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front office dental training: Dental Reception and Supervisory Management Glenys Bridges, 2019-04-15 Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists. |
front office dental training: EagleSoft Theresa Rose Biggs Cda, 2019-07-15 EagleSoft Quick Reference GuideIf your switching Dental Practices and last office didn't use EagleSoft or You just hired a New Staff Member with no EagleSoft experience or No Software Knowledge Learn and Add to resume and take your Step by Step notes with you!Includes: Scheduling, Charting, Treatment Plan, Reports, Time Clock, Cosmetic imaging, Walkout Statements and More plus additional resources to help you make extra income while working the Front office or for your practice. |
front office dental training: CDT 2022 American Dental Association, 2021-09-15 Dentistry goes beyond providing excellent oral care to patients. It also requires an accurate record of the care that was delivered, making CDT codes an essential part of dentists’ everyday business. 2022 code changes include: 16 new codes, 14 revisions, 6 deletions, and the 8 codes adopted in March 2021 regarding vaccine administration and molecular testing for a public health related pathogen. CDT 2022 contains new codes for: Previsit patient screenings; Fabricating, adjusting and repairing sleep apnea appliances; Intracoronal and extracoronal splints; Immediate partial dentures; Rebasing hybrid prostheses; Removal of temporary anchorage devices. Also includes alphabetic and numeric indices and ICD 10 CM codes related to dental procedures. CDT codes are developed by the ADA and are the only HIPAA recognized code set for dentistry. Includes app and ebook access. |
front office dental training: Dental Office Administration Geraldine S Irlbacher, Guy S. Girtel, 2020-03-18 Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank. |
front office dental training: Functional Occlusion Peter E. Dawson, 2006-07-31 This book uses an interdisciplinary approach to explain the origin of and possible solutions to many different occlusal problems. Dr. Peter E. Dawson guides the reader along the way providing balanced explanations of theory and technique. He also debunks many popular misconceptions through practical discussion of their origins and the deficiencies of the arguments behind them. Different sides of many philosophies are presented while guiding the reader to the most functional and esthetic solution to various occlusal situations. Hundreds of full-color photographs, illustrations, and diagrams show aspects of the masticatory system, the epidemiology of occlusal problems, and procedures for finding the ideal occlusion. Whether the reader is a general dentist or a specialist, they will find this book applicable to their treatment methods and philosophies.OUTSTANDING FEATURES - Special atlas sections break down complex information accompanied by descriptive diagrams and photographs to further explain sources of occlusal disorders and related pain. - Hundreds of full-color photographs and illustrations show problems and procedures. - Procedure boxes offer step-by-step explanations of specific procedures. - Important Considerations boxes in the Treatment chapters outline treatment plans and describe what is to be accomplished. - Programmed treatment planning, a specific process that guides a clinician through every step for solving even the most complex restorative or esthetic challenge. - The role of TMJs and occlusion in everyday dentistry. - The role of occlusion in orofacial pain and TMD, and in anterior esthetics. - Simplified occlusal equilibration and how to explain this process to patients. - The functional matrix concept for exceptional, foolproof smile design. - The five options for occlusal correction and how to apply them to practice. - Use and abuse of occlusal sprints. - Coordinating occlusal treatment with specialists for a fully interdisciplinary approach. - Specific criteria for success and how to test for each. |
front office dental training: Pillars of Dental Success Mark Costes, 2013-11-21 Pillars of Dental Success is a roadmap that any dentist can follow to exponentially increase the profitability and productivity of his or her dental practice. The systems and strategies covered within the pages of book represent the culmination of struggle, failure, and redemption during Dr. Mark Costes's journey from one struggling practice to a six practice multi-million dollar dental empire. Some of the topics covered in this book include: - How to FINALLY get your practice's overhead and cash flow under control. - How to create airtight systems that will maximize the performance of every department of your organization while decreasing chaos and stress. - The step-by-step system for getting a flood of new patient referrals from your existing patient base. - The advanced marketing strategies that will neutralize the competition in your market and drive a flood of new patients into your practice. - The simple and effective approach to reactivating lost patients. - How to position yourself as a local celebrity and community leader.Dr. Costes's refreshing approach to the business side of dentistry offers straightforward and practical solutions that can be implemented immediately. If you're interested in taking to the next level and beyond, you owe it to yourself to read this book! |
