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Acute Care Case Management: Navigating the Complexities of Urgent Healthcare
Author: Dr. Eleanor Vance, RN, CCM, is a board-certified Case Manager with over 15 years of experience in acute care settings. She holds a Doctorate in Nursing Practice and is a recognized expert in developing and implementing effective acute care case management programs.
Publisher: Healthcare Insights Publishing, a leading publisher of peer-reviewed journals and practical guides focused on healthcare administration and patient care optimization.
Editor: Mr. David Chen, MHA, has over 20 years of experience in healthcare management and editing. He is the former Chief Operating Officer of a large regional hospital system.
Keywords: acute care case management, case management, acute care, healthcare management, patient care, discharge planning, utilization management, transitional care, healthcare optimization, patient advocacy, care coordination
What is Acute Care Case Management?
Acute care case management is a crucial component of modern healthcare delivery, focusing on the coordinated and efficient management of patients experiencing acute or urgent medical conditions. Unlike chronic disease management, which often spans extended periods, acute care case management addresses immediate needs and facilitates timely and appropriate transitions of care. It involves a multidisciplinary approach, bringing together physicians, nurses, social workers, therapists, and other healthcare professionals to create a holistic care plan for each patient. The ultimate goal of acute care case management is to optimize patient outcomes, improve patient satisfaction, and reduce healthcare costs by minimizing unnecessary hospital stays and readmissions.
Methodologies and Approaches in Acute Care Case Management
Several methodologies underpin effective acute care case management. These often overlap and are adapted to fit individual patient needs and hospital settings.
1. The Interdisciplinary Team Approach: This foundational methodology emphasizes collaboration among all healthcare professionals involved in a patient's care. Regular team meetings, shared electronic health records, and clear communication protocols are essential elements of this approach. Effective interdisciplinary communication is crucial in preventing errors and ensuring a seamless transition of care.
2. Care Coordination: Acute care case managers act as central coordinators, ensuring that all aspects of a patient's care are aligned and progressing smoothly. This includes scheduling tests, arranging consultations with specialists, and coordinating discharge planning. Proactive care coordination minimizes delays and potential complications.
3. Utilization Management: This involves carefully reviewing the appropriateness and necessity of all healthcare services provided to a patient. Utilization management aims to avoid unnecessary procedures, hospitalizations, and treatments, contributing to cost savings and preventing potential harm from over-treatment. It is a vital element of efficient acute care case management.
4. Discharge Planning: This critical aspect of acute care case management begins upon admission and involves creating a detailed plan for the patient's transition from the hospital to their next level of care (home, rehabilitation facility, long-term care). It addresses logistical needs like transportation, medication management, and follow-up appointments. Effective discharge planning significantly reduces the likelihood of hospital readmissions.
5. Evidence-Based Practice: Acute care case management relies on evidence-based guidelines and protocols to ensure that care is consistent with the latest research and best practices. Continuous monitoring of outcomes and adaptation of strategies based on data are crucial.
6. Patient-Centered Care: This philosophy puts the patient's preferences and goals at the center of the care plan. Acute care case managers work closely with patients and their families to understand their needs and ensure that the plan aligns with their values and wishes. Shared decision-making is a key component of patient-centered acute care case management.
Technology's Role in Acute Care Case Management
Technological advancements are transforming acute care case management. Electronic health records (EHRs) facilitate seamless information sharing among providers. Telehealth technologies allow for remote monitoring and communication, improving access to care and reducing the need for unnecessary hospital visits. Data analytics tools help identify patterns and predict potential complications, enabling proactive interventions.
Challenges in Acute Care Case Management
Despite its benefits, acute care case management faces challenges. These include:
High patient volume and staff shortages: The increasing demand for acute care services, coupled with limited staffing, can strain case management resources.
Complexity of patient needs: Managing patients with multiple chronic conditions and complex medical histories presents unique challenges.
Lack of interoperability between healthcare systems: Difficulties sharing information across different healthcare organizations can hinder seamless transitions of care.
Reimbursement models: Funding models for acute care case management can sometimes limit the scope and intensity of services.
Conclusion
Acute care case management plays a vital role in delivering high-quality, cost-effective healthcare. By employing a variety of methodologies, including interdisciplinary team approaches, care coordination, utilization management, and evidence-based practices, acute care case management strives to improve patient outcomes, enhance patient satisfaction, and optimize the use of healthcare resources. Addressing the ongoing challenges and leveraging technological advancements will be crucial to further improve the effectiveness and impact of this essential aspect of modern healthcare.
FAQs
1. What is the difference between acute and chronic care case management? Acute care case management focuses on short-term, urgent medical needs, while chronic care management addresses long-term health conditions.
2. Who are the members of an acute care case management team? A typical team includes physicians, nurses, social workers, therapists, dieticians, and case managers.
3. How does acute care case management reduce healthcare costs? By preventing unnecessary hospitalizations, reducing readmissions, and optimizing the use of resources.
4. What are the key performance indicators (KPIs) for acute care case management? KPIs include length of stay, readmission rates, patient satisfaction scores, and cost per case.
5. How does technology impact acute care case management? EHRs, telehealth, and data analytics tools enhance communication, monitoring, and decision-making.
6. What are some common challenges faced by acute care case managers? High patient volumes, staff shortages, complex patient needs, and reimbursement issues.
7. What is the role of patient advocacy in acute care case management? Case managers advocate for patients' rights and needs, ensuring they receive appropriate care.
8. How is discharge planning crucial in acute care case management? It ensures a smooth transition from hospital to home or other care settings, minimizing disruptions and complications.
9. What is the future of acute care case management? Increased use of technology, personalized care approaches, and a greater focus on preventative care are key trends.
Related Articles:
1. "Optimizing Discharge Planning in Acute Care Settings": This article examines best practices for effective discharge planning, minimizing readmissions and improving patient outcomes.
2. "The Role of Technology in Enhancing Acute Care Case Management": This piece explores how EHRs, telehealth, and data analytics improve efficiency and coordination.
3. "Interdisciplinary Teamwork in Acute Care Case Management: A Collaborative Approach": This article emphasizes the importance of effective communication and collaboration among healthcare professionals.
4. "Evidence-Based Practices in Acute Care Case Management: A Review of Current Literature": This article summarizes the latest research and best practices in acute care case management.
