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| external communication kpi examples: 10 Step KPI System Aleksey Savkin, 2017-04-18 Finding winning KPIs is not about picking some smart-sounding candidates from the long list of options. The best performance metrics are those that are born in the discussion and are tailor-made for your organization. This book is for those business professionals who are looking beyond standard performance metrics; this book will guide you step-by-step to develop the most effective KPIs. |
| external communication kpi examples: Industrial Research Performance Management Tatjana Samsonowa, 2011-11-19 Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals. This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research, Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies. The following questions are addressed: (1) Which research goals do research departments have? (2) Which KPIs do they use to monitor the achievement of these goals? (3) Is there a systematic best-practice approach to selecting KPIs for performance goals? The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers. This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations. |
| external communication kpi examples: Project Management in Logistics and Supply Chain Management Dirk H. Hartel, 2022-03-28 This practice-oriented guide comprehensively describes the basics of planning and implementing project management in logistics and supply chain management. It also presents a range of methods and tools for assessing project risks and monitoring projects. Containing ten detailed and practical examples involving Germany-based global players like Porsche, Würth, Continental and SME, the book shares valuable and well-founded insights into systematic project management. As such, it is chiefly intended for career starters, career changers and students in the field of logistics and supply chain management. |
| external communication kpi examples: Shipping Performance Management Photis M. Panayides, 2023-10-31 In the dynamic and volatile shipping industry, effective performance management is essential to an organization’s success. This book is a practical guide to developing a holistic and comprehensive performance measurement and management system at managerial level in shipping organisations. Companies in the shipping industry must perform well across many facets of the organization to satisfy an array of demands and obligations arising from a complex environment of customers, partners, competitors and regulators. This book shows how companies can develop systems to effectively gauge and monitor organizational performance, including among others strategic, economic, environmental, social and operational performance. Topics covered include: tools and approaches for measuring performance; strategy and the use of the Balanced Scorecard; the mapping of shipping business strategy; the development of KPIs; cascation; and implementation. This guide to performance measurement and management is an important resource for managers in the shipping and maritime transport industry, as well as those aspiring to hone their skills in the art of performance management and decision-making. |
| external communication kpi examples: Innovation Project Management Handbook Dr.Gregory C. McLaughlin, Dr. William R. Kennedy, 2017-08-02 Innovation Project Management Handbook provides organizational leaders and decision-makers with a cadre of agile, disciplined, and transformational tools and processes for improving innovation opportunity outcomes and achieving sustained innovation project success. The authors introduce new tools and processes developed over their decades of work i |
| external communication kpi examples: Key Performance Indicators David Parmenter, 2015-04-03 Streamline KPIs to craft a simpler, more effective system of performance measurement Key Performance Indicators provides an in-depth look at how KPIs can be most effectively used to assess and drive organizational performance. Now in its third edition, this bestselling guide provides a model for simplifying KPIs and avoiding the pitfalls ready to trap the unprepared organization. New information includes guidance toward defining critical success factors, project leader essentials, new tools including worksheets and questionnaires, and real-world case studies that illustrate the practical application of the strategies presented. The book includes a variety of templates, checklists, and performance measures to help streamline processes, and is fully supported by the author’s website to provide even more in-depth information. Key Performance Indicators are a set of measures that focus on the factors most critical to an organization’s success. Most companies have too many, rendering the strategy ineffective due to overwhelming complexity. Key Performance Indicators guides readers toward simplification, paring down to the most fundamental issues to better define and measure progress toward goals. Readers will learn to: separate out performance measures between those that can be tied to a team and result in a follow-up phone call (performance measures) and those that are a summation of a number of teams working together (result indicators) look for and eradicate those measures that have a damaging unintended consequence, a major darkside Sell a KPI project to the Board, the CEO, and the senior management team using best practice leading change techniques Develop and use KPIs effectively with a simple five stage model Ascertain essential performance measures, and develop a reporting strategy Learn the things that a KPI project leader needs to know A KPI project is a chance at a legacy – the project leader, facilitator, or coordinator savvy enough to craft a winning strategy can affect the organization for years to come. KPI projects entail some risk, but this book works to minimize that risk by arming stakeholders with the tools and information they need up front. Key Performance Indicators helps leaders shape a performance measurement initiative that works. |
