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| free fishbone diagram template excel: The Quality Toolbox Nancy Tague, 2004-07-14 The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The Quality Improvement Stories chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, Mega-Tools: Quality Management Systems, puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process. |
| free fishbone diagram template excel: Say it with Charts Gene Zelazny, 1996 In this third edition, Gene Zelazny provides a portolio of over 80 complete charts, including pie, bar, column, line and dot charts, plus a new dictionary of 150 visual images that can be used to visualize non-quantitative ideas such as forces at work, interaction, leverage, and barriers. Other convey flow structure and process. Say It With Charts will help you choose the chart form that will work best and translate data and ideas into visual concepts. 4-color insert. |
| free fishbone diagram template excel: Supernormal Andrew McConnell, 2015-11-01 |
| free fishbone diagram template excel: Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit Jay Arthur, 2014-03-15 Maximize speed, quality, productivity, and profits with QI Macros for Excel Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit reveals proven techniques for identifying and analyzing data that will lead to immediate results. This practical guide focuses on using Excel, one of the most widely used software packages, to drive improvement--no need to rely on expensive training in a new methodology. Free video training and a 90-day trial version of QI Macros for Excel can be found at www.qimacros.com/breakthrough. Links to YouTube videos for each chapter of the book can be found at www.breakthrough-improvement-excel.com The combination of the book, software, and video training will provide you with the tools you need to eliminate the three silent killers of productivity: delay, defects, and deviation. You'll make and sustain breakthrough improvements that will catapult your business ahead of the competition. LEARN HOW TO: Design well-organized spreadsheets for breakthrough improvement Use Excel formulas to prepare data for charting or analysis Reduce data to a manageable size using Excel's built-in functions Master the Magnificent Seven Tools of Breakthrough Improvement--value-stream maps and spaghetti diagrams, PivotTables, control charts, Pareto charts, histograms, fishbone diagrams, and matrix diagrams Follow the money to identify and plug leaks in your cash flow Identify and eliminate defects, mistakes, and errors in your processes Transform your data into visually stunning shortcuts to decisions, actions, productivity, and profits Consolidate data into well-designed Excel charts to quickly communicate performance trends Maximize QI Macros for Excel power tools to analyze and graph data Find invisible low-hanging fruit using PivotTables Sustain breakthrough improvement with control charts, histograms, and dashboards Use statistical tools, including hypothesis testing, analysis of variance, and regression analysis |
| free fishbone diagram template excel: A Guide to Assessing Needs Ryan Watkins, Maurya West Meiers, Yusra Visser, 2012-01-06 Making informed decisions is the essential beginning to any successful development project. Before the project even begins, you can use needs assessment approaches to guide your decisions. This book is filled with practical strategies that can help you define the desired results and select the most appropriate activities for achieving them. |
| free fishbone diagram template excel: Diagnosing and Changing Organizational Culture Kim S. Cameron, Robert E. Quinn, 2011-01-07 Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives. |
| free fishbone diagram template excel: Cracking Creativity Michael Michalko, 2011-04-13 From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking techniques within reach, giving you the tools to tackle everyday challenges in new ways. Internationally renowned business creativity expert, Michael Michalko will show you how creative people think—and how to put their secrets to work for you in business and in your personal life. You don't have to be a genius to solve problems like one. Michalko researched and analyzed hundreds of history's greatest thinkers across disciplines—from Leonardo da Vinci to Pablo Picasso—to bring the best of their techniques together and to teach you how to apply them in your own life. Cracking Creativity is filled with exercises and anecdotes that will soon have you looking at problems and seeing many different solutions. |
| free fishbone diagram template excel: Systematic Analysis of Gear Failures Lester E. Alban, 1985-01-01 Explores the detailed steps necessary to determine the causes of failure. First, the physical characteristics of a gear are studied: where the stress points are, from what directions the forces are applied, where the movement of material progresses, and where strain patterns exist. Second, all external conditions and forces are considered. With this background information, a systematic examination is described from beginning to end, the end being a conclusion about the mode and cause of failure. |
