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| engineering as a service: Introduction to Service Engineering Waldemar Karwowski, 2010-01-12 What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service engineers are finding new opportunities to innovate, design, and manage the service operations and processes of the new service-based economy. Introduction to Service Engineering provides the tools and information a service engineer needs to fulfill this critical new role. The book introduces engineers as well as students to the fundamentals of the theory and practice of service engineering, covering the characteristics of service enterprises, service design and operations, customer service and service quality, web-based services, and innovations in service systems. Readers explore such key aspects of service engineering as: The role of service science in developing a smarter planet Service enterprises, including: enterprise value creation, architecture of service organizations, service enterprise modeling, and the application of methods of systems engineering to services Service design, including collaborative e-service systems and the new service development process Service operations and management, including service call centers Service quality, from design operations to customer relations Web-based services and technology in the global e-organization Innovation in service systems from service engineering to integrative solutions, service-oriented architecture solutions, and technology transfer streams With chapters written by fifty-seven specialists and edited by bestselling authors Gavriel Salvendy and Waldemar Karwowski, Introduction to Service Engineering uses numerous examples, problems, and real-world case studies to help readers master the knowledge and the skills required to succeed in service engineering. |
| engineering as a service: Engineering Software as a Service Armando Fox, David A. Patterson, 2016 (NOTE: this Beta Edition may contain errors. See http://saasbook.info for details.) A one-semester college course in software engineering focusing on cloud computing, software as a service (SaaS), and Agile development using Extreme Programming (XP). This book is neither a step-by-step tutorial nor a reference book. Instead, our goal is to bring a diverse set of software engineering topics together into a single narrative, help readers understand the most important ideas through concrete examples and a learn-by-doing approach, and teach readers enough about each topic to get them started in the field. Courseware for doing the work in the book is available as a virtual machine image that can be downloaded or deployed in the cloud. A free MOOC (massively open online course) at saas-class.org follows the book's content and adds programming assignments and quizzes. See http://saasbook.info for details.(NOTE: this Beta Edition may contain errors. See http://saasbook.info for details.) A one-semester college course in software engineering focusing on cloud computing, software as a service (SaaS), and Agile development using Extreme Programming (XP). This book is neither a step-by-step tutorial nor a reference book. Instead, our goal is to bring a diverse set of software engineering topics together into a single narrative, help readers understand the most important ideas through concrete examples and a learn-by-doing approach, and teach readers enough about each topic to get them started in the field. Courseware for doing the work in the book is available as a virtual machine image that can be downloaded or deployed in the cloud. A free MOOC (massively open online course) at saas-class.org follows the book's content and adds programming assignments and quizzes. See http://saasbook.info for details. |
| engineering as a service: Service Science, Management and Engineering Bill Hefley, Wendy Murphy, 2008-01-08 Papers in this unique volume were developed from the 2006 conference hosted by IBM, Service Science, Management, and Engineering (SSME) — Education for the 21st Century. The book incorporates a variety of perspectives, informed by an international background in SSME experience and education, including management, business, social science, computer science and engineering. Readers will derive an understanding of education needs and program offerings in SSME. |
| engineering as a service: Service Systems Engineering and Management A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu, 2018-04-18 Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems in the service industries. This textbook covers state-of-the-art concepts, models and solution methods important in the design, control, operations and management of service enterprises. Service Systems Engineering and Management begins with a basic overview of service industries and their importance in today’s economy. Special challenges in managing services, namely, perishability, intangibility, proximity and simultaneity are discussed. Quality of service metrics and methods for measuring them are then discussed. Evaluating the design and operation of service systems frequently involves the conflicting criteria of cost and customer service. This textbook presents two approaches to evaluate the performance of service systems – Multiple Criteria Decision Making and Data Envelopment Analysis. The textbook then discusses several topics in service systems engineering and management – supply chain optimization, warehousing and distribution, modern