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| benefits of process analysis: Business Process Mapping J. Mike Jacka, Paulette J. Keller, 2009-07-07 Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner! Timothy R. Holmes, CPA, former General Auditor, American Red Cross Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter. Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers. Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done! Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California |
| benefits of process analysis: Process Analytical Technology Katherine A. Bakeev, 2010-04-01 Process Analytical Technology explores the concepts of PAT and its application in the chemical and pharmaceutical industry from the point of view of the analytical chemist. In this new edition all of the original chapters have been updated and revised, and new chapters covering the important topics of sampling, NMR, fluorescence, and acoustic chemometrics have been added. Coverage includes: Implementation of Process Analytical Technologies UV-Visible Spectroscopy for On-line Analysis Infrared Spectroscopy for Process Analytical Applications Process Raman Spectroscopy Process NMR Spectrscopy: Technology and On-line Applications Fluorescent Sensing and Process Analytical Applications Chemometrics in Process Analytical Technology (PAT) On-Line PAT Applications of Spectroscopy in the Pharmaceutical Industry Future Trends for PAT for Increased Process Understanding and Growing Applications in Biomanufacturing NIR Chemical Imaging This volume is an important starting point for anyone wanting to implement PAT and is intended not only to assist a newcomer to the field but also to provide up-to-date information for those who practice process analytical chemistry and PAT. It is relevant for chemists, chemical and process engineers, and analytical chemists working on process development, scale-up and production in the pharmaceutical, fine and specialty chemicals industries, as well as for academic chemistry, chemical engineering, chemometrics and pharmaceutical science research groups focussing on PAT. Review from the First Edition “The book provides an excellent first port of call for anyone seeking material and discussions to understand the area better. It deserves to be found in every library that serves those who are active in the field of Process Analytical Technology.”—Current Engineering Practice |
| benefits of process analysis: Business Process Analysis in the Digital Transformation Era Tukino, Ahmad Fauzi, Baenil Huda, 2024-05-05 Embark on a transformative journey into the heart of modern business practices with Business Process Analysis in the Digital Transformation Era. Through twelve insightful chapters, this comprehensive guide navigates the intricate landscape of digital transformation, offering practical insights and expert guidance for thriving in today's dynamic business environment. In Chapter 1, readers are introduced to the fundamental concepts of digital transformation and its profound implications for organizational processes and strategies. Delve deeper into the realm of Business Process Analysis in Chapter 2, where core principles and methodologies are explored to equip readers with the tools needed to navigate the complexities of digital transformation. Chapter 3 sheds light on the role of technology in driving Digital Transformation in Business, illuminating the ways in which organizations can leverage digital tools to stay ahead in a rapidly evolving marketplace. Discover cutting-edge Tools and Methods for Business Process Analysis in Chapter 4, as experts share practical techniques for optimizing workflows and enhancing efficiency in the digital era. Chapter 5 invites readers to explore the art of Modeling and Simulating Digital Business Processes, offering actionable strategies for designing and refining digital workflows for maximum impact. Unlock the secrets of Digital Business Process Optimization in Chapter 6, where industry pioneers reveal innovative approaches for streamlining operations and driving sustainable growth. In Chapter 7, delve into the world of Digital Business Process Automation and discover how automation technologies are revolutionizing traditional workflows to drive productivity and innovation. Chapter 8 explores the importance of Business Process Integration in the Era of Digital Transformation, highlighting the value of seamless collaboration and integration in achieving organizational success. Explore the power of Big Data Analysis in Digital Business Processes in Chapter 9, as experts demonstrate how data-driven insights can inform decision-making and drive strategic growth initiatives. Navigate the complex terrain of Security and Ethics in Digital Business Processes in Chapter 10, where critical considerations surrounding data security and ethical practices are explored in-depth. In Chapter 11, real-world Case Studies and Implementation examples offer practical insights and inspiration drawn from successful digital transformation initiatives across various industries. Finally, peer into the future in Chapter 12 as experts ponder the Challenges and Future of Business Process Analysis in the Digital Transformation Era, offering visionary perspectives on the evolving role of technology and its impact on business strategy and innovation. With its comprehensive coverage and actionable insights, Business Process Analysis in the Digital Transformation Era is an essential resource for business leaders, analysts, and practitioners seeking to thrive in the digital age. |
