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| appreciative inquiry interview questions: Appreciative Inquiry David Cooperrider, Diana D. Whitney, 2005-10-10 Written by the two most recognized Appreciative Inquiry thought leaders A quick, accessible introduction to one of the most popular change methods today--proven effective in organizations ranging from Roadway Express and British Airways to the United Nations and the United States Navy Appreciative Inquiry (AI) is a model of change management uniquely suited to the values, beliefs, and challenges of organizations today. AI is a process that emphasizes identifying and building on strengths, rather than focusing exclusively on fixing weaknesses as most other change processes do. As the stories in this book illustrate, it results in dramatic improvements in the triple bottom line: people, profits, and planet. AI has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, retention, and morale, as well as organizations' abilities to meet the needs of society. This book is a concise introduction to Appreciative Inquiry. It provides a basic overview of the process and principles of AI along with exciting stories illustrating how organizations have applied AI and the benefits they have gained as a result. It has been specifically designed to be accessible to a wide audience so that it can be handed out in organizations where AI is either being contemplated or being implemented. Written by two of the key figures in the development of Appreciative Inquiry, this is the most authoritative guide available to a change method that systematically taps the potential of human beings to make themselves, their organizations, and their communities more adaptive and more effective. |
| appreciative inquiry interview questions: Appreciative Living Jacqueline Bascobert Kelm, 2005-01-01 Appreciative Living provides and in-depth overview of the principles of Appreciative Inquiry, and includes a simple 3-step process for applying the principles as well as daily exercises. |
| appreciative inquiry interview questions: Appreciative Leadership: Focus on What Works to Drive Winning Performance and Build a Thriving Organization Diana Whitney, Amanda Trosten-Bloom, Kae Rader, 2010-07-09 Advance Praise for Appreciative Leadership: A must-read for leaders at all levels who believe that both common sense and business sense require engaging and encouraging rather than mandating or manipulating. It may become my most-recommended book. -- Frank Rogers-Witte, Ph.D., Director, Executive Staff Effectiveness, Hewlett-Packard IPG Building on a simple but powerful idea, Appreciative Leadership offers an approach to organizational transformation applicable to institutions as varied as businesses, universities, church bodies, and health systems. Packed with dozens of stories andsuggestions, it offers key insights translated into replicable strategies for action. -- Jane McAuliffe, Ph.D., President, Bryn Mawr College The positive basis of power is illuminated brilliantly in this courageous leadership book. Appreciative Leadership touches the heart of leadership--the kind people most deeply desire--in a way that will change lives, businesses, and every relationship you wish to build. -- David L. Cooperrider, Ph.D., Professor of Social Entrepreneurship, Case Western Reserve University Leadership driven by principles and integrity is more important today than ever. Appreciative Leadership shows how to blend principles of collaboration, quality, and service for both long-term achievement and practical daily impact. It provides amodel of success for a new generation of leaders. -- R. Edward Howell, Vice President and Chief Executive Officer, University of Virginia Medical Center The Positive Approach to Leadership That Brings Out the Best in Everyone Appreciative Inquiry has become one ofthe most popular new management tools in business today. Its premise is simple yet profound: Instead of focusing on what's wrong in the workplace, learn about and build upon what works. Dr. Diana Whitney--a leader in the field of Appreciative Inquiry--and colleagues Amanda Trosten-Bloom and Kae Rader bring the next generation of these ideas forward, with practical and proven tools for leadership. Arefreshingly different approach to managing organizations, Appreciative Leadership turns conventional management thinking on its head, demonstrating how to get results with positive power. All you need are the five I's . . . INQUIRY: Leading with positively powerful questions. ILLUMINATION: Bringing out the best in people and situations. INCLUSION: Engaging with others to cocreate the future. INSPIRATION: Awakening the creative spirit. INTEGRITY: Making choices for the good of the whole. This revolutionary approach brings people together, drives companies forward--and takes your leadership skills to a whole new level. Appreciative Leadership shows you how to fully engage your team through positive inquiry and open dialogue--so that everyone feels included and valued, inspired and motivated . . . and ready to work together to win. In this user-friendly guide, you'll discover excitingnew techniques to open up discussions, exchange ideas, agree on a plan, and follow up on your goals. You'll learn simple tips on how to keep your team on track with a can-doattitude. And you'll find satisfying new ways to be engaged, passionate, and present. This book isn't a quick-fix solution to your management problems. It's a full-time, lifelong commitment to your values, your vision, and your connection to others. This is how the best leaders in the world bring out thebest in people, their organizations, and themselves. This is Appreciative Leadership. |
| appreciative inquiry interview questions: Conversations Worth Having Jacqueline M. Stavros, Cheri Torres, David L. Cooperrider, 2018-05-22 Conversations can be critical and destructive, or they can be generative and productive. This book shows how to guarantee your conversations will help people, organizations, and communities flourish. -- |