| free fishbone diagram template excel: The ASQ Quality Improvement Pocket Guide Grace L. Duffy, 2013-11-04 This pocket guide is designed to be a quick, on-the-job reference for anyone interested in making their workplace more effective and efficient. It will provide a solid initial overview of what quality is and how it could impact you and your organization. Use it to compare how you and your organization are doing things, and to see whether whats described in the guide might be useful. The tools of quality described herein are universal. People across the world need to find better, more effective ways to improve the creation and performance of products and services. Since organizational and process improvement is increasingly integrated into all areas of an organization, everyone must understand the basic principles of process control and process improvement. This succinct and concentrated guide can help. Unlike any other pocket guide on the market, included throughout are direct links to numerous free online resources that not only go deeper but also to show these concepts and tools in action: case studies, articles, webcasts, templates, tutorials, examples from the ASQ Service Divisions Service Quality Body of Knowledge (SQBOK), and much more. This pocket guide serves as a gateway into the wealth of peerless content that ASQ offers. |
| free fishbone diagram template excel: The Lessons Learned Handbook Nick Milton, 2010-06-30 The phrase lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector. - The book is a practitioner-level guide to the design and the mechanics of lessons learned processes - Takes a holistic approach, tracking lessons from identification to reapplication - Makes the case for the assignment of actions for learning |
| free fishbone diagram template excel: High Performance in Hospital Management Edda Weimann, Peter Weimann, 2017-05-10 This book provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools required to achieve this aim are elucidated in the book, including business engineering and change management, strategic planning and the Balanced Scorecard, project management, integrative innovation management, social and ethical aspects of human resource management, communication and conflict management, staff development and leadership. The guidance offered is exceptional and applicable in both developed and developing countries. Furthermore, the relevant theoretical background is outlined and instructive case reports are included. Each chapter finishes with a summary and five reflective questions. Excellence can only be achieved when health care professionals show in addition to their medical skills a high level of managerial competence. High performance in Hospital Management assists managers of health care providers as well as doctors and nurses to engage in the successful management of a health care facility. |
| free fishbone diagram template excel: Operations Management in Automotive Industries Marco Gobetto, 2013-10-23 This book has proved its worth over the years as a text for courses in Production Management at the Faculty of Automotive Engineering in Turin, Italy, but deserves a wider audience as it presents a compendium of basics on Industrial Management, since it covers all major topics required. It treats all subjects from product development and “make or buy”-decision strategies to the manufacturing systems setting and management through analysis of the main resources needed in production and finally exploring the supply chain management and the procurement techniques. The very last chapter recapitulates the previous ones by analysing key management indicators to pursue the value creation that is the real purpose of every industrial enterprise. As an appendix, a specific chapter is dedicated to the basics of production management where all main relevant definitions, techniques and criteria are treated, including some numerical examples, in order to provide an adequate foundation for understanding the other chapters. This book will be of use not only to Automotive Engineering students but a wide range of readers who wish to gain insight in the world of automotive engineering and the automotive industry in general. |
| free fishbone diagram template excel: Identifying and Managing Project Risk Tom Kendrick, 2009-02-27 Winner of the Project Management Institute’s David I. Cleland Project Management Literature Award 2010 It’s no wonder that project managers spend so much time focusing their attention on risk identification. Important projects tend to be time constrained, pose huge technical challenges, and suffer from a lack of adequate resources. Identifying and Managing Project Risk, now updated and consistent with the very latest Project Management Body of Knowledge (PMBOK)® Guide, takes readers through every phase of a project, showing them how to consider the possible risks involved at every point in the process. Drawing on real-world situations and hundreds of examples, the book outlines proven methods, demonstrating key ideas for project risk planning and showing how to use high-level risk assessment tools. Analyzing aspects such as available resources, project scope, and scheduling, this new edition also explores the growing area of Enterprise Risk Management. Comprehensive and completely up-to-date, this book helps readers determine risk factors thoroughly and decisively...before a project gets derailed. |
