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| examples of problem solving in the workplace: Stop Guessing Nat Greene, 2017-04-03 Illustrated with examples ranging from everyday issues to serious problems, this book will help you understand the behaviors that great problem-solvers use to tackle the hardest problems with skill and panache, regardless of the industry or nature of the problem. -- |
| examples of problem solving in the workplace: What's Your Problem? Thomas Wedell-Wedellsborg, 2020-03-17 The author makes a compelling case that we often start solving a problem before thinking deeply about whether we are solving the right problem. If you want the superpower of solving better problems, read this book. -- Eric Schmidt, former CEO, Google Are you solving the right problems? Have you or your colleagues ever worked hard on something, only to find out you were focusing on the wrong problem entirely? Most people have. In a survey, 85 percent of companies said they often struggle to solve the right problems. The consequences are severe: Leaders fight the wrong strategic battles. Teams spend their energy on low-impact work. Startups build products that nobody wants. Organizations implement solutions that somehow make things worse, not better. Everywhere you look, the waste is staggering. As Peter Drucker pointed out, there's nothing more dangerous than the right answer to the wrong question. There is a way to do better. The key is reframing, a crucial, underutilized skill that you can master with the help of this book. Using real-world stories and unforgettable examples like the slow elevator problem, author Thomas Wedell-Wedellsborg offers a simple, three-step method - Frame, Reframe, Move Forward - that anyone can use to start solving the right problems. Reframing is not difficult to learn. It can be used on everyday challenges and on the biggest, trickiest problems you face. In this visually engaging, deeply researched book, you’ll learn from leaders at large companies, from entrepreneurs, consultants, nonprofit leaders, and many other breakthrough thinkers. It's time for everyone to stop barking up the wrong trees. Teach yourself and your team to reframe, and growth and success will follow. |
| examples of problem solving in the workplace: Embodied Conflict Tim Hicks, 2018-04-11 Our abilities to learn and remember are at the core of consciousness, cognition, and identity, and are based on the fundamental brain capacity to encode and store perceptual experience in abiding neural structures. These neural structures are the mechanisms by which we know, think about, create beliefs about, and understand the world in which we live. This includes the social world in which we experience conflict with others; our conflicts are largely about differences in what we know, think, believe, and understand. A number of characteristics of the neural encoding function are at the root of and help to explain conflict in our social relations and why some conflicts are difficult to prevent and resolve. Embodied Conflict presents the neural encoding function in layman's terms, outlining seven key characteristics and exploring their implications for communication, relationship, and conflict resolution. In doing so, Embodied Conflict?situates the field of conflict resolution within the long arc of human history and asks whether and how conflict resolution practice can take another step forward by considering the neural experience of parties in conflict. The book includes many case examples and offers some suggestions for how conflict resolution practitioner training might be expanded to include this theoretical framework and its implications for practice. |
| examples of problem solving in the workplace: Bulletproof Problem Solving Charles Conn, Robert McLean, 2019-03-04 Complex problem solving is the core skill for 21st Century Teams Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you’ll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at. The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you’ll have a personal superpower for developing compelling solutions in your workplace. Discover the time-tested 7-step technique to problem solving that top consulting professionals employ Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions Know when and how to employ modern analytic tools and techniques from machine learning to game theory Learn how to structure and communicate your findings to convince audiences and compel action The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success. |
| examples of problem solving in the workplace: Collaborative Problem Solving Alisha R. Pollastri, J. Stuart Ablon, Michael J.G. Hone, 2019-06-06 This book is the first to systematically describe the key components necessary to ensure successful implementation of Collaborative Problem Solving (CPS) across mental health settings and non-mental health settings that require behavioral management. This resource is designed by the leading experts in CPS and is focused on the clinical and implementation strategies that have proved most successful within various private and institutional agencies. The book begins by defining the approach before delving into the neurobiological components that are key to understanding this concept. Next, the book covers the best practices for implementation and evaluating outcomes, both in the long and short term. The book concludes with a summary of the concept and recommendations for additional resources, making it an excellent concise guide to this cutting edge approach. Collaborative Problem Solving is an excellent resource for psychiatrists, psychologists, social workers, and all medical professionals working to manage troubling behaviors. The text is also valuable for readers interested in public health, education, improved law enforcement strategies, and all stakeholders seeking to implement this approach within their program, organization, and/or system of care. |
