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facilities management kpi examples: 10 Step KPI System Aleksey Savkin, 2017-04-18 Finding winning KPIs is not about picking some smart-sounding candidates from the long list of options. The best performance metrics are those that are born in the discussion and are tailor-made for your organization. This book is for those business professionals who are looking beyond standard performance metrics; this book will guide you step-by-step to develop the most effective KPIs. |
facilities management kpi examples: Key Performance Indicators for Federal Facilities Portfolios National Research Council, Division on Engineering and Physical Sciences, Federal Facilities Council, Committee on Performance Indicators for Federal Real Property Asset Management, Federal Facilities Council Ad Hoc, Jocelyn S. Davis, John H. Cable, 2005-02-03 More than 30 federal departments and agencies with a wide range of missions and programs manage large inventories of facilities, also called portfolios. These portfolios range in size from a few hundred to more than a hundred thousand individual structures, buildings, and their supporting infrastructure. They are diverse in terms of facility types, mix of types, and geographic dispersal. For federal senior executives, facilities portfolio-related decisions revolve around the allocation of resources (staff, funding, time) for acquisition, renovation, operation, repair, and disposition of facilities. To make informed decisions, senior executives require information that will allow them to answer such questions as: What facilities do we have? What condition are they in? What facilities are needed to support the organization's missions? This study lays out a framework for developing and evaluating trends in facilities portfolio conditions, investments, and costs and identifies a set of key indicators that can be used to track performance over time. Some of the indicators are currently in use in some federal agencies; others will need to be developed. |
facilities management kpi examples: Facilities Management in Holiday Parks Handbook | A practical guide Viorel Cirjaliu, 2020-06-08 Ready to take off in your career journey? Gain facilities management in holiday parks knowledge and explore a world of remarkable career opportunities! Our exclusive facilities management in holiday parks handbook provides a different approach to traditional facilities management training courses. Explore the most important concepts of facilities management in holiday parks, including maintenance operations, grounds operations and siting caravans, operations center dispatch, teams structures, utility management and waste management, health and safety and budgets. Build the skills, knowledge and confidence to pursue a rewarding career in the industry, while expanding your knowledge and be ready for interviews in this challenging environment! |
facilities management kpi examples: Total Facilities Management Brian Atkin, Adrian Brooks, 2009-09-08 Bridging the gap between the theory of facilities management and its implementation, this book raises issues which all practitioners should consider before embarking on a particular plan. |
facilities management kpi examples: The Facility Management Handbook Chapter 29: Managing Quality Facilities , |
facilities management kpi examples: Facilities Management and Corporate Real Estate Management as Value Drivers Per Anker Jensen, Theo van der Voordt, 2016-10-04 Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level. |
facilities management kpi examples: Introduction to Facility Management Hester van Sprang, Bernard Drion, 2020-12-30 Introduction to Facility Management is a comprehensive introduction to the dynamic and diverse field of facility management (FM). It answers questions such as: What is facility management? What does a facility management professional do? How can we classify facility management products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management professionals. This first international edition of the bestselling Dutch Basisboek Facility Management describes global trends and developments and international FM-standards and practices. With contributions of thought leaders, such as Diane Levine, Jens Schlüter, Michiel Bakker, Elizabeth Nelson, Nicolas White and Susanne Balslev Nielson, Introduction to Facility Management is the first international book on facility management, which is supplemented and commented on by facility management teachers and practitioners; intriguingly and enthusiastically describes the full scope of the FM-profession; provides a theoretical framework and insight into FM-practice. |
facilities management kpi examples: eMaintenance Diego Galar, Uday Kumar, 2017-06-15 eMaintenance: Essential Electronic Tools for Efficiency enables the reader to improve efficiency of operations, maintenance staff, infrastructure managers and system integrators, by accessing a real time computerized system from data to decision. In recent years, the exciting possibilities of eMaintenance have become increasingly recognized as a source of productivity improvement in industry. The seamless linking of systems and equipment to control centres for real time reconfiguring is improving efficiency, reliability, and sustainability in a variety of settings. The book provides an introduction to collecting and processing data from machinery, explains the methods of overcoming the challenges of data collection and processing, and presents tools for data driven condition monitoring and decision making. This is a groundbreaking handbook for those interested in the possibilities of running a plant as a smart asset. - Provides an introduction to collecting and processing data from machinery - Explains how to use sensor-based tools to increase efficiency of diagnosis, prognosis, and decision-making in maintenance - Describes methods for overcoming the challenges of data collection and processing |