| benefits of process analysis: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. |
| benefits of process analysis: Business Process Analysis Geoffrey Darnton, Moksha Darnton, 1997 This is a ground-breaking book, primarily in its successful attempt to operationalise and provide empirical foundations for procedures for radical change previously developed only intuitively. The book is supported by prominent academics and practitioners in the field, including Jim Short (LBS), Raul Espejo, Dan Teichroew (Michigan), and others. It should become the standard reference for managers and consultants in BPR. |
| benefits of process analysis: QMS Conversion: A Process Approach David Hoyle, John Thompson, 2002-07-24 QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business benefits through the application of ISO 9000: 2000. The real value of the process approach is its focus on results thereby eliminating activities and procedures that do not add value in the organization's quest to satisfy its customers and other interested parties. Written in a straightforward, non-technical manner, the approach is easily understood and followed by managers or engineers at any level. It allows readers to focus on results rather than functions, activities, procedures or standards. Applying this methodology to the management of quality will give you a distinctive competitive edge over the companies that end the certification process once the requirements have been met. With this book, the reader will be able to: Recognize the difference between conformance to standard and system performance Distinguish between procedures and processes and understand what makes the two fundamentally different from one another Understand the large gap that exists between a procedural approach and a process approach Comprehend the importance and power of the eight quality management principles Understand the steps to be taken to convert element-based systems to process-based systems and identify the factors that affect success in the conversion process Construct a model of the business that identifies the key processes and their interfaces Establish performance indicators and measurements for each process and produce process flow charts that link together to form a coherent system description Understand the steps to take to construct a system that fulfills the design criteria Determine whether the conversion has been successful and identify where further improvement is required Each chapter is structured with a set of learning outcomes that can be accomplished by covering its contents. The chapters follow the sequence of the conversion process and each addresses the change in direction brought about by the ISO 9000: 2000 family of standards. Achieve real business benefits with ISO 9000:2000 Focus on results Provides process modeling and analysis techniques |
| benefits of process analysis: Business Process Change Paul Harmon, 2014-04-26 Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented |
| benefits of process analysis: Process Analytical Chemistry F. McLennan, Bruce R. Kowalski, 1995-06-30 Process analytical chemistry (PAC) can be defined as the technology of obtaining quantitative and qualitative information about a chemical process in order to control or optimise its performance. This highly practical book provides an up-to-date introduction to the field with a special emphasis placed on industrial processes. Edited by representatives from one of the world's leading chemical companies and centres of excellence for research into the subject, the book is written by a transatlantic team of authors who provide a global perspective. |
| benefits of process analysis: The Business Analysis Handbook Helen Winter, 2019-09-03 FINALIST: Business Book Awards 2020 - Specialist Book Category FINALIST: PMI UK National Project Awards 2019 - Project Management Literature Category The business analyst role can cover a wide range of responsibilities, including the elicitation and documenting of business requirements, upfront strategic work, design and implementation phases. Typical difficulties faced by analysts include stakeholders who disagree or don't know their requirements, handling estimates and project deadlines that conflict, and what to do if all the requirements are top priority. The Business Analysis Handbook offers practical solutions to these and other common problems which arise when uncovering requirements or conducting business analysis. Getting requirements right is difficult; this book offers guidance on delivering the right project results, avoiding extra cost and work, and increasing the benefits to the organization. The Business Analysis Handbook provides an understanding of the analyst role and the soft skills required, and outlines industry standard tools and techniques with guidelines on their use to suit the most appropriate situations. Covering numerous techniques such as Business Process Model and Notation (BPMN), use cases and user stories, this essential guide also includes standard templates to save time and ensure nothing important is missed. |