| examples of problem solving in the workplace: Innovation as Usual Paddy Miller, Thomas Wedell-Wedellsborg, 2013-02-26 Turn team members into innovators Most organizations approach innovation as if it were a sideline activity. Every so often employees are sent to “Brainstorm Island”: an off-site replete with trendy lectures, creative workshops, and overenthusiastic facilitators. But once they return, it’s back to business as usual. Innovation experts Paddy Miller and Thomas Wedell-Wedellsborg suggest a better approach. They recommend that leaders at all levels become “innovation architects,” creating an ecosystem in which people engage in key innovation behaviors as part of their daily work. In short, this book is about getting to a state of “innovation as usual,” where regular employees—in jobs like finance, marketing, sales, or operations—make innovation happen in a way that’s both systemic and sustainable. Instead of organizing brainstorming sessions, idea jams, and off-sites that rarely result in success, leaders should guide their people in what the authors call the “5 + 1 keystone behaviors” of innovation: focus, connect, tweak, select, stealthstorm, (and the + 1) persist: • Focus beats freedom: Direct people to look only for ideas that matter to the business • Insight comes from the outside: Urge people to connect to new worlds • First ideas are flawed: Challenge people to tweak and reframe their initial ideas • Most ideas are bad ideas: Guide people to select the best ideas and discard the rest • Stealthstorming rules: Help people navigate the politics of innovation • Creativity is a choice: Motivate everyone to persist in the five keystone behaviors Using examples from a wide range of companies such as Pfizer, Index Ventures, Lonza, Go Travel, Prehype, DSM, and others, Innovation as Usual lights the way toward embedding creativity in the DNA of the workplace. So cancel that off-site. Instead, read Innovation as Usual—and put innovation at the core of your business. |
| examples of problem solving in the workplace: Polarity Management Barry Johnson, 1992 University level text. Some complex problems simply do not have solutions. The key to being an effective leader is being able to recognize and manage such problems. Polarity Management presents a unique model and set of principles that will challenge you to look at situations in new ways. Also included are exercises to strengthen your skills, and case studies to help you begin applying the model to your own unsolvable problems. |
| examples of problem solving in the workplace: Assessing 21st Century Skills National Research Council, Division of Behavioral and Social Sciences and Education, Board on Testing and Assessment, Committee on the Assessment of 21st Century Skills, 2011-10-16 The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as 21st century skills, these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to adapt to rapidly changing environments and conditions for performing tasks, to effectively manage one's work, and to acquire new skills and information on one's own. The National Research Council (NRC) has convened two prior workshops on the topic of 21st century skills. The first, held in 2007, was designed to examine research on the skills required for the 21st century workplace and the extent to which they are meaningfully different from earlier eras and require corresponding changes in educational experiences. The second workshop, held in 2009, was designed to explore demand for these types of skills, consider intersections between science education reform goals and 21st century skills, examine models of high-quality science instruction that may develop the skills, and consider science teacher readiness for 21st century skills. The third workshop was intended to delve more deeply into the topic of assessment. The goal for this workshop was to capitalize on the prior efforts and explore strategies for assessing the five skills identified earlier. The Committee on the Assessment of 21st Century Skills was asked to organize a workshop that reviewed the assessments and related research for each of the five skills identified at the previous workshops, with special attention to recent developments in technology-enabled assessment of critical thinking and problem-solving skills. In designing the workshop, the committee collapsed the five skills into three broad clusters as shown below: Cognitive skills: nonroutine problem solving, critical thinking, systems thinking Interpersonal skills: complex communication, social skills, team-work, cultural sensitivity, dealing with diversity Intrapersonal skills: self-management, time management, self-development, self-regulation, adaptability, executive functioning Assessing 21st Century Skills provides an integrated summary of the presentations and discussions from both parts of the third workshop. |
| examples of problem solving in the workplace: Winning Well Karin Hurt, David Dye, 2016-04-15 To succeed in today’s hypercompetitive economy, managers must master creating a productive work environment for employees while still making numbers. Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. Or, employees seek connection and support, so managers focus on relationships and fail to make the numbers. However, managers need to achieve both. In Winning Well, managers will learn how to: Stamp out the corrosive win-at-all-costs mentality Focus on the game, not just the score Reinforce behaviors that produce results Sustain energy and momentum Be the leader people want to work for To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun. |
