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| appropriate workplace behavior training: Changing Employee Behavior Nik Kinley, Shlomo Ben-Hur, 2015-03-31 An important part of every manager's job is changing people's behavior: to improve someone's performance, get them to better manage relationships with colleagues, or to stop them doing something. Yet, despite the fact that changing people's behavior is such an important skill for managers, too many are unsure how to actually go about it. This book reveals the simple, but powerful techniques for changing behavior that experts from a range of disciplines have been using for years, making them available to all managers in a single and comprehensive toolkit for change that managers can use to drive and improve the performance of their staff. Based on research conducted for this book, it introduces practical techniques drawn from the fields of psychology, psychotherapy, and behavioral economics, and show how they can be applied to address some of the most common, every-day challenges that managers face. #changingpeople |
| appropriate workplace behavior training: Mean Girls at Work: How to Stay Professional When Things Get Personal Katherine Crowley, Kathi Elster, 2012-11-02 One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento |
| appropriate workplace behavior training: The Mindful and Effective Employee Paul E. Flaxman, Frank W. Bond, Fredrik Livheim, 2013-05-01 The importance of improving and maintaining employees’ psychological health is now widely recognized by occupational health researchers and practitioners, business leaders, human resource professionals, and policy makers alike. Indeed, a growing body of research has established that psychological well-being is one of the most important factors in job performance. The Mindful and Effective Employee offers an evidence-based workplace training program based on acceptance and commitment therapy (ACT). The program is specifically designed to improve employees’ psychological health—as well as their effectiveness at work and in their personal lives—through a combination of mindfulness and values-guided behavioral skills. This book is designed for use by psychologists, coaches, occupational health practitioners, and human resource professionals who are interested in improving employee well-being, performance, and quality of life. The training program described in this book is designed to: • Promote employee self-awareness • Help employees find purpose, direction, and meaning • Offer new ways to improve work and life effectiveness • Help employees identify and pursue valued goals and actions |
| appropriate workplace behavior training: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| appropriate workplace behavior training: The Essential Guide to Handling Workplace Harassment & Discrimination Deborah C. England, 2024-09-01 Don’t let harassment and discrimination claims disrupt your workplace Discrimination and harassment can poison the work environment, undermine employee morale, and lead to costly investigations and lawsuits. It’s critical to take steps to prevent harassment and discrimination, as well as to appropriately respond when incidents do happen. Protect your company and employees from harassment and discrimination claims using the information and strategies in this updated edition. You’ll learn how to: develop policies prohibiting harassment and discrimination train employees and supervisors handle employee complaints and investigate claims thoroughly document your company’s response take action against wrongdoers prevent illegal retaliation, and respond to agency complaints, investigations, and lawsuits. The legal principles, strategies, and tactics discussed in this book apply to remote workers and on-site staff. |
| appropriate workplace behavior training: Mistreatment in the Workplace Julie B. Olson-Buchanan, Wendy R. Boswell, 2009-03-30 Integrating findings from research and practice in order to makepractical, evidence-based recommendations for preventing andaddressing systemic workplace mistreatment, this book: Focuses on the recursive effects of mistreatment inorganizations and how individual and organizational well-being canbe enhanced by carefully-designed policies and procedures. Creates a complete picture by bringing together relevantresearch from fragmented fields such as organizational psychology,labor relations and labor economics. Enables you to identify best practices for resolvingmistreatment occurrences, for creating a civil workforce, andpreventing recursive mistreatment. |
| appropriate workplace behavior training: The Oxford Handbook of Organizational Climate and Culture Karen M. Barbera, 2014-05-07 The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts. |
| appropriate workplace behavior training: From Bud to Boss Kevin Eikenberry, Guy Harris, 2011-01-07 Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now. |
| appropriate workplace behavior training: The Drama-Free Workplace Patti Perez, 2019-03-26 Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away. |
