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facility management kpi examples: Facility Integrity Management Michael Deighton, 2016-02-25 Facility Integrity Management: Effective Principles and Practices for the Oil, Gas and Petrochemical Industries presents the information needed to completely understand common failures in the facility integrity management process. By understanding this more comprehensive approach, companies will be able to better identify shortcomings within their respective system that they did not realize existed. To introduce this method, the book provides managers and engineers with a model that ensures major process incidents are avoided, aging facilities are kept in a safe and reliable state and are operating at maximum levels, and any gaps within the integrity management system are identified and addressed, such as the all too common fragmented reliability programs. The book approaches oil and gas facility management from a universal perspective, effectively charting out existing oil and gas facilities and their associated work processes, including maintenance, operations, and reliability, and then reconstructs them in order to optimize the way integrity is managed, creating a synergy across the various elements. Easy to read, packed with practical applications applied to real process plant scenarios such as key concepts, process flow charts, handy checklists, real-world case studies and a dictionary, provides a high quality guide for a breakdown free facility, maximizing productivity and return to shareholders. - Helps readers gain a practical and industry specific approach to facility integrity management supported with real-world case studies from oil, gas, and petrochemical facility locations - Presents a facility integrity excellence model, a holistic approach for oil and gas companies to drive towards integrity assurance unit monitoring, creating a failure-free environment - Identifies and addresses failure of facility processes and equipment before the onset of performance degradation, keeping equipment maintenance costs low and reliability high |
facility management kpi examples: 10 Step KPI System Aleksey Savkin, 2017-04-18 Finding winning KPIs is not about picking some smart-sounding candidates from the long list of options. The best performance metrics are those that are born in the discussion and are tailor-made for your organization. This book is for those business professionals who are looking beyond standard performance metrics; this book will guide you step-by-step to develop the most effective KPIs. |
facility management kpi examples: Internet of Things for Facility Management Nazly Atta, 2021-01-20 This book proposes strategies for FM services optimization and innovation, based on innovative models of IoT application and big data management within FM processes, able to support FM stakeholders in: orienting and managing big data flows and their sources (sensor, RFID, etc.); changing FM services demand/offer and developing new approaches to FM agreements; drawing new supply chains based on network approaches; and outlining new profiles of competences for FM stakeholders. The book demonstrates that FM stakeholders (e.g. Real Estate owners, FM providers, service suppliers, etc.) increasingly need new support tools for understanding the features of the current offer of innovative ICT solutions in order to become promoters of FM innovation, and it provides them with an analytical-procedural framework useful for defining and implementing IoT-based FM services. |
facility management kpi examples: Total Facilities Management Brian Atkin, Adrian Brooks, 2009-09-08 Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan. |
facility management kpi examples: Key Performance Indicators for Federal Facilities Portfolios National Research Council, Division on Engineering and Physical Sciences, Federal Facilities Council, Committee on Performance Indicators for Federal Real Property Asset Management, Federal Facilities Council Ad Hoc, Jocelyn S. Davis, John H. Cable, 2005-02-03 More than 30 federal departments and agencies with a wide range of missions and programs manage large inventories of facilities, also called portfolios. These portfolios range in size from a few hundred to more than a hundred thousand individual structures, buildings, and their supporting infrastructure. They are diverse in terms of facility types, mix of types, and geographic dispersal. For federal senior executives, facilities portfolio-related decisions revolve around the allocation of resources (staff, funding, time) for acquisition, renovation, operation, repair, and disposition of facilities. To make informed decisions, senior executives require information that will allow them to answer such questions as: What facilities do we have? What condition are they in? What facilities are needed to support the organization's missions? This study lays out a framework for developing and evaluating trends in facilities portfolio conditions, investments, and costs and identifies a set of key indicators that can be used to track performance over time. Some of the indicators are currently in use in some federal agencies; others will need to be developed. |
facility management kpi examples: The Facility Management Handbook Chapter 29: Managing Quality Facilities , |
