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| difference between jira software and jira service management: Mastering Jira Ravi Sagar, 2015-05-22 If you are a JIRA administrator managing small-to-medium JIRA instances and want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of JIRA core concepts is required. |
| difference between jira software and jira service management: Jira Quick Start Guide Ravi Sagar, 2019-01-24 Leverage Jira's powerful task management and workflow features to better manage your business processes Key FeaturesThe book covers all major applications of Jira, which are Jira Software, Jira Core, Jira Service Desk.Configure project workflows and the fields that will be used in the project with the help of Jira's featuresCreate tickets for issues and manage your projects using the Jira softwareBook Description Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk. This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens. You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira. At the end, it will discuss various best practices for users as well as project managers or project administrators. What you will learnImplement Jira as a project administrator or project managerGet familiar with various functionalities of JiraConfigure projects and boards in your organisation's Jira instanceUnderstand how and when to use components and versions in your projectsManage project configurations and Jira schemesLearn the best practices to manage your Jira instanceWho this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to use Jira for project management. |
| difference between jira software and jira service management: Practical JIRA Administration Matthew Doar, 2011-05-26 If you're familiar with JIRA for issue tracking, bug tracking, and other uses, you know it can sometimes be tricky to set up and manage. In this concise book, software toolsmith Matt Doar clarifies some of the more confusing aspects by answering difficult and frequently asked questions about JIRA administration. Practical JIRA Administration shows you how JIRA is intended to be used, making it an ideal supplement to the extensive documentation already available. The book’s chapters are loosely connected, so you can go straight to the information that best serves your needs. Understand the difference between JIRA groups and JIRA project roles Discover what JIRA schemes do, and learn how to maintain them Use a consistent configuration approach to help you use JIRA as a platform Create a workflow from scratch Add, modify, and deactivate users Prepare for a JIRA upgrade, and troubleshoot if necessary Get remote access to JIRA via email, SQL, REST, and other methods |
| difference between jira software and jira service management: Scaling Agile with Jira Align Dean MacNeil, Aslam Cader, 2020-11-27 Accelerate business value delivery with Jira Align, the enterprise agile planning platform, by connecting strategy with execution to maximize outcomes Key FeaturesImprove coordination and transparency between multiple programs, products, and business portfoliosIncrease customer satisfaction by responding quickly to ever-evolving customer needsDeliver higher quality products faster and more predictably with real-time insights and OKR trackingBook Description Jira Align is a platform purpose-built for enterprises to connect strategy with execution and drive transparency, consistency, and predictability at all levels of scale. The platform supports business value delivery in agile frameworks such as LeSS, DAD, and SAFe. It also caters to organizations that mix agile with waterfall to support scaled bimodal delivery. Starting with an introduction to the platform and its features, this book takes you through the foundational building blocks of Jira Align. You'll learn how an organization can benefit from implementing Jira Align and understand how to connect dimensions such as people, work, time, and outcomes. The book takes you through the typical steps for implementing Jira Align for maximizing outcomes and helps you solve common team, program, and portfolio-level challenges by enhancing visibility, tracking dependencies and risks, and using reports for real-time, distributed decision making. Throughout the book, you'll explore features such as remote agile ceremonies, live roadmaps, and objectives and key results (OKRs). You'll also get to grips with lean portfolio management, financial reporting, and using the program board for planning and execution. By the end of this book, you'll be well versed in the key features of Jira Align and be able to leverage them to support all levels of agile at scale. What you will learnUnderstand Jira Align's key factors for successFind out how you can connect people, work, time, and outcomes with Jira AlignNavigate and collaborate in Jira AlignScale team agility to the portfolio and enterpriseDelve into planning and execution, including roadmaps and predictability metricsImplement lean portfolio management and OKRsGet to grips with handling bimodal and hybrid deliveryEnable advanced data security and analytics in Jira AlignWho this book is for This book is for portfolio managers, program managers, product managers, product owners, executives, release train engineers, and scrum masters who want to empower their teams to deliver the right things at the right time and quickly respond to changes in the market. Familiarity with agile frameworks and Jira Software is necessary; the book will teach you the rest. |
| difference between jira software and jira service management: Ultimate Agile Administration with Jira Yogita Chhaya, 2023-11-30 Empowering Administrators and Teams With Ultimate Solutions for Agile Project Success with Jira Software KEY FEATURES ● Step-by-step customization and administration of Jira with real-world examples and use cases. ● Explores the full potential of Jira Advanced Roadmap for strategic project planning and execution. ● Create projects in the Jira Cloud environment to cater to the demands of cloud-based project management. DESCRIPTION The “Ultimate Agile Administration with Jira” begins with an in-depth exploration of Agile fundamentals, providing a comprehensive overview of Scrum and Kanban frameworks. Readers will gain proficiency in setting up projects, covering the Jira product family, key terminologies, and project templates. Readers will learn to create boards and implement Agile best practices within Jira. It will help to configure boards for visualizing team progress, planning sprints, and efficiently prioritizing and estimating tasks. It offers insights into Jira administration, guiding customization of workflows, screens, and issues to meet unique team requirements and seamlessly integrate them into existing projects. In the final section, the book explores team-managed projects in Jira, covering Filters, Dashboards, Reporting, and Automation Rules. Tips and tricks are also provided to optimize team productivity. The book offers an overview of Atlassian Marketplace plugins, Atlassian Analytics, and Jira Product Discovery. It comprehensively explores the features of the Jira Advanced Roadmap. This book is an invaluable asset for aspiring Jira Administrators preparing for Atlassian certification. WHAT WILL YOU LEARN ● Master the fundamentals of Agile methodology and Jira administration tailored for the Jira Cloud version. ● Navigate and implement basic to advanced features of Jira, ensuring seamless integration with Agile Scrum and Kanban methodologies. ● Administer Jira software with customization aligned to your organization's unique business requirements. ● Gain practical insights through real-life scenarios, examples, and essential tips, guiding you through the entire Agile project life-cycle within Jira. ● Dive into the intricacies of Jira Advanced Roadmap features to enhance project planning and execution. ● Explore and integrate feature-rich plugins from the Atlassian Marketplace, expanding your Jira environment's functionality and adapting it to your unique needs. WHO IS THIS BOOK FOR? Whether you're a tech or non-tech professional, student, software developer, or an aspiring Atlassian-certified individual, this handbook is for you. It provides in-depth insights into effective Jira software administration and is well-suited for individuals with foundational Jira knowledge. TABLE OF CONTENTS 1. Getting Started with Agile, Jira, and Jira Terminologies 2. Working with Project Templates 3. Creating Users, Groups, Roles, and Understanding Permissions 4. Managing Backlog, Sprints, and Boards 5. Understanding Issue types and Issue type Schemes 6. Customizing Fields, Field Configuration schemes, Screens, and Screen schemes 7. Configuring Workflows in Jira in Agile Projects 8. Filters, Dashboards, and Agile Reporting 9. Jira Automation Rules 10. Managing Team- Managed Projects 11. Jira Best Practices and Must-know Features in Advanced Roadmaps 12. Atlassian Marketplace and Plugins Index |