| appreciative inquiry interview questions: Appreciative Inquiry for Collaborative Solutions Robyn Stratton-Berkessel, 2010-02-15 A practical resource for facilitators who want to introduce positive, strength-based perspectives into their work and trainings, this book provides an overview of Appreciative Inquiry's positive psychology and strength-based change methods. Author Robyn Stratton-Berkessel explores basic principles and practices, shows you how to incorporate AI into existing work, and offers practical advice for designing new trainings. She provides a variety of ready-to-deliver workshops on topics such as leadership, diversity, technology, creativity, change, innovation, learning, collaboration, coaching, and team-building. In addition, she suggests how to make the outcomes of an Appreciative Inquiry session stick and what it takes to make these valuable approaches self-sustaining. A first in the field of Appreciative Inquiry, this important resource provides twenty one ready-to-use workshops for facilitators, leaders, consultants, and trainers who want to empower others in creating collaborative solutions. What you learn in a single book can change everything. Appreciative Inquiry for Collaborative Solutions is Robyn Stratton-Berkessel at her very best?helping all of us open ourselves to our best selves, envision possibilities, and get in touch with our own and other's strengths. A brilliantly applied book?with over 21 workshops ready for prime time delivery?helping leaders tap the revolutionary power of appreciative inquiry or AI for creating value for customers, suppliers, team members, shareholders, and families. Are you ready to walk on the strengths-based side of organization development and leadership? This inspiring volume will propel you upward step by step?it takes AI from concept to reality in an eloquent, empowering, and utterly engaging way. ?David Cooperrider, Fairmount Minerals Professor at Case Western Reserve University's Weatherhead School of Management Both inspiring and highly practical, this book will be an invaluable and no doubt well-thumbed addition to your library of Appreciative Inquiry resources, whether you are a novice or an experienced practitioner! ?Sue James, partner, BJ Seminars Ms. Stratton-Berkessel's work leaves the reader with a clear understanding of why Appreciative Inquiry is such a powerful change model. Those new to Appreciative Inquiry will marvel at her unique explanation of the 'phases' of Appreciative Inquiry. Those more familiar with Appreciative Inquiry will enjoy her explanations and examples. ?Timothy Germany, commissioner, Federal Mediation and Conciliation Service A practical approach grounded in personal experience...[this book] shows that Appreciative Inquiry is not a luxury but a necessity for organizational success. ?Annalie Killian, catalyst for magic AMP, producer of the AMPLIFY Innovation & Thought Leadership Festival, Sydney, Australia |
| appreciative inquiry interview questions: The Appreciative Inquiry Handbook David L. Cooperrider, Jacqueline M. Stavros, Diana Whitney, 2008-01-10 In this thoroughly revised and updated edition of one of the most popular change methods in the world, Cooperrider et al. track the recent changes in the field and explain how AI can contribute to sustainability and the triple bottom line. One of today's most popular change methods, Appreciative Inquiry (AI) has been used to undertake transformational initiatives in dozens of organizations, ranging from McDonalds to the U.S. Navy to Save the Children. The assumption of AI is simple. Every organization has things that work right-things that give it life when it is vital, effective, and successful. AI begins by identifying this positive core and connecting organizational visions, plans, and structures to it in ways that heighten energy and inspire action for change. This book presents all of the concepts, examples, and aids necessary to engage groups of all sizes in Appreciative Inquiry. The authors provide background information on what AI is and how it works and offer sample project plans, designs, agendas, course outlines, interview guidelines, participant worksheets, a list of resources, and more. This second edition has been extensively revised, updated, and expanded, including new case studies, new tools and supplemental articles, an expanded bibliography and resource list, and an entirely new chapter on case applications. And throughout, the authors focus on how AI can support an organizational focus on sustainability and the triple bottom line of people, prosperity, and planet. |
| appreciative inquiry interview questions: The Power of Appreciative Inquiry Diana Kaplin Whitney, Amanda Trosten-Bloom, 2003 The Power of Appreciative Inquiry describes a new strategy that inspires people and brings about a higher performance level in any organization. This method encourages people to study, discuss, learn from, and build on what works well when they are at their best, rather than focusing on what's going wrong. The theory, practice, and spirit of this approach to organizational change is described in plain language. The authors provide guidelines for defining the change agenda, initiative, or project; forming the steering team; and launching an organization-wide kick off. Case histories demonstrate how organizations can attain sustained positive change by studying their strengths. |
| appreciative inquiry interview questions: Appreciative Team Building Diana Whitney, Jay Cherney, Amanda Trosten-Bloom, 2004 Appreciative Team Building: Positive Questions to Bring Out the Best of Your Team provides your team with everything it needs to discover the keys to past successes and future possibilities. Learn how to enhance your team's performance by igniting engaging conversations. Providing 48 positive questions, sample interview guides, and a step-by-step process for self-managed inquiry, Appreciative Team Building breaks new ground in the development of high performance teams. Choose positive questions on any one of eight topics that are pivotal to high performance and team development: Clear and shared goals Clear and shared roles and responsibilities Supportive and empowering relationships Clear and shared procedures Nurturing and challenging leadership Evolving energy and spirit Productivity and performance Complete, purposeful and uplifting communication Then follow a step-by-step self-managed appreciative inquiry process that guides your team-your unique collection of relationships-towards its highest potential. Hear what people are saying about Appreciative Team Building: This book is full of provocative and positive questions that will develop and enhance your team's performance, yielding faster and better results. -Julie Meiresonne Director, Customer Relations Hunter Douglas Window Fashions Division, Broomfield, CO Take time to savor every page of this book. The questions are free and intentionally different. They draw you in, transforming how you and others work together on a day-to-day basis. It is a meaningful contribution to the field. Grab it. -Jane Galloway Seiling Senior Editor, Focus Book Series, The Taos Institute Consultant and Author, The Membership Organization and The Meaning and Role of Organizational Advocacy |