facilities management kpi examples: Facilities Staffing Requirements for the Veterans Health Administrationâ¬"Resource Planning and Methodology for the Future National Academies of Sciences, Engineering, and Medicine, Division of Behavioral and Social Sciences and Education, Board on Human-Systems Integration, Division on Engineering and Physical Sciences, Board on Infrastructure and the Constructed Environment, Committee on Facilities Staffing Requirements for Veterans Health Administration, 2020-03-30 The Veterans Health Administration (VHA) is America's largest integrated health care system, providing care at 1,243 health care facilities, including 172 medical centers and 1,063 outpatient sites of care of varying complexity, serving 9 million enrolled Veterans each year. In addition, VHA has opened outpatient clinics and established telemedicine and other services to accommodate a diverse veteran population and continues to cultivate ongoing medical research and innovation. Facilities specific to VHA fulfill clinical, operational, research laboratory, and administrative functions. Each site is designed to serve a geographical location with specific health care needs. VHA's building inventory has sites of different ages, and often there is a mix of building size and age at each site or campus. At the request of the VHA, this study presents a comprehensive resource planning and staffing methodology guidebook for VHA Facility Management Programs by reviewing the tasks of VHA building facilities staff and recommending actions for the VHA to meet the mission goals of delivering patient care, research, and effective operations. |
facilities management kpi examples: Facilities Management Models, Methods and Tools Per Anker Jensen, 2019-05-28 This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice. The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers: Strategy development Organisational design Space planning Building projects Optimisation The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference. |
facilities management kpi examples: Key Performance Indicators For Dummies Bernard Marr, 2015-01-22 A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. Learn to design KPIs that are unique to your business and fit closely to your strategic objectives Determine which KPI questions you should be asking to achieve the right insights for your business Learn the specific KPIs that are appropriate for different business circumstances Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance. |
facilities management kpi examples: Facilities Manager's Desk Reference Jane M. Wiggins, 2020-12-14 A practical guide to the principle services of facilities management, revised and updated The updated third edition of Facilities Manager's Desk Reference is an invaluable resource covering all the principal facility management (FM) services. The author—a noted facilities management expert—provides the information needed to ensure compliance to current laws, to deliver opportunities to adopt new ways of using built environments, and to identify creative ways to reduce operational occupancy costs, while maintaining appropriate and productive working environment standards. The third edition is fully updated and written in an approachable and concise format. It is comprehensive in scope, the author covering both hard and soft facilities management issues. Since the first edition was published it has become a first point of reference for busy facilities managers, saving them time by providing access to the information needed to ensure the safe, effective and efficient running of any facilities function. This important book: Has been fully updated, reviewing the essential data covering the principal FM services Is highly practical, ideal for the busy FM practitioner Presents information on legal compliance issues, the development of strategic policies, tactical best practices, and much more Is a time-saving resource that brings together essential, useful, and practical FM information in one handy volume; Written for students and professional facilities managers, Facilities Manager's Desk Reference is designed as a practical resource that offers FMs assistance in finding solutions to the myriad demands of the job. |
facilities management kpi examples: Asset Management Excellence John D. Campbell, Andrew K.S. Jardine, Joel McGlynn, Don M. Barry, 2024-02-09 This is the third edition of Asset Management Excellence: Optimizing Equipment Life-Cycle Decisions. This edition acknowledges and introduces the many changes to the Asset Management business while continuing to explain the supporting fundamentals. Since the second edition, there have been many influences of change in asset management, society’s expectations, and supporting technologies. In this edition, the contributors have revisited the content and have updated and added insights and information based on the emerging influences in thinking and the continued evolution of applied technologies since the prior editions. New in the Third Edition: Updates across each of the second edition chapters to align with today’s insights Updates on technologies now available to support Asset Management, including related software packaging, the Internet of Things (IoT), Machine Learning, and Artificial Intelligence Insights on how Information Technology can step up to help an asset-intensive organization compete, drive to operational excellence and automation A chapter on sustainability and the influence Asset Management may have on this higher-focus priority A chapter on change enablement as the process and technology changes impact the various stakeholders of asset-intensive organizations The fundamentals of Asset Management are essential as Asset-intensive organizations look to technologies to help them compete. AI is becoming pervasive but must be confirmed and aligned with the fundamentals. This edition will provoke thought as each organization determines its next steps toward its new challenges in Asset Management. |