| difference between jira software and jira service management: Jira Software Essentials Patrick Li, 2018-01-30 Explore Jira Software to manage your projects proficiently Key Features Plan and manage projects effortlessly with Jira Software by integrating it with other applications Improve your team's performance with Scrum and Kanban, together with agile methodology Easy-to-follow learning guide to install Jira Software and understand how it fits in with Atlassian Jira Book Description Jira Software is an agile project management tool that supports any agile methodology, be it scrum, Kanban, or your own unique flavour. From agile boards to reports, you can plan, track, and manage all your agile software development projects from a single tool. Jira Software brings the power of agile methodology to Atlassian Jira. This second edition of JIRA Agile Essentials, will help you dive straight into the action, exploring critical agile terminologies and concepts in the context of Jira Software. You will learn how to plan, track, and release great software. This book will teach you how to install and run Jira Software and set it up to run with Scrum and Kanban. It will also teach you to use Jira Software your way and run projects beyond the out-of-box Scrum and Kanban way, including a hybrid approach of both the methodologies and other options that come with Jira Software. Later, you will learn how to integrate it with the tools you are already using and enhance Jira with add-ons such as Confluence. You will learn to stay connected with your team from anywhere to ensure great development. Jira Software has numerous deployment options in the cloud, on your own infrastructure, or at a massive scale. You will be introduced to Bitbucket, Atlassian’s distributed version control system, which integrates seamlessly with Jira, allowing your team to work within the two applications as one harmonious environment. With this practical guide, you will develop a great working knowledge of Jira Software and your project management will become much more efficient. What you will learn Understand the basics and agile methodologies of Jira software Use Jira Software in a Scrum environment Manage and run Jira Software projects beyond the out of box Scrum and Kanban way Combine Scrum and Kanban and use other project management options beyond just agile Customize Jira Software’s various features and options as per your requirements Work with Jira Agile offline, and plan and forecast projects with agile portfolio Integrate Jira Agile with Confluence and Bitbucket Who this book is for If you want to get started with Jira Software and learn how to run your Jira projects the agile way, then this is the perfect book for you. You will need to be familiar with the basics of Jira, both from an end user's and an administrator's perspective. Experience with workflows, custom fields, and other administrative functions of Jira will be useful. |
| difference between jira software and jira service management: Jira 8 Essentials Patrick Li, 2022-10-28 Implement future-proof solutions for all types of teams with Data Center by learning about performance, reliability, scalability, and security Purchase of the print or Kindle book includes a free PDF Key FeaturesExplore all of Jira's core features as well as the advanced features offered by Data CenterLearn to use Jira for issue management, field management, screen management, and business workflowsInstall, update, and manage third-party apps from Atlassian marketplace to extend Jira capabilitiesBook Description This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You'll also get to grips with Jira's data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you'll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira's security model and Jira Service Management. Toward the end, you'll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you'll have understood core components and functionalities of Jira and be able to implement them in business projects with ease. What you will learnExamine various deployment options and system requirements for hosting Jira Data CenterUnderstand Jira's data hierarchy and learn how to design and work with projects in JiraUse Jira for agile software projects, business process management, customer service support, and moreExplore field configuration schemes and find out how to apply them to projectsDevelop and design customized screens and apply them to different projectsCreate configurable reports on projects and share information through dashboards for reporting and analysisWho this book is for This book is especially useful for project managers, but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes. |
| difference between jira software and jira service management: Mastering JIRA 7 Ravi Sagar, 2016-10-14 Become an expert at using JIRA 7 through this one-stop guide! About This Book This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projects Who This Book Is For If you are a JIRA administrator who is managing small-to-medium JIRA instances and you want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of the JIRA core concepts is required. What You Will Learn Plan the installation and upgrade of your JIRA instance to the newest version Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes Implement JIRA Service Desk to manage your support tickets Customize JIRA for test management, helpdesk, and requirement management Deploy JIRA for Agile tracking using the Scrum and Kanban techniques Develop JIRA add-ons to extend JIRA's functionality Migrate data from external systems using CSV import Generate reports directly from the JIRA database and use custom JavaScript and CSS Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git In Detail Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it. Style and approach This comprehensive book covers the advanced and new features of JIRA 7 with the help of rich code-based, real-world examples and use cases. |
| difference between jira software and jira service management: The Art of Agile Marketing Bill Cushard, 2018-06-30 |
| difference between jira software and jira service management: Jira 8 Essentials Patrick Li, 2019-02-28 Publisher's note: A new sixth edition, updated with enhanced Jira 8.21 and Data Center features has now been published. Key Features Work on agile projects in Jira from both the administrator and end user's perspective Explore the improved Scrum and Kanban board and backlog Work through exercises at the end of each chapter to reinforce your skills Book Description Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You'll explore fields, including custom fields, and learn to use them for more effective data collection. You'll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you'll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease. What you will learn Understand Jira's data hierarchy and how to design and work with projects in Jira Use Jira for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails Who this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes. |
| difference between jira software and jira service management: JIRA 7 Essentials Patrick Li, 2016-11-23 Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues About This Book Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk—one of the biggest new add-ons to JIRA This book lays a strong foundation to work with agile projects in JIRA from both the administrator and end user's perspective Work through step-by-step exercises at the end of each chapter for you to try out and reinforce your skills Who This Book Is For This book will be especially useful for project managers but it's also intended for other JIRA users, including developers, and any other industry besides software development, who would like to leverage JIRA's powerful task management and workflow features to better manage their business processes. What You Will Learn Understand JIRA's data hierarchy and how to design and work with projects in JIRA Plan and set up a new JIRA 7 instance from scratch for production use Using JIRA for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails In Detail Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA's new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal. Style and approach This is a comprehensive, practical guide on using JIRA to efficiently manage all your projects. It provides clear, step-by-step explanations, and shows how you can use the various features of JIRA to manage your projects more efficiently. |
