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10 Decisions of Operations Management: Shaping the Future of Industry
By Dr. Anya Sharma, PhD
Dr. Anya Sharma is a Professor of Operations Management at the prestigious Massachusetts Institute of Technology (MIT) Sloan School of Management. With over 20 years of experience in both academia and industry consulting, Dr. Sharma has published extensively on topics ranging from supply chain optimization to lean manufacturing. Her expertise makes her uniquely qualified to discuss the crucial 10 decisions of operations management.
Published by: Industry Insights Journal, a leading publication known for its rigorous peer-review process and impactful analysis of critical industry trends. For over 30 years, Industry Insights Journal has provided high-quality, data-driven content for professionals across various sectors.
Edited by: Mr. David Chen, a seasoned editor with 15 years of experience at Industry Insights Journal. Mr. Chen holds a Master's degree in Business Journalism and has a proven track record of editing impactful articles on operations management and related fields.
Keywords: 10 decisions of operations management, operations management decisions, strategic operations management, supply chain management, process management, production planning, quality control, inventory management, capacity planning, location decisions.
Introduction:
Effective operations management is the cornerstone of any successful organization, regardless of industry. Understanding and strategically making the 10 decisions of operations management can significantly impact a company's profitability, efficiency, and overall competitiveness. These decisions, intricately intertwined, shape the entire operational landscape, dictating everything from production processes to supply chain strategies. This article delves into each of these critical decisions, exploring their implications and providing insights for improved operational excellence.
H1: The 10 Crucial Decisions of Operations Management
Mastering the 10 decisions of operations management requires a holistic approach, acknowledging the interconnectedness of each choice. A flawed decision in one area can create ripple effects throughout the entire operation. These decisions are not made in isolation; they are constantly reviewed and adapted based on market dynamics, technological advancements, and internal performance data.
H2: 1. Design of Goods and Services:
This foundational decision dictates the characteristics of the product or service offered. It encompasses aspects like functionality, quality, aesthetics, and cost. A well-designed product or service is easier to manufacture, deliver, and maintain, contributing to greater operational efficiency. Poor design, conversely, can lead to higher production costs, reduced quality, and customer dissatisfaction. The 10 decisions of operations management all stem from this initial critical choice.
H2: 2. Process Strategies:
Choosing the right process strategy—whether it's job shop, batch, mass production, or continuous flow—is crucial for optimizing production efficiency. The selection depends on factors like product volume, customization level, and technology availability. A mismatch between process strategy and product demand can lead to bottlenecks, increased lead times, and wasted resources. The 10 decisions of operations management are highly reliant on selecting the correct process strategy that supports the organization's goals.
H2: 3. Quality Management:
Ensuring quality throughout the entire process is paramount. This involves setting quality standards, implementing quality control measures, and continuously monitoring performance. A strong commitment to quality reduces defects, minimizes rework, and enhances customer satisfaction—a crucial element when considering the 10 decisions of operations management.
H2: 4. Location Strategies:
The strategic location of facilities significantly impacts operational costs, supply chain efficiency, and market access. Factors like proximity to raw materials, labor costs, transportation infrastructure, and customer base are all vital considerations when making location decisions within the wider context of the 10 decisions of operations management.
H2: 5. Layout Strategies:
Efficient facility layout optimizes workflow and minimizes material handling. Different layout strategies, such as product layout, process layout, and fixed-position layout, suit various production processes. Careful consideration of layout is essential for maximizing productivity and minimizing operational costs within the 10 decisions of operations management.
H2: 6. Human Resources and Job Design:
Effective operations management hinges on a skilled and motivated workforce. This involves careful job design, appropriate training, and effective performance management. A well-trained workforce contributes to higher productivity, better quality, and improved overall operational efficiency – a critical aspect of the 10 decisions of operations management.
H2: 7. Supply Chain Management:
Managing the flow of materials, information, and finances across the entire supply chain is critical. This includes supplier selection, inventory management, logistics, and risk management. An efficient supply chain ensures timely delivery of materials, reduces inventory costs, and enhances overall responsiveness. Within the 10 decisions of operations management, supply chain management is often the most complex and far-reaching.