facilities management kpi examples: The Vested Outsourcing Manual Kate Vitasek, 2011-06-21 Far too many companies have developed outsourcing agreements that were created for a bygone century. Or worse, they are buying strategic services using an overly simplified commodity approach. Today's companies must build deep collaborative relationships with their suppliers that can accelerate the pace of innovation and competitive advantage amidst a new era of continual change and transformational shifts. This requires adopting a new methodology that has the inherent framework to design new levels of collaboration to drive business value. This new methodology is Vested Outsourcing. The Vested Outsourcing Manual is the companion guide to the ground-breaking book, Vested Outsourcing: Five Rules That Will Transform Outsourcing. The break-out book introduced the research study conducted by The University of Tennessee and challenged the conventional approach to how companies outsource. In The Vested Outsourcing Manual, Kate Vitasek and her co-authors have taken the Five Rules of Vested Outsourcing and developed the roadmap to creating a Vested Agreement through which each party has a vested interest in mutually-defined and desired outcomes. Vested Outsourcing methodology is built on a flexible framework that lays the foundational structure for the parties to come together and create a shared vision, foster an anticipatory lens, share evolving expertise, manage change and drive the required behavior for both parties to drive innovation and mitigate risk. These flexible - vested - agreements will allow the creation of value systems that have the ability to transform every industry and society. Shared vision, desired outcomes, transparency, trust, and win-win are not simply buzz words - they are the principals and values of Vested Outsourcing, being embraced by innovative giants like Microsoft, Intel, and P&G. Now companies and their suppliers have the manual to create a business model for a new century of constant change. |
facilities management kpi examples: Sustainable Practice for the Facilities Manager Sunil Shah, 2008-04-15 sectors including offices, retail and manufacturing. It explainsthe facilities manager’s role in incorporating sustainabilityinto the whole life-cycle of a building – from initialbriefing to final disposal. The book takes a structured approach: • masterplanning and real estate (acquisitions anddisposals) • design • construction and commissioning • refurbishment, fit-out and project management • maintenance • operation • occupant satisfaction. Sustainable Practice for the Facilities Manager fills a the gapbetween the policy-level sustainability books and the detailedtechnical documents by focusing on the ‘what’ and‘how’ of planning and implementing sound environmentalmanagement practices in the context of FM operations. It covers policy and trends on global, European and UK levelsaffecting businesses; compliance requirements for organisations -including some sector-specific areas; and best practice, with goodand bad case studies showing the business benefits of incorporatingsustainable practice into day-to-day activities. The book is for: • facilities management professionals • public and private organisations owning properties • property companies • institutional investors • building services or supplier organisations and will help you deliver an improved operationally performingfacility. Sunil Shah – Technical Director and Head of Sustainability,Jacobs Sunil has over eight years consultancy experience within the builtenvironment, reviewing lifecycle environmental and social impactsfrom facilities. He has experience in a number of sectors,providing strategic consultancy support for clients includingGlaxoSmithKline, BP, BAA, HM Prison Service, Pfizer and London FireBrigade. Sunil has most recently been involved in supporting theinclusion of facilities management within the DTI’sSustainable Construction Strategy. |
facilities management kpi examples: Strategic Management of Built Facilities Craig Langston, Rima Lauge-Kristensen, 2013-05-13 The effective management of facilities can significantly improve business productivity. In this textbook the authors provide an overview of facility economics and outline the way in which businesses and facility managers can get better value from their physical assets. Students on facilities management and property related degrees will find this an invaluable introduction. |