5. "Measuring the Effectiveness of Acute Care Case Management Programs: Key Performance Indicators": This article focuses on defining and measuring the success of acute care case management initiatives.
6. "Addressing the Challenges of Acute Care Case Management in Underserved Populations": This article examines the unique challenges in providing acute care case management to vulnerable patient groups.
7. "The Impact of Acute Care Case Management on Patient Satisfaction and Outcomes": This piece explores the correlation between acute care case management and positive patient experiences.
8. "Cost-Effectiveness of Acute Care Case Management: A Comparative Analysis": This article compares the cost-effectiveness of acute care case management with traditional approaches to care.
9. "The Future of Acute Care Case Management: Trends and Innovations": This article looks ahead at the emerging trends and technological advancements shaping the future of acute care case management.
acute care case management: A Practical Guide to Acute Care Case Management Colleen M. Morley DNP CCM CMAC CMCN ACM-, 2021-12-15 |
acute care case management: Case Management Suzanne K. Powell, Hussein M. Tahan, 2018-02-26 Prepare for a new career as a case manager—or just upgrade your skills to a whole new level—with the newly updated Case Management: A Practical Guide for Education and Practice, 4th Edition. Ideal for case management certification (CCMC) exam preparation, this is a thorough review of the case manager’s many roles and skills, from acute to post-acute care. Whether you are a nurse transitioning to case management or already active in it, this is your road map to coordinating successful patient care, from hospital to home. Build a strong case management career foundation, with expert, evidence-based direction: NEW chapter on case manager orientation programs that offers orientation checklists, competency assessment, and learning profiles, with available online tools NEW topics on current practice issues and developments, including the impact of the Patient Protection and Affordable Care Act and value-based care NEW content on experiential, problem-based learning—learning practices, training programs, case management team professional development Offers in-depth, evidence-based guidance on: The case manager’s roles, functions, and tasks Key concepts—quality management and outcomes evaluation, legal and ethical considerations, case management process, utilization management, transitions of care The role of the nurse case manager versus social worker role Strategies that ensure effectiveness of case management models Coordinating care, protecting privacy and confidentiality, health insurance benefit analysis, practice standards The Case Management Code of Professional Conduct, accreditation agencies and standards, specialty board certifications Management of resources and reimbursement concepts Case management in various settings—acute care, emergency department, admissions, perioperative services, disease management, insurance case management, palliative care, end-of-life care, hospice, home health care, physician groups, public health/community-based care, rehabilitation Ideal preparation for the CCMC exam—offers a large portion of CCMC exam content—and for Continuing Education Unit (CEU) for Case Management study A must-have desk reference that offers plentiful case studies—considered to be “the bible” of case management |
acute care case management: CMSA's Integrated Case Management Kathleen Fraser, MSN, MHA, RN-BC, CCM, CRRN, Rebecca Perez, MSN, RN, CCM, FCM, Corine Latour, PhD, RN, 2018-01-28 Written by case managers for case managers, this reference manual for nurses and other health professionals presents a CMSA tested approach towards systematically integrating physical and mental health case management principles and assessment tools. Since the health care field has undergone major changes such as the passing of the Patient Protection and Affordable Care Act, Mental Health Parity, Transition of Care & Chronic Care Management and the Medicare Act and CHIP Authorization Act (MACRA), health care workers must competently know how to integrate those new regulations, describe alternative payment options, and implement requirements for greater patient and family assessment, care planning, and care coordination in their practice. CMSA’s Integrated Case Management delves into the role of the case manager and unpacks how case managers assess and treat complex patients. These are patients who may be challenged with medical and behavioral conditions, poor access to care services, as well as chronic illnesses and disabilities, and require multidisciplinary care to regain health and function. With a wealth of information on regulatory requirements, new models of care, integration of services, digital and telemedicine, and new performance measures that are clearly defined for nurses in nursing terminology, chapters outline the steps needed to begin, implement, and use the interventions of the Integrated Case Management approach. All content aligns with the newly revised 2017 Model Care Act, CMSA Standards of Practice 2016 as well as the CMSA Core Curriculum for Case Management Third Edition. |
acute care case management: A Guide for Nurse Case Managers Charlotte Cox, 2010-08-12 The position of nurse case managers can be a rewarding but challenging career, as these managers play a vital role in a patient’s care. In A Guide for Nurse Case Managers, author Charlotte Cox provides an insightful guide to this evolving field of medicine. Geared for those working in hospital settings, clinics, and health plan offices, this helpful reference text provides guidelines, tips, and tools for becoming a successful nurse case manager. With more than thirty years of health care experience, Cox provides a detailed overview of this important nursing position that works to usher a patient through the health care system. A Guide for Nurse Case Managers • defines the case manager role; • provides an understanding of the basics of utilization and case management; • gives an overview of Medicare and Medicaid procedures; • discusses the care planning process; • shows how to structure a community resource base. Whether you are a new case manager, a student, or a seasoned nurse needing a refresher about job basics, A Guide for Nurse Case Managers will help to shape your practice, provide valuable tips and reference tools, and help you with proven organizational ideas to succeed in the career. |
acute care case management: Foundations of Case Management Deanna Cooper Gillingham, 2021-10-16 |
acute care case management: The Leader's Guide to Hospital Case Management Stefani Daniels, Marianne Ramey, 2005 This text will address the role of the hospital case manager from a busniess perspective rather than a nursing perspective. Will engage all areas that are involved with the health care system, in pursuit of global objectives on behalf of every stakeholder. |
acute care case management: Nursing Case Management Elaine Cohen, Toni G. Cesta, 2004-08-26 This classic resource offers complete coverage of nursing case management - from theoretical background and historical perspective to practical applications and how the field is changing to meet the challenges of today's health care environment. It focuses on the implementation of various case management models used throughout the United States and abroad. Key topics include the impact of public policy on health care; understanding the effects of health care reimbursement and its application at the patient level; throughput and capacity management; the impact of the revenue cycle; compliance and regulatory issues; and principles needed to improve case manager-client interaction. This helpful resource is designed to help nurse case managers assess their organization's readiness for case management, prepare and implement a plan to achieve necessary improvements and evaluate the plan's success. Includes numerous proven case management models currently being used in institutions across the country Organized to take the nursing case manager on a journey from the historical development of nursing case management to the successful implementation of a case management program Offers detailed guidance for planning, implementing, and evaluating a case management program Outlines the planning process with information on key topics such as analysis of the organization, the role of the organization's members, selection criteria for new case managers, case management education, credentialing, and partnerships Features guidelines for implementing a case management program with information on ethical issues, technology, compliance, and regulatory issues Addresses the evaluation component of developing and implementing a case management program by presenting information on outcomes, research, documentation, continuous quality improvement, measuring cost effectiveness, care continuum, and evidence-based practice Presents acute care and community based models of case management Highlights the evolution of collaborative models of case management, addressing key elements of joint decision-making, shared accountability, and interdisciplinary systems of care Addresses health care delivery through case management and public policy by presenting current legislative issues and their affect on both health care reimbursement and the application of care at the patient level Presents the insights, experiences, and advice of nursing administrators who have researched and successfully implemented nursing case management programs in various facilities |
