24 Topics | 39 Sources | 13,000 KPIsREVIEWS: It's very interesting book. Let me also use this opportunity to congratulate you on it Augustine Botwe, M&E Consultant - Sweden Thank you for this book. As an OD and performance consultant, it will be great to have a reference like this to help assist clients and not reinvent the wheel. Congratulations on making this happen with admiration Sheri Chaney Jones - Ohio, USAFabulous book! I bought it for my company. Good work! Elizabeth Amini, CEO, Strategist - LA, USACongratulations for this tremendous work you have done with this book! Roxana Goldstein, Monitoring Consultant - Argentina This looks like a very important reference for me in my BSC consulting practice. Edy Chakra, Partner, ADDIMA Consulting - UKCongratulations for your book, it is very comprehensive! Rafael Lemaitre - Manager at Palladium Group - SpainMany thanks for sharing this valuable information. I will use as reference in my work. Edi Indriyotomo - Senior IT Mgr. - IndonesiaI am reading my copy of your great book KPI Mega Library which I bought from Amazon. Thank you, great effort! Basel A - KuwaitIt's a great idea, for folks who don't have a clue where to start. If you're a strategy consultant who shapes strategies for your clients, you need a tailored set of performance metrics Shelley Somerville, Social Change Strategist - LA, USAA very comprehensive list of KPIs across a number of functions, industries, etc. As an organizational consultant, I could use this resource as a jumping off point to discuss KPIs with a client based on their particular needs. This book could be a great tool to pick and choose the correct KPIs based on a number of criteria Anthony Bussard - Dynamic, Innovative HR Effectiveness Consultant - Boston |
| facilities management kpi pdf: The Metric Tide James Wilsdon, 2016-01-20 ‘Represents the culmination of an 18-month-long project that aims to be the definitive review of this important topic. Accompanied by a scholarly literature review, some new analysis, and a wealth of evidence and insight... the report is a tour de force; a once-in-a-generation opportunity to take stock.’ – Dr Steven Hill, Head of Policy, HEFCE, LSE Impact of Social Sciences Blog ‘A must-read if you are interested in having a deeper understanding of research culture, management issues and the range of information we have on this field. It should be disseminated and discussed within institutions, disciplines and other sites of research collaboration.’ – Dr Meera Sabaratnam, Lecturer in International Relations at the School of Oriental and African Studies, University of London, LSE Impact of Social Sciences Blog Metrics evoke a mixed reaction from the research community. A commitment to using data and evidence to inform decisions makes many of us sympathetic, even enthusiastic, about the prospect of granular, real-time analysis of our own activities. Yet we only have to look around us at the blunt use of metrics to be reminded of the pitfalls. Metrics hold real power: they are constitutive of values, identities and livelihoods. How to exercise that power to positive ends is the focus of this book. Using extensive evidence-gathering, analysis and consultation, the authors take a thorough look at potential uses and limitations of research metrics and indicators. They explore the use of metrics across different disciplines, assess their potential contribution to the development of research excellence and impact and consider the changing ways in which universities are using quantitative indicators in their management systems. Finally, they consider the negative or unintended effects of metrics on various aspects of research culture. Including an updated introduction from James Wilsdon, the book proposes a framework for responsible metrics and makes a series of targeted recommendations to show how responsible metrics can be applied in research management, by funders, and in the next cycle of the Research Excellence Framework. The metric tide is certainly rising. Unlike King Canute, we have the agency and opportunity – and in this book, a serious body of evidence – to influence how it washes through higher education and research. |
| facilities management kpi pdf: Business Dashboards Nils H. Rasmussen, Manish Bansal, Claire Y. Chen, 2009-03-27 Focusing on designing the right dashboards for use in an organization, this timely, full color book reveals how to successfully deploy dashboards by building the optimal software architecture and dashboard design. In addition, it describes the value of this popular technology to a business and how it can have a significant impact on performance improvement. A unique collection of more than 120 dashboard images are organized by category. One of the chapters provides a step-by-step description of the key performance indicator (KPIs) design process. One of the appendices contains more than 1,000 examples of KPIs to help design the content of dashboards. The book also describes all the steps in a dashboard implementation and offers related advice. Nils Rasmussen (West Hollywood, CA) is cofounder and Principal of Solver, Inc. Claire Y. Chen (Long Beach, CA) is a Senior Business Intelligence Architect at Solver, Inc. Manish Bansal (Irvine, CA) is Vice President of Sales at Solver, Inc. |
| facilities management kpi pdf: Performance Indicators for Water Supply Services Helena Alegre, Jaime M. Baptista, Enrique Cabrera Jr, Francisco Cubillo, Patricia Duarte, Wolfram Hirner, Wolf Merkel, Renato Parena, 2016-09-15 The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies. |