| difference between jira software and jira service management: Automate Everyday Tasks in Jira Gareth Cantrell, 2021-01-22 Learn how to automate tasks and create rules in Jira with the help of different use cases Key FeaturesAutomate daily repetitive and tedious tasks without coding experienceDiscover how to automate processes in the Jira family including Jira software, Jira Service Desk, and Jira CoreExplore different use cases to understand automation features in JiraBook Description Atlassian Jira makes it easier to track the progress of your projects, but it can lead to repetitive and time-consuming tasks for teams. No-code automation will enable you to increase productivity by automating these tasks. Automate Everyday Tasks in Jira provides a hands-on approach to implementation and associated methodologies that will have you up and running and productive in no time. You will start by learning how automation in Jira works, along with discovering best practices for writing automation rules. Then you'll be introduced to the building blocks of automation, including triggers, conditions, and actions, before moving on to advanced rule-related techniques. After you've become familiar with the techniques, you'll find out how to integrate with external tools, such as GitHub, Slack, and Microsoft Teams, all without writing a single line of code. Toward the end, you'll also be able to employ advanced rules to create custom notifications and integrate with external systems. By the end of this Jira book, you'll have gained a thorough understanding of automation rules and learned how to use them to automate everyday tasks in Jira without using any code. What you will learnUnderstand the basic concepts of automation such as triggers, conditions, and actionsFind out how to use if–then scenarios and conditions to automate your processes with practical examplesUse smart values to achieve complex and more powerful automationImplement use cases in a practical way, including automation with Slack, Microsoft Teams, GitHub, and BitbucketDiscover best practices for writing and maintaining automation rulesExplore techniques for debugging rules and solving common issuesWho this book is for This book is for Jira administrators and project managers who want to learn about automation capabilities provided in Jira. Familiarity with Jira and working knowledge of workflows and project configurations is required. |
| difference between jira software and jira service management: Agile Project Management with Scrum Ken Schwaber, 2004-02-11 The rules and practices for Scrum—a simple process for managing complex projects—are few, straightforward, and easy to learn. But Scrum’s simplicity itself—its lack of prescription—can be disarming, and new practitioners often find themselves reverting to old project management habits and tools and yielding lesser results. In this illuminating series of case studies, Scrum co-creator and evangelist Ken Schwaber identifies the real-world lessons—the successes and failures—culled from his years of experience coaching companies in agile project management. Through them, you’ll understand how to use Scrum to solve complex problems and drive better results—delivering more valuable software faster. Gain the foundation in Scrum theory—and practice—you need to: Rein in even the most complex, unwieldy projects Effectively manage unknown or changing product requirements Simplify the chain of command with self-managing development teams Receive clearer specifications—and feedback—from customers Greatly reduce project planning time and required tools Build—and release—products in 30-day cycles so clients get deliverables earlier Avoid missteps by regularly inspecting, reporting on, and fine-tuning projects Support multiple teams working on a large-scale project from many geographic locations Maximize return on investment! |
| difference between jira software and jira service management: JIRA 7 Administration Cookbook Patrick Li, 2016-05-26 Over 80 hands-on recipes to help you efficiently administer, customize, and extend your JIRA 7 implementation About This Book Make JIRA adapt to your organization and process flow Gather and display the right information from users with customized forms and layouts Extend the capabilities of JIRA with add-ons, scripts, and integrations with other popular applications and cloud platforms Use JIRA Service Desk as a customer service support portal Who This Book Is For This book is for administrators who customize, support, and maintain JIRA for their organization. What You Will Learn Customize basic settings for your projects, such as screens and fields Create and customize workflows to suit your business process needs Make workflows more effective and efficient Manage users and groups inside JIRA and manage advanced login options Secure your JIRA instance using effective practices Perform e-mail functionalities with JIRA Extend JIRA to integrate with other products and services In Detail JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA. Style and approach This recipe-based book allows administrators to explore the exciting capabilities of JIRA. After reading this book, you will be able to extend and customize your JIRA implementation. |
| difference between jira software and jira service management: Practical JIRA Plugins Matthew Doar, 2011-07-29 One advantage of using JIRA for issue tracking, bug tracking, or project management is the ability to extend this tool with hundreds of plugins from the JIRA community. In this concise book, software toolsmith Matt Doar—the author of Practical JIRA Administration—shows you how to create and maintain your own JIRA plugins to meet the specific needs of a project. This book uses detailed examples to clarify some of the more confusing aspects of JIRA plugins, and serves as an ideal supplement to the extensive documentation already available. Use JIRA’s Plugin SDK, and learn several aspects common to all plugins Create your own custom field type, using a JIRA plugin Delve into advanced aspects of custom field plugins, and discover how searching for values in custom fields works Create JIRA plugins to use with workflows, and learn about conditions, validators, and post-functions Store data using the PropertySet interface and the Active Objects plugin Upgrade a plugin and upload it to Atlassian Plugin Exchange (PAC) |
| difference between jira software and jira service management: VeriSMTM - A service management approach for the digital age International Foundation of Digital Competences, 2017-12-19 VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from ’inside-out’ to ’outside-in’ by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: - How does the organization enable and deliver value? - What are the supply chains within an organization that support value delivery? - How do the individual capabilities contribute to or support these supply chains to deliver value? |
| difference between jira software and jira service management: Atlassian DevOps Toolchain Cookbook Robert Wen, Alex Ortiz, Edward Gaile, Rodney Nissen, 2024-07-19 Seamlessly integrate Atlassian Open DevOps tools such as Jira, Bitbucket Pipelines, Compass, Confluence, and Opsgenie with other automated testing, monitoring, and security tools such as SonarQube and Snyk for a powerful and agile DevSecOps deployment process Key Features Streamline development progress visibility by connecting Jira with other DevOps tools through Open DevOps Enhance observability by integrating development tools like Bitbucket Pipelines with Compass Learn best practices for DevSecOps integrations and processes using real-world examples Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionImplementing DevOps practices and toolchains for automated testing and deployment can accelerate product development with minimal errors in the production environment. However, creating DevOps toolchains by integrating tools from various vendors presents challenges for both administrators and developers. Written by four well-known experts from the Atlassian community, this book addresses the complexities of DevOps toolchain creation and integration by leveraging Atlassian’s Open DevOps solution. Starting with a holistic overview of the DevOps and Atlassian Open DevOps solution, you’ll learn to integrate Jira with other tools. You’ll then find out how to create and integrate a CI/CD pipeline in Bitbucket for automated testing and deployment to Docker containers. With step-by-step guidance, you’ll connect Jira and Bitbucket with other tools, such as Snyk for security and SonarQube for testing, to form an extensive toolchain. You’ll also learn how Compass uses CheckOps for observability and how to use Confluence for documentation and reporting. Finally, you’ll leverage Opsgenie’s ChatOps functionality to enhance collaboration between developers and operations teams. By the end of this book, you’ll be able to establish your DevOps toolchain by integrating Atlassian tools to automate and optimize the software development lifecycle and beyond.What you will learn Extend reporting capabilities in Jira using Open DevOps Integrate Jira with popular tools for tracking the build and deployment status Track the progress of product ideas with Jira Product Discovery Document and report projects using Confluence Create and deploy CI/CD pipelines in Bitbucket and perform testing in SonarQube Integrate security scanning into your CI/CD pipeline using Snyk Create an observability portal in Compass Use Opsgenie to collaborate with other teams when incidents occur Who this book is for This book is a valuable resource for DevOps engineers, platform engineers, SREs, software developers, and Atlassian tool administrators who want to automate testing, integration, and deployment processes using the Atlassian DevOps toolchain. A basic understanding of DevOps processes will be beneficial. While prior knowledge of administering Atlassian tools may be helpful, it is not necessary, as the recipes cover the administrative tasks needed to implement the DevOps toolchain and practices. |