| appropriate workplace behavior training: Testing Computer Software Cem Kaner, Jack Falk, Hung Q. Nguyen, 1999-04-26 This book will teach you how to test computer software under real-world conditions. The authors have all been test managers and software development managers at well-known Silicon Valley software companies. Successful consumer software companies have learned how to produce high-quality products under tight time and budget constraints. The book explains the testing side of that success. Who this book is for: * Testers and Test Managers * Project Managers-Understand the timeline, depth of investigation, and quality of communication to hold testers accountable for. * Programmers-Gain insight into the sources of errors in your code, understand what tests your work will have to pass, and why testers do the things they do. * Students-Train for an entry-level position in software development. What you will learn: * How to find important bugs quickly * How to describe software errors clearly * How to create a testing plan with a minimum of paperwork * How to design and use a bug-tracking system * Where testing fits in the product development process * How to test products that will be translated into other languages * How to test for compatibility with devices, such as printers * What laws apply to software quality |
| appropriate workplace behavior training: The Cambridge Handbook of Workplace Training and Employee Development Kenneth G. Brown, 2017-10-19 With comprehensive coverage of topics related to learning, training, and development, this volume is a must-have resource for industrial and organizational (I/O) psychologists, human resource (HR) scholars, and adult education specialists. Brown provides a forward-looking exploration of the current research on workplace training, employee development, and organizational learning from the primary point of view of industrial organizational psychology. Each chapter discusses current practices, recent research, and, importantly, the gaps between the two. In analyzing these aspects of the topic, the chapter authors both present the valuable knowledge available and show the opportunities for further study and practice. |
| appropriate workplace behavior training: The Diversity Training Activity Book Jonamay Lambert, Selma Myers, 2009 The Diversity Training Activity Book addresses such fundamental issues as change, communication, gender at work, and conflict resolution. Filled with activities, role playing exercises, sample icebreakers, and case studies, this book will help all employees create a more harmonious, open workplace no matter what their cultural background. |
| appropriate workplace behavior training: Praeger Handbook on Understanding and Preventing Workplace Discrimination Michele A. Paludi, Eros R. DeSouza, Carmen A. Paludi Jr., 2010-11-02 This comprehensive, two-volume handbook compiles the current case law, management practices, and social science research on workplace discrimination, including federal- and state-protected categories. Despite guidelines for investigating complaints of discrimination and establishing preventative measures, statistics indicate that employers may not be properly implementing antidiscrimination laws in their organizations. The Praeger Handbook on Understanding and Preventing Workplace Discrimination was written to provide companies with the necessary toolkits to prevent all types of discrimination in the workplace-and to deal with them if and when they occur. This two-volume handbook offers employers a comprehensive approach to understanding, preventing, and dealing with hostile work environments through an integrated model that encompasses legal responsibilities, management theories and practice, and social science research. Volume one provides an overview of workplace discrimination through an examination of federally protected categories, such as age, disability, equal compensation, national origin, pregnancy, race/color, religion, sex, and sexual harassment. Volume two offers strategies related to reasonable care in terms of preventing workplace discrimination through policies, procedures, and training programs. |
| appropriate workplace behavior training: I've Got Your Back Jorge Arteaga, Emily May, 2022-05-10 Right to Be’s accessible and engaging step-by-step instructional guide to safe and effective bystander intervention Bystander intervention is simply overcoming that “freeze” instinct when you witness harassment and getting back to the very human desire to take care of one another. It’s not about being the hero, strapping on spandex, and saving the day. And it certainly isn’t about sacrificing your own safety. From the nonprofit organization Right to Be (formerly Hollaback!), I’ve Got Your Back teaches readers the ins and outs of bystander intervention using Right to Be’s methodology: the 5D’s of bystander intervention—distract, delegate, document, delay, and direct. Each chapter of the book dives deeply into what these D’s can look like in practice, whether you are in public, online, or at work. The rise in interest in bystander intervention comes at a moment when trust in the institutions historically responsible for keeping us safe is crumbling. However, as trust in our systems falters, trust in our own agency and our own ability to create change is rising. Perhaps for the first time we see that our actions matter. Or, at a minimum, we know our actions are the only thing we can truly control. We all have a role to play when it comes to ending hate and harassment in our communities. If you’re new to these efforts, I’ve Got Your Back will give you the skills to get started. And if you’ve been doing this work for years, this book will provide you with the language to mentor others just beginning their journey. |
