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| doctor-patient communication examples: Doctor-patient Interaction Walburga Von Raffler-Engel, 1989-01-01 This volume covers many of the ways of speaking that create problems between doctor and patient. The questions under consideration in the present book are the following: How is the doctor-patient interaction structured in a particular culture? What takes place during the process? What causes misunderstandings, lack of cooperation and even total non-compliance? What is the outcome of the interaction and how does the patient benefit from it? Finally, and this is the ultimate purpose of this book: How can the interaction be improved so that an optimum outcome is assured for the patient with maximum satisfaction to the physician? |
| doctor-patient communication examples: Effective Medical Communication Subhash Chandra Parija, Balachandra V. Adkoli, 2020-06-16 Effective communication is at the heart of medical profession, whether it is patient-doctor communication, interpersonal communication, or communication with the scientific and research community. However, medical professionals are not adequately trained in these skills, and when it comes to presentations, the message is often lost due to inadequate preparation, ineffective slides, and a generally unconvincing performance by the presenter. This book addresses all aspects of the communication skills required by individuals entering medical school as well as professionals farther up the career ladder. Each chapter offers a quote or a statement that captures the essence of the text. Adopting a unique approach known an A, B, C, D and E (Assess Need, Brief, Contextualize, Describe and Evaluate) the book includes abundant illustrations, real-world case scenarios, anecdotes, tables, graphs and cartoons, as well as practical information, and tips on communicating effectively. As such it is a valuable resource for new and experienced clinicians, educators and researchers wanting to improve their communications skills. |
| doctor-patient communication examples: Unequal Treatment Institute of Medicine, Board on Health Sciences Policy, Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care, 2009-02-06 Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color. |
| doctor-patient communication examples: How to Improve Doctor-Patient Connection Christine J. Ko, 2021-10-28 How to Improve Doctor-Patient Connection offers actionable steps for improving communication between health professionals and patients based on visual, auditory, and emotional understanding from the principles of cognitive psychology. Drawing on the author’s personal experience as both a healthcare professional and a mother of two children, How to Improve Doctor-Patient Connection explores communication between doctors and patients as well as bias in healthcare. This how-to text includes several practical applications that can be applied to healthcare encounters, enabling readers to form habits based on visual analysis of body language, auditory information from language and tone of voice, and logical emotion perception that will allow for improved doctor-patient connection. By integrating the perspectives of both doctors and patients and applying a psychological lens, this text is invaluable to healthcare practitioners, students of medicine, healthcare, biology, and related fields, and anyone looking to improve their own or other’s quality of doctor-patient interactions and overall healthcare experience. |
| doctor-patient communication examples: The CG CAHPS Handbook Jeff Morris, Barbara Hotko, Matthew Bates, 2014-06-01 Are you ready for CG CAHPS? Just as Studer Group helps organizations we coach to outperform and outpace the nation in HCAHPS, we bring the same expertise to CG CAHPS. The CG CAHPS Handbook is your guide to improved patient experience and clinical outcomes. Gain tools and tactics to consistently deliver on what matters most to patients and their families. |
| doctor-patient communication examples: What Patients Say, What Doctors Hear Danielle Ofri, MD, 2017-02-07 Can refocusing conversations between doctors and their patients lead to better health? Despite modern medicine’s infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion’s share of illnesses. However, what patients say and what doctors hear are often two vastly different things. Patients, anxious to convey their symptoms, feel an urgency to “make their case” to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn’t have to be. Through the powerfully resonant human stories that Dr. Ofri’s writing is renowned for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us. |
| doctor-patient communication examples: The Transformation of Academic Health Centers Steven Wartman, 2015-03-30 The Transformation of Academic Health Centers: The Institutional Challenge to Improve Health and Well-Being in Healthcare's Changing Landscape presents the direct knowledge and vision of accomplished academic leaders whose unique positions as managers of some of the most complex academic and business enterprises make them expert contributors. Users will find invaluable insights and leadership perspectives on healthcare, health professions education, and bio-medical and clinical research that systematically explores the evolving role of global academic health centers with an eye focused on the transformation necessary to be successful in challenging environments. The book is divided into five sections moving from the broad perspective of the role of academic health centers to the role of education, training, and disruptive technologies. It then addresses the discovery processes, improving funding models, and research efficiency. Subsequent sections address the coming changes in healthcare delivery and future perspectives, providing a complete picture of the needs of the growing and influential healthcare sector. - Outlines strategies for academic health centers to successfully adapt to the global changes in healthcare and delivery - Offers forward-thinking and compelling professional and personal assessments of the evolving role of academic health centers by recognized outstanding academic healthcare leaders - Includes case studies and personal reflections, providing lessons learned and new recommendations to challenge leaders - Provides discussions on the discovery process, improving funding models, and research efficiency |