| appreciative inquiry interview questions: The Power of Appreciative Inquiry Diana D. Whitney, Amanda Trosten-Bloom, 2010-03-01 NEW EDITION, REVISED AND UPDATED The Power of Appreciative Inquiry describes the internationally embraced approach to organizational change that dramatically improves performance by engaging people to study, discuss, and build upon what’s working – strengths – rather than trying to fix what’s not. Diana Whitney and Amanda Trosten-Bloom, pioneers in the development and practice of Appreciative Inquiry (AI), provide a menu of eight results-oriented applications, along with case examples from a wide range of organizations to illustrate Appreciative Inquiry in action. A how-to book, this is the most authoritative and accessible guide to the newest ideas and practices in the field of Appreciative Inquiry since its inception in 1985. The second edition includes new examples, tools, and tips for using AI to create an enduring capacity for positive change, along with a totally new chapter on award-winning community applications of Appreciative Inquiry. |
| appreciative inquiry interview questions: Engaging Emergence Peggy Holman, 2010-09-06 In this work, change specialist Holman reframes how we deal with chaos and change, and explains to leaders how to turn upheaval into opportunity and renewal. |
| appreciative inquiry interview questions: Encyclopedia of Positive Questions Diana Kaplin Whitney, David L. Cooperrider, B. Kaplin, Amanda Trosten-Bloom, 2002 |
| appreciative inquiry interview questions: Appreciative Inquiry Jane Magruder Watkins, Bernard J. Mohr, Ralph Kelly, 2011-04-26 Thoroughly revised and updated, the second edition of Appreciative Inquiry offers OD and HR professionals a user-friendly resource for discovering how they can tap into the power of the Appreciative Inquiry (AI) process. An innovative process, AI is an effective way to work with a company as an organic system whose success depends on a holistic approach to connect that organization's human, technical, and organizational functions. This new edition meets the challenge of making the AI process accessible and updates three key areas of the process: the theoretical basis, fundamental assumptions and beliefs, and the basic processes. It includes step-by-step guidelines on how to apply AI in a variety of organizational situations and shows how it can be used with a wide range of initiatives, such as coaching, leadership development, strategic planning, and teambuilding. If there's one book to read on AI, this is it. It provides the context and rationale for this paradigm changing approach to change at any level of system. Buy it, read it, use it and enjoy achieving great results and renewed energy and enthusiasm. —Barbara Sloan, director, Organizational Development and Learning, New York University, Langone Medical Center Appreciative Inquiry brings the freedom and creativity of AI together with the 'nuts and bolts' of how to actually do it all. It contains everything I would want to have as a fresh practitioner, from potential designs to sample questions and excellent Case Stories. —David Shaked, founder and CEO, Almond Insight, United Kingdom This book serves as a complete roadmap for those interested in the philosophy and practice of Appreciative Inquiry. The Case Stories encourage readers to find their own way on the journey by providing examples of successful interventions. —Terry Egan, professor, Management Studies, Pepperdine University |
| appreciative inquiry interview questions: Interviewing Peter Laufer, John Russial, 2019 Interviewing is a primer for the digital age yet one embracing age-old lessons that make clear the crucial importance of successful interviewing techniques for productive civic engagement. |
| appreciative inquiry interview questions: The Appreciative Inquiry Summit James Ludema, Bernard Mohr, 2003-08-09 Over the past decade Appreciative Inquiry (AI) has rapidly emerged as one of the most significant advances in the field of organization development and change. This book is the first to provide a comprehensive practitioner's guide to the AI Summit-the preferred method when applying whole-scale change to large groups. The authors-four of the leading experts on Appreciative Inquiry-explore the theories of organization change and large-group process on which the AI Summit is based; walk the reader step-by-step through the process of planning, conducting, and following up on an AI Summit; provide a series of case studies of the AI Summit in action; and share essential success factors-what they have learned in their work with AI and large-group processes that contributes to success in large-scale efforts. This book is an essential resource for anyone who works with Appreciative Inquiry, large group interventions, or whole-system change processes. |
| appreciative inquiry interview questions: The Book of Beautiful Questions Warren Berger, 2018-10-30 From the bestselling author of A More Beautiful Question, hundreds of big and small questions that harness the magic of inquiry to tackle challenges we all face--at work, in our relationships, and beyond. When confronted with almost any demanding situation, the act of questioning can help guide us to smart decisions. By asking questions, we can analyze, learn, and move forward in the face of uncertainty. But questionologist Warren Berger says that the questions must be the right ones; the ones that cut to the heart of complexity or enable us to see an old problem in a fresh way. In The Book of Beautiful Questions, Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders, and some of the world's foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making, creativity, leadership, and relationships. The powerful questions in this book can help you: - Identify opportunities in your career or industry - Generate fresh ideas in business or in your own creative pursuits - Check your biases so you can make better judgments and decisions - Do a better job of communicating and connecting with the people around you Thoughtful, provocative, and actionable, these beautiful questions can be applied immediately to bring about change in your work or your everyday life. |
| appreciative inquiry interview questions: Humble Inquiry Edgar H. Schein, 2013-09-02 Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it. |
