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| gartner knowledge management magic quadrant: Knowledge Management Hind Benbya, 2008-08-30 This book brings together the results of several years of analysis of knowledge management systems (KMS) implementations and the experience of leading organisations in the Silicon Valley, to provide a practical guide on key strategic, technical and economic aspects of knowledge management systems implementations. It provides a comprehensive and methodological approach to support managers in their implementations of KMS. It is intended to equip current and future managers with some of the knowledge and practical skills to help them navigate their organisations towards knowledge management. Managers must be actively engaged in the emergent process of KMS implementation in a way that does not simply offer exhortations or ensure that the infrastructure is working. This book also goes beyond the implementation process and suggests how to deal with KMS along the maturity process and how to assess and measure the results achieved from KMS. These issues are illustrated in a series of case studies from leading organisations in the Silicon Valley, including Hewlett Packard, IBM, Cisco, Protiviti and Wilson Sonsini Goodrich and Rosati. - Integrates techniques for effectively implementing KMS. The techniques used in this book have been employed in a wide variety of KMS implementations around the world, in different industries, and with organizations of different sizes - Provides a step by step guide to the main difficulties facing managers with KMS implementations - Enables managers to improve their KMS implementations and identify key future issues |
| gartner knowledge management magic quadrant: Knowledge Management Handbook Jay Liebowitz, 2012-06-25 Recent research shows that collaboration and social networking foster knowledge sharing and innovation by sparking new connections, ideas, and practices. Yet these informal networks are often misunderstood and poorly managed. Building on the groundbreaking, bestselling first edition, Knowledge Management Handbook: Collaboration and Social Networkin |
| gartner knowledge management magic quadrant: Knowledge Discovery, Knowledge Engineering and Knowledge Management Ana Fred, Jan Dietz, David Aveiro, Kecheng Liu, Jorge Bernardino, Joaquim Filipe, 2018-11-13 This book constitutes the thoroughly refereed proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016, held in Porto, Portugal, in November 2016. The 18 full papers presented were carefully reviewed and selected from 186 submissions. The papers are organized in topical sections on knowledge discovery and information retrieval; knowledge engineering and ontology development; and knowledge management and information sharing. |
| gartner knowledge management magic quadrant: Artificial Intelligence for Knowledge Management Eunika Mercier-Laurent, Danielle Boulanger, 2018-06-12 This book features a selection of papers presented at the 4th IFIP WG 12.6 International Workshop on Artificial Intelligence for Knowledge Management, AI4KM 2016, held in New York, USA, in July 2016, in the framework of the International Joint Conference on Artificial Intelligence, IJCAI 2016. The 9 revised and extended papers were carefully reviewed and selected from 16 submissions. They present new research and innovative aspects in the field of knowledge management such as machine learning, knowledge models, KM and Web, knowledge capturing and learning, and KM and AI intersections. |
| gartner knowledge management magic quadrant: Social Knowledge Management in Action Remko Helms, Jocelyn Cranefield, Jurriaan van Reijsen, 2017-02-23 Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of socializing for sharing and creating knowledge. Social media are becoming very popular as individuals and also organizations learn how to use it. The primary applications of social media in a business context are marketing and recruitment. But there is also a huge potential for knowledge management in these organizations. For example, wikis can be used to collect organizational knowledge and social networking tools, which leads to exchanging new ideas and innovation. The interesting part of social media is that, by using them, one immediately starts to generate content that can be useful for the organization. Hence, they naturally combine the codification and personalisation approaches to KM. This book aims to provide an overview of new and innovative applications of social media and to report challenges that need to be solved. One example is the watering down of knowledge as a result of the use of organizational social media (Von Krogh, 2012). |
| gartner knowledge management magic quadrant: Context and Semantics for Knowledge Management Paul Warren, John Davies, Elena Simperl, 2011-09-15 Knowledge and information are among the biggest assets of enterprises and organizations. However, efficiently managing, maintaining, accessing, and reusing this intangible treasure is difficult. Information overload makes it difficult to focus on the information that really matters; the fact that much corporate knowledge only resides in employees’ heads seriously hampers reuse. The work described in this book is motivated by the need to increase the productivity of knowledge work. Based on results from the EU-funded ACTIVE project and complemented by recent related results from other researchers, the application of three approaches is presented: the synergy of Web 2.0 and semantic technology; context-based information delivery; and the use of technology to support informal user processes. The contributions are organized in five parts. Part I comprises a general introduction and a description of the opportunities and challenges faced by organizations in exploiting Web 2.0 capabilities. Part II looks at the technologies, and also some methodologies, developed in ACTIVE. Part III describes how these technologies have been evaluated in three case studies within the project. Part IV starts with a chapter describing the principal market trends for knowledge management solutions, and then includes a number of chapters describing work complementary to ACTIVE. Finally, Part V draws conclusions and indicates further areas for research. Overall, this book mainly aims at researchers in academia and industry looking for a state-of-the-art overview of the use of semantic and Web 2.0 technologies for knowledge management and personal productivity. Practitioners in industry will also benefit, in particular from the case studies which highlight cutting-edge applications in these fields. |
| gartner knowledge management magic quadrant: Knowledge Management Murray E. Jennex, 2008-01-01 Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject. |
| gartner knowledge management magic quadrant: Handbook of Research on Knowledge-Intensive Organizations Jemielniak, Dariusz, Kociatkiewicz, Jerzy, 2009-03-31 Provides an international collection of studies on knowledge-intensive organizations with insight into organizational realities as varied as universities, consulting agencies, corporations, and high-tech start-ups. |