| external communication kpi examples: Legal Operations KPIs: The Professional's Handbook to Operational Excellence Mori Kabiri, 2023-11-22 Use the power of your legal data with 'Legal Operations KPIs'. This comprehensive guide caters to a diverse audience, including proactive legal operations professionals, strategic general counsels, and law firms aiming to align with corporate legal requirements. In an era where legal departments have evolved from mere cost centers to pivotal strategic business units, this book emerges as an unparalleled resource. Crafted by a seasoned expert who has both witnessed and been part of this transformation, 'Legal Operations KPIs' transcends mere listings. It empowers readers with detailed notes and instructions, enabling both legal operations and technical audiences to create, deliver, and interpret each report and metric. More than just a book, consider this your compass to legal ops excellence. Whether your goal is to impress C-level management, lead your team, or foster robust professional relationships, this book is an indispensable manual for every legal professional. Key Features: Comprehensive Coverage: The book is organized to delve into pivotal areas including Spend Management, Budgeting, In-House Resources and Performance Management, Law Firm and Vendor Management, Cross-Functional Collaboration, DEI, Invoice and Data Quality Analysis, and Compliance and Risk Management. LegalOpsKPIs.com: Is a focused community for Legal Operations professionals passionate about using data and KPIs for effective decision-making in their organizations. The site features a comprehensive list of metrics, detailed information for each, tools and templates, real-life examples, and expert tips. Tailored Readiness Levels: Each metric or report is assigned a readiness level, ensuring its relevance to legal departments at every stage of their operational journey. Whether you're at the 'Early' stage, or at the 'Advanced' level, this book caters to all. |
| external communication kpi examples: Web Analytics Demystified Eric T. Peterson, 2004 |
| external communication kpi examples: Adaptation and Value Creating Collaborative Networks Luis M. Camarinha-Matos, Alexandra Pereira-Klen, Hamideh Afsarmanesh, 2011-10-20 This book constitutes the refereed proceedings of the 12th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2011, held in Sao Paulo, Brazil, in October 2011. The 61 revised papers presented were carefully selected from numerous submissions. They provide a comprehensive overview of recent advances in various collaborative network (CN) domains and their applications with a particular focus on adaptation of the networks and their value creation, specifically emphasizing topics related to evolution from social networking to collaborative networks; social capital; value chains; co-creation of complex products; performance management; behavioral aspects in collaborative networks; collaborative networks planning and modeling; benefit analysis and sustainability issues, as well as including important technical and scientific challenges in applying CNs to areas such as advanced logistics networks, business process modeling, service orientation, and other emerging application domains such as ageing, tourism, crisis, and emergency scenarios. |
| external communication kpi examples: Key Performance Indicators David Parmenter, 2011-01-11 Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy. |
| external communication kpi examples: More with Less B. Marr, J. Creelman, 2010-12-22 Public sector organizations are about to enter one of the most challenging environments they have ever had to face as they bear much of the cost of the credit crunch. This timely book shows public sector leaders what they need to understand in order to be able to cope with these challenges. |
| external communication kpi examples: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| external communication kpi examples: Key Performance Indicators (KPI) Bernard Marr, 2012-06-21 |
| external communication kpi examples: The Hitchhiker's Guide to Operations Management Charlie Gifford, 2007 Do you want to dramatically lower total cost of ownership (TCO) for manufacturing IT architectures and manufacturing, as well as reduce supply chain operational costs? The methodologies and technical applications presented in this first annual ISA-95/MESA Best Practices Book will help get you started on the right track. This book provides indepth coverage on how you can apply ISA-95, Enterprise-Control Integration Standard, to help lower TCO of manufacturing operations management (MOM) systems and their enterprise and plant interfaces. It consists of a series of related how-to white papers described in the context of ISA-95 models, definitions, and data exchanges. |
| external communication kpi examples: Measure What Matters John Doerr, 2018-04-24 #1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove (the greatest manager of his or any era) drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic. |
| external communication kpi examples: Key Performance Indicators for Sustainable Management Hans-Ulrich Krause, Dayanand Arora, 2019-11-18 Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives. The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments. |
