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| free interpersonal communication course: The Dark Side of Interpersonal Communication Brian H. Spitzberg, William R. Cupach, 2009-03-04 The Dark Side of Interpersonal Communication examines the multifunctional ways in which seemingly productive communication can be destructive—and vice versa—and explores the many ways in which dysfunctional interpersonal communication operates across a variety of personal relationship contexts. This second edition of Brian Spitzberg and William Cupach’s classic volume presents new chapters and topics, along with updates of several chapters in the earlier edition, all in the context of surveying the scholarly landscape for new and important avenues of investigation. Offering much new content, this volume features internationally renowned scholars addressing such compelling topics as uncertainty and secrecy in relationships; the role of negotiating self in cyberspace; criticism and complaints; teasing and bullying; infidelity and relational transgressions; revenge; and adolescent physical aggression toward parents. The chapters are organized thematically and offer a range of perspectives from both junior scholars and seasoned academics. By posing questions at the micro and macro levels, The Dark Side of Interpersonal Communication draws closer to a perspective in which the darker sides and brighter sides of human experience are better integrated in theory and research. Appropriate for scholars, practitioners, and students in communication, social psychology, sociology, counseling, conflict, personal relationships, and related areas, this book is also useful as a text in graduate courses on interpersonal communication, ethics, and other special topics. |
| free interpersonal communication course: Interpersonal Communication Book Joseph A. DeVito, 2013-07-27 Updated in its 13th edition, Joseph Devito's The Interpersonal Communication Book provides a highly interactive presentation of the theory, research, and skills of interpersonal communication with integrated discussions of diversity, ethics, workplace issues, face-to-face and computer-mediated communication and a new focus on the concept of choice in communication. This thirteenth edition presents a comprehensive view of the theory and research in interpersonal communication and, at the same time, guides readers to improve a wide range of interpersonal skills. The text emphasizes how to choose among those skills and make effective communication choices in a variety of personal, social, and workplace relationships |
| free interpersonal communication course: Interpersonal Communication Kory Floyd, 2011 Kory Floyds approach to interpersonal communication stems from his research area where he studies the positive impact of communication on our health and well-being. Interpersonal Communication 2e shows students how effective interpersonal communication can make their lives better. With careful consideration given to the impact of computer-mediated communication, the program reflects the rapid changes of the modern world that todays students live and interact in, and helps them understand and build interpersonal skills and choices for their livesacademically, personally, and professionally. |
| free interpersonal communication course: Interpersonal Skills in Organizations Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider, 2002 This experiential, workbook-style text focuses on key skill sets necessary for personal and managerial success in organizations today. These skill sets are:·Intrapersonal skills - those skills essential for understanding oneself and one's personality: perception, awareness, disclosure and trust, value clarification, goal setting, identifying barriers to personal change and time-and stress-management. ·Interpersonal skills - those skills necessary for working with others: conveying verbal messages, listening and non-verbal communication, giving and receiving feedback, communicating with diverse others and overcoming barriers to communication.·Team skills - those skills required for understanding and working in teams: forming, leading and facilitating teams, decision-making [including ethical decision frameworks], problem-solving, running meetings and project management.·Advanced interpersonal skills - those skills needed for leading and developing others: coaching and mentoring, empowerment and delegation, persuasion, networking, politicking, negotiation and conflict management. |
