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free cme patient safety risk management: Principles of Risk Management and Patient Safety Barbara J. Youngberg, 2010-08-10 Principles of Risk Management and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare. The book is divided into four sections. The first section describes the current state of the healthcare industry and looks at the importance of risk management and the emergence of patient safety. It also explores the importance of working with other sectors of the health care industry such as the pharmaceutical and device manufacturers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition. |
free cme patient safety risk management: Textbook of Patient Safety and Clinical Risk Management Liam Donaldson, Walter Ricciardi, Susan Sheridan, Riccardo Tartaglia, 2020-12-14 Implementing safety practices in healthcare saves lives and improves the quality of care: it is therefore vital to apply good clinical practices, such as the WHO surgical checklist, to adopt the most appropriate measures for the prevention of assistance-related risks, and to identify the potential ones using tools such as reporting & learning systems. The culture of safety in the care environment and of human factors influencing it should be developed from the beginning of medical studies and in the first years of professional practice, in order to have the maximum impact on clinicians' and nurses' behavior. Medical errors tend to vary with the level of proficiency and experience, and this must be taken into account in adverse events prevention. Human factors assume a decisive importance in resilient organizations, and an understanding of risk control and containment is fundamental for all medical and surgical specialties. This open access book offers recommendations and examples of how to improve patient safety by changing practices, introducing organizational and technological innovations, and creating effective, patient-centered, timely, efficient, and equitable care systems, in order to spread the quality and patient safety culture among the new generation of healthcare professionals, and is intended for residents and young professionals in different clinical specialties. |
free cme patient safety risk management: Improving Diagnosis in Health Care National Academies of Sciences, Engineering, and Medicine, Institute of Medicine, Board on Health Care Services, Committee on Diagnostic Error in Health Care, 2015-12-29 Getting the right diagnosis is a key aspect of health care - it provides an explanation of a patient's health problem and informs subsequent health care decisions. The diagnostic process is a complex, collaborative activity that involves clinical reasoning and information gathering to determine a patient's health problem. According to Improving Diagnosis in Health Care, diagnostic errors-inaccurate or delayed diagnoses-persist throughout all settings of care and continue to harm an unacceptable number of patients. It is likely that most people will experience at least one diagnostic error in their lifetime, sometimes with devastating consequences. Diagnostic errors may cause harm to patients by preventing or delaying appropriate treatment, providing unnecessary or harmful treatment, or resulting in psychological or financial repercussions. The committee concluded that improving the diagnostic process is not only possible, but also represents a moral, professional, and public health imperative. Improving Diagnosis in Health Care, a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001), finds that diagnosis-and, in particular, the occurrence of diagnostic errorsâ€has been largely unappreciated in efforts to improve the quality and safety of health care. Without a dedicated focus on improving diagnosis, diagnostic errors will likely worsen as the delivery of health care and the diagnostic process continue to increase in complexity. Just as the diagnostic process is a collaborative activity, improving diagnosis will require collaboration and a widespread commitment to change among health care professionals, health care organizations, patients and their families, researchers, and policy makers. The recommendations of Improving Diagnosis in Health Care contribute to the growing momentum for change in this crucial area of health care quality and safety. |
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free cme patient safety risk management: Making Healthcare Safe Lucian L. Leape, 2021-05-28 This unique and engaging open access title provides a compelling and ground-breaking account of the patient safety movement in the United States, told from the perspective of one of its most prominent leaders, and arguably the movement’s founder, Lucian L. Leape, MD. Covering the growth of the field from the late 1980s to 2015, Dr. Leape details the developments, actors, organizations, research, and policy-making activities that marked the evolution and major advances of patient safety in this time span. In addition, and perhaps most importantly, this book not only comprehensively details how and why human and systems errors too often occur in the process of providing health care, it also promotes an in-depth understanding of the principles and practices of patient safety, including how they were influenced by today’s modern safety sciences and systems theory and design. Indeed, the book emphasizes how the growing awareness of systems-design thinking and the self-education and commitment to improving patient safety, by not only Dr. Leape but a wide range of other clinicians and health executives from both the private and public sectors, all converged to drive forward the patient safety movement in the US. Making Healthcare Safe is divided into four parts: I. In the Beginning describes the research and theory that defined patient safety and the early initiatives to enhance it. II. Institutional Responses tells the stories of the efforts of the major organizations that began to apply the new concepts and make patient safety a reality. Most of these stories have not been previously told, so this account becomes their histories as well. III. Getting to Work provides in-depth analyses of four key issues that cut across disciplinary lines impacting patient safety which required special attention. IV. Creating a Culture of Safety looks to the future, marshalling the best thinking about what it will take to achieve the safe care we all deserve. Captivatingly written with an “insider’s” tone and a major contribution to the clinical literature, this title will be of immense value to health care professionals, to students in a range of academic disciplines, to medical trainees, to health administrators, to policymakers and even to lay readers with an interest in patient safety and in the critical quest to create safe care. |