facility management kpi examples: Invitations to Tender for Facility Management Services Cinzia Talamo, Nazly Atta, 2018-12-17 This book deals with Invitations to Tender (ITTs) for the provision of Facility Management (FM) services. It presents a framework to support companies in preparing clear, comprehensive and effective ITTs, focusing on such key aspects as: organizational structures, tools and procedures for managing information, allocation of information responsibilities, procedures for services monitoring and control, quality policies, and risk management. It discusses and analyzes a range of basic terms and concepts, procedures, and international standards concerning the Tendering Process, as well as the contents of ITTs, which should represent the translation of information needs into requirements related to: the client’s goals, main categories of information to deal with, expected organization of information, modalities of reporting and control, and level of knowledge to be reached. A further major focus is on potential key innovation scenarios concerning current FM practice, such as Sustainable Procurement, Building Information Modeling (BIM), Big Data and Internet of Things (IoT) technologies, highlighting both the possible benefits and the possible risks and implications that could negatively affect the quality of FM service provision if not properly treated within the ITT. The book will be of interest to real estate owners, demand organizations and facility managers, enhancing their ability to prepare, interpret and/or critically analyze ITTs. |
facility management kpi examples: Introduction to Facility Management Hester van Sprang, Bernard Drion, 2020-12-30 Introduction to Facility Management is a comprehensive introduction to the dynamic and diverse field of facility management (FM). It answers questions such as: What is facility management? What does a facility management professional do? How can we classify facility management products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management professionals. This first international edition of the bestselling Dutch Basisboek Facility Management describes global trends and developments and international FM-standards and practices. With contributions of thought leaders, such as Diane Levine, Jens Schlüter, Michiel Bakker, Elizabeth Nelson, Nicolas White and Susanne Balslev Nielson, Introduction to Facility Management is the first international book on facility management, which is supplemented and commented on by facility management teachers and practitioners; intriguingly and enthusiastically describes the full scope of the FM-profession; provides a theoretical framework and insight into FM-practice. |
facility management kpi examples: Facilities Staffing Requirements for the Veterans Health Administrationâ¬"Resource Planning and Methodology for the Future National Academies of Sciences, Engineering, and Medicine, Division of Behavioral and Social Sciences and Education, Board on Human-Systems Integration, Division on Engineering and Physical Sciences, Board on Infrastructure and the Constructed Environment, Committee on Facilities Staffing Requirements for Veterans Health Administration, 2020-03-30 The Veterans Health Administration (VHA) is America's largest integrated health care system, providing care at 1,243 health care facilities, including 172 medical centers and 1,063 outpatient sites of care of varying complexity, serving 9 million enrolled Veterans each year. In addition, VHA has opened outpatient clinics and established telemedicine and other services to accommodate a diverse veteran population and continues to cultivate ongoing medical research and innovation. Facilities specific to VHA fulfill clinical, operational, research laboratory, and administrative functions. Each site is designed to serve a geographical location with specific health care needs. VHA's building inventory has sites of different ages, and often there is a mix of building size and age at each site or campus. At the request of the VHA, this study presents a comprehensive resource planning and staffing methodology guidebook for VHA Facility Management Programs by reviewing the tasks of VHA building facilities staff and recommending actions for the VHA to meet the mission goals of delivering patient care, research, and effective operations. |
facility management kpi examples: Facilities Management Models, Methods and Tools Per Anker Jensen, 2019-05-28 This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference. |
facility management kpi examples: eMaintenance Diego Galar, Uday Kumar, 2017-06-15 eMaintenance: Essential Electronic Tools for Efficiency enables the reader to improve efficiency of operations, maintenance staff, infrastructure managers and system integrators, by accessing a real time computerized system from data to decision. In recent years, the exciting possibilities of eMaintenance have become increasingly recognized as a source of productivity improvement in industry. The seamless linking of systems and equipment to control centres for real time reconfiguring is improving efficiency, reliability, and sustainability in a variety of settings. The book provides an introduction to collecting and processing data from machinery, explains the methods of overcoming the challenges of data collection and processing, and presents tools for data driven condition monitoring and decision making. This is a groundbreaking handbook for those interested in the possibilities of running a plant as a smart asset. - Provides an introduction to collecting and processing data from machinery - Explains how to use sensor-based tools to increase efficiency of diagnosis, prognosis, and decision-making in maintenance - Describes methods for overcoming the challenges of data collection and processing |
facility management kpi examples: Key Performance Indicators For Dummies Bernard Marr, 2015-01-22 A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. Learn to design KPIs that are unique to your business and fit closely to your strategic objectives Determine which KPI questions you should be asking to achieve the right insights for your business Learn the specific KPIs that are appropriate for different business circumstances Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance. |
