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| appfolio training manual pdf: Environmental, Social, and Governance (ESG) Investing John Hill, 2020-01-30 Environmental, Social, and Governance (ESG) Investing: A Balanced Analysis of the Theory and Practice of a Sustainable Portfolio presents a balanced, thorough analysis of ESG factors as they are incorporated into the investment process. An estimated 25% of all new investments are in ESG funds, with a global total of $23 trillion and the U.S. accounting for almost $9 trillion. Many advocate the sustainability goals promoted by ESG, while others prefer to maximize returns and spend their earnings on social causes. The core problem facing those who want to promote sustainability goals is to define sustainability investing and measure its returns. This book examines theories and their practical implications, illuminating issues that other books leave in the shadows. - Provides a dispassionate examination of ESG investing - Presents the historical arguments for maximizing returns and competing theories to support an ESG approach - Reviews case studies of empirical evidence about relative returns of both traditional and ESG investment approaches |
| appfolio training manual pdf: QuickBooks 2016 Bonnie Biafore, 2015 Annotation Helping you select the best fit for your company from Intuit's QuickBooks line of financial management software, this work also shows you how to tweak and tailor it to your company's needs so you can manage your finances more effectively and efficiently than ever before. |
| appfolio training manual pdf: Finding Source Code on the Web for Remix and Reuse Susan Elliott Sim, Rosalva E. Gallardo-Valencia, 2013-06-04 In recent years, searching for source code on the web has become increasingly common among professional software developers and is emerging as an area of academic research. This volume surveys past research and presents the state of the art in the area of code retrieval on the web. This work is concerned with the algorithms, systems, and tools to allow programmers to search for source code on the web and the empirical studies of these inventions and practices. It is a label that we apply to a set of related research from software engineering, information retrieval, human-computer interaction, management, as well as commercial products. The division of code retrieval on the web into snippet remixing and component reuse is driven both by empirical data, and analysis of existing search engines and tools. Contributors include leading researchers from human-computer interaction, software engineering, programming languages, and management. Finding Source Code on the Web for Remix and Reuse consists of five parts. Part I is titled Programmers and Practices, and consists of a retrospective chapter and two empirical studies on how programmers search the web for source code. Part II is titled From Data Structures to Infrastructures, and covers the creation of ground-breaking search engines for code retrieval required ingenuity in the adaptation of existing technology and in the creation of new algorithms and data structures. Part III focuses on Reuse: Components and Projects, which are reused with minimal modification. Part IV is on Remix: Snippets and Answers, which examines how source code from the web can also be used as solutions to problems and answers to questions. The book concludes with Part V, Looking Ahead, that looks at future programming and the legalities of software reuse and remix and the implications of current intellectual property law on the future of software development. The story, Richie Boss: Private Investigator Manager, was selected as the winner of a crowdfunded short story contest. |
| appfolio training manual pdf: Computing and Network Sustainability Sheng-Lung Peng, Nilanjan Dey, Mahesh Bundele, 2019-05-02 This book offers a compilation of technical papers presented at the International Research Symposium on Computing and Network Sustainability (IRSCNS 2018) held in Goa, India on 30–31st August 2018. It covers areas such as sustainable computing and security, sustainable systems and technologies, sustainable methodologies and applications, sustainable networks applications and solutions, user-centered services and systems and mobile data management. Presenting novel and recent technologies, it is a valuable resource for researchers and industry professionals alike. |
| appfolio training manual pdf: The Art of Agile Development James Shore, Shane Warden, 2008 For those considering Extreme Programming, this book provides no-nonsense advice on agile planning, development, delivery, and management taken from the authors' many years of experience. While plenty of books address the what and why of agile development, very few offer the information users can apply directly. |
| appfolio training manual pdf: PRODUCTION TECHNOLOGY R K Jain, 2001-01-01 The purpose of this book, Production Technology, is to provide a comprehensive knowledge and insight into various aspects of engineering materials, their heat and fabrication, manufacturing processes, machining and tooling techniques, non-conventional methods of machining, the cutting tools, tooling equipment and machine tools, dies, jigs and fixtures, presses etc. As computers are finding more and more usage in factories, special attention has been given for their full coverage. Other chapters have been especially added in view of the latest trends and developments taking place in the field of production. Modern practices and recent trends on automation have been covered in each chapter. A good number of important problems collected from several universities have been solved and given at the end of each chapter. |