free cme patient safety risk management: Patient Safety Handbook Barbara J. Youngberg, 2013 Examines the newest scientific advances in the science of safety. |
free cme patient safety risk management: Patient Safety and Quality Ronda Hughes, 2008 Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043). - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/ |
free cme patient safety risk management: Understanding Patient Safety, Second Edition Robert Wachter, 2012-05-23 Complete coverage of the core principles of patient safety Understanding Patient Safety, 2e is the essential text for anyone wishing to learn the key clinical, organizational, and systems issues in patient safety.The book is filled with valuable cases and analyses, as well as up-to-date tables, graphics, references, and tools -- all designed to introduce the patient safety field to medical trainees, and be the go-to book for experienced clinicians and non-clinicians alike. Features NEW chapter on the critically important role of checklists in medical practice NEW case examples throughout Expanded coverage of the role of computers in patient safety and outcomes Expanded coverage of new patient initiatives from the Joint Commission |
free cme patient safety risk management: Safer Healthcare Charles Vincent, René Amalberti, 2016-01-13 The authors of this book set out a system of safety strategies and interventions for managing patient safety on a day-to-day basis and improving safety over the long term. These strategies are applicable at all levels of the healthcare system from the frontline to the regulation and governance of the system. There have been many advances in patient safety, but we now need a new and broader vision that encompasses care throughout the patient’s journey. The authors argue that we need to see safety through the patient’s eyes, to consider how safety is managed in different contexts and to develop a wider strategic and practical vision in which patient safety is recast as the management of risk over time. Most safety improvement strategies aim to improve reliability and move closer toward optimal care. However, healthcare will always be under pressure and we also require ways of managing safety when conditions are difficult. We need to make more use of strategies concerned with detecting, controlling, managing and responding to risk. Strategies for managing safety in highly standardised and controlled environments are necessarily different from those in which clinicians constantly have to adapt and respond to changing circumstances. This work is supported by the Health Foundation. The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK. The charity’s aim is a healthier population in the UK, supported by high quality health care that can be equitably accessed. The Foundation carries out policy analysis and makes grants to front-line teams to try ideas in practice and supports research into what works to make people’s lives healthier and improve the health care system, with a particular emphasis on how to make successful change happen. A key part of the work is to make links between the knowledge of those working to deliver health and health care with research evidence and analysis. The aspiration is to create a virtuous circle, using what works on the ground to inform effective policymaking and vice versa. Good health and health care are vital for a flourishing society. Through sharing what is known, collaboration and building people’s skills and knowledge, the Foundation aims to make a difference and contribute to a healthier population. |
free cme patient safety risk management: Principles and Practice of Hospital Medicine Sylvia McKean, John Ross, Daniel D. Dressler, Daniel Brotman, Jeffrey Ginsberg, 2011-12-30 The definitive guide to the knowledge and skills necessary to practice Hospital Medicine Presented in full color and enhanced by more than 700 illustrations, this authoritative text provides a background in all the important clinical, organizational, and administrative areas now required for the practice of hospital medicine. The goal of the book is provide trainees, junior and senior clinicians, and other professionals with a comprehensive resource that they can use to improve care processes and performance in the hospitals that serve their communities. Each chapter opens with boxed Key Clinical Questions that are addressed in the text and hundreds of tables encapsulate important information. Case studies demonstrate how to apply the concepts covered in the text directly to the hospitalized patient. Principles and Practice of Hospital Medicine is divided into six parts: Systems of Care: Introduces key issues in Hospital Medicine, patient safety, quality improvement, leadership and practice management, professionalism and medical ethics, medical legal issues and risk management, teaching and development. Medical Consultation and Co-Management: Reviews core tenets of medical consultation, preoperative assessment and management of post-operative medical problems. Clinical Problem-Solving in Hospital Medicine: Introduces principles of evidence-based medicine, quality of evidence, interpretation of diagnostic tests, systemic reviews and meta-analysis, and knowledge translations to clinical practice. Approach to the Patient at the Bedside: Details the diagnosis, testing, and initial management of common complaints that may either precipitate admission or arise during hospitalization. Hospitalist Skills: Covers the interpretation of common “low tech” tests that are routinely accessible on admission, how to optimize the use of radiology services, and the standardization of the execution of procedures routinely performed by some hospitalists. Clinical Conditions: Reflects the expanding scope of Hospital Medicine by including sections of Emergency Medicine, Critical Care, Geriatrics, Neurology, Palliative Care, Pregnancy, Psychiatry and Addiction, and Wartime Medicine. |
free cme patient safety risk management: Taking Action Against Clinician Burnout National Academies of Sciences, Engineering, and Medicine, National Academy of Medicine, Committee on Systems Approaches to Improve Patient Care by Supporting Clinician Well-Being, 2020-01-02 Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field. |