facility management kpi examples: Energy Centered Management Marvin T. Howell, 2020-12-17 This book provides organizations with a guide to planning, developing, and implementing an energy reduction and management program. It is specially designed to achieve energy reduction deployment including top management for all employees and onsite contractors. Energy reduction deployment (ERD) can be implemented by itself and render significant savings; however, for even greater savings, this book shows how to implement energy centered management systems (ECMS) which can be in congruence with ISO 50001. This book assists in the hunt for energy waste and is designed to thoroughly cover ECMS plus addresses what additions are necessary to have ECMS conform to ISO 50001 Energy Management System (EnMS). It provides a checklist and information on how to perform an internal audit or self-inspection and discusses how to create an energy awareness organization culture. |
facility management kpi examples: Shreir's Corrosion , 2009-02-27 This four-volume reference work builds upon the success of past editions of Elsevier’s Corrosion title (by Shreir, Jarman, and Burstein), covering the range of innovations and applications that have emerged in the years since its publication. Developed in partnership with experts from the Corrosion and Protection Centre at the University of Manchester, Shreir’s Corrosion meets the research and productivity needs of engineers, consultants, and researchers alike. Incorporates coverage of all aspects of the corrosion phenomenon, from the science behind corrosion of metallic and non-metallic materials in liquids and gases to the management of corrosion in specific industries and applications Features cutting-edge topics such as medical applications, metal matrix composites, and corrosion modeling Covers the benefits and limitations of techniques from scanning probes to electrochemical noise and impedance spectroscopy |
facility management kpi examples: Practical Contact Center Collaboration Ken Burnett, 2011-05-10 |
facility management kpi examples: Project Management Tools and Techniques Deborah Sater Carstens, Gary Richardson, Ronald B. Smith, 2016-04-19 A combination of art and skill that results in the balancing of project objectives against restraints of time, budget, and quality, effective project management requires skill and experience as well as many tools and techniques. Project Management Tools and Techniques: A Practical Guide describes these tools and techniques and how to use them, givi |
facility management kpi examples: Facilities Manager's Desk Reference Jane M. Wiggins, 2020-12-14 A practical guide to the principle services of facilities management, revised and updated The updated third edition of Facilities Manager's Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: Has been fully updated, reviewing the essential data covering the principal FM services Is highly practical, ideal for the busy FM practitioner Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume; Written for students and professional facilities managers, Facilities Manager's Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job. |
facility management kpi examples: Governance and Knowledge Management for Public-Private Partnerships Herbert Robinson, Patricia Carrillo, Chimay J. Anumba, Manju Patel, 2009-12-15 The book not only gives a clear picture of the policy andstrategic framework of PFI/PPP projects, the governance andknowledge management issues through different phases from planning,design development to operation and service delivery and theprocesses associated with each phase, but practical tools,methodologies and capabilities needed to deliver PFI/PPP projectsin a range of sectors are also explained. It clearly demonstratesthe key imperatives that are the hallmark of successful programmesand projects no matter what there method of funding or delivery. I have no doubt that, in undertaking the programmes and projectsthat I am responsible for delivering and in undertaking OGC GatewayReviews, to support clients delivering their own programmes andprojects, I will draw on the material contained in thisbook. —From the Foreword by Rob Smith, Director of GatewayReviews and Estates & Facilities, Department of Health There is a growing demand worldwide for transport, healthcare,education, energy and water infrastructure. However, governmentresources are often insufficient to meet the needs of new projectsand to upgrade existing infrastructure. Private participation inpublic infrastructure is therefore increasing but the respectiveroles of the public and private sectors are the subject of intensedebate. This has led to renewed interest in public-privatepartnerships in developed and developing countries. Governance and Knowledge Management for Public-PrivatePartnerships shows how effective governance and knowledgemanagement can improve the performance of PFI/PPP projects. Itprovides an in-depth understanding of different dimensions ofgovernance and how they affect project management structure,processes, and decision-making ability of actors and teams involvedin PFI/PPP projects. The role of knowledge management strategy, theneed for benchmarking knowledge management efforts, specific toolsand methodologies for capturing, sharing and applying knowledge toaccelerate learning and capacity building are also examined. The book is essential reading for all those involved in PFI/PPPprojects, including policy makers, industry practitioners,academics and students. The practical tools for governance andknowledge management it offers make this book particularly usefulfor consultants, contractors and client organisations. |
facility management kpi examples: Strategic Management of Built Facilities Craig Langston, Rima Lauge-Kristensen, 2013-05-13 The effective management of facilities can significantly improve business productivity. In this textbook the authors provide an overview of facility economics and outline the way in which businesses and facility managers can get better value from their physical assets. Students on facilities management and property related degrees will find this an invaluable introduction. |
