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| empathy training for healthcare workers: Empathy in Health Professions Education and Patient Care Mohammadreza Hojat, 2016-04-21 In this thorough revision, updating, and expansion of his great 2007 book, Empathy in Patient Care, Professor Hojat offers all of us in healthcare education an uplifting magnum opus that is sure to greatly enhance how we conceptualize, measure, and teach the central professional virtue of empathy. Hojat’s new Empathy in Health Professions Education and Patient Care provides students and professionals across healthcare with the most scientifically rigorous, conceptually vivid, and comprehensive statement ever produced proving once and for all what we all know intuitively – empathy is healing both for those who receive it and for those who give it. This book is filled with great science, great philosophizing, and great ‘how to’ approaches to education. Every student and practitioner in healthcare today should read this and keep it by the bedside in a permanent place of honor. Stephen G Post, Ph.D., Professor of Preventive Medicine, and Founding Director of the Center for Medical Humanities, Compassionate Care, and Bioethics, School of Medicine, Stony Brook University Dr. Hojat has provided, in this new edition, a definitive resource for the evolving area of empathy research and education. For those engaged in medical student or resident education and especially for those dedicated to efforts to improve the patient experience, this book is a treasure trove of primary work in the field of empathy. Leonard H. Calabrese, D.O., Professor of Medicine, Cleveland Clinic Lerner College of Medicine of Case Western Reserve University The latest edition of Empathy in Health Professions Education and Patient Care grounds the clinical art of empathic caring in the newly recognized contributions of brain imagery and social cognitive neuroscience. Furthermore, it updates the accumulating empirical evidence for the clinical effects of empathy that has been facilitated by the widespread use of the Jefferson Scale of Empathy, a generative contribution to clinical research by this book’s author. In addition, the book is so coherently structured that each chapter contributes to an overall understanding of empathy, while also covering its subject so well that it could stand alone. This makes Empathy in Health Professions Education and Patient Care an excellent choice for clinicians, students, educators and researchers. Herbert Adler, M.D., Ph.D. Clinical Professor of Psychiatry and Human Behavior,Sidney Kimmel Medical College at Thomas Jefferson University It is my firm belief that empathy as defined and assessed by Dr. Hojat in his seminal book has far reaching implications for other areas of human interaction including business, management, government, economics, and international relations. Amir H. Mehryar, Ph.D., Emeritus Professor of Behavioral Sciences and Population Studies, Institute for Research and Training in Management and Planning, Tehran, Iran |
| empathy training for healthcare workers: Teaching Empathy in Healthcare Adriana E. Foster, Zimri S. Yaseen, 2019-11-18 Empathy is essential to effectively engaging patients as partners in care. Clinicians’ empathy is increasingly understood as a professional competency, a mode and process of relating that can be learned and taught. Communication and empathy training are penetrating healthcare professions curricula as knowledge about the most effective modalities to train, maintain, and deepen empathy grows. This book draws on a wide range of contributors across many disciplines, and takes an evidence-based and longitudinal approach to clinical empathy education. It takes the reader on an engaging journey from understanding what empathy is (and how it can be measured), to approaches to empathy education informed by those understandings. It elaborates the benefits of embedding empathy training in graduate and post-graduate curricula and the importance of teaching empathy in accord with the clinician’s stage of professional development. Finally, it examines systemic perspectives on empathy and empathy education in the clinical setting, addressing issues such as equity, stigma, and law. Each section is full of the latest evidence-based research, including, notably, the advances that have been made over recent decades in the neurobiology of empathy. Perspectives among the interdisciplinary chapters include: Neurobiology of empathy Measuring empathy in healthcare Teaching clinicians about affect Teaching cultural humility: Understanding the core of others by reflecting on ours Empathy and implicit bias: Can empathy training improve equity? Teaching Empathy in Healthcare: Building a New Core Competency takes an innovative and comprehensive approach towards a developed understanding of empathy in the clinical context. This evidence-based book is set to become a classic text on the topic of empathy in healthcare settings, and will appeal to a broad readership of clinicians, educators, and researchers in clinical medicine, neuroscience, behavioral health, and the social sciences, leaders in educational and professional organizations, and anyone interested in the healthcare services they utilize. |
| empathy training for healthcare workers: An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage Thomas H. Lee, 2015-11-20 The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare’s most acclaimed thought leaders, Dr. Thomas H. Lee shows that world-class medical treatment and compassionate care are not mutually exclusive. In An Epidemic of Empathy in Healthcare, he argues that we must have it both ways—that combining advanced science with empathic care is the only way to build the health systems our society needs and deserves. Organizing providers so that care is compassionate and coordinated is not only the right thing to do for patients, it also forms the core of strategy in healthcare’s competitive new marketplace. It provides business advantages to organizations that strive to reduce human suffering effectively, reliably, and efficiently. Lee explains how to develop a culture that treats the patient, not the malady, and he provides step-by-step guidance for unleashing an “epidemic of empathy” by: Developing a shared understanding of the overarching goal—meeting patients’ needs and reducing their suffering Making empathic care a social norm rather than the focus of economic incentives Pinpointing and addressing the most significant causes of patient suffering Collecting and using