front office dental training: Treating the Dental Patient with a Developmental Disorder Karen A. Raposa, Steven P. Perlman, 2012-05-18 Treating the Dental Patient with a Developmental Disorder provides a basic understanding of patients with developmental and intellectual disorders and offers help in communicating with and treating with developmental disabilities, including autism spectrum disorders, Down Syndrome, attention deficit, cerebral palsy, spina bifida, learning disabilities, and others. Presents descriptions of most common forms of developmental and intellectual disorders Provides practical methods of caring for patients with these disabilities, including how to guide and model behavior Offers practice management tips to accommodate patients with special needs, particularly those with autism Includes instructions to give caregivers for home oral therapy |
front office dental training: Guide to Dental Front Office Administration Icdc Publishing Inc., Sharon E. Brown, 2008-09-11 Dental front office administration is written to encompass the study of dental administrative and billing procedures from the time a patient walks into the office to the moment they walk out, as well as the final billing and reconciliation of the patient's account. The straightforward easy-to-understand writing style from ICDC authors, presents information clearly and concisely. Patient names, exercises and examples in this training material have been designed to incorporate a light-hearted humorous context, found to improve the ability to comprehend and retain information. |
front office dental training: Don’t Wait for the Tooth Fairy Ashley Latter, 2010-12-03 It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; • How to turn patient enquires to your practice into an appointment • How to create the perfect consultation and patient journey • How to talk money with confidence and achieve the prices your services deserve • The secrets to becoming a true master of the art of persuasion • How to present solutions to patients, so they want to buy from you • How to work together as a team, so that you never drop the baton again • Help more of your patients say YES more often And more “I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team.” John Lewis Ghyllmount Dental |
front office dental training: Delmar's Handbook of Essential Skills and Procedures for Chairside Dental Assisting Donna J. Phinney, Judy H. Halstead, 2001 This resource provides essential information on the core clinical skills and procedures dental assistants need to know. Concise and user friendly, it presents a learning system appropriate for formal education settings, lab-based programs, on-the-job training and refresher courses. Outstanding illustrations make this text ideal for the visually oriented learner. (key words: dental assistant, dental assisting) |
front office dental training: Dental Operations Manual Addison Killeen, 2020-09-11 A 250+ Page Operations Manual that will give you detailed systems to help run your dental practice including Foundational Elements, Back Office Systemization, Front Office and Billing Routines, Human Resources Guidance, Positional checklists, Marketing Resources and Patient Experience verbiage. With all this as an example, you will have no trouble finishing your own Operations Manual for your practice so that you are not reliant on a few key players- but that everyone plays in the system. Online documents available that will correlate to the handbook will also speed up the learning curve and allow you to maximize the potential this book holds. Don't waste weeks and months doing it yourself, copy this one- and make yours even better! |
front office dental training: The Practice Whisperer Travis Campbell, 2019-08 Dr. Campbell shares how to develop a successful dental practice, decrease stress, and restore passion for the field. |