| benefits of process analysis: Business Process Mapping Workbook J. Mike Jacka, Paulette J. Keller, 2009-07-07 A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action, and output-in short, a process. To keep customers, employees, and shareholders happy, corporate management must juggle conflicting priorities. These competing priorities result in conflicting processes. To help achieve true customer satisfaction, manage-ment needs tools that allow for a holistic approach to analyzing these processes. This book provides that tool. It shows corporations how to analyze and enhance their critical processes in order to deliver the highest level of service to their internal and external customers. Providing a clear understanding of what process mapping can do for a company as well as practical applications for each step in process mapping, this useful guide outlines a proven method for assuring better processes and building a more customer-focused company. |
| benefits of process analysis: Process Mining in Action Lars Reinkemeyer, 2020-03-14 This book describes process mining use cases and business impact along the value chain, from corporate to local applications, representing the state of the art in domain know-how. Providing a set of industrial case studies and best practices, it complements academic publications on the topic. Further the book reveals the challenges and failures in order to offer readers practical insights and guidance on how to avoid the pitfalls and ensure successful operational deployment. The book is divided into three parts: Part I provides an introduction to the topic from fundamental principles to key success factors, and an overview of operational use cases. As a holistic description of process mining in a business environment, this part is particularly useful for readers not yet familiar with the topic. Part II presents detailed use cases written by contributors from a variety of functions and industries. Lastly, Part III provides a brief overview of the future of process mining, both from academic and operational perspectives. Based on a solid academic foundation, process mining has received increasing interest from operational businesses, with many companies already reaping the benefits. As the first book to present an overview of successful industrial applications, it is of particular interest to professionals who want to learn more about the possibilities and opportunities this new technology offers. It is also a valuable resource for researchers looking for empirical results when considering requirements for enhancements and further developments. |
| benefits of process analysis: Reimagining Management Roger Tregear, 2017-01-05 This book provides a straightforward, practical explanation of the theory, practice, and benefits of process-based management. Reviewers from across the globe have praised this book. Reimagining Management: superb reference book that shows how to establish and implement BPM in any organization modern classic for the BPM space!' Roger has unlocked the mystery of business process management Reimagining Management defines the missing link Organizations need to step back from day-to-day functional issues and reimagine themselves as value-creation and delivery flows. Management needs its own disruption; the first transformation required is of management itself. A core principle of Reimagining Management is the primacy of process. This principle says that the only way any organization can create, accumulate, and deliver value to its customers, itself, and other stakeholders, is through collaboration across the organization. Reimagining Management introduces the concepts of the 7Enablers of BPM and the Tregear Circles as part of a practical framework for the positive and controlled evolution of management practice; an approach to organizational management that focuses on the creation, accumulation, and delivery of value to customers and other stakeholders. Using this book as a guide, it's time to reimagine management. |