| examples of problem solving in the workplace: Upstream Dan Heath, 2020-03-03 Wall Street Journal Bestseller New York Times bestselling author Dan Heath explores how to prevent problems before they happen, drawing on insights from hundreds of interviews with unconventional problem solvers. So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention? Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas. Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them? |
| examples of problem solving in the workplace: Root Cause Analysis, Second Edition Duke Okes, 2019-02-06 This best-seller can help anyone whose role is to try to find specific causes for failures. It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking. In the sections on finding root causes, this second edition now includes: more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one cant find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 Ms, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness. |
| examples of problem solving in the workplace: Problem-Solving Therapy Thomas D'Zurilla, PhD, Arthur M. Nezu, PhD, ABPP, 2006-09-18 MAXIMIZE POSITIVE PATIENT OUTCOMES Enhance Function--Avert Relapses--Present New Problems In this new updated edition, authors Thomas J. D'Zurilla and Arthur M. Nezu, present some of the most useful advances in problem-solving therapy (PST) today. An excellent resource for maximizing positive patient outcomes, this all-inclusive guide helps enhance your problem solving skills and apply successful clinical techniques to help your clients improve their lives. Known for its presentation of solid research results and effective PST training tools, this best-selling guide has been fully updated to include: NEW research data on social problem solving and adjustment NEW studies on the efficacy of PST NEW social problem solving models NEW updated and more user-friendly therapist's training manual Written for a wide audience, from therapists and counselors to psychologists and social workers, this highly readable and practical reference is a must-have guide to helping your patients identify and resolve current life problems. The book set is designed to be read alongside its informal manual accompaniment, Solving Life's Problems: A 5-Step Guide to Enhanced Well-Being by D'Zurilla, Nezu, and Christine Maguth Nezu. Purchase of the two books as a set will get you these life-changing texts at an $7.00 savings over the two books bought individually. |
| examples of problem solving in the workplace: Courageous Cultures Karin Hurt, David Dye, 2020-07-28 From executives complaining that their teams don’t contribute ideas to employees giving up because their input isn’t valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is “sticky” for both customers and employees. In Courageous Cultures, you’ll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization. |
| examples of problem solving in the workplace: Practical Problem-Solving Skills in the Workplace Judith Combes Taylor Ph.D., Rebekah Lashman, Pamela Helling, 1994-02-18 Problem-solving skills to identify and resolve work-related problems and improve job performance. With the increasing emphasis on initiative in the workplace, it‘s essential to know how to recognize, define, and analyze problems and then develop workable solutions to correct them. This book provides all the skills needed to achieve this, including a problem-solving tree. Readers will learn how to: • Evaluate your own problem-solving strengths and weaknesses • Use problem-solving skills to identify and resolve work-related problems and improve your job performance • Track the steps you need to solve work-related problems with the Problem-Solving Tree. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com. |
| examples of problem solving in the workplace: Learning and Teaching Real World Problem Solving in School Mathematics Murad Jurdak, 2016-05-30 The ultimate aim of this book is to identify the conceptual tools and the instructional modalities which enable students and teachers to cross the boundary between school mathematics and real world problem solving. The book identifies, examines, and integrates seven conceptual tools, of which five are constructs (activity theory, narrative, modeling, critical mathematics education, ethnomathematics) and two are contexts (STEM and the workplace). The author develops two closely linked multiple-perspective frameworks: one for learning real world problem solving in school mathematics, which sets the foundations of learning real world problem solving in school mathematics; and one for teaching real world problem solving in school mathematics, which explores the modalities of teaching real world problem solving in school mathematics. “The book is composed as, on the one hand, a high-level theoretical scholarly work on real world problem solving in school mathematics, and, on the other hand, a set of twelve narratives which, put together, constitute a thought-provoking and moving personal and professional autobiography.” - Mogens Niss “These narratives combine aspects of Murad’s personal trajectory as an individual with those points in his professional career at which he became aware of perspectives on and approaches to mathematics education that were both significant in and of themselves, and instrumental for the specific scholarly endeavor presented in the book.” - Mogens Niss |
| examples of problem solving in the workplace: The Leader's Guide to Lateral Thinking Skills Paul Sloane, 2006 Poses the question, how can you energize people to see problems not as obstacles to success but as opportunities for innovation? Looks at what makes a lateral leader - the kind of person who can create a climate of creativity by inspiring people to have the confidence to take risks, and who can then develop their skills in creative techniques. Presents practical exercises for implementing the principles of lateral thinking and uses real-life examples to illustrate the rules, principles and processes involved. |