data to drive improvement Healthcare is entering a new era driven by competition on value—meeting patients’ needs as efficiently as possible. Leaders must make the choice either to move forward and build a new culture designed for twenty-first-century medicine or to maintain old models and practices and be left behind. Lee argues that empathic care resonates with the noblest values of all clinicians. If healthcare organizations can help caregivers live up to these values and focus on alleviating their patients’ suffering, they hold the key to improving value-based care and driving business success. Join the compassionate care movement and unleash an epidemic of empathy! Thomas H. Lee, MD, is Chief Medical Officer of Press Ganey, with more than three decades of experience in healthcare performance improvement as a practicing physician, leader in provider organizations, researcher, and health policy expert. He is a Professor (Part-time) of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health. |
| empathy training for healthcare workers: Empathy in Patient Care Mohammadreza Hojat, 2007-11-12 Human beings, regardless of age, sex, or state of health, are designed by evolution to form meaningful interpersonal relationships through verbal and nonverbal communication. The theme that empathic human connections are beneficial to the body and mind underlies all 12 chapters of this book, in which empathy is viewed from a multidisciplinary perspective that includes evolutionary biology; neuropsychology; clinical, social, developmental, and educational psychology; and health care delivery and education. |
| empathy training for healthcare workers: How Does Analysis Cure? Heinz Kohut, Paul E. Stepansky, 2009-02-20 The Austro-American psychoanalyst Heinz Kohut was one of the foremost leaders in his field and developed the school of self-psychology, which sets aside the Freudian explanations for behavior and looks instead at self/object relationships and empathy in order to shed light on human behavior. In How Does Analysis Cure? Kohut presents the theoretical framework for self-psychology, and carefully lays out how the self develops over the course of time. Kohut also specifically defines healthy and unhealthy cases of Oedipal complexes and narcissism, while investigating the nature of analysis itself as treatment for pathologies. This in-depth examination of “the talking cure” explores the lesser studied phenomena of psychoanalysis, including when it is beneficial for analyses to be left unfinished, and the changing definition of “normal.” An important work for working psychoanalysts, this book is important not only for psychologists, but also for anyone interested in the complex inner workings of the human psyche. |
| empathy training for healthcare workers: Empathy Jean Decety, 2014-01-10 Recent work on empathy theory, research, and applications, by scholars from disciplines ranging from neuroscience to psychoanalysis. There are many reasons for scholars to investigate empathy. Empathy plays a crucial role in human social interaction at all stages of life; it is thought to help motivate positive social behavior, inhibit aggression, and provide the affective and motivational bases for moral development; it is a necessary component of psychotherapy and patient-physician interactions. This volume covers a wide range of topics in empathy theory, research, and applications, helping to integrate perspectives as varied as anthropology and neuroscience. The contributors discuss the evolution of empathy within the mammalian brain and the development of empathy in infants and children; the relationships among empathy, social behavior, compassion, and altruism; the neural underpinnings of empathy; cognitive versus emotional empathy in clinical practice; and the cost of empathy. Taken together, the contributions significantly broaden the interdisciplinary scope of empathy studies, reporting on current knowledge of the evolutionary, social, developmental, cognitive, and neurobiological aspects of empathy and linking this capacity to human communication, including in clinical practice and medical education. |
| empathy training for healthcare workers: The Empathetic Workplace Katharine Manning, 2021-02-16 This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead. This book is crucial for every manager or HR representative who shouldn’t just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor. The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand: Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener. Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift. Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don’t yet know but hope to learn. Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups. Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates. The LASER technique can benefit all who are responsible for others, from top-tier managers at Fortune 500 companies to Residence Advisors in college dormitories. |
| empathy training for healthcare workers: Compassion Fatigue and Burnout in Nursing Vidette Todaro-Franceschi, 2012-09-20 Print+CourseSmart |
| empathy training for healthcare workers: Compassionomics Anthony Mazzarelli, Stephen Trzeciak, Cory Booker, 2019 In Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference, physician scientists Stephen Trzeciak and Anthony Mazzarelli uncover the eye-opening data that compassion could be a wonder drug for the 21st century. Now, for the first time ever, a rigorous review of the science - coupled with captivating stories from the front lines of medicine - demonstrates that human connection in health care matters in astonishing ways. Never before has all the evidence been synthesized together in one place.--Amazon. |