acute care case management: Case Management Models, Second Edition Karen Zander, 2017-06-28 Explains the differences between case management and social work and the ways in which case management functions have evolved over time. Case management is continuously evolving to meet the needs of patients and manage the quality, financial, and legal risks health care systems and accountable care organizations (ACO) face. |
acute care case management: The Case Manager's Handbook Catherine M. Mullahy, 2010-10-25 Written by renowned author, Catherine Mullahy, The Case Manager’s Handbook, Fourth Edition, is the ultimate how-to guide for case managers. This practical resource helps case managers build fundamentals, study for the CCM exam, and most importantly, advance their careers after the exam. Using real-life examples and an easy-to-read, conversant style, this reference defines “Best in Class” case management, examines the case management process, and presents practical procedural information. It is an excellent daily reference and training resource for new case managers and seasoned professionals in various setting facing the day-to-day challenges of case management. Certain to become the “go to resource” resource that previous editions have, this Fourth Edition features updated and enhanced chapters, and brand new chapters covering such timely topics as: * Obesity – The New Epidemic * Our Nation’s Multiculturalism and Challenges to Case Managers * Health Literacy and Adherence Issues * Pharmaceuticals – The Ever-Evolving World * Our Aging Population, Medical Advancements and New Case Management Considerations * Direct to Consumer Community-Based Case Management * Continuum Concepts |
acute care case management: Emergency Department Case Management, Second Edition Kathleen Walsh, Karen Zander, 2014-11-14 From defining goals, clarifying roles, and understanding the necessary knowledge and skills required, Emergency Department Case Management: The Compendium of Best Practices, 2nd Edition will ensure that ED case management staff have a solid and sustainable foundation in place. After exploring models and reviewing emergency department infrastructure, this compendium will help readers outline key partnerships, present multiple options for case finding, tackle observation status accurately, address quality and evaluation issues, and identify ways ED RN case managers and social workers coordinate care for complex cases, such as pediatric, psychiatric, homeless, and uninsured populations. In addition to many new tools, this book is also packed with more than 20 detailed spotlights and case studies discussing ED case management strategies, best practices, and experiences of ED professionals from across the country. The new edition includes: The presence of case management RNs and Social Workers in emergency departments (ED) has become a standard since the first edition of this text was published in 2007. Ever-expanding and changing regulations for EDs and hospitals have emerged, while best practices have evolved to address these challenges. This new edition discusses these changes and provides updated guidance on running a compliant, effective, and efficient case management team in the ED. It also provides insight on adapting the role of case management based on unique ED patient populations and helps ED case managers stay ahead of the curve by examining what lies ahead in their profession. |
acute care case management: The Hospital Case Management Orientation Manual Peggy Rossi, Bsn, Mpa, CCM, Karen Zander, 2014-06-12 The Hospital Case Management Orientation Manual Guide is a comprehensive resource that supplements of initial training for new case managers. This book explains what to document, where to document it to ensure appropriate level of care and reimbursement, and how to avoid unnecessary denials. This book's focus is utilization management, discharge planning, and relevant CMS regulations. It can help new case managers learn how to perform their jobs effectively on their own time. It can also serve as a wide-ranging resource for more experienced case managers, particularly those whose training was less than adequate. |
acute care case management: Health and Human Services Issues United States. General Accounting Office, 1993 Discussing major policy, management, and program issues facing Congress and the Clinton administration in the area of health and human services, this pamphlet provides recommendations for the Department of Health and Human Services (HHS) regarding the social security system, the welfare system, preventing child abuse, and safeguarding the nation's food supply. Following an overview of important issues facing the nation, the second section suggests steps to bolster public confidence in the social security system, including building the system's trust fund by increasing contribution levels and modernizing computer systems. The next section provides recommendations for continuing the welfare reform movement and the implementation of the Family Support Act, such as developing automated data systems to effectively manage caseloads, setting goal-oriented program performance standards, and identifying and sharing effective initiatives between states. The fourth section suggests that HHS provide states with greater flexibility in using government funds to prevent child abuse through early intervention and that a national foster care system be developed to provide outcome-oriented data on child welfare services. The final section proposes that an agency-wide system for tracking regulation development be implemented in the Food and Drug Administration to improve agency effectiveness and better allocate existing resources. Includes references for 22 related GAO products. (BCY). |
acute care case management: CCM Certification Made Easy Andrea Morris, 2016-07-20 We are extremely pleased to tell you that CCM Certification Made Easy has been updated to it's Second Edition, and includes all the new material recently added to the CCM Exam. Every subdomain is covered on the exam. CCM Certification Made Easy is clearly the most complete CCM Exam prep book you can buy.Up to date - every area has been revisited for this updated edition to keep pace with the substantial changes in healthcare and the CCM Exam.Includes a condensed versions of the CCMC's Glossary of Terms that are an essential resource to pass the CCM Exam.Includes a website link to download a free companion workbook and study strategies that countless case managers have used to pass the CCM Exam at no extra charge. |
acute care case management: Nursing Case Management Elaine Liebman Cohen, Toni G. Cesta, 1993 A resource for nurse managers and clinicians with a guide to assessing an organization's readiness for nursing case management. This is the second edition of the title, which gives information on how to prepare an action plan and evaluate its success. New topics include technology and ethical issues. |