| external communication kpi examples: Next Generation of Information Technology in Educational Management Don Passey, Andreas Breiter, Adrie Visscher, 2013-05-13 This book constitutes the refereed post-proceedings of the 10th IFIP WG 3.7 Conference on Information Technology in Educational Management, ITEM 2012, held in Bremen, Germany, in August 2012. The 16 revised full papers presented were carefully reviewed and selected. The papers offer an outstanding overview of the contemporary field of information technology in educational management. They focus on four key questions: Why do we need new educational management information systems? What issues face those developing new educational management information systems? What new educational management information systems are being developed? What educational management systems are already in place? |
| external communication kpi examples: The Cybersecurity Guide to Governance, Risk, and Compliance Jason Edwards, Griffin Weaver, 2024-03-19 The Cybersecurity Guide to Governance, Risk, and Compliance Understand and respond to a new generation of cybersecurity threats Cybersecurity has never been a more significant concern of modern businesses, with security breaches and confidential data exposure as potentially existential risks. Managing these risks and maintaining compliance with agreed-upon cybersecurity policies is the focus of Cybersecurity Governance and Risk Management. This field is becoming ever more critical as a result. A wide variety of different roles and categories of business professionals have an urgent need for fluency in the language of cybersecurity risk management. The Cybersecurity Guide to Governance, Risk, and Compliance meets this need with a comprehensive but accessible resource for professionals in every business area. Filled with cutting-edge analysis of the advanced technologies revolutionizing cybersecurity, increasing key risk factors at the same time, and offering practical strategies for implementing cybersecurity measures, it is a must-own for CISOs, boards of directors, tech professionals, business leaders, regulators, entrepreneurs, researchers, and more. The Cybersecurity Guide to Governance, Risk, and Compliance also covers: Over 1300 actionable recommendations found after each section Detailed discussion of topics including AI, cloud, and quantum computing More than 70 ready-to-use KPIs and KRIs “This guide’s coverage of governance, leadership, legal frameworks, and regulatory nuances ensures organizations can establish resilient cybersecurity postures. Each chapter delivers actionable knowledge, making the guide thorough and practical.” —GARY MCALUM, CISO “This guide represents the wealth of knowledge and practical insights that Jason and Griffin possess. Designed for professionals across the board, from seasoned cybersecurity veterans to business leaders, auditors, and regulators, this guide integrates the latest technological insights with governance, risk, and compliance (GRC)”. —WIL BENNETT, CISO |
| external communication kpi examples: Review of the IMF's Communications Strategy International Monetary Fund, 2014-06-30 The framework guiding the IMF’s communications—established by the Executive Board in 2007—has enabled the institution to respond flexibly to the changing global context. The framework is based on four guiding principles: (i) deepening understanding and support for the Fund’s role and policies; (ii) better integrating communications into the IMF’s daily operations; (iii) raising the impact of new communications materials and technologies; and (iv) rebalancing outreach efforts to take account of different audiences. In addition, greater emphasis has been placed on strengthening internal communications to help ensure institutional coherence in the Fund’s outreach activities. Continued efforts are needed to strengthen communications going forward. Several issues deserve particular attention. First, taking further steps to ensure clarity and consistency in communication in a world where demand for Fund services continues to rise. Second, doing more to assess the impact of IMF communications and thus better inform efforts going forward. Third, engaging strategically and prudently with new media—including social media. |
| external communication kpi examples: Working Toward Strategic Change Michael G. Dolence, Daniel James Rowley, Herman D. Lujan, 1997-02-19 This nuts-and-bolts workbook is designed as a guide for members of strategic planning committees in higher education. The book is filled with information, tools, and visual material that complement the companion book Strategic Change in Colleges and Universities. This workbook offers a concise background to the strategic planning process and focuses on the ten critical steps of the process, from developing performance indicators through implementing, evaluating, and revising the strategic plan. Each section helps users work carefully and thoughtfully through the tasks of assembling, interpreting, and making decisions about critical information relating to the process. |
| external communication kpi examples: The Alignment Factor Cees B.M. Van Riel, 2012-03-29 The importance of creating a favourable impression is hard to overstate in all walks of life - in business it's vital to achieve strategic goals. Customers, journalists, bloggers, investors, governments and other groups are all important stakeholders in an organizations performance and in persuasively communicating a company's ethical and socially responsible behaviour, these groups can be kept onside. Supported throughout by lively examples, this book contains guidance for implementing strategies that engage stakeholders - highlighting those organizations which employ communication professionals as key performers. Van Riel reveals how a dominant logic develops among executives, which influences styles and techniques of trust-building communication. The practical insights demonstrated via cases including Google, Unilever and Barclays make this book useful reading for MBA and other graduate classes across areas such as public relations and reputation management as well as thinking managers across the globe. |