| facilities management kpi pdf: Alarm Management for Process Control, Second Edition Doug Rothenberg, 2018-02 This book elevates alarm management from a fragmented collection of procedures, metrics, experiences, and trial-and-error, to the level of a technology discipline. It provides a complete treatment of best practices in alarm management. The technology and approaches found here provide the opportunity to completely understand the what, the why, and the how of successful alarm systems. No modern industrial enterprise, particularly in such areas as chemical processing, can operate without a secure and reliable infrastructure of alarms and controls-they are an integral part of all production management and control systems. Improving alarm management is an effective way to provide operators with high-value support and guidance to successfully manage industrial plant operations. Readers will find: Recommendations and guidelines are developed from fundamental concepts to provide powerful technical tools and workable approaches; Alarms are treated as indicators of abnormal situations, not simply sensor readings that might be out of position; Alarm improvement is intimately linked to infrastructure management, including the vital role of plant maintenance to alarm management, the need to manage operators' charter to continue to operate during abnormal situations vs. cease operation, and the importance of situation awareness without undue reliance upon alarms. The ability to appreciate technical issues is important, but this book requires no previous specific technical, educational, or experiential background. The style and content are very accessible to a broad industrial audience from board operator to plant manager. All critical tasks are explained with workflow processes, examples, and insight into what it all means. Alternatives are offered everywhere to enable users to tailor-make solutions to their particular sites. |
| facilities management kpi pdf: Capital Asset Management Federal Facilities Council, Federal Facilities Council Technical Report No. 143, 2001-05-17 Federally owned capital assets include some 500,000 buildings and similar facilities worldwide acquired during 200 years of government operations. Government facilities are used to defend the national interest; conduct foreign policy; house historic, cultural and educational artifacts; pursue research; and provide services to the American public. These buildings and structures project an image of American government at home and abroad, contribute to the architectural and socioeconomic fabric of their communities, and support the organizational and individual performance of federal employees conducting the business of government . Federal facilities embody significant investments and resources and therefore constitute a portfolio of public assets. At least 30 separate agencies manage these facilities. As stewards of this public investment, federal facilities program managers face a number of challenges. In the 1990s Congress and the Executive Branch took a number of initiatives to improve capital asset decision making in the federal government. These include enacting the Government Performance and Results Act of 1993, the Federal Acquisition Streamlining Act of 1994, the Clinger-Cohen Act of 1996 and a series of federal financial accounting standards; developing the Capital Programming Guide (1997); and appointing the President's Commission to Study Capital Budgeting (1997). Senior and mid-level agency officials are now seeking ways to implement these initiatives efficiently and effectively. The Federal Facilities Council (FFC) sponsored a conference entitled Capital Asset Management: Tools and Strategies For Decision Making to highlight strategies and ideas for capital asset management so that federal and other public agencies can improve decision making for facilities investment. Held at the National Academy of Sciences in Washington, D.C., on September 13, 2000, the conference featured speakers from the public, non-profit, and private sectors. Capital Asset Management: Tools and Strategies For Decision Making: Conference Proceedings summarizes the presentations made at that conference. The speakers focused on trends and best practices in capital budgeting; capital asset decision making processes in three federal agencies; building a case for capital reinvestment; and new tools for federal agencies. Online resources referred to by the speakers are listed in Appendix A. Appendix B contains the speakers' biographies. |
| facilities management kpi pdf: The Changing Academic Profession Ulrich Teichler, Akira Arimoto, William K. Cummings, 2015-04-09 This book provides an overview on the major findings of a questionnaire survey of academic profession in international perspective. More than 25,000 professors and junior staff at universities and other institutions of higher education at almost 20 countries from all over the world provide information on their working situation, their views and activities. The study “The Changing Academic Profession” is the second major study of its kind, and changes of views and activities are presented through a comparison of the findings with those of the earlier study undertaken in the early 1990s. Major themes are the academics’ perception of their societal and institutional environments, the views on the major tasks of teaching, research and services, their professional preferences and actual activities, their career, their perceived influence and their overall job satisfaction. Emphasis is placed on the influence of recent changes in higher education: the internationalisation and globalisation, the increasing expectation to provide evidence of the relevance of academic work, and finally the growing power of management at higher education institutions. Overall, the academics surveyed show that worldwide discourses and trends in higher education put their mark on the academic profession, but differences by country continue to be noteworthy. Academics consider themselves to be more strongly exposed to mechanism of regulations, incentives and sanctions as well as various assessments than in the past; yet their own freedom, and responsibilities and influence shape their identity more strongly and are reflected in widespread professional satisfaction. |