acute care case management: The Case Manager's Handbook Catherine M. Mullahy, 2013-06-20 Written by renowned author Catherine Mullahy, The Case Manager’s Handbook, Fifth Edition is the ultimate how-to guide for case managers. This practical resource helps case managers build fundamentals, study for the Certified Case Manager (CCM) exam, and most importantly, advance their careers after the exam. Written for all professionals in all practice settings in case management, it uses real-life examples and an easy-to-read, conversational style to examine the case management process while presenting practical procedural information. An excellent daily reference and training guide for new case managers and seasoned professionals in various setting, The Case Manager’s Handbook, Fifth Edition is the “go-to” resource for facing the day-to-day challenges of case management, especially as the nation navigates through the many changes introduced by the landmark Patient Protection and Affordable Care Act. Significantly updated and revised, it contains eight new chapters: * Hospital Case Management: Changing Roles and Transitions of Care * Patient Centered Medical Home, ACOs, Health Exchanges * Evidence-Based Practice * Public Sector Reimbursement * Predictive Modeling * Pain Management * Health Technology, Trends, and Implications for Case Managers * The Affordable Care Act of 2010: Implications for Case Managers Included with each new print book is an Access Code for a Navigate Companion Website for students with objectives, multiple choice questions, and bonus appendices. |
acute care case management: Social Work Case Management Betsy Vourlekis, 2017-07-05 This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context. |
acute care case management: Case Management Arthur J. Frankel, Sheldon Gelman, Diane K. Pastor, 2019 Over the course of twenty years and across three editions, this text has approached case management as both an art and a science by providing students and practitioners with the basics of case management theory, skills, and applications. This fourth edition, which focuses on both the social work and nursing professions, offers trainers, instructors, and students detailed information about how case management is delivered, major issues encountered in practice, how services are affected by different populations, and the unique skills that are required by case managers in order to be effective. Chapter exercises and numerous case examples help readers practice some of the skills associated with the content offered.Case Management is unique in that it brings together the major professions that conduct case management in the United States. It is focused on skill learning more than on theory, and discusses not only the importance of case management in the current social work and medical milieu, but also the challenges that case managers face in helping clients. In addition, the text offers a model for integrated case management between professions and in numerous settings, including nursing centers, community mental health facilities, and criminal justice centers. |
acute care case management: Solution-Focused Case Management Robert G. Blundo, PhD, LCSW, Joel K Simon, MSW, ACSW, BCD, 2015-11-06 “Blundo and Simon have successfully outlined how a solution-focused perspective can be a powerful tool for case managers. Their understanding and presentation is based upon practice scenarios that are real and applied...They clearly demonstrate the impact of ‘thinking and language’ and the importance of building a collaborative relationship with clients. Their work challenges the traditional theory-driven interventions that focus on problems and arrive at a diagnosis . They encourage a ‘shift’ to a co-constructive partnership that requires a practitioner to respect that clients are ‘experts of their own lives’...They provide a clear step-wise discussion of techniques and strategies that can be employed working with individuals and families in case management settings. This book is a must read.” -Lawrence T. Force, PhD. LCSW-R Professor of Psychology, Mount Saint Mary College, Newburgh, NY From the Foreword Solution-focused practice is a paradigm that stresses client abilities, strengths, and individual goals rather than disability. Written by a team of educator/practitioners noted for their expertise in solution-focused therapy, this “how-to” text for social work, counseling, and psychology students guides current and future case managers in learning this strengths-based, collaborative approach to case management. It discusses both the philosophical basis for solution-focused casework and demonstrates how it is ideally suited for the case management process. The book is based on teaching materials the authors have developed and used in their classes and workshops with undergraduate and graduate students and professionals. The text incorporates new research and theoretical developments in solution-focused therapy as well as actual practice scenarios demonstrating the process of building a collaborative relationship with individual clients and families. Replete with strategies and tools for practicing solution-focused case management, the text describes such essential skills as identifying goals, monitoring progress, working with other agencies, and transitioning out of treatment. It discusses issues related to ethical practice and presents strategies for self-care. Additionally, the book addresses diversity and social justice and their relationships to solution-focused practice. Student exercises help to reinforce knowledge. The text will assist case managers in a variety of settings—hospitals, nursing homes, rehabilitation facilities, community-based mental health agencies, schools, prisons, court systems, and shelters for the homeless and victims of domestic violence—to partner with their clients towards finding strengths-based and solution-focused approaches to resolving issues in a positive way. Key Features: Authored by noted experts in solution-focused education and practice Facilitates a reframing of casework and case management around client strengths and resources Provides specific case examples that allow readers to troubleshoot and apply solution-focused principles to practice Includes student exercises throughout the book |
acute care case management: Conditions of Participation for Hospitals United States. Social Security Administration, 1966 |
acute care case management: Case Management Nurse Exam , 2018-04-12 ***Includes Practice Test Questions*** Case Management Nurse Exam Secrets helps you ace the Case Management Nurse Exam without weeks and months of endless studying. Our comprehensive Case Management Nurse Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. Case Management Nurse Exam Secrets includes: The 5 Secret Keys to Case Management Nurse Exam Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; A comprehensive General Strategy review including: Make Predictions, Answer the Question, Benchmark, Valid Information, Avoid Fact Traps, Milk the Question, The Trap of Familiarity, Eliminate Answers, Tough Questions, Brainstorm, Read Carefully, Face Value, Prefixes, Hedge Phrases, Switchback Words, New Information, Time Management, Contextual Clues, Don't Panic, Pace Yourself, Answer Selection, Check Your Work, Beware of Directly Quoted Answers, Slang, Extreme Statements, Answer Choice Families; A comprehensive Content review including: Case Management Plan, Clinical Practice, Practice Guidelines, Algorithms, Myocardial Infarction, Intravenous Therapy, Psychosocial Assessment, Outcome Indicators, Discharge Planning, Cultural Differences, Cultural Competency, Advanced Directives, Transitional Care Planning, Life Care Planner, Disease Management Program, Predictive Modeling, Premature Infant, Geriatric Case Management, Five D's of Depression, Behavioral Illnesses, Case Management Information Systems, Data Warehouse, Asthma, Emergency Assistance, Vocational Education, Subacute Setting, Disposable Medical Supplies, Durable Medical Equipment, Retrospective Review, Term Preauthorization, Private Payers Groups, and much more... |
