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| features of business resilience services: Business Resilience David Roberts, Islam Choudhury, Serhiy Kovela, Sheila Roberts, Jawwad Tanvir, 2022-04-03 In an increasingly VUCA (volatile, uncertain, complex and ambiguous) business world, it is more important than ever for organizations to build resilience into their everyday practice. Business Resilience is a practical guide to making organizations more resilient and improving current practices by building on what the organization does well. It explains how managers should constantly monitor their business environment and adapt their priorities depending on the level of disruption - from gradual innovation and improvement in good times to swarming on a single problem during a crisis. Based on the authors' new models for resilience and progress, this book includes frameworks and tools which can be tailored to any organization and used as stand-alone improvements or combined across teams and departments. These practices avoid unnecessary change but enable rapid and sustainable improvements in product development, service delivery and customer value. Learn how to survive and thrive in any environment with this actionable approach to making progress at pace and effectively embedding business resilience. |
| features of business resilience services: Business Continuity and Disaster Recovery Planning for IT Professionals Susan Snedaker, 2011-04-18 Powerful Earthquake Triggers Tsunami in Pacific. Hurricane Katrina Makes Landfall in the Gulf Coast. Avalanche Buries Highway in Denver. Tornado Touches Down in Georgia. These headlines not only have caught the attention of people around the world, they have had a significant effect on IT professionals as well. As technology continues to become more integral to corporate operations at every level of the organization, the job of IT has expanded to become almost all-encompassing. These days, it's difficult to find corners of a company that technology does not touch. As a result, the need to plan for potential disruptions to technology services has increased exponentially. That is what Business Continuity Planning (BCP) is: a methodology used to create a plan for how an organization will recover after a disaster of various types. It takes into account both security and corporate risk management tatics.There is a lot of movement around this initiative in the industry: the British Standards Institute is releasing a new standard for BCP this year. Trade shows are popping up covering the topic.* Complete coverage of the 3 categories of disaster: natural hazards, human-caused hazards, and accidental and technical hazards.* Only published source of information on the new BCI standards and government requirements.* Up dated information on recovery from cyber attacks, rioting, protests, product tampering, bombs, explosions, and terrorism. |
| features of business resilience services: Business Continuity and Risk Management Kurt J. Engemann, Douglas M. Henderson, 2014-10-01 As an instructor, you have seen business continuity and risk management grow exponentially, offering an exciting array of career possibilities to your students. They need the tools needed to begin their careers -- and to be ready for industry changes and new career paths. You cannot afford to use limited and inflexible teaching materials that might close doors or limit their options. Written with your classroom in mind,Business Continuity and Risk Management: Essentials of Organizational Resilience is the flexible, modular textbook you have been seeking -- combining business continuity and risk management. Full educator-designed teaching materials available for download. From years of experience teaching and consulting in Business Continuity and Risk, Kurt J. Engemann and Douglas M. Henderson explain everything clearly without extra words or extraneous philosophy. Your students will grasp and apply the main ideas quickly. They will feel that the authors wrote this textbook with them specifically in mind -- as if their questions are answered even before they ask them. Covering both Business Continuity and Risk Management and how these two bodies of knowledge and practice interface, Business Continuity and Risk Management: Essentials of Organizational Resilience is a state-of-the-art textbook designed to be easy for the student to understand -- and for you, as instructor, to present. Flexible, modular design allows you to customize a study plan with chapters covering: Business Continuity and Risk principles and practices. Information Technology and Information Security. Emergency Response and Crisis Management. Risk Modeling – in-depth instructions for students needing the statistical underpinnings in Risk Management. Global Standards and Best Practices Two real-world case studies are integrated throughout the text to give future managers experience in applying chapter principles to a service company and a manufacturer. Chapter objectives, discussion topics, review questions, numerous charts and graphs. Glossary and Index. Full bibliography at the end of each chapter. Extensive, downloadable classroom-tested Instructor Resources are available for college courses and professional development training, including slides, syllabi, test bank, discussion questions, and case studies. Endorsed by The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM). QUOTES It's difficult to write a book that serves both academia and practitioners, but this text provides a firm foundation for novices and a valuable reference for experienced professionals.--Security Management Magazine The authors...bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike. – Phil AUTHOR BIOS Kurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. He is the editor-in-chief of the International Journal of Business Continuity and Risk Management Douglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc., and has 20+ years of consulting experience in all areas of Business Continuity and Emergency Response Management. He is the author of Is Your Business Ready for the Next Disaster? and a number of templates. |
| features of business resilience services: Cyber Resilience of Systems and Networks Alexander Kott, Igor Linkov, 2018-05-30 This book introduces fundamental concepts of cyber resilience, drawing expertise from academia, industry, and government. Resilience is defined as the ability to recover from or easily adjust to shocks and stresses. Unlike the concept of security - which is often and incorrectly conflated with resilience -- resilience refers to the system's ability to recover or regenerate its performance after an unexpected impact produces a degradation in its performance. A clear understanding of distinction between security, risk and resilience is important for developing appropriate management of cyber threats. The book presents insightful discussion of the most current technical issues in cyber resilience, along with relevant methods and procedures. Practical aspects of current cyber resilience practices and techniques are described as they are now, and as they are likely to remain in the near term. The bulk of the material is presented in the book in a way that is easily accessible to non-specialists. Logical, consistent, and continuous discourse covering all key topics relevant to the field will be of use as teaching material as well as source of emerging scholarship in the field. A typical chapter provides introductory, tutorial-like material, detailed examples, in-depth elaboration of a selected technical approach, and a concise summary of key ideas. |
| features of business resilience services: The Official (ISC)2 Guide to the CCSP CBK Adam Gordon, 2016-04-26 Globally recognized and backed by the Cloud Security Alliance (CSA) and the (ISC)2 the CCSP credential is the ideal way to match marketability and credibility to your cloud security skill set. The Official (ISC)2 Guide to the CCSPSM CBK Second Edition is your ticket for expert insight through the 6 CCSP domains. You will find step-by-step guidance through real-life scenarios, illustrated examples, tables, best practices, and more. This Second Edition features clearer diagrams as well as refined explanations based on extensive expert feedback. Sample questions help you reinforce what you have learned and prepare smarter. Numerous illustrated examples and tables are included to demonstrate concepts, frameworks and real-life scenarios. The book offers step-by-step guidance through each of CCSP’s domains, including best practices and techniques used by the world's most experienced practitioners. Developed by (ISC)2, endorsed by the Cloud Security Alliance® (CSA) and compiled and reviewed by cloud security experts across the world, this book brings together a global, thorough perspective. The Official (ISC)2 Guide to the CCSP CBK should be utilized as your fundamental study tool in preparation for the CCSP exam and provides a comprehensive reference that will serve you for years to come. |