| appfolio training manual pdf: Decode and Conquer Lewis C. Lin, 2013-11-28 Land that Dream Product Manager Job...TODAYSeeking a product management position?Get Decode and Conquer, the world's first book on preparing you for the product management (PM) interview. Author and professional interview coach, Lewis C. Lin provides you with an industry insider's perspective on how to conquer the most difficult PM interview questions. Decode and Conquer reveals: Frameworks for tackling product design and metrics questions, including the CIRCLES Method(tm), AARM Method(tm), and DIGS Method(tm) Biggest mistakes PM candidates make at the interview and how to avoid them Insider tips on just what interviewers are looking for and how to answer so they can't say NO to hiring you Sample answers for the most important PM interview questions Questions and answers covered in the book include: Design a new iPad app for Google Spreadsheet. Brainstorm as many algorithms as possible for recommending Twitter followers. You're the CEO of the Yellow Cab taxi service. How do you respond to Uber? You're part of the Google Search web spam team. How would you detect duplicate websites? The billboard industry is under monetized. How can Google create a new product or offering to address this? Get the Book that's Recommended by Executives from Google, Amazon, Microsoft, Oracle & VMWare...TODAY |
| appfolio training manual pdf: Dynamic Reteaming Heidi Helfand, 2020-06-12 Your team will change whether you like it or not. People will come and go. Your company might double in size or even be acquired. In this practical book, author Heidi Helfand shares techniques for reteaming effectively. Engineering leaders will learn how to catalyze team change to reduce the risk of attrition, learning and career stagnation, and the development of knowledge silos. Based on research into well-known software companies, the patterns in this book help CTOs and team managers effectively integrate new hires into an existing team, manage a team that has lost members, or deal with unexpected change. You’ll learn how to isolate teams for focused innovation, rotate team members for knowledge sharing, break through organizational apathy, and more. You’ll explore: Real-world examples that demonstrate why and how organizations reteam Five reteaming patterns: One by One, Grow and Split, Isolation, Merging, and Switching Tactics to help you master dynamic reteaming in your company Stories that demonstrate problems caused by reteaming anti-patterns |
| appfolio training manual pdf: The Entrepreneur's Journey Abhay Kumar Ray, Aryan Singh, 2024-05-28 Entrepreneurship is the act of creating, managing, and growing a business venture to make a profit while taking on financial risks. It involves identifying opportunities, innovating solutions, and bringing ideas to life. Entrepreneurs are visionaries who drive economic growth and societal progress. |
| appfolio training manual pdf: Giftology John Ruhlin, 2016-06-20 Does it feel like you work in a red ocean filled with sharks? Eat or be eaten. Fierce competition. Continual battling over scarce resources. What if there was another path? What if you could create your own blue oasis where profits are higher, marketing is as natural as breathing, and competition is nearly nonexistent? This nirvana can be a reality when you practice the principles of Giftology. In this unusual un-marketing resource you'll discover... *Why Giftology isn't an expense...it's an investment that can pay off with huge dividends. *How to practice Giftology on a tight budget... it's easy and very effective. *How Giftology turns existing clients into your best salespeople. *Why (and how) gifts with a relatively low value can trump something expensive. *When is the best time to send gifts? (The answer may surprise you.) *How to unleash a Referral Factory, a small army of influencers vouching for you--no gimmicks, no catches. *Find out how Giftology can transform your supply chain. *The ten worst gifts... definitely avoid these. (This info's available in the expanded bonus resource. Just click the link inside! It's my gift to you.) The average person is hit with at least thirty thousand messages a day, courtesy of that red ocean filled with sharks. Giftology neutralizes that deadly philosophy and equips you with every tool you need to make your message a priority. Every time. Get your copy today! |
| appfolio training manual pdf: Flip Real Estate with QuickBooks Desktop Gita Faust, 2012-07-01 Flip Real Estate with QuickBooks Desktop book covers the entire process of buying, fixing-up, and reselling properties. It shows you everything you need to know about using QuickBooks from analyzing a property to accounting for lender costs, property expenses, selling expenses, and tax consequences.Gita's been there before. Learn from her experience and knowledge and don't make the mistake of flipping without a proper budget and tracking of your expenses. Save on money and time for accounting, bookkeeping and taxes process and procedures. |