| appreciative inquiry interview questions: Reframing Evaluation Through Appreciative Inquiry Hallie Preskill, Tessie Tzavaras Catsambas, 2006-06-21 In today's world, evaluators must be flexible and responsive in order to best deal with the ever shifting environmental conditions that they face on the job. While the deficit-based approaches which have shaped evaluation practice over the years are important to master, a newer technique called Appreciative Inquiry offers evaluators an additional, viable lense through which to view their work. Appreciative Inquiry is the search for what aspects of an organization are effective and hold the key to innovation and growth. In this text, Hallie Preskill and Tessie Tzavaras Catsambas-who have integrated Appreciative Inquiry into their own practices-introduce readers to the theory and practice of Appreciative Inquiry and how it related to evaluation. Drawing on case examples, the text explains the way that this particular approach has been used to frame, design, and conduct evaluations in various sectors worldwide, and then goes on to teach audiences how to apply Appreciate Inquiry approaches to various aspects of their own evaluations. Moreover, the work instructs users on how to build evaluation capacity using Appreciative Inquiry. Reframing Evaluation Through Appreciative Inquiry is the perfect guide to this asset-based approach for consultants in non-profit, private, and government sectors, evaluators, and instructors alike. The text is particularly well suited for evaluation workshops and graduate courses which require students to practice evaluation. It is also an ideal supplement to the more general evaluation texts that are typically used in introductory program evaluation courses. Features and Benefits: Written in a clear and accessible style that appeals to those new to Appreciate Inquiry and Evaluation, as well as those who are familiar with one or both disciplines Comprised of numerous U.S.-based and international case examples that demonstrate the use of Appreciative Inquiry in evaluations Includes a matrix of cases to help us |
| appreciative inquiry interview questions: The Thin Book of Appreciative Inquiry Sue Annis Hammond, 2013 This best-selling classic provides a great introduction on what appreciative inquiry is and how to apply it. Sue has updated the 3rd edition with the latest research and many new examples. The Thin Thin Book of® Appreciative Inquiry is the introduction to the exciting organizational change philosophy called Appreciative Inquiry. Appreciative Inquiry is a way of thinking, seeing and acting for powerful, purposeful change in organizations. It is particularly useful in systems being overwhelmed by a constant demand for change. Appreciative Inquiry approaches change by assuming that whatever you want more of already exists in all organizations. |
| appreciative inquiry interview questions: Memories, Hopes, and Conversations Mark Lau Branson, 2004-06-01 A second edition of Memories, Hopes, and Conversations is now available! With helpful updates throughout, the new edition features five new chapters on Appreciative Inquiry applied in real congregations. When First Presbyterian Church in Altadena, California, was asked to provide a mission study report for its pastor nominating committee, the congregation was afraid they would find themselves engaging in busy work and producing a report that would wind up in a file gathering dust. They then asked professor Mark Lau Branson to consult with them on writing this report. He invited them to join in a process of Appreciative Inquiry--a transformational organization change process--which resulted in a major shift in congregational conversations and a new sense of hope. Memories, Hopes, and Conversations recounts the experience of First Presbyterian and outlines a process that any congregation can utilize to harness the energies of the congregation at all levels of its common life. Branson first leads readers through the foundations of Appreciative Inquiry and bracingly explores biblical texts for understanding the practice in a faith context. He then outlines and illustrates a four-step process--Initiate, Inquire, Imagine, Innovate--that creatively employs constructive conversations and questions to evoke storytelling and spur imaginations. Branson persuasively demonstrates how concentrating on needs and problems can mire a congregation in discouragement and distract it from noticing innate strengths. By focusing on memories of the congregation at its best, members are able to construct provocative proposals to help shape the church’s future. Grounded in solid theory and real-life practice, Memories, Hopes, and Conversations is a groundbreaking work of narrative leadership and the first book to apply the principles of Appreciative Inquiry to the lives of congregations. |
| appreciative inquiry interview questions: Alternative Market Research Methods Alison Lawson, 2016-09-13 Traditional research methods in marketing can be illuminating when used well, but all too often their data-driven results fail to provide the depth of understanding that organisations need to anticipate market needs. Alternative Market Research Methods: Market sensing is a new approach that enables researchers to get greater depth and meaning from their research and organisations to make smarter strategic decisions. This book, the first text dedicated to the topic, explains market sensing simply and practically and demonstrates how it can benefit researchers. It teaches non-mainstream and alternative research methods which facilitate innovative research design, and achieves deep insights into the mindsets of consumers. The methods explored in this book include: emotional scaling ; discourse analysis; consumer ethnography; social media networks; narrative and story telling; gamification. With a wealth of case studies and pedagogy to aid student learning, as well as online teaching aids including PowerPoint presentations and video content, this ground-breaking textbook is an essential resource for anyone that wants to expand their repertoire of marketing research methods to create a research project that will be original and insightful. |
| appreciative inquiry interview questions: Building Resilience with Appreciative Inquiry Joan McArthur-Blair, Jeanie Cockell, 2018-05-15 The ability to be resilient--to pick oneself up after setbacks and keep on going no matter the challenges--is critical not only to successful leadership but also to fostering teams, generating collaboration, and igniting the organization. In this book, the authors show that Appreciative Inquiry canbe an invaluable tool to build that resilience. |
| appreciative inquiry interview questions: Appreciative Inquiry Handbook David L. Cooperrider, Diana Whitney, Jacqueline M. Stavros, 2003 Every organization has something that works right-things that give it life when it is vital, effective, and successful. Appreciative Inquiry begins by identifying this positive core and connecting organizational visions, plans, and structures to it in ways that heighten energy and inspire action for change. The Appreciative Inquiry Handbook contains everything needed to launch any kind of AI initiative offering a wealth of practical materials-project plans, interview guides, topic samples, case clippings, worksheets, overheads and more. |