acute care case management: Case Management in Health Care Peggy Rossi, 2003 Case Management in Health Care is a comprehensive reference designed to educate nurses and other health care professionals on the processes involved in case management. This reference discusses interventions and collaboration efforts that are necessary to move the patient through the continuum of care. It explores the changes in case management and it explains the financial, legal, and service aspects of this field. It is appropriate for nursing students (undergraduate and graduate) as well as for practicing case managers. Focuses on the most current topics that are based on the changes and trends in case management and health care. Addresses health care policies, laws and regulations as they apply to a case manager's day-to-day responsibilities. Presents the basics on health insurance and the alternate funding programs equipping case managers to become active advocates for their patients. Explores the pitfalls and barriers frequently encountered when locating appropriate patient resources, and explains how to overcome them. Discusses various levels of care and treatment settings outside the acute care setting (ex. skilled nursing facility and home health care). Explains the increasing number of case management models that are being used in various clinical settings. Compares the roles and responsibilities of a utilization manager and a case manager, emphasizing the need for their collective efforts in providing quality patient care. Case Management and Technology, focuses on systems support, technology tools and resources, meaningful reporting, using the Internet, and video conferencing in relation to effectively serving patients. Quality Management for Case Managers, covers guidelines for quality management, organization standards and practices, accountability, increasing customer satisfaction, and measuring utilization and costs. Audits, identifies auditing entities and discusses development of successful competency programs to meet regulatory standards specific to case management. The Importance of Credentialing, discusses the significance of credentialing as the start of the quality process of an organization. Discusses new modalities for case management such as demand management, care management, drug state management, and disability management. Addresses the complexity of the moral and ethical issues facing today's case managers. Includes content on worker's compensation, on-site vs. telephonic case management, and tools to improve the case management practice. Tips and training tools for care givers are updated to include agencies, literature, and various web sites dedicated to care giving. Expanded content on legal and legislative issues such as the Balanced Budget Act (BBA), Emergency Medical Treatment and Active Labor Act (EMTALA), and Health Insurance Portability and Accountability Act (HIPPA). Provides current coverage of funding and insurance programs such as Medicare, Medicaid, Children's health coverage, Veteran's benefits, and TRICARE. Content in Complex Care and Post Acute Care units have been expanded to include the latest advances in emergency care, hospice, and managing geriatric, transplant, mentally ill patients. Each chapter begins with Objectives that list key points and focus the reader on essential content to better prepare them for learning. Suggested Websites and Resources listed at the end of chapter provide reader with opportunity for further study and research. End of Chapter Exercises (1-5 questions) promote active learning and application of pertinent content. An AJN Book of the Year Award winner! |
acute care case management: Case Management Patient Communication Toolkit Janet L. Blondo, 2016-03-28 The hospital case manager is the person many turn to when answers are scarce. A case manager can persuade the patient and family/caregiver to become actively involved in the plan of care, and he or she can draw upon resources when nothing seems possible. The information the case manager communicates to the patient, the family/caregiver, the hospital team, and the postacute care providers is paramount to getting the patient the right care in the right place at the right time and potentially avoiding a readmission. Communication is essential to the role of case management, yet crafting a universal message that both the patient and the case manager understand is a challenge for many hospitals.--Back cover. |
acute care case management: Optimizing the Physician Advisor in Case Management Mark S. Michelman, Sharon Mass, Donna Ukanowicz, 2008-11 Foster effective relationships between case management and physicians with a strong physician advisor program. With increasing federal compliance regulations, there has never been a greater need to have a physician advisor (PA) on staff to provide your case management team with more support to achieve your organizational goals. Whether you're building a new PA program or want to revitalize an existing one, the new HCPro book Optimizing the Physician Advisor in Case Management: A Guide to Creating and Sustaining Measurable Program Results delivers the guidance you need to improve the chain of communication across the continuum of care. Written by Mark Michelman, MD, MBA, Sharon Mass, PhD, LCSW, ACM, and Donna Ukanowicz, MS, RN, ACM, the book combines the perspectives of a physician advisor, nursing case manager, and social work case manager. The book is the industry's first resource that provides: Easy-to-follow steps to create or revamp your program Tips to recruit and train PAs Strategies for defining measurable goals and effective PA responsibilities Analysis methods for evaluating need and justifying resources Metrics to measure your success A CD-ROM loaded with adaptable tools and forms |
acute care case management: Occupational Therapy in Acute Care Helene Smith-Gabai, 2011 Occupational therapy is an allied health profession with an underlying belief that engaging in occupations promotes both health and wellness. This comprehensive text lays the foundation for occupation-based practice and addresses the contextual issues of working within the acute care setting. The chapters help to demystify medical conditions and issues routinely encountered by occupational therapists working in this practice area. Detailed research covers the importance of occupational therapists' knowledge of how diseases affect the human body, including the cardiovascular, nervous, and endocrine systems. Chapters review the evaluation process, including chart review, measures, and interpretations and recommendations for intervention to ensure the ultimate level of independence for each patient. Occupational Therapy in Acute Care is designed specifically for therapists working in a hospital setting to acquire better knowledge of the various body systems, common conditions, diseases, and procedures. Students and educators will find this new publication to be the most useful text available on the topic. The book features color illustrations of the human body's systems and functions, as well as tables delineating the signs and symptoms for various diseases. HIGHLIGHTS include: * Evaluation of the Acute Care Patient * The Intensive Care Unit (ICU) * The Cardiac System * The Vascular System * The Pulmonary System * The Nervous System * Orthopedics and Musculoskeletal Disorders * The Endocrine System * The Gastrointestinal System * The Genitourinary System * Oncology * Infectious Diseases and Autoimmune Disorders * Dysphagia * Transplantation * Burns * Appendices -- Common diagnostic tests, medications, deconditioning and immobility, energy conservation, patients with altered mental status, low vision, bariatrics, vertigo, safe patient handling, pain management, evidence-based practice, ethics, discharge planning, blood disorde |
acute care case management: Case Management Shilpa Ross, Natasha Curry, Nick Goodwin, King's Fund (London, England), 2011 |
acute care case management: Clinical Case Studies for the Family Nurse Practitioner Leslie Neal-Boylan, 2011-11-28 Clinical Case Studies for the Family Nurse Practitioner is a key resource for advanced practice nurses and graduate students seeking to test their skills in assessing, diagnosing, and managing cases in family and primary care. Composed of more than 70 cases ranging from common to unique, the book compiles years of experience from experts in the field. It is organized chronologically, presenting cases from neonatal to geriatric care in a standard approach built on the SOAP format. This includes differential diagnosis and a series of critical thinking questions ideal for self-assessment or classroom use. |