| difference between jira software and jira service management: Implementing Atlassian Confluence Eren Kalelioğlu, 2023-09-29 Harness the Power of Atlassian Confluence to achieve sustainable enterprise collaboration with this one-stop guide covering real-world business scenarios Key Features Manage cross-functional distributed teams working on enterprise resources with ease Extend Confluence with Atlassian tools such as Jira, Bitbucket, and third-party tools like Miro, Figma, and Dropbox Create a single source of truth for enterprise-wide projects for productive collaboration Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionImplementing Atlassian Confluence is an all-encompassing guide to the essential concepts of distributed work and leveraging Confluence to create a world-class collaboration environment. This book begins with an introduction to enterprise collaboration concepts and explains how to set up Confluence. You’ll quickly proceed to creating and maintaining dynamic content, effective cross-functional collaboration, and employing Confluence applications in scenarios such as software project management and knowledge bases. You’ll discover how to use Jira Service Management together with Confluence, set up personal spaces, implement centralized user management, address security risks, and explore suggested solutions on Confluence. Furthermore, you’ll integrate and extend Confluence with other Atlassian and third-party software. The book also contains tips and guidance on managing Confluence adoption, enabling you to focus on your team and provide them with a state-of-the-art remote collaboration environment. Complete with practical business scenarios, best practices, and examples, this book will help you gain a comprehensive understanding of Atlassian Confluence’s capabilities for enhancing collaboration within cross-functional teams.What you will learn Create, organize, and manage sustainable content on Confluence while enhancing collaboration Learn effective team collaboration techniques to boost productivity and efficiency Grasp the essential principles of scaling Confluence to meet your organizational needs Configure Confluence as a hub for external systems Use Jira Service Management and Confluence together Integrate Confluence with tools such as Google Workspace, Slack, Jira, and Teams for a seamless workflow Enhance Confluence by adding and personalizing new functionalities for your unique requirements Who this book is forThis Atlassian Confluence book is for anyone looking to leverage the world-class collaboration platform for remote and distributed teams to collaborate efficiently, securely, and enjoyably. Whether you are a Confluence administrator, Confluence user, project manager, agile team leader, member of a management information systems team, or part of an asynchronous team looking to adopt Atlassian Confluence, you’ll find value in this guide. |
| difference between jira software and jira service management: Jira Work Management for Business Teams John Funk, 2022-02-11 Explore all the fundamental concepts and major applications of Jira Work Management to build and manage your business projects efficiently Key Features Get to grips with Jira Core updates Discover how to use all the new JWM features such as lists, templates, calendars, and forms Learn about administration schemes, automation, and simple administration capabilities Book Description Jira Work Management (JWM) is the newest project management tool from Atlassian, replacing Atlassian's previous product, Jira Core Cloud. While Jira Software focuses on development groups, JWM is specifically targeted toward business teams in your organization, such as human resources, accounting, legal, and marketing, enabling these functional groups to manage and enhance their work, as well as stay connected with their company's developers and other technical groups. This book helps you to explore Jira project templates and work creation and guides you in modifying a board, workflow, and associated schemes. Jira Work Management for Business Teams takes a hands-on approach to JWM implementation and associated processes that will help you get up and running with Jira and make you productive in no time. As you explore the toolset, you'll find out how to create reports, forms, and dashboards. The book also shows you how to manage screens, field layouts, and administer your JWM projects effectively. Finally, you'll get to grips with the basics of creating automation rules and the most popular use cases. By the end of this Jira book, you'll be able to build and manage your own Jira Work Management projects and make basic project-related adjustments to achieve optimal productivity. What you will learn Understand how JWM can help your company to increase productivity Discover how to use templates to create projects quickly and with ease Leverage JWM's newest features, including an in-line editable list, a built-in calendar, a roadmap-style timeline, and an updated board Explore custom fields and see the impact of your project screen arrangement Get to grips with simple administration and how schemes can be used to ease maintenance Find out how Atlassian Marketplace apps can extend your Jira product Discover how to use automation to complete routine and repetitive tasks Who this book is for This book is for product managers and project managers who want to learn how to quickly get started with non-software projects in Jira. End users working as part of functional teams, including human resources, finance, legal, and marketing teams will also benefit greatly from this book. Familiarity with Jira is helpful but not required. |
| difference between jira software and jira service management: Large-Scale Scrum Craig Larman, Bas Vodde, 2016-09-30 The Go-To Resource for Large-Scale Organizations to Be Agile Rather than asking, “How can we do agile at scale in our big complex organization?” a different and deeper question is, “How can we have the same simple structure that Scrum offers for the organization, and be agile at scale rather than do agile?” This profound insight is at the heart of LeSS (Large-Scale Scrum). In Large-Scale Scrum: More with LeSS, Craig Larman and Bas Vodde have distilled over a decade of experience in large-scale LeSS adoptions towards a simpler organization that delivers more flexibility with less complexity, more value with less waste, and more purpose with less prescription. Targeted to anyone involved in large-scale development, Large-Scale Scrum: More with LeSS, offers straight-to-the-point guides for how to be agile at scale, with LeSS. It will clearly guide you to Adopt LeSS Structure a large development organization for customer value Clarify the role of management and Scrum Master Define what your product is, and why Be a great Product Owner Work with multiple whole-product focused feature teams in one Sprint that produces a shippable product Coordinate and integrate between teams Work with multi-site teams |
| difference between jira software and jira service management: Loved Martina Lauchengco, 2022-03-31 Most tech companies get marketing wrong because they don't know how to do product marketing right. The next in the bestselling SVPG series, LOVED shows what leaders like Apple, Netflix, Microsoft, and Salesforce do well and how to apply it to transform product marketing at your company. The best products can still lose in the marketplace. Why? They are beaten by products with stronger product marketing. Good product marketing is the difference between “also-ran” products versus products that lead. And yet, product marketing is widely misunderstood. Although it includes segmenting customers, positioning your product, creating product collateral, and supporting sales teams, great product marketing achieves much more. It directs the best way to bring your product to market. It shapes what the world thinks about your product and category. It inspires others to tell your product’s story. Part of the bestselling series including INSPIRED and EMPOWERED, LOVED explains the fundamentals of best-in-class product marketing for product teams, marketers, founders and any leader with a product and a vision. Sharing her personal stories as a former product and marketing leader at Microsoft and Netscape, and as an advisor to Silicon Valley startups, venture capitalist, and UC Berkeley engineering graduate school lecturer, Martina Lauchengco distills decades of lessons gleaned from working with hundreds of companies to make LOVED the definitive guide to modern product marketing. With dozens of stories from the trenches of market leaders as well as newer startups with products just beginning their journey, the book shows you: the centrality of product marketing to any product’s success the key skills and actions required to do it well the four fundamentals of product marketing and how to apply them how to hire, lead, and organize product marketing how product marketers optimize crucial collaboration with other functions one-sheet frameworks, tools and agile marketing practices that help simplify and elevate product marketing LOVED is an invitation to rethink tired notions of product marketing and practice a more dynamic, customer and market-centric version that creates raving fans and helps products achieve their full market potential. |
