Digital Business Process Automation

  digital business process automation: BUSINESS PROCESS AUTOMATION SANJAY MOHAPATRA, 2009-01-01 This book discusses the major trends in Business Process Automation (BPA) and explains how BPA technologies and tools are applied in practice. It introduces the students to the concepts of BPA and describes the need for automation in business process management. The book illustrates live examples of different functions of an enterprise where automation has been successfully implemented to reap business benefits. It elaborates the applications of BPA in various sectors such as HR and payroll, marketing, e-governance, knowledge management and banking. The text also discusses in detail the role of Chief Information Officer (CIO) as a change agent for designing and implementing automation initiatives. Return-on-Investment (ROI) calculations have been shown as a business case for automating business processes. Evaluation criteria for deciding which software package to be implemented have been thoroughly explained. Key Features : Provides case studies at the end of all chapters to help the students for easy understanding of the concepts discussed. Includes chapter-end questions to test students’ comprehension of the subject. Presents a glossary of technical terms. The book is designed for the postgraduate students of management. It would be useful for the professionals and practitioners for implementation of process automation in organizations as well.
  digital business process automation: Digital Business and Electronic Commerce Bernd W. Wirtz,
  digital business process automation: Semantic Web Technologies and E-business A. F. Salam, Jason R. Stevens, 2007 This book presents research related to the application of semantic Web technologies, including semantic service-oriented architecture, semantic content management, and semantic knowledge sharing in e-business processes. It compiles research from expertsaround the globe to bring to the forefront the many issues surrounding the application of semantic Web technologies in e-business--Provided by publisher.
  digital business process automation: Business Process Analysis in the Digital Transformation Era Tukino, Ahmad Fauzi, Baenil Huda, 2024-05-05 Embark on a transformative journey into the heart of modern business practices with Business Process Analysis in the Digital Transformation Era. Through twelve insightful chapters, this comprehensive guide navigates the intricate landscape of digital transformation, offering practical insights and expert guidance for thriving in today's dynamic business environment. In Chapter 1, readers are introduced to the fundamental concepts of digital transformation and its profound implications for organizational processes and strategies. Delve deeper into the realm of Business Process Analysis in Chapter 2, where core principles and methodologies are explored to equip readers with the tools needed to navigate the complexities of digital transformation. Chapter 3 sheds light on the role of technology in driving Digital Transformation in Business, illuminating the ways in which organizations can leverage digital tools to stay ahead in a rapidly evolving marketplace. Discover cutting-edge Tools and Methods for Business Process Analysis in Chapter 4, as experts share practical techniques for optimizing workflows and enhancing efficiency in the digital era. Chapter 5 invites readers to explore the art of Modeling and Simulating Digital Business Processes, offering actionable strategies for designing and refining digital workflows for maximum impact. Unlock the secrets of Digital Business Process Optimization in Chapter 6, where industry pioneers reveal innovative approaches for streamlining operations and driving sustainable growth. In Chapter 7, delve into the world of Digital Business Process Automation and discover how automation technologies are revolutionizing traditional workflows to drive productivity and innovation. Chapter 8 explores the importance of Business Process Integration in the Era of Digital Transformation, highlighting the value of seamless collaboration and integration in achieving organizational success. Explore the power of Big Data Analysis in Digital Business Processes in Chapter 9, as experts demonstrate how data-driven insights can inform decision-making and drive strategic growth initiatives. Navigate the complex terrain of Security and Ethics in Digital Business Processes in Chapter 10, where critical considerations surrounding data security and ethical practices are explored in-depth. In Chapter 11, real-world Case Studies and Implementation examples offer practical insights and inspiration drawn from successful digital transformation initiatives across various industries. Finally, peer into the future in Chapter 12 as experts ponder the Challenges and Future of Business Process Analysis in the Digital Transformation Era, offering visionary perspectives on the evolving role of technology and its impact on business strategy and innovation. With its comprehensive coverage and actionable insights, Business Process Analysis in the Digital Transformation Era is an essential resource for business leaders, analysts, and practitioners seeking to thrive in the digital age.
  digital business process automation: Workflow Automation with Microsoft Power Automate Aaron Guilmette, 2020-09-18 Find our new updated edition to get the latest industry knowledge at your disposal Key Features Learn the latest in Power Automate with updated user interface visuals and new technology included Apply practical knowledge like managing user inputs, documents, approvals, and database storage Create flows that integrate with services both inside and outside the Microsoft 365 ecosystem Book DescriptionMicrosoft Power Automate is a workflow automation solution included in Microsoft 365. This book explores the core concepts of workflow automation, such as working with connectors, triggers, and actions, along with their practical implementation in automating business tasks and simplifying digital processes to boost enterprise productivity.What you will learn Learn the basic building blocks of Power Automate capabilities Explore connectors in Power Automate to automate email workflows Discover how to make a flow for copying files between cloud services Configure Power Automate Desktop flows for your business needs Build on examples to create complex database and approval flows Connect common business applications like Outlook, Forms, and Teams Learn the introductory concepts for robotic process automation Discover how to use AI sentiment analysis Who this book is for The book is for technologists, system administrators, and Power users with little or no Microsoft Power Automate experience. Familiarity with basic Microsoft 365 services is expected.