| benefits of process analysis: Benefits Assessment J.D. Bentkover, V.T. Covello, J.L. Mumpower, 2012-12-06 In recent years there has been substantial interest in benefits assessment methods, especially as these methods are used to assess health, safety, and environmental issues. At least part of this interest can be traced to Executive Order 12291, issued by President Ronald Reagan in 1981. This Executive Order requires Federal agencies to perform benefits assessments of pro posed major regulations and prohibits them from taking regulatory action unless potential benefits exceed potential costs to society. Heightened interest in benefits assessment methods has in tum given rise to greater recognition of the inherent difficulties in performing such assess ments. For example, many benefits that are intuitively felt to be most important are also among the most difficult to measure. It can be difficult to identify the full range of both benefits and costs. The choice of an appro priate discount rate for comparing benefits and costs over time is proble matic. Even when benefits are quantifiable in principle and agreement can be reached on their valuation, required d,ata may not be available. Thus considerable uncertainty is built into most benefit estimates, even when they are based on the best available data. In light of the complexities and difficulties associated with the perform ance of a benefits assessment, this book reviews the current state of theoretical and methodological knowledge in the field. The review is extensive in that it covers over fifty years of research, theoretical develop ment, and practice. |
| benefits of process analysis: Approaches and Processes for Managing the Economics of Information Systems Tsiakis, Theodosios, 2014-01-31 This book explores the value of information and its management by highlighting theoretical and empirical approaches in the economics of information systems, providing insight into how information systems can generate economic value for businesses and consumers--Provided by publisher. |
| benefits of process analysis: Improving the Odds Burt S. Barnow, Christopher T. King, 2000 The labor market has changed dramatically in recent decades. In the 1980s an average of 2 million workers each year lost their jobs because of the increasingly global economy, rapid advances in technology, and corporate downsizing. During the same period, immigration increased and Congress passed welfare reform legislation that required many more Americans to join the workforce. Legislators have looked closely at federal job training programs in recent years, and in 1998 passed the two major acts mandating change. In Improving the Odds, experts on labor policy explore the effects of current programs on earnings and employment, recommend improvements in programs, and assess the methodologies used to measure their effectiveness. The editors offer several strategies to help policymakers design programs that fulfill the promise of keeping workers out of poverty. Contents: -Publicly Funded Training in a Changing Labour Market (Burt S. Barnow and Christopher T. King) -The Economic, Demographic, and Social Context of Future Employment and Training Programs (Frank Bennici, Steven Mangum, and A ndrew M. Sum) -Welfare Employment Programs: Impacts and Cost-Effectiveness of Employment and Training Activities (Lisa Plimpton and Demetra Smith Nightingale) -The Impact of Job Training Partnership Act Programs for Adult Welfare Recipients (Jodi Nudelman) -Training Success Stories for Adults and Out-of-School Youth: A Tale of Two States (Christopher T. King, with Jerome A. Olson, Leslie O. Lawson, Charles E. Trott, and John Baj) -Employment and Training Programs for Out-of-School Youth: Past Effects and Lessons for the Future (Robert I. Lerman) -Customized Training for Employers: Training People for Jobs That Exist and Employers Who Want to Hire Them (Kellie Isbell, John Trutko, and vBurt S. Barnow) -Training Programs for Dislocated Workers (Duane E. Leigh) -Methodologies for Determining the Effectiveness of Training Programs (Daniel Friedlander, David H. Greenberg, and Philip K. Robins) -Reflections on Training Policies and Programs (Garth L. Mangum) -Strategies for Improving the Odds (Burt S. Barnow and Christopher T. King). |
| benefits of process analysis: Process Mining Wil van der Aalst, 2014-10-07 More and more information about business processes is recorded by information systems in the form of so-called “event logs”. Despite the omnipresence of such data, most organizations diagnose problems based on fiction rather than facts. Process mining is an emerging discipline based on process model-driven approaches and data mining. It not only allows organizations to fully benefit from the information stored in their systems, but it can also be used to check the conformance of processes, detect bottlenecks, and predict execution problems. Wil van der Aalst delivers the first book on process mining. It aims to be self-contained while covering the entire process mining spectrum from process discovery to operational support. In Part I, the author provides the basics of business process modeling and data mining necessary to understand the remainder of the book. Part II focuses on process discovery as the most important process mining task. Part III moves beyond discovering the control flow of processes and highlights conformance checking, and organizational and time perspectives. Part IV guides the reader in successfully applying process mining in practice, including an introduction to the widely used open-source tool ProM. Finally, Part V takes a step back, reflecting on the material presented and the key open challenges. Overall, this book provides a comprehensive overview of the state of the art in process mining. It is intended for business process analysts, business consultants, process managers, graduate students, and BPM researchers. |