| free interpersonal communication course: Assessing 21st Century Skills National Research Council, Division of Behavioral and Social Sciences and Education, Board on Testing and Assessment, Committee on the Assessment of 21st Century Skills, 2011-10-16 The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as 21st century skills, these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to adapt to rapidly changing environments and conditions for performing tasks, to effectively manage one's work, and to acquire new skills and information on one's own. The National Research Council (NRC) has convened two prior workshops on the topic of 21st century skills. The first, held in 2007, was designed to examine research on the skills required for the 21st century workplace and the extent to which they are meaningfully different from earlier eras and require corresponding changes in educational experiences. The second workshop, held in 2009, was designed to explore demand for these types of skills, consider intersections between science education reform goals and 21st century skills, examine models of high-quality science instruction that may develop the skills, and consider science teacher readiness for 21st century skills. The third workshop was intended to delve more deeply into the topic of assessment. The goal for this workshop was to capitalize on the prior efforts and explore strategies for assessing the five skills identified earlier. The Committee on the Assessment of 21st Century Skills was asked to organize a workshop that reviewed the assessments and related research for each of the five skills identified at the previous workshops, with special attention to recent developments in technology-enabled assessment of critical thinking and problem-solving skills. In designing the workshop, the committee collapsed the five skills into three broad clusters as shown below: Cognitive skills: nonroutine problem solving, critical thinking, systems thinking Interpersonal skills: complex communication, social skills, team-work, cultural sensitivity, dealing with diversity Intrapersonal skills: self-management, time management, self-development, self-regulation, adaptability, executive functioning Assessing 21st Century Skills provides an integrated summary of the presentations and discussions from both parts of the third workshop. |
| free interpersonal communication course: Effective Interpersonal and Team Communication Skills for Engineers Clifford Whitcomb, Leslie E. Whitcomb, 2012-12-20 Presents key principles of communication that support clear exchanges in a technical context and help engineers learn effective communication skills Effective communication is a necessity for engineers. Even minor on-the-job misunderstandings can cost time, money, or worse. Yet even though recent studies show that improved communication makes for better engineers, the ability to speak clearly and listen carefully have historically been considered soft skills and are not typically or explicitly addressed in engineering programs. Working from basic units called microskills, Effective Interpersonal and Team Communication Skills for Engineers shows readers, one step at a time, how to engage, listen, manage conflict, and influence others with highly constructive, repeatable communication exchanges. This career-enhancing handbook: Presents communication skills for both technical issues and social situations in an engineering context Breaks skills down to elemental usage forms as microskills Includes plenty of practice exercises, case studies, and self-assessment tools Helps develop higher-level skills for more complex situations, such as dealing with confrontation and conflict negotiation Features a direct, user-friendly, practice-oriented format Effective Interpersonal and Team Communication Skills for Engineers is a must-have guide for professionals and an important supplement for engineering programs at all levels. |
| free interpersonal communication course: Interpersonal Communication Julia T. Wood, 2015-01-01 Helping you find your voice, INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS, 8e helps you build the skills you need to become a more effective communicator. Award-winning author Julia T. Wood incorporates the latest communication research as she presents a pragmatic introduction to the concepts, principles, and skills of interpersonal communication. Reflecting her expertise in gender and social diversity, the book offers unparalleled emphasis on diversity. It also provides comprehensive coverage of the influence of social media and thorough discussions of the ethical challenges and choices that affect interpersonal communication. In addition, it covers such timely issues as emotional intelligence and forgiveness, interracial relationships, safe sex, ways to deal with abuse from intimates, race-related differences between conflict styles, and the power of language. |
| free interpersonal communication course: Reflect & Relate Steven McCornack, Kelly Morrison, 2018-10-17 In Reflect & Relate, distinguished teacher and scholar Steve McCornack provides students with the best theory and most up-to-date research and then helps them relate that knowledge to their own experiences. Engaging examples and a lively voice hook students into the research, while the book's features all encourage students to critically reflect on their own experiences. Based on years of classroom experience and the feedback of instructors and students alike, every element in Reflect & Relate has been carefully constructed to give students the practical skill to work through life’s many challenges using better interpersonal communication. The new edition is thoroughly revised with a new chapter on Culture; new, high-interest examples throughout; and up-to-the-moment treatment of mediated communication, covering everything from Internet dating to social media. |