| empathy training for healthcare workers: From Detached Concern to Empathy M.D., Ph.D. Jodi Halpern, 2001-05-10 Physicians recognize the importance of patients' emotions in healing yet believe their own emotional responses represent lapses in objectivity. Patients complain that physicians are too detached. Halpern argues that by empathizing with patients, rather than detaching, physicians can best help them. Yet there is no consistent view of what, precisely, clinical empathy involves. This book challenges the traditional assumption that empathy is either purely intellectual or an expression of sympathy. Sympathy, according to many physicians, involves over-identifying with patients, threatening objectivity and respect for patient autonomy. How can doctors use empathy in diagnosing and treating patients rithout jeopardizing objectivity or projecting their values onto patients? Jodi Halpern, a psychiatrist, medical ethicist and philosopher, develops a groundbreaking account of emotional reasoning as the core of clinical empathy. She argues that empathy cannot be based on detached reasoning because it involves emotional skills, including associating with another person's images and spontaneously following another's mood shifts. Yet she argues that these emotional links need not lead to over-identifying with patients or other lapses in rationality but rather can inform medical judgement in ways that detached reasoning cannot. For reflective physicians and discerning patients, this book provides a road map for cultivating empathy in medical practice. For a more general audience, it addresses a basic human question: how can one person's emotions lead to an understanding of how another person is feeling? |
| empathy training for healthcare workers: Humanizing Health Care Melanie Sears, 2010-01-07 Health care regulatory agencies demand that patients receive efficient, competent, compassionate care; however, because of caregivers' own unhealed issues along with other factors, care often falls short of those goals. Melanie Sears, RN, MBA, PhD, leverages more than thirty years of nursing experience to look at what really prevents patients from getting the care they need and health care workers from getting the support needed to thrive in the stressful environment of health care. From domination-style management, fear and judgment-based practitioner relationships, and a poignant separation between physical, mental, and emotional care, the costs of these factors are enormous. Sears argues that the most effective way to evolve this problematic culture is to shift the language used by those providing care. |
| empathy training for healthcare workers: Dr. Judith Orloff's Guide to Intuitive Healing Judith Orloff, 2012-05-09 Through 5 practical steps, Dr. Judith Orloff's guide will show you how to recapture, nurture, and affirm your intuitive ability, so that you can utilize it to help heal yourself. In her groundbreaking book, Dr. Orloff leads readers to the heart of a radical revolution in health care: the union of medicine and intuition, of body, mind, and soul. Intuition plays an indispensable role in self-diagnosis, pain control, immune response, and recovery from acute and chronic illness; it can lead you to breakthroughs in anxiety, panic, depression, and other emotional blockages, even when traditional psychotherapy has failed. Intuition also offers insights into the use of medications and the selection of the right healer for your needs. Further, it is integral for sexual healing, since sexuality is a potent connector and energy source for clarifying spirituality and improving vitality. With Dr. Orloff's five practical steps, you'll learn to clarify your beliefs, listen to your body's messages, access inner guidance, sense subtle energy, and interpret your dreams. Practicing the steps, you'll recognize early warning signals and act on them to help prevent illness. You'll have skills to uncover important information from meditation and remote viewing (a way of intuitively tuning in) to make sense of confusing signals. The insights you'll gain from these tools will lend reason, compassion, and meaning to events such as illness, loss, or despair. Following Dr. Orloff's simple, clear instructions, illustrated with examples from her own experience and psychiatric practice, you'll recapture a sense of vision that will bring vibrance to all that you do. Our intuition can open us up to our spirituality and show us how to be more healthy and whole, writes Dr. Orloff. If you're in good health, you'll want to know about intuition because it can help you stay well and recognize messages that prevent illness. If you or your loved ones need healing, you'll also want intuition to show the way. Written with abundant warmth, humor, and compassion, this guide is your companion to a healthier, more fulfilling life. |
| empathy training for healthcare workers: Nursing Practice Standards Canadian Nurses' Association, College and Association of Registered Nurses of Alberta, Alberta Association of Registered Nurses, 2008 The Canadian Nurses Association's Code of Ethics for Registered Nurses is a statement of the ethical values of nurses' commitments to persons with health-care needs and persons receiving care. |
| empathy training for healthcare workers: The Empathy Effect Helen Riess, MD, Liz Neporent, 2018-11-27 “We are all connected on a neurobiological level far more than we have previously realized. Consciously or not, we are in constant, natural resonance with one another’s feelings. When we are engaged in shared mind awareness, the possibilities for mutual aid and collaborative problem solving abound.” —Helen Riess, MD A Revolutionary Guide for Understanding and Changing the Way We Connect Empathy is undergoing a new evolution. In a global and interconnected culture, we can no longer afford to identify only with people who seem to be a part of our “tribe.” As Dr. Helen Riess has learned, our capacity for empathy is not just an innate trait—it is also a skill that we can learn and expand. With The Empathy Effect, Dr. Riess presents a definitive resource on empathy: the science behind how it works, new research on how empathy develops from birth to adulthood, and tools for building your capacity to create authentic emotional connection with others in any situation. Dr. Riess emerged as leading researcher on empathy by creating a breakthrough training curriculum now used internationally in health care, business, and education. Drawing from this successful program and the latest science, she presents: • The E.M.P.A.T.H.Y.® method—a powerful seven-step system for understanding and increasing empathy, starting with Eye Contact and ending with Your Response • How empathy works—a comprehensive synthesis emerging from neuroscience, sociology, developmental psychology, and evolutionary theory • Tools for recognizing and promoting empathic behavior in yourself and others • Parenting and teaching empathy in kids—guidance for every stage of development • Texts, emojis, and digital empathy—the modern challenge of authentic connection in the information age • Empathy through art and literature—exploring the power of creative expression to expand our emotional experience • Leading with empathy—how political and business leaders can combine compassion with efficiency through group empathy skills and shared mind intelligence • Digging deep for empathy—how to reverse scapegoating and recognize shared humanity with those we normally keep at a distance • Self-compassion—why your ability to express love toward yourself affects every other relationship in your life “Nourishing empathy lets us help not just ourselves,” says Dr. Riess, “but also everyone we interact with, whether for a moment or a lifetime.” The Empathy Effect is a life-changing book that will revolutionize the way you understand yourself, relate to your loved ones, and connect to every person in your life. |