| benefits of process analysis: Patient Safety and Quality Ronda Hughes, 2008 Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043). - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/ |
| benefits of process analysis: Social Experimentation and Public Policymaking David H. Greenberg, Donna Linksz, Marvin Mandell, 2003 Social experimentation randomly assigns individuals or groups to coverage by the policy of interest or a control group and then the groups are compared in terms of outcome. Greenberg (economics, U. of Maryland), Linksz (mathematics, science, and engineering, Community College of Baltimore County), and Mandell (policy sciences, U. of Maryland) seek to assess whether the substantial investment in social experimentation in the United States has resulted in significant public policy changes. After explaining the general concepts behind social experimentation, they analyze five case studies and determine that they are not of decisive importance in state policy making, but they often serve useful purposes of policy formation. Annotation (c)2003 Book News, Inc., Portland, OR (booknews.com). |
| benefits of process analysis: Business Process Orientation Kevin P. McCormack, William C. Johnson, 2001-01-24 Business Process Orientation: Gaining the E-Business Competitive Advantage provides the why and the how for building the horizontal organization - an essential component of the e in e-commerce and business. This book shows you how to weave your business processes into hard-to-imitate strategic capabilities that distinguish you from your competition. The book explores the impact that well-defined and carefully integrated processes have on organizational performance. Using the results of extensive research conducted among consumer, business-to-business, and services-based companies, the authors demonstrate that adopting a business process orientation (BPO) has a positive impact on the organizational culture and business performance. The resulting process oriented e-corporation is now positioned as a necessity not only to thrive but also to survive. The old ways of conducting business are out: pushing costs and compromising quality in order to achieve the lowest possible price. The emerging paradigm focuses on the core processes. The hallmarks of a great business still include high customer relevance, internally consistent decisions about scope and value chain activities performed, value capture mechanisms, a source of differentiation and strategic control, a sound operational system, and carefully designed processes. Business Process Orientation: Gaining the E-Business Competitive Advantage shows you how to balance your functional and horizontal orientation to create and maintain a healthy organization. |
| benefits of process analysis: Program Evaluation Robert L. Schalock, C.V.D. Thornton, 2013-11-11 This book is written to help human service program administrators either in terpret or conduct program evaluations. Our intended audience includes admin istrators and those students being trained for careers in human services administration. Our focus is on persons interested in assessing programs in which people work with people to improve their condition. The book's title, Program Evaluation: A Field Guide for Administrators, describes how we hope you use this book-as a tool. In writing the book, we have attempted to meet the needs of persons who have to conduct program evaluations as well as those who must use those evaluations. Hence, we have attempted to make the book user friendly. You will find, for example, numer ous guidelines, cautions, and specific suggestions. Use the book actively. Our primary motive is to help administrators make better decisions. In fact, the primary reason for program evaluation is to help program administrators make good decisions. These decisions often must balance the goals of equity (or fairness in the distribution of goods and services among people in the economy), efficiency (obtaining the most output for the least resources), and political feasi bility. Take, for example, the administrator who must decide between a new program favored by some of the program's constituents, and maintaining the status quo, which is favored by other constituents. |
| benefits of process analysis: Beyond Reengineering Michael Hammer, 2009-06-02 Reengineering has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business leaders are only now beginning to understand. What will the revolutions final legacy be? Beyond Reengineering addresses this question, exploring reengineering's effects on such areas as: Jobs: What does process-centering do to the nature of jobs? What does a process-centered workplace feel like? Managers: What is the new role of the manager in a process-centered company? Education: What skills are vital in the process-centered working world, and how can young or inexperienced workers prepare? Society: What are the implications of process-centering for employment and the economy as a whole? Investment: What are the characteristics of a successful 21st-century corporation? An informed look at one of the most profound changes to ever sweep the corporate world, Beyond Reengineering is the business manual for the 21st century. |