| appropriate workplace behavior training: Dealing With Problem Employees Amy Delpo, Lisa Guerin, 2021-09-28 This book tells business owners, managers, and supervisors everything they need to know about how to identify difficult employees, how to manage them during the employment relationship, and how to terminate them in a way that reduces the company’s legal risk of a wrongful termination lawsuit. It will give them the confidence to deal with problem employees directly and make the tough decision to terminate when it’s clear that the situation isn’t improving. |
| appropriate workplace behavior training: Bullying in the Workplace John Lipinski, Laura M. Crothers, 2013-08-15 Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale. |
| appropriate workplace behavior training: Occupational Health Guide to Violence in the Workplace Thomas D. Schneid, 1998-12-23 20 murders every week. 18,000 assaults in the same time. All on the job. Sharp increases in workplace violence continue to take an unfortunate toll on American business-and its employees, families and communities. Preventative measures may be well-intentioned, but pose troubling conflicts in themselves, pitting each employee's privacy vs. overall worker protection. A full-self evaluation of your business and its personnel may be the key to safeguard against workplace violence. Thomas D. Schneid's Occupational Health Guide to Violence in the Workplace provides the important guidelines for that careful, all-encompassing examination. Most books on workplace violence focus on psychological profiles. In a change of pace, Schneid examines the issue from a safety/health professional's viewpoint, taking all angles, legal issues, and potential ramifications into account. Chapters focus on not only in-house efforts to prevent violent incidents, but also government and legal standards directly or indirectly related to worker's rights and corporate liability. Make every effort to prevent workplace violence from hitting home: start with advice from the Occupational Health Guide to Violence in the Workplace |
| appropriate workplace behavior training: Workplace Morality Muel Kaptein, 2013-11-18 Why do honest and decent employees sometimes overstep the mark? Drawing on scientific experiments and examples from business practice, Muel Kaptein discusses why good people sometimes do bad things and how they rise above this behavior. |
| appropriate workplace behavior training: The Cambridge Handbook of Technology and Employee Behavior Richard N. Landers, 2019-02-14 Experts from across all industrial-organizational (IO) psychology describe how increasingly rapid technological change has affected the field. In each chapter, authors describe how this has altered the meaning of IO research within a particular subdomain and what steps must be taken to avoid IO research from becoming obsolete. This Handbook presents a forward-looking review of IO psychology's understanding of both workplace technology and how technology is used in IO research methods. Using interdisciplinary perspectives to further this understanding and serving as a focal text from which this research will grow, it tackles three main questions facing the field. First, how has technology affected IO psychological theory and practice to date? Second, given the current trends in both research and practice, could IO psychological theories be rendered obsolete? Third, what are the highest priorities for both research and practice to ensure IO psychology remains appropriately engaged with technology moving forward? |
| appropriate workplace behavior training: Say This-Not That! Dan O'Connor, 2011-05-24 This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those I wish I hadn't just said that! moments? In Say This, Not That, expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With Say This, Not That, you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the why of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough. -Marsha Thompson, Washington DC, USA |
| appropriate workplace behavior training: International Handbook of Workplace Trauma Support Rick Hughes, Andrew Kinder, Cary Cooper, 2012-04-10 The International Handbook of Workplace Trauma Support provides a comprehensive overview of contemporary standards and best practices in trauma support that draws from the latest research findings and experience of international experts in the field. Reviews the major contemporary post-trauma intervention models in both theory and practice Includes Trauma Risk Management (TRiM), Support Post Trauma (SPoT), Eye-Movement Desensitization and Reprocessing (EMDR), Mindfulness and Psychological First Aid (PFA) Incorporates multi-cultural perspectives by reporting on the pervasive violence in South Africa, constant threats in Israel and emerging developments in China Includes social, psychosocial, psychological, and organizational dimensions to offer a detailed mapping of trauma support Provides latest thinking for supporting those in the military context |