portfolio theory, revenue management, retail engineering, health systems engineering and financial services. Features: Stresses quantitative models and methods in service systems engineering and management Includes chapters on design and evaluation of service systems, supply chain engineering, warehousing and distribution, financial engineering, healthcare systems, retail engineering and revenue management Bridges theory and practice Contains end-of-chapter problems, case studies, illustrative examples, and real-world applications Service Systems Engineering and Management is primarily addressed to those who are interested in learning how to apply operations research models and methods for managing service enterprises. This textbook is well suited for industrial engineering students interested in service systems applications and MBA students in elective courses in operations management, logistics and supply chain management that emphasize quantitative analysis. |
| engineering as a service: Service Systems Management and Engineering Ching M. Chang, 2018-01-05 The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the Three-Decker Leadership Architecture, including creative thinking and innovations in services, knowledge management, and globalization Materials supplemented and enhanced by a large number of case studies and examples Skills for successful service engineering and management to create strategic differentiation and operational excellence for service organizations Focused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement. |
| engineering as a service: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| engineering as a service: Service Science Robin G. Qiu, 2014-07-03 Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, Service Science: The Foundations of Service Engineering and Management provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, Service Science: The Foundations of Service Engineering and Management features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical natures Computational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analytics Plentiful examples of service organizations such as education services, global project management networks, and express delivery services An interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management science A detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management Service Science: The Foundations of Service Engineering and Management is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management. |
| engineering as a service: Building Services Engineering David Chadderton, David V. Chadderton, 2004-08-02 This thoroughly up-dated fourth edition of David Chadderton's text provides study materials in the fields of construction, architectural, surveying and energy engineering. |
| engineering as a service: Complex Engineering Service Systems Irene Ng, Glenn Parry, Peter Wild, Duncan McFarlane, Paul Tasker, 2011-07-02 For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people. Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system. Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering. |
| engineering as a service: CMMI for Services Eileen Forrester, Brandon Buteau, Sandra Shrum, 2011-03-04 CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. A member of the newest CMMI model, CMMI-SVC Version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method. The indispensable CMMI® for Services, Second Edition, is both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book’s authors have refined the model’s introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers. The book is divided into three parts. Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas. Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference. Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index. Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement. |
| engineering as a service: Advances in The Human Side of Service Engineering Louis Freund, Wojciech Cellary, 2019-07-19 If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems. |
| engineering as a service: Emotional Engineering Shuichi Fukuda, 2010-11-26 In an age of increasing complexity, diversification and change, customers expect services that cater to their needs and to their tastes. Emotional Engineering describes how their expectations can be satisfied and managed throughout the product life cycle, if producers focus their attention more on emotion. Emotion plays a crucial role in value recognition, but it is also important for team work, which extends beyond human-human to human-machine and human-environment to enable people to cope with frequently and extensively changing situations. Emotional Engineering proposes the development of services beyond product realization and the creation of value on a lifetime, not just a one-off, basis. As emotion is very much multidisciplinary, chapters cover a wide range of topics that can be applied to product development, including: • emotional design in the virtual environment; • shape design and modeling; • emotional robot competence; and • affective driving. Emotional Engineering is intended to provide readers with a holistic view of its research and applications, enabling them to make strategic decisions on how they can go further beyond product realization. It is recommended for all pioneers in industry, academia and government, who are trying to work with their customers to create value. |