| free interpersonal communication course: Interpersonal Communication Denise Solomon, Jennifer Theiss, 2022-03-16 This fully revised text demystifies interpersonal communication skills by bringing the latest research together with practical guidance that prepares students to discern key communication dynamics and communicate more effectively in all areas of their lives. The new edition draws on current theory and research to guide students through the foundations of the discipline, recent developments in scientific research, and tips for improving their own interpersonal communication skills. In addition, readers will find: Expanded coverage of technology and computer-mediated communication, including explicit examples of what interpersonal communication looks like online. Invitations to engage with elaborated descriptions of theories and related resources on the companion website whenever prominent theories of interpersonal communication are mentioned in the text. A commitment to gender inclusive language and topics, as well as a new feature, IDEA: Inclusion, Diversity, Equity, and Access, that invites students to consider ways to address exclusion and inequity in interpersonal communication. The fully revamped companion website includes updates across all resources, additional videos, self-quizzes for students, and all-new instructor resources, which can be accessed at www.routledge.com/cw/solomon. Also new to the companion website for this edition are links to essays and videos featuring the work that students in the Communication Studies program at the California State Prison, Los Angeles County, produced in response to self-reflection prompts in the first edition. These materials provide insight into facets of interpersonal communication in these students’ lives, and they offer a broad range of rich life experiences. Interpersonal Communication: Putting Theory into Practice, Second Edition is ideal for undergraduate students in courses on interpersonal communication and communication skills. |
| free interpersonal communication course: Influencing Up Allan R. Cohen, David L. Bradford, 2012-06-26 The authors of the classic Influence Without Authority explain the unique challenges of influencing powerful people Learn to overcome your difficulties with a boss who is uninterested in your concerns, or resistant to giving needed support. Or discover how to win the cooperation of senior managers who are hard to reach, and hard to sell on your ideas, products, or services. In their classic book, Influence Without Authority, Allan Cohen and David Bradford provided a universal model of how to influence someone you don't control. Influencing Up applies those ideas to problematic bosses and other powerful people, with sophisticated tactics for building partnerships with them. If you're afraid of retaliation or just unclear as to how to change a senior person's behavior, don't stay paralyzed. Influencing Up gives you the tools to bridge the power gap. Offers practical advice about how to turn your relationship with your boss into a partnership in which both parties benefit Explains what powerful people care about Shows how to overcome power gaps by developing more partner-like relationships Learn what a great partnership with your boss can do for your career—and your mental health! |
| free interpersonal communication course: Interpersonal Relationships in Education: From Theory to Practice David Zandvliet, Perry den Brok, Tim Mainhard, 2014-08-07 This book brings together recent research on interpersonal relationships in education from a variety of perspectives including research from Europe, North America and Australia. The work clearly demonstrates that positive teacher-student relationships can contribute to student learning in classrooms of various types. Productive learning environments are characterized by supportive and warm interactions throughout the class: teacher-student and student-student. Similarly, at the school level, teacher learning thrives when there are positive and mentoring interrelationships among professional colleagues. Work on this book began with a series of formative presentations at the second International Conference on Interpersonal Relationships in Education (ICIRE 2012) held in Vancouver, Canada, an event that included among others, keynote addresses by David Berliner, Andrew Martin and Mieke Brekelmans. Further collaboration and peer review by the editorial team resulted in the collection of original research that this book comprises. The volume (while eclectic) demonstrates how constructive learning environment relationships can be developed and sustained in a variety of settings. Chapter contributions come from a range of fields including educational and social psychology, teacher and school effectiveness research, communication and language studies, and a variety of related fields. Together, they cover the important influence of the relationships of teachers with individual students, relationships among peers, and the relationships between teachers and their professional colleagues. |