| empathy training for healthcare workers: Taking Action Against Clinician Burnout National Academies of Sciences, Engineering, and Medicine, National Academy of Medicine, Committee on Systems Approaches to Improve Patient Care by Supporting Clinician Well-Being, 2020-01-02 Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field. |
| empathy training for healthcare workers: Delivering Compassionate Care Sarah Ellen Braun, Patricia Anne Kinser, 2022-05-16 This textbook is an evidenced-based course for interdisciplinary healthcare professionals for improving resilience and reducing stress and burnout. This curriculum improves patient-centered care by providing training in compassion and attention. It is a structured skills-based manual complete with resources for full implementation and dissemination of this evidence-based course. This textbook addresses the gaps existing in other mindfulness-based interventions. It is a unique manual that can be followed in a linear fashion or can be used modularly to suit the needs of specific settings. The curriculum contains didactic content and specific examples of practices; hence, it is easily adaptable for use by groups and classes of various sizes and structure. The authors have conducted several research studies with findings to support its use to prevent and treat burnout. Results demonstrate the curriculum’s feasibility and acceptability in healthcare professionals and students as well as efficacy in stress and burnout reduction with increases in dispositional mindfulness. |
| empathy training for healthcare workers: The Power of Virtual Reality Cinema for Healthcare Training John Bowditch, Eric R. Williams, 2021-10-11 Cinematic Virtual Reality brings a combination of documentary, narrative and game design principles to the medical profession and, in the healthcare arena, collaboration is a key component for creating intellectually- and emotionally- rich immersive experiences. The Power of Virtual Reality Cinema for Healthcare Training gathers more than a dozen experts from both the production and healthcare fields to break down best practices for creating successful cine-VR projects. Designed for multi-disciplinary teams interested in integrating cine-VR production into their healthcare training and educational programs, this book has been written for two audiences: the healthcare professional interested in what production experts consider when approaching a project, and the media expert curious about how this new technology can be used in the medical field. Highlights include: Cutting edge medical education techniques developed by Ohio University’s GRID Lab, including: PREality (creating a forced sense of deja-vu to increase acclimation time), a unique approach to eye-tracking to enhance team performance, and the low-CRIS technique (a low-cost rapid implementation strategy to capture patient care for rapid graduate student training). Insightful production techniques that will enhance your cine-VR projects including advanced plating methods to hide lighting set-ups, immersive audio considerations, and new ways to consider 360 storytelling including the Lovrick montage and the Christmas Carol continuum for story development. Detailed explanations of the production considerations and results of specific cine-VR productions (from funding approaches to distribution) including access to more than five hours of cine-VR examples of the actual productions available for download. Details on a wide variety of medical cine-VR projects, including 100 images that illustrate best practices for topics such as recording in active medical facilities, building successful multi-disciplinary teams, working within HIPAA regulations, conceptualizing cine-VR libraries for graduate education, and implementing innovative distribution models. |
| empathy training for healthcare workers: Compassion and Empathy in Educational Contexts Georgina Barton, Susanne Garvis, 2019-07-17 This book explores the importance of compassion and empathy within educational contexts. While compassion and empathy are widely recognised as key to living a happy and healthy life, there is little written about how these qualities can be taught to children and young people, or how teachers can model these traits in their own practice. This book shares several models of compassion and empathy that can be implemented in schooling contexts, also examining how these qualities are presented in children’s picture books, films and games. The editors and contributors share personal insights and practical approaches to improve both awareness and use of compassionate and empathetic approaches to others. This book will be of interest and value to all those interested in promoting compassion and empathy within education. |
| empathy training for healthcare workers: Compassionate Leadership Rasmus Hougaard, Jacqueline Carter, 2022-01-18 Leadership is hard. How can you balance compassion for your people with effectiveness in getting the job done? A global pandemic, economic volatility, natural disasters, civil and political unrest. From New York to Barcelona to Hong Kong, it can feel as if the world as we know it is coming apart. Through it all, our human spirit is being tested. Now more than ever, it's imperative for leaders to demonstrate compassion. But in hard times like these, leaders need to make hard decisions—deliver negative feedback, make difficult choices that disappoint people, and in some cases lay people off. How do you do the hard things that come with the responsibility of leadership while remaining a good human being and bringing out the best in others? Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive. In truth, doing hard things and making difficult decisions is often the most compassionate thing to do. As founder and CEO of Potential Project, Rasmus Hougaard and his longtime coauthor, Jacqueline Carter, show in this powerful, practical book, you must always balance caring for your people with leadership wisdom and effectiveness. Using data from thousands of leaders, employees, and companies in nearly a hundred countries, the authors find that when leaders bring the right balance of compassion and wisdom to the job, they foster much higher levels of employee engagement, performance, loyalty, and well-being in their people. With rich examples from Netflix, IKEA, Unilever, and many other global companies, as well as practical tools and advice for leaders and managers at any level, Compassionate Leadership is your indispensable guide to doing the hard work of leadership in a human way. |