| engineering as a service: Competitive Engineering Tom Gilb, 2005-07-15 Competitive Engineering documents Tom Gilb's unique, ground-breaking approach to communicating management objectives and systems engineering requirements, clearly and unambiguously. Competitive Engineering is a revelation for anyone involved in management and risk control. Already used by thousands of project managers and systems engineers around the world, this is a handbook for initiating, controlling and delivering complex projects on time and within budget. The Competitive Engineering methodology provides a practical set of tools and techniques that enable readers to effectively design, manage and deliver results in any complex organization - in engineering, industry, systems engineering, software, IT, the service sector and beyond.Elegant, comprehensive and accessible, the Competitive Engineering methodology provides a practical set of tools and techniques that enable readers to effectively design, manage and deliver results in any complex organization - in engineering, industry, systems engineering, software, IT, the service sector and beyond. Provides detailed, practical and innovative coverage of key subjects including requirements specification, design evaluation, specification quality control and evolutionary project management Offers a complete, proven and meaningful 'end-to-end' process for specifying, evaluating, managing and delivering high quality solutions Tom Gilb's clients include HP, Intel, CitiGroup, IBM, Nokia and the US Department of Defense |
| engineering as a service: Staff Engineer Will Larson, 2021-02-28 At most technology companies, you'll reach Senior Software Engineer, the career level for software engineers, in five to eight years. At that career level, you'll no longer be required to work towards the next pro? motion, and being promoted beyond it is exceptional rather than ex? pected. At that point your career path will branch, and you have to decide between remaining at your current level, continuing down the path of technical excellence to become a Staff Engineer, or switching into engineering management. Of course, the specific titles vary by company, and you can replace Senior Engineer and Staff Engineer with whatever titles your company prefers.Over the past few years we've seen a flurry of books unlocking the en? gineering management career path, like Camille Fournier's The Man? ager's Path, Julie Zhuo's The Making of a Manager, Lara Hogan's Re? silient Management and my own, An Elegant Puzzle. The manage? ment career isn't an easy one, but increasingly there are maps avail? able for navigating it.On the other hand, the transition into Staff Engineer, and its further evolutions like Principal and Distinguished Engineer, remains chal? lenging and undocumented. What are the skills you need to develop to reach Staff Engineer? Are technical abilities alone sufficient to reach and succeed in that role? How do most folks reach this role? What is your manager's role in helping you along the way? Will you enjoy being a Staff Engineer or you will toil for years to achieve a role that doesn't suit you?Staff Engineer: Leadership beyond the management track is a pragmatic look at attaining and operate in these Staff-plus roles. |
| engineering as a service: Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products Mora, Manuel, Gómez, Jorge Marx, O'Connor, Rory V., Buchalcevová, Alena, 2020-07-10 The highly dynamic world of information technology service management stresses the benefits of the quick and correct implementation of IT services. A disciplined approach relies on a separate set of assumptions and principles as an agile approach, both of which have complicated implementation processes as well as copious benefits. Combining these two approaches to enhance the effectiveness of each, while difficult, can yield exceptional dividends. Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products is an essential publication that focuses on clarifying theoretical foundations of balanced design methods with conceptual frameworks and empirical cases. Highlighting a broad range of topics including business trends, IT service, and software development, this book is ideally designed for software engineers, software developers, programmers, information technology professionals, researchers, academicians, and students. |
| engineering as a service: Advances in Building Services Engineering Ioan Sarbu, 2021-01-04 This book provides a comprehensive, systematic overview of original theoretical, experimental, and numerical studies in the building services engineering domain. It brings together different strands of the topic, guided by the two key features of energy savings and reduction of the pollutant emissions. Technical, economic, and energy efficiency aspects related to the design, modelling, optimisation, and operation of diverse building services systems are explored. This book includes various theoretical studies, numerical and optimisation models, experiments, and applications in this field, giving an emphasis to: indoor environment quality assurance; energy analysis, modelling, and optimisation of heating systems; improving the energy performance of refrigeration and air-conditioning systems; valorising the solar and geothermal energies; analysis of thermal energy storage technologies; hydraulic simulation and optimisation of water distribution systems; and improving the energy efficiency of water pumping. With 11 pedagogically structured chapters, containing numerous illustrations, tables, and examples, this book provides researchers, lecturers, engineers, and graduate students with a thorough guide to building service engineering. |