| appropriate workplace behavior training: Training on Trial James D. Kirkpatrick, Wendy Kayser Kirkpatrick, 2022-03-29 Using a courtroom trial as a metaphor, Training on Trial seeks to get to the truth about why training fails and puts the business partnership model to work for real. While upbeat lingo abounds about “complementing strategic objectives” and “driving productivity,” the fact is that most training does not make a significant enough impact on business results, and when it does, training professionals fail to make a convincing case about the value added to the bottom line. The vaunted “business partnership model” has yet to be realized?and in tough economic times, when the training budget is often the first to be cut, training is on trial for its very existence. Readers on both sides of the “courtroom” will learn how to: Build expertise and become genuinely involved in your company's or client's business Pledge to work together to positively impact a pressing business need or pivotal business opportunity Ask the jury their expectations and revise your own to be more realistic and mutually satisfying Develop a plan, targeting the key drivers of performance success after training has taken place Execute your initiative and deliver a stellar ROESM (Return on Expectations) A thought-provoking read for trainers and business unit leaders alike, Training on Trial provides a new application of the Kirkpatrick Four-Level Evaluation Model and a multitude of tips and techniques that allow lessons learned to be put into action now. |
| appropriate workplace behavior training: The Disney Way Bill Capodagli, Lynn Jackson, 1999-01-21 I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those dreams come true. -Walt Disney. Walt Disney's dreams, beliefs, and daring gave birth to captivating characters, thrilling theme park attractions, and breathtaking tales that have inspired the imaginations of generations of children and adults. Disney also launched an entertainment and marketing empire whose influence is felt around the world, and whose success provides a model of business excellence that can guide any company. Each principle is then examined in detail by illustrating the principle at work at Disney as well as at other successful companies. Capodagli and Jackson have spent their careers studying Disney and teaching this unique management method to others. As consultants to companies ranging from Illinois Power to Bristol-Myers Squibb and Whirlpool, they have used the Disney principles again and again, and have seen them yield startling performance improvements. They have distilled this wisdom in THE DISNEY WAY. In this book, you'll learn how to: Give every member of your organization the chance to dream, and tap into the creativity those dreams embody; Treat your customers like guests; Build long-term relationships with key suppliers and partners; Dare to take calculated risks in order to bring innovative ideas to fruition; Align long-term vision with short-term execution. And more. No fairy dust. No magic wands. No wishing on a star. Just sound, effective management principles that stem from Walt Disney's values, vision, and philosophy. Lists of questions to ask and actions to take, along with real-life examples, will help you adapt the Disney Way to suit your company's needs. From the hiring and training of employees to the realization of a creative concept to exceptional customer service, every aspect of the Walt Disney Company is linked to Walt Disney's vision. |
| appropriate workplace behavior training: The Work Environment Bestiary: A Field Guide to Workplace Predators Abdulhamid Ali, 2023-06-24 The modern workplace is a melting pot of personalities, talents, and motivations. Among the vast diversity, however, lurk individuals whose actions and attitudes can have a detrimental impact on the work environment. The Work Environment Bestiary is a comprehensive guide to identifying and understanding the varied species of negative-impact individuals one may encounter in the professional arena. With ten years of multi-sectoral experience, the author delivers an insightful tour into the wilderness of office politics, personal agendas, and predatory behavior. The book not only offers a taxonomy of these workplace predators but also provides practical advice on coexisting, managing, and neutralizing their adverse effects. |
| appropriate workplace behavior training: Handbook of Mental Health in the Workplace Jay C. Thomas, Michel Hersen, 2002-08-15 Clinicians are growing more aware of the extent of mental health concerns in today's workforce. Organizations now need to contend with issues related to disruptive psychopathological behaviour. The Handbook of Mental Health in the Workplace is a timely reference tool to assist researchers and academics, in the fields of occupational psychology and human resource management. It includes papers from expert contributors that provide the latest research and up-to-date developments in this area. This Handbook stimulates new perspectives on established theories and generates practical, yet rigorous, solutions to new problems. |
| appropriate workplace behavior training: Impact of Organizational Trauma on Workplace Behavior and Performance Háša, Stanislav, Brunet-Thornton, Richard, 2017-01-06 There are many different types and causes of trauma in the workplace which can impact employee behavior and performance. Thus, it is imperative for managers to discover new ways to combat these issues and work toward a more harmonious working environment for all. Impact of Organizational Trauma on Workplace Behavior and Performance is a comprehensive examination of the multiple types of workplace traumas and the solutions which will heal these challenges to increase overall organizational culture and success. Highlighting extensive coverage of relevant topics such as downsizing, change management, trauma exposure, and organizational leadership, this publication is ideal for practitioners, professionals, managers, and researchers seeking innovative perspectives on organizational traumas in the workforce. |