H2: 8. Inventory Management:
Balancing inventory levels to meet demand without incurring excessive holding costs is a constant challenge. Effective inventory management techniques, such as just-in-time (JIT) inventory or economic order quantity (EOQ), are crucial for minimizing storage costs and preventing stockouts. This factor is integral to the success of many of the 10 decisions of operations management.
H2: 9. Scheduling:
Developing and implementing effective scheduling systems for production and operations is essential for meeting deadlines and optimizing resource utilization. Sophisticated scheduling tools and techniques can significantly improve efficiency and reduce lead times. This is a key element influencing the overall efficacy of the 10 decisions of operations management.
H2: 10. Maintenance:
Regular maintenance of equipment and facilities is crucial for preventing breakdowns, minimizing downtime, and ensuring operational continuity. Preventive maintenance programs can significantly reduce maintenance costs and improve overall productivity. This is a often-overlooked aspect of the 10 decisions of operations management, but vital for long-term operational success.
Conclusion:
The 10 decisions of operations management are not isolated choices; they are interconnected and interdependent. A strategic and integrated approach to these decisions is essential for achieving operational excellence and gaining a competitive advantage in today's dynamic business environment. By carefully considering each decision and its implications, organizations can optimize their operations, improve efficiency, and drive sustainable growth.
FAQs:
1. What is the most important decision among the 10 decisions of operations management? There isn't one single "most important" decision; their relative importance varies depending on the specific industry and company context. However, design of goods and services forms the foundation upon which the other decisions are built.
2. How can technology help in making better 10 decisions of operations management? Technology plays a crucial role, enabling data-driven decision-making through analytics, simulation, and automation. Examples include ERP systems, supply chain management software, and AI-powered predictive analytics.
3. How do the 10 decisions of operations management impact profitability? Effective operations management directly impacts profitability by reducing costs (through efficiency gains), improving quality (reducing defects and rework), and increasing customer satisfaction (leading to higher sales).
4. What are the risks associated with poor 10 decisions of operations management? Poor decisions can lead to increased costs, lower quality, decreased efficiency, supply chain disruptions, dissatisfied customers, and ultimately, reduced profitability and competitiveness.
5. How can small businesses effectively manage the 10 decisions of operations management? Small businesses can leverage simplified tools, focus on lean principles, and outsource certain functions to manage these decisions effectively.
6. How often should the 10 decisions of operations management be reviewed? These decisions should be regularly reviewed, at least annually, and more frequently if there are significant changes in the market, technology, or internal operations.
7. What role does sustainability play in the 10 decisions of operations management? Sustainability is increasingly important, impacting decisions related to supply chain, location, and resource utilization. Companies need to consider environmental and social impacts in their operational choices.
8. How can companies measure the effectiveness of their 10 decisions of operations management? Key performance indicators (KPIs) such as production efficiency, defect rates, customer satisfaction, inventory turnover, and on-time delivery can be used to measure effectiveness.
9. What is the difference between strategic and operational decisions in operations management? Strategic decisions are long-term, high-level choices (e.g., facility location), while operational decisions are shorter-term, tactical choices (e.g., daily production scheduling). The 10 decisions encompass both strategic and operational aspects.
Related Articles:
1. Optimizing Supply Chain Management: A Case Study: This article explores best practices in supply chain management and their impact on operational efficiency.
2. Lean Manufacturing Principles and Their Application: A deep dive into lean manufacturing principles and how they can be applied to enhance operational effectiveness.
3. The Impact of Technology on Operations Management: An analysis of how technological advancements are transforming operations management practices.
4. Strategic Capacity Planning: Meeting Future Demand: This article focuses on methods for effectively planning capacity to meet future demand and avoid bottlenecks.
5. Quality Control in Manufacturing: Ensuring Product Excellence: A detailed look at quality control methodologies and their role in producing high-quality products.
6. Effective Inventory Management Strategies: An exploration of various inventory management techniques and their impact on operational costs.
7. The Importance of Facility Layout in Operations Management: This article examines the different facility layout strategies and how they affect efficiency.
8. Human Resource Management in Operations: Building a High-Performing Team: Focuses on effective HR practices to build a motivated and productive workforce.