| appfolio training manual pdf: Good Strategy Bad Strategy Richard Rumelt, 2011-07-19 Good Strategy/Bad Strategy clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world. Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and coherent response to—and approach for—overcoming the obstacles to progress. A good strategy works by harnessing and applying power where it will have the greatest effect. Yet, Rumelt shows that there has been a growing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages of buzzwords, motivational slogans, and financial goals with “strategy.” In Good Strategy/Bad Strategy, he debunks these elements of “bad strategy” and awakens an understanding of the power of a “good strategy.” He introduces nine sources of power—ranging from using leverage to effectively focusing on growth—that are eye-opening yet pragmatic tools that can easily be put to work on Monday morning, and uses fascinating examples from business, nonprofit, and military affairs to bring its original and pragmatic ideas to life. The detailed examples range from Apple to General Motors, from the two Iraq wars to Afghanistan, from a small local market to Wal-Mart, from Nvidia to Silicon Graphics, from the Getty Trust to the Los Angeles Unified School District, from Cisco Systems to Paccar, and from Global Crossing to the 2007–08 financial crisis. Reflecting an astonishing grasp and integration of economics, finance, technology, history, and the brilliance and foibles of the human character, Good Strategy/Bad Strategy stems from Rumelt’s decades of digging beyond the superficial to address hard questions with honesty and integrity. |
| appfolio training manual pdf: Real Estate Investment Andrew Baum, 2015-05-20 Real Estate Investment: A Strategic Approach provides a unique introduction to both the theory and practice of real estate investing, and examines the international real estate investment industry as it reacts to the global financial crisis. Andrew Baum outlines the market and the players who dominate it; the investment process; the vehicles available for investment; and a suggested approach to global portfolio construction. The book contains many useful features for students including discussion questions, a full further reading list and case studies drawing on international examples from the UK, continental Europe, the USA and Asia. Ideal for undergraduate and postgraduate students on all real estate and property courses and related business studies and finance courses, Real Estate Investment is designed to provide a foundation for the next generation of investment managers, advisers and analysts. Further resources for lecturers and students are available at: www.routledge.com/cw/baum |
| appfolio training manual pdf: INSPIRED Marty Cagan, 2017-11-17 How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business. With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations—dramatically improving their own product efforts. Whether you’re an early stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success. Filled with the author’s own personal stories—and profiles of some of today’s most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix—INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love. The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new—sharing the latest practices and techniques of today’s most-successful tech product companies, and the men and women behind every great product. |
| appfolio training manual pdf: Design Research in Information Systems Alan Hevner, Samir Chatterjee, 2010-06-14 It is 5 years since the publication of the seminal paper on “Design Science in Information Systems Research” by Hevner, March, Park, and Ram in MIS Quarterly and the initiation of the Information Technology and Systems department of the Communications of AIS. These events in 2004 are markers in the move of design science to the forefront of information systems research. A suf cient interval has elapsed since then to allow assessment of from where the eld has come and where it should go. Design science research and behavioral science research started as dual tracks when IS was a young eld. By the 1990s, the in ux of behavioral scientists started to dominate the number of design scientists and the eld moved in that direction. By the early 2000s, design people were having dif culty publishing in mainline IS journals and in being tenured in many universities. Yes, an annual Workshop on Information Technology and Systems (WITS) was established in 1991 in conju- tion with the International Conference on Information Systems (ICIS) and grew each year. But that was the extent of design science recognition. Fortunately, a revival is underway. By 2009, when this foreword was written, the fourth DESRIST c- ference has been held and plans are afoot for the 2010 meeting. Design scientists regained respect and recognition in many venues where they previously had little. |
| appfolio training manual pdf: Partnership for Planning William H. Stewart, 1967 |
| appfolio training manual pdf: Property & Casualty Insurance (Core with Georgia) , 2021-11 |