| engineering as a service: Software Engineering at Google Titus Winters, Tom Manshreck, Hyrum Wright, 2020-02-28 Today, software engineers need to know not only how to program effectively but also how to develop proper engineering practices to make their codebase sustainable and healthy. This book emphasizes this difference between programming and software engineering. How can software engineers manage a living codebase that evolves and responds to changing requirements and demands over the length of its life? Based on their experience at Google, software engineers Titus Winters and Hyrum Wright, along with technical writer Tom Manshreck, present a candid and insightful look at how some of the worldâ??s leading practitioners construct and maintain software. This book covers Googleâ??s unique engineering culture, processes, and tools and how these aspects contribute to the effectiveness of an engineering organization. Youâ??ll explore three fundamental principles that software organizations should keep in mind when designing, architecting, writing, and maintaining code: How time affects the sustainability of software and how to make your code resilient over time How scale affects the viability of software practices within an engineering organization What trade-offs a typical engineer needs to make when evaluating design and development decisions |
| engineering as a service: Service Supply Chain Systems Tsan-Ming Choi, 2016-04-14 Supply chain management is a well-developed area. The traditional supply chains are dynamic systems which include the forward and reverse flows of physical products and the related information and fund. However, a service supply chain is different because the real product may take the form of a service which implies that many traditionally cruc |
| engineering as a service: Service-oriented Software System Engineering Zoran Stojanovic, Zoran Stojanovi?, Ajantha Dahanayake, 2005-01-01 Annotation Current IT developments like competent-based development and Web services have emerged as new effective ways of building complex enterprise systems and providing enterprise allocation integration. However, there is still much that needs to be researched before service-oriented software engineering (SOSE) becomes a prominent source for enterprise system development. Service-Oriented Software System Engineering: Challenges and Practices provides a comprehensive view of SOSE through a number of different perspectives. |
| engineering as a service: Building Services Job Book Glenn Hawkins, 2010-06 |
| engineering as a service: Building Secure and Reliable Systems Heather Adkins, Betsy Beyer, Paul Blankinship, Piotr Lewandowski, Ana Oprea, Adam Stubblefield, 2020-03-16 Can a system be considered truly reliable if it isn't fundamentally secure? Or can it be considered secure if it's unreliable? Security is crucial to the design and operation of scalable systems in production, as it plays an important part in product quality, performance, and availability. In this book, experts from Google share best practices to help your organization design scalable and reliable systems that are fundamentally secure. Two previous O’Reilly books from Google—Site Reliability Engineering and The Site Reliability Workbook—demonstrated how and why a commitment to the entire service lifecycle enables organizations to successfully build, deploy, monitor, and maintain software systems. In this latest guide, the authors offer insights into system design, implementation, and maintenance from practitioners who specialize in security and reliability. They also discuss how building and adopting their recommended best practices requires a culture that’s supportive of such change. You’ll learn about secure and reliable systems through: Design strategies Recommendations for coding, testing, and debugging practices Strategies to prepare for, respond to, and recover from incidents Cultural best practices that help teams across your organization collaborate effectively |
| engineering as a service: Using and Understanding Engineering Service and Construction Contracts John R. Clark, 2012-12-06 1. HISTORICAL BACKGROUND In the late 1950s many members of the design professions-Engineers as well as Ar chitects-became concerned about their exposure to claims for professional malprac tice and particularly about the increasing number of claims that had been successfully brought against them arising out of their Construction Phase activities. This led to special studies sponsored by the American Institute of Architects and the Engineers joint Counsel. The outcome was twofold: the development of a policy of professional liability insurance to insure Engineers and Architects against errors and omissions in the performance of their professional services, and the review and development of the customary contractual arrangements defining the design profeSSional's undertakings vis a vis his client (the Owner), the Project to be designed, and the Contractor who was to implement that design. At the outset, the AlA's Owner-Architect Agreement (No. B131), General Conditions (No. A201) and the Owner-Contractor Agreements (Nos. A101 & 111) were the documents most frequently used by design professionals, and these received particular attention. In the early 1960s it became apparent that there was a need for a separate series of documents prepared to address these relationships when the Project to be designed involved primarily engineering considerations. The number of Projects for which the Engineer was employed by the Owner as the prime professional to handle the Project design and construction administration was increasing. |