free cme patient safety risk management: Pain Management and the Opioid Epidemic National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on Health Sciences Policy, Committee on Pain Management and Regulatory Strategies to Address Prescription Opioid Abuse, 2017-09-28 Drug overdose, driven largely by overdose related to the use of opioids, is now the leading cause of unintentional injury death in the United States. The ongoing opioid crisis lies at the intersection of two public health challenges: reducing the burden of suffering from pain and containing the rising toll of the harms that can arise from the use of opioid medications. Chronic pain and opioid use disorder both represent complex human conditions affecting millions of Americans and causing untold disability and loss of function. In the context of the growing opioid problem, the U.S. Food and Drug Administration (FDA) launched an Opioids Action Plan in early 2016. As part of this plan, the FDA asked the National Academies of Sciences, Engineering, and Medicine to convene a committee to update the state of the science on pain research, care, and education and to identify actions the FDA and others can take to respond to the opioid epidemic, with a particular focus on informing FDA's development of a formal method for incorporating individual and societal considerations into its risk-benefit framework for opioid approval and monitoring. |
free cme patient safety risk management: HOSPITAL COMMISSIONING AND OPERATIONS STANDARDS Dr. ZUBER M. SHAIKH, 2021-03-30 This book has all non-clinical chapters, as for all clinical chapters I will be publishing the second book soon. These standards should be used by all healthcare service leaders in hospital commissioning, operations, quality improvement, patient safety and risk management. |
free cme patient safety risk management: Emergency Department Compliance Manual, 2019 Edition McNew, 2019-04-23 Emergency Department Compliance Manual provides everything you need to stay in compliance with complex emergency department regulations, including such topics as legal compliance questions and answers--find the legal answers you need in seconds; Joint Commission survey questions and answers--get inside guidance from colleagues who have been there; hospital accreditation standard analysis--learn about the latest Joint Commission standards as they apply to the emergency department; and reference materials for emergency department compliance. The Manual offers practical tools that will help you and your department comply with emergency department-related laws, regulations, and accreditation standards. Because of the Joint Commission's hospital-wide, function-based approach to evaluating compliance, it's difficult to know specifically what's expected of you in the ED. Emergency Department Compliance Manual includes a concise grid outlining the most recent Joint Commission standards, which will help you understand your compliance responsibilities. Plus, Emergency Department Compliance Manual includes sample documentation and forms that hospitals across the country have used to show compliance with legal requirements and Joint Commission standards. Previous Edition: Emergency Department Compliance Manual, 2018 Edition, ISBN: 9781454889427¿ |
free cme patient safety risk management: Emergency Department Compliance Manual, 2018 Edition McNew, 2018-04-20 Emergency Department Compliance Manual provides everything you need to stay in compliance with complex emergency department regulations, including such topics as legal compliance questions and answers--find the legal answers you need in seconds; Joint Commission survey questions and answers--get inside guidance from colleagues who have been there; hospital accreditation standard analysis--learn about the latest Joint Commission standards as they apply to the emergency department; and reference materials for emergency department compliance. The Manual offers practical tools that will help you and your department comply with emergency department-related laws, regulations, and accreditation standards. Because of the Joint Commission's hospital-wide, function-based approach to evaluating compliance, it's difficult to know specifically what's expected of you in the ED. Emergency Department Compliance Manual includes a concise grid outlining the most recent Joint Commission standards, which will help you learn understand your compliance responsibilities. Plus, Emergency Department Compliance Manual includes sample documentation and forms that hospitals across the country have used to show compliance with legal requirements and Joint Commission standards. Previous Edition: Emergency Department Compliance Manual, 2017 Edition, ISBN: 9781454886693 |
free cme patient safety risk management: Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory, 2021-10-26 Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. |
free cme patient safety risk management: Patient Blood Management Hans Gombotz, Kai Zacharowski, Donat R. Spahn, 2015-11-10 Patient Blood Management (PBM) is an innovative clinical concept that aims to reduce the need for allogenic blood transfusions, cut health-care costs, and avert or correct the risk factors related to blood transfusion, thus minimizing the rate of side effects and complications. This comprehensive hands-on volume offers a three-point approach for the implementation of PBM to improve patient outcome, focusing on how to prevent or treat anemia, reduce blood loss, and increase anemia tolerance. The book also goes beyond preoperative PBM, with detailed accounts of coagulation disorder management and the administration of coagulation products and platelet concentrates. Special Features: Presents a clear three-pillar strategy for the application of PBM: diagnosis and treatment of anemia, reduction of peri-interventional blood loss, and optimization of the tolerance to anemia in the everyday clinical setting Covers issues such as PBM during surgery, requirements for modern transfusion medicine, ordering blood products, the role of pre-anesthesia clinics, benchmarking processes, and potential implications of PBM in the public health sector Overview of research in PBM including landmark studies and current clinical trials Boxes in each chapter highlighting key information, core statements, and summaries A multidisciplinary and international team of contributors experienced in PBM Patient Blood Management is a guide for clinicians and residents whose patients are at risk for anemia, coagulation disorders, or severe blood loss. Anesthesiologists, surgeons, and specialists involved in the use of blood and blood products can use the book for quick reference or to learn more about a leading-edge concept for optimizing patient safety and improving outcome. |