| doctor-patient communication examples: Dying in America Institute of Medicine, Committee on Approaching Death: Addressing Key End-of-Life Issues, 2015-03-19 For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life. |
| doctor-patient communication examples: Physician Communication Terry L. Schraeder, 2019 Communication skills determine how the world perceives us - and how we perceive the world. Communication is at the heart of who we are and all that we do. As a clinician, your communication impacts how you take care of patients, work with colleagues, teach trainees, and engage audiences and the public. Communication encompasses all aspects of human skills, from listening and clearly articulating thoughts to an awareness of physical gestures, specific word choice, tone, and volume. Whether engaging with patients, peers, care teams, family members, residents, researchers, insurance agencies, management, or journalists, successful communication requires focusing on the importance of the relationship and the mission of each interaction. Today, due to the rise of digital technologies including electronic medical records, online forums, and video conferences, the content of information, the platform, and the audience are continuously changing and expanding for physicians. There is a great need in the physician community to learn how to facilitate the exchange of information, provide psychosocial support, partake in shared-decision making, translate complex information, and resolve controversies with sound science in a variety of settings. Addressing physicians at every level of training and practice, Physician Communication: Connecting with Patients, Peers, and the Public will enable providers to examine, analyse, and improve their skills in the art and science of communication. Divided into four sections: Face-to-face Communications; Digital Communications;Public Speaking; and Traditional Media, this book will help physicians navigate various situations using different methods and modes of communication. |
| doctor-patient communication examples: Doctors Talking with Patients/Patients Talking with Doctors Debra Roter, Judith A. Hall, 2006-08-30 The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. This updated edition of a widely popular book sets out specific principles and recommendations for improving doctor-patient communications. It describes the process of communication, analyzes social and psychological factors that color doctor-patient exchanges, and details changes that can benefit both parties. Medical visits are often less effective and satisfying than they would be if doctors and patients better understood the communication most needed for attainment of mutual health goals. The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. Talk, on both verbal and non-verbal levels, is shown by extensive research to have far-reaching impact. This updated edition of a widely popular book helps us understand this vital issue, and facilitate communications that will mean more effective medical care and happier, healthier consumers. Roter and Hall set out specific principles and recommendations for improving doctor-patient relationships. They describe the process of communication, analyze social and psychological factors that color doctor-patient exchanges, and detail changes that can benefit both parties. Here are needed encouragement and principles of action vital to doctors and patients alike. far-reaching impact. |
| doctor-patient communication examples: The Handbook of Strategic Communication Carl H. Botan, 2021-04-27 Presents cocreational perspectives on current international practices and theories relevant to strategic communication The Handbook of Strategic Communication brings together work from leading scholars and practitioners in the field to explore the many practical, national and cultural differences in modern approaches to strategic communication. Designed to provide a coherent understanding of strategic communication across various subfields, this authoritative volume familiarizes practitioners, researchers, and advanced students with an inclusive range of international practices, current theories, and contemporary debates and issues in this dynamic, multidisciplinary field. This Handbook covers an expansive range of strategic communication models, theories, and applications, comprising two dozen in-depth chapters written by international scholars and practitioners. In-depth essays discuss the three core areas of strategic communication—public relations, marketing communication, and health communication—and their many subfields, such as political communication, issues management, crisis and risk communication, environmental and science communication, public diplomacy, disaster management, strategic communication for social movements and religious communities, and many others. This timely volume: Challenges common assumptions about the narrowness of strategic communication Highlights ongoing efforts to unify the understanding and practice of strategic communication across a range of subfields Discusses models and theories applied to diverse areas such as conflict resolution, research and evaluation, tobacco control, climate change, and counter terrorism strategic communication Examines current research and models of strategic communication, such as the application of the CAUSE Model to climate change communication Explores strategic communication approaches in various international contexts, including patient-oriented healthcare in Russia, road and tunnel safety in Norway, public sector communication in Turkey, and ethical conflict resolution in Guatemala The Handbook of Strategic Communication is an indispensable resource for practitioners, researchers, scholars, and students involved in any aspect of strategic communication across its many subfields. |