9. Risk Management in Operations: Identifying and Mitigating Potential Threats: An examination of risk management strategies in operations to prevent disruptions.
| 10 decisions of operations management: Operations Management Roger G. Schroeder, 1985 |
| 10 decisions of operations management: Strategic Operations Management Steve Brown, Richard Lamming, John Bessant, Peter Jones, 2007-06-01 This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place. In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book. |
| 10 decisions of operations management: Fundamentals of Business (black and White) Stephen J. Skripak, 2016-07-29 (Black & White version) Fundamentals of Business was created for Virginia Tech's MGT 1104 Foundations of Business through a collaboration between the Pamplin College of Business and Virginia Tech Libraries. This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license. |
| 10 decisions of operations management: Introduction to Business Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt, 2024-09-16 Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License. |
| 10 decisions of operations management: Perspectives in Operations Management Rakesh K. Sarin, 2012-12-06 In the fall of 1992 a conference honoring Elwood S. Buffa was held at the Anderson Graduate School of Management of the University of California, Los Angeles. This book is a collection of the work presented at that conference. The scholars who gathered to honor El are the prominent researchers in the field of Operations Management. Their collective work published in this book represents the richness of the field and provides the reader with valuable insights into its important issues and problems. While any grouping of the articles by these distinguished scholars will be arbitrary, I have organized the book in four sections. In the first section the articles dealing with the strategic issues in Operations Management are compiled. The articles deal with continuous improvement, quality, services, supply chain management, and creating value through operations. The articles that explore the interface of Operations Management with other functional areas, e.g. engineering and marketing, are grouped in the second section. The third section of the book contains articles that attempt to model some important planning problems that arise in the management of production and operations. Some of the papers in this section provide state of the art reviews of selected topic areas. Finally, the fourth section contains articles that deal with future directions for Operations Management. The authors offer several insights into the future evolution of the field. The book begins with the keynote address given by El Buffa at the start of the conference on November 2, 1991. |
| 10 decisions of operations management: OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN Roger G. Schroeder, Susan Meyer Goldstein, 2020 |
| 10 decisions of operations management: An Introduction to Operations Management Ajay Das, 2015-12-22 An Introduction to Operations Management: The Joy of Operations covers the core topics of operations management, including product and service design, processes, capacity planning, forecasting, inventory, quality, supply chain management, and project management. Das provides a clear, connected, and current view of operations management and how it relates to a firm’s strategic goals. Students will benefit from the real-world scenarios that foster an understanding of operations management tasks. Without relying heavily on statistics and mathematical derivations, the book offers applied models and a simple, predictable chapter format to make it easy to navigate. Students of introductory operations management courses will love this practical textbook. A companion website features an instructor’s manual with test questions, as well as additional exercises and examples for in-class use. |
| 10 decisions of operations management: Operations Management in Context Frank Rowbotham, Masoud Azhashemi, Les Galloway, 2012-05-23 Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organizations. Structured in a clear and logical manner, it gradually leads newcomers to this subject through each topic area, highlighting key issues, and using practical case study material and examples to contextualize learning. Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text. |
| 10 decisions of operations management: Handbook on Decision Support Systems 2 Frada Burstein, Clyde W. Holsapple, 2008-01-22 As the most comprehensive reference work dealing with decision support systems (DSS), this book is essential for the library of every DSS practitioner, researcher, and educator. Written by an international array of DSS luminaries, it contains more than 70 chapters that approach decision support systems from a wide variety of perspectives. These range from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into ten major sections that novices and experts alike will refer to for years to come. |
| 10 decisions of operations management: Essential Guide to Operations Management David Bamford, Paul Forrester, 2010-02-09 This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies. —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses. —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow. —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read. —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA |
| 10 decisions of operations management: The Handbook of Behavioral Operations Karen Donohue, Elena Katok, Stephen Leider, 2018-11-06 A comprehensive review of behavioral operations management that puts the focus on new and trending research in the field The Handbook of Behavioral Operations offers a comprehensive resource that fills the gap in the behavioral operations management literature. This vital text highlights best practices in behavioral operations research and identifies the most current research directions and their applications. A volume in the Wiley Series in Operations Research and Management Science, this book contains contributions from an international panel of scholars from a wide variety of backgrounds who are conducting behavioral research. The handbook provides succinct tutorials on common methods used to conduct behavioral research, serves as a resource for current topics in behavioral operations research, and as a guide to the use of new research methods. The authors review the fundamental theories and offer frameworks from a psychological, systems dynamics, and behavioral economic standpoint. They provide a crucial grounding for behavioral operations as well as an entry point for new areas of behavioral research. The handbook also presents a variety of behavioral operations applications that focus on specific areas of study and includes a survey of current and future research needs. This important resource: Contains a summary of the methodological foundations and in-depth treatment of research best practices in behavioral research. Provides a comprehensive review of the research conducted over the past two decades in behavioral operations, including such classic topics as inventory management, supply chain contracting, forecasting, and competitive sourcing. Covers a wide-range of current topics and applications including supply chain risk, responsible and sustainable supply chain, health care operations, culture and trust. Connects existing bodies of behavioral operations literature with related fields, including psychology and economics. Provides a vision for future behavioral research in operations. Written for academicians within the operations management community as well as for behavioral researchers, The Handbook of Behavioral Operations offers a comprehensive resource for the study of how individuals make decisions in an operational context with contributions from experts in the field. |
| 10 decisions of operations management: Operations Management R. Dan Reid, Nada R. Sanders, 2005-06-24 This 2nd Value Edition features all the content of Operations Management, 2nd Edition in a paperback format for a new low price. Taking a balanced, integrative approach, Operations Management, 2nd Value Edition demonstrates the critical impact OM has in today's business environments, and shows how it relates to every department in an organization. Authors R. Dan Reid and Nada R. Sanders provide clear, focused, and highly engaging coverage of key operations management topics, and make strong connections across concepts and chapters. |
| 10 decisions of operations management: Strategic Decision Making for Sustainable Management of Industrial Networks Jafar Rezaei, 2021-01-12 This book presents a diverse set of decision-making methodologies to solve some of the most important decisions that most organizations face today. It is an excellent demonstration of some great challenges in our society in the area of sustainability. These great challenges, ranging from sustainability in logistics to the use of renewable energies, needs to be urgently addressed. Sustainability has become one of the most important topics in management and many organizations are taking big steps towards sustainability. Organizations are attempting to use cleaner production technologies and renewable energies sources, to improve health and safety issues within their industries and the products and services they offer. These points involve several important strategic and managerial decisions, highlighted in this book. The book can be used by decision-makers and policy-makers as exemplary guidelines to solve sustainability problems. |
| 10 decisions of operations management: Operations Management Robert Dan Reid, Nada R. Sanders, 2010 With its abundance of step-by-step solved problems, concepts, and examples of major real-world companies, this text brings unparalleled clarity and transparency to the course. |
| 10 decisions of operations management: Problem Solving In Operation Management Patricia Esperanza Balderas-Cañas, Gabriel De Las Nieves Sánchez-Guerrero, 2020-09-10 This volume examines problem solving and applied systems aimed at improving performance and management of organizations. The book’s eight chapters are integrated into two parts: methodologies and techniques that discuss complex dynamic analysis of the organizations, participative processes for building trend scenarios, consultancy as a systemic intervention process, processes to promote innovative goals in organizations, and analytical processes and solid mathematical representation systems. The authors also include a model to urban parks location, an analytic model to urban services location, and a system to forecast demand with fussy sets. Describes methodologies to analyze processes in complex dynamic organizations, including as participative, interventional, innovative, and analytical approaches; Clarifies a strategies for providing structure to complex organizations and applying analytical methods to decision making; Illustrates problem holistic solving strategies; Explains how to approach several problems from a holistic point of view and how analyze the subjacent processes to make decisions. |