| free interpersonal communication course: An Introduction to Communication Studies Sheila Steinberg, 2007 In this introductory textbook, the author contextualises approaches and theories on cornmunication studies by making use of local examples from the mass media, as well as relevant political and social experiences. The book is divided into two parts. The first provides students with a strong foundation in communication while the second focuses on the areas of specialisation within communication studies. Each chapter starts with the learning Outcomes and a short overview of the chapter. Students can monitor their learning by using the summaries and 'test yourself' questions at the end of every chapter. Scenarios provide examples of how the theory can be applied in practice. This makes for a learner-friendly and accessible book which will prove invaluable to Students and professionals alike. Beginner students majoring in Communication Studies, as well as those studying towards various degrees or qualifications where communication is a prerequisite will find this book useful. |
| free interpersonal communication course: DBT? Skills Training Manual, Second Edition Marsha Linehan, 2014-10-20 Preceded by: Skills training manual for treating borderline personality disorder / Marsha M. Linehan. c1993. |
| free interpersonal communication course: Communication and Interpersonal Skills in Nursing Alec Grant, Benny Goodman, 2018-12-03 The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication. |
| free interpersonal communication course: Studies in Applied Interpersonal Communication Michael T. Motley, 2008-04-04 Studies in Applied Interpersonal Communication offers solutions for communication problems that erupt in our daily lives. By focusing on socially meaningful applied research in communication, this book offers a new direction for interpersonal communication studies. Featuring original studies that are practical and relevant, chapters provide readers with a balanced combination of rigorous research with pragmatic application. This book will generate enthusiasm among students and scholars and inspire future research that moves beyond the theoretical and toward the practical. |
| free interpersonal communication course: Casing Interpersonal Communication DAWN. BRAITHWAITE, Julia T. Wood, 2017-08-08 |
| free interpersonal communication course: Captivate Vanessa Van Edwards, 2017-04-25 Do you feel awkward at networking events? Do you wonder what your date really thinks of you? Do you wish you could decode people? You need to learn the science of people. As a human behavior hacker, Vanessa Van Edwards created a research lab to study the hidden forces that drive us. And she’s cracked the code. In Captivate, she shares shortcuts, systems, and secrets for taking charge of your interactions at work, at home, and in any social situation. These aren’t the people skills you learned in school. This is the first comprehensive, science backed, real life manual on how to captivate anyone—and a completely new approach to building connections. Just like knowing the formulas to use in a chemistry lab, or the right programming language to build an app, Captivate provides simple ways to solve people problems. You’ll learn, for example… · How to work a room: Every party, networking event, and social situation has a predictable map. Discover the sweet spot for making the most connections. · How to read faces: It’s easier than you think to speed-read facial expressions and use them to predict people’s emotions. · How to talk to anyone: Every conversation can be memorable—once you learn how certain words generate the pleasure hormone dopamine in listeners. When you understand the laws of human behavior, your influence, impact, and income will increase significantly. What’s more, you will improve your interpersonal intelligence, make a killer first impression, and build rapport quickly and authentically in any situation—negotiations, interviews, parties, and pitches. You’ll never interact the same way again. |
| free interpersonal communication course: Business Communication for Success Scott McLean, 2010 |
| free interpersonal communication course: The Art of Communicating Thich Nhat Hanh, 2013-08-13 Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world. |
| free interpersonal communication course: Engaging Theories in Family Communication Dawn O. Braithwaite, Leslie A. Baxter, 2005-08-26 Engaging Theories in Family Communication: Multiple Perspectives covers uncharted territory in its field, as it is the first book on the market to deal exclusively with family communication theory. In this volume, editors Dawn O. Braithwaite and Leslie A. Baxter bring together a group of contributors that represent a veritable Who's Who in the family communication field. These scholars examine both classic and cutting-edge theories to guide family communication research in the coming years. |