| features of business resilience services: Resilience and Human History Yumiko Nara, Tetsuya Inamura, 2020-08-28 This unique book provides a platform for resilience research, combining knowledge from various domains, such as genetics, primatology, archeology, geography, physical anthropology, cultural anthropology, medicine, ecology, psychology, risk management and systems science, in order to examine specific concepts. The term resilience was originally used in psychology, but in current-day usage, it mainly refers to the ability to recover from disaster; however, the concept of resilience is still ambiguous. This book challenges readers to reconsider the concept of resilience comprehensively from diverse perspectives and to re-conceptualize it as an important framework applicable in various research fields. The book explores resilience by expanding the time and space scales to the maximum. On the time axis, it traces back to our human ancestors (and even to anthropoid apes) and follows the evolution of humans, the origin of agriculture, the rise and fall of ancient civilizations, and the present day. On the space axis, it discusses levels ranging from genetic; bacterial flora; individual, indigenous communities; and modern societies; to the global level. As such it expands the base for considering the problems facing modern society and selecting a future direction. In the long history of evolution, we Homo sapiens have faced, and overcome, various kinds of risks. By acquiring resilience, we have surpassed other animals and become apparent rulers of the earth; but, at the same time, we are also facing more serious risks than ever before. This book provides insights into addressing the challenges of a sustainable future. |
| features of business resilience services: High Availability IT Services Terry Critchley, 2014-12-17 This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases t |
| features of business resilience services: Cloud Security Jamuna S Murthy, Siddesh G, M,, Srinivasa K, G,, 2024-08-28 This comprehensive work surveys the challenges, the best practices in the industry, and the latest developments and technologies. It covers the fundamentals of cloud computing, including deployment models, service models, and the benefits of cloud computing, followed by critical aspects of cloud security, including risk management, threat analysis, data protection, identity and access management, and compliance. Cloud Security explores the latest security technologies, such as encryption, multi‐factor authentication, and intrusion detection and prevention systems, and their roles in securing the cloud environment. Features: Introduces a user-centric measure of cyber security and provides a comparative study on different methodologies used for cyber security Offers real-world case studies and hands-on exercises to give a practical understanding of cloud security Includes the legal and ethical issues, including the impact of international regulations on cloud security Covers fully automated run-time security and vulnerability management Discusses related concepts to provide context, such as Cyber Crime, Password Authentication, Smart Phone Security with examples This book is aimed at postgraduate students, professionals, and academic researchers working in the fields of computer science and cloud computing. |
| features of business resilience services: Azure Modern Data Architecture Anouar BEN ZAHRA, Key Features Discover the key drivers of successful Azure architecture Practical guidance Focus on scalability and performance Expert authorship Book Description This book presents a guide to design and implement scalable, secure, and efficient data solutions in the Azure cloud environment. It provides Data Architects, developers, and IT professionals who are responsible for designing and implementing data solutions in the Azure cloud environment with the knowledge and tools needed to design and implement data solutions using the latest Azure data services. It covers a wide range of topics, including data storage, data processing, data analysis, and data integration. In this book, you will learn how to select the appropriate Azure data services, design a data processing pipeline, implement real-time data processing, and implement advanced analytics using Azure Databricks and Azure Synapse Analytics. You will also learn how to implement data security and compliance, including data encryption, access control, and auditing. Whether you are building a new data architecture from scratch or migrating an existing on premises solution to Azure, the Azure Data Architecture Guidelines are an essential resource for any organization looking to harness the power of data in the cloud. With these guidelines, you will gain a deep understanding of the principles and best practices of Azure data architecture and be equipped to build data solutions that are highly scalable, secure, and cost effective. What You Need to Use this Book? To use this book, it is recommended that readers have a basic understanding of data architecture concepts and data management principles. Some familiarity with cloud computing and Azure services is also helpful. The book is designed for data architects, data engineers, data analysts, and anyone involved in designing, implementing, and managing data solutions on the Azure cloud platform. It is also suitable for students and professionals who want to learn about Azure data architecture and its best practices. |
| features of business resilience services: Disaster Resilience National Academies, Policy and Global Affairs, Committee on Science, Engineering, and Public Policy, Committee on Increasing National Resilience to Hazards and Disasters, 2012-12-29 No person or place is immune from disasters or disaster-related losses. Infectious disease outbreaks, acts of terrorism, social unrest, or financial disasters in addition to natural hazards can all lead to large-scale consequences for the nation and its communities. Communities and the nation thus face difficult fiscal, social, cultural, and environmental choices about the best ways to ensure basic security and quality of life against hazards, deliberate attacks, and disasters. Beyond the unquantifiable costs of injury and loss of life from disasters, statistics for 2011 alone indicate economic damages from natural disasters in the United States exceeded $55 billion, with 14 events costing more than a billion dollars in damages each. One way to reduce the impacts of disasters on the nation and its communities is to invest in enhancing resilience-the ability to prepare and plan for, absorb, recover from and more successfully adapt to adverse events. Disaster Resilience: A National Imperative addresses the broad issue of increasing the nation's resilience to disasters. This book defines national resilience, describes the state of knowledge about resilience to hazards and disasters, and frames the main issues related to increasing resilience in the United States. It also provide goals, baseline conditions, or performance metrics for national resilience and outlines additional information, data, gaps, and/or obstacles that need to be addressed to increase the nation's resilience to disasters. Additionally, the book's authoring committee makes recommendations about the necessary approaches to elevate national resilience to disasters in the United States. Enhanced resilience allows better anticipation of disasters and better planning to reduce disaster losses-rather than waiting for an event to occur and paying for it afterward. Disaster Resilience confronts the topic of how to increase the nation's resilience to disasters through a vision of the characteristics of a resilient nation in the year 2030. Increasing disaster resilience is an imperative that requires the collective will of the nation and its communities. Although disasters will continue to occur, actions that move the nation from reactive approaches to disasters to a proactive stance where communities actively engage in enhancing resilience will reduce many of the broad societal and economic burdens that disasters can cause. |