| gartner knowledge management magic quadrant: Developments in Information and Knowledge Management Systems for Business Applications Natalia Kryvinska, Michal Greguš, Solomiia Fedushko, 2023-03-18 This book presents a combination of chapters assembled in different fields of expertise. The book examines different aspects of business knowledge from a philosophical and practical standpoint. This data helps modern organizations by providing valuable insights and suggestions for future research and results. The increasing number of business disciplines studied necessitates implementing effective analytics practices within organizations. This book explores disciplinary and multidisciplinary concepts and practical techniques to help analyze the evolving field. |
| gartner knowledge management magic quadrant: Encyclopedia of Knowledge Management, Second Edition Schwartz, David, 2010-07-31 Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. The Encyclopedia of Knowledge Management, Second Edition provides a compendium of terms, definitions and explanations of concepts, processes and acronyms addressing the challenges of knowledge management. This two-volume collection covers all aspects of this critical discipline, which range from knowledge identification and representation, to the impact of Knowledge Management Systems on organizational culture, to the significant integration and cost issues being faced by Human Resources, MIS/IT, and production departments. |
| gartner knowledge management magic quadrant: Self-Management, Entrepreneurial Culture, and Economy 4.0 Agnieszka Rzepka, Zbigniew Olesiński, Elżbieta Jędrych, 2021-11-01 This book offers practical insight into the changing ways in which organizations operate today. Building on a groundbreaking concept of teal organizations, the book illustrates the practicality of advocating a lack of hierarchy of predetermined positions and the introduction of roles that come with clear responsibilities constantly defined according to current needs. First described by Frederic Laloux, a teal organization is a ground-breaking approach to managing organizations that is being adopted around the world, which turns everyone into a leader. This new paradigm rests on the ideas of wholeness, evolutionary purpose, employee autonomy, and self-management based on peer relationships. Its main assumption is the empowerment of the employee resulting in a change in workplace relationships and a more soulful and purposeful work environment. Drawing on the authors’ research across six different countries, it presents the evolution of self-management and entrepreneurial culture in the current age of Economy 4.0 and examines how the teal concept has been implemented around the world. It examines misconceptions surrounding this novel approach and diagnoses the practical problems connected with implementing it in the current uncertain times. It will be of value to researchers, academics, managers, and students in the fields of management and organizational studies. |
| gartner knowledge management magic quadrant: Knowledge Management and Higher Education: A Critical Analysis Metcalfe, Amy, 2005-09-30 Using various social science perspectives, this book provide critical analyses of knowledge management in higher education, with an emphasis on unintended consequences and future implications--Provided by publisher. |
| gartner knowledge management magic quadrant: Dynamic Business Process Management in the Knowledge Economy Marek Szelągowski, 2019-06-21 This book describes modern dynamic business process management (dynamic BPM), which is considerably different from traditional BPM from 20, 10, or even 5 years ago. It demonstrates why traditional BPM is not sufficient in the knowledge economy (KE), while also highlighting the opportunities provided by dynamic BPM – the form of management that practitioners and academics deal with on a daily basis. This involves mastering and implementing e.g. case management, process mining, and RPA, and integrating them with knowledge management. But more importantly, dynamic BPM makes full use of the dynamism of knowledge workers: the people who actually create innovative products and services tailored to the specific needs of clients. The book was primarily written for those managers who see advantageous opportunities amidst the ongoing changes. Accordingly, it focuses more on innovations emerging from practice than on theoretical, academic reflection. In addition to helping organizations operating in the KE to prepare for and implement process management, the book is intended as a source of inspiration for process management researchers and iBPMS system vendors. |
| gartner knowledge management magic quadrant: Enterprise Content Management in Information Systems Research Jan vom Brocke, Alexander Simons, 2013-11-04 This book collects ECM research from the academic discipline of Information Systems and related fields to support academics and practitioners who are interested in understanding the design, use and impact of ECM systems. It also provides a valuable resource for students and lecturers in the field. “Enterprise content management in Information Systems research – Foundations, methods and cases” consolidates our current knowledge on how today’s organizations can manage their digital information assets. The business challenges related to organizational information management include reducing search times, maintaining information quality, and complying with reporting obligations and standards. Many of these challenges are well-known in information management, but because of the vast quantities of information being generated today, they are more difficult to deal with than ever. Many companies use the term “enterprise content management” (ECM) to refer to the management of all forms of information, especially unstructured information. While ECM systems promise to increase and maintain information quality, to streamline content-related business processes, and to track the lifecycle of information, their implementation poses several questions and challenges: Which content objects should be put under the control of the ECM system? Which processes are affected by the implementation? How should outdated technology be replaced? Research is challenged to support practitioners in answering these questions. |
| gartner knowledge management magic quadrant: Integration of Data Mining in Business Intelligence Systems Azevedo, Ana, 2014-09-30 Uncovering and analyzing data associated with the current business environment is essential in maintaining a competitive edge. As such, making informed decisions based on this data is crucial to managers across industries. Integration of Data Mining in Business Intelligence Systems investigates the incorporation of data mining into business technologies used in the decision making process. Emphasizing cutting-edge research and relevant concepts in data discovery and analysis, this book is a comprehensive reference source for policymakers, academicians, researchers, students, technology developers, and professionals interested in the application of data mining techniques and practices in business information systems. |