| benefits of process analysis: Process Mining in Healthcare Ronny S. Mans, Wil M. P. van der Aalst, Rob J. B. Vanwersch, 2015-03-12 What are the possibilities for process mining in hospitals? In this book the authors provide an answer to this question by presenting a healthcare reference model that outlines all the different classes of data that are potentially available for process mining in healthcare and the relationships between them. Subsequently, based on this reference model, they explain the application opportunities for process mining in this domain and discuss the various kinds of analyses that can be performed. They focus on organizational healthcare processes rather than medical treatment processes. The combination of event data and process mining techniques allows them to analyze the operational processes within a hospital based on facts, thus providing a solid basis for managing and improving processes within hospitals. To this end, they also explicitly elaborate on data quality issues that are relevant for the data aspects of the healthcare reference model. This book mainly targets advanced professionals involved in areas related to business process management, business intelligence, data mining, and business process redesign for healthcare systems as well as graduate students specializing in healthcare information systems and process analysis. |
| benefits of process analysis: Enterprise Information Systems José Cordeiro, Slimane Hammoudi, Leszek Maciaszek, Olivier Camp, Joaquim Filipe, 2015-07-30 This book contains extended and revised papers from the 16th International Conference on Enterprise Information Systems, ICEIS 2014, held in Lisbon, Portugal, in April 2014. The 24 papers presented in this volume were carefully reviewed and selected from a total of 313 submissions. The book also contains two full-paper invited talks. The selected papers reflect state-of-the-art research that is oriented toward real-world applications and highlight the benefits of information systems and technology for industry and services. They are organized in topical sections on databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and Internet computing, human–computer interaction, and enterprise architecture. |
| benefits of process analysis: IT Outsourcing: Concepts, Methodologies, Tools, and Applications St.Amant, Kirk, 2009-07-31 This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts--Provided by publisher. |
| benefits of process analysis: Business Process Management John Jeston, Johan Nelis, 2014-01-21 This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects. |
| benefits of process analysis: Facilitating the Project Lifecycle Janet A. Means, Tammy Adams, 2005-08-05 Step by step, Facilitating the Project Lifecycle guides theproject manager/facilitator in making smart choices about when andhow to pull key talent together to spell success for the projectand ultimately the organization. The authors will help youunderstand the benefits of using facilitated group work sessions toget real work done during a project and get it done better and moreefficiently than more traditional individual work approaches. Inaddition, the book includes: Recommendations for capitalizing on group knowledge toaccelerate the building of key project deliverables and ensuretheir quality as they are built A work session structure for planning, delivering, andfollowing up facilitated work sessions Guides for building key project deliverables Sample agendas Proven techniques for managing the group dynamics |
| benefits of process analysis: Business Process Management Design Guide: Using IBM Business Process Manager Dr. Ali Arsanjani, Nakul Bharade, Magnus Borgenstrand, Philipp Schume, J. Keith Wood, Vyacheslav Zheltonogov, IBM Redbooks, 2015-04-27 IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations. |
| benefits of process analysis: Electronic Business: Concepts, Methodologies, Tools, and Applications Lee, In, 2008-12-31 Enhances libraries worldwide through top research compilations from over 250 international authors in the field of e-business. |
| benefits of process analysis: Process-Aware Information Systems Marlon Dumas, Wil M. van der Aalst, Arthur H. ter Hofstede, 2005-10-27 A unifying foundation to design and implement process-aware information systems This publication takes on the formidable task of establishing a unifying foundation and set of common underlying principles to effectively model, design, and implement process-aware information systems. Authored by leading authorities and pioneers in the field, Process-Aware Information Systems helps readers gain a thorough understanding of major concepts, languages, and techniques for building process-aware applications, including: * UML and EPCs: two of the most widely used notations for business process modeling * Concrete techniques for process design and analysis * Process execution standards: WfMC and BPEL * Representative commercial tools: ARIS, TIBCO