| engineering as a service: Knowledge Service Engineering Handbook Jussi Kantola, Waldemar Karwowski, 2016-04-19 Edited by Jussi Kantola, the founding faculty member of the world's first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge service |
| engineering as a service: Document Engineering Robert J. Glushko, Tim McGrath, 2008 Analysis and design methods for document exchanges that combine and interconnect business processes and services on the Internet. |
| engineering as a service: Engineering and Management of Data Centers Jorge Marx Gómez, Manuel Mora, Mahesh S. Raisinghani, Wolfgang Nebel, Rory V. O'Connor, 2017-11-10 This edited volume covers essential and recent development in the engineering and management of data centers. Data centers are complex systems requiring ongoing support, and their high value for keeping business continuity operations is crucial. The book presents core topics on the planning, design, implementation, operation and control, and sustainability of a data center from a didactical and practitioner viewpoint. Chapters include: · Foundations of data centers: Key Concepts and Taxonomies · ITSDM: A Methodology for IT Services Design · Managing Risks on Data Centers through Dashboards · Risk Analysis in Data Center Disaster Recovery Plans · Best practices in Data Center Management Case: KIO Networks · QoS in NaaS (Network as a Service) using Software Defined Networking · Optimization of Data Center Fault-Tolerance Design · Energetic Data Centre Design Considering Energy Efficiency Improvements During Operation · Demand-side Flexibility and Supply-side Management: The Use Case of Data Centers and Energy Utilities · DevOps: Foundations and its Utilization in Data Centers · Sustainable and Resilient Network Infrastructure Design for Cloud Data Centres · Application Software in Cloud-Ready Data Centers This book bridges the gap between academia and the industry, offering essential reading for practitioners in data centers, researchers in the area, and faculty teaching related courses on data centers. The book can be used as a complementary text for traditional courses on Computer Networks, as well as innovative courses on IT Architecture, IT Service Management, IT Operations, and Data Centers. |
| engineering as a service: Engineering Service Systems in the Digital Age Benedikt S. Höckmayr, 2019-04-15 Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts. |
| engineering as a service: A Service Engineering Method for Knowledge-Intense Person-Oriented Services Philipp Menschner, 2015-01-01 Keine Angaben |
| engineering as a service: Rigorous Software Engineering for Service-Oriented Systems Martin Wirsing, Matthias Hölzl, 2011-05-09 Service-oriented computing is a paradigm for developing software addressing key contemporary IT challenges. The result of the SENSORIA project, this book presents a novel and comprehensive approach to designing, analyzing and implementing SO applications. |
| engineering as a service: Security Engineering for Service-Oriented Architectures Michael Hafner, Ruth Breu, 2008-10-16 Based on the paradigm of model-driven security, the authors of this book show how to systematically design and realize security-critical applications for SOAs. In a second step, they apply the principles of model-driven security to SOAs. |
| engineering as a service: Guide to the Software Engineering Body of Knowledge (Swebok(r)) IEEE Computer Society, 2014 In the Guide to the Software Engineering Body of Knowledge (SWEBOK(R) Guide), the IEEE Computer Society establishes a baseline for the body of knowledge for the field of software engineering, and the work supports the Society's responsibility to promote the advancement of both theory and practice in this field. It should be noted that the Guide does not purport to define the body of knowledge but rather to serve as a compendium and guide to the knowledge that has been developing and evolving over the past four decades. Now in Version 3.0, the Guide's 15 knowledge areas summarize generally accepted topics and list references for detailed information. The editors for Version 3.0 of the SWEBOK(R) Guide are Pierre Bourque (Ecole de technologie superieure (ETS), Universite du Quebec) and Richard E. (Dick) Fairley (Software and Systems Engineering Associates (S2EA)). |
| engineering as a service: Service Engineering Robert Korz, 2003 |
| engineering as a service: Business System Management and Engineering Claudio Agostino Ardagna, Ernesto Damiani, Leszek A. Maciaszek, Michele Missikoff, Michael Parkin, 2012-08-09 The next generation of Business Process Management (BPM) methods and tools will support the development of a new generation of service-enabled applications that change and evolve over time. The trend is moving from relatively stable, organization-specific applications to dynamic ones supporting business processes. This book is an outcome of the International Workshop on Business System Management and Engineering (BSME 2010), held in Malaga, Spain, in June/July 2010, in conjunction with the TOOLS 2010 federated conferences and under the aegis of the EU Network of Excellence on Service Software and Systems (S-Cube). The goal of the workshop was to bring together experts in the fields of business process management, service-oriented architectures, and service security to discuss the current state of research and identify new issues, challenges, and research directions. The results of these discussions are reflected in this book. |