| gartner knowledge management magic quadrant: PHealth 2017 B. Blobel, W. Goossen, 2017-05-05 Smart mobile systems such as microsystems, smart textiles, smart implants, sensor-controlled medical devices and innovative sensor techniques have become important enablers for telemedicine and next-generation health services, with social media and gamification adding further to personalized health (pHealth) as an eco-system. This book presents the proceedings of pHealth 2017, the 14th in a series of international conferences for personalized health held in Eindhoven, the Netherlands, in May 2017. The conference series, which began in 2003 as a dissemination activity in the framework of a European project on wearable micro and nano technologies for personalized health, presents advances in wearable or implantable micro-, nano- and bio-technologies for healthcare and wellness, and brings together expertise from medical, technological, political, administrative, and social domains, and even from philosophy and linguistics. The book contains keynotes and invited papers, as well as 16 oral presentations and 8 poster presentations. Encompassing diverse fields such as medical services, public health, prevention, social and elderly care, wellness and personal fitness, the book will be of interest to practitioners from various medical and health disciplines, as well as developers and administrators, provider institutions, and patient and citizens representatives. |
| gartner knowledge management magic quadrant: Economic and Social Implications of Information and Communication Technologies Bayar, Yilmaz, Karabetyan, Lina, 2022-12-19 Enormous developments have been made in the field of information and communication technologies (ICT) during the past four decades as ICT has spread rapidly in the world and become a significant part of daily life for economic units. ICT development and penetration are continuing to affect all aspects of societies and have led to significant changes in almost all disciplines such as education, environment, economics, management, energy, health, and medical care. Economic and Social Implications of Information and Communication Technologies explores the economic and social implications of ICT development and penetration from a multidisciplinary perspective. Covering key topics such as sustainability, public health, and economic growth, this reference work is ideal for managers, industry professionals, researchers, scholars, practitioners, academicians, instructors, and students. |
| gartner knowledge management magic quadrant: Strategic Information Technology and Portfolio Management Tan, Albert Wee Kwan, Theodorou, Petros, 2009-03-31 The objectives of the proposed book are to provide techniques and tools appropriate for building application portfolios and develop strategies that increase financial performance--Provided by publisher. |
| gartner knowledge management magic quadrant: Organizational Applications of Business Intelligence Management: Emerging Trends Herschel, Richard T., 2012-03-31 This book offers a deep look into the latest research, tools, implementations, frameworks, architectures, and case studies within the field of Business Intelligence Management--Provided by publisher. |
| gartner knowledge management magic quadrant: Best Practices for Knowledge Workers Sandy Kemsley, Nathaniel Palmer, Jim Sinur, Keith D. Swenson, Dr. Setrag Khoshafian, Linus Chow, William A. Brantley, Kerry Finn, John T. Matthias, Kay Winkler, David Gomez, 2019-10-23 Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews. |
| gartner knowledge management magic quadrant: Content Management for E-Learning Núria Ferran Ferrer, Julià Minguillón Alfonso, 2010-10-17 The increasing growth in the use of e-learning environments, in which education is delivered and supported through information and communication technologies, has brought new challenges to academic institutions. From all the current definitions of e-learning, it can be seen that learning contents are one of the key issues for a successful e-learning experience. Therefore, there is a real need for academic staff, managers and librarians to re-think the whole process of delivering courses, information resources and information services. The book focuses on defining content management and its relationship with knowledge management, providing perspectives on how the semantic web could complement content management, how to deal with copyright restrictions, and how to describe information competencies and skills required and acquired by teachers and students in virtual environments. Offered is a design project for managing digital content for classical and distance education institutions, covering all the aspects related to the content lifecycle, integrating it into the learning process. Practical aspects such as standards for content e-learning management, a review of existing experiences of learning repositories, and a survey of available platforms for delivering courses and providing access to information resources is also covered. Lastly, the book addresses the three main factors which make it crucial in the current context: first, the web 2.0 paradigm, which breaks the content producer-consumer barrier; second, the open content movement for educational purposes, which changes the knowledge management transference model; and third, the new European Higher Education Area, where the concept of content needs to be rethought. |
| gartner knowledge management magic quadrant: The Routledge Companion to Accounting Information Systems Martin Quinn, Erik Strauss, 2017-12-22 Information technology has permeated all walks of life in the past two decades. Accounting is no exception. Be it financial accounting, management accounting, or audit, information technology and systems have simplified daily tasks and routine work, simplified reporting, and changed how accounting is done. The Routledge Companion to Accounting Information Systems provides a prestige reference work which offers students and researchers an introduction to current and emerging scholarship in the discipline. Contributions from an international cast of authors provides a balanced view of both the technical underpinnings and organisational consequences of accounting information systems. With a focus on the business consequences of technology, this unique reference book will be a vital resource for students and researchers involved in accounting and information management. |
| gartner knowledge management magic quadrant: Innovations in Enterprise Information Systems Management and Engineering Michael Felderer, Felix Piazolo, Wolfgang Ortner, Lars Brehm, Hans-Joachim Hof, 2016-04-02 This volume presents the revised and peer reviewed contributions of the ‘ERP Future 2015’ conference held in Munich, Germany on November 16-17, 2015. The ERP Future 2015 Research conference is a scientific platform for research on enterprise information systems in general and specifically on core topics like business process management (BPM), business intelligence (BI) and enterprise resource planning (ERP) systems. Besides the scientific community the event also addresses businesses developing, implementing and using enterprise information systems. The 7 full papers and 5 short papers accepted for ERP were selected from 23 submissions. The papers consider topics in education in enterprise systems; business process management; enterprise systems and solution providers; and IT-trends. |