free cme patient safety risk management: Echocardiography Board Review Ramdas G. Pai, Padmini Varadarajan, 2014-05-12 Echocardiography Board Review, 2nd Edition 500 Multiple Choice Questions with Discussion Ramdas G. Pai, MD, Professor of Medicine, Loma Linda University, CA, USA Padmini Varadarajan, MD, Associate Professor of Medicine, Loma Linda University, CA, USA Echocardiography is an essential tool for the modern-day cardiologist and routinely used in the diagnosis, management and follow-up of patients with suspected or known heart diseases. This best-selling book now returns in a fully revised new edition, once again providing cardiologists and cardiology/echocardiography trainees with a rapid reference, self-assessment question and answer guide to all aspects of echocardiography. Packed with full-color images and written by experienced echocardiographers, the book covers: applied ultrasound physics practical hydrodynamics valvular heart disease myocardial diseases congenital heart disease non-invasive hemodynamics surgical echocardiography Containing 500 case-based questions, including clear explanations and discussions for every question, Echocardiography Board Review, 2nd Edition, is the perfect preparation guide for all those about to take the National Board of Echocardiography’s Board exam, including cardiology and echocardiography trainees and specialist physicians preparing for re-certification. Sonographers planning to take RDCS or RDMS certification examinations should find this book very helpful as well. Of related interest Practical Manual of Echocardiography in the Urgent Setting Fridman, ISBN 978-0-470-65997-7 Successful Accreditation in Echocardiography: A Self-Assessment Guide Banypersad, ISBN 978-0-470-65692-1 Website www.wiley.com/go/cardiology |
free cme patient safety risk management: Patients at Risk Niran Al-Agba, Rebekah Bernard, 2020-11-01 Patients at Risk: The Rise of the Nurse Practitioner and Physician Assistant in Healthcare exposes a vast conspiracy of political maneuvering and corporate greed that has led to the replacement of qualified medical professionals by lesser trained practitioners. As corporations seek to save money and government agencies aim to increase constituent access, minimum qualifications for the guardians of our nation’s healthcare continue to decline—with deadly consequences. This is a story that has not yet been told, and one that has dangerous repercussions for all Americans. With the rate of nurse practitioner and physician assistant graduates exceeding that of physician graduates, if you are not already being treated by a non-physician, chances are, you soon will be. While advocates for these professions insist that research shows that they can provide the same care as physicians, patients do not know the whole truth: that there are no credible scientific studies to support the safety and efficacy of non-physicians practicing without physician supervision. Written by two physicians who have witnessed the decline of medical expertise over the last twenty years, this data-driven book interweaves heart-rending true patient stories with hard data, showing how patients have been sacrificed for profit by the substitution of non-physician practitioners. Adding a dimension neglected by modern healthcare critiques such as An American Sickness, this book provides a roadmap for patients to protect themselves from medical harm. WORDS OF PRAISE and REVIEWS Al-Agba and Bernard tell a frightening story that insiders know all too well. As mega corporations push for efficiency and tout consumer focused retail services, American healthcare is being dumbed down to the point of no return. It's a story that many media outlets are missing and one that puts you and your family's health at real risk. --John Irvine, Deductible Media Laced with actual patient cases, the book’s data and patterns of large corporations replacing physicians with non-physician practitioners, despite the vast difference in training is enlightening and astounding. The authors' extensively researched book methodically lays out the problems of our changing medical care landscape and solutions to ensure quality care. --Marilyn M. Singleton, MD, JD A masterful job of bringing to light a rapidly growing issue of what should be great concern to all of us: the proliferation of non-physician practitioners that work predominantly inside algorithms rather than applying years of training, clinical knowledge, and experience. Instead of a patient-first mentality, we are increasingly met with the sad statement of Profits Over Patients, echoed by hospitals and health insurance companies. --John M. Chamberlain, MHA, LFACHE, Board Chairman, Citizen Health A must read for patients attempting to navigate today’s healthcare marketplace. --Brian Wilhelmi MD, JD, FASA |
free cme patient safety risk management: Advances in Patient Safety Kerm Henriksen, 2005 v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products. |
free cme patient safety risk management: Practical Approaches to Risk Minimisation for Medicinal Products World Health Organization, 2014 Risk management of medicines is a wide and rapidly evolving concept and practice, following a medicine throughout its lifecycle, from first administration in humans through clinical studies and then marketing in the patient population at large. Previous reports from CIOMS I - VIII provided practical guidance in some essential components of risk management such as terminology and reporting of adverse drug reactions, management of safety information from clinical trials, and safety signal detection. Beyond the detection, identification, and characterization of risk, risk minimization is used as an umbrella term for the prevention or mitigation of an undesirable outcome. Risk management always includes tools for routine risk minimization such as product information, the format depending on the jurisdiction, to inform the patient and the prescriber, all of which serve to prevent or mitigate adverse effects. Until this current CIOMS IX document, limited guidance has been available on how to determine which risks need additional risk minimization, select the appropriate tools, apply and implement such tools globally and locally, and measure if they are effective and valuable. Included in the report is a CIOMS framework for the evaluation of effectiveness of risk minimization, a discussion of future trends and developments, an annex specifically addressing vaccines, and examples from real life. |
free cme patient safety risk management: Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies OECD, World Health Organization, 2019-10-17 This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies. |
free cme patient safety risk management: Conflict of Interest in Medical Research, Education, and Practice Institute of Medicine, Board on Health Sciences Policy, Committee on Conflict of Interest in Medical Research, Education, and Practice, 2009-09-16 Collaborations of physicians and researchers with industry can provide valuable benefits to society, particularly in the translation of basic scientific discoveries to new therapies and products. Recent reports and news stories have, however, documented disturbing examples of relationships and practices that put at risk the integrity of medical research, the objectivity of professional education, the quality of patient care, the soundness of clinical practice guidelines, and the public's trust in medicine. Conflict of Interest in Medical Research, Education, and Practice provides a comprehensive look at conflict of interest in medicine. It offers principles to inform the design of policies to identify, limit, and manage conflicts of interest without damaging constructive collaboration with industry. It calls for both short-term actions and long-term commitments by institutions and individuals, including leaders of academic medical centers, professional societies, patient advocacy groups, government agencies, and drug, device, and pharmaceutical companies. Failure of the medical community to take convincing action on conflicts of interest invites additional legislative or regulatory measures that may be overly broad or unduly burdensome. Conflict of Interest in Medical Research, Education, and Practice makes several recommendations for strengthening conflict of interest policies and curbing relationships that create risks with little benefit. The book will serve as an invaluable resource for individuals and organizations committed to high ethical standards in all realms of medicine. |