facility management kpi examples: Sustainable Practice for the Facilities Manager Sunil Shah, 2008-04-15 sectors including offices, retail and manufacturing. It explainsthe facilities manager’s role in incorporating sustainabilityinto the whole life-cycle of a building – from initialbriefing to final disposal. The book takes a structured approach: • masterplanning and real estate (acquisitions anddisposals) • design • construction and commissioning • refurbishment, fit-out and project management • maintenance • operation • occupant satisfaction. Sustainable Practice for the Facilities Manager fills a the gapbetween the policy-level sustainability books and the detailedtechnical documents by focusing on the ‘what’ and‘how’ of planning and implementing sound environmentalmanagement practices in the context of FM operations. It covers policy and trends on global, European and UK levelsaffecting businesses; compliance requirements for organisations -including some sector-specific areas; and best practice, with goodand bad case studies showing the business benefits of incorporatingsustainable practice into day-to-day activities. The book is for: • facilities management professionals • public and private organisations owning properties • property companies • institutional investors • building services or supplier organisations and will help you deliver an improved operationally performingfacility. Sunil Shah – Technical Director and Head of Sustainability,Jacobs Sunil has over eight years consultancy experience within the builtenvironment, reviewing lifecycle environmental and social impactsfrom facilities. He has experience in a number of sectors,providing strategic consultancy support for clients includingGlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London FireBrigade. Sunil has most recently been involved in supporting theinclusion of facilities management within the DTI’sSustainable Construction Strategy. |
facility management kpi examples: Facilities Management and Corporate Real Estate Management as Value Drivers Per Anker Jensen, Theo van der Voordt, 2016-10-04 Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level. |
facility management kpi examples: Beyond the Tps Tools Jon DeLong, 2011-10-31 Since leaving Toyota I have discovered that many other companies are missing what I believe to be the most crucial ingredient to ensure a successful and a sustainable Lean transformation creating the right culture. Beyond The TPS Tools describes from firsthand experience why Toyotas culture provides the good soil required to deploy Lean strategies. From the green field startup of Toyotas Indiana Assembly plant to the struggles of managing at Toyotas most seasoned plant in Kentucky, discover how my leadership style has evolved into a practical approach for leading Lean with a North American workforce. |
facility management kpi examples: Total Facility Management Brian Atkin, Adrian Brooks, 2014-12-17 The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management. |
facility management kpi examples: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
facility management kpi examples: ECPPM 2022 - eWork and eBusiness in Architecture, Engineering and Construction 2022 Eilif Hjelseth, Sujesh F. Sujan, Raimar J Scherer, 2023-03-29 ECPPM 2022 - eWork and eBusiness in Architecture, Engineering and Construction contains the papers presented at the 14th European Conference on Product & Process Modelling (ECPPM 2022, Trondheim, Norway, 14-16 September 2022), and builds on a long-standing history of excellence in product and process modelling in the construction industry, which is currently known as Building Information Modelling (BIM). The following topics and applications are given special attention: Sustainable and Circular Driven Digitalisation: Data Driven Design and/or Decision Support Assessment and Documentation of Sustainability Information lifecycle Data Management: Collection, Processing and Presentation of Environmental Product Documentation (EPD) and Product Data Templates (PDT) Digital Enabled Collaboration: Integrated and Multi-Disciplinary Processes Virtual Design and Construction (VDC): Production Metrics, Integrated Concurrent Engineering, Lean Construction and Information Integration Automation of Processes: Automation of Design and Engineering Processes, Parametric Modelling and Robotic Process Automation Expert Systems: BIM based model and compliance checking Enabling Technologies: Machine Learning, Big Data, Artificial and Augmented Intelligence, Digital Twins, Semantic Technology Sensors and IoT Production with Autonomous Machinery, Robotics and Combinations of Existing and New Technical Solutions Frameworks for Implementation: International Information Management Series (ISO 19650), and Other International Standards (ISO), European (CEN) and National Standards, Digital Platforms and Ecosystems Human Factors in Digital Application: Digital Innovation, Economy of Digitalisation, Client, Organisational, Team and/or Individual Perspectives Over the past 25 years, the biennial ECPPM conference proceedings series has provided researchers and practitioners with a unique platform to present and discuss the latest developments regarding emerging BIM technologies and complementary issues for their adoption in the AEC/FM industry. |
facility management kpi examples: Facilities Management Keith Alexander, 2013-04-15 This book provides an overview of the interdisciplinary nature of facilities management. It discusses the framework within which facilites managers should operate and the key requirements of their task. |