front office dental training: Orofacial Pain and Headache Yair Sharav, Rafael Benoliel, 2008-01-01 OROFACIAL PAIN AND HEADACHE is a timely, comprehensive and instructive addition to the pain literature; in particular the important and truly multidisciplinary area of orofacial pain. Based on their extensive clinical experience and a thorough understanding of pain mechanisms specific to the trigeminal system, the editors, Yair Sharav and Rafael Benoliel, have integrated knowledge from the areas of headache and orofacial pain and have succinctly explained common mechanisms involved in the two phenomena, with important implications for pain diagnosis and management. Internationally renowned editors and contributor teamIntegrated approach to the diagnosis and treatment of oral and facial pain syndromes as well as common primary headaches A thorough review of the four majorclinical entities of orofacial pain: acute dental, neurovascular, musculoskeletal and neuropathicComprehensive coverage of the pharmacotherapy of acute and chronic painChapters on the psychological, neurosurgical and otolaryngological aspects of orofacial painAn in depth discussion of facial pain and headaches secondary to medical co-morbiditiesExploration of complementary and alternative methods of pain control including acupuncture, food additives and hypnosis |
front office dental training: Dental Education at the Crossroads Institute of Medicine, Committee on the Future of Dental Education, 1995-01-12 Six dental schools have closed in the last decade and others are in jeopardy. Facing this uncertainty about the status of dental education and the continued tension between educators and practitioners, leaders in the profession have recognized the need for purpose and direction. This comprehensive volumeâ€the first to cover the education, research, and patient care missions of dental schoolsâ€offers specific recommendations on oral health assessment, access to dental care, dental school curricula, financing for education, research priorities, examinations and licensing, workforce planning, and other key areas. Well organized and accessible, the book: Recaps the evolution of dental practice and education. Reviews key indicators of oral health status, outlines oral health goals, and discusses implications for education. Addresses major curriculum concerns. Examines health services that dental schools provide to patients and communities. Looks at faculty and student involvement in research. Explores the relationship of dental education to the university, the dental profession, and society at large. Accreditation, the dental workforce, and other critical policy issues are highlighted as well. Of greatest interest to deans, faculty, administrators, and students at dental schools, as well as to academic health centers and universities, this book also will be informative for health policymakers, dental professionals, and dental researchers. |
front office dental training: Dental Acquisition Manual Mark Costes, Dds, Addison Killeen, Dds, 2021-10-06 Buying a dental office can be one of the biggest financial decisions you make in your life. Make sure you do it the right way from the beginning with the expert knowledge and documents found in this book. Between the authors, they have purchased and sold more than 20 practices, and the knowledge they pass along in this book can save you hundreds of thousands of dollars over the course of your practice career! |
front office dental training: You Are Worth It Ashley Latter, 2014-01-13 Do you sometimes reduce the price of your treatments in your head because you feel your patients cannot afford them? Does talking of money in your surgery make you feel uncomfortable? Are you worried about quoting a price due to the fear you might get a negative response from your patient? Do you feel your services are worth more than you get paid for them? If you have answered yes to any of these questions, then I promise you will enjoy reading this book. This book reveals information on exactly how to deal with this problem. As far as I am aware, the contents are not taught at any dentistry school. While certain elements of pricing may have been touched on by dental coaches, theyll have barely scratched the surface of what I do in this book. Ill be looking at this complex issue in depth, delving into the psychology of what you do in those awkward situations and even why you do it! I will alter your thought process, your beliefs, and most significantly, your behavioural pattern. You will never improve your results until you change your entire approach. This book will enable you to smash through all the restrictions that youve placed upon yourself when it comes to the fees that you charge your patients. I guarantee that once youve broken your own barriers down, the methods described in this book will provide you with the confidence necessary to deal with every pricing issue which arises. After all, you are worth it. |