| appropriate workplace behavior training: Workplace Concepts for Athletic Trainers Stephanie Mazerolle, William Pitney, 2024-06-01 Athletic trainers often find themselves immersed in organizations that can critically influence the way in which they fulfill their professional obligations. The workplace can offer many situations that are challenging, particularly for those athletic trainers who are transitioning into clinical practice. With that in mind, Workplace Concepts for Athletic Trainers provides readers with clear and meaningful information that addresses common concepts and issues that occur in the workplace. The topics selected are a reflection of those covered in the literature as problematic yet identifiable and manageable. Each chapter begins with learning objectives and includes a discussion of the issue itself, how it manifests (sources and antecedents), and strategies and solutions to address the concern. Inside Workplace Concepts for Athletic Trainers, Drs. Stephanie M. Mazerolle and William A. Pitney have infused each chapter with case studies to help readers apply the information presented. The conclusion of each chapter contains a summary, questions for review, and suggested readings to reinforce learning. The recommendations and information presented are designed to improve the workplace culture and climate and provide readers with practical suggestions for dealing with workplace issues. Included with the text are online supplemental materials for faculty use in the classroom. Workplace Concepts for Athletic Trainers is a must-have for any athletic training student transitioning into clinical practice or a clinician seeking help for common issues that occur in the workplace. |
| appropriate workplace behavior training: Ethics 4 Everyone Eric Harvey, Eric Lee Harvey, Scott Airitam, 2002 Ethics 4 Everyone illustrates the plain fact that, on many levels, we have lost sight of the fundamental concept of right and wrong, that we seem all too willing to cut corners, and to do whatever it takes to 'close the deal' and get ahead. More than that, this training program offers do-able, long-term solutions.--Publisher. |
| appropriate workplace behavior training: Occupational Safety and Health Handbook United States. Internal Revenue Service, 1999 |
| appropriate workplace behavior training: The Essential Guide to Workplace Investigations Lisa Guerin, 2022-07-04 Learn how to conduct a full and fair workplace investigation Workplace complaints carry serious legal and financial risks to a company, so it’s essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble than not performing one at all. It’s more important than ever to ensure your investigation is complete, impartial, and timely. The Essential Guide to Workplace Investigations shows you how to legally and successfully investigate and resolve any type of complaint or problem. It covers common issues such as harassment, discrimination, violence, drug and alcohol use, and employee theft. This edition has updated sections on sexual orientation and gender identity discrimination and handling problems in the remote workplace. The book guides you through each step of an effective investigation, including • deciding whether to investigate • planning an investigation • interviewing witnesses • gathering and evaluating evidence • documenting the investigation • and more. With Downloadable Forms You can download all the forms you need, including sample policies, checklists, templates, and resources at Nolo. |
| appropriate workplace behavior training: PROMOTE YOUR WORKPLACE SAFETY CULTURE Henry Harvin, 2023-10-04 Stay safe and healthy at work with our comprehensive guide to occupational health and safety. Whether you're an employer, employee, or safety professional, PROMOTE YOUR WORKPLACE SAFETY CULTURE with this essential information on workplace hazards, risk assessment, safety regulations, and best practices for preventing accidents and injuries. With practical tips, case studies, and expert insights, you'll learn how to create a safer work environment for yourself and others. Protect your well-being and advance your career with the knowledge and skills you'll gain from this essential resource. In today's fast-paced work environment, safety regulations and best practices are more important than ever. Whether you work in construction, manufacturing, or any other industry, it's crucial to understand how to prevent accidents and injuries. This comprehensive guide provides practical tips, case studies, and expert insights to help you create a safer work environment for yourself and others. From identifying potential hazards to implementing effective safety measures, you'll learn everything you need to know to protect your well-being and advance your career. With a focus on real-world scenarios and best practices from leading organizations, this essential resource is a must-read for anyone who takes workplace safety seriously. So why wait? Start reading today and take the first step towards creating a safer, healthier workplace for everyone. |