| features of business resilience services: Principles and Practice of Business Continuity Jim Burtles, 2016-03 Are you are a Business Continuity Manager or training for the job? Are you ready to keep the business up and running in the face of emergencies ranging from earthquakes to accidents to fires to computer crashes? In this second edition of Principles and Practice of Business Continuity: Tools and Techniques, Jim Burtles explains six main scenarios. He promises: “If you and your organization are prepared to deal with these six generic risks, you will be able to recover from any business disaster.” Using his decades of experience, Burtles speaks to you directly and personally, walking you through handling any contingency. He tells you how to bring people together to win executive support, create a Business Continuity Plan, organize response teams, and recover from the disruption. His simple, step-by-step actions and real-world examples give you the confidence to get the job done. To help you along, each chapter of Principles and Practice of Business Continuity: Tools and Techniques starts with learning objectives and ends with a multiple-choice self-examination covering the main points. Thought-provoking exercises at the end of each chapter help you to apply the materials from the chapter to your own experience. In addition, you will find a glossary of the key terms currently in use in the industry and a full index. For further in-depth study, you may download the Business Continuity Toolkit, a wealth of special online material prepared for you by Jim Burtles. The book is organized around the phases of planning for and achieving resiliency in an organization: Part I: Preparation and Startup Part II: Building a Foundation Part III: Responding and Recovering Part IV: Planning and Implementing Part V: Long-term Continuity Are you a professor or a leader of seminars or workshops? On course adoption of Principles and Practice of Business Continuity: Tools and Techniques, you will have access to an Instructor’s Manual, Test Bank, and a full set of PowerPoint slides. |
| features of business resilience services: Mastering Multi-Cloud Paradigm for Enterprises Barjender Paul, 2024-08-16 TAGLINE Building Tomorrow's Enterprise: Embracing the Multi-Cloud Era with AWS, Azure, and GCP. KEY FEATURES ● Comprehensive guide to multi-cloud architecture designs and best practices. ● Expert insights on networking strategies and efficient DNS design for multi-cloud. ● Emphasis on security, performance, cost-efficiency, and robust disaster recovery. DESCRIPTION This book is a comprehensive guide designed for IT professionals and enterprise architects, providing step-by-step instructions for creating and implementing tailored multi-cloud strategies. Covering key areas such as security, performance, cost management, and disaster recovery, it ensures robust and efficient cloud deployments. This book will help you learn to develop custom multi-cloud solutions that align with the organization's specific needs and goals. It includes in-depth discussions on cloud design patterns, architecture designs, and industry best practices. The book offers advanced networking strategies and DNS design insights to optimize system reliability, scalability, and performance. Practical tips help readers navigate the complexities of multi-cloud environments, ensuring seamless integration and management across different cloud platforms. Whether new to cloud concepts or an experienced practitioner looking to enhance your skills, this book equips you with the knowledge and tools needed to excel in your role. By following expert guidance and best practices, you can confidently design and implement multi-cloud strategies that foster innovation and operational excellence in your organization. WHAT WILL YOU LEARN ● Understand the fundamentals and benefits of multi-cloud environments. ● Gain a solid grasp of essential cloud computing concepts and terminologies. ● Learn how to establish a robust foundation for multi-cloud deployments. ● Implement best practices for securing and governing multi-cloud architectures. ● Design effective network solutions tailored for multi-cloud environments. ● Optimize DNS design and management across multiple cloud platforms. ● Apply architecture design patterns to enhance system reliability and scalability. ● Manage costs effectively and implement financial operations in a multi-cloud setting. ● Leverage automation and orchestration to streamline multi-cloud operations. ● Monitor and manage performance and health across various cloud services. ● Ensure robust disaster recovery and build resilient systems for multi-cloud. WHO IS THIS BOOK FOR? This book is for IT professionals, cloud architects, enterprise architects, and cloud engineers with a basic understanding of cloud computing concepts. It is ideal for those looking to deepen their knowledge of multi-cloud strategies and best practices to enhance their organization's cloud infrastructure. TABLE OF CONTENTS 1. Getting Started with Multi-Cloud 2. Cloud Computing Concepts 3. Building a Solid Foundation 4. Security and Governance in Multi-Cloud 5. Designing Network Solution 6. DNS in a Multi-Cloud Landscape 7. Architecture Design Pattern in Multi-Cloud 8. FinOps in Multi-Cloud 9. The Role of Automation and Orchestration 10. Multi-Cloud Monitoring 11. Resilience and Disaster Recovery Index |
| features of business resilience services: Secure and Resilient Software Mark S. Merkow, Lakshmikanth Raghavan, 2011-11-10 Secure and Resilient Software: Requirements, Test Cases, and Testing Methods provides a comprehensive set of requirements for secure and resilient software development and operation. It supplies documented test cases for those requirements as well as best practices for testing nonfunctional requirements for improved information assurance. This resource-rich book includes: Pre-developed nonfunctional requirements that can be reused for any software development project Documented test cases that go along with the requirements and can be used to develop a Test Plan for the software Testing methods that can be applied to the test cases provided A CD with all security requirements and test cases as well as MS Word versions of the checklists, requirements, and test cases covered in the book Offering ground-level, already-developed software nonfunctional requirements and corresponding test cases and methods, this book will help to ensure that your software meets its nonfunctional requirements for security and resilience. The accompanying CD filled with helpful checklists and reusable documentation provides you with the tools needed to integrate security into the requirements analysis, design, and testing phases of your software development lifecycle. Some Praise for the Book: This book pulls together the state of the art in thinking about this important issue in a holistic way with several examples. It takes you through the entire lifecycle from conception to implementation ... . —Doug Cavit, Chief Security Strategist, Microsoft Corporation ...provides the reader with the tools necessary to jump-start and mature security within the software development lifecycle (SDLC). —Jeff Weekes, Sr. Security Architect at Terra Verde Services ... full of useful insights and practical advice from two authors who have lived this process. What you get is a tactical application security roadmap that cuts through the noise and is immediately applicable to your projects. —Jeff Williams, Aspect Security CEO and Volunteer Chair of the OWASP Foundation |
| features of business resilience services: Digital Resilience Ray Rothrock, 2018-04-19 In the Digital Age of the twenty-first century, the question is not if you will be targeted, but when. Are you prepared? If not, where does one begin? For an enterprise to be fully prepared for the immanent attack, it must be actively monitoring networks, taking proactive steps to understand and contain attacks, enabling continued operation during an incident, and have a full recovery plan already in place. Cybersecurity expert Ray Rothrock has provided for businesses large and small a must-have resource that highlights: the tactics used by today’s hackers, vulnerabilities lurking in networks, and strategies not just for surviving attacks, but thriving while under assault. Businesses and individuals will understand better the threats they face, be able to identify and address weaknesses, and respond to exploits swiftly and effectively. From data theft to downed servers, from malware to human error, cyber events can be triggered anytime from anywhere around the globe. Digital Resilience provides the resilience-building strategies your business needs to prevail--no matter what strikes. |
| features of business resilience services: Security Risk Management - The Driving Force for Operational Resilience Jim Seaman, Michael Gioia, 2023-08-31 The importance of businesses being ‘operationally resilient’ is becoming increasingly important, and a driving force behind whether an organization can ensure that its valuable business operations can ‘bounce back’ from or manage to evade impactful occurrences is its security risk management capabilities. In this book, we change the perspective on an organization’s operational resilience capabilities so that it shifts from being a reactive (tick box) approach to being proactive. The perspectives of every chapter in this book focus on risk profiles and how your business can reduce these profiles using effective mitigation measures. The book is divided into two sections: 1. Security Risk Management (SRM). All the components of security risk management contribute to your organization’s operational resilience capabilities, to help reduce your risks. • Reduce the probability/ likelihood. 2. Survive to Operate. If your SRM capabilities fail your organization, these are the components that are needed to allow you to quickly ‘bounce back.’ • Reduce the severity/ impact. Rather than looking at this from an operational resilience compliance capabilities aspect, we have written these to be agnostic of any specific operational resilience framework (e.g., CERT RMM, ISO 22316, SP 800- 160 Vol. 2 Rev. 1, etc.), with the idea of looking at operational resilience through a risk management lens instead. This book is not intended to replace these numerous operational resilience standards/ frameworks but, rather, has been designed to complement them by getting you to appreciate their value in helping to identify and mitigate your operational resilience risks. Unlike the cybersecurity or information security domains, operational resilience looks at risks from a business-oriented view, so that anything that might disrupt your essential business operations are risk-assessed and appropriate countermeasures identified and applied. Consequently, this book is not limited to cyberattacks or the loss of sensitive data but, instead, looks at things from a holistic business-based perspective. |