free cme patient safety risk management: Sorry Works! Doug Wojcieszak, James W. Saxton, Maggie M. Finkelstein, 2007 This book is, in part, adapted from speeches I have given to medical, insurance, and legal organizations across the United States and in Australia and Canada over the last two years. Liability exposure has been a major issue for healthcare and insurance professionals for a long time, and they are looking for new solutions to an old problem. More and more doctors, nurses, risk managers, hospital administrators, and insurance executives are turning to Sorry Works! for answers. I thought it was time to put Sorry Works! in a book that was concise and to the point. Along the way I met and had the pleasure of working with James Saxton and his team at the law firm of Stevens & Lee. It was fascinating to me how as lawyers and health law consultants they were spreading the same message. To make sure this message was well grounded in law and risk management principles, we collaborated, and this book is part of that partnership. This book adequately covers the topic of disclosure and apology but has intentionally been kept short so even the busiest professional could read it on a plane ride or over a weekend. Though Sorry Works! has its roots in medicine, it is my hope that this book finds a wider audience in corporations, the small business community, and other sectors of our society that are concerned about litigation. I also hope the book appears in college course syllabi so future doctors, lawyers, and business people can read, discuss, and debate it. Indeed, if Sorry Works! can work in medical malpractice (often thought to be one of the most contentious and expensive litigation arenas) imagine what it can do elsewhere! Moreover, though Sorry Works! is a process and program, it also a way oflife universal to all people. Indeed, Sorry Works! returns us to our parents' lessons about apology and fixing mistakes. People can actually live with mistakes, but they do not accept or tolerate cover-ups. Sorry Works! taps into this psyche and, in doing so, provides a simple yet devastatingly effective way to reduce litigation and associated expenses while improving outcomes and safety, which further decreases litigation exposure. The keys are honesty, candor, and a real commitment to fix problems when something goes wrong. All three elements must be present to prevent conflict, and Sorry Works! shows you how to do it. |
free cme patient safety risk management: Teaching in the Hospital Jeff Wiese, 2010 Written by experts in the field, this text offers a unique perspective on the goals of inpatient teaching and practical advice for hospitalists and attendings who teach on the wards. |
free cme patient safety risk management: Patient Safety Ethics John D. Banja, 2019-06-25 Developing best practices and ethical systems to protect and enhance patient safety. Human errors occur all too frequently in medical practice settings. One sobering recent report claimed that medical errors are the third leading cause of death in the United States. Hoping to reverse this disturbing trend but wondering why it is that things usually go well despite errors, John D. Banja's Patient Safety Ethics lays out a model that advocates vigilance, mindfulness, compliance, and humility as core ethical principles of patient safety. Arguing that the safe provision of healthcare is one of the most fundamental moral obligations of clinicians, Banja surveys the research literature on harm-causing medical errors to explore the ethical foundations of patient safety and to reduce the severity and frequency of medical error. Drawing on contemporary scholarship on quality improvement, risk management, and medical decision making, Banja also relies on a novel source of information to illustrate patient safety ethics: medical malpractice suits. Providing professional perspective with insights from prominent patient safety experts, Patient Safety Ethics identifies hazard pitfalls and suggests concrete ways for clinicians and regulators to improve patient safety through an ethically cultivated program of hazard awareness. |
free cme patient safety risk management: Mosby's Pocket Guide to Fetal Monitoring Lisa A. Miller, David Miller, Susan Martin Tucker, 2012-02-23 Rev. ed. of: Mosby's pocket guide to fetal monitoring / Susan Martin Tucker, Lisa A. Miller, David A. Miller. |
free cme patient safety risk management: Risk Management in Medicine Walter Merkle, 2015-12-14 To err is human, yet nobody wants to accept this fact. This is especially true in medicine! This book focuses on how human failures can be avoided in the medical context. Experts from different disciplines discuss the underlying causes of such failures and explain the techniques required to reduce their frequency. The principles of risk management are clearly described and lessons to be drawn from risk management in other sectors, such as aviation, are identified. Detailed consideration is given to all relevant risk management systems and tools, including Crew Resource Management (CRM), Failure Mode and Effects Analysis (FMEA), Critical Incident Reporting System (CIRS), Team Time Out (TTO) and Observational Teamwork Assessment for Surgery (OTAS). International legal experts discuss aspects of law relevant to risk management in medicine in the United States and Europe and careful attention is also paid to economic factors, bearing in mind that risk management saves not only lives but also huge amounts of money. This book will be of value to all individuals, organizations and authorities concerned with effective implementation of risk management in hospitals, including doctors, hospital administrators, insurance companies and government departments. |