  digital business process automation: The Digital Transformation of Logistics Mac Sullivan, Johannes Kern, 2021-03-30 The digital transformation is in full swing and fundamentally changes how we live, work, and communicate with each other. From retail to finance, many industries see an inflow of new technologies, disruption through innovative platform business models, and employees struggling to cope with the significant shifts occurring. This Fourth Industrial Revolution is predicted to also transform Logistics and Supply Chain Management, with delivery systems becoming automated, smart networks created everywhere, and data being collected and analyzed universally. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides a holistic overview of this vital subject clouded by buzz, hype, and misinformation. The book is divided into three themed-sections: Technologies such as self-driving cars or virtual reality are not only electrifying science fiction lovers anymore, but are also increasingly presented as cure-all remedies to supply chain challenges. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, the authors peel back the layers of excitement that have grown around new technologies such as the Internet of Things (IoT), 3D printing, Robotic Process Automation (RPA), Blockchain or Cloud computing, and show use cases that give a glimpse about the fascinating future we can expect. Platforms that allow businesses to centrally acquire and manage their logistics services disrupt an industry that has been relationship-based for centuries. The authors discuss smart contracts, which are one of the most exciting applications of Blockchain, Software as a Service (SaaS) offerings for freight procurement, where numerous data sources can be integrated and decision-making processes automated, and marine terminal operating systems as an integral node for shipments. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, insights are shared into the cold chain industry where companies respond to increasing quality demands, and how European governments are innovatively responding to challenges of cross-border eCommerce. People are a vital element of the digital transformation and must be on board to drive change. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution explains how executives can create sustainable impact and how competencies can be managed in the digital age - especially for sales executives who require urgent upskilling to remain relevant. Best practices are shared for organizational culture change, drawing on studies among senior leaders from the US, Singapore, Thailand, and Australia, and for managing strategic alliances with logistics service providers to offset risks and create cross-functional, cross-company transparency. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides realistic insights, a ready-to-use knowledge base, and a working vocabulary about current activities and emerging trends of the Logistics industry. Intended readers are supply chain professionals working for manufacturing, trading, and freight forwarding companies as well as students and all interested parties.
  digital business process automation: INTELLIGENT AUTOMATION PASCAL. BARKIN BORNET (IAN. WIRTZ, JOCHEN.), 2020
  digital business process automation: Migrating to SAP S/4HANA Frank Densborn, Frank Finkbohner, Jochen Freudenberg, Kim Mathäß, Frank Wagner, 2017
  digital business process automation: Emerging Challenges, Solutions, and Best Practices for Digital Enterprise Transformation Sandhu, Kamaljeet, 2021-06-18 As organizations continue to move towards digital enterprise, the need for digital transformation continues to grow especially due to the COVID-19 pandemic. These impacts will last far into the future, as newer digital technologies continue to be accepted, used, and developed. These digital tools will forever change the face of business and management. However, on the road to digital enterprise transformation there are many successes, difficulties, challenges, and failures. Finding solutions for these issues through strategic thinking and identification of the core issues facing the enterprise is of primary concern. This means modernizing management and strategies around the digital workforce and understanding digital business at various levels. These key areas of digitalization and global challenges, such as those during or derived from the pandemic, are new and unique; They require new knowledge gained from a deep understanding of complex issues that have been examined and the solutions being discovered. Emerging Challenges, Solutions, and Best Practices for Digital Enterprise Transformation explores the key challenges being faced as businesses undergo digital transformation. It provides both solutions and best practices for not only handling and solving these key issues, but for becoming successful in digital enterprise. This includes topics such as security and privacy in technologies, data management, information and communication technologies, and digital marketing, branding, and commerce. This book is ideal for managers, business professionals, government, researchers, students, practitioners, stakeholders, academicians, and anyone else looking to learn about new developments in digital enterprise transformation of business systems from a global perspective.
  digital business process automation: Introducing SAP Intelligent Robotic Process Automation Dwayne Desylvia, Jonathan Yagos, 2020 With this book, see what SAP Intelligent Robotic Process Automation has to offer! --
  digital business process automation: Handbook on Business Process Management and Digital Transformation Paul Grefen, Irene Vanderfeesten, 2024-08-06 Many organizations are currently undertaking digital transformation to improve their business processes and better achieve their goals. This Handbook provides a comprehensive overview of contemporary trends and research at the point where business process management and digital transformation meet. Presenting a multidisciplinary approach, it demonstrates the close link between these two fields through engagement with theory and practice.
  digital business process automation: Modern Business Process Automation Arthur H. M. ter Hofstede, Wil M. P. van der Aalst, Michael Adams, Nick Russell, 2009-11-18 The ?eld of Business Process Management (BPM) is marred by a seemingly e- less sequence of (proposed) industry standards. Contrary to other ?elds (e.g., civil or electronic engineering), these standards are not the result of a widely supported consolidationofwell-understoodandwell-establishedconceptsandpractices.Inthe BPM domain, it is frequently the case that BPM vendors opportunistically become involved in the creation of proposed standards to exert or maintain their in?uence and interests in the ?eld. Despite the initial fervor associated with such standardi- tion activities, it is no less frequent that vendors either choose to drop their support for standards that they earlier championed on an opportunistic basis or elect only to partially support them in their commercial offerings. Moreover, the results of the standardization processes themselves are a concern. BPM standards tend to deal with complex concepts, yet they are never properly de?ned and all-too-often not informed by established research. The result is a plethoraof languagesand tools, with no consensuson conceptsand their implem- tation. They also fail to provide clear direction in the way in which BPM standards should evolve. One can also observe a dichotomy between the “business” side of BPM and its “technical” side. While it is clear that the application of BPM will fail if not placed in a proper business context, it is equally clear that its application will go nowhere if it remains merely a motivational exercise with schemas of business processes hanging on the wall gathering dust.