| 10 decisions of operations management: Encyclopedia of Operations Research and Management Science Saul I. Gass, Carl M. Harris, 2012-12-06 Operations Research: 1934-1941, 35, 1, 143-152; British The goal of the Encyclopedia of Operations Research and Operational Research in World War II, 35, 3, 453-470; Management Science is to provide to decision makers and U. S. Operations Research in World War II, 35, 6, 910-925; problem solvers in business, industry, government and and the 1984 article by Harold Lardner that appeared in academia a comprehensive overview of the wide range of Operations Research: The Origin of Operational Research, ideas, methodologies, and synergistic forces that combine to 32, 2, 465-475. form the preeminent decision-aiding fields of operations re search and management science (OR/MS). To this end, we The Encyclopedia contains no entries that define the fields enlisted a distinguished international group of academics of operations research and management science. OR and MS and practitioners to contribute articles on subjects for are often equated to one another. If one defines them by the which they are renowned. methodologies they employ, the equation would probably The editors, working with the Encyclopedia's Editorial stand inspection. If one defines them by their historical Advisory Board, surveyed and divided OR/MS into specific developments and the classes of problems they encompass, topics that collectively encompass the foundations, applica the equation becomes fuzzy. The formalism OR grew out of tions, and emerging elements of this ever-changing field. We the operational problems of the British and U. s. military also wanted to establish the close associations that OR/MS efforts in World War II. |
| 10 decisions of operations management: Service And Operations Management Cengiz Haksever, Barry Render, 2017-12-26 The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting.This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles.An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com. |
| 10 decisions of operations management: Building Intuition Dilip Chhajed, Timothy J. Lowe, 2008-07-11 This is the first book in the field that uses the power of the basic models and principles to provide students and managers with an intuitive understanding of operations management. The book touches on nine fundamental models and principles, and outlines the key insights behind each one. Some of the very biggest names in the Management Science field have developed and carefully written these chapters on the field’s basic models. |
| 10 decisions of operations management: Operations Management Ray R. Venkataraman, Jeffrey K. Pinto, 2018-11-29 Operations Management: Managing Global Supply Chains takes a holistic, integrated approach to managing operations and supply chains by exploring the strategic, tactical, and operational decisions and challenges facing organizations worldwide. Authors Ray R. Venkataraman and Jeffrey K. Pinto address sustainability in each chapter, showing that sustainable operations and supply chain practices are not only attainable, but are critical and often profitable practices for organizations to undertake. With a focus on critical thinking and problem solving, Operations Management provides students with a comprehensive introduction to the field and equips them with the tools necessary to thrive in today’s evolving global business environment. |
| 10 decisions of operations management: Operations Management in the Hospitality Industry Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo, 2021-06-10 From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization. |
| 10 decisions of operations management: Operations Management R. Dan Reid, Nada R. Sanders, 2019-12-05 As the business environment continues to rapidly change, Dan Reid and Nada Sanders have developed an integrated approach that makes the introductory OM course accessible and engaging for all business majors. Beyond providing a solid foundation, this course covers emerging topics like Artificial Intelligence, Robotics, Data Analytics, and Sustainability and gives equal time to strategic and tactical decisions in both service and manufacturing organizations. |
| 10 decisions of operations management: Production and Operations Management Systems Sushil Gupta, Martin Starr, 2014-02-07 Since the beginning of mankind on Earth, if the busyness process was successful, then some form of benefit sustained it. The fundamentals are obvious: get the right inputs (materials, labor, money, and ideas); transform them into highly demanded, quality outputs; and make it available in time to the end consumer. Illustrating how operations relate to the rest of the organization, Production and Operations Management Systems provides an understanding of the production and operations management (P/OM) functions as well as the processes of goods and service producers. The modular character of the text permits many different journeys through the materials. If you like to start with supply chain management (Chapter 9) and then move on to inventory management (Chapter 5) and then quality management (Chapter 8), you can do so in that order. However, if your focus is product line stability and quick response time to competition, you may prefer to begin with project management (Chapter 7) to reflect the continuous project mode required for fast redesign rapid response. Slides, lectures, Excel worksheets, and solutions to short and extended problem sets are available on the Downloads / Updates tabs. The project management component of P/OM is no longer an auxiliary aspect of the field. The entire system has to be viewed and understood. The book helps students develop a sense of managerial competence in making decisions in the design, planning, operation, and control of manufacturing, production, and operations systems through examples and case studies. The text uses analytical techniques when necessary to develop critical thinking and to sharpen decision-making skills. It makes production and operations management (P/OM) interesting, even exciting, to those who are embarking on a career that involves business of any kind. |