| appfolio training manual pdf: Machine Learning and Security Clarence Chio, David Freeman, 2018-01-26 Can machine learning techniques solve our computer security problems and finally put an end to the cat-and-mouse game between attackers and defenders? Or is this hope merely hype? Now you can dive into the science and answer this question for yourself. With this practical guide, you’ll explore ways to apply machine learning to security issues such as intrusion detection, malware classification, and network analysis. Machine learning and security specialists Clarence Chio and David Freeman provide a framework for discussing the marriage of these two fields, as well as a toolkit of machine-learning algorithms that you can apply to an array of security problems. This book is ideal for security engineers and data scientists alike. Learn how machine learning has contributed to the success of modern spam filters Quickly detect anomalies, including breaches, fraud, and impending system failure Conduct malware analysis by extracting useful information from computer binaries Uncover attackers within the network by finding patterns inside datasets Examine how attackers exploit consumer-facing websites and app functionality Translate your machine learning algorithms from the lab to production Understand the threat attackers pose to machine learning solutions |
| appfolio training manual pdf: Atlas at War Michael Vassallo, 2020-06-17 Atlas at War! collects fifty hard-hitting stories from Atlas Comics, the company that became Marvel Comics and published more war titles than anyone in the industry between the years 1951 and 1960. Comics historian Dr. Michael J. Vassallo has chosen the best of the best, many of which are coming back into print for the first time, from sixteen different Atlas war titles and featuring the artwork of twenty different artists--giants of the genre, including Russ Heath, John Severin, Bernie Krigstein, Joe Maneely, Jerry Robinson, Steve Ditko, and Jack Kirby. Each page has been meticulously restored from its first printing by comic art restorer Allan Harvey. Atlas at War! covers the brutal pre-code period where graphic depictions of war action were rendered by artists who were World War II veterans themselves, as well as the post-code period, where code restrictions forced creators to tell stories without graphic violence but produced some of the most beautiful comic art of the genre. In addition to the artists, stories cover all aspects of war--from famous campaigns, weaponry, and personal soldier stories to political topics, Nazi atrocities, and even one story tinged with pre-code horror! Often overlooked in favor of its competitors, Atlas at War! will finally show that Atlas' war titles were second to no one. |
| appfolio training manual pdf: Reference Manual on Scientific Evidence , 1994 |
| appfolio training manual pdf: Agile Retrospectives Esther Derby, Diana Larsen, Ken Schwaber, 2006-07-26 Project retrospectives help teams examine what went right and what went wrong on a project. But traditionally, retrospectives (also known as “post-mortems”) are only held at the end of the project—too late to help. You need agile retrospectives that are iterative and incremental. You need to accurately find and fix problems to help the team today. Now Esther and Diana show you the tools, tricks and tips you need to fix the problems you face on a software development project on an on-going basis. You’ll see how to architect retrospectives in general, how to design them specifically for your team and organization, how to run them effectively, how to make the needed changes and how to scale these techniques up. You’ll learn how to deal with problems, and implement solutions effectively throughout the project—not just at the end. This book will help you: Design and run effective retrospectives Learn how to find and fix problems Find and reinforce team strengths Address people issues as well as technological Use tools and recipes proven in the real world With regular tune-ups, your team will hum like a precise, world-class orchestra. |
| appfolio training manual pdf: The Culture Engine S. Chris Edmonds, 2014-09-22 An organizational North Star, codifying valued behaviors for optimal performance The Culture Engine shows leaders how to create a high performing, values aligned culture through the creation of an organizational constitution. With practical step-by-step guidance, readers learn how to define their organization's culture, delineate the behaviors that contribute to greater performance and greater engagement, and draft a document that codifies those behaviors into a constitution that guides behavior towards an ideal: a safe, inspiring workplace. The discussion focuses on people, including who should be involved at the outset and how to engage employees from start to finish, while examples of effective constitutions provide guidance toward drafting a document that can actualize an organization's potential. Culture drives everything that happens in an organization day to day, including focus, priorities, and the treatment of employees and customers. A great culture drives great performance, and can help attract and retain great talent. But a great culture isn't something that evolves naturally. The Culture Engine is a guide to strategically planning a culture by compiling the company's guiding principles and behaviors into an organizational constitution. Decide which behaviors and attitudes are desired in the organization Secure leader commitment to planning, drafting, and implementing the document Learn the most effective way to socialize the draft statement and get everyone on board Model desired behaviors to boost employee engagement throughout the process Organizational culture is not an amorphous thing – it comes down from the top, inspired and exemplified by the leadership. It can steer a company up or down, keep it on mission or force it off-course. For an organization to fulfill its potential, the culture must be on-point, truly reflecting the heart of the company from leaders to team members across the company. The Culture Engine helps leaders define the playing field, pushing performance to the next level. |