| doctor-patient communication examples: Doctor-patient Communication David Pendleton, John Hasler, 1983 |
| doctor-patient communication examples: The Art of Communication in Nursing and Health Care Theresa Raphael-Grimm, PhD, CNS, 2014-10-10 A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years |
| doctor-patient communication examples: Pediatric Palliative Care Betty Ferrell, 2016 Pediatric palliative care is a field of significant growth as health care systems recognize the benefits of palliative care in areas such as neonatal intensive care, pediatric ICU, and chronic pediatric illnesses. Pediatric Palliative Care, the fourth volume in the HPNA Palliative Nursing Manuals series, highlights key issues related to the field. Chapters address pediatric hospice, symptom management, pediatric pain, the neonatal intensive care unit, transitioning goals of care between the emergency department and intensive care unit, and grief and bereavement in pediatric palliative care. The content of the concise, clinically focused volumes in the HPNA Palliative Nursing Manuals series is one resource for nurses preparing for specialty certification exams and provides a quick-reference in daily practice. Plentiful tables and patient teaching points make these volumes useful resources for nurses. |
| doctor-patient communication examples: Vital Conversations Dennis Rosen, 2014-09-23 “Engaging . . . provides patients tools they can use to improve dialogue with their doctors and, ultimately, improve their ultimate medical outcomes.”—The Times of Israel The health-care system in the United States is by far the most expensive in the world, yet its outcomes are decidedly mediocre in comparison with those of other countries. Poor communication between doctors and patients, Dennis Rosen argues, is at the heart of this disparity, a pervasive problem that damages the well-being of the patient and the integrity of the health-care system and society. Drawing upon research in biomedicine, sociology, and anthropology and integrating personal stories from his medical practice in three different countries (and as a patient), Rosen shows how important good communication between physicians and patients is to high-quality—and less-expensive—care. Without it, treatment adherence and preventive services decline, and the rates of medical complications, hospital readmissions, and unnecessary testing and procedures rise. Rosen illustrates the consequences of these problems from both the caregiver and patient perspectives and explores the socioeconomic and cultural factors that cause important information to be literally lost in translation. He concludes with a prescriptive chapter aimed at building the cultural competencies and communication skills necessary for higher-quality, less-expensive care, making it more satisfying for all involved. “An excellent source of ideas on how to enhance treatment.”—Joseph Shrand, Instructor of Psychiatry at Harvard Medical School “[Dr. Rosen] delivers much of his advice through anecdotes that take readers on a journey through a career filled with both positive and negative instances of doctor-patient communication.”—Health Affairs |
| doctor-patient communication examples: Therapeutic Communication Jurgen Ruesch, 1961 This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface. |
| doctor-patient communication examples: Talking with Patients, Volume 1 Eric J. Cassell, 1985-03-27 Spoken language is the most important diagnostic and therapeutic tool in medicine, and, according to Dr. Cassell, we must be as precise with it as a surgeon with a scalpel. In these two volumes, he analyzes doctor-patient communication and shows how doctors can use language for the maximum benefit of their patients. Throughout, Dr. Cassell stresses that patients are complex, changing, psychological, social and physical beings whose illnesses are well represented by their own communication. He proposes that both listening and speaking are arts that can be learned best when they are based on the way that spoken language functions in medicine. Accordingly, Volume I focuses on the workings of spoken language in the clinical setting. It analyzes such important aspects of speech as paralanguage (non-word phenomenon like pause, pitch, and speech rate), how patients describe themselves and their illnesses, the logic of conversation, and the levels of meanings of words. Volume II is a practical, detailed, how to guide that demonstrates the process of history taking and how the doctor can learn the most from the information that the patient has to offer. His arguments are amply illustrated in both volumes by transcripts of real interactions between patients and their doctors. |