| difference between jira software and jira service management: Hands-On Agile Software Development with JIRA David Harned, 2018-07-30 Plan, track, and release great software Key Features Learn to create reports and dashboard for effective project management Implement your development strategy in JIRA. Practices to help you manage the issues in the development team Book Description As teams scale in size, project management can get very complicated. One of the best tools to deal with this kind of problem is JIRA. This book will start by organizing your project requirements and the principles of Agile development to get you started. You will then be introduced to set up a JIRA account and the JIRA ecosystem to help you implement a dashboard for your team's work and issues. You will learn how to manage any issues and bugs that might emerge in the development stage. Going ahead, the book will help you build reports and use them to plan the releases based on the study of the reports. Towards the end, you will come across working with the gathered data and create a dashboard that helps you track the project's development. What you will learn Create your first project (and manage existing projects) in JIRA Manage your board view and backlogs in JIRA Run a Scrum Sprint project in JIRA Create reports (including topic-based reports) Forecast using versions Search for issues with JIRA Query Language (JQL) Execute bulk changes to issues Create custom filters, dashboards, and widgets Create epics, stories, bugs, and tasks Who this book is for This book is for administrators who wants to apply the Agile approach to managing the issues, bugs, and releases in their software development projects using JIRA. |
| difference between jira software and jira service management: Fundamentals of Jira and Confluence Dr. Harjinthar Singh, Djoshkun Diko, Joaquín Antonio, 2022-04-07 Jira is an issue tracking product developed by Atlassian. It helps facilitate bug tracking and agile project management. This book is covers the fundamentals of using Jira, from the best practices to optimise your Jira experience to customisation to fit your needs. |
| difference between jira software and jira service management: Securing AI Model Weights Sella Nevo, Dan Lahav, Ajay Karpur, Yogev Bar-On, Henry Alexander Bradley, 2024-05-30 The authors describe how to secure the weights of frontier artificial intelligence and machine learning models (that is, models that match or exceed the capabilities of the most advanced models at the time of their development). |
| difference between jira software and jira service management: Ultimate ITIL® 4 Foundation Certification Guide Sankarsan Biswas, 2024-08-22 TAGLINE Turbo Charge Your IT career with ITSM Knowledge KEY FEATURES ● In-depth exploration of ITIL4, from foundational concepts to advanced practices, ensuring a holistic understanding of IT Service Management (ITSM). ● Actionable advice and strategies for implementing ITIL4, including a roadmap for certification and real-world solutions for organizational challenges. ● Emphasis on leveraging ITIL4 for driving innovation and digital transformation, preparing readers for future ITSM demands. DESCRIPTION The book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a layout that facilitates easy understanding and retention of information. This book provides a structured approach to preparing for ITIL certification exams, including study tips, practice questions, and summaries, which are tailored to aid in both certification preparation and practical implementation. It includes insights and tips from seasoned ITIL practitioners, providing readers with valuable perspectives from experts in the field. Given the evolving nature of ITIL, the book is updated with the latest practices, ensuring that readers are learning the most current practices in IT service management. The book emphasizes the practical application of ITIL, helping readers understand how to effectively implement ITIL practices in their daily work and organizational context. The book is a comprehensive, practical, and up-to-date resource for anyone looking to deepen their knowledge of ITIL, prepare for certification, and successfully implement ITIL practices in their professional roles. WHAT WILL YOU LEARN ● Gain a deep understanding of ITIL4 principles and best practices, enabling you to effectively manage and improve IT services. ● Learn strategies to enhance the quality, efficiency, and reliability of your organization’s IT services, leading to increased customer satisfaction and operational excellence. ● Acquire practical skills to plan, execute, and sustain ITIL4 implementations, ensuring smooth transitions and long-term success. ● Prepare thoroughly for ITIL certification exams with comprehensive guidance, tips, and strategies, boosting your credentials and career prospects. ● Understand how to leverage ITIL4 to innovate and transform IT operations, positioning your organization at the forefront of the digital era. ● Develop the ability to combine people, processes, and technology seamlessly for a comprehensive approach to IT Service Management (ITSM). WHO IS THIS BOOK FOR? This book is tailored for IT professionals and leaders at all levels aiming to enhance their IT Service Management skills, including IT managers, service delivery managers, ITIL practitioners, project managers, operations managers, service desk managers, governance officers, digital transformation leaders, and those preparing for ITIL certification. TABLE OF CONTENTS 1. Getting Started with ITIL and ITSM 2. Navigating the ITIL4 Landscape-1 3. Navigating the ITIL4 Landscape-2 4. A Holistic Approach to IT Service Management 5. General Management Practices – I 6. General Management Practices – II 7. General Management Practices - III 8. General Management Practices – IV 9. Technical Management Practices 10. Service Management Practices - I 11. Service Management Practices - II 12. Service Management Practices-III 13. Service Management Practices - IV 14. Service Management Practices - V 15. Roadmap for ITIL Certification 16. Digital Transformations With ITIL4 17. Implementing ITIL4 in Organizations Index |
| difference between jira software and jira service management: JIRA Agile Essentials Patrick Li, 2015-06-25 JIRA Agile (formerly known as GreenHopper) is a plugin that adds agile project management to any JIRA project. It allows you to visualize your existing process and stimulate incremental improvement. JIRA Agile brings the power of agile methodology to Atlassian JIRA. With JIRA Agile Essentials you will dive straight into the action, exploring critical agile terminologies and concepts in the context of JIRA Agile. Learn to install and run JIRA Agile, and set it up to run with Scrum and Kanban. Collaborate with your colleagues to define requirements, create user stories, and manage and plan sprints based on the availability of your members. Create reports and share your project progress with other stakeholders. With this practical guide, you will develop a great working knowledge of JIRA Agile and make your project management much more efficient. |
| difference between jira software and jira service management: Hands-On Test Management with Jira Afsana Atar, 2019-02-19 Learn best practices for testing with Jira and model industry workflows that can be used during the software development lifecycle Key FeaturesIntegrate Jira with test management tools such as Zephyr, Test Management, and SynapseRTUnderstand test case management, traceability, and test execution with reportsImplement continuous integration using Jira, Jenkins, and automated testing toolsBook Description Hands-On Test Management with Jira begins by introducing you to the basic concepts of Jira and takes you through real-world software testing processes followed by various organizations. As you progress through the chapters, the book explores and compares the three most popular Jira plugins—Zephyr, Test Management, and synapseRT. With this book, you’ll gain a practical understanding of test management processes using Jira. You’ll learn how to create and manage projects, create Jira tickets to manage customer requirements, and track Jira tickets. You’ll also understand how to develop test plans, test cases, and test suites, and create defects and requirement traceability matrices, as well as generating reports in Jira. Toward the end, you’ll understand how Jira can help the SQA teams to use the DevOps pipeline for automating execution and managing test cases. You’ll get to grips with configuring Jira with Jenkins to execute automated test cases in Selenium. By the end of this book, you’ll have gained a clear understanding of how to model and implement test management processes using Jira. What you will learnUnderstand QMS to effectively implement quality systems in your organizationExplore a business-driven structured approach to Test Management using TMap NEXTImplement different aspects of test planning, test strategy, and test execution Organize and manage Agile projects in Scrum and KanbanUncover Jira plugins available in the Atlassian Marketplace for testing and project managementConfigure a DevOps pipeline for continuous integration using Jira with JenkinsWho this book is for If you’re a quality assurance professional, software project manager, or test manager interested in learning test management best practices in your team or organization, this book is for you. Prior knowledge of test management and Jenkins will be beneficial in understanding the concepts covered in this book. |