| gartner knowledge management magic quadrant: The Effortless Experience Matthew Dixon, Nick Toman, Rick DeLisi, 2013-09-12 Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked. |
| gartner knowledge management magic quadrant: Universal Access in Human-Computer Interaction. Design for All and eInclusion Constantine Stephanidis, 2011-06-27 The four-volume set LNCS 6765-6768 constitutes the refereed proceedings of the 6th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2011, held as Part of HCI International 2011, in Orlando, FL, USA, in July 2011, jointly with 10 other conferences addressing the latest research and development efforts and highlighting the human aspects of design and use of computing systems. The 57 revised papers included in the first volume were carefully reviewed and selected from numerous submissions. The papers are organized in the following topical sections: design for all methods and tools; Web accessibility: approaches, methods and tools; multimodality, adaptation and personlization; and eInclusion policy, good practice, legislation and security issues. |
| gartner knowledge management magic quadrant: Open and Big Data Management and Innovation Marijn Janssen, Matti Mäntymäki, Jan Hidders, Bram Klievink, Winfried Lamersdorf, Bastiaan van Loenen, Anneke Zuiderwijk, 2015-10-08 This book constitutes the refereed conference proceedings of the 14th IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2015, held in Delft, The Netherlands, in October 2015. The 40 revised full papers presented together with 1 keynote panel were carefully reviewed and selected from 65 submissions. They are organized in the following topical sections: adoption; big and open data; e-business, e-services,, and e-society; and witness workshop. |
| gartner knowledge management magic quadrant: How Industry Analysts Shape the Digital Future Neil Pollock, Robin Williams, 2016 Industry analysts are in the business of shaping the technological and economic future. They attempt to 'predict' what will become the next big thing; to spot new emerging trends and paradigms; to decide which hi-tech products will win out over others and to figure out which technology vendors can deliver on their promises. In just a few short years, they have developed a surprising degree of authority over technological innovation. Yet we know very little, if anything about them. This book seeks to explain how this was achieved and on what this authority rests. Who are the experts who increasingly command the attention of vendor and user communities? What is the nature of this new form of technical and business knowledge? How Industry Analysts Shape the Digital Future offers the first book length study into this rarely scrutinized form of business expertise. Contributions to this volume show how, from a small group of mainly North American players which arose in the 1970s, Gartner Inc. has emerged as clear leader of a $6 billion industry that involves several hundred firms worldwide. Through interviews and observation of Gartner Inc. and other industry analyst firms, the book explores how these firms create their predictions, market classifications and rankings, as well as with how these outputs are assessed and consumed. The book asks why many social scientists have ignored the proliferation of these new forms of management and technical expertise. In some cases scholars have 'deflated' this kind of business acumen, portraying it as arbitrary knowledge whose methods and content do not deserve enquiry. The valuable exception here has been the path-breaking work on the 'performativity' of economic, financial or accounting knowledge. Drawing upon recent performativity arguments, the book argues the case for a Sociology of Business Knowledge. |
| gartner knowledge management magic quadrant: Business Intelligence and Performance Management Peter Rausch, Alaa F. Sheta, Aladdin Ayesh, 2013-02-15 During the 21st century business environments have become more complex and dynamic than ever before. Companies operate in a world of change influenced by globalisation, volatile markets, legal changes and technical progress. As a result, they have to handle growing volumes of data and therefore require fast storage, reliable data access, intelligent retrieval of information and automated decision-making mechanisms, all provided at the highest level of service quality. Successful enterprises are aware of these challenges and efficiently respond to the dynamic environment in which their business operates. Business Intelligence (BI) and Performance Management (PM) offer solutions to these challenges and provide techniques to enable effective business change. The important aspects of both topics are discussed within this state-of-the-art volume. It covers the strategic support, business applications, methodologies and technologies from the field, and explores the benefits, issues and challenges of each. Issues are analysed from many different perspectives, ranging from strategic management to data technologies, and the different subjects are complimented and illustrated by numerous examples of industrial applications. Contributions are authored by leading academics and practitioners representing various universities, research centres and companies worldwide. Their experience covers multiple disciplines and industries, including finance, construction, logistics, and public services, amongst others. Business Intelligence and Performance Management is a valuable source of reference for graduates approaching MSc or PhD programs and for professionals in industry researching in the fields of BI and PM for industrial application. |
| gartner knowledge management magic quadrant: Beyond Databases, Architectures and Structures. Advanced Technologies for Data Mining and Knowledge Discovery Stanisław Kozielski, Dariusz Mrozek, Paweł Kasprowski, Bożena Małysiak-Mrozek, Daniel Kostrzewa, 2016-04-28 This book constitutes the refereed proceedings of the 12th International Conference entitled Beyond Databases, Architectures and Structures, BDAS 2016, held in Ustroń, Poland, in May/June 2016. It consists of 57 carefully reviewed papers selected from 152 submissions. The papers are organized in topical sections, namely artificial intelligence, data mining and knowledge discovery; architectures, structures and algorithms for efficient data processing; data warehousing and OLAP; natural language processing, ontologies and semantic Web; bioinformatics and biomedical data analysis; data processing tools; novel applications of database systems. |
| gartner knowledge management magic quadrant: Information Intelligence, Systems, Technology and Management Sumeet Dua, Sartaj Sahni, D.P. Goyal, 2011-02-11 This book constitutes the refereed proceedings of the 5th International Conference on Information Systems, Technology and Management, ICISTM 2011, held in Gurgaon, India, in March 2011. The 35 revised full papers presented together with 4 short papers were carefully reviewed and selected from 106 submissions. The papers are organized in topical sections on information management, information systems, information technology, healthcare information management and technology, business intelligence, applications, as well as management science and education. |