facility management kpi examples: The Complete Guide to Facility Management Dan Lowry, 2017-08-31 The Complete Guide to Facility Management explains exactly what is required of a practicing facility manager in today's built environment. Through personal stories and examples, Dan Lowry teaches the four FM knowledge domains of Operations & Maintenance, Project Management, Business Finance, and Leadership to aspiring and practicing facility management professionals of all backgrounds and education levels. This guide will enable you to understand not only what you need to learn, but how to develop as an FM in a way that brings maximum value to your organization. Through learning how to prove this value to senior management, Dan illustrates key things you can do in order to achieve maximum effectiveness in your FM career. |
facility management kpi examples: Health Information Systems Alfred Winter, Reinhold Haux, Elske Ammenwerth, Birgit Brigl, Nils Hellrung, Franziska Jahn, 2011-01-18 Previously published as Strategic Information Management in Hospitals; An Introduction to Hospital Information Systems, Health Information Systems Architectures and Strategies is a definitive volume written by four authoritative voices in medical informatics. Illustrating the importance of hospital information management in delivering high quality health care at the lowest possible cost, this book provides the essential resources needed by the medical informatics specialist to understand and successfully manage the complex nature of hospital information systems. Author of the first edition's Foreword, Reed M. Gardner, PhD, Professor and Chair, Department of Medical Informatics, University of Utah and LDS Hospital, Salt Lake City, Utah, applauded the text's focus on the underlying administrative systems that are in place in hospitals throughout the world. He wrote, These challenging systems that acquire, process and manage the patient's clinical information. Hospital information systems provide a major part of the information needed by those paying for health care. their components; health information systems; architectures of hospital information systems; and organizational structures for information management. |
facility management kpi examples: Managing Facilities & Real Estate Michel Theriault, 2010-12-01 This book provides strategic practices for Leaders in the Facility, Real Estate & Property Management Profession. Whether you manage facilities directly, use a service provider or have a landlord, these strategies help you deliver results for your organization and support their core business. Managing Facilities and Real Estate has become increasingly complex. Success requires a broad technical understanding of facilities combined with solid strategic, management and leadership skills to deliver services for your organization and advance your career. This book includes tools to leverage your existing knowledge and skills to improve efficiency, enhance services and reduce costs while demonstrating your value to your organization. The 50 techniques and approaches are grouped in the following strategic areas: Management & Leadership Outsourcing FM Functions Strategic Management Getting Performance Communicating to Influence Customer Service FM Systems Cost and Productivity Procuring Services References & Resources |
facility management kpi examples: Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy Mahmoud Aljurf, John A. Snowden, Patrick Hayden, Kim H. Orchard, Eoin McGrath, 2021-02-19 This open access book provides a concise yet comprehensive overview on how to build a quality management program for hematopoietic stem cell transplantation (HSCT) and cellular therapy. The text reviews all the essential steps and elements necessary for establishing a quality management program and achieving accreditation in HSCT and cellular therapy. Specific areas of focus include document development and implementation, audits and validation, performance measurement, writing a quality management plan, the accreditation process, data management, and maintaining a quality management program. Written by experts in the field, Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy: A Practical Guide is a valuable resource for physicians, healthcare professionals, and laboratory staff involved in the creation and maintenance of a state-of-the-art HSCT and cellular therapy program. |
facility management kpi examples: Business Dashboards Nils H. Rasmussen, Manish Bansal, Claire Y. Chen, 2009-03-27 Focusing on designing the right dashboards for use in an organization, this timely, full color book reveals how to successfully deploy dashboards by building the optimal software architecture and dashboard design. In addition, it describes the value of this popular technology to a business and how it can have a significant impact on performance improvement. A unique collection of more than 120 dashboard images are organized by category. One of the chapters provides a step-by-step description of the key performance indicator (KPIs) design process. One of the appendices contains more than 1,000 examples of KPIs to help design the content of dashboards. The book also describes all the steps in a dashboard implementation and offers related advice. Nils Rasmussen (West Hollywood, CA) is cofounder and Principal of Solver, Inc. Claire Y. Chen (Long Beach, CA) is a Senior Business Intelligence Architect at Solver, Inc. Manish Bansal (Irvine, CA) is Vice President of Sales at Solver, Inc. |