| appropriate workplace behavior training: Deviant and Criminal Behavior in the Workplace Steven M. Elias, 2013-02-11 Workplace crimes are never far from the news. From major scandals like Enron to violent crimes committed by co-workers to petty theft of office supplies, deviant and criminal behavior is common in the workplace. Psychological factors are almost always involved when an employee engages in such behavior. Deviant and Criminal Behavior in the Workplace offers insights at the level of the individual employee and also sheds light on the role organizations themselves may play in fostering such criminal behavior. The volume considers psychological factors involved in theft and fraud, workplace violence, employee discrimination, and sexual harassment. It also analyses a number of variables which can influence such behavior including employee personality, employee emotional processes, experience of occupational stress, organizational culture, organizational injustice, and human resource management practices. The book will be of core interest to those interested in the psychology and sociology of work, organizational behavior, and human resource management. |
| appropriate workplace behavior training: Employee Training and Development Raymond A. Noe, 2005 Seeks to find a balance between research and company practices. This text provides students with a background in the fundamentals of training and development - needs assessment, transfer of training, designing a learning environment, methods, and evaluation. |
| appropriate workplace behavior training: Finding the Good in the Workplace Bully Dr. Debra Stewart, 2017-09-29 The book Finding the Good in the Workplace Bully examines organizational culture and wellness in the presence of bully triads. The book includes ideas for assessment and performance improvement concerning organizational culture. The book addresses possible approaches to improve workplace culture and organizational wellness and to create bully-free environments. |
| appropriate workplace behavior training: OSHA Compliance Management Elsie Tai, 2000-12-21 Designed specifically for the needs, preferences, and styles distinct to long-term care this OSHA Compliance Management: A Guide for Long-Term Health Care Facilities serves as an excellent working reference. It focuses on priorities and provides you with the background and tools vital to achieving OSHA compliance and inspection preparedness. In this user-friendly, practical, hands-on manual you get: Inspection preparedness briefing materials that provide you with last minute advice and activities Real-life scenarios offering hands-on, practical advice and directions to minimize liability Comprehensive policies with built in flexibility for designing mandatory practices to best fit your organization's needs Summary discussions give you a quick, concise overview of all the issues covered including historical significance, current developments, and cautionary notes Long-term care documentation, recordkeeping, and management tools for streamlining activities and maximizing necessary expended efforts Step-by-step instructions for conducting and documenting specific types of assessments and information necessary for strategic decision and policy making Flow charts, tables, and other materials containing long term care specific statistics and decision tree processes Streamline your organization's processes, save time and money, avoid liability, and improve safety management and performance. OSHA Compliance Management: A Guide for Long-Term Health Care Facilities gives you a headstart in achieving OSHA compliance and being prepared for OSHA inspections. |
| appropriate workplace behavior training: Managing Workplace Diversity, Equity, and Inclusion Rosemary Hays-Thomas, 2022-09-16 Managing Workplace Diversity, Equity, and Inclusion bridges the gap between social science theory and research and the practical concerns of those working in diversity, equity, and inclusion by presenting an applied psychological perspective. Using foundational ideas in the field of diversity, equity, and inclusion as well as concepts in the social sciences, this book provides a set of cognitive tools for dealing with situations related to workplace diversity and applies both classic theories and new ideas to topics such as United States employment law, teamwork, gender, race and ethnicity, sexual orientation, and other areas. Each chapter includes engaging scenarios and real-world applications to stimulate learning and help students conceptualize and contextualize diversity in the workplace. Intended for upper-level undergraduates as well as graduate students, this textbook brings together foundational theories with research-based and practical, real-world applications to build a strong understanding of managing diversity, equity, and inclusion in the workplace. This text also has its own companion website, which has been designed to give students and instructors a comprehensive look into Workplace Diversity, Equity, and Inclusion, offering case studies, practical applications, tests, and essay questions. |
| appropriate workplace behavior training: Informal Workplace Learning and Employee Development Malgorzata Rozkwitalska-Welenc, Beata A. Basinska, Alicja Dettlaff, 2024-06-03 The new paradigm in employee development assumes that employees should proactively direct their learning and growth. Most workplace learning is basically informal and occurs through daily work routines, peer-to-peer interactions, networking, and typically brings about significant positive outcomes to both individuals and organizations. Yet, workplace learning always occurs in a pre-defined context and this context has recently changed, and hereafter many people have been delegated to work from home or any other remote locations. Many employees would like to maintain remote or hybrid work design in the future, as well. In this research monograph, the authors explore an unexplored topic in social science research concerning proactive employee development through informal learning in new ways of working (NWW). The authors are esteemed experts in organizational studies, organizational psychology, and human resource management. The monograph will be of interest to students and researchers in organizational studies, organizational behavior, organizational psychology and organizational learning, as well as human resource professionals concerned with employee development and the changing nature of work. |