| examples of problem solving in the workplace: Solve Every Problem in Your Life Eldon Grant, 2016-07-12 You can acquire the wisdom to solve every problem you face. If you study this book, you can learn for yourself what wise men and women all across the ages have discovered while seeking lives of prosperity and happiness. WHAT HAVE THEY DISCOVERED? They have discovered that Principles are the keys to wisdom - and wisdom is the key to solving problems. Through decades of studying history's great masters and applying their teachings, Eldon Grant has acquired an unconventional wisdom through which he turned his own life of shortcomings, failures and misery into one of fulfillment, prosperity and happiness. How do you acquire wisdom? As a society, we believe our technological advances and vast stores of knowledge make us wise; yet today we are no wiser than people of the past. Obstacles we could be drawing power from are crushing us instead. It is only through a return to core principles founded on right character that will enable you to acquire the wisdom you need to solve problems so they never return. YOU WILL DISCOVER: 1.How principles lead to wisdom and enable you to harness the laws of creation 2.The one powerful principle that defines who you truly are and multiplies your potential 3.The two most powerful forces on earth - how to harness them instead of being enslaved by them 4.The most powerful, least-practiced, least understood yet oldest leadership principles on earth 5.How knowledge is actually the most delusionary and debilitating roadblock to wisdom 6.The secrets to relationships that not only last but grow stronger forever 7.Three secrets to fostering honesty, integrity and loyalty in others 8.How to make correct decisions and stand true when facing difficulties 9.Almost everything you've been taught about success is dead wrong! Here's how to fix it. 10.They told you that you didn't come with an owner's manual. You actually have 5 of them 11.How conventional wisdom creates problems and only unconventional wisdom solves them 12.The truth about the truth 13.Five principles most experts tell you to avoid that you must embrace if you expect lasting success: 14.How to achieve everything you want and never fail again - seriously! 15.The secrets to finding breakthrough shortcuts without ever cutting corners 16.Seven counter-intuitive principles that can solve every problem you have with others 17.The one and only thing in your life and business that you have direct control over and that determines everything about your future 18.Cowboy up (Cowgirl up) how to live every day with courage and passion This isn't common knowledge. Read this book to learn how you can acquire the wisdom and access the power to unlock the forces behind these secret, ancient principles and step into the future you desire. |
| examples of problem solving in the workplace: The Power of Innovation Min Basadur, 1995 The corporate winners of the next century will be those enterprises who learn how to harness the creative talent of every individual in a systematic way for the betterment of the organization and the customer. This book lays out a proven framework based on the Simplex Process for divergent thinking, developed by Dr. Basadur at the Center for Research in Applied Creativity in Ontario and implemented with major international corporations. |
| examples of problem solving in the workplace: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| examples of problem solving in the workplace: The Ideal Problem Solver John Bransford, Barry S. Stein, 1993 Provocative, challenging, and fun, The Ideal Problem Solver offers a sound, methodical approach for resolving problems based on the IDEAL (Identify, Define, Explore, Act, Look) model. The authors suggest new strategies for enhancing creativity, improving memory, criticizing ideas and generating alternatives, and communicating more effectively with a wider range of people. Using the results of laboratory research previously available only in a piece-meal fashion or in scientific journals, Bransford and Stein discuss such issues as Teaming new information, overcoming blocks to creativity, and viewing problems from a variety of perspectives. |
| examples of problem solving in the workplace: Humor That Works Andrew Tarvin, 2012-11-13 The author presents a collection of ways to reap the proven human and corporate benefits of humor at work, organized by core business skill and founded on his own work as a business speaker and coach with the consulting company, Humor That Works. |
| examples of problem solving in the workplace: Collaboration Begins with You Ken Blanchard, Jane Ripley, Eunice Parisi-Carew, 2015-10-12 Collaboration Begins with You Everyone knows collaboration creates high performing teams and organizations—and with today's diverse, globalized workforce it's absolutely crucial. Yet it often doesn't happen because people and groups typically believe that the problem is always outside: the other team member, the other department, the other company. Bestselling author Ken Blanchard and his coauthors use Blanchard's signature business parable style to show that, in fact, if collaboration is to succeed it must begin with you. This book teaches people at all levels—from new associates to top executives—that it's up to each of us to help promote and preserve a winning culture of collaboration. The authors show that busting silos and bringing people together is an inside-out process that involves the heart (your character and intentions), the head (your beliefs and attitudes), and the hands (your actions and behaviors). Working with this three-part approach, Collaboration Begins with You helps readers develop a collaborative culture that uses differences to spur contribution and creativity; provides a safe and trusting environment; involves everyone in creating a clear sense of purpose, values, and goals; encourages people to share information; and turns everyone into an empowered self-leader. None of us is as smart as all of us. When people recognize their own erroneous beliefs regarding collaboration and work to change them, silos are broken down, failures are turned into successes, and breakthrough results are achieved at every level. |