facility management kpi examples: Managing Logistics Systems John M. Longshore, Angela L. Cheatham, 2022-06-09 This textbook introduces logistics from a broad perspective to include all activities throughout the product and service life cycle pertaining to supply chain and logistics management, the physical supply and distribution of products, and the corresponding maintenance and support. It recognizes the mutual interdependence of the major functional areas of the organization including marketing, production, and finance. The emphasis throughout the text is on logistics in the context of a total business system design process. It views the business as a system, managing logistics within that system, and thus transforming their Supply Chain. Pedagogy to aid learning is incorporated throughout every chapter, with chapter objectives, case studies, and concept checks. This text is intended for both upper-level undergraduate and lower-level graduate students in both Business and Engineering on logistics and supply chain tracks. It can also serve as a reference for practitioners actively engaged in day-to-day management of logistics and supply chain activities. Supplementary online resources include an instructors’ manual, chapter-by-chapter PowerPoint slides, glossary, and a test bank of exam questions. |
facility management kpi examples: Leveraging Technology for a Sustainable World David A. Dornfeld, Barbara S. Linke, 2012-04-23 The 19th CIRP Conference on Life Cycle Engineering continues a strong tradition of scientific meetings in the areas of sustainability and engineering within the community of the International Academy for Production Engineering (CIRP). The focus of the conference is to review and discuss the current developments, technology improvements, and future research directions that will allow engineers to help create green businesses and industries that are both socially responsible and economically successful. The symposium covers a variety of relevant topics within life cycle engineering including Businesses and Organizations, Case Studies, End of Life Management, Life Cycle Design, Machine Tool Technologies for Sustainability, Manufacturing Processes, Manufacturing Systems, Methods and Tools for Sustainability, Social Sustainability, and Supply Chain Management. |
facility management kpi examples: Performance Management for the Oil, Gas, and Process Industries Robert Bruce Hey, 2017-04-06 Performance Management for the Oil, Gas, and Process Industries: A Systems Approach is a practical guide on the business cycle and techniques to undertake step, episodic, and breakthrough improvement in performance to optimize operating costs. Like many industries, the oil, gas, and process industries are coming under increasing pressure to cut costs due to ongoing construction of larger, more integrated units, as well as the application of increasingly stringent environmental policies. Focusing on the 'value adder' or 'revenue generator' core system and the company direction statement, this book describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries. The book will enable the reader to: utilize best practice principles of good governance for long term performance enhancement; identify the most significant performance indicators for overall business improvement; apply strategies to ensure that targets are met in agreed upon time frames. - Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries - Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker - Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety - Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting |
facility management kpi examples: Improving the Quality of Care in Nursing Homes Institute of Medicine, Committee on Nursing Home Regulation, 1986-02-01 As more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists. |
facility management kpi examples: The Culture Code Daniel Coyle, 2018-01-30 NEW YORK TIMES BESTSELLER • The author of The Talent Code unlocks the secrets of highly successful groups and provides tomorrow’s leaders with the tools to build a cohesive, motivated culture. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG AND LIBRARY JOURNAL Where does great culture come from? How do you build and sustain it in your group, or strengthen a culture that needs fixing? In The Culture Code, Daniel Coyle goes inside some of the world’s most successful organizations—including the U.S. Navy’s SEAL Team Six, IDEO, and the San Antonio Spurs—and reveals what makes them tick. He demystifies the culture-building process by identifying three key skills that generate cohesion and cooperation, and explains how diverse groups learn to function with a single mind. Drawing on examples that range from Internet retailer Zappos to the comedy troupe Upright Citizens Brigade to a daring gang of jewel thieves, Coyle offers specific strategies that trigger learning, spark collaboration, build trust, and drive positive change. Coyle unearths helpful stories of failure that illustrate what not to do, troubleshoots common pitfalls, and shares advice about reforming a toxic culture. Combining leading-edge science, on-the-ground insights from world-class leaders, and practical ideas for action, The Culture Code offers a roadmap for creating an environment where innovation flourishes, problems get solved, and expectations are exceeded. Culture is not something you are—it’s something you do. The Culture Code puts the power in your hands. No matter the size of your group or your goal, this book can teach you the principles of cultural chemistry that transform individuals into teams that can accomplish amazing things together. Praise for The Culture Code “I’ve been waiting years for someone to write this book—I’ve built it up in my mind into something extraordinary. But it is even better than I imagined. Daniel Coyle has produced a truly brilliant, mesmerizing read that demystifies the magic of great groups. It blows all other books on culture right out of the water.”—Adam Grant, New York Times bestselling author of Option B, Originals, and Give and Take “If you want to understand how successful groups work—the signals they transmit, the language they speak, the cues that foster creativity—you won’t find a more essential guide than The Culture Code.”—Charles Duhigg, New York Times bestselling author of The Power of Habit and Smarter Faster Better |