| doctor-patient communication examples: Clinical Communication Skills for Medicine Margaret Lloyd, Robert Bor, Lorraine M Noble, 2018-01-10 Clinical Communication Skills for Medicine is an essential guide to the core skills for effective patient-centered communication. In the twenty years since this book was first published the teaching of these skills has developed and evolved. Today's doctors fully appreciate the importance of communicating successfully and sensitively with people receiving health care and those close to them. This practical guide to developing communication skills will be of value to students throughout their careers. The order of the chapters reflects this development, from core skills to those required to respond effectively and compassionately in challenging situations. The text includes case examples, guidelines and opportunities to encourage the reader to stop and think. The contents of the book cover: - The fundamental elements of clinical communication, including skills for effectively gathering and sharing information, discussing sensitive topics and breaking bad news. - Shared decision making, reflecting the rapid changes in expectations of medical care and skills for supporting patients in making decisions which are right for them. - Communicating with a patient's family, children and young people, patients from different cultural backgrounds, communicating via an interpreter and communicating with patients who have a hearing impairment. - Diversity in communication, including examples of communicating with patients who have a learning disability, transgender patients, and older adult patients. - Communicating about medical error, emphasising the importance of doctors being honest in the face of difficult situations. - This is a practical guide to learning and developing communication skills throughout medical training. - The chapters range from the development of basic skills to those dealing with challenging and difficult situations. |
| doctor-patient communication examples: Doctor–patient Communication in Chinese and Western Medicine Ying Jin, 2022-06-22 Drawing on naturally occurring doctor– patient conversations in real- life medical consultations, this book analyzes the similarities and differences in doctor– patient communication and patient satisfaction between traditional Chinese medicine (TCM) and Western medicine (WM) practiced in China. Little research is available looking at WM being practiced in Asian countries, and misunderstanding about Eastern medicines such as TCM can result in unwarranted claims and suspicions. This volume contributes to research on doctor– patient communication by exploring the communication behaviors between doctors and older patients who are able to communicate independently in both TCM and WM practiced in mainland China and evaluating patient satisfaction with their medical experiences. The book reports findings and insights from three independent and methodologically diverse studies, drawing on data from 69 real- life medical consultations: 30 from TCM and 39 from WM. Using conversation analysis, the Roter Interaction Analysis System, and both quantitative and qualitative methods, Ying Jin examines the differences between TCM and WM to help reveal the dynamics of doctor– patient interactions, the contextual details, and the impact of the clinical culture on medical communication. This insightful book will appeal to scholars and students from linguistics, language, and health communication as well as medical practitioners interested in doctor– patient communication and intercultural communication. The findings reported here will shine a light on the relationship between clinical differences, health communication, and patient outcomes. |
| doctor-patient communication examples: Advances in Patient Safety Kerm Henriksen, 2005 v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products. |
| doctor-patient communication examples: Between Communication and Information Brent D. Ruben, 2017-09-29 The current popularity of such phrases as information age and 'information society suggests thatlinks between information,communication, and: behavior have become closer and more complex in a technology-dominated culture. Social scientists have adopted an integrated approach to these concepts, opening up new theoretical perspectives on the media, social psychology, personal relationships, group process, international diplomacy, and consumer behavior. Between Communication and Information maps out a richly interdisciplinary approach to this development, offering innovative research and advancing our understanding of integrative frameworks.This fourth volume in the series reflects recently established lines of research as well as the continuing interest in basic areas of communications theory and practice. In Part I contributors explore the junction between communication and information from various theoretical perspectives, delving into the multilayered relationship between the two phenomena. Cross-disciplinary approaches in the fields of etymology and library science are presented in the second section. Part III. brings together case studies that examine the interaction of information and communication at individual and group levels; information exchanges between doctors and patients, children and computers, journalists and electronic news sources are analyzed in depth. The concluding segment focuses on large social contexts in which the interaction of communication and information affects the evolution of institutions and culture.Between Information and Communication both extends and challenges current thinking on the mutually supporting interplay of information and human behavior. It will be of interest to sociologists, media analysts, and communication specialists. |