| examples of problem solving in the workplace: Solving the People Problem Brett M Cooper, Evans Kerrigan, 2020-09-07 Do you work with anyone who thinks or acts differently than you? Would you like to have a better understanding of why they think and act the way they do? Would you like to learn how to create healthier and more productive relationships with your coworkers, including colleagues, direct reports, and even your boss? If you answered yes to any of these questions, then Solving the People Problem is the book for you. How well you interact with coworkers has an outsized impact on your career success. When you understand why your colleagues act and react the way they do, it's easy to avoid common distractions such as gossip, backstabbing, and miscommunication-distractions that result in decreased productivity, lost profits, and countless hours of personal frustration. Solving the People Problem walks you through every aspect of DISC-EQ, the language you need to understand and capitalize on the personality differences of the people around you. This book will develop your self-awareness and emotional intelligence, enabling you to become a driving force for team cohesion, effectiveness, and productivity within your organization. After buying the book, visit SolvingThePeopleProblem.com for your free bonus download. Just click the Bonus Download link at SolvingThePeopleProblem.com, complete the form, and enter your Amazon order number. Your free bonus will be emailed to you right away. |
| examples of problem solving in the workplace: Organization and Management Problem Solving James T. Ziegenfuss, 2002 Based on a broad range of case studies, Organization and Management Problem Solving is an insightful text designed to improve the application of organization theory and systems thinking in teaching and practice. This book illustrates the five key themes in the nature of organization and managementa'technical, structural, psychosocial, managerial, and culturala'through the analysis of measured incidents tested by students. A clear theoretical framework supports the case studies, allowing the text to have practical relevance to contemporary settings and to be recognized as a model for describing, analyzing, and responding to organization and management problems. The model integrates the thinking of many writers on organization and problem solving including Ackoff, Blake, and Mouton; Schein, Kast, and Rosenweign; and Mitroff and Lippitt. The approach eliminates causal conditions and emphasizes responsive problem solving. Theory is applied and expanded as needed to a broader social context, engaging the reader in a thorough understanding of the nature and development of organization theory and problem solving. This book is relevant to consultants, academics, and professional managers in a number of settings (academic, military, business organizations, and research institutes) and disciplines (including development and change, management, human resources, social psychology, communication, sociology, and psychology). |
| examples of problem solving in the workplace: Introduction to Business Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt, 2024-09-16 Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License. |
| examples of problem solving in the workplace: Changeable J. Stuart Ablon, 2018-06-05 A bold new way to help anyone change Why is it so hard to change problem behavior—in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will? Based on more than twenty-five years of clinical work with juvenile offenders as well training parents, teachers, counselors and law enforcement, and supported by research in neuroscience, Changeable presents a radical new way of thinking about challenging and unwanted behavior -- Collaborative Problem Solving -- that builds empathy, helps others reach their full potential, and most of all really works. With illuminating scientific evidence, remarkable success stories, and actionable insights, Changeable gives parents, teachers, CEOs and anyone interested in learning about why we behave the way we do a roadmap for helping people grow. *Includes a Bonus PDF with charts and graphs. |
| examples of problem solving in the workplace: Strategic Thinking in Complex Problem Solving Arnaud Chevallier, 2016-07-06 Whether you are a student or a working professional, you can benefit from being better at solving the complex problems that come up in your life. Strategic Thinking in Complex Problem Solving provides a general framework and the necessary tools to help you do so. Based on his groundbreaking course at Rice University, engineer and former strategy consultant Arnaud Chevallier provides practical ways to develop problem solving skills, such as investigating complex questions with issue maps, using logic to promote creativity, leveraging analogical thinking to approach unfamiliar problems, and managing diverse groups to foster innovation. This book breaks down the resolution process into four steps: 1) frame the problem (identifying what needs to be done), 2) diagnose it (identifying