| gartner knowledge management magic quadrant: Engineering Asset Management Dimitris Kiritsis, Christos Emmanouilidis, Andy Koronios, Joseph Mathew, 2011-02-03 Engineering Asset Management discusses state-of-the-art trends and developments in the emerging field of engineering asset management as presented at the Fourth World Congress on Engineering Asset Management (WCEAM). It is an excellent reference for practitioners, researchers and students in the multidisciplinary field of asset management, covering such topics as asset condition monitoring and intelligent maintenance; asset data warehousing, data mining and fusion; asset performance and level-of-service models; design and life-cycle integrity of physical assets; deterioration and preservation models for assets; education and training in asset management; engineering standards in asset management; fault diagnosis and prognostics; financial analysis methods for physical assets; human dimensions in integrated asset management; information quality management; information systems and knowledge management; intelligent sensors and devices; maintenance strategies in asset management; optimisation decisions in asset management; risk management in asset management; strategic asset management; and sustainability in asset management. |
| gartner knowledge management magic quadrant: ECKM2014-Proceedings of the 15th European conference on Knowledge Management Carla Vivas, 2014-10-01 The world economy in which we are living poses challenges that lead to a realization that 'more of the same' will be difficult to sustain. This provides an illustration that, in order to create new or modified knowledge practices, strengthen customer relationships and thus positively influence customer satisfaction, organizations must be flexible in configuring (combining) knowledge and knowledge structures in a way that is appropriate for delivering value to the customer. It must simultaneously develop effective strategies for updating the knowledge of its staff members necessary for underpinning the creation and delivery of appropriate knowledge services. Thus, unlearning (forgetting) becomes a critical means for organizational success. The ECKM community of scholars has already initiated dialogue that links its particular strengths to innovation issues. This conference aims to further that dialogue by attracting leading edge work that leverages the ECKM community's in-depth understanding of learning and unlearning to better understand knowledge management. Our aim is to stimulate breakthrough research streams linking learning, unlearning and knowledge management. How can organizations tailor, use, and extend techniques and tools from knowledge management for improving their business practices and processes? Building upon existing work on knowledge management (KM) and organizational learning, the conference will promote interdisciplinary approaches from computer science and information systems, business, management and organization science as well as cognitive science. Emphasis will be put on systematic learning from experience, KM tools and KM success factors. A special interest belongs to knowledge management initiatives which are lightweight (i.e., do not place considerable additional burden on users and KM experts), allow an incremental adoption (i.e., do not require large up-front investment before any return of investment is at least visible), and are flexible regarding frequent changes in experts and topics. Continuing the success of the ECKM conference series since 2000, the 2015 conference will provide an international communication forum bringing together academia and industry for discussing the progress made and addressing the challenges faced by continuous learning in knowledge-intensive organizations. |
| gartner knowledge management magic quadrant: Innovation and Future of Enterprise Information Systems Felix Piazolo, Michael Felderer, 2013-05-15 This volume presents the revised and peer reviewed contributions of the ERP Future 2012 conference held in Salzburg/Austria on November 11th - 12th, 2012. The conference is a platform for research in ERP systems and closely related topics like business processes, business intelligence, and enterprise information systems in general. To master the challenges of ERP comprehensively, the ERP Future 2012 Research conference accepted contributions both with a business focus as well as with an IT focus to consider enterprise resource planning from various viewpoints. This combination of business and IT aspects is a unique characteristic of the conference and of this volume that resulted in valuable contributions with high practical impact. |
| gartner knowledge management magic quadrant: Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan Trajkovski, Goran, Demeter, Marylee, Hayes, Heather, 2022-05-06 Research in the domains of learning analytics and educational data mining has prototyped an approach where methodologies from data science and machine learning are used to gain insights into the learning process by using large amounts of data. As many training and academic institutions are maturing in their data-driven decision making, useful, scalable, and interesting trends are emerging. Organizations can benefit from sharing information on those efforts. Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan examines novel and emerging applications of data science and sister disciplines for gaining insights from data to inform interventions into learners’ journeys and interactions with academic institutions. Data is collected at various times and places throughout a learner’s lifecycle, and the learners and the institution should benefit from the insights and knowledge gained from this data. Covering topics such as learning analytics dashboards, text network analysis, and employment recruitment, this book is an indispensable resource for educators, computer scientists, faculty of higher education, government officials, educational administration, students of higher education, pre-service teachers, business professionals, researchers, and academicians. |
| gartner knowledge management magic quadrant: Cloud Computing for Logistics Michael ten Hompel, Jakob Rehof, Oliver Wolf, 2014-12-27 This edited monograph brings together research papers covering the state of the art in cloud computing for logistics. The book includes general business object models for intralogistics as well as user-friendly methods for logistics business process design. It also presents a general template for logistics applications from the cloud. The target audience primarily comprises researchers and experts in the field, but the book will also be beneficial for graduate students. |
| gartner knowledge management magic quadrant: Principles and Applications of Business Intelligence Research Herschel, Richard T., 2012-12-31 This book provides the latest ideas and research on advancing the understanding and implementation of business intelligence within organizations--Provided by publisher. |