facilities management kpi examples: Performance Management for the Oil, Gas, and Process Industries Robert Bruce Hey, 2017-04-06 Performance Management for the Oil, Gas, and Process Industries: A Systems Approach is a practical guide on the business cycle and techniques to undertake step, episodic, and breakthrough improvement in performance to optimize operating costs. Like many industries, the oil, gas, and process industries are coming under increasing pressure to cut costs due to ongoing construction of larger, more integrated units, as well as the application of increasingly stringent environmental policies. Focusing on the 'value adder' or 'revenue generator' core system and the company direction statement, this book describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries. The book will enable the reader to: utilize best practice principles of good governance for long term performance enhancement; identify the most significant performance indicators for overall business improvement; apply strategies to ensure that targets are met in agreed upon time frames. - Describes a systems approach which assures significant sustainable improvements in the business and operational performance specific to the oil, gas, and process industries - Helps readers set appropriate and realistic short-term/ long-term targets with a pre-built facility health checker - Elucidates the relationship between PSM, OHS, and Asset Integrity with an increased emphasis on behavior-based safety - Discusses specific oil and gas industry issues and examples such as refinery and gas plant performance initiatives and hydrocarbon accounting |
facilities management kpi examples: Facilities Management Keith Alexander, 2013-04-15 This book provides an overview of the interdisciplinary nature of facilities management. It discusses the framework within which facilites managers should operate and the key requirements of their task. |
facilities management kpi examples: Energy Centered Management Marvin T. Howell, 2020-12-17 This book provides organizations with a guide to planning, developing, and implementing an energy reduction and management program. It is specially designed to achieve energy reduction deployment including top management for all employees and onsite contractors. Energy reduction deployment (ERD) can be implemented by itself and render significant savings; however, for even greater savings, this book shows how to implement energy centered management systems (ECMS) which can be in congruence with ISO 50001. This book assists in the hunt for energy waste and is designed to thoroughly cover ECMS plus addresses what additions are necessary to have ECMS conform to ISO 50001 Energy Management System (EnMS). It provides a checklist and information on how to perform an internal audit or self-inspection and discusses how to create an energy awareness organization culture. |
facilities management kpi examples: Managing Facilities & Real Estate Michel Theriault, 2010-12-01 This book provides strategic practices for Leaders in the Facility, Real Estate & Property Management Profession. Whether you manage facilities directly, use a service provider or have a landlord, these strategies help you deliver results for your organization and support their core business. Managing Facilities and Real Estate has become increasingly complex. Success requires a broad technical understanding of facilities combined with solid strategic, management and leadership skills to deliver services for your organization and advance your career. This book includes tools to leverage your existing knowledge and skills to improve efficiency, enhance services and reduce costs while demonstrating your value to your organization. The 50 techniques and approaches are grouped in the following strategic areas: Management & Leadership Outsourcing FM Functions Strategic Management Getting Performance Communicating to Influence Customer Service FM Systems Cost and Productivity Procuring Services References & Resources |
facilities management kpi examples: Governance and Knowledge Management for Public-Private Partnerships Herbert Robinson, Patricia Carrillo, Chimay J. Anumba, Manju Patel, 2009-12-15 The book not only gives a clear picture of the policy andstrategic framework of PFI/PPP projects, the governance andknowledge management issues through different phases from planning,design development to operation and service delivery and theprocesses associated with each phase, but practical tools,methodologies and capabilities needed to deliver PFI/PPP projectsin a range of sectors are also explained. It clearly demonstratesthe key imperatives that are the hallmark of successful programmesand projects no matter what there method of funding or delivery. I have no doubt that, in undertaking the programmes and projectsthat I am responsible for delivering and in undertaking OGC GatewayReviews, to support clients delivering their own programmes andprojects, I will draw on the material contained in thisbook. —From the Foreword by Rob Smith, Director of GatewayReviews and Estates & Facilities, Department of Health There is a growing demand worldwide for transport, healthcare,education, energy and water infrastructure. However, governmentresources are often insufficient to meet the needs of new projectsand to upgrade existing infrastructure. Private participation inpublic infrastructure is therefore increasing but the respectiveroles of the public and private sectors are the subject of intensedebate. This has led to renewed interest in public-privatepartnerships in developed and developing countries. Governance and Knowledge Management for Public-PrivatePartnerships shows how effective governance and knowledgemanagement can improve the performance of PFI/PPP projects. Itprovides an in-depth understanding of different dimensions ofgovernance and how they affect project management structure,processes, and decision-making ability of actors and teams involvedin PFI/PPP projects. The role of knowledge management strategy, theneed for benchmarking knowledge management efforts, specific toolsand methodologies for capturing, sharing and applying knowledge toaccelerate learning and capacity building are also examined. The book is essential reading for all those involved in PFI/PPPprojects, including policy makers, industry practitioners,academics and students. The practical tools for governance andknowledge management it offers make this book particularly usefulfor consultants, contractors and client organisations. |