| appfolio training manual pdf: Swift 5 Cheat Sheet Amit Chaudhary, 2021-07-24 • This book has covered the latest Swift 5.3. • Use this book as a quick reference guide (like a cheat sheet) for Swift programming language. Access any topic inside a chapter in just one tap. • For beginners and for dummies, this book is a step-by-step guide to understanding object-oriented programming with Swift. • If you are an experienced developer who knows at least one modern programming language well, then this book is designed to teach you how to think and program in Swift Programming language. • Each topic is covered with clear and concise examples for Swift programming language using Playground. I hope you find this book to be a useful and worthy addition to your library. I've had a great time writing it. Hopefully you'll have a great time reading and learning the latest version of Swift 5.3. I will keep updating this book to make it much simpler and more productive. Thank you for purchasing a copy! -Amit Chaudhary, 10th January 2021 • Chapters Covered in this book: 1. Basics 2. Constants 3. Variables 4. Data Types 5. Operators 6. String and Characters 7. Control Flow 8. Collection Types (Arrays, Sets, and Dictionaries) 9. Functions 10. Closures 11. Enumerators 12. Structures 13. Classes 14. Properties 15. Subscripts 16. Methods 17. Inheritance 18. Initializers 19. De-Initializers/ Deallocation 20. Protocols 21. Extensions/ Categories 22. Automatic Reference Count 23. Type Casting/ Type Checking 24. Generics 25. Optional Chaining 26. Nested Types 27. Error Handling |
| appfolio training manual pdf: How to Be a 6 Star Business Peter Daly-Dickson, Aveline Clark, 2021-11-15 Share the stories, inspiration, and genius of 22 entrepreneurs from around the world who provide insights and action steps to go BEYOND the every day in your business Discover the 3 pillars and 9 principles that will make your business 6 Star as you continually strive to do and be better connect your heart to your purpose and join the 6 Star Business Movement to collectively create the biggest and kindest impact possible on the world, and personally leave a lasting legacy. |
| appfolio training manual pdf: No Barriers Erik Weihenmayer, Buddy Levy, 2017-02-07 Bestselling author Erik Weihenmayer, who Jon Krakauer calls “an inspiration,” tells the epic story of his latest adventures, including solo kayaking The Colorado River. |
| appfolio training manual pdf: Values at Work Daniel C. Esty, Todd Cort, 2020-10-26 Sustainable investing is a rapidly growing and evolving field. With investors expressing ever greater interest in environmental, social, and governance (ESG) metrics and reporting, companies face a sustainability imperative and the need to remake their business models to respond to an array of pressing issues including climate change, air and water pollution, racial justice, workplace diversity, economic inequality, privacy, corporate integrity, and good governance. From equities to fixed income and from private equity to impact-investing, investors of all kinds now want to understand which companies will be marketplace leaders in a business future redefined by sustainability. Thus, investment strategies, risk models, financial vehicles, applications, data, metrics, standards, and regulations are all changing rapidly around the world. In an effort to better understand the current status and movement of this dynamic field and to provide a practical reference for the growing pool of investors, financial advisors, companies, and academics seeking information on sustainable investing and ESG reporting, this edited book covers the latest trends, tools, and thinking. It showcases the work of authors from leading companies and academic institutions across a range of vital topics such as financial disclosure, portfolio assessment, ESG metrics construction, and law as well as regulation. Readers of the book will be better able to identify and address the hurdles to moving mainstream capital toward more sustainable companies, investments, and projects. |
| appfolio training manual pdf: Predictive Coding for Dummies John Wiley & Sons, 2013 |
| appfolio training manual pdf: Aspect-oriented Software Development Robert E. Filman, 2005 The definitive reference on the emerging and dynamic field of Aspect - Oriented Software Development (AOSD). |
| appfolio training manual pdf: Mutual Fund$ for Dummie$ Eric Kevin Tyson, 1995 Teaches the practical techniques of mutual fund investing, discussing a wide variety of topics including investment options, performance and risk, discount brokers, retirement planning, and tax forms. |