  digital business process automation: Digital Business Strategies Jordan Ray, 2021-02-16 ★ 55% discount for bookstores! Now at $24.95 of $34,95! ★ ★★How do you refine existing processes to streamline workflows, improve customer experiences, and create new opportunities? How do you gather data specific to your operations and your customers to measure performance, forecast trends, and improve products?★★ Your customers will never stop using this amazing book! Digital transformation is less about technology and more about your business strategy. It's about your people, your process, and your data. How do you change your work culture so that your employees collaborate better, become more productive, and start innovating? In order to thrive in the digital age, organizations need leadership that can lead their transformation through innovation. They need to change existing business models, introduce new products and services, and guide the entire team through the process. Digital transformation is not just for larger enterprises; small and medium-sized businesses also need to transform digitally to stay competitive and scale operations for further growth. DOWNLOAD:: Digital Business Automation -- Get the Most Out of Marketing Automation Explained for Beginners. Transformation and Best Growth Strategy Through Digital Marketing for Passive Income Digital transformation requires strategic thinking. You can't implement technology without understanding its real value for your business. For a successful transformation, you must create a digital roadmap and use it as a guiding principle. Your team's readiness to support business objectives and foster a culture of innovation is crucial for meeting your goals. New digital technologies are advancing at a fast pace, which makes it difficult for most organizations to maintain in-house resources with the required skills. Many organizations are testing new technologies for business value. Don't be left out. While it may seem like a massive undertaking, you don't have to take on a digital transformation alone. Rely on technology partners to help you address your specific needs and to accelerate your transformation. Digital transformation is not an overnight change, but rather an ongoing journey that continues as digital technologies advance and business needs evolve. By building a strategic roadmap and starting with small changes, you can slowly begin to transform key areas of the business and eventually be successful in meeting all objectives. This book gives a comprehensive guide on the following: Understanding digital transformation Botnets and beyond Technologies powering digital transformation Roadmapping your digital transformation strategy Hands-on automating customer follow-up Email automation Micro sales funnels How to automate your marketing Levels of automation Cloud computing... and more!!! Risks of not adopting digital can be significant. You will continue to face growing competition from the digital-savvy competitors and digital startups in your industry. In the digital age, the only way to survive and thrive is to embrace digital! Scroll to the top of the page and select the Buy Now button.
  digital business process automation: Blockchain and Robotic Process Automation Agnes Koschmider, Stefan Schulte, 2022-01-01 This book integrates the material of the lecture series “Blockchain and Robotic Process Automation”, offered at Kiel University. The lecture series sheds light on current research topics on blockchain and robotic process automation (RPA) also in combination with business process management (BPM) or process mining. In this series, leading scientists and business experts give insights into the use of the blockchain technology and RPA. The seven contributions included offer a general introduction into blockchain and smart contracts, and detail the extraction of meaningful events for process mining from blockchain, challenges of blockchain-based collaborative business processes, executing Decision Model and Notation decisions on the blockchain, a blockchain-based solution for digital payment, blockchain use cases in transportation and logistics, and automatically identifying process automation candidates using natural language processing. Overall, the book provides researchers and graduate students with a basic introduction into blockchain, its applications, useful combinations of BPM and blockchain, and use cases for RPA.
  digital business process automation: Enterprise Architecture for Digital Business Tushar K. Hazra, Bhuvan Unhelkar, 2020-10-14 Enterprise Architecture (EA) is an essential part of the fabric of a business; however, EA also transcends and transforms technology and moves it into the business space. Therefore, EA needs to be discussed in an integrated, holistic, and comprehensive manner. Only such an integrated approach to EA can provide the foundation for a transformation that readies the business for the myriad enterprise-wide challenges it will face. Highly disruptive technologies such as Big Data, Machine Learning, and Mobile and Cloud Computing require a fine balance between their business and technical aspects as an organization moves forward with its digital transformation. This book focuses on preparing all organizations – large and small – and those wishing to move into them for the impact of leveraging these emerging, disruptive, and innovative technologies within the EA framework.
  digital business process automation: Digital Business Analysis Fredrik Milani, 2019-01-25 This book frames business analysis in the context of digital technologies. It introduces modern business analysis techniques, including a selection of those in the Business Analysis Body of Knowledge (BABOK) by the International Institute of Business Analysis (IIBA), and exemplifies them by means of digital technologies applied to solve problems or exploit new business opportunities. It also includes in-depth case studies in which business problems and opportunities, drawn from real-world scenarios, are mapped to digital solutions. The work is summarized in seven guiding principles that should be followed by every business analyst. This book is intended mainly for students in business informatics and related areas, and for professionals who want to acquire a solid background for their daily work. It is suitable both for courses and for self-study. Additional teaching materials such as lecture videos, slides, question bank, exams, and seminar materials are accessible on the companion web-page.