why there is a problem, or why it hasn't been solved yet), 3) identify and select potential solutions (identifying how to solve the problem), and 4) implement and monitor the solution (resolving the problem, the 'do'). For each of these four steps - the what, why, how, and do - this book explains techniques that promotes success and demonstrates how to apply them on a case study and in additional examples. The featured case study guides you through the resolution process, illustrates how these concepts apply, and creates a concrete image to facilitate recollection. Strategic Thinking in Complex Problem Solving is a tool kit that integrates knowledge based on both theoretical and empirical evidence from many disciplines, and explains it in accessible terms. As the book guides you through the various stages of solving complex problems, it also provides useful templates so that you can easily apply these approaches to your own personal projects. With this book, you don't just learn about problem solving, but how to actually do it. |
| examples of problem solving in the workplace: Difficult Conversations Douglas Stone, Bruce Patton, Sheila Heen, 2023-08-22 The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving |
| examples of problem solving in the workplace: The Solutions Oriented Leader Dr. Rick Goodman, 2019-04-16 It's time to be part of the “Solution Revolution” and join the thousands of leaders and companies throughout the world who are becoming solution-oriented leaders. It’s all based on the lessons in this step-by-step guide developed by author, keynote speaker, and international leadership expert Dr. Rick Goodman. You’ll discover how to Transform Your Thinking, Optimize Your Assets, and Accelerate Your Connectivity to achieve world-class balance and results in your business and in your life. In this first-of-a-kind, comprehensive guide, author Dr. Rick Goodman leads you through the everyday challenges of the modern workplace while providing you with easy-to-implement solutions to achieve world-class results! The Solutions Oriented Leader shows you how to: Implement transformational leadership tools to help you achieve balance in business and your life Utilize communication systems that increase employee engagement and workflow Develop a positive attitude that motivates your team and increases retention Handle conflict and manage workplace burnout Now you can be in control of your destiny—giving yourself permission to be successful! You can become a leader who inspires others for a lifetime. You can harness your positive attitude and share it to propel your business to new heights. With the Solutions-Oriented mindset, you now have the business and life playbook promoting productivity, boosting employee engagement, and creating a happy work environment. |
| examples of problem solving in the workplace: The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration Mary Scannell, 2010-05-28 Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged. |
| examples of problem solving in the workplace: Drive Daniel H. Pink, 2011-04-05 The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live. |
| examples of problem solving in the workplace: The Imperfectionists Robert McLean, Charles Conn, 2023-04-18 The world is changing faster and faster, with increasing uncertainty and threat of disruption in every business and nonprofit segment. Conventional approaches to strategy development and problem solving no longer work—there is no stable industry or market equilibrium structure that we will return to “when change abates.” Most company planning processes are fantasy; market conditions are changing too quickly for arm-chair strategizing to be useful. As a consequence, many management teams are stuck in a wait-and-see posture in response to extreme uncertainty in the post-Covid environment, while others are making panicky bets, including ‘leap before you look’ acquisitions. In this sequel to their Amazon-bestseller, Bulletproof Problem Solving, Conn and McLean introduce a novel approach to strategic problem solving. Based on a decade of research and 30 new case studies, The Imperfectionists posits a dynamic approach to developing organizational direction under uncertainty based on harnessing six reinforcing strategic mindsets, which they call curiosity, dragonfly eye, occurrent behaviour, collective wisdom, imperfectionism, and show and tell. Imperfectionists are curious, they look at problems from several perspectives, and gather new data and approaches, including from outside their current industry. They deliberately step into risk, proceeding through trial and error, utilizing nimble low consequence and reversible moves to deepen their understanding of the unfolding game being played, and to build capabilities. They accept ambiguity and some apparent failures in exchange for improved learning and market position. Imperfectionists succeed with dynamic, real time strategic problem solving, confidently moving forward while others wait for certainty, or make impetuous and foolish bets. These strategic mindsets for solving tough problems in uncertain times help you fight decision biases and give you the data to develop informed strategies to win. In the fast changing world we all find ourselves in, being an imperfectionist is a critical advantage for you and your organization. |
| examples of problem solving in the workplace: Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity Kim Scott, 2017-03-14 A high-profile business manager describes her development of an optimal management course designed to help business leaders become balanced and effective without resorting to insensitive aggression or overt permissiveness-- |