| free fishbone diagram template excel: Visual Models for Software Requirements Anthony Chen, Joy Beatty, 2012-07-15 Apply best practices for capturing, analyzing, and implementing software requirements through visual models—and deliver better results for your business. The authors—experts in eliciting and visualizing requirements—walk you through a simple but comprehensive language of visual models that has been used on hundreds of real-world, large-scale projects. Build your fluency with core concepts—and gain essential, scenario-based context and implementation advice—as you progress through each chapter. Transcend the limitations of text-based requirements data using visual models that more rigorously identify, capture, and validate requirements Get real-world guidance on best ways to use visual models—how and when, and ways to combine them for best project outcomes Practice the book’s concepts as you work through chapters Change your focus from writing a good requirement to ensuring a complete system |
| free fishbone diagram template excel: A System of Profound Knowledge William Edwards Deming, British Deming Association, 1992 |
| free fishbone diagram template excel: Agile Process Innovation: Hacking Lean Six Sigma to Maximize Results Jay Arthur, 2019-06-05 This book is about how to hack Lean Six Sigma to get better understanding, retention and results in hours or days, not months or years.Faced with continuous, accelerating, disruptive change, businesses have had to find ways to respond. Surprisingly, they found a faster, better, cheaper path in Information Technologies (IT) of all places. Yet Lean Six Sigma is anything but agile. Spending months training Black and Green Belts and then waiting months or years for results is no longer acceptable. This might have been possible in the last century, but it won't work for 21st Century quality. We need to adapt Agile to Lean Six Sigma.Unfortunately, the old trial-and-error, gut-feel approaches to improving performance are too slow and error-prone to deliver anything close to perfection. The only hope any business has is to adopt the methods and tools of Lean Six Sigma to simplify, streamline and optimize performance.Lean Six Sigma can be fast, affordable and flawless, maximizing results while minimizing costs. Agile Process Innovation will focus on the Magnificent Seven Money Belt Tools necessary to achieve stunning, breakthrough results. Training doesn't have to take weeks or months; it can be done in a matter of hours. Projects don't have to take months or years to complete; Jay has done million-dollar projects in five days or less. The actual analysis can be done in a matter of hours, but sometimes implementation can take longer.Companies don't need more Green Belts or Black Belts. They need more Money Belts-people who can quickly find ways to save time and money to boost productivity and profitability. They can learn how to eliminate the Three Silent Killers of productivity and profitability: Delay, Defects and Deviation.Lean Six Sigma needs to pivot to a new way of achieving desired results. Integrating Agile into Lean Six Sigma is an easy way to do it. What is Agile? A method that is characterized by the division of tasks into short phrases of work and frequent reassessment and adaptation of plans. Agile focuses on speed and adaptability, not rigid adherence to archaic methods.Is it possible to accelerate the adoption and use of Lean Six Sigma by hacking how it's implemented? Absolutely. |
| free fishbone diagram template excel: Six Sigma for Everyone George Eckes, 2003-02-10 A practical, straightforward guide to Six Sigma for employees in organizations contemplating or implementing Six Sigma From noted Six Sigma consultant and author George Eckes, Six Sigma for Everyone explains the underpinnings of the revolutionary quality assurance methodology, offers in-depth examples, and outlines the impact and desired end result of implementation. Whereas, most Six Sigma books are written for executives and practitioners of Six Sigma and tend to be overly technical or strategically focused, this book is written specifically for employees of organizations thinking about or already attempting implementation. George Eckes (Superior, CO) is founder, President, and CEO of Eckes & Associates, Inc., a Colorado-based consulting group specializing in results driven by continuous improvement, Six Sigma training and implementation, organizational development, and change management. Among his clients in the United States, Asia, Europe, and Mexico are Volvo Trucks North America, Honeywell, Wells Fargo, and General Electric. He is also the author of Six Sigma Team Dynamics (Wiley: 0-471-22277-1), Making Six Sigma Last (Wiley: 0-471-41548-0), and The Six Sigma Revolution (Wiley: 0-471-38822-X). |
| free fishbone diagram template excel: Systems Analysis and Design Gary B. Shelly, Harry J. Rosenblatt, 2011 Systems Analysis and Design,Video Enganced International Edition offers a practical, visually appealing approach to information systems development. |
| free fishbone diagram template excel: The Business Analyst's Handbook Howard Podeswa, 2009 One of the objectives of this book is to incorporate best practices and standards in to the BA role. While a number of standards and guidelines, such as Business Process Modeling Notation (BPMN), have been incorporated, particular emphasis has been placed on the Business Analysis Body of Knowledge (BABOK), the Information Technology Infrastructure Library (ITIL), and the Unified Modeling Language (UML). |