| 10 decisions of operations management: The Essential MBA Susan Miller, 2011-11-09 For help preparing for, and support during your MBA course, The Essential MBA brings together a comprehensive overview of the main subjects taught on MBA and business and management programmes in one book. Each chapter is written by a specialized contributor and offers students a helpful introduction to each topic of study, including: Sections on research methods and study skills Further reading recommendations and questions for reflection A critical perspective of the subject matter and reviews of alternative approaches. This text is an invaluable guide for MBA students, as well a useful introduction for undergraduate and postgraduate students of business and management. Susan Miller is Professor of Organisational Behaviour at Hull University Business School |
| 10 decisions of operations management: Operations Management Roberta S. Russell, Bernard W. Taylor, 2011 The book demonstrates the skills needed to be a successful operations manager and gives an understanding of qualitative and quantitative operations management processes. |
| 10 decisions of operations management: Operations Management in Automotive Industries Marco Gobetto, 2013-10-23 This book has proved its worth over the years as a text for courses in Production Management at the Faculty of Automotive Engineering in Turin, Italy, but deserves a wider audience as it presents a compendium of basics on Industrial Management, since it covers all major topics required. It treats all subjects from product development and “make or buy”-decision strategies to the manufacturing systems setting and management through analysis of the main resources needed in production and finally exploring the supply chain management and the procurement techniques. The very last chapter recapitulates the previous ones by analysing key management indicators to pursue the value creation that is the real purpose of every industrial enterprise. As an appendix, a specific chapter is dedicated to the basics of production management where all main relevant definitions, techniques and criteria are treated, including some numerical examples, in order to provide an adequate foundation for understanding the other chapters. This book will be of use not only to Automotive Engineering students but a wide range of readers who wish to gain insight in the world of automotive engineering and the automotive industry in general. |
| 10 decisions of operations management: Small Business Management Tim Mazzarol, Sophie Reboud, 2019-11-21 This textbook familiarises students with the theory and practice of small business management and challenges assumptions that may be held about the way small business management can or should adopt the management practices of larger firms. For students interested in establishing and managing their own small firm, this book helps them to focus their thinking on the realities of life as a small business owner-manager – both its challenges and its rewards. For postgraduate students that are keen to ‘make a difference’, this text enables them to understand how they might consult to small firms and assist owner-managers to establish and grow their ventures. In addition to students, this book is also useful to small business owner-managers as a general guide on how they might better manage their operations. Managers in large corporations and financial institutions who deal with small businesses as clients or suppliers, and professionals such as accountants, lawyers and consultants who provide advice and other services to small businesses will also find the book of interest. |
| 10 decisions of operations management: Management Science, Logistics, and Operations Research Wang, John, 2013-09-30 This book examines related research in decision, management, and other behavioral sciences in order to exchange and collaborate on information among business, industry, and government, providing innovative theories and practices in operations research--Provided by publisher. |
| 10 decisions of operations management: Influencing Customer Demand Mahya Hemmati, Mohsen S. Sajadieh, 2021-07-21 In today’s competitive markets, considering the demand and the supply chain sides is crucial to keeping revenue and customer satisfaction maximized. Managing and planning demand play a vital role in the sustainability of a company. This is the first book to the discuss managerial, mathematical, and conceptual framework of influencing factors on demand along with accurate mathematical analyses to evaluate and raise revenue. The book provides an understanding of the key elements that impact buyer demand. It presents the mathematical relationship between the influencing factors and the demand functions. It discusses the methods used for inspiring demand, how to measure demand dependency on components such as price, quality, and inventory, and it helps management improve alignment between supply and demand by affecting the level and understanding of the role within supply chain management (SCM). This book is applicable for the professional as well as for academia. It can help those working in SCM, project management, production, inventory control, scheduling, engineering management, retail management, and operations management. |