| external communication kpi examples: ChatGPT & Google Bard Prompts for Business Dave-Julian Brown, 2023-12-18 Discover the secrets of effective business management with 'Ultimate Guide to Business Success', using ChatGPT and Google Bard. This book provides over 2000 field-tested templates in the form of prompts for areas such as 'Financial Management', 'Effective Leadership', 'Employee Development', 'Personal Growth' and 'Increasing Productivity'. Ideal for entrepreneurs, executives and anyone looking to improve their business and management skills. Gain valuable insights into 'Small Business Strategies', 'Time Management' and 'Self-Management Techniques'. An indispensable tool for your professional and personal success. In this book you will find: 1. Financial Management: over 100 practical templates for investment calculations, tax planning, budgeting and savings strategies. These templates facilitate financial planning and analysis to help you make informed decisions. 2. Personnel and Resources: A rich selection of templates for company branding, management, hybrid work and international recruitment tasks. These tools help to develop effective people strategies and manage the challenges of modern working environments. 3. Leadership: Detailed templates for general leadership tasks and building trust and respect. These sections are designed to help leaders develop their teams and strengthen organizational culture. 4. Personal Development: a wide range of templates on goal setting, happiness, lifelong learning and mindfulness exercises. These sections are designed for those interested in personal growth and self-improvement. 5. Productivity: innovative templates for goal setting, productivity challenges and time management. These resources are designed to increase efficiency in professional and personal contexts. 6. Small Business: Specialized templates for business administration, general small business management and market research. These sections provide valuable insights and tools for small business owners and start-ups. In this book, each prompt, aligned with AI, has been carefully designed to provide practical and applicable solutions to the complex challenges of modern business. Whether you are a seasoned entrepreneur or an emerging leader, this book is an indispensable tool for your success. Make the most of AI and exploit its full potential. |
| external communication kpi examples: Kpi Checklists Bernie Smith, 2013-11 KPI Checklists is for people who have the task of creating new KPIs for their organisation, have been asked to improve or enhance existing KPIs or need help implementing a measurement system. Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation. |
| external communication kpi examples: Internet of Things, Smart Spaces, and Next Generation Networking Sergey Balandin, Sergey Andreev, Yevgeni Koucheryavy, 2013-08-23 This book constitutes the joint refereed proceedings of the 13 International Conference on Next Generation Teletraffic and Wired/Wireless Advanced Networking, NEW2AN, and the 6th Conference on Internet of Things and Smart Spaces, ruSMART 2013, held in St. Petersburg, Russia, in August 2013. The total of 38 papers was carefully reviewed and selected for inclusion in this book. The 14 papers selected from ruSMART are organized in topical sections named: internet on things, smart spaces technologies; and smart systems. The 24 papers from NEW2AN deal with the following topics: performance and efficiency analysis, network and transport layer issues; cognitive radio networks; sensor and mesh networks; upper layer protocols and applications; ad-hoc, cellular and satellite networks. |
| external communication kpi examples: Mastering the Rockefeller Habits Verne Harnish, 2023-09-20 A Detailed Roadmap for Companies at Various Stages of Development on How to Get to the Next Level. Leaders and employees of growing firms want ideas and tools they can implement immediately to improve some aspect of their business. Verne Harnish, serial entrepreneur, advisor, and venture investor, brings to business leaders the fundamentals that produce real wealth—the same habits that typified American business magnate John D. Rockefeller’s disciplined approach to business. Harnish masterfully intertwines the legendary business philosophy of Rockefeller with lessons to be learned from ten extraordinary organizations. Aiming to empower present-day business leaders, this remarkably successful book includes invaluable lessons from real-world case studies. A treasure trove of practical situations teeming with insights and actionable recommendations, Mastering the Rockefeller Habits will help you unlock the secrets to scaling up your enterprise while simultaneously sidestepping the pitfalls that plague new ventures. From seasoned industry titans to ambitious start-up founders, anyone can swiftly implement these teachings for immediate impact. |