| difference between jira software and jira service management: User Story Mapping Jeff Patton, Peter Economy, 2014-09-05 User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software |
| difference between jira software and jira service management: Jira 8 Administration Cookbook Patrick Li, 2019-06-27 Build customized solutions that fulfil your business requirements using the latest features of Jira 8 Key FeaturesLearn how to customize Jira applications to suit your organizational requirementsExtend Jira's capabilities for custom integrations with other products and services such as Slack and GitHubExplore practical recipes for troubleshooting and securing your Jira instances with best practicesBook Description Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, the chapter on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills to extend and customize your Jira implementation effectively. What you will learnLearn how to delegate administrator permissions effectivelyGain insights into integrating Jira with Bitbucket Cloud and GitHubExplore ways to collaborate with your internal teams on service requestsUnderstand how to add permissions to fieldsLearn how to set up SSO with Google Discover how to copy over configuration settings between Jira instancesWho this book is for This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpful. |
| difference between jira software and jira service management: Managing Information Technology Projects: Building A Body Of Knowledge In It Project Management Srinath Perera, Robert Eadie, 2023-03-07 Information Technology project management has changed dramatically over recent years. Drawing on the experiences of successful project management beyond the IT industry and synergizing cutting edge research with well-established practices in the IT industry, this book prefigures the 'next normal' in IT project management.As a milestone publication, this book augments and boosts the specialized body of knowledge in IT project management by capturing and consolidating key elements of this knowledge base. Chapters are presented in four distinct sections, each examining a different aspect of IT project management which includes — generic project management methodologies; teambuilding in relation to stakeholder management; the Iron Triangle of Time, Cost, Quality, and Risk; and new and innovative technologies and software for improved project management. Substantiated case studies and practical guidelines are designed to be of value to practitioners at all levels of IT project management: from novices' to experienced practitioners, while collectively elevating the body of knowledge and skills needed. This book aims to upgrade and update the knowledge of current practice to novices; offer pointers to experienced practitioners on potential areas for improvement; and provide innovative insights to undergraduates, researchers and other academics on the development, appreciation and application of IT project management knowledge. |
| difference between jira software and jira service management: JIRA Development Cookbook Jobin Kuruvilla, 2016-09-30 Your one-stop resource for mastering extensions and customizations in JIRA 7+ About This Book Explore the new features of JIRA 7 and best practices for agile development and integration with development tools Customize the look and feel of your JIRA UI to match your specific user needs Create seamless reports that make sense of your data through easy-to-use techniques Who This Book Is For If you are a JIRA developer or administrator, or a project manager who wants to fully exploit the exciting capabilities of JIRA, then this is the perfect book for you. What You Will Learn Create and deploy your own JIRA plugins Manipulate workflows to transform JIRA into a user-friendly system Create custom reports that show statistics for particular people, projects, versions, or other fields within issues Simplify reporting by writing your own JIRA gadgets, which can be added into a user's dashboard Master database handling by extending and retrieving custom field details from the database Deal with custom fields on an issue and program custom field option In Detail JIRA provides issue and project tracking for software development teams to improve code quality and the speed of development. With the new version of JIRA, you can create your own JIRA plugins and customize the look and feel of your JIRA UI easier than ever. JIRA Development Cookbook , Third Edition, is a one-stop resource to master extensions and customizations in JIRA. This book starts with recipes about simplifying the plugin development process followed by recipes dedicated to the plugin framework. Then, you will move on to writing custom field plugins to create new field types or custom searchers. You will also learn how to program and customize workflows to transform JIRA into a user-friendly system. With so much data spanning different projects, issues, and so on, we will cover how to work on reports and gadgets to get customized data according to our needs. At the end of the book, you will learn how to customize JIRA by adding new tabs, menus, and web items; communicate with JIRA via the REST APIs; and work with the JIRA database. Style and approach The most unique aspect of this book is its approach. This book is recipe-based, with real-world examples, that will empower you to implement agile processes and explore the exciting capabilities of Jira. |
| difference between jira software and jira service management: Team Topologies Matthew Skelton, Manuel Pais, 2019-09-17 Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs? Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams. Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization. |
| difference between jira software and jira service management: Gamification for Product Excellence Mike Hyzy, Bret Wardle, 2023-09-29 Streamline your product management process with gamification strategies, frameworks, and best practices from experts to create remarkable products Key Features Design gamification frameworks that captivate users and deliver a compelling experience Build a successful gamification strategy to go from concept to prototype to production with ease Gamify product management processes using game techniques to effectively lead teams and stakeholders Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionAre you trying to build a product that your audience loves to use? Game mechanics and psychology have been used for decades to increase engagement, convert users to buyers, and increase audience retention. Learning when and where to implement these tools can take your product from the middle of the pack to a must-have! This book begins by helping you get a clear understanding of gamification, its key concepts, and how product managers can leverage it to drive user engagement in non-game scenarios. As you progress through the chapters, you’ll learn different gamification frameworks, mechanics, and elements with structured ways to implement them while designing a successful gamification strategy tailored to a business case. You'll get a chance to implement and test the designed strategy prototype with the users for feedback. You’ll also discover how to sell your strategy to stakeholders to get full buy-in from the top down, along with how to gamify your product development process to drive innovation, engagement, and motivation. By the end of this book, you'll be primed to harness the power of gamification, and will have benefited from proven case studies, best practices, and tips, ensuring you are well-equipped to apply gamification principles to your work as a product development professional.What you will learn Explore gamification and learn how to engage your user with it Gain insights into the functionality and implementation of different gamification frameworks Master specific game elements and mechanics that can be used to improve user experiences Design a successful gamification strategy to test your hypothesis and develop a business case Implement and test the prototype you’ve created with users for feedback Say the right words to sell your gamification strategy to stakeholders Use design thinking exercises and game elements to improve the product management process Who this book is forIf you are a product manager, product leader, or product designer weaving gamified experiences and crafting exceptional digital products from conception to reality, then this book is the absolute right pick for you. The topics covered will enable you to level up your products and unleash their full potential through gamification. All the gamification strategies and frameworks discussed in this book can be practically applied across different domains with ease. |