| features of business resilience services: Principles and Practice of Business Continuity Jim Burtles, KLJ, CMLJ, FBCI, 2015-01-01 This comprehensive how-to guide captures the distilled wisdom and experience of Jim Burtles, a founding fellow of the Business Continuity Institute; an internationally renowned figure in business continuity with over 30 years of experience and teaching across 22 countries; and a veteran of practical experience that includes recovery work with victims of events such as bombings, earthquakes, storms and fires, along with technical assistance/ support in more than 90 disasters, and advice/guidance for clients in over 200 emergency situations. As such, this book is a gold mine of practical information, based on solid theoretical underpinnings. It is an ideal combination of the practice of business continuity - standards, best practices, global perspectives - and, the process of business continuity - planning, development, implementation, and maintenance. Jim presents a clear picture of not only how to do what needs to be done, but why. By striking a balance between theory and practice, Jim's approach makes the reader's job much easier and more effective. Illustrated with numerous charts, forms and checklists, the book covers business continuity management from start to finish: understanding risks; assessing impact and developing a Business Impact Analysis; choosing contingency strategies; emergency response processes and procedures; salvage and restoration; disaster recovery; developing business continuity plans, including those for business continuity, emergency response, crisis management, function restoration, and disaster recovery; maintaining long term continuity; reviewing and auditing plans; exercising and testing plans; crisis management; dealing with various personnel issues before, during and after a crisis; and working with a variety of agencies and people, including local authorities, regulators, insurers, fire and rescue personnel, and neighbors. This comprehensive reference based on years of practical experience will ensure that the reader is in a position to engage in all of the activities associated with the development, delivery, exercise and maintenance of a business continuity program. There is a glossary of 90 business continuity terms. The accompanying downloadable BCP Tool Kit has 24 planning and analysis tools, including sample plans for evacuation, emergency response, and crisis management; scripts and plot development tools for creating exercises to test and audit plans; analysis tools for fire exposure, service impact, resource requirements, etc. It also includes checklists, case studies, and Web references. In addition to those highlighted above, this book includes additional important features: Ideal for senior undergraduate, MBA, certificate, and corporate training programs. Chapter overviews and conclusions; charts, graphs and checklists throughout Glossy of 90 business continuity terms. Downloadable Business Continuity Tool Kit, including templates of a sample business continuity plan, evacuation plan, emergency response plan, crisis management plan; case studies and exercises; student assignments; Websites; reader self-assessment. Instructor Materials, including PowerPoint slides, Syllabus and Instructor's Manual for 8-week course, with emphasis on student role playing. Author is a business continuity management pioneer and legend |
| features of business resilience services: Implementing Cisco IP Routing (ROUTE) Foundation Learning Guide Diane Teare, 2010-06-28 Implementing Cisco IP Routing (ROUTE) Foundation Learning Guide is a Cisco® authorized learning tool for CCNP®/CCDP®/CCIP® preparation. As part of the Cisco Press Foundation Learning Series, this book teaches you how to plan, configure, maintain, and scale a routed network. It focuses on using Cisco routers connected in LANs and WANs typically found at medium-to-large network sites. After completing this book, you will be able to select and implement the appropriate Cisco IOS services required to build a scalable, routed network. Each chapter opens with the list of topics covered to clearly identify the focus of that chapter. At the end of each chapter, a summary of key concepts for quick study and review questions provide you with an opportunity to assess and reinforce your understanding of the material. Throughout the book there are many configuration examples and sample verification outputs demonstrating troubleshooting techniques and illustrating critical issues surrounding network operation. Implementing Cisco IP Routing (ROUTE) Foundation Learning Guide is ideal for certification candidates who are seeking a tool to learn all the topics covered in the ROUTE 642-902 exam. Serves as the official book for the Cisco Networking Academy CCNP ROUTE course Includes all the content from the e-Learning portion of the Learning@ Cisco ROUTE course Provides a thorough presentation of complex enterprise network frameworks, architectures, and models, and the process of creating, documenting, and executing an implementation plan Details Internet Protocol (IP) routing protocol principles Explores Enhanced Interior Gateway Routing Protocol (EIGRP), Open Shortest Path First (OSPF), and Border Gateway Protocol (BGP) Examines how to manipulate routing updates and control the information passed between them Covers routing facilities for branch offices and mobile workers Investigates IP Version 6 (IPv6) in detail Presents self-assessment review questions, chapter objectives, and summaries to facilitate effective studying This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams. |
| features of business resilience services: A Comprehensive Guide to the NIST Cybersecurity Framework 2.0 Jason Edwards, 2024-12-23 Learn to enhance your organization’s cybersecurit y through the NIST Cybersecurit y Framework in this invaluable and accessible guide The National Institute of Standards and Technology (NIST) Cybersecurity Framework, produced in response to a 2014 US Presidential directive, has proven essential in standardizing approaches to cybersecurity risk and producing an efficient, adaptable toolkit for meeting cyber threats. As these threats have multiplied and escalated in recent years, this framework has evolved to meet new needs and reflect new best practices, and now has an international footprint. There has never been a greater need for cybersecurity professionals to understand this framework, its applications, and its potential. A Comprehensive Guide to the NIST Cybersecurity Framework 2.0 offers a vital introduction to this NIST framework and its implementation. Highlighting significant updates from the first version of the NIST framework, it works through each of the framework’s functions in turn, in language both beginners and experienced professionals can grasp. Replete with compliance and implementation strategies, it proves indispensable for the next generation of cybersecurity professionals. A Comprehensive Guide to the NIST Cybersecurity Framework 2.0 readers will also find: Clear, jargon-free language for both beginning and advanced readers Detailed discussion of all NIST framework components, including Govern, Identify, Protect, Detect, Respond, and Recover Hundreds of actionable recommendations for immediate implementation by cybersecurity professionals at all levels A Comprehensive Guide to the NIST Cybersecurity Framework 2.0 is ideal for cybersecurity professionals, business leaders and executives, IT consultants and advisors, and students and academics focused on the study of cybersecurity, information technology, or related fields. |