  digital business process automation: Business Process Management: Blockchain and Robotic Process Automation Forum Aleksandre Asatiani, José María García, Nina Helander, Andrés Jiménez-Ramírez, Agnes Koschmider, Jan Mendling, Giovanni Meroni, Hajo A. Reijers, 2020-09-03 This book constitutes the proceedings of the Blockchain and Robotic Process Automation (RPA) Forum which was held as part of the 18th International Conference on Business Process Management, BPM 2020. The conference was planned to take place in Seville, Spain, in September 2020. Due to the COVID-19 pandemic the conference took place virtually. The Blockchain Forum and the RPA Forum have in common that they are centered around an emerging and exciting technology. The blockchain is a sophisticated distributed ledger technology, while RPA software allows for mimicking human, repetitive actions. Each of these have the potential to fundamentally change how business processes are being orchestrated and executed in practice. The BPM community has embraced these technologies as objects of analysis, design, development, and evaluation. The 14 full plus one short paper presented in this volume were carefully reviewed and selected from a total of 28 submissions.
  digital business process automation: Practical Process Automation Bernd Ruecker, 2021-03-16 In todayâ??s IT architectures, microservices and serverless functions play increasingly important roles in process automation. But how do you create meaningful, comprehensive, and connected business solutions when the individual components are decoupled and independent by design? Targeted at developers and architects, this book presents a framework through examples, practical advice, and use cases to help you design and automate complex processes. As systems are more distributed, asynchronous, and reactive, process automation requires state handling to deal with long-running interactions. Author Bernd Ruecker demonstrates how to leverage process automation technology like workflow engines to orchestrate software, humans, decisions, or bots. Learn how modern process automation compares to business process management, service-oriented architecture, batch processing, event streaming, and data pipeline solutions Understand how to use workflow engines and executable process models with BPMN Understand the difference between orchestration and choreography and how to balance both
  digital business process automation: The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI Bhaskar Ghosh, Rajendra Prasad, Gayathri Pallail, 2021-12-07 From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience. Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade’s worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind. In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders’ burning questions, such as: How do I identify and prioritize automation opportunities? How do I assess my legacy systems and data issues? How do I derive full value out of my technology investments and automation efforts? How can I inspire my employees to embrace change and the new opportunities presented by automation? The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused—vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results.
  digital business process automation: High Performance Through Business Process Management Mathias Kirchmer, 2017-03-09 This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment. Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution. This means organizations need to establish business process management as a real management discipline. The importance of process innovation, digital technology and people aspects, process governance, internationalization, emerging processes and the unique situation in mid-market organizations are some of the key topics discussed in this book. It ends with a comprehensive case study and a discussion about what process engineers can learn from jazz musicians.
  digital business process automation: Business Information Systems and Technology 4.0 Rolf Dornberger, 2018-03-06 This book discusses digitalization trends and their concrete applications in business and societal contexts. It summarizes new findings from research, teaching and management activities comprising digital transformation, e-business, the representation of knowledge, human–computer interaction and business optimization. The trends discussed include artificial intelligence, virtual reality, robotics, blockchain, and many more. Professors and researchers who conduct research and teach at the interface between academia and business present the latest advances in their field. The book adopts the philosophy of applied sciences and combines both rigorous research and practical applications. As such, it addresses the needs of both professors and researchers, who are constantly seeking inspiration, and of managers seeking to tap the potential of the latest trends to take their business to the next level. Readers will find answers to pressing questions that arise in their daily work.
  digital business process automation: Digital Business Models Adam Jabłoński, Marek Jabłoński, 2020-10-11 By presenting the conditions, methods and techniques of monetisation of business models in the digital economy, this book combines implementation of the theoretical aspects of monetisation with the presentation of practical business solutions in this field. The scope of the book includes the relationship between the monetisation and scalability degree of business models. The book describes the place and role of the digital business ecosystem in the process of digital transformation. It demonstrates ideological and functional conditions for the use of the concept of sharing to design innovative business models while also presenting a multi-dimensional approach to the use of Big Data and their monetisation in the context of business models. Digital Business Models shows the place and role of ecological and social factors in building digital business models that are part of the concept of the circular economy and presents the contemporary conditions of a sustainability concept that meets the ethical challenges of doing digital business. It demonstrates how important the social factors of business model design and the creation of social value are in modern business and demonstrates. The book explores the servitisation of digital business models using digital technologies and features case studies on the effective solutions of business models that use servitisation as a factor supporting the monetisation of business models. Written for scholars exploring the efficiency and effectiveness of business models related to contemporary concepts – Sharing Economy, Circular Economy, Network Economy, Big Data, so on – and those designing business models taking into account social aspects, it will also be of direct interest to entrepreneurship courses.
  digital business process automation: Digital Business Engineering Clemente Minonne, 2022-01-27 Digital Business Transformation, Digitalisation, Business Strategy, Business Process, Business Analysis, Business Architecture, Business Models This book serves practitioners as a guide to digital business engineering. It was consciously conceived and prepared from a methodological perspective, thereby avoiding a strongly technological approach, rather focusing on the presentation of methods and instruments. Its basis is a tried and tested framework model that can be understood as the ideal management cycle of digital business engineering. The control loop consists of goal-setting (Chapter 1: Setting a Business Strategy), implementation (Chapters 2–5), and success assessment (Chapter 6: Validating the Success of Business Transformation) and is located in an outer circuit. The operational implementation phases of digital business engineering are part of the inner cycle: Defining a Business Case (Chapter 2), Eliciting the Business Processes (Chapter 3), Deriving the Business Requirements (Chapter 4), and Transforming the Business Architecture (Chapter 5). The book follows a didactic structure: Each chapter includes learning objectives, summaries, and repetition questions with solutions that can help the reader to reassure themselves and strengthen their knowledge. Users who want to familiarise themselves with the field of digital business engineering thus have material at their disposal that is ideal for self-study. But these modules can also help experienced digital business engineers to deepen their knowledge in their organisation and to strengthen their overall methodological competence.