facilities management kpi examples: Project Management Tools and Techniques Deborah Sater Carstens, Gary Richardson, Ronald B. Smith, 2016-04-19 A combination of art and skill that results in the balancing of project objectives against restraints of time, budget, and quality, effective project management requires skill and experience as well as many tools and techniques. Project Management Tools and Techniques: A Practical Guide describes these tools and techniques and how to use them, givi |
facilities management kpi examples: Total Facility Management Brian Atkin, Adrian Brooks, 2014-12-17 The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management. |
facilities management kpi examples: Measuring Workplace Performance Michael J. O'Neill, 2016-04-19 Most Fortune 1000 companies still struggle with workspace planning and design issues. They invest millions of dollars each year with the expectation that new buildings and major renovations will help transform their culture, support innovation, strengthen desired behaviors and increase organizational effectiveness. And let's not forget reducing cos |
facilities management kpi examples: Measures and Metrics in Corporate Security George Campbell, 2014-04-02 The revised second edition of Measures and Metrics in Corporate Security is an indispensable guide to creating and managing a security metrics program. Authored by George Campbell, emeritus faculty of the Security Executive Council and former chief security officer of Fidelity Investments, this book shows how to improve security's bottom line and add value to the business. It provides a variety of organizational measurements, concepts, metrics, indicators and other criteria that may be employed to structure measures and metrics program models appropriate to the reader's specific operations and corporate sensitivities. There are several hundred examples of security metrics included in Measures and Metrics in Corporate Security, which are organized into categories of security services to allow readers to customize metrics to meet their operational needs. Measures and Metrics in Corporate Security is a part of Elsevier's Security Executive Council Risk Management Portfolio, a collection of real world solutions and how-to guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. - Describes the basic components of a metrics program, as well as the business context for metrics - Provides guidelines to help security managers leverage the volumes of data their security operations already create - Identifies the metrics security executives have found tend to best serve security's unique (and often misunderstood) missions - Includes 375 real examples of security metrics across 13 categories |
facilities management kpi examples: Routledge Handbook of Construction Project Procurement and Delivery Mohan Kumaraswamy, 2024-03-28 This Handbook provides the knowledge needed to design and deploy proactive construction project procurement and delivery systems based on essentials while addressing emerging construction industry imperatives in order to boost overall performance. Section 1 of the Handbook provides an overview, while Section 2 provides the fundamentals with fresh insights into the building blocks and trends in performance-linked procurement and delivery, including procurement strategies and commercial priorities, project briefs and management plans, design management, stakeholder management, risk management, ethics and professionalism, team building, information and knowledge management, digital aids, conflict, claims and dispute management, collaborative contracting, relationship-based teamworking and linking to built asset management. Section 3 explores and expands on specific trends, including sub-contractor selection, Building Information Modelling (BIM) in project cost management; off-site and modern methods of construction; 4IR/5IR technologies; and constructing for the circular economy, supply chain resilience and social value imperatives in this domain. While other books describe standard processes or focus on specific strategies such as design and build, target cost contracting or integrated project delivery, this Handbook presents the fundamentals of such processes and protocols together with invited specialist insights into growing trends and imperatives in holistic procurement and delivery. Those who could benefit from this Handbook include academics, researchers, postgraduate students, policy makers and administrators, managers in both public and private sectors involved with planning and overseeing construction project procurement and/or delivery and undergraduates looking for a balanced introduction and useful insights into what is critical to the success of construction projects, organisations and the industry itself. |
facilities management kpi examples: Beyond the Tps Tools Jon DeLong, 2011-10-31 Since leaving Toyota I have discovered that many other companies are missing what I believe to be the most crucial ingredient to ensure a successful and a sustainable Lean transformation creating the right culture. Beyond The TPS Tools describes from firsthand experience why Toyotas culture provides the good soil required to deploy Lean strategies. From the green field startup of Toyotas Indiana Assembly plant to the struggles of managing at Toyotas most seasoned plant in Kentucky, discover how my leadership style has evolved into a practical approach for leading Lean with a North American workforce. |