| gartner knowledge management magic quadrant: Intelligent Systems in Production Engineering and Maintenance Anna Burduk, Edward Chlebus, Tomasz Nowakowski, Agnieszka Tubis, 2018-07-31 The book presents a collection of 103 peer-reviewed articles from the Second International Conference on Intelligent Systems in Production Engineering and Maintenance (ISPEM 2018). The conference was organized by the Faculty of Mechanical Engineering and CAMT (Centre for Advanced Manufacturing Technologies), Wrocław University of Science and Technology and was held in Wrocław (Poland) on 17–18 September 2018. The conferences topics included the possibility of using a wide range of intelligent methods in production engineering, presenting and discussing new solutions for innovative plants, research findings and case studies demonstrating advances in production and maintenance from the point of view of Industry 4.0 – particularly applications of intelligent systems, methods and tools in production engineering, maintenance, logistics, quality management, information systems and product development. The book is divided into two parts: the first includes papers related to intelligent systems in production engineering, while the second is dedicated to special sessions focusing on: 1. Computer Aided methods in Production Engineering 2. Mining 4.0 and Intelligent Mining Transportation 3. Modelling and Simulation of Production Processes 4. Multi-Faceted Modelling of Networks and Processes 5. Product Design and Product Manufacturing in Industry 4.0 This book is an excellent source of information for scientists in the field of manufacturing engineering and for top managers in production enterprises. |
| gartner knowledge management magic quadrant: Encyclopedia of E-Collaboration Kock, Ned, 2007-12-31 This encyclopedia provides the most comprehensive compilation of information on the design and implementation of e-collaboration technologies, their behavioral impact on individuals and groups, and theoretical considerations on links between the use of e-collaboration technology and behavioral patterns. It delivers indispensable content to libraries and researchers looking to develop programs of investigation into the use of e-collaboration--Provided by publisher. |
| gartner knowledge management magic quadrant: Sustainability, Technology, and Finance Herman Bril, Georg Kell, Andreas Rasche, 2022-12-12 This book explores the swiftly emerging nexus between sustainability, finance, and technology. Leading practitioners and academic thought leaders reflect on the ways in which technology and digitalization shape how sustainable finance professionals address environmental, social, and governance (ESG) issues. Together, the contributors identify three spheres in which technology shapes how investors make sense of such issues: ESG and technology: finance professionals need to know about how technological innovations, such as chemical recycling for plastics, in the real economy shape firms’ ESG performance; ESG through technology: technological developments, such as AI and blockchain, can enable finance professionals to offer more fine-grained ESG analyses; and ESG as technology: the ESG agenda itself is influenced by technological developments that are not well understood by practitioners (e.g., data mining for Bitcoin creating significant emissions). Using practically relevant examples and recent insights from people working in the field, the book explores the linkages between sustainability, technology, and finance in different contexts and shows how practitioners can accelerate needed change processes. This book primarily addresses practitioners in companies and investment firms as well as students enrolled in executive education and MBA programs. |
| gartner knowledge management magic quadrant: Handbook of Research on Information Architecture and Management in Modern Organizations Jamil, George Leal, 2015-08-17 Information is considered both an essential element of organizational design and an asset to be processed and managed. Further research on and application of topics relating to the architecture, management, and use of information is imperative to organizational success. The Handbook of Research on Information Architecture and Management in Modern Organizations focuses on information as an essential element of organizational design and emphasizes the strategic role of knowledge transfer and management in organizations across industries. Taking a cross-disciplinary approach to information architecture and management, this publication draws on research essential to diverse organizations and is designed for use by business professionals, researchers, academicians, and upper-level students. This comprehensive reference work features key research and concepts on topics related to information functionality, information modeling, information overload, information retrieval, innovation management, organizational architecture, informed governance, and relevant applications across industries. |
Best Knowledge Management (KM) Software Reviews 2025 - Gartner
Find the top Knowledge Management Software with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.
Gartner Magic Quadrant & Critical Capabilities
Gartner Magic Quadrant research methodology provides a graphical competitive positioning of four types of technology providers in fast-growing markets: Leaders, Visionaries, Niche …
Quick Answer: Why Isn’t There a Magic Quadrant for Knowledge …
Jul 15, 2021 · Gartner does not publish one all-inclusive Magic Quadrant for knowledge management because there are insufficient common characteristics for there to be just one …
Solution Path for Knowledge Management - Gartner
Jun 19, 2023 · Knowledge management is an essential practice but is difficult to achieve sustainably. This Solution Path guides application technical professionals through the process …
Definition of Knowledge Management (KM) - IT Glossary | Gartner
Knowledge management (KM) is a business process that formalizes the management and use of an enterprise’s intellectual assets. KM promotes a collaborative and integrative approach to …
Unlock the Value of Your Knowledge Management Investment
Establish knowledge management as a fundamental component of your customer service organization’s service delivery model.
Best Document Management Reviews 2025 | Gartner Peer Insights
Find the top Document Management Solutions with Gartner. Compare and filter by verified product reviews and choose the software that’s right for your organization.
How to Choose the Right Technology for a Knowledge …
Apr 30, 2014 · Speak with a Gartner specialist to learn how you can access peer and practitioner research backed by proprietary data, insights, advice and tools to help you achieve stronger …
Gartner Magic Quadrant for Digital Employee Experience …
Aug 26, 2024 · A Magic Quadrant is a tool that provides a graphical competitive positioning of technology providers to help you make smart investment decisions. Thanks to a uniform set of …
Definition of Knowledge Base - Gartner
The knowledge, which may include assertion, rules, objects and constraints, used by a knowledge-based or expert system. Its organization is based on knowledge representations.