| appfolio training manual pdf: Hypergrowth David Cancel, 2017-02-17 Are you communicating with your customers on a regular basis? Do you know how to manage and prioritize customer feedback once you've gathered it? When it comes to building a great product, a great team, and a great brand, relying solely on the opinions of internal stakeholders will get you nowhere. The key to achieving HYPERGROWTH is being customer-driven. So if you're ready to start putting your customers first, keep reading... What You'll Learn: A New Approach to Product Management and Developing SaaS Products People Love Today, there's no excuse for not communicating with customers on a daily basis. Messaging has exploded, new generations are focused on 1:1 communication by default, and artificial intelligence is finally coming so we can deliver 1:1 at scale. So why would you build a product, or a company, without leaning into the advantages of that ecosystem? In his new book, HYPERGROWTH, serial entrepreneur and Drift co-founder/CEO David Cancel shares a modern approach for building products and structuring teams that makes customer communication a central priority. The book tells the story of how Cancel's customer-driven approach started out as a test with a product team (Performable), transformed an entire organization (HubSpot), and sparked a new movement (Drift). What's Inside: Practical Advice and Frameworks for Becoming Customer-Driven and Growing Your Business Responsive Development (RD): a new approach to building products that adds the customer back into the equation The Burndown Framework: a framework for implementing Responsive Development that's faster and more flexible than Agile. The Three-Person Team: the customer-driven way to structure engineering teams. Each team consists of a tech lead who manages two other engineers. Getting Rid of Roadmaps: through building a culture of transparency and accountability and working closely with internal customers, you can release product updates more rapidly and iteratively. The Spotlight Framework: a framework for helping you focus on the right parts of customer feedback so you can take the appropriate next steps. The framework breaks feedback down into three main categories: user experience issues, product marketing issues, and positioning issues. Who This Book Is For: Entrepreneurs, Startup Founders, Product Managers, Product Teams, Marketing Teams ... Entire Companies! Every part of your business can benefit from being customer-driven. With the rise of SaaS and the on-demand economy, customer expectations have changed. Customers expect their voices to be heard. They find value in being part of a community, and being part of that journey of creating the product. So stop running your business like we're still living in the 2000s. It's time to take a customer-driven approach. Here's what people are saying about the book: David Cancel is one of the best when it comes to building products that customers love. And now he's sharing his wisdom and writing the book explaining how he does it. This is a must read for any entrepreneur or business owner.-MARK ROBERGESenior Lecturer, Harvard Business School, Former SVP of Sale and Services at HubSpot When it comes to building business software, there's no one better than David Cancel, and I saw first-hand how his customer-driven approach to building products made an impact at HubSpot. I'm glad he's finally putting all of his insight in one place.-MIKE VOLPECMO, Cybereason / Former CMO, HubSpot |
| appfolio training manual pdf: Course ILT Course Technology, Inc, 2003-02-28 This ILT Series course give students an overview of inbound call centers, managerial roles, and technologies that affect call centers. The course teaches students how to establish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers, identify customer expectations, reduce the percentage of lost calls, calculate staff levels, and identify the reports that are used to evaluate a call center's performance. Students will also learn about establishing service goals, identifying areas for attention, and communicating effectively with executives. Course activities also cover reducing turnover, training employees effectively, managing employee stress, motivating, and communicating with employees. Finally, students will learn how to evaluate employee performance and establish monitoring programs. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. |
AppFolio Property Management | Reviews & Pricing for 2020
May 28, 2020 · Individual investors or property managers with fewer than 100-200 rental units may find AppFolio to be more than they need, both from a budget and business practice …
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Nov 27, 2017 · Does anyone have experience managing multiple portfolios with Appfolio? I’d like to setup a sub-portfolio with the complex’s own branding, phone number, etc that is different …
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Dec 4, 2017 · We are about 1-2 months in with using Appfolio, and the accounting side is not the greatest compare to QB. Specifically, I'd like to hear how you deal with memorized …
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May 28, 2020 · Individual investors or property managers with fewer than 100-200 rental units may find AppFolio to be more than they need, both from a budget and …
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Apr 16, 2021 · Hello! Our current property management company uses appfolio so all our tenants are on appfolio. We are thinking about self managing. How hard is it for us …
Managing multiple portfolios with AppfolioManaging multiple portfol…
Nov 27, 2017 · Does anyone have experience managing multiple portfolios with Appfolio? I’d like to setup a sub-portfolio with the complex’s own branding, phone number, …
Appfolio from Quickbooks TransitionAppfolio from Quickboo…
Dec 4, 2017 · We are about 1-2 months in with using Appfolio, and the accounting side is not the greatest compare to QB. Specifically, I'd like to hear how you deal with memorized …
Buildium vs AppFolio for Larger PortfolioBuildium vs AppFolio for ...
Dec 19, 2020 · I have seen multiple people post to go with AppFolio for a larger portfolio over Buildium, specifically have seen people say to go with it if your portfolio is 150 …