| features of business resilience services: Business Resilience System (BRS): Driven Through Boolean, Fuzzy Logics and Cloud Computation Bahman Zohuri, Masoud Moghaddam, 2017-02-28 This book provides a technical approach to a Business Resilience System with its Risk Atom and Processing Data Point based on fuzzy logic and cloud computation in real time. Its purpose and objectives define a clear set of expectations for Organizations and Enterprises so their network system and supply chain are totally resilient and protected against cyber-attacks, manmade threats, and natural disasters. These enterprises include financial, organizational, homeland security, and supply chain operations with multi-point manufacturing across the world. Market shares and marketing advantages are expected to result from the implementation of the system. The collected information and defined objectives form the basis to monitor and analyze the data through cloud computation, and will guarantee the success of their survivability's against any unexpected threats. This book will be useful for advanced undergraduate and graduate students in the field of computer engineering, engineers that work for manufacturing companies, business analysts in retail and e-Commerce, and those working in the defense industry, Information Security, and Information Technology. |
| features of business resilience services: The Definitive Handbook of Business Continuity Management Andrew Hiles, 2010-11-02 With a pedigree going back over ten years, The Definitive Handbook of Business Continuity Management can rightly claim to be a classic guide to business risk management and contingency planning, with a style that makes it accessible to all business managers. Some of the original underlying principles remain the same – but much has changed. This is reflected in this radically updated third edition, with exciting and helpful new content from new and innovative contributors and new case studies bringing the book right up to the minute. This book combines over 500 years of experience from leading Business Continuity experts of many countries. It is presented in an easy-to-follow format, explaining in detail the core BC activities incorporated in BS 25999, Business Continuity Guidelines, BS 25777 IT Disaster Recovery and other standards and in the body of knowledge common to the key business continuity institutes. Contributors from America, Asia Pacific, Europe, China, India and the Middle East provide a truly global perspective, bringing their own insights and approaches to the subject, sharing best practice from the four corners of the world. We explore and summarize the latest legislation, guidelines and standards impacting BC planning and management and explain their impact. The structured format, with many revealing case studies, examples and checklists, provides a clear roadmap, simplifying and de-mystifying business continuity processes for those new to its disciplines and providing a benchmark of current best practice for those more experienced practitioners. This book makes a massive contribution to the knowledge base of BC and risk management. It is essential reading for all business continuity, risk managers and auditors: none should be without it. |
| features of business resilience services: Building a Values-driven Organization Richard Barrett, 2006 In Building a Values-Driven Organization, Richard Barrett, a leading thinker on building values-driven organizations, and author of the book Liberating the Corporate Soul, presents his latest ideas on how to implement whole system cultural transformation. Based on his experiences of carrying out cultural values assessments for over 600 organizations in 35 countries in the past eight years, and working closely with CEOs of major organizations in Australia, Europe and North America, he sets out a comprehensive blueprint for whole system change.--BOOK JACKET. |
| features of business resilience services: National Earthquake Resilience National Research Council, Division on Earth and Life Studies, Board on Earth Sciences and Resources, Committee on Seismology and Geodynamics, Committee on National Earthquake Resilienceâ¬"Research, Implementation, and Outreach, 2011-09-09 The United States will certainly be subject to damaging earthquakes in the future. Some of these earthquakes will occur in highly populated and vulnerable areas. Coping with moderate earthquakes is not a reliable indicator of preparedness for a major earthquake in a populated area. The recent, disastrous, magnitude-9 earthquake that struck northern Japan demonstrates the threat that earthquakes pose. Moreover, the cascading nature of impacts-the earthquake causing a tsunami, cutting electrical power supplies, and stopping the pumps needed to cool nuclear reactors-demonstrates the potential complexity of an earthquake disaster. Such compound disasters can strike any earthquake-prone populated area. National Earthquake Resilience presents a roadmap for increasing our national resilience to earthquakes. The National Earthquake Hazards Reduction Program (NEHRP) is the multi-agency program mandated by Congress to undertake activities to reduce the effects of future earthquakes in the United States. The National Institute of Standards and Technology (NIST)-the lead NEHRP agency-commissioned the National Research Council (NRC) to develop a roadmap for earthquake hazard and risk reduction in the United States that would be based on the goals and objectives for achieving national earthquake resilience described in the 2008 NEHRP Strategic Plan. National Earthquake Resilience does this by assessing the activities and costs that would be required for the nation to achieve earthquake resilience in 20 years. National Earthquake Resilience interprets resilience broadly to incorporate engineering/science (physical), social/economic (behavioral), and institutional (governing) dimensions. Resilience encompasses both pre-disaster preparedness activities and post-disaster response. In combination, these will enhance the robustness of communities in all earthquake-vulnerable regions of our nation so that they can function adequately following damaging earthquakes. While National Earthquake Resilience is written primarily for the NEHRP, it also speaks to a broader audience of policy makers, earth scientists, and emergency managers. |
| features of business resilience services: Telecommunications for the Modern Business Ron Legarski, 2024-08-29 Telecommunications for the Modern Business: Strategies and Solutions is an essential guide for business leaders, IT professionals, and decision-makers seeking to navigate the complex world of telecommunications. As the digital landscape continues to evolve, the ability to leverage telecommunications effectively has become a cornerstone of modern business success. Authored by Ron Legarski, a seasoned expert in telecommunications and the President & CEO of SolveForce, this book provides a comprehensive and practical approach to understanding and implementing telecommunications solutions that drive business growth, enhance efficiency, and foster innovation. The book is structured to cater to both newcomers and experienced professionals in the field. It begins with foundational concepts, exploring the evolution of telecommunications and its critical role in today's business environment. Readers will gain a solid understanding of key terminologies, network architectures, and the impact of telecommunications on global commerce. As the chapters progress, the book delves into more advanced topics, including data networking, voice solutions, cloud computing, and cybersecurity. Each section is meticulously designed to provide readers with actionable insights, supported by real-world case studies and examples that illustrate successful implementations of telecommunications technologies across various industries. In addition to covering established technologies, the book also explores emerging trends such as 5G, artificial intelligence, and quantum communications. These technologies are poised to revolutionize the telecommunications landscape, and the book offers valuable perspectives on how businesses can prepare for and capitalize on these advancements. What sets this book apart is its emphasis on practical application. The strategies and solutions presented are not just theoretical but are grounded in the realities of modern business. Whether you are looking to upgrade your existing telecommunications infrastructure, explore new technologies, or optimize your overall strategy, this book provides the tools and knowledge needed to make informed decisions and achieve tangible results. Telecommunications for the Modern Business: Strategies and Solutions is more than just a technical manual; it is a strategic resource that empowers organizations to harness the full potential of telecommunications in the digital age. Whether you are managing a small business or leading a large enterprise, this book will guide you through the complexities of telecommunications, helping you to unlock new opportunities and stay competitive in an increasingly connected world. |