  digital business process automation: What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services Anthony Ulwick, 2005-09-06 A world-renowned innovation guru explains practices that result in breakthrough innovations Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation. -Clayton Christensen For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using customer requirements to guide growth and innovation. But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually. In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as outcome-driven innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated. Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as needs, benefits, specifications, and solutions, Ulwick argues that researchers should silence the literal voice of the customer and focus on the metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done. Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives. With the same profound insight, simplicity, and uncommon sense that propelled The Innovator's Solution to worldwide acclaim, this paradigm-changing book details an eight-step approach that uses outcome-driven thinking to dramatically improve every aspect of the innovation process--from segmenting markets and identifying opportunities to creating, evaluating, and positioning breakthrough concepts. Using case studies from Microsoft, Johnson & Johnson, AIG, Pfizer, and other leading companies, What Customers Want shows companies how to: Obtain unique customer inputs that make predictable innovation possible Recognize opportunities for disruption, new market creation, and core market growth--well before competitors do Identify which ideas, technologies, and acquisitions have the greatest potential for creating customer value Systematically define breakthrough products and services concepts Innovation is fundamental to success and business growth. Offering a proven alternative to failed customer-driven thinking, this landmark book arms you with the tools to unleash innovation, lower costs, and reduce failure rates--and create the products and services customers really want.
  digital business process automation: Business Process Management: Blockchain, Robotic Process Automation and Educators Forum Julius Köpke, Orlenys López-Pintado, Ralf Plattfaut, Jana-Rebecca Rehse, Katarzyna Gdowska, Fernanda Gonzalez-Lopez, Jorge Munoz-Gama, Koen Smit, Jan Martijn E. M. van der Werf, 2023-09-04 This book constitutes the proceedings of the BPM Forum held at the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023. The Blockchain Forum provided a platform for exploring and discussing innovative ideas on the intersection of BPM and blockchain technology. The RPA Forum focused on the use of the Robotic Process Automation (RPA) in the field of Business Process Management. The Educators Forum brought together educators within the BPM community for sharing resources to improve the practice of teaching BPM-related topics. The 18 full papers included in this volume were carefully reviewed and selected from a total of 39 submissions.
  digital business process automation: Smart Technologies and Innovations in E-Business Popkova, Elena G., 2024-07-17 Under the conditions of the Fifth Industrial Revolution, there appears e-business 5.0, a new model of entrepreneurship in which humans and artificial intelligence (AI) are not opposed but systematically combined and effectively used. Because the core of e-business 5.0 is intelligent systems, the most important role in its development belongs to the management of technologies and innovations. Smart technologies may supplement or replace human resources in business processes, which involves various options of their combination and distribution of labor. This complicates things and requires a new approach to management in e-business 5.0. Smart Technologies and Innovations in E-Business is devoted to comprehensive research of e-business 5.0. This book discusses the systematization of international experience, determination of prospects, and development of recommendations for the improvement of the management of smart technologies and innovations in e-business 5.0. Covering topics such as big data, entrepreneurial development and dynamics, and mobile payment systems, this book is an essential resource for entrepreneurs, business executives and managers, e-commerce professionals, digital marketing experts, technology developers and engineers, academicians and researchers, policy makers and regulators, postgraduate educators and students, and more.
  digital business process automation: Robotic Process Automation Unleashed: Streamlining Business Processes for a Digital Future Fahed Mrad , 2024-09-19 In today's rapidly evolving digital landscape, businesses are constantly challenged to improve efficiency, reduce costs, and stay competitive. Mastering Robotic Process Automation offers a comprehensive, yet accessible guide to Robotic Process Automation (RPA)—a transformative technology that is reshaping how organizations manage repetitive, rules-based tasks. From automating data entry to streamlining complex workflows, RPA allows businesses to free up human resources for strategic and creative work. This book is designed for business professionals, IT specialists, leaders in humanitarian and development sectors, and students looking to expand their knowledge of digital transformation through automation. The guide provides a clear roadmap for understanding, implementing, and optimizing RPA solutions, covering topics such as: Identifying processes suitable for automation. Comparing popular RPA platforms like UiPath, Automation Anywhere, and Blue Prism. Step-by-step guidance on designing and deploying RPA projects. Best practices for maximizing the return on investment (ROI) and monitoring automation performance. Insights into the future of automation, including hyperautomation and AI integration. Throughout the book, real-world examples and case studies from a variety of sectors illustrate how RPA is improving operational efficiency and service delivery, even in resource-constrained environments like humanitarian organizations. The content was developed through a combination of human expertise and advanced AI-assisted tools, reflecting the very principles of automation explored within its pages. Mastering Robotic Process Automation equips readers with practical strategies, clear action steps, and the knowledge needed to successfully navigate their automation journey, making it an essential resource for anyone looking to leverage RPA for business success.