front office dental training: Handbook of Nitrous Oxide and Oxygen Sedation Morris S. Clark, Ann L. Brunick, 2008-01-01 This unique chairside handbook is the only product of its kind focused specifically on nitrous oxide and oxygen sedation. Handbook of Nitrous Oxide and Oxygen Sedation, 4th Edition takes a need-to-know approach, featuring a user-friendly outline format that is easy to digest along, with summary tables and boxes, helpful icons, clear illustrations, and step-by-step techniques with photos. Now in full color, this portable text is ideal in educational and clinical settings. Comprehensive coverage with the convenience and portability of a handbook equips a dental team member with all the background, technique, recovery, and additional information necessary to administer and monitor N2O/O2 sedation. Easy-to-use presentation utilizes a standard outline style that facilitates knowledge acquisition and provides a quick reference for consultation or chairside reference. Step-by-step techniques equip you with detailed guidance on how to best perform techniques to gain confidence and easily review procedures. FAQs supplied in an entire chapter devoted to commonly asked questions and answers regarding N2O/O2 sedation offers an excellent resource for patient education. Reference tables and boxes offer easy-to-read summaries of text discussions that support visual learners and serve as useful review and study tools. Expert multidisciplinary author team encompasses a breadth of experience in practice and a passion for education, ensuring that you are learning the best content from the best teachers. NEW! Chapter focuses on the types supply systems and equipment necessary to deliver N2O/O2 sedation. NEW! Coverage of the latest in N2O/O2 sedation, including the hazard communication standard, ensures that you are up to date on current issues, techniques, and equipment NEW! Full-color presentation improves clarity and comprehension of content, specifically the color-coding system for gases. NEW! Artwork, including color photos and illustrations, highlights the latest equipment and also enhances the learning experience and appeal for visual learners. NEW! End-of-chapter review questions and answers support the educational needs of students preparing for board and clinical exams. |
front office dental training: Moving Your Patients to YES! Teresa Duncan, 2017-06-20 Moving Your Patients to Yes! Easy Insurance Conversations Has a patient ever stumped you with an insurance question? Do you wonder how to tactfully discuss insurance benefits with an emotional or inquisitive patient? Teresa gives you her best conversation tactics for these stressful situations based on her many classes and client discussions. Conversations made easier: * Benefit tier explanations* Non-covered benefits and why* Co-payment calculations and collections* Secondary insurance conversations* Write-off confusion and ethics* Premier and Preferred explanations* And more... What people are saying about the book: I loaned my client a copy and she used it on a patient call. She was able to get them to stay with the practice even though they were out of network! - Susan Leckowicz, CEO of Dentalcoaches.com This is an excellent book for dentists and team members that want to master insurance systems in their practice. It's easy to read and understand. Filled with helpful information!- Sandy Pardue, Director of Consulting, Classic Practice Resources I just read Teresa Duncan's book, Moving Your Patients to YES! and it's officially on my list of must reads for progressive dental teams. It's not what you say, but how you say it when it comes to insurance conversations and Teresa is a master at this! -Bonnie Hixson, President, Hixson Media I think that every new dental employee should read this book as part of the hiring process. Helps to get the team members in the right mindset. Priceless!- Laura Hatch, Owner of Front Office Rock |
front office dental training: Basic Training III: For Dental Administrative Personnel American Dental Association, 2003 |
front office dental training: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
front office dental training: Dental Startup Manual Mark Costes, Addison Killeen, 2021-03-04 Starting a dental clinic is a long journey with many pitfalls. The authors know this well after owning 25 clinics collectively. In this guide, they teach and guide you through the journey from initial idea through first patients- plus saving you more than $50,000 in the process. With downloadable documents to match throughout the process, this guide will attack the major parts of the process including financing, site selection, floorplan design, construction, equipment selection, cabinetry, technology, marketing, systemization and cash flow control. Included in this book is a 50-page guide on setting up your OpenDental Software from scratch using the best practices. |