| examples of problem solving in the workplace: The Cambridge Handbook of Cognition and Education John Dunlosky, Katherine A. Rawson, 2019-02-07 This Handbook reviews a wealth of research in cognitive and educational psychology that investigates how to enhance learning and instruction to aid students struggling to learn and to advise teachers on how best to support student learning. The Handbook includes features that inform readers about how to improve instruction and student achievement based on scientific evidence across different domains, including science, mathematics, reading and writing. Each chapter supplies a description of the learning goal, a balanced presentation of the current evidence about the efficacy of various approaches to obtaining that learning goal, and a discussion of important future directions for research in this area. It is the ideal resource for researchers continuing their study of this field or for those only now beginning to explore how to improve student achievement. |
| examples of problem solving in the workplace: Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery Kenneth H. Silber, Wellesley R. Foshay, 2009-12-09 With the contributions from leading national and international scholars and practitioners, this volume provides a state-of-the-art look at ID, addressing the major changes that have occurred in nearly every aspect of ID in the past decade and provides both theory and how-to information for ID and performance improvement practitioners practitioners who must stay current in their field. This volume goes beyond other ID references in its approach: it is useful to students and practitioners at all levels; it is grounded in the most current research and theory; and it provides up-to-the-minute coverage of topics not found in any other ID book. It addresses timely topics such as cognitive task analysis, instructional strategies based on cognitive research, data collection methods, games, higher-order problem-solving and expertise, psychomotor learning, project management, partnering with clients, and managing a training function. It also provides a new way of looking at what ID is, and the most comprehensive history of ID ever published. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation. |
| examples of problem solving in the workplace: All Life is Problem Solving Karl Popper, 2013-04-15 'Never before has there been so many and such dreadful weapons in so many irresponsible hands.' - Karl Popper, from the Preface All Life is Problem Solving is a stimulating and provocative selection of Popper's writings on his main preoccupations during the last twenty-five years of his life. This collection illuminates Popper's process of working out key formulations in his theory of science, and indicates his view of the state of the world at the end of the Cold War and after the collapse of communism. |
| examples of problem solving in the workplace: Industrial Problem Solving Simplified Ralph R. Pawlak, 2013-12-26 Industrial Problem Solving Simplified provides a roadmap for solving manufacturing problems. Containing numerous examples of actual problems and their solutions in various industrial environments, it is for novice as well as experienced manufacturing owners, managers, quality representatives, consultants, trainers, and procurement professionals. Author Ralph Pawlak’s roadmap is a proven system that has been used to eliminate major manufacturing problems in electronics, casting, blow molding, and assembly operations. What’s more, it has been used effectively in the manufacture of toys, juvenile products, chemicals, automotive engines, and innumerable components of many manufacturing facilities—and in the U.S., Canada, China, and Europe. The book’s insights into problem causes and the methods to solve them once and for all are applicable to most problems in most industries. Pawlak, with decades of experience as manager of manufacturing, quality, and plant engineering for General Motors, Fisher Price, Vibratech, and others, offers tools to solve problems and shows how to use them. You’ll learn how to use tools like quality check sheets, flow diagrams, concept sheets, duo diagrams, variation plots, sketches, sum-of-extremes tests, good versus bad comparisons, fractionals with interactions, and many-level checks. What’s more, these are tools anyone can put to good use today. No special knowledge of statistics, or advanced math or engineering, is required. If you can add, subtract, multiply, and divide—and use your eyes and ears—you can learn to solve industrial problems like a pro. This book will help you: 1. Clarify the conditions that cause problems 2. Define the cause of problems 3. Generate clues as to the causes of problems and their solutions 4. Collect accurate and relevant data 5. Use specific tools to solve problems effectively 6. Establish consistent work processes to ensure problems do not return Industrial Problem Solving Simplified will empower you and your people not just to solve manufacturing problems but optimize processes, improve productivity, and save money. With the plans, examples, and worksheets in this book, you will become a proficient problem solver. What you’ll learn How to determine problem causes How to identify defects How to manage the problem and its solution through data collection and clue generation How to use simple analysis tools How to establish a consistent work process to maintain improvements after the problem is solved Who this book is for Owners, managers, line workers, quality controllers, consultants, trainers, purchasing agents, and others in any company that has manufacturing facilities in house or outsourced. Table of ContentsDefine the Problem Define Fault Characteristics Construct a Concept Sheet Develop a Plan of Attack Collect Relevant Data Clue Generation Choose and Use Analysis Tools Use Innovative Analysis Tools Establish Consistent Work Patterns Many-Level Reviews Summary Fractional Explained Interaction Explained Cracked or Broken Example Torque to Turn Example Confirmation of Sum of Ends Test Definitions |