| doctor-patient communication examples: Stories for Work Gabrielle Dolan, 2017-02-07 Learn the science and master the art of telling a great story Stories for Work walks you through the science of storytelling, revealing the secrets behind great storytellers and showing you how to master the art of storytelling in business. Stories hold a unique place in our psyche, and the right story at the right time can be a game-changer in business; whether tragedy, triumph, tension or transition, a good story can captivate the listener and help you achieve your goals. In this book, author Gabrielle Dolan draws from a decade of training business leaders in storytelling to show you what works, why it works, when it works best and what never works. You'll learn how to create your own stories — authentically yours, crafted to attain your goal — and develop an instinct for sharing when the time is right. In-depth case studies feature real-world people in real-world businesses, showing how storytelling has changed the way they work, motivate and lead — providing clear examples of the power of this enormously effective skill. Storytelling gives you an edge. Whether you're after a promotion, a difficult client, a big sale or leading through transition, a great story can help you smooth the road and seal the deal. This book is your personal coach for masterful storytelling, with expert guidance and lessons learned from real-world business leaders. Learn why storytelling grabs attention and helps your message get through Master the four types of stories used in business settings Infuse your stories with the personal to highlight your vision and values Craft a selection of stories to pull out at pivotal business moments The oral tradition has ancient roots that unite all humans, and despite our myriad modern distractions, we still respond to a well-told story. Stories for Work helps you put this dynamic to work for you in any business scenario. |
| doctor-patient communication examples: eMessaging and the Physician/Patient Dynamic Susan M. Wieczorek, 2019-12-12 Ten years after the adoption of the HITECH Act of 2009, eMessaging and the Physician/Patient Dynamic: Practices in Transition examines the complex, interlocking forces at play when mandates for electronic health records (EHRs) and electronic messaging within secured health portals forced an unprecedented transformation of the healthcare environment. Technological, sociological, medical, economic, political, governmental, legal, and communication issues converged, forever altering the “medicological environment,” a space within which health professionals and patients alike strive towards efficacious, satisfying transactions that lead to improved health. Susan M. Wieczorek’s analysis discusses the layers of policies and regulations that thrust healthcare users—often unwillingly—into the newly required practice of online communication between physicians and patients. Wieczorek also compares and contrasts rural and urban early adoption practices through the use of surveys, critical incident reports, and oral histories and anticipates future trends in data mining of electronic messaging by demonstrating a content analysis of over 60,000 electronic medical transactions within secured health portals. This book identifies the key converging influences that affected the real-life, early adopters amid this transformation process and provides a practical foundation for current, on-going practice applications while anticipating the inevitable challenges of future health communication technologies. Scholars of communication, health, and media studies will find this book particularly useful. |
| doctor-patient communication examples: Effective Communication Skills for Doctors Teresa Parrott, Graham Crook, 2011-09 This clear and easy to read book explores the different communication models that can be used within a healthcare setting and outlines how individuals can develop and improve their communication skills quickly and easily. |
| doctor-patient communication examples: Difficult Conversations in Medicine Elisabeth Macdonald, 2004 In all branches of medicine, effective communication between health care professionals and patients, families and carers is essential to ensure first-class treatment. Increasing public awareness of health issues and the ready availability of health information have led the public to be more widely informed about common conditions and the treatments available. Patients therefore attend a medical consultation better informed so the need for improved communication skills is even greater. Skill is communication is a matter of personal ability which varies widely between individuals in the medical profession as in any other. In response, the aim of this book is to dispel the anxieties which contribute to poor communication. This book covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and coversations with patients from different cultural backgrounds. Outlines of possible clinical cases posing specific problems are included with guidance on how to handle them. |
| doctor-patient communication examples: Skills for Communicating with Patients Jonathan Silverman, Suzanne Kurtz, Juliet Draper, 2016-03-09 Skills for Communicating with Patients, Third Edition is one of two companion books on improving communication in medicine, which together provide a comprehensive approach to teaching and learning communication skills throughout all levels of medical education in both specialist and family medicine. Since their publication, the first edition of thi |
| doctor-patient communication examples: Oxford Textbook of Communication in Oncology and Palliative Care David William Kissane, Barry D. Bultz, Phyllis N. Butow, Carma L. Bylund, Susie Wilkinson, 2017 Communication is a core skill for medical professionals when treating patients. Cancer and palliative care present some of the most challenging clinical situations. This book provides evidence-based guidelines alongside case examples, tips, and strategies to achieve effective, patient-centred communication. |
| doctor-patient communication examples: Communication Skills for Medicine E-Book Margaret Lloyd, Robert Bor, 2009-03-01 This title was Highly Commended (Basis of Medicine category) in the BMA Awards 2005. A highly practical account of communication for medical students, backed up with numerous case histories. In addition to the clinical interview the book covers other aspects of communication including how to promote healthy behaviour and the need for the doctor to work as part of the health care team. Reflects current importance of communication skills in curriculum. Highly practical approach. Accessible information with summary points. Covers needs for both hospital and general practice setting. Written specifically for medical students, unlike many of the competing books. Additional practical examples. More material on: professionalism; Mental Capacity Act; risk; the 'expert' patient. |