front office dental training: Practice Dentistry Pain-Free Bethany Valachi, 2008-01-01 In her groundbreaking new book, Bethany Valachi has taken the problem of work-related pain in dentistry and distilled it into the basic 'whys¿ and 'hows¿ that are imperative to effective injury prevention and treatment. Solidly backed with over 300 scientific references, this comprehensive wellness guide raises the bar in the industry¿bridging the gap between occupational pain and dental ergonomics. Dentists, hygienists, assistants, faculty and students will find this book a valuable resource to:¿ Recognize pain syndromes unique to dentistry¿ Implement appropriate interventions for chronic back, neck, shoulder, hand or wrist pain¿ Select the proper equipment that fits you and your operatory¿ Correct damaging posture and body mechanics before they cause pain¿ Perform chairside stretches in your operatory to prevent microtrauma¿ Identify which exercises benefit dental professionals and which ones to avoidHealthcare professionals who treat dental professionals will find the book an invaluable resource to alleviate chronic pain syndromes. |
front office dental training: Interview Questions and Answers Richard McMunn, 2013-05 |
front office dental training: Dental Systems Manual Tuan Pham, 2017-01-28 Are you looking for effective systems for your dental office? With this book, you will be able to train your employees and provide your office with systems that can be customized. This book, which comes from the empowering Dental Maverick training program, is the essential systems training manual for your dental office. This is the exact manual that general dentist Dr. Tuan Pham uses in his office to train his employees and is written in simple terms so that every employee from front desk to clinical staff can be easily trained and therefore establish a calibrated baseline of knowledge. Calibration of all staff will lead to similar explanation of needed treatment as a patient flows through your office and therefore increase your treatment plan acceptances. This book starts with the basic explanations of procedures and continues with detailed instructions for insurance verification and unscheduled treatment & recall follow-up protocol. The following topics are covered: 1. Explanations of types of x-rays with codes and why they are taken and needed. 2. Office flow with soft tissue (perio) management program and how to implement. 3. Summary of dental procedures including codes and what and why such treatment are needed. These are explained in simple terms so that everyone can effectively relay the importance to patients. 4. Co-diagnosis forms for patient flow throughout the office. These forms help each staff member know what needs to be done and to quickly relay likely treatment to doctors. 5. Insurance verification forms and instructions of why these codes are requested. 6. Unscheduled / recall / follow-up system and steps on how to integrate into practice management software. 7. Emails to use with follow-up systems. 8. Information / consent forms for patients for certain procedures. |
front office dental training: Management of Pain & Anxiety in the Dental Office Raymond Dionne, James C. Phero, Daniel E. Becker, 2002 PART 1: PRINCIPLES OF PAIN AND ANXIETY CONTROL -- Overcoming pain and anxiety in dentistry -- Raymond A. Dionne and Yuzuru Kaneko -- Mechanisms of orofacial pain and analgesia -- Kenneth M. Hargreaves and Stephen B. Milam -- Nonpharmacologic methods for managing pain and anxiety -- Peter Milgrom -- Basic physiologic considerations -- Daniel E. Becker and Bruce E. Bradley -- Preoperative assessment -- Daniel E. Becker -- PART 2: PHARMACOLOGIC CONSIDERATIONS -- Local anesthetics -- John A. Yagiela -- Therapeutic uses of non-opioid analgesics -- Raymond A. Dionne, Charles Berthold, and Stephen A. Cooper -- Opioid analgesics and antagonists -- Daniel A. Haas -- Anxiolytics and sedative-hypnotics -- Daniel E. Becker and Paul A. Moore -- General anesthetics -- Daniel E. Becker -- PART 3: INTRAOPERATIVE MANAGEMENT OF PAIN AND ANXIETY -- Monitoring -- John P. Lawrence and Hideo Matsuura -- Airway management -- Jenny Z. Mitchell and James A. Roelofse -- Local anesthetic techniques and adjuncts -- J. Mel Hawkins and John Gerard Meechan -- Nitrous oxide sedation -- Raymond S. Garrison, Stephen R. Holliday, and David P. Kretzschmar -- Oral and rectal sedation -- Raymond A. Dionne and Larry D. Trapp -- Intravenous and intramuscular sedation -- Daniel E. Becker and C. Richard Bennett -- Deep sedation and general anesthesia -- Morton B. Rosenberg and Leonard J. Lind -- Management of complications and emergencies -- Daniel E. Becker and James C. Phero -- PART 4: MANAGEMENT OF PATIENTS WITH SPECIAL REQUIREMENTS -- Pediatric sedation -- Milton I. Houpt and Joseph A. Giovannitti, Jr. -- Anesthesia for the developmentally disabled patient -- Jeffrey D. Bennett and John W. Leyman -- PART 5: DIAGNOSIS AND MANAGEMENT OF CHRONIC OROFACIAL PAIN -- Behavioral management in patients with temporomandibular disorders -- Kate M. Hathaway and George E. Parsons -- Diagnosis of chronic orofacial pain -- Yoshiki Imamura and Jeffrey P. Okeson -- Pharmacologic treatments for temporomandibular disorders and other orofacial pain -- Lauren E. Ta, John K. Neubert, and Raymond A. Dionne -- Physical medicine for masticatory pain and dysfunction -- Glenn T. Clark -- Treatment of stomatitis and oropharyngeal pain in the oncology patient -- 50. Jane M. Fall-Dickson. |