| appreciative inquiry interview questions: The Surprising Power of Liberating Structures Henri Lipmanowicz, Keith McCandless, 2014-10-28 Smart leaders know that they would greatly increase productivity and innovation if only they could get everyone fully engaged. So do professors, facilitators and all changemakers. The challenge is how. Liberating Structures are novel, practical and no-nonsense methods to help you accomplish this goal with groups of any size. Prepare to be surprised by how simple and easy they are for anyone to use. This book shows you how with detailed descriptions for putting them into practice plus tips on how to get started and traps to avoid. It takes the design and facilitation methods experts use and puts them within reach of anyone in any organization or initiative, from the frontline to the C-suite. Part One: The Hidden Structure of Engagement will ground you with the conceptual framework and vocabulary of Liberating Structures. It contrasts Liberating Structures with conventional methods and shows the benefits of using them to transform the way people collaborate, learn, and discover solutions together. Part Two: Getting Started and Beyond offers guidelines for experimenting in a wide range of applications from small group interactions to system-wide initiatives: meetings, projects, problem solving, change initiatives, product launches, strategy development, etc. Part Three: Stories from the Field illustrates the endless possibilities Liberating Structures offer with stories from users around the world, in all types of organizations -- from healthcare to academic to military to global business enterprises, from judicial and legislative environments to R&D. Part Four: The Field Guide for Including, Engaging, and Unleashing Everyone describes how to use each of the 33 Liberating Structures with step-by-step explanations of what to do and what to expect. Discover today what Liberating Structures can do for you, without expensive investments, complicated training, or difficult restructuring. Liberate everyone's contributions -- all it takes is the determination to experiment. |
| appreciative inquiry interview questions: Appreciative Intelligence Tojo Thatchenkery, Carol Metzker, 2006-05-14 “Provocative . . . reveals the ability behind exciting and unexpected innovations, turnarounds, or accomplishments that were once considered impossible.” —W. Warner Burke, Edward L. Thorndike Professor of Psychology and Education, Teachers College, Columbia University Appreciative Intelligence provides a new answer to what enables successful people to dream up their extraordinary and innovative ideas; why employees, partners, colleagues, investors, and other stakeholders join them on the path to their goals, and how they achieve these goals despite obstacles and challenges. It is not simple optimism. People with appreciative intelligence are realistic and action oriented—they have the ability not just to identify positive potential, but to devise a course of action to take advantage of it. Drawing on their own original research and recent discoveries in psychology and cognitive neuroscience, Thatchenkery and Metzker outline the evidence for appreciative intelligence, detail its specific characteristics, and show how you can develop this skill and use it in your own life and work. They show how the most successful leaders are able to spread appreciative intelligence throughout an organization, and they offer tools and exercises you can use to increase your own level of appreciative intelligence and so become more creative, resilient, successful, and personally fulfilled. “An inspiring and practical account of how to develop the capacity to see potential within the present and to develop this capacity within oneself and in others.” —Jane E. Dutton, William Russell Kelly Professor of Business Administration and Professor of Psychology, Stephen M. Ross School of Business, University of Michigan “A compelling justification for . . . what endows successful leaders with the qualities of persistence, conviction, comfort with uncertainty, and resilience to overcome challenges.” —Dr. V. Nilakant, coauthor of Change Management |
| appreciative inquiry interview questions: Appreciative Inquiry for Change Management Sarah Lewis, Jonathan Passmore, Stefan Cantore, 2011-07-03 Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied through positive psychology, understanding various perspectives and trialling tested approaches to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show the value and effectiveness of the processes and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can bring to your organization and its performance. Appreciative Inquiry for Change Management explains the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development (OD). |
| appreciative inquiry interview questions: The Power Of Positive Deviance Richard Pascale, Sternin Jerry Sternin Monique, 2010-06 Think of the toughest problems in your organization or community. What if they'd already been solved and you didn't even know it? In The Power of Positive Deviance, the authors present a counterintuitive new approach to problem-solving. Their advice? Leverage positive deviants--the few individuals in a group who find unique ways to look at, and overcome, seemingly insoluble difficulties. By seeing solutions where others don't, positive deviants spread and sustain needed change. With vivid, firsthand stories of how positive deviance has alleviated some of the world's toughest problems (malnutrition in Vietnam, staph infections in hospitals), the authors illuminate its core practices, including: · Mobilizing communities to discover invisible solutions in their midst · Using innovative designs to act your way into a new way of thinking instead of thinking your way into a new way of acting · Confounding the organizational immune response seeking to sustain the status quo Inspiring and insightful, The Power of Positive Deviance unveils a potent new way to tackle the thorniest challenges in your own company and community. Richard Pascale is an associate fellow of Templeton College, Oxford University, and author or coauthor of numerous books, including Managing on the Edge, Surfing the Edge of Chaos, and The Art of Japanese Management. Jerry Sternin was the world's leading expert in the application of positive deviance as a tool for addressing social and behavioral change. Monique Sternin has been an equal partner in these efforts and now heads the Positive Deviance Institute at Tufts University |
| appreciative inquiry interview questions: Teacher Wellbeing Sarah Mercer, Tammy Gregersen, 2020-02-28 This book seeks to support and maintain teacher wellbeing, particularly for language teachers, through a variety of approaches. While acknowledging the importance of contextual factors, the book serves as a practical guide for individual teachers, helping them discover strategies for nurturing and promoting their wellbeing. |