acute care case management: Physical Therapy Case Files: Acute Care Erin E. Jobst, 2013-04-05 SHARPEN YOUR CRITICAL THINKING SKILLS AND PREPARE FOR REAL-WORLD PRACTICE WITH CLINICAL CASES New in the authoritative Case Files series, Physical Therapy Case Files: Acute Care gives you case studies that illustrate critical concepts you need to build and enhance your skills in physical therapy. Each case includes a discussion of the health condition, examination, evaluation, diagnosis, plan of care andinterventions, evidence-based practice recommendations, andreferences. NPTE-style review questions accompanying eachcase reinforce your learning. With Physical Therapy Case Files: Acute Care, everything you need to succeed in the clinic and on the NPTE is right here in your hands. 31 acute-care cases with National Physical Therapy Examination-style review questions help you learn best practices in the context of patient care Enhance your practice with evidence-based cases written by leading clinicians, researchers, and academics Includes evidence-based ratings for examination and treatment plans Perfect for coursework use and NPTE preparation |
acute care case management: ACUTE & CRITICAL CARE NURSE PRACTITIONER: CASES IN DIAGNOSTIC REASONING Suzanne M. Burns, Sarah A. Delgado, 2015-11-22 The ultimate, case-based guide for learning and teaching the art of diagnostic reasoning for acute and critical care nurse practitioners Written by experienced nurse practitioners working in acute and critical care settings,and endorsed by the American Association of Critical-Care Nurses (AACN), Acute & Critical Care Nurse Practitioner:Cases in Diagnostic Reasoning presents a wide range of acute and critical care patient cases focusing on diagnosis and management. This authoritative book is designed to help nurse practitioners and students learn how to proceed from a broad differential diagnosis to a specific management plan through expert analysis of patient data. While reconstructing the course of real-life clinical cases, the authors “think out loud” and reveal how they identify pertinent positives and significant negatives to support or refute items on their differential diagnoses list, and further incorporate laboratory and diagnostic testing results to establish a medical diagnosis. Each case includes a description of the management for the identified diagnosis. INCLUDES: · 71 cases based on real-life clinical scenarios · Analysis questions and case discussions to enable learners to actively participate ininductive and deductive reasoning · Cases that can be used to support course work, certification review, and job training The first of its kind, Acute & Critical Care Nurse Practitioner: Cases in Diagnostic Reasoning is an essential learning and teaching resource for students, clinicians, and clinical faculty to master the art of diagnostic reasoning. |
acute care case management: CMSA Core Curriculum for Case Management , 2008 This text contains the core body of knowledge for case management practice as delineated by the Case Management Society of America (CMSA), the largest professional organization of case managers. The core curriculum provides a synthesis of case management evolution, and presents essential elements, concepts, and vision for current and future case management practice. This edition is significantly expanded to reflect the dynamic changes taking place in case management. Each chapter is organized in a consistent format that includes learning objectives; introduction; important terms and concepts; key definitions; and references. |
acute care case management: Acute and Critical Care Nursing at a Glance Helen Dutton, Jacqui Finch, 2018-02-15 From the publishers of the market-leading at a Glance series comes a comprehensive yet accessible overview of all the fundamental elements of acute and critical care nursing. Acute and Critical Care Nursing at a Glance provides an introduction to the key knowledge and skills for patient assessment and problem identification, as well as how to plan, implement and evaluate care management strategies. It also explores clinical decision-making processes and their impact on care delivery, as well as key psychosocial issues, pain management, and safe transfer. All information is presented in a clear, double-page spread with key information accompanied by tables, illustrations, photographs and diagrams. Key features: Superbly illustrated, with full colour illustrations throughout An accessible, evidence-based, introduction to a complex topic Presents information structured according to the Resuscitation Council’s systematic ABCDE framework for ease of understanding Accompanied by patient case studies to help apply theory to practice Acute and Critical Care Nursing at a Glance is ideal for nursing students, healthcare assistants, and registered nurses working within the acute and critical care setting. |
acute care case management: Guide to Patient Management in the Cardiac Step Down/Telemetry Unit: A Case-Based Approach Muhammad Saad, Manoj Bhandari, Timothy J. Vittorio, 2020-01-14 Keep every patient safe and healthy on the Stepdown floor and cardiac care unit A Doody's Core Title for 2023! Are you new to the telemetry floor? This practical,case-based guide provides everything you need to perform your job with the knowledge and skill of a cardiac unit veteran. Patient Management in the Telemetry/Cardiac Step Down Unit: A Case-Based Approach guides you through every case you’re likely encounter on the Stepdown floor. Each case is straight from one of the author’s real life experience and provides detailed instruction on how on how to best manage the situation. Standout features of this unsurpassed guide includes case-based, highly practical coverage of initial diagnosis, management, and creation of a care plan, along with troubleshooting tips on managing more complicated situations. With Patient Management in the Telemetry/Cardiac Step Down Unit: A Case-Based Approach,you have everything you need to minimize errors, improve outcomes, communicate clearly with patients, and provide the quick management tips required in a fast-paced, high-pressure environment. |
acute care case management: Basic Emergency Care: Approach to the Acutely Ill and Injured World Health Organization, 2018-12-17 Developed by WHO and the International Committee of the Red Cross, in collaboration with the International Federation for Emergency Medicine, Basic Emergency Care (BEC): Approach to the acutely ill and injured is an open-access training course for frontline healthcare providers who manage acute illness and injury with limited resources.BEC teaches a systematic approach to the initial assessment and management of time-sensitive conditions where early intervention saves lives. It includes modules on: the ABCDE and SAMPLE history approach, trauma, difficulty in breathing, shock, and altered mental status. The practical skills section covers the essential time-sensitive interventions for these key acute presentations.The BEC package includes a Participant Workbook and electronic slide decks for each module. BEC integrates the guidance from WHO Emergency Triage, Assessment and Treatment (ETAT) for children, WHO Pocket Book of Hospital Care for Children, WHO Integrated Management of Pregnancy and Childbirth and the Integrated Management of Adult/Adolescent Illness (IMAI). |
acute care case management: Pocket Book of Hospital Care for Children World Health Organization, 2013 The Pocket Book is for use by doctors nurses and other health workers who are responsible for the care of young children at the first level referral hospitals. This second edition is based on evidence from several WHO updated and published clinical guidelines. It is for use in both inpatient and outpatient care in small hospitals with basic laboratory facilities and essential medicines. In some settings these guidelines can be used in any facilities where sick children are admitted for inpatient care. The Pocket Book is one of a series of documents and tools that support the Integrated Managem. |
acute care case management: Nursing Case Management Phyllis K. More, Sandy Mandell, 1997 There is increasing interest in the health care delivery system for high quality, cost-effective care. Case management has emerged as a model for organizing such care in a variety of settings. Written from the nursing process perspective, this fundamental text covers the historical background and evolution of this process, discusses the role of the case manager, reviews certification as it stands today, and examines legal, ethical, and professional issues to sensitize the beginning or experienced practitioner to the many factors involved in this rapidly evolving arena. |