| external communication kpi examples: Paradoxes in Food Chains and Networks J.H. Trienekens, S.W.F. Omta, 2023-08-28 This publication contains the proceedings of the 5th international conference on chain and network management in agribusiness and the food industry. Papers will focus on the paradoxes caused by conflicting interests in the fields of economics and ethics, technology and environment, legislation and internationalisation, etc. The modern consumer demands highquality products, in broad assortments throughout the year, and for competitive prices. Society imposes constraints on companies in order to economize on the use of resources, ensure animal-friendly and safe production, and restrict pollution. Together with technological developments and increased international competition, these demands have changed the production, trade, and distribution of food products beyond recognition. Demand is no longer confined to local or regional supply. The food industry is now swiftly becoming an interconnected system with a large variety of complex relationships. This is changing the way food is brought to the market. Currently, even fresh produce shipped from halfway around the world can be offered at competitive prices. These developments are accompanied by national and international regulations and legislation in the area of food quality and safety. In response to these changes, business strategies must now focus not only on traditional economical and technological interests, but also on topical issues such as the safety and healthfulness of food products, animal friendliness, the environment, etc. To effectively address paradoxical demands facing businesses, many problems and opportunities must be approached from a multi-disciplinary perspective, and trade-offs must be made between different aspects of production, trade and the distribution of food. |
| external communication kpi examples: Fostering Employee Buy-in Through Effective Leadership Communication Tim P. McMahon, 2021-07-29 Based on a case study of leadership communication in a time of organizational change, this book gives new leaders insights into the tools and skills needed to become effective, motivating communicators in their leadership careers. Taking a holistic approach to communication and leadership, the book argues that employees buy in to change when they collectively feel engaged in meaningful work that will enrich the lives of customers, employees, and investors. Based on ethnographic research, it approaches the topic through an absorbing fiction-like retelling of an organization’s successful navigation of change against the backdrop of the 2007 mortgage crisis. In doing so, it establishes a framework for leaders to understand the principles behind how and why buy-in is generated in organizations. This unique approach allows readers to visualize leadership communication principles in practice. Fostering Employee Buy-in is ideal as a supplementary text in introductory leadership communication, management, and business courses or as a text for new leaders interested in inspiring organizational change. |
| external communication kpi examples: European Conference on Optical Communication , 2001 |
| external communication kpi examples: Managing Collaborative R&D Projects Gabriela Fernandes, Lawrence Dooley, David O'Sullivan, Asbjørn Rolstadås, 2021-03-25 Collaboration among industry, universities and research institutes plays a vital role in stimulating open innovation, which in turn leads to new products, processes, services and business models. This book brings together a number of real-life examples of how to govern and manage open innovation collaboration projects more effectively, and provides timely insights that project consortia, governance boards and funding agencies can directly apply to implement and monitor projects and achieve greater impacts. All papers were written by recognized leading authorities with extensive experience in governance and management, and reveal how to capitalize on the potential of open innovation. This book shares multidisciplinary research perspectives on the potential benefits and challenges of collaboration, project management, and open innovation, as well as the management of complex organizational cultures and governance models. |
| external communication kpi examples: Design for Six Sigma Elizabeth A. Cudney, Tina Kanti Agustiady, 2016-08-05 Design for Six Sigma (DFSS) is an innovative continuous improvement methodology for designing new products, processes, and services by integrating Lean and Six Sigma principles. This book will explain how the DFSS methodology is used to design robust products, processes, or services right the first time by using the voice of the customer to meet Six Sigma performance. Robust designs are insensitive to variation and provide consistent performance in the hands of the customer. DFSS is used to meet customer needs by understanding their requirements, considering current process capability, identifying and reducing gaps, and verifying predictions to develop a robust design. This book offers: Methodology on how to implement DFSS in various industries Practical examples of the use of DFSS Sustainability utilizing Lean Six Sigma techniques and Lean product development Innovative designs using DFSS with concept generation Case studies for implementing the DFSS methodology Design for Six Sigma (DFSS) enables organizations to develop innovative designs. In order to redesign an existing process or design a new process, the success is dependent on a rigorous process and methodology. DFSS ensures that there are minimal defects in the introduction of new products, processes, or services. The authors have compiled all of the tools necessary for implementation of a practical approach though innovation. |
| external communication kpi examples: Turn Ideas Into Products Steve Johnson, 2017-04-02 We've all heard stories of amazing product successes: the brilliant college kid who started a business in his dorm room; the team who built a business from the back of a napkin with just a few friends and sold it for millions. Yet for every amazing success story, there are thousands of stories of products that went nowhere. Most of us aren't looking at billion-dollar valuations; we're not looking for an exit. Instead we have a few ideas -- some innovative, some not -- and we're trying to determine which to pursue. Likely, you're working for a company today and you need a step-by-step approach to turn ideas, regardless of their source, into businesses. In Turn Ideas into Products, author Steve Johnson introduces a nimble idea-to-market process with strong emphasis on personal experience with customers. From business planning to product launch, this approach for managing products empowers your product team to work smarter and collaborate better with colleagues and customers. |