| empathy training for healthcare workers: A Framework for Educating Health Professionals to Address the Social Determinants of Health National Academies of Sciences, Engineering, and Medicine, Institute of Medicine, Board on Global Health, Committee on Educating Health Professionals to Address the Social Determinants of Health, 2016-10-14 The World Health Organization defines the social determinants of health as the conditions in which people are born, grow, work, live, and age, and the wider set of forces and systems shaping the conditions of daily life. These forces and systems include economic policies, development agendas, cultural and social norms, social policies, and political systems. In an era of pronounced human migration, changing demographics, and growing financial gaps between rich and poor, a fundamental understanding of how the conditions and circumstances in which individuals and populations exist affect mental and physical health is imperative. Educating health professionals about the social determinants of health generates awareness among those professionals about the potential root causes of ill health and the importance of addressing them in and with communities, contributing to more effective strategies for improving health and health care for underserved individuals, communities, and populations. Recently, the National Academies of Sciences, Engineering, and Medicine convened a workshop to develop a high-level framework for such health professional education. A Framework for Educating Health Professionals to Address the Social Determinants of Health also puts forth a conceptual model for the framework's use with the goal of helping stakeholder groups envision ways in which organizations, education, and communities can come together to address health inequalities. |
| empathy training for healthcare workers: Unequal Treatment Institute of Medicine, Board on Health Sciences Policy, Committee on Understanding and Eliminating Racial and Ethnic Disparities in Health Care, 2009-02-06 Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color. |
| empathy training for healthcare workers: Compassion in Healthcare Joshua Hordern, 2020-10-30 Compassion in Healthcare gives an account of the nature and content of compassion and its role in healthcare. While compassion appears to be a straightforward aspect of life and practice, Hordern's analysis shows that it is plagued by both conceptual and practical ills, and stands in need of some quite specific kinds of therapy. Starting from a diagnosis of what precisely is wrong with 'compassion'—its debilitating political entanglements, the vagueness of its meaning, and the risk of burnout it threatens—three therapies are prescribed for these ills: an understanding of patients and healthcare workers as those who pass through the life-course, encountering each other as wayfarers and pilgrims; a grasp of the nature of compassion in healthcare; and an embedding of healthcare within the realities of civic life. Applying these therapeutic strategies uncovers how compassionate relationships acquire their content in healthcare practice. The form that compassion takes is shown to depend on how doctrines of time, tragedy, salvation, responsibility, fault, and theodicy make a difference to the quality of people's lives and relationships. Drawing on the author's real-world collaborations, the way in which compassion matters to practice and policy is worked out in the detail of healthcare professionalism, marketization, and technology. Covering everything from conception to old age, and from machine learning to religious diversity, Compassion in Healthcare draws on philosophy, theology, and everyday experience to expand our understanding of what compassion means for healthcare practice. |
| empathy training for healthcare workers: Compassion Revolution: Start Now. Use what You Have. Keep Going Mary Freer, 2021-10-29 Mary Freer imagined a compassion revolution taking place in the healthcare sector. Her dreams turned into actions, and spread like wildfire through the ranks of doctors, nurses, aged care workers, executives, CEOs, not-for-profit leaders and entrepreneurs from London to Australia. What had these professionals so enthralled? A new, research-backed take on the power of compassion. Not fluffy. Not nice-to-have. Not kindness, even. No. This is compassion as a revolutionary act. A swath through bullying, blaming and exclusionary workplaces. A full stop to the many destructive practices that drive down the quality of work performance and wear away our mental wellbeing. This revolution demands compassion both fearless and forthright. It is compassion as a fortress, a balm and a life raft. And the research is clear: compassion is also the path to more productive, more profitable and far friendlier, more fulfilling workplaces. Come and join the compassion revolution. Drawing on decades of experience incubating revolutionaries in her Compassion Labs, Mary Freer makes it easier than you can imagine. When reading Compassion Revolution, be prepared for a warm hug and a push between the shoulder blades. The time is right to start now. Freer shows you how to use what you have and keep going until the revolution is won. |
| empathy training for healthcare workers: The Fourth Industrial Revolution Klaus Schwab, 2017-01-03 World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wearable sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manufacturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individuals. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frameworks that advance progress. |