| features of business resilience services: Big Data and Artificial Intelligence in Digital Finance John Soldatos, Dimosthenis Kyriazis, 2022 This open access book presents how cutting-edge digital technologies like Machine Learning, Artificial Intelligence (AI), and Blockchain are set to disrupt the financial sector. The book illustrates how recent advances in these technologies facilitate banks, FinTechs, and financial institutions to collect, process, analyze, and fully leverage the very large amounts of data that are nowadays produced and exchanged in the sector. To this end, the book also introduces some of the most popular Big Data, AI and Blockchain applications in the sector, including novel applications in the areas of Know Your Customer (KYC), Personalized Wealth Management and Asset Management, Portfolio Risk Assessment, as well as variety of novel Usage-based Insurance applications based on Internet-of-Things data. Most of the presented applications have been developed, deployed and validated in real-life digital finance settings in the context of the European Commission funded INFINITECH project, which is a flagship innovation initiative for Big Data and AI in digital finance. This book is ideal for researchers and practitioners in Big Data, AI, banking and digital finance. Introduces the latest advances in Big Data and AI in Digital Finance that enable scalable, effective, and real-time analytics; Explains the merits of Blockchain technology in digital finance, including applications beyond the blockbuster cryptocurrencies; Presents practical applications of cutting edge digital technologies in the digital finance sector; Illustrates the regulatory environment of the financial sector and presents technical solutions that boost compliance to applicable regulations; This book is open access, which means that you have free and unlimited access. |
| features of business resilience services: A CISO Guide to Cyber Resilience Debra Baker, 2024-04-30 Explore expert strategies to master cyber resilience as a CISO, ensuring your organization's security program stands strong against evolving threats Key Features Unlock expert insights into building robust cybersecurity programs Benefit from guidance tailored to CISOs and establish resilient security and compliance programs Stay ahead with the latest advancements in cyber defense and risk management including AI integration Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionThis book, written by the CEO of TrustedCISO with 30+ years of experience, guides CISOs in fortifying organizational defenses and safeguarding sensitive data. Analyze a ransomware attack on a fictional company, BigCo, and learn fundamental security policies and controls. With its help, you’ll gain actionable skills and insights suitable for various expertise levels, from basic to intermediate. You’ll also explore advanced concepts such as zero-trust, managed detection and response, security baselines, data and asset classification, and the integration of AI and cybersecurity. By the end, you'll be equipped to build, manage, and improve a resilient cybersecurity program, ensuring your organization remains protected against evolving threats.What you will learn Defend against cybersecurity attacks and expedite the recovery process Protect your network from ransomware and phishing Understand products required to lower cyber risk Establish and maintain vital offline backups for ransomware recovery Understand the importance of regular patching and vulnerability prioritization Set up security awareness training Create and integrate security policies into organizational processes Who this book is for This book is for new CISOs, directors of cybersecurity, directors of information security, aspiring CISOs, and individuals who want to learn how to build a resilient cybersecurity program. A basic understanding of cybersecurity concepts is required. |
| features of business resilience services: Azure DevOps Engineer: Exam AZ-400 Rob Botwright, 101-01-01 Introducing the Ultimate Guide to Azure DevOps Mastery! Are you ready to take your DevOps skills to the next level and become a certified Azure DevOps Engineer? Look no further! Our comprehensive book bundle, Azure DevOps Engineer: Exam AZ-400 - Designing and Implementing Microsoft DevOps Solutions, is your ticket to success in the world of DevOps. This bundle includes four essential books tailored to help you ace the AZ-400 exam and excel in your DevOps career: Book 1 - Azure DevOps Fundamentals: A Beginner's Guide to Exam AZ-400: Kickstart your journey with this beginner-friendly guide that covers the core concepts of Azure DevOps. From understanding the basics to navigating through the Azure DevOps ecosystem, this book sets the foundation for your success. Book 2 - Mastering Continuous Integration and Continuous Deployment with Azure DevOps: Exam AZ-400: Dive deep into the world of CI/CD pipelines with this comprehensive guide. Learn how to automate software delivery, improve collaboration, and accelerate deployment cycles using Azure DevOps. Book 3 - Advanced Azure DevOps Techniques: Architecting for Scalability and Resilience - Exam AZ-400: Take your skills to new heights with advanced techniques for designing scalable and resilient DevOps solutions. Explore architectural patterns, scalability strategies, and resilience best practices to tackle complex challenges head-on. Book 4 - DevOps Expert: Achieving Mastery in Azure DevOps and Beyond - Exam AZ-400: Become a true DevOps expert with this ultimate guide. Covering a wide range of advanced topics, including security, compliance, and optimization techniques, this book empowers you to overcome any obstacle and excel in your DevOps journey. Whether you're a beginner looking to get started in DevOps or an experienced professional aiming for mastery, this book bundle has something for everyone. Packed with real-world examples, practical exercises, and expert insights, it's the perfect companion for your journey to becoming a certified Azure DevOps Engineer. Don't miss out on this opportunity to level up your DevOps skills and achieve success in your career. Get your copy of Azure DevOps Engineer: Exam AZ-400 - Designing and Implementing Microsoft DevOps Solutions today! |
| features of business resilience services: Enhancing Business Continuity and IT Capability Nijaz Bajgorić, Lejla Turulja, Semir Ibrahimović, Amra Alagić, 2020-12-01 Enterprise servers play a mission-critical role in modern computing environments, especially from a business continuity perspective. Several models of IT capability have been introduced over the last two decades. Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms proposes a new model of IT capability. It presents a framework that establishes the relationship between downtime on one side and business continuity and IT capability on the other side, as well as how system administration and modern server operating platforms can help in improving business continuity and IT capability. This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include Business impact analysis Assessing the downtime impact Designing an optimal business continuity solution IT auditing as a process of gathering data and evidence to evaluate whether the company’s information systems infrastructure is efficient and effective and whether it meets business goals The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firm’s performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book. |
| features of business resilience services: The Official (ISC)2 CCSP CBK Reference Leslie Fife, Aaron Kraus, Bryan Lewis, 2021-06-17 The only official body of knowledge for CCSP—the most popular cloud security credential—fully revised and updated. Certified Cloud Security Professional (CCSP) certification validates the advanced technical skills needed to design, manage, and secure data, applications, and infrastructure in the cloud. This highly sought-after global credential has been updated with revised objectives. The new third edition of The Official (ISC)2 Guide to the CCSP CBK is the authoritative, vendor-neutral common body of knowledge for cloud security professionals. This comprehensive resource provides cloud security professionals with an indispensable working reference to each of the six CCSP domains: Cloud Concepts, Architecture, and Design; Cloud Data Security; Cloud Platform and Infrastructure Security; Cloud Application Security; Cloud Security Operations; and Legal, Risk, and Compliance. Detailed, in-depth chapters contain the accurate information required to prepare for and achieve CCSP certification. Every essential area of cloud security is covered, including implementation, architecture, operations, controls, and immediate and long-term responses. Developed by (ISC)2, the world leader in professional cybersecurity certification and training, this indispensable guide: Covers the six CCSP domains and over 150 detailed objectives Provides guidance on real-world best practices and techniques Includes illustrated examples, tables, diagrams and sample questions The Official (ISC)2 Guide to the CCSP CBK is a vital ongoing resource for IT and information security leaders responsible for applying best practices to cloud security architecture, design, operations and service orchestration. |