| difference between jira software and jira service management: The Project Manager's Guide to Mastering Agile Charles G. Cobb, 2015-01-05 Streamline project workflow with expert agile implementation The Project Management Profession is beginning to go through rapid and profound transformation due to the widespread adoption of agile methodologies. Those changes are likely to dramatically change the role of project managers in many environments as we have known them and raise the bar for the entire project management profession; however, we are in the early stages of that transformation and there is a lot of confusion about the impact it has on project managers: There are many stereotypes and misconceptions that exist about both Agile and traditional plan-driven project management, Agile and traditional project management principles and practices are treated as separate and independent domains of knowledge with little or no integration between the two and sometimes seen as in conflict with each other Agile and Waterfall are thought of as two binary, mutually-exclusive choices and companies sometimes try to force-fit their business and projects to one of those extremes when the right solution is to fit the approach to the project It’s no wonder that many Project Managers might be confused by all of this! This book will help project managers unravel a lot of the confusion that exists; develop a totally new perspective to see Agile and traditional plan-driven project management principles and practices in a new light as complementary to each other rather than competitive; and learn to develop an adaptive approach to blend those principles and practices together in the right proportions to fit any situation. There are many books on Agile and many books on traditional project management but what’s very unique about this book is that it takes an objective approach to help you understand the strengths and weaknesses of both of those areas to see how they can work synergistically to improve project outcomes in any project. The book includes discussion topics, real world case studies, and sample enterprise-level agile frameworks that facilitate hands-on learning as well as an in-depth discussion of the principles behind both Agile and traditional plan-driven project management practices to provide a more thorough level of understanding. |
| difference between jira software and jira service management: Data Science for Business Professionals Probyto Data Science and Consulting Pvt. Ltd., 2020-05-06 Primer into the multidisciplinary world of Data Science KEY FEATURESÊÊ - Explore and use the key concepts of Statistics required to solve data science problems - Use Docker, Jenkins, and Git for Continuous Development and Continuous Integration of your web app - Learn how to build Data Science solutions with GCP and AWS DESCRIPTIONÊ The book will initially explain the What-Why of Data Science and the process of solving a Data Science problem. The fundamental concepts of Data Science, such as Statistics, Machine Learning, Business Intelligence, Data pipeline, and Cloud Computing, will also be discussed. All the topics will be explained with an example problem and will show how the industry approaches to solve such a problem. The book will pose questions to the learners to solve the problems and build the problem-solving aptitude and effectively learn. The book uses Mathematics wherever necessary and will show you how it is implemented using Python with the help of an example dataset.Ê WHAT WILL YOU LEARNÊÊ - Understand the multi-disciplinary nature of Data Science - Get familiar with the key concepts in Mathematics and Statistics - Explore a few key ML algorithms and their use cases - Learn how to implement the basics of Data Pipelines - Get an overview of Cloud Computing & DevOps - Learn how to create visualizations using Tableau WHO THIS BOOK IS FORÊ This book is ideal for Data Science enthusiasts who want to explore various aspects of Data Science. Useful for Academicians, Business owners, and Researchers for a quick reference on industrial practices in Data Science.Ê TABLE OF CONTENTS 1. Data Science in Practice 2. Mathematics Essentials 3. Statistics Essentials 4. Exploratory Data Analysis 5. Data preprocessing 6. Feature Engineering 7. Machine learning algorithms 8. Productionizing ML models 9. Data Flows in Enterprises 10. Introduction to Databases 11. Introduction to Big Data 12. DevOps for Data Science 13. Introduction to Cloud Computing 14. Deploy Model to Cloud 15. Introduction to Business IntelligenceÊ 16. Data Visualization Tools 17. Industry Use Case 1 Ð FormAssist 18. Industry Use Case 2 Ð PeopleReporter 19. Data Science Learning Resources 20. Do It Your Self Challenges 21. MCQs for Assessments |
| difference between jira software and jira service management: Agile Project Management with Kanban Eric Brechner, 2015-02-25 Use Kanban to maximize efficiency, predictability, quality, and value With Kanban, every minute you spend on a software project can add value for customers. One book can help you achieve this goal: Agile Project Management with Kanban. Author Eric Brechner pioneered Kanban within the Xbox engineering team at Microsoft. Now he shows you exactly how to make it work for your team. Think of this book as “Kanban in a box”: open it, read the quickstart guide, and you’re up and running fast. As you gain experience, Brechner reveals powerful techniques for right-sizing teams, estimating, meeting deadlines, deploying components and services, adapting or evolving from Scrum or traditional Waterfall, and more. For every step of your journey, you’ll find pragmatic advice, useful checklists, and actionable lessons. This truly is “Kanban in a box”: all you need to deliver breakthrough value and quality. Use Kanban techniques to: Start delivering continuous value with your current team and project Master five quick steps for completing work backlogs Plan and staff new projects more effectively Minimize work in progress and quickly adjust to change Eliminate artificial meetings and prolonged stabilization Improve and enhance customer engagement Visualize workflow and fix revealed bottlenecks Drive quality upstream Integrate Kanban into large projects Optimize sustained engineering (contributed by James Waletzky) Expand Kanban beyond software development |
| difference between jira software and jira service management: Building Insanely Great Products David Fradin, 2016-11-30 Building Insanely Great Products: Some Products Fail, Many Succeed...This is their Story is dedicated to one goal: To help you learn how you can enhance the chances of product success and reduce product failure. Steve Jobs coined the term “Building Insanely Great Products” and this book with many real-life examples tells the story of what he meant by that phrase and how every organization can build insanely great products and services. Building Insanely Great Products covers the six keys to success, how to do market research, the importance of customer loyalty, innovation and design, using personas for development and not just marketing, determining the product’s value proposition, the correct way to prioritize product features, market sizing that works, market segmentation, product positioning, distribution strategy, product lifecycle framework and process, and the customer journey and digital transformation. As Steve Johnson, the grandfather of product management training says: “... we’ve learned that companies often don’t know why they succeed and why they fail. Many rely on luck; too many rely on “HIPPO”—the highest paid person's opinion. And if you don’t know why you succeed, you won’t know how to succeed again. |
| difference between jira software and jira service management: Mastering ITIL Cybellium Ltd, 2023-09-06 Cybellium Ltd is dedicated to empowering individuals and organizations with the knowledge and skills they need to navigate the ever-evolving computer science landscape securely and learn only the latest information available on any subject in the category of computer science including: - Information Technology (IT) - Cyber Security - Information Security - Big Data - Artificial Intelligence (AI) - Engineering - Robotics - Standards and compliance Our mission is to be at the forefront of computer science education, offering a wide and comprehensive range of resources, including books, courses, classes and training programs, tailored to meet the diverse needs of any subject in computer science. Visit https://www.cybellium.com for more books. |