| empathy training for healthcare workers: The Art and Science of Compassion, a Primer Agnes M. F. Wong, 2020-12-23 The Art And Science Of Compassion. A Primer is designed as a short, all-in-one, introductory text that covers the full gamut of compassion, from the evolutional, biological, behavioural, and psychological, to the social, philosophical, and spiritual. Written with busy trainees, clinicians, and educators in mind, it aims to address the following questions: What is compassion? Is it innate or a trainable skill? What do different scientific disciplines, including neuroscience, tell us about compassion? Why is compassion fatigue a misnomer? What are the obstacles to compassion? Why are burnout, moral suffering, and bullying so rampant in healthcare? And finally, what does it take to cultivate compassion? Drawing on her diverse background as a clinician, scientist, educator, and chaplain, Dr. Wong presents a wealth of scientific evidence supporting that compassion is both innate and trainable. By interleaving personal experiences and reflections, she shares her insights on what it takes to cultivate compassion to support the art of medicine and caregiving. The training described draws on both contemplative and scientific disciplines to help clinicians develop cognitive, attentional, affective, and somatic skills that are critical for the cultivation of compassion. Compassion not only benefits the recipients, produces better patient care, and improves the healthcare system, it is also a boundless source of energy, resilience, and wellness for the givers. With striking illustrations for key concepts and a concise summary for each chapter, this book provides a solid conceptual framework and practical approaches to cultivate compassion. It serves to complement the experiential component of compassion that the readers are strongly encouraged to develop and practise in their daily lives-- |
| empathy training for healthcare workers: Positive Psychology for Healthcare Professionals Jan Macfarlane, Jerome Carson, 2023-06-05 Positive Psychology for Healthcare Professionals presents applied positive psychology specifically for health and care staff, showcasing eleven different interventions that have proven to be effective in improving wellbeing. |
| empathy training for healthcare workers: Purposeful Empathy Anita Nowak, 2023-04-11 We are living in an era of a massive empathy deficit, yet our capacity to imagine what someone else is feeling is a unique human superpower. Through inspiring stories, interviews with experts, and self-development exercises, Purposeful Empathy offers wisdom and practical advice to foster personal, organizational, and social transformation. |
| empathy training for healthcare workers: Compassion Philip Joseph Larkin, 2015-10-15 Presentación editorial: The most eminent international experts critically reflect upon the role of compassion in the practice and delivery of palliative and hospice care. From a range of backgrounds, they provide insight into the practice of compassionate palliative care and explore the fundamental historical discourse surrounding this crucial concept. |
| empathy training for healthcare workers: Expanding the Science of Compassion Myriam Mongrain, Dacher Keltner, James Kirby, 2021-11-01 |
| empathy training for healthcare workers: Compassionate Communities Klaus Wegleitner, Katharina Heimerl, Allan Kellehear, 2015-06-26 Compassionate communities are communities that provide assistance for those in need of end of life care, separate from any official heath service provision that may already be available within the community. This idea was developed in 2005 in Allan Kellehear’s seminal volume- Compassionate Cities: Public Health and End of Life Care. In the ensuing ten years the theoretical aspects of the idea have been continually explored, primarily rehearsing academic concerns rather than practical ones. Compassionate Communities: Case Studies from Britain and Europe provides the first major volume describing and examining compassionate community experiments in end of life care from a highly practical perspective. Focusing on community development initiatives and practice challenges, the book offers practitioners and policy makers from the health and social care sectors practical discussions on the strengths and limitations of such initiatives. Furthermore, not limited to providing practice choices the book also offers an important and timely impetus for other practitioners and policy makers to begin thinking about developing their own possible compassionate communities. An essential read for academic, practitioner, and policy audiences in the fields of public health, community development, health social sciences, aged care, bereavement care, and hospice & palliative care, Compassionate Communities is one of only a handful of available books on end of life care that takes a strong health promotion and community development approach. |
| empathy training for healthcare workers: Health Professions Education Institute of Medicine, Board on Health Care Services, Committee on the Health Professions Education Summit, 2003-07-01 The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system. |
| empathy training for healthcare workers: Self-Compassion Dr. Kristin Neff, 2011-04-19 Kristin Neff, Ph.D., says that it’s time to “stop beating yourself up and leave insecurity behind.” Self-Compassion: Stop Beating Yourself Up and Leave Insecurity Behind offers expert advice on how to limit self-criticism and offset its negative effects, enabling you to achieve your highest potential and a more contented, fulfilled life. More and more, psychologists are turning away from an emphasis on self-esteem and moving toward self-compassion in the treatment of their patients—and Dr. Neff’s extraordinary book offers exercises and action plans for dealing with every emotionally debilitating struggle, be it parenting, weight loss, or any of the numerous trials of everyday living. |
| empathy training for healthcare workers: Aequanimitas William Osler, 1932-12-22 A timeless collection of essays from famed physician and statesman, the late William Osler, MD Capturing the essence of the healing art, the book makes the perfect gift item or serves as a welcome pause that refreshes. |