| appropriate workplace behavior training: Organizational Behavior Christopher P. Neck, Jeffery D. Houghton, Emma L. Murray, 2019-01-02 Why does organizational behavior matter—isn’t it just common sense? Organizational Behavior: A Skill-Building Approach helps students answer this question by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop essential skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB. This title is accompanied by a complete teaching and learning package. |
| appropriate workplace behavior training: The Big Book of HR, 10th Anniversary Edition Barbara Mitchell, Cornelia Gamlem, 2022 The complete guide to human resources processes, issues, and best practices by two of the most seasoned and respected HR professionals. Managing people is the biggest challenge any organization faces. It's a challenge that has grown even more difficult over the past decade. Since The Big Book of HR was first published, we've seen dramatic changes in the workplace and the workforce. This 10th anniversary edition incorporates discussions and reflections on these changes and examines new and emerging trends useful for any business owner, manager, or HR professional, with the most current information to get the most from their talent--from strategic HR-related issues to the smallest tactical details of managing people. The Big Book of HR, 10th Anniversary Edition includes up-to-date information about: The challenges of remote and distributed workforces Diversity, equity and inclusion Workplace harassment and its prevention Changing technology and its impact on every facet of people management Pay equity and its effect on transparency in compensation Benefits that meet the needs of a multigenerational workforce State and local laws that are addressing societal changes Gamification and other training strategies |
| appropriate workplace behavior training: Human Resource Management Elizabeth D. Fredericksen, Stephanie L. Witt, W. David Patton, Nicholas P. Lovrich, 2015-09-16 Sound HRM practices matter—they are a sine qua non of effective governance in democratic government—equally so at the local, regional, state and national levels of government. The NASPAA (Network of Schools of Public Policy, Affairs, and Administration) accreditation standards demand critical competencies for public managers that are vital to human resource managers and supervisors at all levels. These competencies include: skills to lead and manage in public governance; to participate in and contribute to the policy process; to analyze, synthesize, think critically, solve problems and make decisions; to articulate and apply a public service perspective; and to communicate and interact productively with a diverse and changing workforce and citizenry. This second edition of Human Resource Management is designed specifically with these competencies in mind to: Introduce and explore the fundamental purposes of human resource management in the public service and consider the techniques used to accomplish these purposes Provide exercises to give students practice for their skills after being introduced to the theory, foundation, and practices of public and nonprofit sector HRM Facilitate instruction of the material by introducing important topics and issues with readings drawn from the professional literature Provide information and examples demonstrating the interrelatedness of many of the topics in public sector HRM and the trends shaping public and nonprofit management, especially diversity, ethics, and technology. Demonstrate and describe differences among HRM practices in public, for-profit and nonprofit organizations, and between the levels of government. Human Resource Management is organized to provide a thorough discussion of the subject matter with extensive references to relevant literature and useful teaching tools. Thus, students will consider the issues, purposes, and techniques of HRM and conceptualize how varied their roles are, or will be, whether a personnel specialist in a centralized system or a supervisor managing in one of the increasingly common decentralized systems. Each chapter includes a thorough review of the principles and practices of HRM (including the why and the how), selected readings, important themes, diverse examples, key terms, study questions, applied exercises, case studies, and examples of forms and processes would-be managers will encounter in their roles. |
dnd 5e 2014 - Is this Homebrew Wendigo in the appropriate CR?
Jun 20, 2023 · Only playtesting will tell for sure. For complex creatures with unusual abilities, we can't use simple formulas or automated tools to determine an approximate CR.
Appropriate 10 letters - 7 Little Words
Jun 16, 2017 · Welcome to the page with the answer to the clue Appropriate. This is just one of the 7 puzzles found on this level. You can make another search to find the answers to the …
Where is the explicit rule that states a wizard must have an ...