facility management kpi examples: Petroleum Reservoir Management Pathak, 2021-08-20 Petroleum reservoir management considerations and practices are deeply rooted in the optimization of development objectives, requisite investments, operational costs, and philosophy in addition to the dynamics of timely decision-making. Petroleum Reservoir Management: Considerations and Practices highlights the key reservoir management topics and issues that engage the attention of exploration and production companies over the life cycle of an oilfield. This is the only book to exclusively address petroleum reservoir management based on actual field development experience. It emphasizes the role of good project management, the value of a quantitative assessment of reservoir health, the importance of using good practices, and the need for true collaboration among various team players to maximize the benefits. The book expands the scope of reservoir management from field operations to boardroom discussions about capital financing to product pricing criteria, mechanisms, and strategies. FEATURES Reviews subsurface and surface management issues Discusses project and price management factors critical to the oil industry Describes macromanagement issues covering the reservoir life cycle from production to pricing Includes the role and significance of teamwork, open communication, and synergy in reservoir management This book is aimed at professionals and graduate students in petroleum and reservoir engineering, oil and gas companies, and environmental engineering. |
facility management kpi examples: Blackwell's Five-Minute Veterinary Practice Management Consult Lowell Ackerman, 2020-01-09 Provides a quick veterinary reference to all things practice management related, with fast access to pertinent details on human resources, financial management, communications, facilities, and more Blackwell's Five-Minute Veterinary Practice Management Consult, Third Edition provides quick access to practical information for managing a veterinary practice. It offers 320 easily referenced topics that present essential details for all things practice management—from managing clients and finances to information technology, legal issues, and planning. This fully updated Third Edition adds 26 new topics, with a further 78 topics significantly updated or expanded. It gives readers a look at the current state of the veterinary field, and teaches how to work in teams, communicate with staff and clients, manage money, market a practice, and more. It also provides professional insight into handling human resources in a veterinary practice, conducting staff performance evaluations, facility design and construction, and managing debt, among other topics. KEY FEATURES: Presents essential information on veterinary practice management in an easy-to-use format Offers a practical support tool for the business aspects of veterinary medicine Includes 26 brand-new topics and 78 significantly updated topics Provides models of veterinary practice, challenges to the profession, trends in companion practices, and more Features contributions from experts in veterinary practice, human resources, law, marketing, and more Supplies sample forms and other resources digitally on a companion website Blackwell's Five-Minute Veterinary Practice Management Consult offers a trusted, user-friendly resource for all aspects of business management, carefully tailored for the veterinary practice. It is a vital resource for any veterinarian or staff member involved in practice management. |
facility management kpi examples: Measuring Performance and Benchmarking Project Management at the Department of Energy National Research Council, Division on Engineering and Physical Sciences, Board on Infrastructure and the Constructed Environment, Committee for Oversight and Assessment of U.S. Department of Energy Project Management, 2005-08-01 In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process. |
facility management kpi examples: IBM System Storage Business Continuity: Part 1 Planning Guide Charlotte Brooks, Clem Leung, Aslam Mirza, Curtis Neal, Yin Lei Qiu, John Sing, Francis TH Wong, Ian R Wright, IBM Redbooks, 2007-03-07 A disruption to your critical business processes could leave the entire business exposed. Today's organizations face ever-escalating customer demands and expectations. There is no room for downtime. You need to provide your customers with continuous service because your customers have a lot of choices. Your competitors are standing ready to take your place. As you work hard to grow your business, you face the challenge of keeping your business running without a glitch. To remain competitive, you need a resilient IT infrastructure. This IBM Redbooks publication introduces the importance of Business Continuity in today's IT environments. It provides a comprehensive guide to planning for IT Business Continuity and can help you design and select an IT Business Continuity solution that is right for your business environment. We discuss the concepts, procedures, and solution selection for Business Continuity in detail, including the essential set of IT Business Continuity requirements that you need to identify a solution. We also present a rigorous Business Continuity Solution Selection Methodology that includes a sample Business Continuity workshop with step-by-step instructions in defining requirements. This book is meant as a central resource book for IT Business Continuity planning and design. The companion title to this book, IBM System Storage Business Continuity: Part 2 Solutions Guide, SG24-6548, describes detailed product solutions in the System Storage Resiliency Portfolio. |
Apple’s Major Investment Cements Houston as a Leading U.S ...