| free interpersonal communication course: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| free interpersonal communication course: The Communication Playbook Teri Kwal Gamble, Michael W. Gamble, 2022-09-27 Ideal for hybrid communication courses, The Communication Playbook is designed to equip students with the tools they need to develop communicative resilience in their personal and public lives, whether face-to-face or virtually. Supported by practical learning activities and exercises, along with discussions of timely topics such as events of extremism, a global pandemic, and the technological and multicultural nature of society, bestselling authors Teri Kwal Gamble and Michael W. Gamble help students navigate the physical and digital realms of communication, enabling them to become clear, confident communicators. The Second Edition includes updated examples, new annotated speeches on up-to-date topics, and greater coverage of how technology and culture influences communication. This title is accompanied by a complete teaching and learning package. Contact your SAGE representative to request a demo. Digital Option / Courseware SAGE Vantage is an intuitive learning platform that integrates quality SAGE textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support. It’s a learning platform you, and your students, will actually love. Learn more. Assignable Video with Assessment Assignable video (available with SAGE Vantage) is tied to learning objectives and curated exclusively for this text to bring concepts to life. Watch a sample video now. LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don’t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. Learn more. |
| free interpersonal communication course: Training in Interpersonal Skills Stephen P. Robbins, Phillip L. Hunsaker, 1996 Designed to supplement courses in organizational behavior, principles of management, human resource management, human relations, supervision and applied psychology. The only text available devoted exclusively to the development of interpersonal skills, this completely self-contained program provides an action-oriented approach in which students actually practice skills behavior. |
| free interpersonal communication course: Communication - eBook Gjyn O'Toole, 2020-04-10 Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media - Individual and group activities throughout to encourage skill development, reflection and awareness of self and others - An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice - Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure - Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional - Chapter 23 - Person/s experiencing neurogenic or psychological shock - Chapter 25 - A Person/s fulfilling the role of a grandparent - Chapter 26 - Person/s with a spinal injury - Chapter 27 - A Person/s living in a residential aged care facility - An eBook included in all print purchases |
| free interpersonal communication course: The Digital Scholar Martin Weller, 2011-09-01 This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com. While industries such as music, newspapers, film and publishing have seen radical changes in their business models and practices as a direct result of new technologies, higher education has so far resisted the wholesale changes we have seen elsewhere. However, a gradual and fundamental shift in the practice of academics is taking place. Every aspect of scholarly practice is seeing changes effected by the adoption and possibilities of new technologies. This book will explore these changes, their implications for higher education, the possibilities for new forms of scholarly practice and what lessons can be drawn from other sectors. |
| free interpersonal communication course: The SAGE Handbook of Interpersonal Communication Mark L. Knapp, John A. Daly, 2011-08-26 The revised Fourth Edition of The SAGE Handbook of Interpersonal Communication delivers a clear, comprehensive, and exciting overview of the field of interpersonal communication. It offers graduate students and faculty an important, state-of-the-art reference work in which well-known experts summarize theory and current research. The editors also explore key issues in the field, including personal relationships, computer-mediated communication, language, personality, skills, nonverbal communication, and communication across a person's life span. This updated handbook covers a wide range of established and emerging topics, including: Biological and Physiological Processes Qualitative and Quantitative Methods for Studying Interpersonal Communication Interpersonal Communication in Work, Family, Intercultural, and Health Contexts Supportive and Divisive Transactions Social Networks Editors Mark L. Knapp and John A. Daly have significantly contributed to the field of interpersonal communication with this important reference work—a must-have for students and scholars. |
| free interpersonal communication course: Interconnections: Interpersonal Communication Foundations and Contexts Jonathan M. Bowman, 2018-02-08 With its intriguing anecdotes, current research and storytelling narrative, Bowman's INTERCONNECTIONS illustrates the relevance of interpersonal communication to readers' everyday lives. It is written specifically for readers whose lives are increasingly mediated via Instagram, Twitter and Facebook. The text integrates issues of social diversity throughout, while boxed features offer in-depth coverage of technology, diversity and ethics. It also includes self-assessment via both journal activities and research-based questionnaires to help readers analyze their own communication style--and equips them with the tools to change it, if they want. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version. |
| free interpersonal communication course: Interpersonal Communication Steven A. Beebe, Susan J. Beebe, Mark V. Redmond, 1999 Relationships and sensitivity to others through a chapter on diversity and integrated discussions of diversity issues. Communication specialists, and anyone interested in improving their interpersonal relationship skills. |