| doctor-patient communication examples: Management of Cancer in the Older Patient E-Book Arash Naeim, David Reuben, Patricia Ganz, 2011-08-17 Management of Cancer in the Older Patient, by Drs. Arash Naeim, David Reuben, and Patricia Ganz, offers the help you need to effectively diagnose, refer, and manage cancer in geriatric patients. You’ll see how to provide effective cancer screening; refer your patients to the right oncologist; deal with comorbidities, frailties, and other complications; navigate end-of-life issues; and much more. A templated, user-friendly format makes it easy to find and apply the answers you need. See how to best manage geriatric cancer patients with help from leading specialists in both geriatrics and oncology Make informed decisions as to when to refer patients to specialists. Provide the supportive care your patients and their families need on issues such as such as mental health, pain, fatigue, nausea, insomnia. Be prepared to help cancer survivors navigate their after-treatment care including adjuvant therapy, side effects, second cancers, quality of life, and other concerns. Offer accurate guidance on ethical issues like competency, end of life, hospice, the role of the caregiver, and more. |
| doctor-patient communication examples: Communication with and on Behalf of Patients Javad Hekmat-Panah, MD, 2020-09-09 Part of suffering from an illness is the fear of not knowing what might happen. One needs information about the illness, about treatments, and about the outcome. Patients appreciate when their autonomy is respected, and they are given options to choose from. But for them to find the right choice is often like looking in the dark to find a path they never took before. No one is in a better position than their doctor to shed light on the paths and to guide them for the best choice to make. This book describes what a patient needs to know and what the doctor needs to communicate to enable the patient to make choices that are rational, based on medical standards, and can best lead to recovery. Such communication takes time, can be arduous, yet it is a doctor's duty and is essential for a harmonious doctor-patient relationship. |
| doctor-patient communication examples: Empathy in Health Professions Education and Patient Care Mohammadreza Hojat, 2016-04-21 In this thorough revision, updating, and expansion of his great 2007 book, Empathy in Patient Care, Professor Hojat offers all of us in healthcare education an uplifting magnum opus that is sure to greatly enhance how we conceptualize, measure, and teach the central professional virtue of empathy. Hojat’s new Empathy in Health Professions Education and Patient Care provides students and professionals across healthcare with the most scientifically rigorous, conceptually vivid, and comprehensive statement ever produced proving once and for all what we all know intuitively – empathy is healing both for those who receive it and for those who give it. This book is filled with great science, great philosophizing, and great ‘how to’ approaches to education. Every student and practitioner in healthcare today should read this and keep it by the bedside in a permanent place of honor. Stephen G Post, Ph.D., Professor of Preventive Medicine, and Founding Director of the Center for Medical Humanities, Compassionate Care, and Bioethics, School of Medicine, Stony Brook University Dr. Hojat has provided, in this new edition, a definitive resource for the evolving area of empathy research and education. For those engaged in medical student or resident education and especially for those dedicated to efforts to improve the patient experience, this book is a treasure trove of primary work in the field of empathy. Leonard H. Calabrese, D.O., Professor of Medicine, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University The latest edition of Empathy in Health Professions Education and Patient Care grounds the clinical art of empathic caring in the newly recognized contributions of brain imagery and social cognitive neuroscience. Furthermore, it updates the accumulating empirical evidence for the clinical effects of empathy that has been facilitated by the widespread use of the Jefferson Scale of Empathy, a generative contribution to clinical research by this book’s author. In addition, the book is so coherently structured that each chapter contributes to an overall understanding of empathy, while also covering its subject so well that it could stand alone. This makes Empathy in Health Professions Education and Patient Care an excellent choice for clinicians, students, educators and researchers. Herbert Adler, M.D., Ph.D. Clinical Professor of Psychiatry and Human Behavior,Sidney Kimmel Medical College at Thomas Jefferson University It is my firm belief that empathy as defined and assessed by Dr. Hojat in his seminal book has far reaching implications for other areas of human interaction including business, management, government, economics, and international relations. Amir H. Mehryar, Ph.D., Emeritus Professor of Behavioral Sciences and Population Studies, Institute for Research and Training in Management and Planning, Tehran, Iran |