facilities management kpi examples: PRAGMATIC Security Metrics W. Krag Brotby, Gary Hinson, 2016-04-19 Other books on information security metrics discuss number theory and statistics in academic terms. Light on mathematics and heavy on utility, PRAGMATIC Security Metrics: Applying Metametrics to Information Security breaks the mold. This is the ultimate how-to-do-it guide for security metrics.Packed with time-saving tips, the book offers easy-to-fo |
facilities management kpi examples: ECPPM 2022 - eWork and eBusiness in Architecture, Engineering and Construction 2022 Eilif Hjelseth, Sujesh F. Sujan, Raimar J Scherer, 2023-03-29 ECPPM 2022 - eWork and eBusiness in Architecture, Engineering and Construction contains the papers presented at the 14th European Conference on Product & Process Modelling (ECPPM 2022, Trondheim, Norway, 14-16 September 2022), and builds on a long-standing history of excellence in product and process modelling in the construction industry, which is currently known as Building Information Modelling (BIM). The following topics and applications are given special attention: Sustainable and Circular Driven Digitalisation: Data Driven Design and/or Decision Support Assessment and Documentation of Sustainability Information lifecycle Data Management: Collection, Processing and Presentation of Environmental Product Documentation (EPD) and Product Data Templates (PDT) Digital Enabled Collaboration: Integrated and Multi-Disciplinary Processes Virtual Design and Construction (VDC): Production Metrics, Integrated Concurrent Engineering, Lean Construction and Information Integration Automation of Processes: Automation of Design and Engineering Processes, Parametric Modelling and Robotic Process Automation Expert Systems: BIM based model and compliance checking Enabling Technologies: Machine Learning, Big Data, Artificial and Augmented Intelligence, Digital Twins, Semantic Technology Sensors and IoT Production with Autonomous Machinery, Robotics and Combinations of Existing and New Technical Solutions Frameworks for Implementation: International Information Management Series (ISO 19650), and Other International Standards (ISO), European (CEN) and National Standards, Digital Platforms and Ecosystems Human Factors in Digital Application: Digital Innovation, Economy of Digitalisation, Client, Organisational, Team and/or Individual Perspectives Over the past 25 years, the biennial ECPPM conference proceedings series has provided researchers and practitioners with a unique platform to present and discuss the latest developments regarding emerging BIM technologies and complementary issues for their adoption in the AEC/FM industry. |
facilities management kpi examples: Improving the Quality of Care in Nursing Homes Institute of Medicine, Committee on Nursing Home Regulation, 1986-02-01 As more people live longer, the need for quality long-term care for the elderly will increase dramatically. This volume examines the current system of nursing home regulations, and proposes an overhaul to better provide for those confined to such facilities. It determines the need for regulations, and concludes that the present regulatory system is inadequate, stating that what is needed is not more regulation, but better regulation. This long-anticipated study provides a wealth of useful background information, in-depth study, and discussion for nursing home administrators, students, and teachers in the health care field; professionals involved in caring for the elderly; and geriatric specialists. |
facilities management kpi examples: The Complete Guide to Facility Management Dan Lowry, 2017-08-31 The Complete Guide to Facility Management explains exactly what is required of a practicing facility manager in today's built environment. Through personal stories and examples, Dan Lowry teaches the four FM knowledge domains of Operations & Maintenance, Project Management, Business Finance, and Leadership to aspiring and practicing facility management professionals of all backgrounds and education levels. This guide will enable you to understand not only what you need to learn, but how to develop as an FM in a way that brings maximum value to your organization. Through learning how to prove this value to senior management, Dan illustrates key things you can do in order to achieve maximum effectiveness in your FM career. |
facilities management kpi examples: Developing Performance Indicators for Managing Maintenance Terry Wireman, 2005 This unique reference utilizes techniques based on other management measurement systems, such as the balanced scorecard. It also presents a maturing of measurement technique for maintenance and asset maintenance and development techniques allowing companies to be competitive into the future. |
facilities management kpi examples: Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy Mahmoud Aljurf, John A. Snowden, Patrick Hayden, Kim H. Orchard, Eoin McGrath, 2021-02-19 This open access book provides a concise yet comprehensive overview on how to build a quality management program for hematopoietic stem cell transplantation (HSCT) and cellular therapy. The text reviews all the essential steps and elements necessary for establishing a quality management program and achieving accreditation in HSCT and cellular therapy. Specific areas of focus include document development and implementation, audits and validation, performance measurement, writing a quality management plan, the accreditation process, data management, and maintaining a quality management program. Written by experts in the field, Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy: A Practical Guide is a valuable resource for physicians, healthcare professionals, and laboratory staff involved in the creation and maintenance of a state-of-the-art HSCT and cellular therapy program. |