| features of business resilience services: Improving Security, Privacy, and Trust in Cloud Computing Goel, Pawan Kumar, Pandey, Hari Mohan, Singhal, Amit, Agarwal, Sanyam, 2024-02-02 Cloud computing adoption has revolutionized how businesses and individuals harness the power of technology. The cloud's scalability, accessibility, and cost-efficiency have propelled it to the forefront of modern computing paradigms. However, as organizations increasingly rely on cloud services to store, process, and manage their data and applications, an intricate web of challenges has emerged, casting shadows over the very foundations of cloud computing. Improving Security, Privacy, and Trust in Cloud Computing unravels the complexities surrounding the cloud landscape, delving into the core concerns of security, privacy, and trust that have come to define its evolution. It aims to equip readers with the insights, knowledge, and practical strategies needed to navigate the intricate realm of cloud computing while safeguarding their most valuable assets. This book's exploration into security, privacy, and trust in cloud computing takes a holistic approach. Throughout the chapters of this book, readers will embark on a multidimensional expedition. This book will take them through real-world case studies of successful cloud security implementations and unfortunate breaches that underscore the urgency of robust defenses. From data encryption techniques to incident response protocols, this book offers practical insights and actionable strategies that can be implemented by IT professionals, security experts, and decision-makers alike. |
| features of business resilience services: Critical Information Infrastructures Security Stefan Pickl, |
| features of business resilience services: The Manager's Guide to Bullies in the Workplace Vali Hawkins Mitchell, Ph.D, LMHC, REAT, CEAP, 2016-07-15 As a manager, you can usually handle disruptive employees. But sometimes, their emotional states foster workplace tension, even making them a danger to others. Your own confidence is at risk. In The Manager’s Guide to Bullies in the Workplace: Coping with Emotional Terrorists, noted counselor Dr. Vali Hawkins Mitchell gives you sensible advice for keeping the bully from dominating the workgroup and destroying productivity – and maintaining your own healthy emotional balance at the same time. Sometimes the difficult person is an overt physical bully, which makes it easy to simply fire the person. Much of the time, however, the problems are more subtle and build up over periods of time. They undermine your ability to manage your team – and they can spread to the rest of the team, destroying teamwork and productivity. In this short book, Dr. Vali helps you to: Recognize the types of upsetting work situations that bullies exploit to their own advantage, such as change, grief, and violence. Understand why emotional terrorists make it so difficult for you, as a manager, to deal with their behavior. . See the symptomatic tools and techniques of the emotional terrorist, such as harassment, lying to supervisors, tampering with documents, etc. . Conduct training to help other managers and team members recognize and handle the signs of impending emotional conflict – you will love the “Snakes in the Schoolyard” exercise. . Know exactly what to say and not say when you must have a one-on-one interview with someone you consider to be a bully. . Be an effective manager in a world of challenges – protecting and preserving the mental health of your employees and yourself. . Dr. Vali uses realistic examples and humor to help you handle the challenges you face – and to show the degree to which she really understands your situation. With her guidance, you will be more comfortable with knowing when you can handle the situation through simply being the good manager, when you need to call in an outside mental health professional, and when you need to call 911. |
| features of business resilience services: CCSP: Certified Cloud Security Professional Rob Botwright, 101-01-01 🚀 Unlock Your Potential with the CCSP: Certified Cloud Security Professional Book Bundle! 🚀 Are you ready to take your career to new heights in the dynamic world of cloud security? Look no further than our exclusive book bundle, designed to guide you from novice to certified expert in no time! 🌟 Introducing the CCSP: Certified Cloud Security Professional Book Bundle, your ultimate resource for mastering cloud security and achieving CCSP certification. 🎓 📘 Book 1 - Foundations of Cloud Security: A Beginner's Guide to CCSP Get started on your journey with this comprehensive beginner's guide, covering essential concepts, principles, and controls in cloud security. Perfect for newcomers to the field, this book sets the foundation for your success in the world of cloud security. 💡 📘 Book 2 - Securing Cloud Infrastructure: Advanced Techniques for CCSP Ready to take your skills to the next level? Dive into advanced techniques and strategies for securing cloud infrastructure like a pro. From multi-cloud environments to advanced encryption methods, this book equips you with the expertise needed to tackle complex security challenges head-on. 🛡️ 📘 Book 3 - Risk Management in the Cloud: Strategies for CCSP Professionals Risk management is key to maintaining security in the cloud. Learn how to identify, assess, and mitigate risks effectively with this indispensable guide tailored for CCSP professionals. Gain the insights and strategies needed to safeguard your cloud-based systems and applications with confidence. 🔒 📘 Book 4 - Mastering Cloud Security: Expert Insights and Best Practices for CCSP Certification Ready to become a certified cloud security professional? This book provides expert insights, real-world examples, and best practices to help you ace the CCSP certification exam. With practical guidance from seasoned professionals, you'll be well-prepared to excel in your certification journey. 🏆 Whether you're new to the field or looking to advance your career, the CCSP: Certified Cloud Security Professional Book Bundle has everything you need to succeed. Don't miss out on this opportunity to elevate your skills, boost your career prospects, and become a trusted expert in cloud security. Order now and start your journey to certification success today! 🌈 |
| features of business resilience services: Introduction to Emergency Evacuation Jim Burtles KLJ, MMLJ, Hon FBCI, 2016-07-22 When it’s not just a drill, you need to get it right the first time. If an emergency alert sounds, are you ready to take charge and get everyone out of the office, theatre, classroom, or store safely? In Introduction to Emergency Evacuation: Getting Everybody Out When it Counts, Jim Burtles explains the practical basics of understanding your site, planning escape routes, and providing for people with special needs. When minutes count, you will be ready to take action! From 30+ years of working with organizations like yours, Burtles knows the challenges you face. He tells you what you need to know as you plan to evacuate people of all ages and health conditions – whether it’s from small offices, skyscrapers, stores, industrial plants, hospitals, college campuses, or other venues. In this short book, Burtles tells you how to: Analyze the site, identifying escape routes and assembly areas. Select and train emergency response teams who will be ready to assist when needed. Calculate the amount of time to allow to evacuate people from different locations – using the author’s own proven formula. Anticipate the personal needs of people who have been suddenly evacuated – from coats to transportation to medical assistance. Learn the needs and limitations of people with disabilities, creating personal evacuation plans for them. Create signage that will be effective for anyone who will be in the area – from workers to customers to visitors. Communicate during the emergency. Check and double-check to make sure nobody is left behind. Finally, to save you time in your emergency planning, Burtles ends the book ends with a bonus comprehensive “Emergency Evacuation Checklist” containing the essentials you need to make sure your plan covers everything you need. |