| doctor-patient communication examples: Argumentation between Doctors and Patients Frans H. van Eemeren, Bart Garssen, Nanon Labrie, 2021-02-15 Argumentation between Doctors and Patients discusses the use of argumentation in clinical settings. Starting from the pragma-dialectical theory of argumentation, it aims at providing an understanding of argumentative discourse in the context of doctor-patient interaction. It explains when and how interactions between doctors and patients can be reconstructed as argumentative, what it means for doctors and patients to reasonably resolve a difference of opinion, what it implies to strive simultaneously for reasonableness and effectiveness in clinical discourse, and when such efforts derail into fallaciousness. Argumentation between Doctors and Patients is of interest to all those who seek to improve their understanding of argumentation in a medical context – whether they are students, scholars of argumentation, or medical practitioners. Frans H. van Eemeren, Bart Garssen and Nanon Labrie are prominent argumentation theorists. In writing Argumentation between Doctors and Patients, they have benefited from the advice of an Advisory Board consisting of both medical practitioners and argumentation scholars. |
| doctor-patient communication examples: Mastering Communication with Seriously Ill Patients Anthony Back, Robert Arnold, 2009-03-02 Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout. |
| doctor-patient communication examples: Communication Skills for Foreign and Mobile Medical Professionals Kris van de Poel, Eddy Vanagt, Ulrike Schrimpf, Jessica Gasiorek, 2013-04-23 Around the world, the number of internationally mobile medical professionals is steadily increasing, posing potential difficulties for the good communication with patients and colleagues that is vital to satisfactory outcomes and personal professional success. Communication Skills for Foreign and Mobile Medical Professionals is an evidence-based communication resource book designed for all medical professionals who work in foreign countries, cultures, and languages. It offers a wealth of insights into doctor-patient communication, structured around the different phases of the consultation. The proposed strategies and tips will raise the reader’s awareness of important recurring issues in face-to-face interactions and improve his or her ability to deal with them effectively. Common misunderstandings between doctors and patients with a different cultural/linguistic background are discussed in depth. Throughout, the emphasis is on patient-oriented medicine. The modular structure of the book will ensure quick and easy retrieval of information. Communication Skills for Foreign and Mobile Medical Professionals will be of benefit to a wide range of medical professionals, from senior nursing staff through to heads of department, in multilingual or intercultural contexts. It will also be of value to human resource managers, language trainers, and cultural mediators. |
| doctor-patient communication examples: The Routledge Handbook of Health Communication Teresa L. Thompson, Roxanne Parrott, Jon F. Nussbaum, 2011-08-24 The Routledge Handbook of Health Communication brings together the current body of scholarly work in health communication. With its expansive scope, it offers an introduction for those new to this area, summarizes work for those already learned in the area, and suggests avenues for future research on the relationships between communicative processes and health/health care delivery. This second edition of the Handbook has been organized to reflect the goals of health communication: understanding to make informed decisions and to promote formal and informal systems of care linked to health and well-being. It emphasizes work in such areas as barriers to disclosure in family conversations and medical interactions, access to popular media and advertising, and individual searches online for information and support to guide decisions and behaviors with health consequences. This edition also adds an overview of methods used in health communication and the unique challenges facing health communication researchers applying traditional methods to efforts to gain reliable and valid evidence about the role of communication for health. It introduces the promise of translational research being conducted by health communication researchers from multiple disciplines to form transdisciplinary theories and teams to increase the well-being of not only humans but the systems of care within their nations. Arguably the most comprehensive scholarly resource available for study in this area, the Routledge Handbook of Health Communication serves an invaluable role and reference for students, researchers, and scholars doing work in health communication. |
| doctor-patient communication examples: Exploring Intercultural Communication Zhu Hua, 2013-08-15 Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study. The books take an innovative 'practice to theory' approach, with a 'back-to-front' structure. This leads the reader from real-world problems and issues, through a discussion of intervention and how to engage with these concerns, before finally relating these practical issues to theoretical foundations. Additional features include tasks with commentaries, a glossary of key terms, and an annotated further reading section. Exploring Intercultural Communication investigates the role of language in intercultural communication, paying particular attention to the interplay between cultural diversity and language practice. This book brings together current or emerging strands and themes in the field by examining how intercultural communication permeates our everyday life, what we can do to achieve effective and appropriate intercultural communication, and why we study language, culture and identity together. The focus is on interactions between people from various cultural and linguistic backgrounds, and regards intercultural communication as a process of negotiating meaning, cultural identities, and – above all – differences between ourselves and others. Including global examples from a range of genres, this book is an essential read for students taking language and intercultural communication modules within Applied Linguistics, TESOL, Education or Communication Studies courses. |