facilities management kpi examples: Kpi Checklists Bernie Smith, 2013-11 KPI Checklists is for people who have the task of creating new KPIs for their organisation, have been asked to improve or enhance existing KPIs or need help implementing a measurement system. Using brief explanations and practical checklists, this book will help you deliver meaningful measures that work, create reports that support decision-making and deploy the tools you need to engage the rest of your organisation. |
facilities management kpi examples: Measuring Performance and Benchmarking Project Management at the Department of Energy National Research Council, Division on Engineering and Physical Sciences, Board on Infrastructure and the Constructed Environment, Committee for Oversight and Assessment of U.S. Department of Energy Project Management, 2005-08-01 In 1997, Congress, in the conference report, H.R. 105-271, to the FY1998 Energy and Water Development Appropriation Bill, directed the National Research Council (NRC) to carry out a series of assessments of project management at the Department of Energy (DOE). The final report in that series noted that DOE lacked an objective set of measures for assessing project management quality. The department set up a committee to develop performance measures and benchmarking procedures and asked the NRC for assistance in this effort. This report presents information and guidance for use as a first step toward development of a viable methodology to suit DOE's needs. It provides a number of possible performance measures, an analysis of the benchmarking process, and a description ways to implement the measures and benchmarking process. |
facilities management kpi examples: Performance Indicators for Water Supply Services Helena Alegre, Jaime M. Baptista, Enrique Cabrera Jr, Francisco Cubillo, Patricia Duarte, Wolfram Hirner, Wolf Merkel, Renato Parena, 2016-09-15 The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies. |
facilities management kpi examples: Business Dashboards Nils H. Rasmussen, Manish Bansal, Claire Y. Chen, 2009-03-27 Focusing on designing the right dashboards for use in an organization, this timely, full color book reveals how to successfully deploy dashboards by building the optimal software architecture and dashboard design. In addition, it describes the value of this popular technology to a business and how it can have a significant impact on performance improvement. A unique collection of more than 120 dashboard images are organized by category. One of the chapters provides a step-by-step description of the key performance indicator (KPIs) design process. One of the appendices contains more than 1,000 examples of KPIs to help design the content of dashboards. The book also describes all the steps in a dashboard implementation and offers related advice. Nils Rasmussen (West Hollywood, CA) is cofounder and Principal of Solver, Inc. Claire Y. Chen (Long Beach, CA) is a Senior Business Intelligence Architect at Solver, Inc. Manish Bansal (Irvine, CA) is Vice President of Sales at Solver, Inc. |
facilities management kpi examples: Effective Strategy Execution Bernd Heesen, 2015-09-04 This book demonstrates how an improved strategic management approach, leveraging established management concepts in conjunction with the innovative technology solutions offered by business intelligence, can lead to better performance. It presents the three main barriers to effective strategy execution and explains how they can be overcome. Creating a shared understanding of the strategy at all levels of the organization using a Value ScorecardTM and following the Strategic Alignment ProcessTM allow organizations to measure and monitor performance. Strategic Alignment Remote ControlTM is presented as the ultimate tool for managers to remain in control of their business. Seven case studies from different industries across the globe provide examples of how the organizational performance can be improved. They include companies like Daimler, Tetra-Pak, Würth, Germany's Federal Employment Agency, the city of Aix-Les-Bains, and Giesecke & Devrient. Additional examples from organizations like Disney, Marriott, Volkswagen, Avis, FedEx, and Harrahs help to demonstrate how applying the concepts introduced adds unique value. The second edition of this book has been updated and improved. Additionally it includes a separate section on decision-making under uncertainty and the results of a survey on the adoption of business intelligence. |
facilities management kpi examples: Improving Convention Center Management Using Business Analytics and Key Performance Indicators, Volume I Myles T. McGrane, 2020-09-09 Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy. |
facilities management kpi examples: Staffing Organizations Robert E. Ployhart, Benjamin Schneider, Neal Schmitt, 2005-11-30 Staffing Organizations: Contemporary Practice and Theory, the new third edition of a classic in the field, shows how organizations of all sizes can use effective staffing procedures as a source of sustained competitive advantage. Practically, the book shows how to choose, develop, and administer effective staffing procedures, including condu |
Facilities - definition of facilities by The Free Dictionary
Define facilities. facilities synonyms, facilities pronunciation, facilities translation, English dictionary definition of facilities. n. pl. fa·cil·i·ties 1. a. Ease in moving, acting, or doing: "a soldier who …
FACILITY Definition & Meaning - Merriam-Webster
The meaning of FACILITY is the quality of being easily performed. How to use facility in a sentence.