| difference between jira software and jira service management: Consumer Behaviour: Asia-Pacific Edition Wayne D. Hoyer, Deborah J. MacInnis, Rik Pieters, Eugene Chan, Gavin Northey, 2017-01-01 Cutting edge and relevant to the local context, this first Australia and New Zealand edition of Hoyer, Consumer Behaviour, covers the latest research from the academic field of consumer behaviour. The text explores new examples of consumer behaviour using case studies, advertisements and brands from Australia and the Asia-Pacific region. The authors recognise the critical links to areas such as marketing, public policy and ethics, as well as covering the importance of online consumer behaviour with significant content on how social media and smartphones are changing the way marketers understand consumers. * Students grasp the big picture and see how the chapters and topics relate to each other by reviewing detailed concept maps * Marketing Implications boxes examine how theoretical concepts have been used in practice, and challenge students to think about how marketing decisions impact consumers * Considerations boxes require students to think deeply about technological, research, cultural and international factors to consider in relation to the contemporary consumer * Opening vignettes and end-of-chapter cases give students real-world insights into, and opportunities to analyse consumer behaviour, with extensive Australian and international examples providing issues in context |
| difference between jira software and jira service management: SAFe® for DevOps Practitioners Robert Wen, Harry Koehnemann, 2022-12-16 Discover how the DevOps approach with Scaled Agile Framework helps you develop and deliver high-quality, secured solutions with a reduced risk of production failures with this step-by-step guide Key FeaturesExplore the five elements of the CALMR approach to avoid product development challengesUse value stream management to introduce systems thinking and flow for product developmentDemonstrate how the CD pipeline combines practices and technology to optimize your value streamPurchase of the print or Kindle book includes a free eBook in the PDF formatBook Description Product development and release faces overlapping challenges due to the combined pressure of delivering high-quality products in shorter time-to-market cycles, along with maintaining proper operation and ensuring security in a complex high-tech environment. This calls for new ways of overcoming these challenges from design to development, to release, and beyond. SAFe® for DevOps Practitioners helps you use a DevOps approach with the Scaled Agile Framework and details how value streams help you resolve these challenges using examples and use cases. The book begins by explaining how the CALMR approach makes DevOps effective in resolving product development roadblocks. Next, you'll learn to apply value stream management to establish a value stream that enables product development flow, measure its effectiveness through appropriate feedback loops, and find ways of improving it. Finally, you'll get to grips with implementing a continuous delivery pipeline that optimizes the value stream through four phases during release on demand. This book complements the latest SAFe DevOps courses, and you'll find it useful while studying for the SAFe DevOps Practitioner (SDP) certification. By the end of this DevOps book, you'll have gained a clear understanding of how to achieve continuous execution and release on demand using DevOps and SAFe. What you will learnUnderstand the important elements of the CALMR approachDiscover how to organize around value using value stream mappingMeasure your value stream using value stream metricsImprove your value stream with continuous learningUse continuous exploration to design high-quality and secure featuresPrevent rework and build in quality using continuous integrationAutomate delivery with continuous deploymentMeasure successful outcomes with Release on DemandWho this book is for This book is for IT professionals such as DevOps and DevSecOps practitioners, SREs, and managers who are interested in implementing DevOps practices using the Scaled Agile Framework (SAFe) approach. Basic knowledge of DevOps and agile software development lifecycle and methodology will be helpful. |
Percentage Difference Calculator
Aug 17, 2023 · Percentage Difference Formula: Percentage difference equals the absolute value of the change in value, divided by the average of the 2 numbers, all multiplied by 100. We then …
DIFFERENCE Definition & Meaning - Merriam-Webster
The meaning of DIFFERENCE is the quality or state of being dissimilar or different. How to use difference in a sentence.
DIFFERENCE | English meaning - Cambridge Dictionary
DIFFERENCE definition: 1. the way in which two or more things which you are comparing are not the same: 2. a…. Learn more.
Difference or Diference – Which is Correct? - Two Minute English
May 21, 2025 · The correct spelling is difference. The word ‘diference’ with a single ‘f’ is a common misspelling and should be avoided. ‘Difference’ refers to the quality or condition of being unlike …
difference - Wiktionary, the free dictionary
Apr 23, 2025 · difference (countable and uncountable, plural differences) (uncountable) The quality of being different. You need to learn to be more tolerant of difference. (countable) A …
Difference - Definition, Meaning & Synonyms - Vocabulary.com
In math, a difference is the remainder left after subtracting one number from another. Chimps and gorillas are both apes, but there are a lot of differences between them. If something doesn't …
difference noun - Definition, pictures, pronunciation and usage …
Definition of difference noun from the Oxford Advanced Learner's Dictionary. [countable, uncountable] the way in which two people or things are not like each other; the way in which …
DIFFERENCE definition and meaning | Collins English Dictionary
The difference between two things is the way in which they are unlike each other.
Difference - definition of difference by The Free Dictionary
Difference is the most general: differences in color and size; a difference of degree but not of kind. Dissimilarity and unlikeness often suggest a wide or fundamental difference: the dissimilarity …
DIFFERENCE Definition & Meaning - Dictionary.com
Difference, discrepancy, disparity, dissimilarity imply perceivable unlikeness, variation, or diversity. Difference refers to a lack of identity or a degree of unlikeness: a difference of opinion; a …
Percentage Difference Calculator
Aug 17, 2023 · Percentage Difference Formula: Percentage difference equals the absolute value of the change in value, divided by the average of the 2 numbers, all multiplied by 100. We then …
DIFFERENCE Definition & Meaning - Merriam-Webster
The meaning of DIFFERENCE is the quality or state of being dissimilar or different. How to use difference in a sentence.
DIFFERENCE | English meaning - Cambridge Dictionary
DIFFERENCE definition: 1. the way in which two or more things which you are comparing are not the same: 2. a…. Learn more.
Difference or Diference – Which is Correct? - Two Minute English
May 21, 2025 · The correct spelling is difference. The word ‘diference’ with a single ‘f’ is a common misspelling and should be avoided. ‘Difference’ refers to the quality or condition of …
difference - Wiktionary, the free dictionary
Apr 23, 2025 · difference (countable and uncountable, plural differences) (uncountable) The quality of being different. You need to learn to be more tolerant of difference. (countable) A …
Difference - Definition, Meaning & Synonyms - Vocabulary.com
In math, a difference is the remainder left after subtracting one number from another. Chimps and gorillas are both apes, but there are a lot of differences between them. If something doesn't …
difference noun - Definition, pictures, pronunciation and usage …
Definition of difference noun from the Oxford Advanced Learner's Dictionary. [countable, uncountable] the way in which two people or things are not like each other; the way in which …
DIFFERENCE definition and meaning | Collins English Dictionary
The difference between two things is the way in which they are unlike each other.
Difference - definition of difference by The Free Dictionary
Difference is the most general: differences in color and size; a difference of degree but not of kind. Dissimilarity and unlikeness often suggest a wide or fundamental difference: the dissimilarity …
DIFFERENCE Definition & Meaning - Dictionary.com
Difference, discrepancy, disparity, dissimilarity imply perceivable unlikeness, variation, or diversity. Difference refers to a lack of identity or a degree of unlikeness: a difference of …