| doctor-patient communication examples: The Medical Interview Mack Jr. Lipkin, J.G. Carroll, R.M. Frankel, Samuel M. Putnam, Aaron Lazare, A. Keller, T. Klein, P.K. Williams, 2012-12-06 Primary care medicine is the new frontier in medicine. Every nation in the world has recognized the necessity to deliver personal and primary care to its people. This includes first-contact care, care based in a posi tive and caring personal relationship, care by a single healthcare pro vider for the majority of the patient's problems, coordination of all care by the patient's personal provider, advocacy for the patient by the pro vider, the provision of preventive care and psychosocial care, as well as care for episodes of acute and chronic illness. These facets of care work most effectively when they are embedded in a coherent integrated approach. The support for primary care derives from several significant trends. First, technologically based care costs have rocketed beyond reason or availability, occurring in the face of exploding populations and diminish ing real resources in many parts of the world, even in the wealthier nations. Simultaneously, the primary care disciplines-general internal medicine and pediatrics and family medicine-have matured significantly. |
| doctor-patient communication examples: The Successful Physician Marshall O. Zaslove, 2003-12 The Successful Physician: A Productivity Handbook for Practitioners will enable you to streamline, modernize, and improve your practice -- using practical, proven, common-sense methods any physician can apply. Filled with easy-to-follow, easy-to-implement suggestions, this book is written for the practicing physician by a practicing physician. Three major sections show you how to improve your use of the three major tools -- your time, knowledge, and relationship management. By investing a small amount of time and effort into upgrading the use of any one of the tools, you'll free up additional resources to re-invest in further efficiency and productivity-- resulting in greater personal satisfaction and less risk, hassle, and frustration. |
| doctor-patient communication examples: The Oxford Handbook of Health Communication, Behavior Change, and Treatment Adherence Leslie R. Martin, M. Robin DiMatteo, 2013-11 This edited volume brings together top-notch scientists and practitioners to illustrate intersections between health communication, behavior change, and treatment adherence. |
| doctor-patient communication examples: An Introduction to Interaction Angela Cora Garcia, 2023-04-20 An engaging introduction to the study of spoken interaction, this book provides a thorough grounding in the theory and methodology of conversation analysis. It covers data collection, techniques for analysis and practical applications, and guides students through foundational and new research findings on everyday conversations and talk in institutional contexts, from media, business, and education to healthcare and law. Now thoroughly updated to showcase contemporary developments in the field, this second edition includes: · New chapters on interaction in psychotherapy, educational settings and language learning and teaching · Expanded coverage of doctor-patient communications, customer service and business meetings workplace interviews and online interactions, including social media, video gaming and livestreams · A wider variety of research on other languages, including French, German, Italian, Finnish, Swedish, Arabic, Korean, Chinese and Japanese · Multimodal analyses of interaction, focusing on the integration of embodied action and talk Complete with student activities, recommended reading sections and a companion website featuring slides, quiz questions, and links to further transcripts, this book is an essential guide for doing conversation analysis and offers fresh insight into how we understand talk. |
为什么英语中，医生叫doctor，博士也叫doctor？ - 知乎
1、doctor的本意是“讲授者”。过去几乎所有的自然学科和人文学科都叫philosophy，所以学问最高者被称为doctor of philosophy，这bai也是博士Ph.D的来 …
Prof. Dr. 与 Prof.有什么区别？ - 知乎
Dr.是doctor的简写，即博士（最高学位。且必须是取得该头衔后才能称呼。在读博士是 Doctoral Candidate）。 by the way：博士后不是学位的一种，只是在某处工作的 …
为什么博士叫PhD？ - 知乎
博士（Doctor）学位意味着能独立完成研究任务。 （科学网-博士究竟和硕士有何不同——重申陈式兔子定理-陈安的博文） 如那张图和许多人所说，博士能够创造新的知识。 …
请问MD PhD PharmD 等等这些，各代表哪种医学学历? - 知乎
DO Doctor of Osteopathic 也是医学博士，美国开设医学院校中有部分是DO院校，比MD多学习一些正骨医学，鄙视链低于上面。 MBBS Bachelor of Medicine and …
研究生，硕士，博士，phd等这些学历分别是什么？ - 知乎
博士拿的是博士学位，硕士拿的是硕士学位。博士还可以分为PhD、DBA、DD等，国外分的正式一点，国内目前图一乐。“博士”或者“Doctor”这个头衔一般授予拥有博士学位 …
为什么英语中，医生叫doctor，博士也叫doctor？ - 知乎
1、doctor的本意是“讲授者”。过去几乎所有的自然学科和人文学科都叫philosophy，所以学问最高者被称为doctor of philosophy，这bai也是博士Ph.D的来历。但是医学不属于刚才说 …
Prof. Dr. 与 Prof.有什么区别？ - 知乎
Dr.是doctor的简写，即博士（最高学位。且必须是取得该头衔后才能称呼。在读博士是 Doctoral Candidate）。 by the way：博士后不是学位的一种，只是在某处工作的博士的类职称而已。 …
为什么博士叫PhD？ - 知乎
博士（Doctor）学位意味着能独立完成研究任务。 （科学网-博士究竟和硕士有何不同——重申陈式兔子定理-陈安的博文） 如那张图和许多人所说，博士能够创造新的知识。 许多人没有博士 …
请问MD PhD PharmD 等等这些，各代表哪种医学学历? - 知乎
DO Doctor of Osteopathic 也是医学博士，美国开设医学院校中有部分是DO院校，比MD多学习一些正骨医学，鄙视链低于上面。 MBBS Bachelor of Medicine and Bachelor of Surgery我国（ …
研究生，硕士，博士，phd等这些学历分别是什么？ - 知乎
博士拿的是博士学位，硕士拿的是硕士学位。博士还可以分为PhD、DBA、DD等，国外分的正式一点，国内目前图一乐。“博士”或者“Doctor”这个头衔一般授予拥有博士学位的人。 所以每次有 …
为什么说一天一个苹果不生病，an apple a day, keep doctor away?
"An apple a day keeps the doctor away" 一天一个苹果，医生离你远 这句谚语出现在1913年杂志封面上 19世纪，疾病的治疗效果没有并没有现在好，对疾病的了解还停留在表面，当时普通人 …
有哪些下载ed2k的软件？ - 知乎
都是一些无良的推荐，上面问可以下载ed2k的软件，你们回答问题之前都试了吗？推荐 BitComet 比特彗星、 Motrix 、qBittorrent、uTorrent、BitComet，文件蜈蚣
求《神秘博士》的官方观看顺序！？ - 知乎
我看完了第二季，rose和doctor分开了。所以我接下来得看剧场版,特别篇，还是什么？同时，能跟我解释下那…
请问专业博士和学术博士有什么区别？对以后的工作有什么影响？
专业/授课博士，英语名称professional/ taught doctorate，最后学位是doctor of+具体专业。 学术/哲学博士，英语名称research doctorate/doctor of philosophy，最后学位是doctor of …
“工学硕士”和“工程硕士”分别该如何翻译？ - 知乎
A Master of Science in Engineering can require completion of a thesis and qualifies the holder to apply for a program leading to a Doctor of Philosophy (PhD) in engineering. A Master of …