acute care case management: Introduction to Care Coordination and Nursing Management Laura J. Fero, Charlotte Anne Herrick, Jie Hu (Ph. D.), 2011 A new and updated version of this best-selling resource! Jones and Bartlett Publisher's 2011 Nurse's Drug Handbook is the most up-to-date, practical, and easy-to-use nursing drug reference! It provides: Accurate, timely facts on hundreds of drugs from abacavir sulfate to Zyvox; Concise, consistently formatted drug entries organized alphabetically; No-nonsense writing style that speaks your language in terms you use everyday; Index of all generic, trade, and alternate drug names for quick reference. It has all the vital information you need at your fingertips: Chemical and therapeutic classes, FDA pregnancy risk category and controlled substance schedule; Indications and dosages, as well as route, onset, peak, and duration information; Incompatibilities, contraindications; interactions with drugs, food, and activities, and adverse reactions; Nursing considerations, including key patient-teaching points; Vital features include mechanism-of-action illustrations showing how drugs at the cellular, tissue, or organ levels and dosage adjustments help individualize care for elderly patients, patients with renal impairment, and others with special needs; Warnings and precautions that keep you informed and alert. |
acute care case management: Care of the Acutely Ill Adult Fiona Creed, Christine Spiers, 2020-10-08 Care of the Acutely Ill Adult equips all nurses with the knowledge and skills to care for deteriorating patients in the clinical environment. With its unique system-based approach, this key book emphasizes systematic assessment, careful monitoring, and timely escalation, and is essential reading for all nurses working in acute care settings. |
acute care case management: Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies OECD, World Health Organization, 2019-10-17 This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies. |
acute care case management: Acute Care Surgery: Imaging Essentials for Rapid Diagnosis Kathryn L. Butler, Mukesh Harisinghani, 2015-05-22 Improve your imaging interpretation skills for the most commonly encountered surgical conditions The goals of Acute Care Surgery: Imaging Essentials for Rapid Diagnosis is help acute care surgeons, general surgeons, and surgical trainees develop the skills necessary to efficiently work up and diagnose critical surgical disease. This unique text opens with practical guidelines for understanding and interpreting the key imaging modalities employed in acute care surgery. In-depth discussions of acute surgical conditions follow, with emphasis on workup, diagnosis, and imaging pattern recognition. Each clinical chapter opens with a case scenario, followed by detailed discussion of pathophysiology, diagnosis, and management, and includes multiple annotated examples of ultrasound, plain film, CT, and MRI findings. Acute Care Surgery: Imaging Essentials for Rapid Diagnosis follows a logical systems-based organization, consisting of: Radiology Basics Abdomen Chest Soft Tissue Trauma Acute Care Surgery: Imaging Essentials for Rapid Diagnosis also provides expert guidance on how to select the correct imaging modality for the most efficient diagnosis and treatment. This text will aid trainees and surgeons to hone the skills they need to manage acute surgical patients when expediency matters most. |
acute care case management: Homelessness, Health, and Human Needs Institute of Medicine, Committee on Health Care for Homeless People, 1988-02-01 There have always been homeless people in the United States, but their plight has only recently stirred widespread public reaction and concern. Part of this new recognition stems from the problem's prevalence: the number of homeless individuals, while hard to pin down exactly, is rising. In light of this, Congress asked the Institute of Medicine to find out whether existing health care programs were ignoring the homeless or delivering care to them inefficiently. This book is the report prepared by a committee of experts who examined these problems through visits to city slums and impoverished rural areas, and through an analysis of papers written by leading scholars in the field. |
acute care case management: Acute Mental Health Nursing Marc Harrison, David Howard, Damian Mitchell, 2004-06-09 Recent mental health policy has focused on developing community-based services, but the reality remains that patients experiencing acute episodes of illness are mainly cared for in hospital settings. Acute Mental Health Nursing has been developed as a guide to the core knowledge and skills required for working in inpatient settings. |
Care Management Institute Guidelines - AAMCN
Care Management is all encompassing of the many roles that case managers have, be it in an inpatient or outpatient setting, home health setting, workers’ compensation setting, managed …
Basics of Case Management - HFMA
Feb 5, 2023 · Concept that healthcare services and supplies must be appropriate for the evaluation and management of a given disease, condition, illness or injury. Can the patient’s …
Best Practices in Acute Care Case Management - Relias Media
15 Best Practices in Acute Care Case Management After 30 years of not only pioneering provider‐side case management, but paying attention to Case Management practice, it is time …
Care Management Toolkit - Mi-CCSI
Case Management is a process used to determine and coordinate the appropriate aspects of individualized care. The goal of case management is to help you manage your health and …
BEST PRACTICE ROLES, MODELS AND STAFFING …
CMSA’s GUIDING PRINCIPLES FOR CASE MANAGEMENT Apply to all roles and functions within the field of case management: •Use a client-centric, collaborative partnership approach. …
Case Management Managing Access Protecting Hospital …
A strong case management program will ensure that all patient access points have appropriate mechanisms in place to provide surveillance for medical necessity, but also offer patient …
CliniCal Case ManageMent PraCtiCe
Case managers focus on care coordination, financial management, and resource utilization to yield cost-effective outcomes that are patient-centric, safe, and provided in the least restrictive …
Care Management Workbook - The Official Web Site for The …
Care Management emphasizes prevention, continuity of care and coordination of care, which advocates for, and links Enrollees to, services as necessary across providers and settings. …
LIFE AT WORK Exploring nurse case manager practice
Case management is a fulfilling career for nurses who want to maintain patient contact as they move beyond bedside care. It offers opportunities to work as a pa-tient and family advocate …
Case Management for Long-Term and Acute Medical Care
Case management has developed as an administrative service for controlling costs and improving the quality of health and social service delivery. Long-term care case management combined …
NEW MODELS IN CASE MANAGEMENT
Case Management At the Nexus Care management is a promising team-based, patient-centered approach designed to assist patients and their support systems in managing medical …
The Practice of Hospital Case Management: A White Paper
for Case Management (SOP). Although the increasing emphasis on care coordination by providers and payers has opened professional debate regarding the models being used in …
Hospital Case Management Staffing Trends - midasplus.com
• Understand various case management models • Review challenges of regulatory, payer, and hospital needs to case managers • Discuss how Midas+ Care Management can be used by …
The Future Vision of Case Management - CMSA Chicago
Explore how case management practice is evolving to meet the social determinants of health needs of the patients, clients and families we serve. How do we change our case management …
Care Management: Ambulatory, Acute and Post-Acute
Care management is a set of activities intended to improve patient care and engage patients and caregivers in a collaborative process to effectively manage their health conditions.