| empathy training for healthcare workers: William Osler Michael Bliss, 2002-04-01 In his time the most famous physician in the world, Canadian-born William Osler (1849-1919) is still the best-known figure in the history of medicine. This new, definitive biography by Michael Bliss is the first full-scale life of Osler to appear since 1925. An award-winning medical historian, Bliss draws on many untapped sources to recreate Osler's life and medical times for a new generation of readers. Born at Bond Head, north of Toronto, Osler rose from obscurity to become the greatest medical teacher and writer in three countries. At Canada's McGill University, America's Johns Hopkins University, and finally as regius professor at Oxford, Osler was idolized by two generations of medical students and practitioners, for whom he came to personify the ideal doctor. His quest was to bring high standards and scientific methods into general practice in the medical world and to give teaching hospitals a solid place in the education of doctors. The publication of his book, The Principles and Practice of Medicine (1892), established him as the authority of modern medicine, a position he held well into the new century. Osler was revered as the high priest of the advent of twentieth-century medicine. In this fine biography, Michael Bliss animates the epic quality of Osler's life - not only in telling his personal story, but in setting that story against the dramatic backdrop of the coming of modern medicine. Winner of the Jason A. Hannah Medal, awarded by the Royal Society of Canada and the Hannah Institute for the History of Medicine |
| empathy training for healthcare workers: Clinical Communication Skills for Medicine Margaret Lloyd, Robert Bor, Lorraine M Noble, 2018-01-10 Clinical Communication Skills for Medicine is an essential guide to the core skills for effective patient-centered communication. In the twenty years since this book was first published the teaching of these skills has developed and evolved. Today's doctors fully appreciate the importance of communicating successfully and sensitively with people receiving health care and those close to them. This practical guide to developing communication skills will be of value to students throughout their careers. The order of the chapters reflects this development, from core skills to those required to respond effectively and compassionately in challenging situations. The text includes case examples, guidelines and opportunities to encourage the reader to stop and think. The contents of the book cover: - The fundamental elements of clinical communication, including skills for effectively gathering and sharing information, discussing sensitive topics and breaking bad news. - Shared decision making, reflecting the rapid changes in expectations of medical care and skills for supporting patients in making decisions which are right for them. - Communicating with a patient's family, children and young people, patients from different cultural backgrounds, communicating via an interpreter and communicating with patients who have a hearing impairment. - Diversity in communication, including examples of communicating with patients who have a learning disability, transgender patients, and older adult patients. - Communicating about medical error, emphasising the importance of doctors being honest in the face of difficult situations. - This is a practical guide to learning and developing communication skills throughout medical training. - The chapters range from the development of basic skills to those dealing with challenging and difficult situations. |
| empathy training for healthcare workers: Against Empathy Paul Bloom, 2016-12-06 New York Post Best Book of 2016 We often think of our capacity to experience the suffering of others as the ultimate source of goodness. Many of our wisest policy-makers, activists, scientists, and philosophers agree that the only problem with empathy is that we don’t have enough of it. Nothing could be farther from the truth, argues Yale researcher Paul Bloom. In AGAINST EMPATHY, Bloom reveals empathy to be one of the leading motivators of inequality and immorality in society. Far from helping us to improve the lives of others, empathy is a capricious and irrational emotion that appeals to our narrow prejudices. It muddles our judgment and, ironically, often leads to cruelty. We are at our best when we are smart enough not to rely on it, but to draw instead upon a more distanced compassion. Basing his argument on groundbreaking scientific findings, Bloom makes the case that some of the worst decisions made by individuals and nations—who to give money to, when to go to war, how to respond to climate change, and who to imprison—are too often motivated by honest, yet misplaced, emotions. With precision and wit, he demonstrates how empathy distorts our judgment in every aspect of our lives, from philanthropy and charity to the justice system; from medical care and education to parenting and marriage. Without empathy, Bloom insists, our decisions would be clearer, fairer, and—yes—ultimately more moral. Brilliantly argued, urgent and humane, AGAINST EMPATHY shows us that, when it comes to both major policy decisions and the choices we make in our everyday lives, limiting our impulse toward empathy is often the most compassionate choice we can make. |
| empathy training for healthcare workers: The Oxford Handbook of Compassion Science Emma M. Seppälä, Emiliana Simon-Thomas, Stephanie L. Brown, Monica C. Worline, C. Daryl Cameron, James R. Doty, 2017-09-26 How do we define compassion? Is it an emotional state, a motivation, a dispositional trait, or a cultivated attitude? How does it compare to altruism and empathy? Chapters in this Handbook present critical scientific evidence about compassion in numerous conceptions. All of these approaches to thinking about compassion are valid and contribute importantly to understanding how we respond to others who are suffering. Covering multiple levels of our lives and self-concept, from the individual, to the group, to the organization and culture, The Oxford Handbook of Compassion Science gathers evidence and models of compassion that treat the subject of compassion science with careful scientific scrutiny and concern. It explores the motivators of compassion, the effect on physiology, the co-occurrence of wellbeing, and compassion training interventions. Sectioned by thematic approaches, it pulls together basic and clinical research ranging across neurobiological, developmental, evolutionary, social, clinical, and applied areas in psychology such as business and education. In this sense, it comprises one of the first multidisciplinary and systematic approaches to examining compassion from multiple perspectives and frames of reference. With contributions from well-established scholars as well as young rising stars in the field, this Handbook bridges a wide variety of diverse perspectives, research methodologies, and theory, and provides a foundation for this new and rapidly growing field. It should be of great value to the new generation of basic and applied researchers examining compassion, and serve as a catalyst for academic researchers and students to support and develop the modern world. |