Staffware, and FLOWer Each chapter begins with a description of the problem domain and then progressively unveils relevant concepts and techniques. Examples and illustrations are used extensively to clarify and simplify complex material. Each chapter ends with a set of exercises, ranging from simple questions to thought-provoking assignments. Sample solutions for many of the exercises are available on the companion Web site. Armed with a new and deeper understanding, readers are better positioned to make their own contributions to the field and evaluate various approaches to a particular task or problem. This publication is recommended as a textbook for graduate and advanced undergraduate students in computer science and information systems, as well as for professionals involved in workflow and business process management, groupware and teamwork, enterprise application integration, and business-to-business integration. A Solution's Manual is available online. An Instructor Support FTP site is also available. |
| benefits of process analysis: Handbook on Business Process Management 2 Jan vom Brocke, Michael Rosemann, 2010-09-22 Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. |
| benefits of process analysis: Statehood for the District of Columbia United States. Congress. House. Committee on the District of Columbia. Subcommittee on Judiciary and Education, 1995 |
| benefits of process analysis: RealWorld Evaluation Michael Bamberger, Jim Rugh, Linda Mabry, 2011-11-29 This book addresses the challenges of conducting program evaluations in real-world contexts where evaluators and the agencies face budget and time constraints and where critical data is missing. The book is organized around a seven-step model developed by the authors, which has been tested and refined in workshops. Vignettes and case studies—representing evaluations from a variety of geographic regions and sectors—demonstrate adaptive possibilities for small projects with budgets of a few thousand dollars to large-scale, long-term evaluations. The text incorporates quantitative, qualitative, and mixed-method designs and this Second Edition reflects important developments in the field over the last five years. |
| benefits of process analysis: A Selected Annotated Bibliography on the Analysis of Water Resource Systems , 1969 |
| benefits of process analysis: Environmental and Economic Impacts of Decarbonization Óscar Dejuán, Manfred Lenzen, Maria Ángeles Cadarso, 2017-07-31 On December 12th, 2015, at the United Nations Conference on Climate Change held in Paris, 195 countries adopted the first-ever universal and legally binding climate deal. They agreed to decarbonize the economy in order to hold the increase in the global average temperature to well below 2oC relative to the preindustrial levels. Although each country is free to design its own strategy on mitigation and adaptation, it will be bound to such strategy and is supposed to implement the bulk of the adjustments by 2050. Many questions arise from the Paris Agreement that points to a second Industrial Revolution. What are the required changes in the structure of production and in the patterns of consumption? What will be their impacts on emissions, employment and international trade? This book answers these questions from a variety of input-output models able to compute the impacts on specific sectors and regions. This volume has 17 chapters written by 52 co-authors who are specialists in input-output analysis and environmental sustainability. They come from 24 universities, research centers and international agencies all over the world, sharing their commitments to explain important and complex ideas in a way that is understandable to the non-experts and experts alike. Environmental and Economic Impacts of Decarbonization is a very important read for those who study environmental economics, climate change and ecological economics. |
| benefits of process analysis: The Use of ERP in Practice. Benefits and Challenges Nadiia Kudriashova, 2019-02-06 Thesis (M.A.) from the year 2017 in the subject Computer Science - General, grade: MA, , language: English, abstract: The purpose of the work is to analyze the key factors of the successful implementation of ERP-systems within the framework of the problem of interaction between management, employees of the company, and the external environment. In the course of the research, the following were conducted: analysis of the ERP system market, identification of the main trends, problems and prospects; highlighting the main advantages and disadvantages of implementing ERP-system in the enterprise; analysis of approaches to assessing the cost-effectiveness of implementing the ERP-system; generalization of ERP system implementation experience at specific enterprises, evaluation of implementation efficiency; development of recommendations for replicating the ERP-system in accordance with the analysis. As a result of the research, it was found that the implementation of ERP-systems is an expensive and resource-intensive process that distracts the management and production personnel of the company from the main activity for a long time. In this connection, studies of mechanisms for reducing these costs and overcoming resistance to change are relevant. The typification of the implementation of ERP-systems is expected to reduce the negative factors. |