Feb 24, 2025 · Apple announced plans to open an advanced manufacturing facility in the Houston region. Part of a $500 billion national investment, the new 250,000-square-foot facility will …
Thousands of jobs coming to Houston with Apple’s new
Feb 24, 2025 · HOUSTON – Thousands of jobs will be available in Houston in 2026 with the anticipated opening of Apple’s new advanced manufacturing facility. This initiative is part of the …
Apple’s big move: New jobs coming to Houston | khou.com
Feb 24, 2025 · Then in 2026, they plan to open a new 250,000-square-foot server manufacturing facility in Houston, which is expected to create thousands of jobs. Apple said the servers, …
New Apple server factory to bring thousands of jobs to Houston
Feb 24, 2025 · Apple CEO Tim Cook announced a $500 billion investment in the U.S. over the next four years and plans to open a major facility in the Houston area. This could help Apple …
Apple AI server manufacturing facility in Houston to create …
Feb 24, 2025 · Apple on Monday said the company will build a 250,000-square-foot manufacturing facility in Houston by 2026. The announcement comes as the tech giant is …
Apple To Open Major Manufacturing Facility in Houston
Feb 24, 2025 · In a move that underscores Houston’s growing role in the tech world, Apple has announced a $500 billion investment, which includes a new server manufacturing facility …
FACILITY Definition & Meaning - Merriam-Webster
The meaning of FACILITY is the quality of being easily performed. How to use facility in a sentence.
Apple plans to build AI servers in Texas by 2026, add 20,000 US jobs
Feb 24, 2025 · According to Apple's newsletter, Apple and its partners will establish a state-of-the-art manufacturing facility in Houston to produce servers for Apple Intelligence, the personal …
Apple announces huge Texas expansion - Chron
Feb 24, 2025 · Apple is opening a new manufacturing facility in Houston to produce servers that support its artificial intelligence system as part of a larger $500 billion spending plan in the …
FACILITY | English meaning - Cambridge Dictionary
care facility Most of these people are living in long-term care facilities. use the facilities There is no running water in the annex, so students have to go over to the main buildings to use the …
Apple’s Major Investment Cements Houston as a Leading U.S ...
Feb 24, 2025 · Apple announced plans to open an advanced manufacturing facility in the Houston region. Part of a $500 billion national investment, the new 250,000-square-foot facility will bring …
Thousands of jobs coming to Houston with Apple’s new
Feb 24, 2025 · HOUSTON – Thousands of jobs will be available in Houston in 2026 with the anticipated opening of Apple’s new advanced manufacturing facility. This initiative is part of the …
Apple’s big move: New jobs coming to Houston | khou.com
Feb 24, 2025 · Then in 2026, they plan to open a new 250,000-square-foot server manufacturing facility in Houston, which is expected to create thousands of jobs. Apple said the servers, …
New Apple server factory to bring thousands of jobs to Houston
Feb 24, 2025 · Apple CEO Tim Cook announced a $500 billion investment in the U.S. over the next four years and plans to open a major facility in the Houston area. This could help Apple …
Apple AI server manufacturing facility in Houston to create …
Feb 24, 2025 · Apple on Monday said the company will build a 250,000-square-foot manufacturing facility in Houston by 2026. The announcement comes as the tech giant is …
Apple To Open Major Manufacturing Facility in Houston
Feb 24, 2025 · In a move that underscores Houston’s growing role in the tech world, Apple has announced a $500 billion investment, which includes a new server manufacturing facility slated …
FACILITY Definition & Meaning - Merriam-Webster
The meaning of FACILITY is the quality of being easily performed. How to use facility in a sentence.
Apple plans to build AI servers in Texas by 2026, add 20,000 US jobs
Feb 24, 2025 · According to Apple's newsletter, Apple and its partners will establish a state-of-the-art manufacturing facility in Houston to produce servers for Apple Intelligence, the personal …
Apple announces huge Texas expansion - Chron
Feb 24, 2025 · Apple is opening a new manufacturing facility in Houston to produce servers that support its artificial intelligence system as part of a larger $500 billion spending plan in the U.S. …
FACILITY | English meaning - Cambridge Dictionary
care facility Most of these people are living in long-term care facilities. use the facilities There is no running water in the annex, so students have to go over to the main buildings to use the …