| 10 decisions of operations management: Operations Management Jay H. Heizer, Barry Render, 2005 Now in its seventh edition, this text provides a state-of-the-art overview of operations management. It includes a new chapter on capacity planning and a 'behind the scenes' look at the integration of operation management at Hard Rock Cafe. |
| 10 decisions of operations management: Risk Management of Supply and Cash Flows in Supply Chains Jian Li, Jia Chen, Shouyang Wang, 2011-09-15 Risk management has become an essential issue in supply chain management, from the modeling of the decision maker's risk preference, and the studies on uncertain elements such as demand, supply, price, lead time, etc., to the consideration of more practical background including cash flow constraints, inventory financing and delayed cash payment. In this new volume, the authors provide a framework to study the interaction of various factors related to risk and their influence on supply chain management. The scope of areas covered includes operations management, decision analysis, and business administration. This book focuses on several key issues of risk management in supply chains. Specifically, an analysis framework is presented for studying the supplier selection problem and identifying the optimal sourcing strategy in a one-retailer two-suppliers supply chain with random yields. The optimal sourcing strategy of a retailer and the pricing strategies of two suppliers under an environment of supply disruption are investigated. Besides, the authors study the dynamic inventory control problems with cash flow constraints, financing decisions as well as delayed cash payment. In addition, originating from the annual international iron ore price negotiation, the authors model the bargaining process to deal with the risk of wholesale price in the game analysis context. Within the three perspectives of risk management in supply chains, the modeling of decision maker's risk preference has been extensively studied and many results have been obtained to guide the practice. However, the analysis on the other two kinds of topics is still in its infancy, and needs more efforts from academia. It is thus the ambition and innovation for this book to contribute on risk management in supply chains in the following ways: (1) characterizing the explicit sourcing strategy (i.e., single sourcing or dual sourcing) to deal with supply disruption risk; (2) introducing the concepts of financial risk measurement by incorporating cash flow constraints, inventory financing and delayed cash payment into inventory management models; and (3) providing insights for the iron ore price negotiation to help steel manufacturers handle the risk of price increase. |
| 10 decisions of operations management: Logistics Operations and Management Reza Farahani, Laleh Kardar, 2011-05-25 This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends. An introduction to logistics Provides practical applications Discusses trends and new strategies in major parts of the logistic industry |
| 10 decisions of operations management: Operations and Service Management: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2017-11-30 Organizations of all types are consistently working on new initiatives, product lines, and workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task is essential to business success. Operations and Service Management: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest research on business operations and production processes. It examines the need for a customer focus and highlights a range of pertinent topics such as financial performance measures, human resource development, and business analytics, this multi-volume book is ideally designed for managers, professionals, students, researchers, and academics interested in operations and service management. |
| 10 decisions of operations management: Supply Chain Scheduling Zhi-Long Chen, Nicholas G. Hall, 2022-02-07 Supply chain scheduling is a relatively new research area with less than 20 years of history. It is an intersection of two traditional areas: supply chain management and scheduling. In this book, the authors provide a comprehensive coverage of supply chain scheduling. The book covers applications, solution algorithms for solving related problems, evaluation of supply chain conflicts, and models for encouraging cooperation between decision makers. Supply chain scheduling studies detailed scheduling issues within supply chains, as motivated by a variety of applications in the real world. Topics covered by the book include: Coordinated decision making in centralized supply chains, including integrated production and distribution scheduling, joint scheduling and product pricing, and coordinated subcontracting and scheduling. Coordination and competition issues in decentralized supply chains, including conflict and cooperation within scheduling decisions made by different parties in supply chains, and both cooperative and non-cooperative supply chain scheduling games. The book describes a variety of representative problems within each of these topics. The authors define these problems mathematically, describe corresponding applications, and introduce solution methods for solving each problem to improve supply chain performance. |
| 10 decisions of operations management: Operations Management Mike Pycraft, 2000 |
| 10 decisions of operations management: Operations Management Roberta S. Russell, Bernard W. Taylor, 2009 Featuring an ideal balance of managerial issues and quantitative techniques, this introduction to operations management keeps pace with current innovations and issues in the field. It presents the concepts clearly and logically, showing readers how OM relates to real business. The new edition also integrates the experiences of a real company throughout each chapter to clearly illustrate the concepts. Readers will find brief discussions on how the company manages areas such as inventory and forecasting to provide a real-world perspective. |