CASE MANAGEMENT PERFORMANCE MEASUREMENT
This measure assesses the percentage of the eligible population that participated in onsite general medical case management services that had an unscheduled readmission to an acute …
CASE MANAGEMENT AND THE PHYSICIAN EXECUTIVE
ABSTRACT: Understanding the case-management de-partment, which frequently encompasses social work and utilization review, facilitates physician leaders’ ability to support hospital or …
Case Management Putting the Pieces Together - CMSA …
CMSA Standards of Practice for Case Management • Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options …
COLLABORATIVE CASE MANAGEMENT - Innovation Care …
case management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of case management include the …
COLLABORATIVE CASE MANAGEMENT - Monument Health
a care management system that can lead to redesigning the discharge process, and result in reduced length of stay, improved patient outcomes and lowered costs. LEARNING …
Care Management Institute Guidelines - AAMCN
Care Management is all encompassing of the many roles that case managers have, be it in an inpatient or outpatient setting, home health setting, workers’ compensation setting, managed …
Basics of Case Management - HFMA
Feb 5, 2023 · Concept that healthcare services and supplies must be appropriate for the evaluation and management of a given disease, condition, illness or injury. Can the patient’s …
Best Practices in Acute Care Case Management - Relias Media
15 Best Practices in Acute Care Case Management After 30 years of not only pioneering provider‐side case management, but paying attention to Case Management practice, it is time …
Care Management Toolkit - Mi-CCSI
Case Management is a process used to determine and coordinate the appropriate aspects of individualized care. The goal of case management is to help you manage your health and …
BEST PRACTICE ROLES, MODELS AND STAFFING RATIOS FOR …
CMSA’s GUIDING PRINCIPLES FOR CASE MANAGEMENT Apply to all roles and functions within the field of case management: •Use a client-centric, collaborative partnership approach. …
Case Management Managing Access Protecting Hospital …
A strong case management program will ensure that all patient access points have appropriate mechanisms in place to provide surveillance for medical necessity, but also offer patient …
CliniCal Case ManageMent PraCtiCe
Case managers focus on care coordination, financial management, and resource utilization to yield cost-effective outcomes that are patient-centric, safe, and provided in the least restrictive …
Care Management Workbook - The Official Web Site for The …
Care Management emphasizes prevention, continuity of care and coordination of care, which advocates for, and links Enrollees to, services as necessary across providers and settings. …
LIFE AT WORK Exploring nurse case manager practice
Case management is a fulfilling career for nurses who want to maintain patient contact as they move beyond bedside care. It offers opportunities to work as a pa-tient and family advocate …
Case Management for Long-Term and Acute Medical Care
Case management has developed as an administrative service for controlling costs and improving the quality of health and social service delivery. Long-term care case management combined …
NEW MODELS IN CASE MANAGEMENT
Case Management At the Nexus Care management is a promising team-based, patient-centered approach designed to assist patients and their support systems in managing medical …
The Practice of Hospital Case Management: A White Paper
for Case Management (SOP). Although the increasing emphasis on care coordination by providers and payers has opened professional debate regarding the models being used in …
Hospital Case Management Staffing Trends - midasplus.com
• Understand various case management models • Review challenges of regulatory, payer, and hospital needs to case managers • Discuss how Midas+ Care Management can be used by …
The Future Vision of Case Management - CMSA Chicago
Explore how case management practice is evolving to meet the social determinants of health needs of the patients, clients and families we serve. How do we change our case management …
Care Management: Ambulatory, Acute and Post-Acute
Care management is a set of activities intended to improve patient care and engage patients and caregivers in a collaborative process to effectively manage their health conditions.
CASE MANAGEMENT PERFORMANCE MEASUREMENT - URAC
This measure assesses the percentage of the eligible population that participated in onsite general medical case management services that had an unscheduled readmission to an acute …
CASE MANAGEMENT AND THE PHYSICIAN EXECUTIVE
ABSTRACT: Understanding the case-management de-partment, which frequently encompasses social work and utilization review, facilitates physician leaders’ ability to support hospital or …
Case Management Putting the Pieces Together - CMSA …
CMSA Standards of Practice for Case Management • Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options …
COLLABORATIVE CASE MANAGEMENT - Innovation Care …
case management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of case management include the …
COLLABORATIVE CASE MANAGEMENT - Monument Health
a care management system that can lead to redesigning the discharge process, and result in reduced length of stay, improved patient outcomes and lowered costs. LEARNING …