Dec 11, 2022 · And does not state the wizard must have an appropriate spell level slot in order to add it to their spell book - and thus know the spell. You can cast a spell at a lower caster level …
Appropriate - 7 Little Words Answers
Apr 12, 2022 · Welcome to the page with the answer to the clue Appropriate. This is just one of the 7 puzzles found on today’s bonus puzzles. You can make another search to find the …
dnd 5e 2014 - Role-playing Games Stack Exchange
Nov 27, 2020 · "Appropriate level" means one with which the spell could normally be cast The relevant quote from the new Fey Touched and Shadow Touched feats is (TCoE, p. 79-80): …
How to make monsters level appropriate during a session?
Jan 7, 2019 · For example, if I set KFC to account for 4 level 5 PCs, it tells me that 5 gargoyles are an appropriate challenge for such a party, just barely a Deadly encounter. So let's say your …
How is the Old Bonegrinder supposed to be appropriate for 4th …
Jun 23, 2020 · There are groups that adopt a style of play where the onus is on the players to assess risk and to pay the price when they get this wrong. These groups scoff at your namby …
What rarity is appropriate for a homebrew item that lets a Wizard …
Aug 13, 2023 · What is the appropriate rarity for such an item? My intuition is that this item bears some similarity to a wish spell, in that both allow you to cast any spell in your spell book. This …
dnd 5e 2014 - Role-playing Games Stack Exchange
CR=Average Party Level (APL) usually yields a Medium encounter. (Recall the encounter descriptors in "Combat Encounter Difficulty" on DMG p.82.) The exceptions are at levels 5-7, …
What is the appropriate ability modifier for hurling a Javelin of ...
Jun 28, 2017 · Is it Strength because it's a Thrown javelin (like a regular javelin), or Dexterity because of the wording of the descriptive text below? Specifically: 'make a ranged weapon …
dnd 5e 2014 - Is this Homebrew Wendigo in the appropriate CR?
Jun 20, 2023 · Only playtesting will tell for sure. For complex creatures with unusual abilities, we can't use simple formulas or automated tools to determine an approximate CR.
Appropriate 10 letters - 7 Little Words
Jun 16, 2017 · Welcome to the page with the answer to the clue Appropriate. This is just one of the 7 puzzles found on this level. You can make another search to find the answers to the …
Where is the explicit rule that states a wizard must have an ...
Dec 11, 2022 · And does not state the wizard must have an appropriate spell level slot in order to add it to their spell book - and thus know the spell. You can cast a spell at a lower caster level …
Appropriate - 7 Little Words Answers
Apr 12, 2022 · Welcome to the page with the answer to the clue Appropriate. This is just one of the 7 puzzles found on today’s bonus puzzles. You can make another search to find the …
dnd 5e 2014 - Role-playing Games Stack Exchange
Nov 27, 2020 · "Appropriate level" means one with which the spell could normally be cast The relevant quote from the new Fey Touched and Shadow Touched feats is (TCoE, p. 79-80): You …
How to make monsters level appropriate during a session?
Jan 7, 2019 · For example, if I set KFC to account for 4 level 5 PCs, it tells me that 5 gargoyles are an appropriate challenge for such a party, just barely a Deadly encounter. So let's say your …
How is the Old Bonegrinder supposed to be appropriate for 4th …
Jun 23, 2020 · There are groups that adopt a style of play where the onus is on the players to assess risk and to pay the price when they get this wrong. These groups scoff at your namby …
What rarity is appropriate for a homebrew item that lets a Wizard …
Aug 13, 2023 · What is the appropriate rarity for such an item? My intuition is that this item bears some similarity to a wish spell, in that both allow you to cast any spell in your spell book. This …
dnd 5e 2014 - Role-playing Games Stack Exchange
CR=Average Party Level (APL) usually yields a Medium encounter. (Recall the encounter descriptors in "Combat Encounter Difficulty" on DMG p.82.) The exceptions are at levels 5-7, …
What is the appropriate ability modifier for hurling a Javelin of ...
Jun 28, 2017 · Is it Strength because it's a Thrown javelin (like a regular javelin), or Dexterity because of the wording of the descriptive text below? Specifically: 'make a ranged weapon …