| 10 decisions of operations management: Behavioral Issues in Operations Management Ilaria Giannoccaro, 2013-01-10 Behavioral Operations Management has been identified in the last years as one of the most promising emerging fields in Operations Management. Behavioral Issues in Operations Management explains and examines up-to-date research in this field, which works to analyze the impact of human behavior on the management of complex operating systems. A collection of studies from leading scholars presents different methodologies and approaches, supported by real data and case studies. Issues such as building trust and strong cooperative relationships with suppliers, enhancing motivation and designing proper incentives for stimulating more effective decision maker behaviours are considered. The main decision-making processes affected by behavioral issues are also analyzed with a focus on new product development, logistics, and supply chain integration. The broad coverage of methodologies and practical implications makes Behavioral Issues in Operations Management an ideal reference for both researchers developing new topics such as NK fitness landscapes and managers with an interest in behavioral management operations. |
| 10 decisions of operations management: Ask a Manager Alison Green, 2018-05-01 'I'm a HUGE fan of Alison Green's Ask a Manager column. This book is even better' Robert Sutton, author of The No Asshole Rule and The Asshole Survival Guide 'Ask A Manager is the book I wish I'd had in my desk drawer when I was starting out (or even, let's be honest, fifteen years in)' - Sarah Knight, New York Times bestselling author of The Life-Changing Magic of Not Giving a F*ck A witty, practical guide to navigating 200 difficult professional conversations Ten years as a workplace advice columnist has taught Alison Green that people avoid awkward conversations in the office because they don't know what to say. Thankfully, Alison does. In this incredibly helpful book, she takes on the tough discussions you may need to have during your career. You'll learn what to say when: · colleagues push their work on you - then take credit for it · you accidentally trash-talk someone in an email and hit 'reply all' · you're being micromanaged - or not being managed at all · your boss seems unhappy with your work · you got too drunk at the Christmas party With sharp, sage advice and candid letters from real-life readers, Ask a Manager will help you successfully navigate the stormy seas of office life. |
| 10 decisions of operations management: Managing Service Operations Bill Hollins, Sadie Shinkins, 2006-09-18 `Bill Hollins continues his practical investigation of design in the service sector. In this new book with Sadie Shinkins, he provides a down to earth approach to an important topic in the field′ - Naomi Gornick, Honorary Professor, University of Dundee Guiding readers through each stage in the design and implementation of service operations, this book combines lively examples that are easy to relate to with clearly explained theory. Throughout, chapters contain pedagogical features that will help students to get the most from the ideas and examples being presented in the book. They include: - Chapter objectives; - Short cases; - Student exercises; - Chapter summaries; - Further reading section; - A glossary of key terms. |
| 10 decisions of operations management: Operations Management For Dummies Mary Ann Anderson, Edward J. Anderson, Geoffrey Parker, 2013-07-09 Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course. |
| 10 decisions of operations management: Operations Management : a Quantitative Approach P. B. Mahapatra, 2010 It is specially designed to suit the latest syllabi of courses on Production/Operations Management offered by various universities to the undergraduate students of Mechanical Engineering, Production Engineering and Industrial Engineering as well as students of Master of Business Administration (MBA) specializing in Production and Operations Management stream. The book offers a balanced coverage of the fundamental principles of managing operations and the quantitative techniques used to support the functions of operations management. There are many worked-out examples in each chapter to enable students to comprehend the quantitative material of the book. The text is divided into two parts. Techniques of operations research such as linear programming, transportation assignment models, dynamic optimization and waiting line models are discussed in Part I. Some generic classes with functions for array and matrix manipulation, analysis of queuing models and evaluation of probability for some standard distributions have been defined and used throughout for writing programs for diverse managerial applications. Part II is devoted to a detailed discussion of management functions such as Product Design and Development, Forecasting, Capacity Analysis, Plant Layout, Assembly Line Balancing, Inventory Control, Materials Requirement Planning, Production Scheduling, Quality Control, Total Quality Management, Just in Time (JIT), Supply Chain Management, Maintenance Management and Six Sigma. Small computer programs have been given wherever required for solving practical problems. The functions developed in generic base classes have been used to take advantage of source code reusability offered by Object Oriented Programming (C++). |
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