Public Facilities - Boston.gov
We support other City of Boston departments in the planning, design, construction, and major renovations of City-owned buildings. Our Bid Counter is now located at 2 Center Plaza, Suite …
The 20 Best Assisted Living Facilities in Boston, MA - Seniorly
Mar 1, 2025 · Standish Village is a vibrant senior living community nestled in the historic Lower Mills neighborhood, offering residents a secure and supportive environment. The community is …
FACILITIES | definition in the Cambridge English Dictionary
FACILITIES meaning: 1. the buildings, equipment, and services provided for a particular purpose: 2. a polite way of…. Learn more.
Best Assisted Living Facilities in Boston, MA for 2025 - Caring.com
The capital of Massachusetts and also one of the nation's oldest cities, Boston boasts a choice of 6 assisted living facilities within its central area. Opening up the search to outer suburbs grants …
Adult Residential Programs - Group Homes in MA and RI - Seven …
Seven Hills is defining Dignity by supporting over 120 group residential homes in Massachusetts and Rhode Island. Our homes are designed to offer each person the maximum level of …
Hebrew SeniorLife - Independent and Assisted Senior Living and …
Jun 9, 2025 · We’re here for you as New England’s largest nonprofit provider of senior care and living communities. Our compassionate teams provide quality care to seniors at all stages of …
Spaulding Rehabilitation Hospital | Mass General Brigham
Spaulding Rehabilitation Hospital (Boston) is one of the largest inpatient rehabilitation facilities in the U.S and is consistently ranked as one of the country's top rehabilitation hospitals by U.S. …
10 Best Assisted Living Facilities in Boston, MA - A Place for Mom
Jun 6, 2025 · To find the best assisted living options for your needs and budget, browse through 79 communities in Boston. Our detailed directory has 1062 reviews, photos, and lists of …
Facilities - definition of facilities by The Free Dictionary
Define facilities. facilities synonyms, facilities pronunciation, facilities translation, English dictionary definition of facilities. n. pl. fa·cil·i·ties 1. a. Ease in moving, acting, or doing: "a soldier who …
FACILITY Definition & Meaning - Merriam-Webster
The meaning of FACILITY is the quality of being easily performed. How to use facility in a sentence.
Public Facilities - Boston.gov
We support other City of Boston departments in the planning, design, construction, and major renovations of City-owned buildings. Our Bid Counter is now located at 2 Center Plaza, Suite …
The 20 Best Assisted Living Facilities in Boston, MA - Seniorly
Mar 1, 2025 · Standish Village is a vibrant senior living community nestled in the historic Lower Mills neighborhood, offering residents a secure and supportive environment. The community is …
FACILITIES | definition in the Cambridge English Dictionary
FACILITIES meaning: 1. the buildings, equipment, and services provided for a particular purpose: 2. a polite way of…. Learn more.
Best Assisted Living Facilities in Boston, MA for 2025 - Caring.com
The capital of Massachusetts and also one of the nation's oldest cities, Boston boasts a choice of 6 assisted living facilities within its central area. Opening up the search to outer suburbs grants …
Adult Residential Programs - Group Homes in MA and RI
Seven Hills is defining Dignity by supporting over 120 group residential homes in Massachusetts and Rhode Island. Our homes are designed to offer each person the maximum level of …
Hebrew SeniorLife - Independent and Assisted Senior Living and …
Jun 9, 2025 · We’re here for you as New England’s largest nonprofit provider of senior care and living communities. Our compassionate teams provide quality care to seniors at all stages of …
Spaulding Rehabilitation Hospital | Mass General Brigham
Spaulding Rehabilitation Hospital (Boston) is one of the largest inpatient rehabilitation facilities in the U.S and is consistently ranked as one of the country's top rehabilitation hospitals by U.S. …
10 Best Assisted Living Facilities in Boston, MA - A Place for Mom
Jun 6, 2025 · To find the best assisted living options for your needs and budget, browse through 79 communities in Boston. Our detailed directory has 1062 reviews, photos, and lists of …