front office dental training: An Introduction to Orthodontics Laura Mitchell, Simon J. Littlewood, 2007 Providing an introduction to current thinking and practice in orthodontics, this text covers all aspects of the field, including clinical practice and treatment planning. |
front office dental training: Medical Emergencies in the Dental Office - E-Book Stanley F. Malamed, 2014-10-27 Be prepared to handle life-threatening dental emergencies! Medical Emergencies in the Dental Office, 7th Edition helps you learn the skills needed to manage medical emergencies in the dental office or clinic. It describes how to recognize and manage medical emergencies promptly and proactively, and details the resources that must be on hand to deal effectively with these situations. This edition includes new guidelines for drug-related emergencies, cardiac arrest, and more. Written by respected educator Dr. Stanley Malamed, this expert resource provides dental professionals with the tools for implementing a basic action plan for managing medical emergencies. It successfully fulfils its aim of stimulating all members of the dental team to improve and maintain their skills in the effective prevention, recognition and management of medical emergencies. Reviewed by European Journal of Orthodontics, March 2015 ...very easy to read and provides a very comprehensive reference for a variety of medical emergencies. Reviewed by S.McKernon on behalf of British Dental Journal, July 2015 - A logical format reflects the way emergencies are encountered in a dental practice, with chapters organized by commonly seen clinical signs and symptoms, such as unconsciousness or altered consciousness, respiratory distress, seizures, drug-related emergencies, chest pain, and cardiac arrest. - Step-by-step procedures include detailed, numbered instructions for stabilizing and treating victims (PCABD) in common medical emergencies. - Full-color illustrations demonstrate emergency techniques in realistic clarity. - Summary tables and boxes make it easy to find essential concepts and information. - Quick-reference algorithms in the appendix include step-by-step diagrams showing the decision-making process in common emergency situations. - A differential diagnosis chapter ends each of the book's parts on common emergencies. - UPDATED content includes the most current guidelines for drug-related emergencies, unconsciousness, altered consciousness, and cardiac arrest as well as protocols for obstructed airway management. - UPDATED PCABD boxes reflect the American Heart Association's new sequence of steps for stabilizing and treating victims with an easy-to-remember acronym: Positioning, Circulation, Airway, Breathing, and Definitive Management. - UPDATED! Emergency drug and equipment kit instructions help you assemble emergency kits and ensure that your dental office has safe, current materials on hand. |
front office dental training: Secrets of the General Chairside Assisting Exam Study Guide Danb Exam Secrets Test Prep, 2018-04-12 ***Includes Practice Test Questions*** Secrets of the General Chairside Assisting Exam helps you ace the General Chairside Assisting Exam, without weeks and months of endless studying. Our comprehensive Secrets of the General Chairside Assisting Exam study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Secrets of the General Chairside Assisting Exam includes: The 5 Secret Keys to DANB Exam Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; A comprehensive General Chairside Assisting review including: Premolars, Amalgam, Dental Rolls, Canines, Periodontitis, Enamel, Dentin, Periodontal Ligament, Universal/National System, Cavity Classification, TMJ Dysfunction, Vital Signs, Four-Handed Dentistry, Dental Anesthetics, Surfaces of the Teeth, Nitrous oxide, ANUG, Genial Tubercles, Abfraction, Sealants, Water Fluoridation, Special Trays, Waxes, Gingivitis, Anaphylactic Reaction, and much more... |
front office dental training: Client Satisfaction Pays Carin A. Smith, 1998 |
front office dental training: Management in Physiotherapy Bertrand Piccard, Robert J. Jones, Gary Jones, 1991-01 |