| facilities management kpi pdf: Water Key Performance Indicators and Benchmarks for Offices and Hotels Rachel Waggett, Catherine Arotsky, 2006 This report describes how suitable benchmarks have been found for water use in offices and hotels across England and Wales that will enable managers of offices and hotels to understand whether their property is performing well or poorly in comparison with other similar buildings in the UK. |
| facilities management kpi pdf: Performance Measurement in Service Businesses Lin Fitzgerald, 1991 This book aims to help service managers to develop appropriate measures of business performance to support the creation of a sustainable competitive advantage. Persons either practising or studying management in service organisations who are looking to develop effective measurement systems to monitor and control business performance will benefit from this book. |
| facilities management kpi pdf: Measuring Strategic Readiness Bradley Martin, Laura Fraade-Blanar, Michael E. Linick, Christy Foran, Jacqueline Gardner Burns, Krista Romita Grocholski, Katherine C. Hastings, Sydney Jean Litterer, Kristin F. Lynch, Jared Mondschein, 2021 The authors explore a more expansive approach to readiness assessments that goes beyond the narrow lens of operational readiness and considers a broader set of dimensions that could affect readiness outcomes. |
Facilities - definition of facilities by The Free Dictionary
Define facilities. facilities synonyms, facilities pronunciation, facilities translation, English dictionary definition of facilities. n. pl. fa·cil·i·ties 1. a. Ease in moving, acting, or doing: "a soldier who …
FACILITY Definition & Meaning - Merriam-Webster
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We support other City of Boston departments in the planning, design, construction, and major renovations of City-owned buildings. Our Bid Counter is now located at 2 Center Plaza, Suite …
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The capital of Massachusetts and also one of the nation's oldest cities, Boston boasts a choice of 6 assisted living facilities within its central area. Opening up the search to outer suburbs grants …
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Spaulding Rehabilitation Hospital | Mass General Brigham
Spaulding Rehabilitation Hospital (Boston) is one of the largest inpatient rehabilitation facilities in the U.S and is consistently ranked as one of the country's top rehabilitation hospitals by U.S. …
10 Best Assisted Living Facilities in Boston, MA - A Place for Mom
Jun 6, 2025 · To find the best assisted living options for your needs and budget, browse through 79 communities in Boston. Our detailed directory has 1062 reviews, photos, and lists of …
Facilities - definition of facilities by The Free Dictionary
Define facilities. facilities synonyms, facilities pronunciation, facilities translation, English dictionary definition of facilities. n. pl. fa·cil·i·ties 1. a. Ease in moving, acting, or doing: "a soldier who …
FACILITY Definition & Meaning - Merriam-Webster
The meaning of FACILITY is the quality of being easily performed. How to use facility in a sentence.
Public Facilities - Boston.gov
We support other City of Boston departments in the planning, design, construction, and major renovations of City-owned buildings. Our Bid Counter is now located at 2 Center Plaza, Suite …
The 20 Best Assisted Living Facilities in Boston, MA - Seniorly
Mar 1, 2025 · Standish Village is a vibrant senior living community nestled in the historic Lower Mills neighborhood, offering residents a secure and supportive environment. The community is …
FACILITIES | definition in the Cambridge English Dictionary
FACILITIES meaning: 1. the buildings, equipment, and services provided for a particular purpose: 2. a polite way of…. Learn more.
Best Assisted Living Facilities in Boston, MA for 2025 - Caring.com
The capital of Massachusetts and also one of the nation's oldest cities, Boston boasts a choice of 6 assisted living facilities within its central area. Opening up the search to outer suburbs grants …
Adult Residential Programs - Group Homes in MA and RI
Seven Hills is defining Dignity by supporting over 120 group residential homes in Massachusetts and Rhode Island. Our homes are designed to offer each person the maximum level of …
Hebrew SeniorLife - Independent and Assisted Senior Living and …
Jun 9, 2025 · We’re here for you as New England’s largest nonprofit provider of senior care and living communities. Our compassionate teams provide quality care to seniors at all stages of …
Spaulding Rehabilitation Hospital | Mass General Brigham
Spaulding Rehabilitation Hospital (Boston) is one of the largest inpatient rehabilitation facilities in the U.S and is consistently ranked as one of the country's top rehabilitation hospitals by U.S. …
10 Best Assisted Living Facilities in Boston, MA - A Place for Mom
Jun 6, 2025 · To find the best assisted living options for your needs and budget, browse through 79 communities in Boston. Our detailed directory has 1062 reviews, photos, and lists of …