| appreciative inquiry interview questions: Appreciative Inquiry and Knowledge Management Tojo Joseph Thatchenkery, Dilpreet Chowdhry, 2007-01-01 ASKing (Appreciative Sharing of Knowledge) is at the heart of this comprehensive, compelling, and cutting edge guide to appreciative knowing and innovation. The authors have really managed to push the appreciative envelope here. They ve taken well-known appreciative inquiry frameworks and methods, effectively improved on them, and extended them into the all important area of knowledge development and knowledge sharing. I expect that readers in all kinds of organizations and at many levels will find the ASK system readily usable and effective. The in-depth case studies across a wide variety of industries (including government) turn the book into a fine guide for knowledge sharing, making it particularly easy to Learn how to ASK . At the same time, academics, teachers, and students will find this book does a terrific job of summarizing and enlivening the existing appreciative inquiry/intelligence literature. If you've only got time and money for one book on appreciative organizational approaches, this is the one to get. David Barry, Nova University, Lisbon, Portugal Thatchenkery and Chowdhry have given those of us challenged with global knowledge sharing a way through the muddle of the traditional knowledge management paradigm. Fusing Knowledge Sharing and Appreciative Sharing concepts leads to a true appreciation of the value of knowledge dissemination and away from knowledge hoarding. With new technology migration occurring at warp speed and globalization of product sourcing markets requiring co-location of manufacturing facilities close to the customer, our company relies on state of the art knowledge sharing capabilities to shorten conventional and expensive training methodologies. Positive team collaboration with representation from all international sites and across functional areas in effect, simultaneously managing time, distance, and culture barriers is substantially facilitated by thinking of knowledge sharing in new and appreciative ways. This book helps chart the new path. Hank Jonas, Organization Effectiveness Corning Incorporated The authors of this book advance the Appreciative Sharing of Knowledge (ASK), a unique approach by which organizations create a culture that facilitates the sharing of information. Using social constructionist approaches, historical data, and case studies, the authors demonstrate that appreciation or affirmation is the key ingredient for people to trust each other and overcome their inhibitions and concerns about sharing what they know. The hyper-competitive culture of many organizations has created a knowledge-hoarding climate that many firms struggle to change. The ASK process can reinvent, in a sustainable manner, how we think about organizing knowledge. By linking practices, artifacts, technologies and managerial skills, the ASK model offers a management framework for a wide range of enterprises. One of the basic tenets put forth is that if knowledge is shared appreciatively, managing knowledge will no longer be an issue. The authors expand on the concept of appreciation and illustrate how systems can be created to institutionalize knowledge sharing. In addition, they give examples of organizations that have planted the seeds for the exchange to happen. Academics and practitioners in the fields of knowledge management and organizational behavior and development will find this innovative study of great value. The findings will also be of great practical use for managers and executives in a variety of firms. |
| appreciative inquiry interview questions: Appreciative Inquiry Jane Magruder Watkins, Bernard J. Mohr, Ralph Kelly, 2011-03-21 Thoroughly revised and updated, the second edition of Appreciative Inquiry offers OD and HR professionals a user-friendly resource for discovering how they can tap into the power of the Appreciative Inquiry (AI) process. An innovative process, AI is an effective way to work with a company as an organic system whose success depends on a holistic approach to connect that organization's human, technical, and organizational functions. This new edition meets the challenge of making the AI process accessible and updates three key areas of the process: the theoretical basis, fundamental assumptions and beliefs, and the basic processes. It includes step-by-step guidelines on how to apply AI in a variety of organizational situations and shows how it can be used with a wide range of initiatives, such as coaching, leadership development, strategic planning, and teambuilding. If there's one book to read on AI, this is it. It provides the context and rationale for this paradigm changing approach to change at any level of system. Buy it, read it, use it and enjoy achieving great results and renewed energy and enthusiasm. —Barbara Sloan, director, Organizational Development and Learning, New York University, Langone Medical Center Appreciative Inquiry brings the freedom and creativity of AI together with the 'nuts and bolts' of how to actually do it all. It contains everything I would want to have as a fresh practitioner, from potential designs to sample questions and excellent Case Stories. —David Shaked, founder and CEO, Almond Insight, United Kingdom This book serves as a complete roadmap for those interested in the philosophy and practice of Appreciative Inquiry. The Case Stories encourage readers to find their own way on the journey by providing examples of successful interventions. —Terry Egan, professor, Management Studies, Pepperdine University |
| appreciative inquiry interview questions: Evidence-Based Practice Improvement Rona F. Levin, PhD, RN, Bonnie Lauder, BSN, MIS, PMHNP, CPHQ, 2024-04-15 Describes a superior model to guide empirical practice improvement projects This unique text provides the academic and clinical healthcare communities with a tested, practical, and successful model (EBPI+) to steer evidence-based practice improvement projects. The model--tested in multiple clinical settings--is distinguished from similar prototypes by its integration of the best EBP and quality/performance improvement principles (QI), resulting in a highly practical and comprehensible model for guiding students' and clinicians' work to improve quality outcomes in healthcare. The book emphasizes the need for collaboration among all stakeholders, particularly those in different disciplines with different perspectives, to provide greater clarity and enhance improvement work in a clinical agency. It features a blueprint for guiding healthcare improvements based on evidence that incorporates potential changes of direction midstream. The book also introduces tools for the evaluation of organizational commitment, stakeholder choice, and sustainability of improvement projects. Section One of the text focuses on the background and development of the original EBPI model, followed by, in Section