| free interpersonal communication course: Loose Leaf for Interpersonal Communication Kory Floyd, 2020-01-03 Interpersonal Communication 4e help students to see how communication not only affects their relationships but also influences their health, happiness, and quality of life. It encourages students to go beyond commonsense notions about communication and help them see the value of investigating interpersonal processes-both face-to-face and online-in a systematic way-- |
| free interpersonal communication course: Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory, 2021-10-26 Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. |
| free interpersonal communication course: Reflections on Interpersonal Communication Research Steven R. Wilson, Sandi W. Smith, 2019-01-21 In Reflections on Interpersonal Communication Research, interpersonal scholars share the stories of their research programs, providing readers with a captivating exploration of the latest developments in the field. Through this unique lens, readers learn how scholars are addressing real-world issues, as well as the complex role interpersonal communication plays in our world today. This innovative collection brings together cutting-edge research from a variety of scholars in the discipline, illustrating the expansive reach and infinite applications of this exciting field of study. Readers discover groundbreaking applications of interpersonal communication theories and concepts to family, health, intercultural, organizational, political, and mediated communication. Specific studies explore the effects of language brokering with immigrant children, the impact of verbal and nonverbal behavior on family identity, how cultural ideologies can shape reactions to long-distance relationships, how interpersonal theories are helping prepare Doctor of Pharmacy students for the communication work of patient care, and much more. Reflections on Interpersonal Communication Research is an intriguing and highly practical examination of the theory and research being developed in the discipline today. The book is ideal for graduate and upper-level undergraduate courses in interpersonal communication, relational communication, communication theory, and for scholars in the field. |
| free interpersonal communication course: Interpersonal Messages Joseph A. DeVito, 2013 Engages students with lively and accessible insights into interpersonal skill development Interpersonal Messages creates a foundation for students to understand the concepts of interpersonal communication and to develop the necessary skills to apply what they have learned through comprehensive coverage, exercises, and real life examples. With a focus on skill-building, this text helps today's students understand how to master interpersonal communication and relationship skills in every area of their personal, social, and professional lives. MyCommunicationLab is an integral part of the DeVito program. Key learning applications include MediaShare, assessment and sample speeches. A better teaching and learning experience This program will provide a better teaching and learning experience--for you and your students. Here's how: Personalize Learning--MyCommunicationLab is online learning. MyCommunicationLab engages students through personalized learning and helps instructors from course preparation to delivery and assessment. Improve Critical Thinking--Learning objectives at the beginning of every chapter help students focus on what they need to learn. Engage Students--Discussions focus on real-life topics to keep students engaged in the material. Apply Ethics--Ethical issues in interpersonal communication are addressed. Support Instructors--A full set of supplements, including MyCommunicationLab, provides instructors with all the resources and support they need. 0205943608 / 9780205943609 Interpersonal Messages Plus MyCommunicationLab with eText -- Access Card Package Package consists of 0205890857 / 9780205890859 NEW MyCommunicationLab with Pearson eText -- Valuepack Access Card 0205931804 / 9780205931804 Interpersonal Messages |
| free interpersonal communication course: Inter-act Kathleen S. Verderber, Rudolph F. Verderber, 2001 |
| free interpersonal communication course: Messages Joseph A. DeVito, Dawne Clark, Rena Shimoni, 2011-01-04 Messages: Building Interpersonal Communication Skills, Fourth Canadian Edition, is a practical, task-oriented introduction to the field of interpersonal communication that will help you integrate critical thinking into all aspects of interpersonal communication. The new Fourth Canadian Edition has been updated to include new sections on multicultural communication, workplace communication, computer-mediated-communication, ageism and heterosexism, nonverbal communication, anger, dating violence, and conflict management. ¿¿¿¿¿¿¿¿The combination of text and exercises will help you to develop interpersonal skills, discover the influence of culture and gender on interpersonal communication, and understand the importance of listening in interpersonal communication. Featuring a new full-colour design, numerous activity boxes, a study guide, and critical thinking questions, Messages is designed to enhance your engagement with this exciting subject. |