| external communication kpi examples: The IT4ITTM Standard, Version 3.0 The Open Group, 2022-12-14 This publication is the specification of The Open Group IT4IT Standard, Version 3.0, a standard of The Open Group. It describes a reference architecture that can be used to manage the business of Information Technology (IT) and the associated end-to-end lifecycle management of Digital Products. It is intended to provide a prescriptive Target Architecture and clear guidance for the transformation of existing technology management practices for a faster, scalable, automated, and practical approach to deploying product-based investment models and providing an unprecedented level of operational control and measurable value. This foundational IT4IT Reference Architecture is independent of specific technologies, vendors, organization structures, process models, and methodologies. It can be mapped to any existing technology landscape. It is flexible enough to accommodate the continuing evolution of operational and management paradigms for technology. It addresses every Digital Product lifecycle phase from investment decision-making to end-of-life. The IT4IT Standard addresses a critical gap in the Digital Transformation toolkit: the need for a unifying architectural model that describes and connects the capabilities, value streams, functions, and operational data needed to manage a Digital Product Portfolio at scale. The IT4IT Standard provides an approach to making digital investment decisions and managing digital outcomes that is particularly useful for: • C-level executives responsible for Digital Transformation, as a top-down view of digital value creation • Product Managers and Product Marketing Managers whose portfolios include significant digital content, as a way to integrate marketing priorities with product delivery practices • Governance, risk, and compliance practitioners, as a guide to controlling a modern digital landscape • Enterprise and IT Architects, as a template for IT tool rationalization and for governing end-to-end technology management architectures • Technology buyers, as the basis for Requests for Information (RFIs) and Requests for Proposals (RFPs) and as a template for evaluating product completeness • Consultants and assessors, as a guide for evaluating current practice against a well-defined standard • Technology vendors, as a guide for product design and customer integrations • Technical support staff, as a guide for automating and scaling up support services to deal with modern technology deployment velocity |
| external communication kpi examples: Social Media Metrics Jim Sterne, 2010-03-18 The only guide devoted exclusively to social media metrics Whether you are selling online, through a direct sales force, or via distribution channels, what customers are saying about you online is now more important than your advertising. Social media is no longer a curiosity on the horizon but a significant part of your marketing mix. While other books explain why social media is critical and how to go about participating, Social Media Metrics focuses on measuring the success of your social media marketing efforts. Success metrics in business are based on business goals where fame does not always equate to fortune. Read this book to determine: Why striving for more Twitter followers or Facebook friends than the competition is a failing strategy How to leverage the time and effort you invest in social media How to convince those who are afraid of new things that social media is a valuable business tool and not just a toy for the overly-wired Knowing what works and what doesn't is terrific, but only in a constant and unchanging world. Social Media Metrics is loaded with specific examples of specific metrics you can use to guide your social media marketing efforts as new means of communication. |
| external communication kpi examples: Business Trends in Practice Bernard Marr, 2021-11-15 WINNER OF THE BUSINESS BOOK OF THE YEAR AWARD 2022! Stay one step ahead of the competition with this expert review of the most impactful and disruptive business trends coming down the pike Far from slowing down, change and transformation in business seems to come only at a more and more furious rate. The last ten years alone have seen the introduction of groundbreaking new trends that pose new opportunities and challenges for leaders in all industries. In Business Trends in Practice: The 25+ Trends That Are Redefining Organizations, best-selling business author and strategist Bernard Marr breaks down the social and technological forces underlying these rapidly advancing changes and the impact of those changes on key industries. Critical consumer trends just emerging today—or poised to emerge tomorrow—are discussed, as are strategies for rethinking your organisation’s product and service delivery. The book also explores: Crucial business operations trends that are changing the way companies conduct themselves in the 21st century The practical insights and takeaways you can glean from technological and social innovation when you cut through the hype Disruptive new technologies, including AI, robotic and business process automation, remote work, as well as social and environmental sustainability trends Business Trends in Practice: The 25+ Trends That Are Redefining Organizations is a must-read resource for executives, business leaders and managers, and business development and innovation leads trying to get – and stay – on top of changes and disruptions that are right around the corner. |