Two, an elaboration of the components of the new enhanced model, EBPI+. Chapter authors in Section Three describe how they used the components of the EBPI model, discussing lessons learned from its use. This section, connecting the theoretical basis for this work with real-world applications, includes a template that readers can use to facilitate their own projects. The final section investigates future approaches to improvement work. Comprehensive appendices provide useful tools for students and clinicians to use in developing, implementing, and evaluating any EBPI+ projects. Key Features: Describes a practical and successful model incorporating the best of EBP and QI approaches (EPBI+) for improving quality outcomes in healthcare Incorporates a strong focus on how to determine and engage project stakeholders and provides tools for effective decision making Delineates specific methods to develop protocols for a small test of change prior to larger pilot studies Delivers approaches/strategies for monitoring and evaluating sustainability Discusses how to assess organizational commitment and conduct stakeholder analyses Creates examples that use each component of EBPI+ as a template for readers Emphasizes the how to of implementation more than other competitive models |
| appreciative inquiry interview questions: Inclusive Leadership Bernardo M. Ferdman, Jeanine Prime, Ronald E. Riggio, 2020-09-21 In a time of increasing divisiveness in politics and society there is a desperate need for leaders to bring people together and leverage the power of diversity and inclusion. Inclusive Leadership: Transforming Diverse Lives, Workplaces, and Societies provides leaders with guidance and hands-on strategies for fostering inclusion and explains how and why it matters. Inclusive Leadership explores cutting-edge theory, research, practice, and experience on the pivotal role of leadership in promoting inclusion in diverse teams, organizations, and societies. Chapters are authored by leading scholars and practitioners in the fields of leadership, diversity, and inclusion. The book is solidly grounded in research on inclusive leadership development, diversity management, team effectiveness, organization development, and intergroup relations. Alongside the exhaustive scholarship are practical suggestions for making teams, groups, organizations, and the larger society more inclusive and, ultimately, more productive. Leaders and managers at all levels, HR professionals, and members of diverse teams will find Inclusive Leadership invaluable in becoming more effective at cultivating inclusive climates and realizing its many benefits—including innovation, enhanced team and organizational performance, and social justice. For more, visit: https://inclusiveleader.com |
| appreciative inquiry interview questions: Appreciative Inquiry Diana Whitney, David Cooperrider, 2011-08 Introduces organisations to Appreciative Inquiry (AI) by the originators and leaders of the movement itself. This book offers an approach based on proven principles for unleashing people's creativity, knowledge and spirit toward a common purpose, that works because it acknowledges the prevailing attitudes toward change. |
| appreciative inquiry interview questions: Appreciative Inquiry David L. Cooperrider, Peter F. Sorensen, Therese F. Yaeger, Diana Whitney, 2001 |
| appreciative inquiry interview questions: Appreciative Inquiry for Change Management Sarah Lewis, Jonathan Passmore, Stefan Cantore, 2016-09-03 Appreciative Inquiry (AI) is a widely recognised process for engaging people in organizational development and change management. Based on conversational practice, it is a particular way of asking questions, fostering relationships and increasing an organization's capacity for collaboration and change. It focuses on building organizations around what works, rather than trying to fix what doesn't, and acknowledges the contribution of individuals in increasing trust and organizational alignment and effectiveness. Appreciative Inquiry for Change Management studies AI in depth, identifying what makes it work and how to implement it to improve performance within the business. Appreciative Inquiry for Change Management explains the skills, perspectives and approaches needed for successful AI, and demonstrates how a practical conversational approach can be applied to organizational challenges in times of change. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why the processes are valuable and how to promote, create and generate such conversations in other organizations. Written in jargon-free language, this second edition now includes chapters on how positive psychology can enhance appreciative practice and appreciative coaching, making it an essential resource for anyone looking to implement AI in their organization. |
| appreciative inquiry interview questions: The NICE Reboot Penina Rybak, 2014-01-27 Lack of confidence and fear of failure often hold women back from being entrepreneurs. In The NICE Reboot, Penina Rybak provides a self-help manual for today's female entrepreneurs who are looking for practical help, who need to stay current, and who want to be more tech-savvy. Entrepreneurs who are also trying to juggle work, family, personal growth, and satisfaction with their lives. This inspirational as well as practical book is for entrepreneurs who need to learn about current technological trends and how these trends affect marketing, productivity, and their success. Based on her extensive personal experience, Rybak reveals: Practical strategies to increase your business and technology IQs; The imperatives you need to fulfill to orchestrate change and make a difference for future generations; How the iPad can be used to help you forge a path to create innovative services/products. The book is filled with examples and inspiring advice from entrepreneurial thought leaders, hyperlinks to hundreds of helpful articles, and philosophical questions for you to consider. It's a blueprint of best practices to help you become a better female entrepreneur in today's start-up culture. |
| appreciative inquiry interview questions: Masterpieces in Health Care Leadership Vincent P. Pelote, Lynne Route, 2007 One of the top critical success factors of any leadership initiative is realizing the need for a compelling reason to change. Successful change requires senior management consensus and clear benchmarking information that supports assumptions in successful organizations. Leadership in Health Care: Cases and Analysis for Best Practices is a series of case studies that will describe in detail the overview and framework for understanding the role and impact of healthcare leaders. |