| free fishbone diagram template excel: Lean Manufacturing William M Feld, 2000-09-28 There are some very good books available that explain the Lean Manufacturing theory and touch on implementing its techniques. However, you cannot learn how to be lean from merely reading the theory. And to be successful in the real-work environment you need a clear comprehension of how lean techniques work, rather than just a remote understanding |
| free fishbone diagram template excel: The Mistakes That Make Us Mark Graban, 2023-06-27 “At last! A book about errors, flubs, and screwups that pushes beyond platitudes and actually shows how to enlist our mistakes as engines of learning, growth, and progress. Dive into The Mistakes That Make Us and discover the secrets to nurturing a psychologically safe environment that encourages the small experiments that lead to big breakthroughs.” DANIEL H. PINK, #1 NEW YORK TIMES BESTSELLING AUTHOR OF DRIVE, WHEN, AND THE POWER OF REGRET We all make mistakes. What matters is learning from them, as individuals, teams, and organizations. The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation is an engaging, inspiring, and practical book by Mark Graban that presents an alternative approach to mistakes. Rather than punishing individuals for human error and bad decisions, Graban encourages us to embrace and learn from them, fostering a culture of learning and innovation. Sharing stories and insights from his popular podcast, “My Favorite Mistake,” along with his own work and career experiences, Graban show how leaders can cultivate a culture of learning from mistakes. Including examples from manufacturing, healthcare, software, and two whiskey distillers, the book explores how organizations of all sizes and industries can benefit from this approach. In the book, you'll find practical guidance on adopting a positive mindset towards mistakes. It teaches you to acknowledge and appreciate them, take necessary measures to avoid them while gaining knowledge from the ones that occur. Additionally, it emphasizes creating a safe environment to express mistakes and encourages responding constructively by emphasizing learning over punishment. Developing a culture of learning from mistakes through psychological safety is essential in effective leadership and organizational success. Leaders must lead by example and demonstrate kindness to themselves and others by accepting their own blunders instead of solely pushing for more courage from their team. This approach, as Graban highlights, fosters a positive and productive work environment. The Mistakes That Make Us is a must-read for anyone looking to create a stronger organization that produces better results, including lower turnover, more improvement and innovation, and better bottom-line performance. Whether you are a startup founder or an aspiring leader in a larger company, this book will inspire you to lead with kindness and humility, and show you how mistakes can make things right. Table of Contents: Chapter One: Think Positively Chapter Two: Admit Mistakes Chapter Three: Be Kind Chapter Four: Prevent Mistakes Chapter Five: Help Everyone to Speak Up Chapter Six: Choose Improvement, Not Punishment Chapter Seven: Iterate Your Way to Success Chapter Eight: Cultivate Forever Afterword End Notes List of Podcast Guests Mentioned in the Book More Praise for the Book ”Making mistakes is not a choice. Learning from them is. Whether we admit it or not, mistakes are the raw material of potential learning and the means by which we progress and move forward. Mark Graban's The Mistakes That Make Us is a brilliant treatment of this topic that helps us frame mistakes properly, detach them from fear, and see them as expectations, not exceptions. This book's ultimate contribution is helping us realize that creating a culture of productive mistake-making accelerates learning, confidence, and success.” TIMOTHY R. CLARK, PHD, AUTHOR OF THE 4 STAGES OF PSYCHOLOGICAL SAFETY, CEO OF LEADERFACTOR |
| free fishbone diagram template excel: Leadership and Nursing Care Management Diane Huber, 2010 This new edition addresses basic issues in nurse management such as law and ethics, staffing and scheduling, delegation, cultural considerations and management of time and stress. It also provides readers with the core concepts that separate adequate and exceptional nurse managers. |
| free fishbone diagram template excel: A Primer on the Taguchi Method, Second Edition Ranjit K. Roy, 2010 In the completely revised second edition, additional chapters and more case studies add to the clear, simple, and essentially non-mathematical presentation of the basic concepts, techniques, and applications of the renowned Taguchi approach. This practical guide introduces the fundamentals of Taguchi experimental design and shows engineers how to design, analyze, and interpret experiments for a wide range of common products and processes. What Readers Are Saying ...a clear, step-by-step guide to the Taguchi design of experiments method. The careful descriptions, calculations, and examples demonstrate the versatility of these practical and powerful tools. —Fred Schenkelberg, Consultant, FMS Reliability, Los Gatos, California Dr. Roy presents the theory and relates it to practical examples, explaining difficult concepts in an