free cme patient safety risk management: Pharmacoepidemiology Brian L. Strom, Stephen E. Kimmel, Sean Hennessy, 2019-12-16 Dieses Lehrbuch, ein wegweisender Klassiker, bietet in der 6. Auflage noch mehr Inhalte für Leser, die aktuelle Informationen zur Pharmakoepidemiologie benötigen. Die vorliegende Auflage wurde vollständig überarbeitet und aktualisiert. Sie bietet einen Überblick über sämtliche Facetten des Fachgebiets, aus Sicht von Lehre und Forschung, aus Sicht der Industrie und von Regulierungsbehörden. Datenquellen, Anwendungen und Methodiken werden verständlich erläutert. |
free cme patient safety risk management: Talking with Patients and Families about Medical Error Robert D. Truog, David M. Browning, Judith A. Johnson, Thomas H. Gallagher, 2011-01-17 More than a million patient safety incidents occur every year, and medical error is the third leading cause of death in the United States. Illuminating the experiences of those affected by medical error—patients, their loved ones, and physicians and other medical professionals—Talking with Patients and Families about Medical Error delves deeply into the challenges of communicating honestly and openly about mistakes in medical practice. cc Based on guidelines from the Institute for Professional and Ethical Practice and the authors' own experiences, the practice-based approaches outlined here offer concrete guidance on • initiating discussions • dealing professionally and compassionately with patients' reactions • who should be included in the conversation • what information should be documented in the medical record • how to respond to questions about financial compensation Aimed at promoting resolution and healing, this book stresses the importance of clear, empathetic communication that will improve clinical and organizational responses to medical missteps and mismanagement. It emphasizes five features of the physician-patient relationship deserving of special attention: transparency, respect, accountability, continuity, and kindness (TRACK). Narrative examples of common situations demonstrate how conversations about medical error can lead to healing. |
free cme patient safety risk management: High Quality Care for All Secretary of State for Health, 2008 This review incorporates the views and visions of 2,000 clinicians and other health and social care professionals from every NHS region in England, and has been developed in discussion with patients, carers and the general public. The changes proposed are locally-led, patient-centred and clinically driven. Chapter 2 identifies the challenges facing the NHS in the 21st century: ever higher expectations; demand driven by demographics as people live longer; health in an age of information and connectivity; the changing nature of disease; advances in treatment; a changing health workplace. Chapter 3 outlines the proposals to deliver high quality care for patients and the public, with an emphasis on helping people to stay healthy, empowering patients, providing the most effective treatments, and keeping patients as safe as possible in healthcare environments. The importance of quality in all aspects of the NHS is reinforced in chapter 4, and must be understood from the perspective of the patient's safety, experience in care received and the effectiveness of that care. Best practice will be widely promoted, with a central role for the National Institute for Health and Clinical Excellence (NICE) in expanding national standards. This will bring clarity to the high standards expected and quality performance will be measured and published. The review outlines the need to put frontline staff in control of this drive for quality (chapter 5), with greater freedom to use their expertise and skill and decision-making to find innovative ways to improve care for patients. Clinical and managerial leadership skills at the local level need further development, and all levels of staff will receive support through education and training (chapter 6). The review recommends the introduction of an NHS Constitution (chapter 7). The final chapter sets out the means of implementation. |
free cme patient safety risk management: Resources for Optimal Care of the Injured Patient American College of Surgeons. Committee on Trauma, 1990 |
free cme patient safety risk management: CDC Yellow Book 2018: Health Information for International Travel Centers for Disease Control and Prevention CDC, 2017-04-17 THE ESSENTIAL WORK IN TRAVEL MEDICINE -- NOW COMPLETELY UPDATED FOR 2018 As unprecedented numbers of travelers cross international borders each day, the need for up-to-date, practical information about the health challenges posed by travel has never been greater. For both international travelers and the health professionals who care for them, the CDC Yellow Book 2018: Health Information for International Travel is the definitive guide to staying safe and healthy anywhere in the world. The fully revised and updated 2018 edition codifies the U.S. government's most current health guidelines and information for international travelers, including pretravel vaccine recommendations, destination-specific health advice, and easy-to-reference maps, tables, and charts. The 2018 Yellow Book also addresses the needs of specific types of travelers, with dedicated sections on: · Precautions for pregnant travelers, immunocompromised travelers, and travelers with disabilities · Special considerations for newly arrived adoptees, immigrants, and refugees · Practical tips for last-minute or resource-limited travelers · Advice for air crews, humanitarian workers, missionaries, and others who provide care and support overseas Authored by a team of the world's most esteemed travel medicine experts, the Yellow Book is an essential resource for travelers -- and the clinicians overseeing their care -- at home and abroad. |
free cme patient safety risk management: Perioperative Care of the Elderly Gabriella Bettelli, 2017-11-16 This innovative, comprehensive book covers the key elements of perioperative management of older patients. The book's chapter structure coincides with the clinical path patients tread during their treatment, from preoperative evaluation to post-hospital care. Epidemiological aspects and aging processes are illustrated, providing keys to understanding the quick expansion of geriatric surgery and defining the clinical profile of older surgical patients in a cybernetic perspective. Preoperative evaluation and preparation for surgery, including medication reconciliation and pre-habilitation, are developed in the light of supporting decision-making about surgery in an evidence-based and patient-focused way. Intra- and postoperative management are discussed, aiming to tailor anesthetic, surgical and nursing approaches to specific patients' needs, in order to prevent both general and age-related complications. This volume also addresses issues relevant to geriatric surgery, from different organizational models to clinical risk management and systems engineering applied to hospital organization. |