| external communication kpi examples: Responsible Leadership Systems Erik Gunnar Hansen, 2010-08-16 Based on literature in corporate responsibility and formal leadership systems Erik G. Hansen develops a conceptual “Responsible Leadership Systems Framework” structuring leadership instruments and tools into seven interconnected key areas. The framework is applied in qualitative multi-case studies in seven of the largest German stock corporations. |
| external communication kpi examples: Mine Tailings Resa Furey, John F. Lupo, 2020-12-16 Re-imagine the Future of Tailings Nearly every recent article on tailings starts by mentioning a large tailings dam failure. The consequences of these failures have been so devastating they have pushed conversations about the risks inherent in these structures beyond the mining community into the general population. We are left to question how we address the risks associated with tailings disposal, and in so doing, transform the image of the mining industry and perhaps the industry itself. With this as a backdrop, the Society for Mining, Metallurgy & Exploration (SME) challenged tailings and mining professionals to re-imagine the future of tailings. The Mine Tailings: Perspectives for a Changing World symposium, held at the SME 2020 annual conference, started that conversation. Over three days, tailings professionals from around the world gathered to discuss tailings storage practices and the changes both the industry and the world want and need. The discussions squarely focused on how we, as an industry, can collectively make changes that will eliminate catastrophic tailings dam failures and lead to better outcomes for the industry and society. Through sharing and conversation, the symposium participants recognized risks associated with our approach to tailings management and existing structures and discussed the gaps that need to be addressed, including how the behavior of tailings and mining professionals must change. The human element of risk must be recognized so it can be talked about openly, given the attention it deserves, and adequately addressed. We need to own this problem and the impact of our actions. We have the power to change this; when we own our actions, we can act differently for a different outcome. |
| external communication kpi examples: FICAP-1 Proceedings Justine Hitchcock, Leo Hitchcock, Petteri Kaskenpalo, |
| external communication kpi examples: Communication in Construction Andrew Dainty, David Moore, Michael Murray, 2007-01-24 This book offers practical guidance on possible solutions to communication problems, featuring a number of examples related to the construction industry. |
| external communication kpi examples: Embedded Analytics Donald Farmer, Jim Horbury, 2023-05-15 Over the past 10 years, data analytics and data visualization have become essential components of an enterprise information strategy. And yet, the adoption of data analytics has remained remarkably static, reaching no more than 30% of potential users. This book explores the most important techniques for taking that adoption further: embedding analytics into the workflow of our everyday operations. Authors Donald Farmer and Jim Horbury show business users how to improve decision making without becoming analytics specialists. You'll explore different techniques for exchanging data, insights, and events between analytics platforms and hosting applications. You'll also examine issues including data governance and regulatory compliance and learn best practices for deploying and managing embedded analytics at scale. Learn how data analytics improves business decision making and performance Explore advantages and disadvantages of different embedded analytics platforms Develop a strategy for embedded analytics in an organization or product Define the architecture of an embedded solution Select vendors, platforms, and tools to implement your architecture Hire or train developers and architects to build the embedded solutions you need Understand how embedded analytics interacts with traditional analytics |
| external communication kpi examples: The PR Paradox Matias Rodsevich, 2020-10-07 The PR Paradox by Matias Rodsevich is a must-read for startups and scale-ups that are looking to establish and elevate their presence in the saturated tech market. Essentially a public relations handbook, it is one of the best PR books and a complete guide on the creative foundation of their own PR strategy in a cost-effective and timely manner, to achieve growth-driven integrated solutions. The book offers exclusive insights into the modern PR practice, including tangible advice from renowned PR professionals, and provides real-time solutions on how to achieve significant PR results that will boost business growth in a cost and time effective manner. Unlike other PR books, The PR Paradox acts as a hands-on strategic guide for small businesses to achieve their goal implementing a practical and cost-effective PR strategy. Written for those who are interested in or just starting out in PR, the lessons and examples collected are both entertaining and informative. Readers can expect to take away from The PR Paradox key learnings that will give the initiate a leg up in the frantically paced world of PR. |
Citing Sources: APA, MLA & Chicago Styles - City University of …
Mar 27, 2025 · See the Quoting, Paraphrasing and Summarizing: Incorporating External Sources box in this guide for how to properly incorporate outside sources within the body of your paper.
Evaluating Information Sources: What Is A Peer-Reviewed Article?