understandable manner. This is an easy-to-read, right-on-the-mark guide to understanding and applying Taguchi robust design and DOE. Readers will find these techniques extremely useful, practical, and easily applied to the daily job. —George Li, Process Improvement Manager, Research in Motion, Waterloo, Ontario, Canada The book has a detailed discussion of Taguchi methods that are not covered in great detail in many books on DOE. —Frederick H. Long, President, Spectroscopic Solutions, LLC, Randolph, New Jersey Dr. Roy's name is instantly associated with Taguchi methodologies in the manufacturing industries. His skill set is also being recognized for project management instruction. The new edition includes more easy-to-follow descriptions and examples. —Andrea Stamps, Engineering Specialist, Six Sigma Master Black Belt, General Dynamics, Southfield, Michigan Research engineers, process development engineers, pilot plant engineers, design engineers, national research labs and academic research laboratories should use this book extensively. It's a practical textbook on how to maximize output with minimal use of resources. —Dr. Naresh Mahamuni, Research Associate, North Carolina A&T University, Greensboro, North Carolina Dr. Roy has many years of practical experience helping engineers understand and improve their engineering, reliability, and problem-solving skills using Dr. Taguchi's ideas. He anticipates questions engineers would ask and provides information exactly when it is needed. —Larry R. Smith, Quality and Reliability Manager (retired), Ford Motor Co., Dearborn, Michigan A large number of examples support the contents. Case studies are enumerated, which is a strength of the book. —Dr. Pradeep Kumar, Professor and Head, Dept. of Mechanical and Industrial Engineering, IIT Roorkee, Uttarakhand, India Dr. Roy's book lists many application examples that can help engineers use the Taguchi method effectively. —Dr. Side Zhao, Control Engineer, NACCO Materials Handling Group, Portland, Oregon The author's experience on the topic is what makes this book very useful as a principal reference in teaching the Taguchi method in quality engineering. —Dr. Carlos Diaz Ramos, Research Professor, Instituto Tecnologico de Orizaba and Universidad Veracruzana, Mexico The author is able to explain concepts in a very knowledgeable yet down-to-earth and systematic manner. The material is very well organized. —Kush Shah, Manager, Alternative Propulsion Technology Quality, General Motors, LLC, Pontiac, Michigan This book is a valuable introductory text in Taguchi methods with a number of illustrative examples and case studies that make the concepts clearer than books with theory only. —Dr. R. Mahalinga Iyer, Senior Lecturer, Queensland University of Technology, Brisbane, Queensland, Australia. |
| free fishbone diagram template excel: Lean Six Sigma Using SigmaXL and Minitab Issa Bass, Barbara Lawton, 2009-01-05 Effectively Execute Lean Six Sigma Projects using SigmaXL and Minitab Written by a Six Sigma Master Black Belt and a Ph.D., this practical guide to Lean Six Sigma project execution follows the DMAIC (Define, Measure, Analyze, Improve, and Control) roadmap. The many real-world examples used in the book offer in-depth theoretical analyses and are implemented using the two most popular statistical software suites--SigmaXL and Minitab. This expert resource covers Lean topics ranging from basic data analysis to complex design of experiments and statistical process control. Harness the power of SigmaXL and Minitab and enable sustained positive operational results throughout your organization with help from this authoritative guide. Lean Six Sigma Using SigmaXL and Minitab explains how to: Define the project goals, project manager, value statement, stakeholders, and risk Schedule tasks using the Gantt chart, critical path analysis, and program evaluation and review technique Capture the voice of internal and external customers Assess the cost of quality Gather data and measure process performance Perform process capabilities analysis Apply Lean Six Sigma metrics to determine baseline performance Implement analysis techniques such as Pareto analysis, value stream mapping, failure mode and effect analysis (FMEA), and regression analysis Identify constraints via factorial experiments, and implement process improvements Monitor production performance using statistical process control |
| free fishbone diagram template excel: The Toyota Way Jeffrey K. Liker, 2003-12-22 How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability. Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector |
| free fishbone diagram template excel: Total Quality Process Control for Injection Molding M. Joseph Gordon, Jr., 2010-03-25 The all-encompassing guide to total quality process control for injection molding In the same simple, easy-to-understand language that marked the first edition, Total Quality Process Control for Injection Molding, Second Edition lays out a successful plan for producing superior plastic parts using high-quality controls. This updated edition is the first of its kind to zero in on every phase of the injection molding process, the most commonly used plastics manufacturing method, with an all-inclusive strategy for excellence. Beginning with sales and marketing, then moving forward to cover finance, purchasing, design, tooling, manufacturing, assembly, decorating, and shipping, the book thoroughly covers each stage to illustrate how elevated standards across individual departments relate to result in the creation of a top-notch product. This Second Edition: Details ways to improve plastic part design and quality Includes material and process control procedures to monitor quality through the entire manufacturing system Offers detailed information on machinery and equipment and the implementation of quality assurance methods—content that is lacking in similar books Provides problem-analysis techniques and troubleshooting procedures Includes updates that cover Six Sigma, ISO 9000, and TS 16949, which are all critical for quality control; computer-guided process control techniques; and lean manufacturing methods With proven ways to problem-solve, increase performance, and ensure customer satis-faction, this valuable guide offers the vital information today's managers need to plan and implement quality process control—and produce plastic parts that not only meet, but surpass expectations. |
| free fishbone diagram template excel: Agile Retrospectives Esther Derby, Diana Larsen, Ken Schwaber, 2006-07-26 Project retrospectives help teams examine what went right and what went wrong on a project. But traditionally, retrospectives (also known as “post-mortems”) are only held at the end of the project—too late to help. You need agile retrospectives that are iterative and incremental. You need to accurately find and fix problems to help the team today. Now Esther and Diana show you the tools, tricks and tips you need to fix the problems you face on a software development project on an on-going basis. You’ll see how to architect retrospectives in general, how to design them specifically for your team and organization, how to run them effectively, how to make the needed changes and how to scale these techniques up. You’ll learn how to deal with problems, and implement solutions effectively throughout the project—not just at the end. This book will help you: Design and run effective retrospectives Learn how to find and fix problems Find and reinforce team strengths Address people issues as well as technological Use tools and recipes proven in the real world With regular tune-ups, your team will hum like a precise, world-class orchestra. |
| free fishbone diagram template excel: Operations Management Roberta S. Russell, Bernard W. Taylor, 2009 Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective. |
| free fishbone diagram template excel: Balanced Scorecard Step-by-Step Paul R. Niven, 2002-10-15 This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector agencies, and not for profit organizations have all reaped success from the Balanced Scorecard. This book supplies detailed implementation advice that is readily applied to any and all of these organization types. Additionally, it will benefit organizations at any stage of Balanced Scorecard development. Regardless of whether you are just contemplating a Balanced Scorecard, require assistance in linking their current Scorecard to management processes, or need a review of their past measurement efforts, Balanced Scorecard Step by Step provides detailed advice and proven solutions. |
| free fishbone diagram template excel: Quality Systems Handbook David Hoyle, 2015-08-11 Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems. |
| free fishbone diagram template excel: Managing to Learn John Shook, 2008 The process by which a company identifies, frames, acts and reviews progress on problems, projects and proposals can be found in the structure of the A3 process ... follow the story of a manager ... and his report ... which will reveal how the A3 can be used as a management process to create a standard method for innovating, planning, problem-solving, and building structures for a broader and deeper form of thinking - a practical and repeatable approach to organizational learning--Publisher's description. |
| free fishbone diagram template excel: Total Productive Maintenance Steve Borris, 2006-01-21 Reduce or eliminate costly downtime Short on teory and long on practice, this book provides examples and case studies, designed to provide maintenance engineers and supervisors with a framework for operational strategies and day-to-day management and training techniques that will keep their equipment running at top efficiency. |
| free fishbone diagram template excel: The Order of Causes ... Henry Haggar, 1724 |
| free fishbone diagram template excel: Mind Tools James Manktelow, 2005 |
| free fishbone diagram template excel: User Story Mapping Jeff Patton, Peter Economy, 2014-09-05 User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software |