| engineering as a service: Engineering DevOps Marc Hornbeek, 2019-12-06 This book is an engineering reference manual that explains How to do DevOps?. It is targeted to people and organizations that are doing DevOps but not satisfied with the results that they are getting. There are plenty of books that describe different aspects of DevOps and customer user stories, but up until now there has not been a book that frames DevOps as an engineering problem with a step-by-step engineering solution and a clear list of recommended engineering practices to guide implementors. The step-by-step engineering prescriptions can be followed by leaders and practitioners to understand, assess, define, implement, operationalize, and evolve DevOps for their organization. The book provides a unique collection of engineering practices and solutions for DevOps. By confining the scope of the content of the book to the level of engineering practices, the content is applicable to the widest possible range of implementations. This book was born out of the author's desire to help others do DevOps, combined with a burning personal frustration. The frustration comes from hearing leaders and practitioners say, We think we are doing DevOps, but we are not getting the business results we had expected. Engineering DevOps describes a strategic approach, applies engineering implementation discipline, and focuses operational expertise to define and accomplish specific goals for each leg of an organization's unique DevOps journey. This book guides the reader through a journey from defining an engineering strategy for DevOps to implementing The Three Ways of DevOps maturity using engineering practices: The First Way (called Continuous Flow) to The Second Way (called Continuous Feedback) and finally The Third Way (called Continuous Improvement). This book is intended to be a guide that will continue to be relevant over time as your specific DevOps and DevOps more generally evolves. |
| engineering as a service: Engineering Entrepreneurship from Idea to Business Plan Paul Swamidass, 2016-10-26 This book shows engineers and scientists how to create new products that are income-producing for themselves and for investors. |
| engineering as a service: Scenario-focused Engineering Austina De Bonte, Drew Fletcher, 2014 Annotation Great technology alone is rarely sufficient today to ensure a products success. At Microsoft, scenario-focused engineering is a customer-centric, iterative approach used to design and deliver the deeper experiences and emotional engagement customers demand in new products. In this book, youll discover the proven practices and lessons learned from real-world implementations of this approach, including:Why design matters: Understand a competitive landscape where customers are no longer satisfied by products that are merely useful, but respond instead to products they crave using. What it means to be customer focused: Recognize that you are not the customer, understand customers can have difficulty articulating what they want, and apply techniques that uncover their unspoken needs. How to iterate effectively: Implement a development system that is flexible enough to respond to early and continuous feedback, and enables experimentation with multiple ideas and feedback loops simultaneously. How to bridge the culture gap: In an engineering environment traditionally rooted in strong analytics, the ideas and practices for scenario-focused engineering may not be intuitive. Learn how to change team mindset from deciding what a product, service, or device will do, to discovering what customers actually want and what will work for them in real-life scenarios. Connections with Lean and Agile approaches: See the connections, gaps, and overlaps among the Lean, Agile, and Scenario-Focused Engineering methodologies, and achieve a more holistic view of software development. |
| engineering as a service: Enterprise Information Systems Joaquim Filipe, José Cordeiro, 2009-04-03 This book contains the best papers of the 10th International Conference on Enterprise Information Systems (ICEIS 2008), held in the city of Barcelona (Spain), organized by the Institute for Systems and Technologies of Information, Control and Com- nication (INSTICC) in cooperation with AAAI and co-sponsored by WfMC. ICEIS has become a major point of contact between research scientists, engineers and practitioners in the area of business applications of information systems. This year, five simultaneous tracks were held, covering different aspects related to enterprise computing, including: “Databases and Information Systems Integration,” “Artificial Intelligence and Decision Support Systems,” “Information Systems Analysis and Specification,” “Software Agents and Internet Computing” and “Human–Computer Interaction.” All tracks focused on real-world applications and highlighted the benefits of information systems and technology for industry and services, thus making a bridge between academia and enterprise. Following the success of 2007, ICEIS 2008 received 665 paper submissions from more than 40 countries. In all, 62 papers were published and presented as full papers, i.e., completed work (8 pages in proceedings / 30-min oral presentations), and 183 papers, reflecting work-in-progress or position papers, were accepted for short pr- entation and another 161 for poster presentation. |