Sep 23, 2024 · In academic publishing, the goal of peer review is to assess the quality of articles submitted for publication in a scholarly journal. Before an article is deemed appropriate to be …
How to write an outline - Lloyd Sealy Library
Lloyd Sealy Library John Jay College of Criminal Justice 899 10th Avenue, New York, New York 10019 ()Mailing address: 524 West 59th Street, New York, New York 10019
Annual report / Police Department, City of New York. (1912)
Digital Collections Home • About the Digital Collections • Browse • Search • Contact. Lloyd Sealy Library John Jay College of Criminal Justice 899 Tenth Avenue, New York, New York 10019 …
Viewing: Some of the original faculty of John Jay at its founding ...
Digital Collections Home • About the Digital Collections • Browse • Search • Contact. Lloyd Sealy Library John Jay College of Criminal Justice 899 Tenth Avenue, New York, New York 10019 …
Images from IAWP 1977 15th Annual Training Conference, …
Digital Collections Home • About the Digital Collections • Browse • Search • Contact. Lloyd Sealy Library John Jay College of Criminal Justice 899 Tenth Avenue, New York, New York 10019 …
Viewing: Prisoner Identification Photo of Francisco Cirofici, alias ...
External links Statement by Cirofici at Sing Sing Two Hours Before Execution.; ADMITS HE LIED ON STAND. New York Times, April 14, 1914. Source Lewis E. Lawes Papers, Lloyd Sealy …
1989–90 protests: "Education is our right" - City University of New …
John Jay students staged takeovers and protests in 1989 and 1990, primarily to challenge a proposed tuition hike. The banner on Haaren Hall reads, "Education is our right! Fight fight fight!"
How to brief a case - Lloyd Sealy Library
Confusion often arises over the term “legal brief.” There are at least two different senses in which the term is used. Appellate brief. An appellate brief is a written legal argument presented to an …
The People of the State of New York v Elise Hoffman (Trial #1360)
External links Trial Abstract. Source Criminal Trial Transcripts of New York County Collection (1883–1927), Special Collections, Lloyd Sealy Library, John Jay College of Criminal …
Citing Sources: APA, MLA & Chicago Styles - City University of …
Mar 27, 2025 · See the Quoting, Paraphrasing and Summarizing: Incorporating External Sources box in this guide for how to properly incorporate outside sources within the body of your paper.
Evaluating Information Sources: What Is A Peer-Reviewed Article?
Sep 23, 2024 · In academic publishing, the goal of peer review is to assess the quality of articles submitted for publication in a scholarly journal. Before an article is deemed appropriate to be …
How to write an outline - Lloyd Sealy Library
Lloyd Sealy Library John Jay College of Criminal Justice 899 10th Avenue, New York, New York 10019 ()Mailing address: 524 West 59th Street, New York, New York 10019
Annual report / Police Department, City of New York. (1912)
Digital Collections Home • About the Digital Collections • Browse • Search • Contact. Lloyd Sealy Library John Jay College of Criminal Justice 899 Tenth Avenue, New York, New York 10019 …
Viewing: Some of the original faculty of John Jay at its founding ...
Digital Collections Home • About the Digital Collections • Browse • Search • Contact. Lloyd Sealy Library John Jay College of Criminal Justice 899 Tenth Avenue, New York, New York 10019 …
Images from IAWP 1977 15th Annual Training Conference, Tucson, …
Digital Collections Home • About the Digital Collections • Browse • Search • Contact. Lloyd Sealy Library John Jay College of Criminal Justice 899 Tenth Avenue, New York, New York 10019 …
Viewing: Prisoner Identification Photo of Francisco Cirofici, alias ...
External links Statement by Cirofici at Sing Sing Two Hours Before Execution.; ADMITS HE LIED ON STAND. New York Times, April 14, 1914. Source Lewis E. Lawes Papers, Lloyd Sealy …
1989–90 protests: "Education is our right" - City University of New …
John Jay students staged takeovers and protests in 1989 and 1990, primarily to challenge a proposed tuition hike. The banner on Haaren Hall reads, "Education is our right! Fight fight fight!"
How to brief a case - Lloyd Sealy Library
Confusion often arises over the term “legal brief.” There are at least two different senses in which the term is used. Appellate brief. An appellate brief is a written legal argument presented to an …
The People of the State of New York v Elise Hoffman (Trial #1360)
External links Trial Abstract. Source Criminal Trial Transcripts of New York County Collection (1883–1927), Special Collections, Lloyd Sealy Library, John Jay College of Criminal …