free cme patient safety risk management: Surgical Patient Safety: A Case-Based Approach Philip F. Stahel, 2017-10-06 Put patient safety at the center of your surgical protocol—with this essential case-based guide Despite many advances in the practice of surgery, surgical complications continue to cause significant patient morbidity and mortality. Now more than ever, it is the responsibility of every surgeon to take the lead in understanding and mitigating complications and adverse events. Surgical Patient Safety: A Case-based Approach is your blueprint for putting this goal within reach. This timely resource gives you all the insights needed to effectively manage patient safety, covering everything from sharpening communication skills to establishing shared decision-making with patients and their families. Supplementing this important content are numerous case-based examples and exercises, supported by color illustrations, tables, figures, radiographs, and algorithms. Taken as a whole, this new textbook represents a one-stop, hands-on patient safety primer that no other sourcebook can match. Surgical Patient Safety represents a vital call to action—one designed to inspire a physician-driven initiative fostering a global culture of patient safety. Features • The latest practical patient safety tools for surgeons in training, including surgical safety checklists, intraoperative “rescue” strategies, and the global implementation of new regulatory compliance guidelines • Case-based scenarios examining technical challenges and bail-out options in the operating room • Bulleted “pearls and pitfalls” that take you through the decision-making process for diagnostic work up and revision of specific complications • Insights from renowned experts that explain how to handle malpractice lawsuits; navigate the modern dangers of electronic health records; apply the pragmatic “IKEA approach” for patient advocacy; and much more • A must-read for all practicing surgeons, independent of the surgical subspecialty |
free cme patient safety risk management: Bouncebacks! Michael B. Weinstock, Ryan Longstreth, Gregory L. Henry, 2006 Case-based for most effective learning and retention, Bouncebacks! helps emergency physicians sharpen their analytical skills to improve their diagnostic ability in preparing for emergency medicine board exams. The format is the actual documentation of 30 ED patients who were sent home and then ?bounced back? to receive a different diagnosis. Although patients in these cases were not entirely mismanaged, often important ?red flags? were missed or ignored. Bouncebacks! helps emergency medicine physician learn to organize their thoughts and analyze cases in a logical manner. The cases are structured to help the reader simulate the process of analysis used in actual practice. After reviewing the initial visit, Gregory L. Henry provides commentary on patient evaluation. The final visit(s) is presented, and each case ends with a referenced discussion of the initial complaint and eventual diagnosis by leaders in the field of Emergency Medicine. |
free cme patient safety risk management: Patient-focused interventions Angela Coulter, Jo Ellins, 2006 |
free cme patient safety risk management: The Joint Commission Journal on Quality Improvement , 2003 |
free cme patient safety risk management: Introduction to the Operating Room Amalia Cochran, 2016-12-22 A unique “survival manual” for clinicians new to the operating room This one-of-a-kind resource answers all the questions that newbie clinicians , nurses, and allied health workers have about the Operating Room but are afraid to ask. It is a complete and candid explanation of the sights, sounds, technologies, personalities, and culture that readers will experience when they enter that complex, stress-inducing world. Introduction to the Operating Room delivers the practical, real-world guidance newcomers need to ensure patient safety and their own career success. The book is logically divided into two sections: Part 1 discusses the people of the Operating Room and includes companion video interviews that clarify roles and expectations. This section also delves into the politics and culture of the Operating Room. Part 2 is devoted to the equipment of the Operating Room. · The first book to combine a description of OR people/culture/rules with discussion of equipment/technology · Includes a valuable glossary of “Operating Speak” that translates the language of the Operating Room to everyday language · A great resource to help readers impress the attendings and staff of the Operating Room |
free cme patient safety risk management: Alexander's Care of the Patient in Surgery - E-Book Jane C. Rothrock, 2010-06-09 For more than 65 years, Alexander's Care of the Patient in Surgery has been a trusted source for detailed information on perioperative nursing. Well-known author and educator Jane C. Rothrock sets up a solid foundation for practice, and offers step-by-step instructions for over 400 surgical interventions as well as many minimally invasive surgical procedures, all backed by the latest research. More than 1,000 full-color illustrations and photos depict procedures and methods, as well as surgical anatomy and instrumentation. This edition adds Rapid Response Team boxes with suggested interventions, plus coverage of new trends in patient and staff safety, the increase in interventional radiology, and the growth of outpatient ambulatory surgery. Alexander's gives you the tools you need to provide safe, cost-effective, high-quality patient care. |
Training and Professional Development for Risk Managers
Institute Clinical Risk Management program consisting of four e-Learn catalogue of free levels, each containing five courses. Learners who complete isk management courses
APA Members' Guide to Free CME Activities - Psychiatry.org
APA members can access the following free courses through the APA Learning Center. The Learning Center is frequently refreshed with new content. While we attempt to keep this list as …
Prevention of Medical Errors and Patient Safety
The Duval County Medical Society (DCMS) is proud to provide its members with free continuing medical education (CME) opportunities in subject areas mandated and suggested by the State …
Patient Safety Risk Management Cme Free (2024)
Patient Safety Risk Management Cme Free: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
Patient Safety CME - The ABA
Orbit CME offers a one-month free trial; several paid subscription tiers after first month. Install the Orbit App on your iPhone or iPad or install the Orbit plugin on your Chrome desktop browser. …
Free Cme Patient Safety Risk Management (PDF)
Free Cme Patient Safety Risk Management: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
PRMS CME COURSES AND OBJECTIVES - Professional Risk …
advanced practical applications of risk management and patient safety strategies. PRMS offers continuing medical education to psychiatrists that is available both in-person and online.