front office dental training: Pediatric Dentistry J. R. Pinkham, Paul S. Casamassimo, 1999 This is a revised and updated A to Z guide to pediatric dentistry that defines the different management requirements of children at different stages of development. Material is presented within the context of four developmental stages : conception to age three, primary dentition years -- age three to six, transitional years from six to twelve, and adolescence. This 3rd Edition features three new sections covering dentistry for the child with special circumstances, understanding risk analysis as it effects diagnosis and treatment planning, and anticipatory guidance. |
front office dental training: Science of Survival La Fayette Ron Hubbard, 2007 Science of Survival The most useful book you will ever own. Built around the Hubbard Chart of Human Evaluation, Science of Survival provides the first accurate prediction of human behavior. Included on the chart are all the manifestations of an individual's survival potential graduated from highest to lowest, making this the complete book on the Tone Scale. Knowing only one or two characteristics of a person and using this chart, you can plot his or her position on the Tone Scale and thereby know the rest, obtaining an accurate index of their entire personality, conduct and character. Before this book the world was convinced that cases could not improve but only deteriorate. Science of Survival presents the idea of different states of case and the brand-new idea that one can progress upward on the Tone Scale. |
front office dental training: Understanding Dental Insurance Travis Campbell, 2022-02-10T00:00:00+01:00 Is Dental Insurance a Source of Problems, Frustration or Stress for Your Dental Practice? This is the most comprehensive guide ever written on the topic of dental insurance. It can serve as a training tool for those new to dental insurance, an in-depth reference for those more experienced, as well as a quick “look-up” for anyone with a question about today’s insurance landscape. Are you receiving reimbursement for 99% of your services including crowns and SRPs? Do you understand how to be highly profitable in today’s world of insurance? Is your team fully confident in the treatment plan estimates they provide patients? Do you know how to make dental insurance work for you instead of against you? If you answered no to any of these questions, you need this resource. Packed with information, illustrations, examples, tips, and case studies, this guide covers every aspect of dental insurance from claims for simple fillings to complex hybrid denture and implant cases in real life situations. It is a must-have reference for every dental office! |
front office dental training: Hotel Front Office Sudhir Andrews, 2013 |
front office dental training: Confessions of a Former Cosmetic Dentist Michael Zuk Dds, Michael Y. Zuk, 2010-05-10 |
front office dental training: More Chocolate, No Cavities Roger W. Lucas, Roger W Lucas Dds, 2016-03-30 Over 60% of children have a cavity by the age of 5, according to a survey by the AAPD. Doctors' kids, dentists' kids, nutritionists' kids, and children from all backgrounds get surprised by a cavity diagnosis every day across the country. It is often too late because well-meaning parents think it won't happen to them. Cavities don't care that much about effort. The dentist blames it on weak enamel or genetics, which means nothing changes. It doesn't have to be this way anymore. This guide is the first of its kind on instructing parents in exactly what to do if you don't want your child to get surprise cavities. (The ones not caused by excessive sugar.) Not only do I explain what to do, but I also go over the common pitfalls of well-meaning parents. |
front office dental training: Ultimate Guide to Dental Billing and Reporting Josh Smith, 2021-07-02 Ultimate Guide to Dental Billing and Reporting provides a proven, accessible, and easy-to-implement dental billing template for any dental office. All practices will benefit from the simplicity and positivity of this important guide. I really like the actual number examples and the templates for how to structure your day. It's great information and a must-have for all dental offices. -Dr. Christopher Comer, DMD FAGD, Savannah, GA This book makes billing and insurance very easy to understand. It maps out a very concise approach to insurance and billing in the dental office. I have taken many CE courses on these topics over the years. This book not only gave a more complete picture of the billing and insurance process than I have seen previously but also gave an easy way to approach and implement the process in the dental office. -Dr. Michael Groover, DMD From Chaos and Confusion to Confidence and Cash Flow Making appointments. Filing claims. Answering the phone. Checking patients in and