| free interpersonal communication course: Communicate to Connect Elizabeth Dorrance Hall, 2020-03-24 By introducing classic, foundational interpersonal communication frameworks and key interpersonal communication theories, Communicate to Connect: Interpersonal Communication for Today's Relationships provides students with vital information regarding how humans interact and build, maintain, and dissolve relationships with one another. The book begins with chapters that define communication and introduce verbal communication and nonverbal communication. Additional chapters underscore the importance of listening, present common social roles and expectations related to communication, and provide guidance to increase message effectiveness and persuasion. Students learn about attachment and communication; secrets, self-disclosure, and privacy; maintaining long-distance relationships; the internet as a means of social support; and relationship dissolution, including the processes of hurt, anger, and forgiveness. Concluding chapters speak to organizational and workplace communication, family relationships, and cultural differences in interpersonal communication. Each chapter features a lab assignment that instructs students to participate in real-world observations and activities that foster connections between theory and application. Addressing topics that resonate with and serve the needs of modern undergraduate students, Communicate to Connect is an exemplary resource for foundational courses in interpersonal communication, close relationships, and relational communication. Elizabeth Dorrance Hall, Ph.D. is a communication researcher and social scientist. She is an assistant professor of communication at Michigan State University and a director of the Family Communication and Relationships Lab. Dr. Dorrance Hall holds a Ph.D. in family and interpersonal communication from Purdue University. Her research focuses on difficult conversations and how close relationships evolve over time. Dr. Dorrance Hall has authored numerous articles on interpersonal communication for Communication Research, Health Communication, Family Relations, Journal of Social and Personal Relationships, Journal of Family Communication, and Communication Monographs, to name a few. |
| free interpersonal communication course: Communication and Human Relationships Gerald M. Phillips, Julia T. Wood, 1983 |
| free interpersonal communication course: The Nonviolent Communication Training Course Marshall Rosenberg, Ph.D., 2006-04-27 Marshall Rosenberg's remarkable process of Nonviolent CommunicationTM has gained worldwide recognition as a tool for turning even the most volatile situations into a natural interchange of compassion, generosity, and mutual enrichment. Modeled after this visionary peacemaker's nine-day international intensive retreats, The Nonviolent Communication Training Course presents the first ever self-guided curriculum for putting Rosenberg's transformative ideas into everyday practice—whether you're at the office, at the dinner table, in a parent-teacher conference—any situation where you want to honor what is alive in yourself and others. Join the pioneering creator of NVC for more than nine hours of in-depth instruction that includes: Nine immersive CDs that teach you how to use NVC to discuss difficult emotions, deepen intimate relationships, mediate impossible conflicts, and much moreWorkbook with more than 50 exercises to strengthen your ability to successfully apply NVC in the fieldSeven Nonviolent Communication training cards you can use on the spot to express yourself and listen to othersCourse objectives: Identify the four steps of the Nonviolent Communication processEmploy the four-step Nonviolent Communication process in every dialogue you engage inUtilize empathy to safely confront anger, fear, and other powerful emotionsDiscover how to overcome the blocks to compassion, and open to our natural desire to enrich the lives of those around us |
| free interpersonal communication course: Interpersonal Communication and You Steven McCornack, 2014-10-31 Steven McCornack, the award-winning teacher, noted scholar, and bestselling author, has done it again. Interpersonal Communication and You maintains the best theory, up-to-date research, engaging examples, and personal voice seen in Reflect and Relate but with a new focus on student self-reflection, application, and adaptive learning. The compelling read is paired with a simplified feature program that prompts students to measure concepts against their personal experiences while encouraging them to build essential skills to further improve their interpersonal lives. Interpersonal Communication and You is available in a variety of digital formats, including the brand-new, time-saving LaunchPad edition that combines an interactive e-book, LearningCurve adaptive quizzing, over 70 integrated video activities, and ready-made assessment options curated into easy-to-assign units inside one convenient learning program. See what's in the LaunchPad |
| free interpersonal communication course: Interpersonal Communication: Building Rewarding Relationships Kendall Hunt Publishing Company, 1753-01-01 |
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