STATE BOARD OF MEDICINE CONTINUING MEDICAL …
Approved activities in the area of patient safety and risk management may include the following topics: • Improving medical records and record keeping • Reducing medical errors • …
Risk Management 101 for Primary Care and Medical Office …
Oct 21, 2024 · How do risk management processes impact staff safety and wellbeing, patient engagement, and health equity? What does a successful risk management program look like? …
Comprehensive Risk Management Development Program
Learn methods to evaluate, analyze, and mitigate risk in this setting. Today’s risk manager must anticipate and proactively mitigate the many risks that healthcare organizations face. Learn …
2023 CME & Continuing Certification Activities Guide
The APA Patient Safety Education and Quality Improvement course will enable physicians to learn essential knowledge, skills and attitudes about safety that they can then apply to their …
Free Cme Patient Safety Risk Management
and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare. The book is divided …
Reducing the risk by designing a safer, shame-free health care …
This patient safety monograph, Reducing the risk by designing a safer, shame-free health care environment, has been re-approved for CME credit through May 2012. Please read the …
Patient Safety - World Health Organization
Patient safety is a fundamental principle of health care. A number of high-income countries have published studies showing that significant numbers of patients are harmed during health care, …
Risk Management Development Program Ambulatory Care …
Access a suite of seven risk management courses that provide CE credit and are designed to help learners understand their role in reducing harm and promoting safety in the outpatient setting. …
Patient Safety Risk Management Cme Free (PDF)
Patient Safety Risk Management Cme Free: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
Free Cme Patient Safety Risk Management
and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare. The book is divided …
Patient Safety Risk Management Cme Free
Patient Safety Risk Management Cme Free: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
Free Cme Patient Safety Risk Management Copy
Free Cme Patient Safety Risk Management: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-08-10 Principles of Risk Management and Patient Safety …
Training and Professional Development for Risk Managers
Institute Clinical Risk Management program consisting of four e-Learn catalogue of free levels, each containing five courses. Learners who complete isk management courses
APA Members' Guide to Free CME Activities - Psychiatry.org
APA members can access the following free courses through the APA Learning Center. The Learning Center is frequently refreshed with new content. While we attempt to keep this list as …
Prevention of Medical Errors and Patient Safety
The Duval County Medical Society (DCMS) is proud to provide its members with free continuing medical education (CME) opportunities in subject areas mandated and suggested by the State …
Patient Safety Risk Management Cme Free (2024)
Patient Safety Risk Management Cme Free: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
Patient Safety CME - The ABA
Orbit CME offers a one-month free trial; several paid subscription tiers after first month. Install the Orbit App on your iPhone or iPad or install the Orbit plugin on your Chrome desktop browser. …
Free Cme Patient Safety Risk Management (PDF)
Free Cme Patient Safety Risk Management: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
PRMS CME COURSES AND OBJECTIVES - Professional Risk …
advanced practical applications of risk management and patient safety strategies. PRMS offers continuing medical education to psychiatrists that is available both in-person and online.
STATE BOARD OF MEDICINE CONTINUING MEDICAL …
Approved activities in the area of patient safety and risk management may include the following topics: • Improving medical records and record keeping • Reducing medical errors • …
Risk Management 101 for Primary Care and Medical Office …
Oct 21, 2024 · How do risk management processes impact staff safety and wellbeing, patient engagement, and health equity? What does a successful risk management program look like? …
Comprehensive Risk Management Development Program
Learn methods to evaluate, analyze, and mitigate risk in this setting. Today’s risk manager must anticipate and proactively mitigate the many risks that healthcare organizations face. Learn …
2023 CME & Continuing Certification Activities Guide
The APA Patient Safety Education and Quality Improvement course will enable physicians to learn essential knowledge, skills and attitudes about safety that they can then apply to their …
Free Cme Patient Safety Risk Management
and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare. The book is divided …
Reducing the risk by designing a safer, shame-free health …
This patient safety monograph, Reducing the risk by designing a safer, shame-free health care environment, has been re-approved for CME credit through May 2012. Please read the …
Patient Safety - World Health Organization
Patient safety is a fundamental principle of health care. A number of high-income countries have published studies showing that significant numbers of patients are harmed during health care, …
Risk Management Development Program Ambulatory Care …
Access a suite of seven risk management courses that provide CE credit and are designed to help learners understand their role in reducing harm and promoting safety in the outpatient setting. …
Patient Safety Risk Management Cme Free (PDF)
Patient Safety Risk Management Cme Free: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
Free Cme Patient Safety Risk Management
and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare. The book is divided …
Patient Safety Risk Management Cme Free
Patient Safety Risk Management Cme Free: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-10-15 Principles of Risk Management and Patient Safety …
Free Cme Patient Safety Risk Management Copy
Free Cme Patient Safety Risk Management: Principles of Risk Management and Patient Safety Barbara J. Youngberg,2010-08-10 Principles of Risk Management and Patient Safety …