out. If you're an office manager or insurance coordinator, you know how challenging it is to run a dental office. And if you're new to the industry? Welcome - we're here to help you learn the ropes. Here's the truth: Every dental office's success depends on: Healthy production and collections Smooth patient flow Delivering the ultimate patient experience with a smile The lifeblood of any successful practice is a rock-solid dental billing process. This book is a step-by-step guide to a groundbreaking dental billing process written by a leader in the industry. You're about to learn how dental billing impacts the overall health of your practice. You'll finally understand the gems hidden inside your dental reporting and how to use them. Best of all? You'll leave billing chaos behind and take a major step toward healthy cash flow and confident mastery of your processes. |
front office dental training: By the Numbers Kevin Rossen, Addison Killeen, Addison Killeen Dds, 2019-08-26 Owning and operating a dental practice can be difficult and confusing. However, it doesn't have to be that hard! By The Numbers is a powerful guidebook to running your dental practice using the most powerful statistics available. Using these numbers, you will ensure profitability and success by only focusing on the numbers that make a significant difference in the daily operations of your dental practice. Here's a few of the things you'll find: - A step-by-step guide to purchasing your first or next dental office - Tax tips to save tens of thousands in the purchase agreement - The top 26 numbers that you need to run your entire operation - A few of the higher level numbers that will spur increased income growth- A Special Analytics section from Divergent Dental's CEO Kevin Rossen |
front office dental training: Treatment Planning In Implant Dentistry Winston Chee, Saj Jivraj, 2024-11-03 This book outlines a comprehensive interdisciplinary practice philosophy designed for developing the foundation of optimal diagnosis and treatment planning in implant dentistry. Each chapter will have a comprehensive literature review followed by diagnosis, treatment planning and comprehensive patient case presentations. The goal of modern implant dentistry is no longer represented solely by successful osseointegration. In order to claim success, the definitive restorations must be surrounded by a soft and hard tissue environment in harmony with the existing dentition. This book focuses on analogue and digital workflows from single tooth to full mouth. It discusses the approach of interdisciplinary therapy which involves the combination of knowledge, skills, and experience of all the disciplines of dentistry. Information on the rationale for dental implants and surgical guidelines is provided as well as on the biomechanics of occlusion and the medical evaluation of the implant patient. Subsequent chapters cover treatment planning in the aesthetic zone, impression techniques and scanning, the role of orthodontics in implant dentistry, and screw and cemented restorations. Implant maintenance and failures and complications are discussed in the final part of this book, which is a valuable resource for a wide range of practitioners. |
front office dental training: Vertical and Horizontal Ridge Augmentation Istvan Urban, 2017 1.- Introduction. -- 2.- Surgical setup and patient preparation. -- 3.- Membranes and graf materials. -- 4.- The intraoral harvesting of autogenous bone. -- 5.- The surgical anatomy of the floor of the mouth. -- 6.- Principles of vertical and horizontal ridge augmentation in the posterior mandible. -- 7.- Vertical ridge augmentation. -- 8.- Vertical ridge augmentation in the posterior mandible. -- 9.- Anterior mandibular ridge augmentation. -- 10.- Combined posterior maxillary and ridge augmentation for partially edentulous patients. -- 11.- Horizontal ridge augmentation : the sausage technique. -- 12.- Ridge augmentation in the anterior maxilla. -- 13.- Papilla reconstruction in conjunction with vertical augmentation in single tooth defects. -- 14.- Surgical management of significant anterior maxillary vertical ridge defects: the classification of anterior maxillary vertical defects. -- 15.- lateralization of the nasopalatine nerve: the palatal flap. -- 16.- Mucogingival surgery after bone augmentation. -- 17.- New perspectives in mucogingival surgery after ridge augmentation. -- 18.- New perspectives in crestal bone preservation after ridge augmentation. -- 19.- The development and maintenance of a positive gingival architecture using single implants in multiple missing teeth. -- 20.- Reconstruction of the edentulous resorbed maxilla. -- 21.- Complications of bone ridge augmentation. -- 22.- The use of grow factors. |
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