| engineering as a service: Engineer Your Own Success Anthony Fasano, 2015-01-07 Focusing on basic skills and tips for career enhancement, Engineer Your Own Success is a guide to improving efficiency and performance in any engineering field. It imparts valuable organization tips, communication advice, networking tactics, and practical assistance for preparing for the PE exam—every necessary skill for success. Authored by a highly renowned career coach, this book is a battle plan for climbing the rungs of any engineering ladder. |
| engineering as a service: Introduction to Product/Service-System Design Tomohiko Sakao, Mattias Lindahl, 2009-11-27 Introduction to Product/Service-System Design contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book’s focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension. Introduction to Product/Service-System Design will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses. |
| engineering as a service: Service Engineering Schahram Dustdar, Fei Li, 2010-10-22 Service engineering is increasingly posing challenges to traditional software engineering methodologies including specification, modeling, architecture, and verification, just to name a few. On the other hand, the latest advancements in software engineering are continuously leveraged in Service Engineering research, especially in the design and implementation of service-oriented systems. Several mutual impacts between service engineering and software engineering could be observed in the last decade, and many research efforts have been devoted to the field. However, in spite of the considerable efforts and significant contributions, few have attempted to summarize the research results systematically. |
| engineering as a service: Engineering the Digital Transformation Gary Gruver, 2020-03-14 I see it all the time: Businesses implement the latest Agile and DevOps practices from thesoftware industry, hoping that simply doing so will provide the required improvements.But months and evenyears later, they're still struggling. Similarly, I watch the softwareindustry trying to learn and implement wholesale what the manufacturing industry didyears ago.As it turns out, we can't just copy what others have done. Businesses need to understandthe unique challenges of their company. And digital assets like software are very differentfrom physical assets that are manufactured. Every business is different, and softwaredevelopment is different from manufacturing.Engineering the Digital Transformation provides systematic approaches to improvinghow software is developed for a broad range of applications. This book focuses on high-level principles for engineering improvements, leveraging as much as possible frommanufacturing, and modifies them toaddress the unique characteristics and capabilitiesof software. |
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The effect of age on mapping auditory icons to visual icons for ...
Oct 1, 1996 · This research explored the abilities of subjects in grade 1 (6–7 years old) and grade 3 (8–9 years old) to identify auditory icons that are commonly introduced in software …
Toward establishing a link between psychomotor task complexity …
Oct 1, 1996 · The objective of this research is to propose and validate a link between an existing information processing model for psychomotor tasks and a comprehensive characterization of …
Engineering | Journal | ScienceDirect.com by Elsevier
The official journal of the Chinese Academy of Engineering and Higher Education Press. Engineering is an international open-access journal that was launched by the Chinese …
Pickering stabilization of double emulsions: Basic concepts, …
Double emulsions (DEs) offer unique compartmentalized structures but are inherently unstable, prompting significant scientific and industrial efforts …
Engineering Structures | Journal | ScienceDirect.com by Elsevier
Engineering Structures provides a forum for a broad blend of scientific and technical papers to reflect the evolving needs of the structural engineering and structural mechanics communities. …
Engineering Failure Analysis | Journal - ScienceDirect
Published in Affiliation with the European Structural Integrity Society. The Engineering Failure Analysis journal provides an essential reference for analysing and preventing engineering …
Engineering Geology | Journal | ScienceDirect.com by Elsevier
Engineering Geology is an international interdisciplinary journal bridging the fields of the earth sciences and engineering, particularly geological and geotechnical engineering.The focus of …
Engineering Applications of Artificial Intelligence | Journal ...
A journal of IFAC, the International Federation of Automatic Control Artificial Intelligence (AI) is playing a major role in the fourth industrial revolution and we are seeing a lot of evolution in …
High-Entropy Approach vs. Traditional Doping Strategy for …
Jun 1, 2025 · The traditional doping strategy has emerged as an effective method for addressing challenges such as irreversible phase transitions and poor cycling s…
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