  digital business process automation: Digital Business Transformation Rocco Agrifoglio, Rita Lamboglia, Daniela Mancini, Francesca Ricciardi, 2020-09-15 The recent surge of interest in “digital transformation” is changing the business landscape and posing several challenges, both organizational and sectoral. This transformation involves the application of digital technology in all aspects of business, and enables organizations to create new products and services, and to find more efficient ways of doing business. Moreover, the digital transformation is happening within and across organizations of all types and in every industry, producing a disruptive innovation that can break down the barriers between people and organizations, and help create more adaptive processes. In the information age, it is imperative for organizations to develop IT-related capabilities that allow them to leverage the potential of digital technologies. Due to the pervasive effects of this transformation on processes, firms and industries, both scholars and practitioners are interested in better understanding the key mechanisms behind the emergence and evolution of the digital business transformation. This book presents a collection of research papers focusing on the relationships between technologies (e.g., digital platforms, AI, blockchain, etc.), processes (e.g., decision-making, co-creation, financial, compliance, etc.), and organizations (e.g., smart organizations, digital ecosystems, Industry 4.0, collaborative networked organizations, etc.), which have been categorized into three major areas: organizing, managing and controlling. It also provides critical insights into how the digital transformation is enhancing organizational processes and firms’ performance through an exploration and exploitation of internal resources, and through the establishment of external connections and linkages. The plurality of views offered makes this book particularly relevant for users, companies, scientists, and governments. The content of the book is based on a selection of the best papers (original double-blind peer-reviewed contributions) presented at the annual conference of the Italian chapter of the AIS, which was held in Naples, Italy in September 2019.
  digital business process automation: Digitalization Cases Nils Urbach, Maximilian Röglinger, 2019 This book presents a rich compilation of real-world cases on digitalization, the goal being to share first-hand insights from respected organizations and to make digitalization more tangible. As virtually every economic and societal sector is now being challenged by emerging technologies, the digital economy is a highly volatile, uncertain, complex and ambiguous place - and one that holds substantial challenges and opportunities for established organizations. Against this backdrop, this book reports on best practices and lessons learned from organizations that have succeeded in overcoming the challenges and seizing the opportunities of the digital economy. It illustrates how twenty-one organizations have leveraged their capabilities to create disruptive innovations, to develop digital business models, and to digitally transform themselves. These cases stem from various industries (e.g. automotive, insurance, consulting, and public services) and countries, reflecting the many facets of digitalization. As all case descriptions follow a uniform schema, they are easily accessible, and provide insightful examples for practitioners as well as interesting cases for researchers, teachers and students. Digitalization is reshaping business on a global scale, and it is evident that organizations must transform to thrive in the digital economy. Digitalization Cases provides first-hand insights into the efforts of renowned companies. The presented actions, results, and lessons learned are a great inspiration for managers, students, and academics. Anna Kopp, Head of IT Germany, Microsoft Understanding digitalization in all its facets requires knowledge about its opportunities and challenges in different contexts. Providing 21 cases from different companies all around the world, Digitalization Cases makes an important contribution toward the comprehensibility of digitalization - from a practical and a scientific point of view. Dorothy Leidner, Ferguson Professor of Information Systems, Baylor University This book is a great source of inspiration and insight on how to drive digitalization. It shows easy to understand good practice examples which illustrate opportunities, and at the same time helps to learn what needs to be done to realize them. I consider this book a must-read for every practitioner who cares about digitalization. Martin Petry, Chief Information Officer and Head of Business Excellence, Hilti .
  digital business process automation: Business Process Management Cases Vol. 2 Jan vom Brocke, Jan Mendling, Michael Rosemann, 2021-09-05 This book is a sequel and extension to the book “Business Process Management Cases, published in its first edition by Springer in 2018. It adds 22 new cases for practitioners and educators to showcase and study Business Process Management (BPM). The BPM cases collection is dedicated to providing a contemporary and comprehensive, industry-agnostic insight into the realities of BPM. In particular it focuses on the lessons that only authentic cases can provide. The experiences documented cover both, the positive impact of deploying BPM as well as the lessons learnt from failed attempts. Each case takes a holistic approach and by doing so, each chapter recognizes that BPM in practice is a multidimensional endeavor covering strategy to operations, systems and infrastructure, governance and culture, models and running processes. This volume also introduces a new device to plan and scope BPM initiatives: the BPM Billboard. The Billboard helps professionals to link BPM projects to the corporate strategy and to build the organizational capabilities to reach such strategic directive. Digital technologies do not just facilitate innovative process designs, but enable entire new strategic options. This book provides a contemporary and comprehensive overview of how to create process-enabled strategies in an opportunity-rich environment. Martin Petry, Hilti CIO This is the first book to present the BPM Billboard – A new management tool to plan and scope BPM initiatives. The Billboard together with the insightful real-world cases offers valuable guidance towards BPM success from a holistic perspective. Gero Decker, Signavio CEO
  digital business process automation: Digital Workforce Rob King, 2018-10-08 Robotic Process Automation (RPA) has grown from a relatively obscure technology that few recognised to significantly disrupting the workforce in just a few short years. Analysts predict the growth will continue exponentially.But what is the truth? How do you distinguish between the hype and the myths that now surround this topic? Whether it's Bill Gates suggesting RPA should be taxed, or predictions of massive job losses, there is a lot of confusion about what RPA really is and what impact it will have.Whatever industry sector you find yourself in, no matter how large or small, you will find that RPA will become the backbone of your future workforce if you are to continue to meet the changing customer demands. There is a need to act quickly and transform your business now or risk being disrupted by those who have already set out on their automation journey.But then we find that between 30%-50% of automation pilots fail! Statements made by vendors how easy it is to implement RPA are somewhat overstated. However, there are some basic lessons learned that can help you find the right path for your organisation. In this book, I will explain the different types of Robotic Process Automation and how to align your business needs to the solutions available and then start and scale your automation journey. This is not a sheep-dip approach but a carefully considered approach that helps you to align your specific business needs to the right solution and the right business model.Implementing RPA is not easy, but neither should it be too difficult if you follow a well-considered approach.