| empathy training for healthcare workers: The Oxford Handbook of Compassion Science Emma Seppala, Emiliana Simon-Thomas, Stephanie L. Brown, Monica C. Worline, C. Daryl Cameron, James Robert Doty, 2017 With contributions from well-established scholars as well as young rising stars in the field, this Handbook bridges a wide variety of diverse perspectives, research methodologies, and theory, and provides a foundation for this new and rapidly growing field. |
| empathy training for healthcare workers: The Care of the Patient Francis Weld 1881-1927 N 8 Peabody, 2021-09-09 This work has been selected by scholars as being culturally important and is part of the knowledge base of civilization as we know it. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. To ensure a quality reading experience, this work has been proofread and republished using a format that seamlessly blends the original graphical elements with text in an easy-to-read typeface. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant. |
| empathy training for healthcare workers: Teaching the Mindful Self-Compassion Program Christopher Germer, Christopher K. Germer, Kristin Neff, 2019-08-14 This is the authoritative guide to conducting the Mindful Self-Compassion (MSC) program, which provides powerful tools for coping with life challenges and enhancing emotional well-being. MSC codevelopers Christopher Germer and Kristin Neff review relevant theory and research and describe the program's unique pedagogy. Readers are taken step by step through facilitating each of the eight sessions and the accompanying full-day retreat. Detailed vignettes illustrate not only how to teach the course's didactic and experiential content, but also how to engage with participants, manage group processes, and overcome common obstacles. The final section of the book describes how to integrate self-compassion into psychotherapy. Purchasers get access to a companion website with downloadable audio recordings of the guided meditations. Note: This book is not intended to replace formal training for teaching the MSC program. See also two related resources for MSC participants and general readers, The Mindful Self-Compassion Workbook, by Kristin Neff and Christopher Germer, and The Mindful Path to Self-Compassion, by Christopher Germer. |
Empathy Definition | What Is Empathy - Greater Good
Apr 30, 2025 · The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s …
Empathy | Greater Good
Apr 17, 2025 · The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s …
Six Habits of Highly Empathic People - Greater Good
Nov 27, 2012 · Empathy is a two-way street that, at its best, is built upon mutual understanding—an exchange of our most important beliefs and experiences. Organizations …
Why the World Needs an Empathy Revolution - Greater Good
Feb 1, 2019 · Empathy, she writes, involves an ability to perceive others’ feelings (and to recognize our own emotions), to imagine why someone might be feeling a certain way, and to …
Can Empathy Help You Be More Creative? - Greater Good
Mar 10, 2025 · Still, there seems to be some relationship between cognitive empathy and creative achievement, but not emotional empathy and creativity—which seems counterintuitive. After …
Why Empathy Matters - Greater Good
Nov 21, 2014 · In his new book, Empathy: Why It Matters and How to Get It, philosopher Roman Krznaric explains what empathy is and what it isn’t, and gives a powerful argument for the …
The Social Neuroscience of Empathy - Greater Good
the vicarious responses of empathy versus per-sonal distress. In the final part, we propose research questions and domains that should be given special attention by future empathy …
How to Fight Stress with Empathy - Greater Good
Jan 11, 2017 · Leading with empathy can help those around us to be sources of support in our lives and reduce the likelihood of interpersonal conflicts. This essay was adapted from The …
What’s the Matter with Empathy? - Greater Good
Jan 24, 2017 · The biggest problem with empathy, I think, is that people have trouble agreeing on exactly what it is. Far from being a problem for morality, however, I think that empathy can …
In a Divided World, We Need to Choose Empathy - Greater Good
May 29, 2019 · This is not fertile soil for empathy, and by some measures empathy has shriveled. One particularly alarming study found that the average American in 2009 was less empathic …
Empathy Definition | What Is Empathy - Greater Good
Apr 30, 2025 · The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s …
Empathy | Greater Good
Apr 17, 2025 · The term “empathy” is used to describe a wide range of experiences. Emotion researchers generally define empathy as the ability to sense other people’s …
Six Habits of Highly Empathic People - Greater Good
Nov 27, 2012 · Empathy is a two-way street that, at its best, is built upon mutual understanding—an exchange of our most important beliefs and experiences. Organizations …
Why the World Needs an Empathy Revolution - Greater Good
Feb 1, 2019 · Empathy, she writes, involves an ability to perceive others’ feelings (and to recognize our own emotions), to imagine why someone might be feeling a certain way, and to …
Can Empathy Help You Be More Creative? - Greater Good
Mar 10, 2025 · Still, there seems to be some relationship between cognitive empathy and creative achievement, but not emotional empathy and creativity—which seems counterintuitive. After …
Why Empathy Matters - Greater Good
Nov 21, 2014 · In his new book, Empathy: Why It Matters and How to Get It, philosopher Roman Krznaric explains what empathy is and what it isn’t, and gives a powerful argument for the …
The Social Neuroscience of Empathy - Greater Good
the vicarious responses of empathy versus per-sonal distress. In the final part, we propose research questions and domains that should be given special attention by future empathy …
How to Fight Stress with Empathy - Greater Good
Jan 11, 2017 · Leading with empathy can help those around us to be sources of support in our lives and reduce the likelihood of interpersonal conflicts. This essay was adapted from The …
What’s the Matter with Empathy? - Greater Good
Jan 24, 2017 · The biggest problem with empathy, I think, is that people have trouble agreeing on exactly what it is. Far from being a problem for morality, however, I think that empathy can …
In a Divided World, We Need to Choose Empathy - Greater Good
May 29, 2019 · This is not fertile soil for empathy, and by some measures empathy has shriveled. One particularly alarming study found that the average American in 2009 was less empathic …