| free fishbone diagram template excel: The Toyota Kata Practice Guide: Practicing Scientific Thinking Skills for Superior Results in 20 Minutes a Day Mike Rother, 2017-10-27 Take the Kata path to scientific thinking and superior results! In this long-awaited companion to the groundbreaking book Toyota Kata, Mike Rother takes you to the next level of developing business mindset and capability for the 21st Century. Much more than a list of management concepts, The Toyota Kata Practice Guide walks you through the process of making improvement, adaptation, and even innovation routine behavior. Designed to help a coach (the manager) and a learner work together for developing new skillsets, The Toyota Kata Practice Guide delivers the information, insight, and frameworks you need to: • Form habits that help you solve problems and achieve challenging goals • Modify the thought patterns that drive your behavior • Develop an organizational mindset that drives superior results The Improvement Kata gives learners the means to experiment their way through obstacles and achieve tough goals; the Coaching Kata gives managers the means to accelerate and cement their people's learning. In the new age of business, increasing efficiency and decreasing costs is no longer the end game. A manager’s job today is to develop patterns of thinking and acting in their people that lead to success with any challenge. Consistent, mindful practice is the best way to do it—and The Toyota Kata Practice Guide is the best way to get there. |
| free fishbone diagram template excel: Six Sigma Statistics with EXCEL and MINITAB Issa Bass, 2007-07-18 Master the Statistical Techniques for Six Sigma Operations, While Boosting Your Excel and Minitab Skills! Now with the help of this “one-stop” resource, operations and production managers can learn all the powerful statistical techniques for Six Sigma operations, while becoming proficient at Excel and Minitab at the same time. Six Sigma Statistics with Excel and Minitab offers a complete guide to Six Sigma statistical methods, plus expert coverage of Excel and Minitab, two of today's most popular programs for statistical analysis and data visualization. Written by a seasoned Six Sigma Master Black Belt, the book explains how to create and interpret dot plots, histograms, and box plots using Minitab...decide on sampling strategies, sample size, and confidence intervals...apply hypothesis tests to compare variance, means, and proportions...conduct a regression and residual analysis...design and analyze an experiment...and much more. Filled with clear, concise accounts of the theory for each statistical method presented, Six Sigma Statistics with Excel and Minitab features: Easy-to-follow explanations of powerful Six Sigma tools A wealth of exercises and case studies 200 graphical illustrations for Excel and Minitab Essential for achieving Six Sigma goals in any organization, Six Sigma Statistics with Excel and Minitab is a unique, skills-building toolkit for mastering a wide range of vital statistical techniques, and for capitalizing on the potential of Excel and Minitab. Six Sigma Statistical with Excel and Minitab offers operations and production managers a complete guide to Six Sigma statistical techniques, together with expert coverage of Excel and Minitab, two of today's most popular programs for statistical analysis and data visualization. Written by Issa Bass, a Six Sigma Master Black Belt with years of hands-on experience in industry, this on-target resource takes readers through the application of each Six Sigma statistical tool, while presenting a straightforward tutorial for effectively utilizing Excel and Minitab. With the help of this essential reference, managers can: Acquire the basic tools for data collection, organization, and description Learn the fundamental principles of probability Create and interpret dot plots, histograms, and box plots using Minitab Decide on sampling strategies, sample size, and confidence intervals Apply hypothesis tests to compare variance, means, and proportions Stay on top of production processes with statistical process control Use process capability analysis to ensure that processes meet customers' expectations Employ analysis of variance to make inferences about more than two population means Conduct a regression and residual analysis Design and analyze an experiment In addition, Six Sigma Statistics with Excel and Minitab enables you to develop a better understanding of the Taguchi Method...use measurement system analysis to find out if measurement processes are accurate...discover how to test ordinal or nominal data with nonparametric statistics...and apply the full range of basic quality tools. Filled with step-by-step exercises, graphical illustrations, and screen shots for performing Six Sigma techniques on Excel and Minitab, the book also provides clear, concise explanations of the theory for each of the statistical tools presented. Authoritative and comprehensive, Six Sigma Statistics with Excel and Minitab is a valuable skills-building resource for mastering all the statistical techniques for Six Sigma operations, while harnessing the power of Excel and Minitab. |
| free fishbone diagram template excel: Risk Management Carl L. Pritchard, 2001 |
| free fishbone diagram template excel: Quantifying Uncertainty in Analytical Measurement Eurachem/CITAC Working Group, S. L. R. Ellison, M. Rosslein, Alexander Williams, 2000-01-01 |
| free fishbone diagram template excel: Business Analysis James Cadle, Donald Yeates, 2014 Business analysts must respond to the challenges of today's highly competitive global economy by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It is also ideal for students wanting to gain university and industry qualifications. This new edition includes expanded discussions regarding gap analysis and benefits management, the impact of Agile software development and an introduction to business architecture. |
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