  digital business process automation: Business Process Management: Blockchain and Robotic Process Automation Forum Aleksandre Asatiani, José María García, Nina Helander, Andrés Jiménez-Ramírez, Agnes Koschmider, Jan Mendling, Giovanni Meroni, Hajo A. Reijers, 2020-09-02 This book constitutes the proceedings of the Blockchain and Robotic Process Automation (RPA) Forum which was held as part of the 18th International Conference on Business Process Management, BPM 2020. The conference was planned to take place in Seville, Spain, in September 2020. Due to the COVID-19 pandemic the conference took place virtually. The Blockchain Forum and the RPA Forum have in common that they are centered around an emerging and exciting technology. The blockchain is a sophisticated distributed ledger technology, while RPA software allows for mimicking human, repetitive actions. Each of these have the potential to fundamentally change how business processes are being orchestrated and executed in practice. The BPM community has embraced these technologies as objects of analysis, design, development, and evaluation. The 14 full plus one short paper presented in this volume were carefully reviewed and selected from a total of 28 submissions.
  digital business process automation: A Profitable Cost Culture - Digital Business Ganesh Shermon, 2018-07-30 In business, the fundamental criteria for determining the rationality of decisions usually are specific economic measures such as return on investment, market share, profits, sales, and margin. Yet despite usage of modern management tools or state of art practices several corporations have not emerged out of the woods in difficult economic downturns. Economic impact of the firm, obviously, is more than internal management approaches alone. Best of organizations have encountered failures for want of strategic differentiators. Schooley Mitchell is a large network of independent and objective telecom, merchant services and small package shipping experts. Both friendly and competent, we are consultants with specialized expertise you can trust, as thousands of happy clients have already experienced. Schooley Mitchell handles your telecom, merchant services and shipping needs without selling you anything, allowing you to focus on your core business knowing your systems are fully optimized.
  digital business process automation: Introducing the Material Master in SAP S/4HANA Himanshu Goel, 2021
  digital business process automation: Advancements in Intelligent Process Automation Thangam, Dhanabalan, 2024-10-01 In the current fast-paced business environment, organizations face the challenge of improving operational efficiency and driving innovation while dealing with complex technological landscapes. Many organizations require assistance exploiting intelligent process automation's full potential (IPA). This is often due to a need for more comprehensive understanding or clear implementation strategies. As a result, they need to help their workflows, optimize resources, and adapt effectively to changing market demands. Advancements in Intelligent Process Automation bridges this gap by providing a holistic view of IPA, encompassing RPA, AI, and ML, among other key technologies. Through real-world case studies, strategic guidelines, and interdisciplinary perspectives, the book offers actionable insights that are not just theoretical, but practical and implementable. This ensures that organizations seeking to implement IPA can do so seamlessly, without feeling overwhelmed or unsure. Addressing ethical and regulatory considerations ensures responsible AI practices and compliance, fostering a sustainable approach to automation.
  digital business process automation: The Digital Transformation of Labor Anthony Larsson, Robin Teigland, 2019-11-11 Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process causes (or may cause) the autonomy of various labor functions, and its impact in creating (or stymieing) various job opportunities on the labor market. This book also seeks to illuminate what actors/groups are mostly benefited by the digitalization/digital transformation and which actors/groups that are put at risk by it. This book takes its point of departure from a 2016 OECD report that contends that the impact digitalization has on the future of labor is ambiguous, as on the one hand it is suggested that technological change is labor-saving, but on the other hand, it is suggested that digital technologies have not created new jobs on a scale that it replaces old jobs. Another 2018 OECD report indicated that digitalization and automation as such does not pose a real risk of destroying any significant number of jobs for the foreseeable future, although tasks would by and large change significantly. This would affects welfare, as most of its revenue stems from taxation, and particularly so from the taxation on labor (directly or indirectly). For this reason, this book will set out to explore how the future technological and societal advancements impact labor conditions. The book seeks to provide an innovative, enriching and controversial take on how various aspects of the labor market can be (and are) affected the ongoing digitalization trend in a way that is not covered by extant literature. As such, this book intends to cater to a wider readership, from a general audience and students, to specialized professionals and academics wanting to gain a deeper understanding of the possible future developments of the labor market in light of an accelerating digitalization/digital transformation of society at large.