| features of business resilience services: Simplifying Cause Analysis Chester D. Rowe, 2017-11-20 When the challenge is to get to the heart of a problem, you need a simple and efficient cause investigation methodology. And what would make a real difference would be an interactive map to lead you to the answer every time. Chester Rowe’s Simplifying Cause Analysis: A Structured Approach is your instruction book combined with the included downloadable Interactive Cause Analysis Tool you have been looking for. The author intends this book for professionals like you, who have some familiarity with cause analysis projects and are looking for a simple and efficient cause investigation methodology –is a more effective and insightful way of asking “why?” Introducing his multi-function event investigation tool, Chester Rowe says, “There are already many scientific tools to help us understand the physical causes for machine failures; the challenge now is to find a way of investigating human performance failure modes...humans are often a major source of slips, lapses, and mistakes.” Supporting his instructions with diagrams, charts, and real-world examples from companies like yours, the author takes you step-by-step through planning, completing, and documenting your investigation: Chapter 1 gives you a process to determine the level of effort that your investigation should encompass, assess the level of effort needed, and determine the rigor needed. Your investigation needs to be as risk-informed as possible. Chapters 2 through 5 presents a new and innovative structure –rigorous yet intuitively easy to remember – to identify the underlying causes for the event (Cause Road Maps) and conduct the investigation. Chapter 6 introduces conceptual human performance models and tells you how to begin focusing on the human behaviors involved. Chapters 7 and 8 present you with methods, tools, and techniques for carefully interviewing personnel. Chapters 9 through 13 “put the pieces together,” showing you how to analyze and model the event, determine corrective action, and document the investigations and findings. Chester Rowe developed the Cause Road Map over many years to provide a comprehensive taxonomy for every cause investigation. However, fully implementing the Cause Road Map requires the use of other tools to organize, analyze, and present the final results of your investigation. To get you started, Rowe includes his downloadable Interactive Cause Analysis Tool – an easy-to-use tool in familiar spreadsheet format – free with your verified purchase of the book. |
| features of business resilience services: Transportation Systems and Engineering: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2015-06-30 From driverless cars to vehicular networks, recent technological advances are being employed to increase road safety and improve driver satisfaction. As with any newly developed technology, researchers must take care to address all concerns, limitations, and dangers before widespread public adoption. Transportation Systems and Engineering: Concepts, Methodologies, Tools, and Applications addresses current trends in transportation technologies, such as smart cars, green technologies, and infrastructure development. This multivolume book is a critical reference source for engineers, computer scientists, transportation authorities, students, and practitioners in the field of transportation systems management. |
| features of business resilience services: Resilient Businesses for Sustainability Rajnish Kumar Misra, Shriram A. Purankar, Divya Goel, Shivani Kapoor, Ridhima B. Sharma, 2024-10-02 This first volume provides invaluable insights into the strategies employed by organizations as they navigate the complexities of our time, including a focus on new technology and AI. |
| features of business resilience services: Business Continuity Management Kush Srivastava, Waddah S Ghanem Al Hashmi, 2023-10-30 An essential resource to navigate a fast-changing and challenging world, this book presents core concepts and practical insights for enterprise risk management, business continuity management, and organizational resilience. Business continuity management is a critical aspect that investors and company directors evaluate in terms of an organizations’ sustainability and future value propositions in the face of supply chain disruptions, threats of economic recession, climate change, and the COVID-19 pandemic. This guide demonstrates a simple and systematic way to ensure that businesses are prepared for any crisis or emergency, including steps to meet the specific requirements prescribed in the international Business Continuity Standard ISO 22201, with a particular focus on the oil and gas sector. The seasoned author team brings their experience to bear on critical issues such as: Where managers lose focus on the need for business continuity – and how to regain it How to select and implement a business continuity management tool How to plan for the macro scenario that combines supply chain management, risk management, business continuity, and crisis management How to best utilize peace time to explore business continuity plans and strategies Why organizations should invest in business continuity even when the “going is tough in revenue and sales” This guide to understanding the role of business continuity and management as an organizational strategy will earn its place on the desks of senior leaders, health and safety directors, consultants, corporate trainers, and business continuity and risk management professionals. |
| features of business resilience services: Dual Transformation Scott D. Anthony, Clark G. Gilbert, Mark W. Johnson, 2017-03-28 Game-changing disruptions will likely unfold on your watch. Be ready. In Dual Transformation, Scott Anthony, Clark Gilbert, and Mark Johnson propose a practical and sustainable approach to one of the greatest challenges facing leaders today: transforming your business in the face of imminent disruption. Dual Transformation shows you how your company can come out of a market shift stronger and more profitable, because the threat of disruption is also the greatest opportunity a leadership team will ever face. Disruptive change opens a window of opportunity to create massive new markets. It is the moment when a market also-ran can become a market leader. It is the moment when business legacies are created. That moment starts with the core dual transformation framework: Transformation A: Repositioning today’s business to maximize its resilience, such as how Adobe boldly shifted from selling packaged software to providing software as a service. Transformation B: Creating a new growth engine, such as how Amazon became the world’s largest provider of cloud computing services. Capabilities link: Fighting unfairly by taking advantage of difficult-to-replicate assets without succumbing to the “sucking sound of the core.” Anthony, Gilbert, and Johnson also address the characteristics leaders must embrace: courage, clarity, curiosity, and conviction. Without them, dual transformation efforts can founder. Building on lessons from diverse companies, such as Adobe, Manila Water, and Netflix, and a case study from Gilbert’s firsthand experience transforming his own media and publishing company, Dual Transformation will guide executives through the journey of creating the next version of themselves, allowing them to own the future rather than be disrupted by it. |
| features of business resilience services: Dependable Computing - EDCC 2005 Mario Dal Cin, 2005-04-13 This book constitutes the refereed proceedings of the 5th European Dependable Computing Conference, EDCC 2005, held in Budapest, Hungary in April 2005. The 21 revised full papers, 5 revised practical experience reports, and 4 prototype description papers presented together with the abstract of a keynote and 2 fast-track papers were carefully reviewed and selected from 90 submissions. The papers are organized in topical sections on distributed algorithms, fault-tolerant design and procotols, practical experience reports and tools, assessment and analysis, measurement, hardware verification, dependable networking, and reliability engineering and testing. |
| features of business resilience services: The Routledge Companion to Risk, Crisis and Security in Business Kurt J. Engemann, 2018-06-14 Aware that a single crisis event can devastate their business, managers must be prepared for the worst from an expansive array of threats. The Routledge Companion to Risk, Crisis and Security in Business comprises a professional and scholarly collection of work in this critical field. Risks come in many varieties, and there is a growing concern for organizations to respond to the challenge. Businesses can be severely impacted by natural and man-made disasters including: floods, earthquakes, tsunami, environmental threats, terrorism, supply chain risks, pandemics, and white-collar crime. An organization’s resilience is dependent not only on their own system security and infrastructure, but also on the wider infrastructure providing health and safety, utilities, transportation, and communication. Developments in risk security and management knowledge offer a path towards resilience and recovery through effective leadership in crisis situations. The growing body of knowledge in research and methodologies is a basis for decisions to safeguard people and assets, and to ensure the survivability of an organization from a crisis. Not only can businesses become more secure through risk management, but an effective program can also facilitate innovation and afford new opportunities. With chapters written by an international selection of leading experts, this book fills a crucial gap in our current knowledge of risk, crisis and security in business by exploring a broad spectrum of topics in the field. Edited by a globally-recognized expert on risk, this book is a vital reference for researchers, professionals and students with an interest in current scholarship in this expanding discipline. |
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