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| director of knowledge management: The KM Cookbook Chris J Collison, Paul J Corney, Patricia Lee Eng, 2019-08-09 The KM Cookbook serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy. The arrival of an internationally agreed standard and vocabulary, imbues fresh professional credibility to the field of Knowledge Management. Moving it on from a street food market of disparate approaches, it provides knowledge managers with a brand-new kitchen, and a moment during which they can pause and consider the service that they provide to their organisations. The KM Cookbook uses the metaphor of the restaurant, its cuisine, owner, chef, staff, ingredients, menu-planners, customers – and a restaurant critic, to serve up ISO 30401 on a plate for the readers. The second half of the book illustrates aspects of the standard by exploring sixteen different examples of KM in practice around the world, through the reflections of their own ‘KM chefs’. Case studies include: General Electric, World Bank, USAID, Schlumberger, PROCERGS, Médecins Sans Frontières, Transport for London, International Olympic Committee, TechnipFMC, Linklaters, Syngenta, Defence Science & Technology Laboratory, Financial Conduct Authority, Petroleum Development Oman, Saudi Aramco and MAPNA. This book will be invaluable for CKOs, CIOs, CEOs and knowledge and information managers seeking to gain professional recognition for their function and to review their approach within a new framework. |
| director of knowledge management: Knowledge Management Pasi Virtanen, Nina Helander, 2010-03-01 This book is a compilation of writings handpicked in esteemed scientific conferences that present the variety of ways to approach this multifaceted phenomenon. In this book, knowledge management is seen as an integral part of information and communications technology (ICT). The topic is first approached from the more general perspective, starting with discussing knowledge management’s role as a medium towards increasing productivity in organizations. In the starting chapters of the book, the duality between technology and humans is also taken into account. In the following chapters, one may see the essence and multifaceted nature of knowledge management through branch-specific observations and studies. Towards the end of the book the ontological side of knowledge management is illuminated. The book ends with two special applications of knowledge management. |
| director of knowledge management: Making Knowledge Management Clickable Joseph Hilger, Zachary Wahl, 2022 This book bridges the gap between knowledge management and technology. It embraces the complete lifecycle of knowledge, information, and data from how knowledge flows through an organization to how end users want to handle it and experience it. Whether your intent is to design and implement a single technology or a complete collection of KM systems, this book provides the foundations necessary for success. It will help you understand your organization's needs and opportunities, strategize and prioritize features and functions, design with the end user in mind, and finally build a system that your users will embrace and which will realize meaningful business value for your organization. The book is the culmination of the authors' collective careers, a combined sixty years of experience doing exactly what is detailed in this book. Their guidance has been honed by their own successes and failures as well as many others they have researched in order to provide a comprehensive study on KM transformations and the technologies that help to enable them. They have successfully applied this knowledge as the founders and leaders of the world's largest dedicated knowledge management consultancy, which runs these projects for many of the world's most complex organizations. They are writing as practitioners directly to other practitioners with the intent to enable them to apply and benefit from their knowledge and experience. Compelling reading for KM practitioners looking to ensure their technology decisions support their business and organizational objectives. - Margot Brown, Director of Knowledge Management, World Bank Group We are two years into our KM Transformation and if I'd had this book beforehand, it would have made the journey smoother and faster! This is a great playbook for how to plan, organize, and execute a KM transformation. - Stephanie Hill, Senior Director, Global Customer Services, PayPal. |
| director of knowledge management: The Knowledge Manager's Handbook Nick Milton, Patrick Lambe, 2019-10-03 WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture. |
| director of knowledge management: Knowledge Management Initiatives In Singapore Margaret Joo Yian Tan, Madanmohan Rao, 2013-04-24 Knowledge Management Initiatives in Singapore is the first book that provides descriptive analyses of the award-winning knowledge management projects undertaken by the public sector organisations in Singapore. It features 12 organisations honoured for their outstanding efforts to understand and implement knowledge management, not only to enhance tactical efficiency and effectiveness but also to plan for strategic opportunities in the dynamic environment. Based on these successful case studies, the book provides a comprehensive overview and approach for organisations to understand how to plan and execute their knowledge management journeys. This includes analysing the rationale, thereby calibrating specific knowledge management plans and roles; identifying resources for knowledge management implementation (such as people, process and technology); and evaluating the outcomes and future paths. This book will be invaluable to managers, knowledge management practitioners and graduate students in the field, offering deep actionable insights on the implementation of knowledge management projects and providing a balanced perspective of organisational knowledge management encompassing both theory and pragmatism. |
| director of knowledge management: The Knowledge Manager's Handbook Nick Milton, Patrick Lambe, 2016-04-03 The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. Because knowledge management is not a one-size-fits-all method, you need a framework tailored to your organization and its priorities. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within your organization. Knowledge management experts Nick Milton and Patrick Lambe draw on their practical experience as consultants and project leaders to guide you through each stage of creating and implementing a knowledge management framework to answer your organization's specific needs. The framework takes into account the four essential aspects of knowledge management - people, processes, technologies and governance - and shows how each of these can be optimized to unlock the value of your organization's knowledge. With international case studies from organizations of all sizes and sectors, and user-friendly templates and checklists to help you implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end to end guide to making a sustainable change in your organization's knowledge management culture. |