| benefits of process analysis: Decision Making with the Analytic Network Process Thomas L. Saaty, Luis G. Vargas, 2013-05-14 The Analytic Network Process (ANP), developed by Thomas Saaty in his work on multicriteria decision making, applies network structures with dependence and feedback to complex decision making. This new edition of Decision Making with the Analytic Network Process is a selection of the latest applications of ANP to economic, social and political decisions, and also to technological design. The ANP is a methodological tool that is helpful to organize knowledge and thinking, elicit judgments registered in both in memory and in feelings, quantify the judgments and derive priorities from them, and finally synthesize these diverse priorities into a single mathematically and logically justifiable overall outcome. In the process of deriving this outcome, the ANP also allows for the representation and synthesis of diverse opinions in the midst of discussion and debate. The book focuses on the application of the ANP in three different areas: economics, the social sciences and the linking of measurement with human values. Economists can use the ANP for an alternate approach for dealing with economic problems than the usual mathematical models on which economics bases its quantitative thinking. For psychologists, sociologists and political scientists, the ANP offers the methodology they have sought for some time to quantify and derive measurements for intangibles. Finally the book applies the ANP to provide people in the physical and engineering sciences with a quantitative method to link hard measurement to human values. In such a process, one is able to interpret the true meaning of measurements made on a uniform scale using a unit. |
| benefits of process analysis: The HR Guide to European Mergers and Acquisitions James F. Klein, Robert-Charles Kahn, 2017-05-15 News of a merger or acquisition is a big event in the life of a company, which stirs uncertainty, anxiety and fear. The changes, redundancies and so on, that often follow this news, are a further source of turmoil for the employees of both companies involved. There is no magic formula to avoid these effects completely. However, good planning, communication and human resource practice can mitigate the worst of them; keep everyone that matters on board; and ensure that the new organization maintains your reputation for sensitive people management. Get it wrong, on the other hand, and you may lose the very people you were most anxious to keep; put the success of the process at risk and even face employment tribunals or other legal proceedings. In addition, imagine how these processes are complicated by any transnational elements. James F. Klein and Robert-Charles Kahn provide a practical, hands-on guide to successfully integrating HR functions following any merger or acquisition within Europe. The book guides you step by step, providing the methodology, tools, sequence of events and necessary material. It includes comparative tables, tips and stories illustrating the differences, specific issues and pitfalls that are particular to the different European countries. 20 years of human resources experience across companies in continental Europe has gone into creating this blueprint to successfully implementing the people side of successful mergers and acquisitions. |
| benefits of process analysis: Electronic Government Maria A. Wimmer, Enrico Ferro, 2008-08-19 This book constitutes the refereed proceedings of the 7th International Conference on Electronic Government, EGOV 2008, held in Torino, Italy, in August/September 2008 within the DEXA 2008 conference cluster. The 32 revised full papers presented were carefully reviewed and selected from 119 submissions. The papers are organized in topical sections on strategies and frameworks, motivators, and contexts, assessment, evaluation and benefit models for ICT investments, inclusion and user-centred design, interoperability and application of semantic technologies in e-government. |
| benefits of process analysis: A Benefit-Cost Model for the Seismic Rehabilitation of Buildings , 1993-07 |
| benefits of process analysis: A Handbook of Management Techniques Michael Armstrong, 2006-07-03 Now in its fourth edition, this bestselling guide to modern management techniques is the ideal companion for all managers, as well as an essential reference for business students. A Handbook of Management Techniques boasts over 100 systematic and analytical methods used by managers to assist in decision-making and to improve efficiency and effectiveness. The techniques contained in this weighty tome (over 700 pages) cover all fields of modern management. Diagrams support the text throughout and, as always, the acclaimed author, Michael Armstrong writes in an accessible and easy-to-read style. |
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