Magic Quadrant for Sales Force Automation Platforms
CRMNEXT is a Visionary in this Magic Quadrant. CRMNEXT provides a set of CRM and SFA technologies that are primarily tailored for financial services, with traction in insurance and …
Master Thesis - KOBV
Faculty of Engineering and Management Study Course: ‘Automotive & ProductionEngineering’ ... and technical talks and always had a wealth of knowledge. Additionally, I want to thank Prof. …
Magic Quadrant for the CRM Customer Engagement Center
Digital workflow/business process management support Use of knowledge management consistently (bot, chat, messaging, phone) Policy on customer privacy and GDPR The …
Magic Quadrant for Cloud Core Financial Management …
Magic Quadrant for Cloud Cor e Financial Management Suites for Midsiz e, Large and Global Enterprises Published. 10 May 2021 - ID G00. 733936 - 50 min read By John Van Decker , …
Magic Quadrant for Operations Support Systems - IBM
Magic Quadrant Figure 1. Magic Quadrant for Operations Support Systems, Worldwide, 2011 Source: Gartner (October 2011) Market Overview Competitive and economic pressure is …
Magic Quadrant for Enterprise Application Servers - Bitpipe
judgment and understand Gartner evaluation criteria and weights, listed below, to take the best advantage of this research. The Magic Quadrant can be seen as an arranged "long list" of …
Gartner Magic Quadrant
Retirement of a Gartner Magic Quadrant follows a clearly defined process. The analyst and relevant agenda manager review whether a Magic Quadrant should be retired. Retirement can …
Microsoft Unified Endpoint Management (UEM)
* Source: Gartner, Magic Quadrant for Unified Endpoint Management Tools, Chris Silva, Rob Smith, et al, 23 July 2018 Disclaimer: This graphic was published by Gartner, Inc. as part of a …
itknowledgezone.com
Gartner Licensed for Distribution Learn how Gartner can help you succeed. Become a Client About Careers Magic Quadrant for Endpoint Protection Platforms 23 September 2024 - ID …
Magic Quadrant for Data Warehouse Database Management …
Management Systems Gartner RAS Core Research Note G00209623, Donald Feinberg, Mark A. Beyer, 28 January 2011, RV5A102012012 The data warehouse DBMS market is undergoing a …
2023 - Sidetrade
38 Management report 48 Consolidated financial statements ... the rallying cry for our organization. It sustains a culture built on knowledge sharing and exploring all the possibilities, …
Magic Quadrant for Contract Life Cycle Management
Figure 1. Magic Quadrant for Contract Life Cy cle Management Source: Gar tner (Februar y 2020) Vendor Strengths and Cautions Agiloft Agiloft is a Leader in this Magic Quadrant, because of …
Magic Quadrant for Software Asset Management Tools
28/08/2020 Gartner Reprint ... Magic Quadrant for Software Asset Management Tools Published 20 July 2020 - ID G00 401012 - 40 min read By Analysts Ryan Stefani Software asset …
Magic Quadrant for Cloud Management Platforms
25/05/2020 Gartner Reprint ... Magic Quadrant for Cloud Management Platforms Published 13 Februar y 2020 - ID G00 383287 - 38 min read By Analysts Dennis Smith, Sanjit Ganguli, …
SPARK Matrix™: P&C Core Insurance Platform, Q4 2023
Quadrant Knowledge Solutions defines P&C Core Insurance Platform as: “A Property & Casualty Insurance (P&C) platform enables property and casualty insurers to manage core operational …
Magic Quadrant for Workforce Engagement Management
per formance management (see “The Gar tner Customer Ser vice Technology Vendor Guide, 2019” ). Magic Quadrant Recruitment and onboar ding Evaluation and impr ovement Time …
EDITORIAL - sidetrade.com
May 12, 2025 · Gartner, Magic Quadrant for Invoice-to-Cash Applications, 6 May 2024, Tamara Shipley Et Al. Gartner does not endorse any vendor, product or service depicted in its …
DATAT Imperva Partner Program Overview
6x Leader in the Gartner Magic Quadrant for Web Application Firewalls 2x Leader in the Forrester New Wave for Bot Management 2x Leader in the Forrester Wave for DDoS Mitigation …
Magic Quadrant for Endpoint Protection Platforms
Thi s Mag i c Quadrant i s rel ated to other res earc h: Vi ew Al l M a g i c Qu a dra n ts a n d Cri ti ca l Ca p a b i l i ti es S t r a t e gi c Pl a nni ng Assumpt i on(s) B y th e en d of 2 0 2 3 , cl ou d …
Magic Quadrant for Unified Endpoint Management - IT …
16/08/2019 Gartner Reprint ... 1/21 Licensed for Distribution Magic Quadrant for Unified Endpoint Management Tools Published 6 August 2019 - ID G00 369801 - 33 min read By Analysts Chris …
Magic Quadrant for the CRM Customer Engagement Center
Until 2013, Gartner referred to CECs as "customer service contact centers." As the need to engage ... Magic Quadrant for the CRM Customer Engagement Center Source: Gartner (April …
Sparx Systems Modeling Software Recognized by Gartner …
CRESWICK, Australia, October 23, 2013 – Gartner has recognized Sparx Systems in its 2013 Magic Quadrant for Enterprise Architecture Tools for the fourth year running. Magic Quadrant …
INFOSYS HIGHLIGHTS
Gartner® Magic Quadrant for Public Cloud IT Transformation Services for the Second Consecutive Year (04-Feb-25) Infosys was positioned as a Leader in the 2024 Gartner Magic …
Magic Quadrant for Analytics and Business Intelligence …
this Magic Quadrant. All 12 functional capabilities evaluated are below average. Amazon Web Services Amazon Web Services (AWS) is a Niche Player in this Magic Quadrant. Despite …
Magic Quadrant for Disaster Recovery as a Service - HubSpot