| appreciative inquiry interview questions: REGROW - "Recruiting the Young Generation Workforce: Innovative HR Management" Christian Wildt, 2023-05-23 ABOUT THIS PUBLICATION In many EU countries there is a severe shortage of young skilled workers, especially in SMEs, which has a negative impact on their growth prospects and competitiveness. Even countries such as Germany, with its dual vocational training system, which has traditional strengths in attracting young talent, are having increasing difficulties in meeting the shortage of young skilled workers. There is a need of renewing the HR-Management in many SMEs to better attract and integrate young talent and to provide owners and employees with the necessary knowledge and skills. This project has collected best practices and developed a SME centred HR-concept including digital models, as well as various training programmes with different measures for SME managers leading to the implementation of a modern and holistic human resource management. Vocational Training Providers are equipped with the necessary materials and training programs to qualify their staff and SMEs and their employees in their sphere of influence. This publication contains the relevant curricula, application notes and experiences as a result of the project REGROW with the following partners: Hanse-Parlament (DE), Berufsakademie Hamburg (DE), Chamber of Crafts Opole (PL), Chamber of Crafts Poznan(PL), Estonian Chamber of Commerce and Industry (EE), IBC International Business College Kolding (DK) and Arbeit und Zukunft e.V. (DE). |
| appreciative inquiry interview questions: Appreciative Inquiry for Collaborative Solutions Robyn Stratton-Berkessel, 2010-02-19 A practical resource for facilitators who want to introduce positive, strength-based perspectives into their work and trainings, this book provides an overview of Appreciative Inquiry's positive psychology and strength-based change methods. Author Robyn Stratton-Berkessel explores basic principles and practices, shows you how to incorporate AI into existing work, and offers practical advice for designing new trainings. She provides a variety of ready-to-deliver workshops on topics such as leadership, diversity, technology, creativity, change, innovation, learning, collaboration, coaching, and team-building. In addition, she suggests how to make the outcomes of an Appreciative Inquiry session stick and what it takes to make these valuable approaches self-sustaining. A first in the field of Appreciative Inquiry, this important resource provides twenty one ready-to-use workshops for facilitators, leaders, consultants, and trainers who want to empower others in creating collaborative solutions. What you learn in a single book can change everything. Appreciative Inquiry for Collaborative Solutions is Robyn Stratton-Berkessel at her very best?helping all of us open ourselves to our best selves, envision possibilities, and get in touch with our own and other's strengths. A brilliantly applied book?with over 21 workshops ready for prime time delivery?helping leaders tap the revolutionary power of appreciative inquiry or AI for creating value for customers, suppliers, team members, shareholders, and families. Are you ready to walk on the strengths-based side of organization development and leadership? This inspiring volume will propel you upward step by step?it takes AI from concept to reality in an eloquent, empowering, and utterly engaging way. ?David Cooperrider, Fairmount Minerals Professor at Case Western Reserve University's Weatherhead School of Management Both inspiring and highly practical, this book will be an invaluable and no doubt well-thumbed addition to your library of Appreciative Inquiry resources, whether you are a novice or an experienced practitioner! ?Sue James, partner, BJ Seminars Ms. Stratton-Berkessel's work leaves the reader with a clear understanding of why Appreciative Inquiry is such a powerful change model. Those new to Appreciative Inquiry will marvel at her unique explanation of the 'phases' of Appreciative Inquiry. Those more familiar with Appreciative Inquiry will enjoy her explanations and examples. ?Timothy Germany, commissioner, Federal Mediation and Conciliation Service A practical approach grounded in personal experience...[this book] shows that Appreciative Inquiry is not a luxury but a necessity for organizational success. ?Annalie Killian, catalyst for magic AMP, producer of the AMPLIFY Innovation & Thought Leadership Festival, Sydney, Australia |
| appreciative inquiry interview questions: Delhi’s Education Revolution Kusha Anand, Marie Lall, 2022-09-26 In 2015, the Aam Aadmi Party (AAP) was elected to govern Delhi promising to improve public services, including education through government schools that would be the equal of private-school provision. Media reports, along with the party’s re-election in 2020, suggest strong public confidence that AAP are delivering on that promise. But is this success reflected by experience in schools? Delhi’s Education Revolution offers a critical evaluation of the AAP’s education reforms by exploring policy and practice through the eyes of one key group: the government-school teachers tasked with making the AAP’s pledge a reality. Drawing on 110 research interviews conducted via Zoom during the Covid pandemic in the summer of 2020, teachers explain how the reforms have changed their profession and practice, and whether education really has improved for children of all backgrounds. Analysis of views about critical issues such as inclusion and the pressure of achievement targets in classrooms that often contain more than 50 students, informs their observations about the reform programme itself. The study paints a more qualified picture of success than suggested elsewhere and makes a valuable contribution to the understanding of education reforms in India, and most especially, in Delhi. |
| appreciative inquiry interview questions: Practicing Organization Development William J. Rothwell, Jacqueline M. Stavros, Roland L. Sullivan, Arielle Sullivan, 2009-10-09 Completely revised, this new edition of the classic book offers contributions from experts in the field (Warner Burke, David Campbell, Chris Worley, David Jamieson, Kim Cameron, Michael Beer, Edgar Schein, Gibb Dyer, and Margaret Wheatley) and provides a road map through each episode of change facilitation. This updated edition features new chapters on positive change, leadership transformation, sustainability, and globalization. In addition, it includes exhibits, activities, instruments, and case studies, supplemental materials on accompanying Website. This resource is written for OD practitioners, consultants, and scholars. |
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administrators at the local government level using an Appreciative Inquiry approach to increase direct citizen participation. It is framed by the interpretive paradigm. ... of between 40,000 and …