| examples of problem solving in the workplace: Fixed. Amy E. Herman, 2021-12-14 With Amy Herman’s Fixed., we now have access to what the FBI, NATO, the State Department, Interpol, Scotland Yard, and many more organizations and their leaders have been using to solve their most intractable problems. Demonstrating a powerful paradigm shift for finding solutions, Herman teaches us to see things differently, using art to challenge our default thinking and open up possibilities otherwise overlooked. Her unexpected, insightful, and often delightful methodology is sought after by leaders and professionals for whom failure is catastrophic. Luckily for us, these tactics work— no matter the problem’s scale or complexity. And we don’t need an art degree or previous knowledge about art to benefit from her approach, only a willingness to open our eyes and our minds. Yes, things go wrong all the time. What matters most is what we do to fix them. |
| examples of problem solving in the workplace: Learning to Solve Problems David H. Jonassen, 2010-09-13 This book provides a comprehensive, up-to-date look at problem solving research and practice over the last fifteen years. The first chapter describes differences in types of problems, individual differences among problem-solvers, as well as the domain and context within which a problem is being solved. Part one describes six kinds of problems and the methods required to solve them. Part two goes beyond traditional discussions of case design and introduces six different purposes or functions of cases, the building blocks of problem-solving learning environments. It also describes methods for constructing cases to support problem solving. Part three introduces a number of cognitive skills required for studying cases and solving problems. Finally, Part four describes several methods for assessing problem solving. Key features includes: Teaching Focus – The book is not merely a review of research. It also provides specific research-based advice on how to design problem-solving learning environments. Illustrative Cases – A rich array of cases illustrates how to build problem-solving learning environments. Part two introduces six different functions of cases and also describes the parameters of a case. Chapter Integration – Key theories and concepts are addressed across chapters and links to other chapters are made explicit. The idea is to show how different kinds of problems, cases, skills, and assessments are integrated. Author expertise – A prolific researcher and writer, the author has been researching and publishing books and articles on learning to solve problems for the past fifteen years. This book is appropriate for advanced courses in instructional design and technology, science education, applied cognitive psychology, thinking and reasoning, and educational psychology. Instructional designers, especially those involved in designing problem-based learning, as well as curriculum designers who seek new ways of structuring curriculum will find it an invaluable reference tool. |
| examples of problem solving in the workplace: The Diversity Bonus Scott E. Page, 2019-03-26 A book about how businesses and other organizations can improve their performance by tapping the power of differences in how people think. What if workforce diversity is more than simply the right thing to do? What if it can also improve the bottom line? Because it can. The autuor presents overwhelming evidence: teams that include different kinds of thinkers outperform homogenous groups on complex tasks, producing what he calls diversity bonuses. These bonuses include improved problem solving, increased innovation, and more accurate predictions - all of which lead to better results. Drawing on research in economics, psychology, computer science, and many other fields, the book also tells the stories of businesses and organizations that have tapped the power of diversity to solve complex problems. The result changes the way we think about diversity at work-and far beyond |
Examples - Apache ECharts
Apache ECharts，一款基于JavaScript的数据可视化图表库，提供直观，生动，可交互，可个性化定制的数据可视化图表。
Examples - Apache ECharts
Examples; Resources. Spread Sheet Tool; Theme Builder; Cheat Sheet; More Resources; Community. Events; …
Examples - Apache ECharts
Examples; Resources. Spread Sheet Tool; Theme Builder; Cheat Sheet; More Resources; Community. Events; Committers; Mailing List; How to Contribute; Dependencies; Code …
Apache ECharts
ECharts: A Declarative Framework for Rapid Construction of Web-based Visualization. 如果您在科研项目、产品、学术论文、技术报告、新闻报告、教育、专利以及其他相关活动中使用了 Apache …
Events - Apache ECharts
Examples; Resources. Spread Sheet Tool; Theme Builder; Cheat Sheet; More Resources; Community. Events; …
Examples - Apache ECharts
Apache ECharts，一款基于JavaScript的数据可视化图表库，提供直观，生动，可交互，可个性化定制的数据可视化图表。
Examples - Apache ECharts
Examples; Resources. Spread Sheet Tool; Theme Builder; Cheat Sheet; More Resources; Community. Events; Committers; Mailing List; How to Contribute; Dependencies; Code Standard; …
Examples - Apache ECharts
Examples; Resources. Spread Sheet Tool; Theme Builder; Cheat Sheet; More Resources; Community. Events; Committers; Mailing List; How to Contribute; Dependencies; Code Standard; …
Apache ECharts
ECharts: A Declarative Framework for Rapid Construction of Web-based Visualization. 如果您在科研项目、产品、学术论文、技术报告、新闻报告、教育、专利以及其他相关活动中使用了 Apache …
Events - Apache ECharts
Examples; Resources. Spread Sheet Tool; Theme Builder; Cheat Sheet; More Resources; Community. Events; Committers; Mailing List; How to Contribute; Dependencies; Code Standard; …