Jun 16, 2016 · participated in the 2016 Magic Quadrant, a 43% increase over the 14 providers that participated in 2015. Another point worth noting is that the provider responses to the 2016 …
Magic Quadrant for Manufacturing Ex ecution Systems
Magic Quadrant Engineering/PLM (model-based planning with aut omated routing, work instruction and r elated data flowing to the MES environment, bill of materials [BOM]/r ecipe …
Magic Quadrant for Business Process Analysis Tools - IBM
Magic Quadrant for Business Process Analysis Tools Gartner RAS Core Research Note G00174515, David Norton, Mike Blechar, Teresa Jones, 22 February 2010 ... whether there …
Magic Quadrant for Analytics and Business Intelligence …
Amazon Web Ser vices (AWS) is a Niche Pla yer in this Magic Quadrant. Despite AWS’s strong adoption in other ar eas of the data and analytics stack, Amaz on QuickSight is r elatively new, …
Fact Sheet - assets.thetradedesk.com
• Quadrant Knowledge Solutions SPARK Matrix for Ad Tech - Technology Leader • Digiday Video and TV Awards - Best TV/ ... Excellence Awards Singapore, 2023 • Leader, Quadrant SPARK …
Magic Quadrant for Strategic Corporate Performance …
Note: Gartner's "Magic Quadrant for Corporate Performance Management Suites" has been discontinued. It is replaced by the present Magic Quadrant and the "Magic Quadrant for …
Magic Quadrant for Endpoint Protection Platforms - Branden
The total EPP revenue of the Magic Quadrant participants at year-end 2016 was slightly over $3.29 billion, up 2.8% over the previous year. EPP suites continue to grow in functionality. …
Magic Quadrant for Application Delivery Controllers - Cisco …
30 October 2012 ID:G00223419 Analyst(s): Joe Skorupa, Neil Rickard, Bjarne Munch VIEW SUMMARY The application delivery controller has evolved into a key component of the data …
Q3 2024 Investor Presentation - resources.nice.com
Company’s management regarding the future of the Company’s business, performance, future plans and strategies, projections, anticipated ... Bridge, 28 October 2024. GARTNER is a …
CORPORATE OVERVIEW
GLOBAL MANAGEMENT TEAM Scott Russell Chief Executive Officer Beth Gaspich Chief Financial Officer ... Agents & Knowledge . EXPERIENCES MAKING flow. ONE AI PLATFORM …
Salient Listed in 2014 Magic Quadrant for BI and Analytics …
Salient Management Company, a performance management firm that develops business intelligence technology and services to help its clients improve efficiency and profitability, has …
Solutions Magic Quadrant for Master Data Management
As par t of the research process for this Magic Quadrant, Gar tner received data from MDM software vendors regarding their revenue in 2019 and their license counts b y data domain as …
Magic Quadrant for Contact Center as a Service - DMGI
Aug 22, 2022 · with native knowledge management, speech analytics and workforce management, and a strong partner ecosystem for customer engagement center CRM, WEM …
Magic Quadrant for Identity Governance and Administration
Feb 21, 2018 · Magic Quadrant Figure 1. Magic Quadrant for Identity Governance and Administration Source: Gartner (February 2018) Vendor Strengths and Cautions …
Critical Capabilities for Security Information and E vent
9-3-2020 Gartner Reprint ... Critical Capabilities for Security Information and E vent Management Published 24 Februar y 2020 - ID G00 381141 - 52 min read By Analysts Gorka Sadowski, …
Market Outlook: Product Lifecycle Management (PLM), 2019 …
Product Lifecycle Management (PLM) consists of a set of software solutions to support organizations throughout the stages of the product lifecycles from its conceptualization to its …
Magic Quadrant for Analytics and Business Intelligence …
this Magic Quadrant. All 12 functional capabilities evaluated are below average. Amazon Web Services Amazon Web Services (AWS) is a Niche Player in this Magic Quadrant. Despite …
Magic Quadrant for Data Integration Tools - Grey Wolf
them for specific data integration scenarios ar e excluded from this Magic Quadrant. Vendors evaluated in this Magic Quadrant offer at least one commer cial off-the-shelf t ool that is …
Corporate Fact Sheet - Informatica
The Intelligent Data Management Cloud™ (IDMC) is the new standard in AI-powered data management. It’s a comprehensive ... named Informatica a winner in the category “2024 …
Magic Quadrant for Intelligent Business Process …
16/09/2019 Gartner Reprint
Finacle Fact Sheet
Source –Gartner, Inc., “2022 Gartner® Magic Quadrant™for Global Retail Core Banking”, Vittorio D'Orazio , Don Free , 9th February 2022. How are we competitively positioned A leader in …
Magic Quadrant for Social Software in the Workplace
Magic Quadrant Figure 1. Magic Quadrant for Social Software in the Workplace Source: Gartner (October 2015) Vendor Strengths and Cautions Atlassian Atlassian is in the Challengers …
Magic Quadrant for Cloud AI Developer Services
For more information, see the Corrections page on gartner.com. This Magic Quadrant evaluates the important emerging market for cloud-hosted artificial intelligence (AI) services for …
Gartner Research Methodologies Technology-related …
Gartner Critical Capabilities completes your view of the market with deeper insight into vendors’ product or service offerings and how these rate against common client-usage scenarios. This …
Falcon Prevent - CrowdStrike
CrowdStrike is positioned as a Leader in the 2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms for the Fourth Consecutive Time — in addition to being positioned in the …