  digital business process automation: The Digital Transformation of Logistics Mac Sullivan, Johannes Kern, 2021-04-06 The digital transformation is in full swing and fundamentally changes how we live, work, and communicate with each other. From retail to finance, many industries see an inflow of new technologies, disruption through innovative platform business models, and employees struggling to cope with the significant shifts occurring. This Fourth Industrial Revolution is predicted to also transform Logistics and Supply Chain Management, with delivery systems becoming automated, smart networks created everywhere, and data being collected and analyzed universally. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides a holistic overview of this vital subject clouded by buzz, hype, and misinformation. The book is divided into three themed-sections: Technologies such as self-driving cars or virtual reality are not only electrifying science fiction lovers anymore, but are also increasingly presented as cure-all remedies to supply chain challenges. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, the authors peel back the layers of excitement that have grown around new technologies such as the Internet of Things (IoT), 3D printing, Robotic Process Automation (RPA), Blockchain or Cloud computing, and show use cases that give a glimpse about the fascinating future we can expect. Platforms that allow businesses to centrally acquire and manage their logistics services disrupt an industry that has been relationship-based for centuries. The authors discuss smart contracts, which are one of the most exciting applications of Blockchain, Software as a Service (SaaS) offerings for freight procurement, where numerous data sources can be integrated and decision-making processes automated, and marine terminal operating systems as an integral node for shipments. In The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution, insights are shared into the cold chain industry where companies respond to increasing quality demands, and how European governments are innovatively responding to challenges of cross-border eCommerce. People are a vital element of the digital transformation and must be on board to drive change. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution explains how executives can create sustainable impact and how competencies can be managed in the digital age - especially for sales executives who require urgent upskilling to remain relevant. Best practices are shared for organizational culture change, drawing on studies among senior leaders from the US, Singapore, Thailand, and Australia, and for managing strategic alliances with logistics service providers to offset risks and create cross-functional, cross-company transparency. The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution provides realistic insights, a ready-to-use knowledge base, and a working vocabulary about current activities and emerging trends of the Logistics industry. Intended readers are supply chain professionals working for manufacturing, trading, and freight forwarding companies as well as students and all interested parties.
  digital business process automation: Enterprise Architecture for Digital Business Geng Lin, Lori A. MacVittie, 2022-07-14 Digital transformation has accelerated nearly tenfold in recent years as both a business and technology journey. Yet, most white papers and how-to guides still focus solely on the business side, rather than include methods for optimizing the technology behind it. This handbook shows CIOs, IT directors, and architects how to balance these two concerns successfully. You'll explore current technology trends and shifts required to build a digital business, including how enterprise architecture should evolve if it's to sustain and grow your business. A CIO who can handle digital transformation along with business interests is a rare find. This is the ideal guide to modernizing IT. You'll examine: The latest trends and technologies driving the need for a digital enterprise architecture New components, layers, and concepts that comprise a framework for digital enterprise architecture Skills and technologies you need to modernize an enterprise architecture for a digital business Domains and characteristics of a digital enterprise architecture How to map digital enterprise technologies to the appropriate teams
  digital business process automation: Digital Business Strategies in Blockchain Ecosystems Umit Hacioglu, 2019-11-09 This book analyzes the effects of the latest technological advances in blockchain and artificial intelligence (AI) on business operations and strategies. Adopting an interdisciplinary approach, the contributions examine new developments that change the rules of traditional management. The chapters focus mainly on blockchain technologies and digital business in the Industry 4.0 context, covering such topics as accounting, digitalization and use of AI in business operations and cybercrime. Intended for academics, blockchain experts, students and practitioners, the book helps business strategists design a path for future opportunities.
  digital business process automation: Making the e-Business Transformation Peter Gloor, 2012-12-06 Read this book and you'll not only understand WHY e-Business is vital to the continuing success of your organization but also HOW you can incorporate it into your business. Four key questions are asked within Making the e-Business Transformation: - How do you transform your existing business into an e-business? How do you go about introducing e-business into your Company? - What are the key enabling technologies? - What tools are needed to effectively manage domain and process knowledge? e-Business and e-Commerce is a revolution driven by IT. While computers and computer networks have been around for the last 50 years, it is only in the last five that they have found their way into everyday life. This book shows you how to harness the power of the new technologies to transform your business into an e-business company which will succeed in the e-commerce economy.
What Is Digital Transformation? - IBM
Digital transformation is a business strategy initiative that incorporates digital technology across all areas of an organization. It evaluates and modernizes an organization’s processes, …

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DIGITAL BUSINESS Process inefficiencies in payment methods like letters of credit often undermine the ability to mitigate risk. But by modeling payments as self-executing contracts on …

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Corporate Real Estate and Facilities Management in the digital world Applications of robotic process automation This publication contains general information only and Deloitte is not, by …

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In today's fast-paced digital landscape, organizations are constantly seeking ways to improve efficiency, optimize operations, and stay ahead of the competition. This relentless pursuit has …

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Process control and automation from world's top Distributed Control System vendor, ABB Industrial Automation business offers a range of solutions for industry-specific integrated …

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the new digital business models + more Sample of associated Gartner resources include: • On-site workshop: Building a comprehensive plan for bringing the organization forward and …

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Business Process Automation Author: KPMG in Malta Subject: Re-imagine your workforce Keywords: Robotice Process Automation; rpa malta; digital solutions; software malta; kpmg in …

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Unlocking growth | The power of business process automation in the digital age Making work, work with on-the-job automation There’s nothing new about digital transformation. But that …

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