| director of knowledge management: The New Edge in Knowledge Carla O'Dell, Cindy Hubert, 2011-03-01 The best thinking and actions in the fast-moving arena of collaboration and knowledge management The New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today. Build or retrofit your organization for new ways of working and collaboration by using knowledge management Adapt to today's most popular ways to collaborate such as social networking Overcome organization silos, knowledge hoarding and not invented here resistance Take advantage of emerging technologies and mobile devices to build networks and share knowledge Identify what can be learned from Facebook, Twitter, Google and Amazon to make firms and people smarter, stronger and faster Straightforward and easy-to-follow, this is the resource you'll turn to again and again to get-and stay-in the know. Plus, the book is filled with real-world examples – the case studies and snapshots of how best practice companies are achieving success with knowledge management. Praise for The New Edge in Knowledge: How Knowledge Management is Changing the Way We Do Business “You may think you know knowledge management, but this is new—how knowledge initiatives can incorporate social media, mobile technologies, and learning, for example. This book integrates the new knowledge management with the best of the old, such as communities of practice and measurement. KM still matters, and this book tells you why.” —Thomas H. Davenport, President’s Distinguished Professor of IT and Management, Babson College Over the last decade, knowledge management has emerged as a key success factor for the modern corporation, driven by tremendous advances in business analytics. This book studies the best practices in knowledge management and how leadership companies are applying them today. —Virginia M. Rometty, Senior Vice President and Group Executive Sales, Marketing and Strategy, IBM “APQC has been on the leading edge of knowledge management for almost two decades. O’Dell and Hubert have captured those best practices and created a road map to transform the way people work. Reap the benefits of their experience.” —C. Jackson Grayson, Chairman and Founder, APQC and co-author of If Only We Knew What We Know “The New Edge in Knowledge is a useful how-to manual that takes best practice sharing and organizational capability building to the next level: Web 2.0, social networking, mobility, and communities of practice. National and international examples show how companies can create strategic alignment and systematic management to transfer knowledge rapidly and effectively.” —Rosabeth Moss Kanter, Harvard Business School professor and author of SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good What has made our KM program strong is sticking to the fundamentals-- that's exactly what this book outlines. It provides trusted advisor guidance on how any company or organization can take the concrete steps to create and implement a world class KM strategy. —Dan Ranta, Director of Knowledge Sharing, ConocoPhillips “Carla O'Dell and Cindy Hubert have written an amazingly down to earth, useful and practical book on knowledge management and its importance to modern business. Starting with the distinction between information and knowledge, they provide a viewpoint that leaves IT in the dust. Read it to prepare for tomorrow's world!” —A. Gary Shilling, President, A. Gary Shilling & Co., Inc. “A practical business approach to knowledge management, this book covers KM's value proposition for any organization, provides proven strategies and approaches to make it work, shares how to measure KM's impact, and illustrates high level knowledge sharing with wonderful case studies. Well done!” —Jane Dysart, Conference Chair, KMWorld & Partner, Dysart & Jones Associates “This book is a tour de force in the field of knowledge management. Read every single page and learn about best practices from the leading firms around the world. All of this and more from the company that leads the way in the field: APQC. I highly recommend it for your bookshelf.” —Dr. Nick Bontis, Director, Institute for Intellectual Capital Research “Food for thought from two of the pioneers. Carla O’Dell and Cindy Hubert have been in the trenches with many of the organizations that have succeeded in leveraging KM for business benefit. They recognized early the symbiotic relationship between knowledge flow and work flow and have guided practitioners in the quest to optimize and streamline both.” — Reid Smith, Enterprise Content Management Director, Marathon Oil Company “Carla O’Dell and Cindy Hubert take knowledge management from vague idea to strategic enabler. In so doing, they clear up the not only the whats, but the whys and the hows. This book establishes knowledge management as an organizational discipline. The authors offer a straightforward set of execution steps, coaching readers on how to launch their own knowledge management programs in a deliberate and rigorous way.” —Jill Dyché, Partner and Co-Founder, Baseline Consulting; Author of Customer Data Integration: Reaching a Single Version of the Truth “The authors and APQC have put together an excellent ‘how to’ manual for Knowledge Management (KM) that can benefit any organization, from those experienced in KM to those just starting. The authors have taken their years of experience and excellence in this field and written a masterful introduction and design manual that incorporates industry best-practices and alerts readers to the pitfalls they are likely to encounter. This book needs to be in the hands of every KM professional and corporate senior leader.” —Ralph Soule, a member of the US Navy |
| director of knowledge management: The Routledge Companion to Knowledge Management Jin Chen, Ikujiro Nonaka, 2022-05-22 Knowledge when properly leveraged and harnessed contributes to effective organizational performance. How much an organization benefits from knowledge would depend on how well knowledge has been managed. There have been challenges to implementing knowledge management in today’s dramatically different world from before. This comprehensive reference work is a timely guide to understanding knowledge management. The book covers key themes of knowledge management which includes the basic framework of knowledge management and helps readers to understand the state of art of knowledge management both from the aspects of theory and practice, from the perspectives of strategy, organization, resources, as well as institution and organizational culture. This reference work reflects the increasingly important role of both philosophy and digital technologies in knowledge management research and practice. This handbook will be an essential resource for knowledge management scholars, researchers and graduate students. |
| director of knowledge management: Knowledge Management Handbook Jay Liebowitz, 1999-02-25 Many organizations are now realizing that their competitive edge lies mostly in the brainpower-the intellectual capital-of their employees and management. To stay ahead of the pack, companies must leverage their knowledge, internally and externally. But it is not enough to develop lessons-learned databases. Experts now believe the current savior of organizations is knowledge management-the conceptualization, review, consolidation, and action phases of creating, securing, combining, coordinating, and retrieving knowledge-in short, the process of creating value from an organization's intangible assets. Jay Liebowitz, one of the leading knowledge management and expert systems authorities in the world, brings together over thirty articles contributed by the top researchers and practitioners to produce what seems destined to become the key reference for this emerging field. With it you will find: How to create a knowledge-sharing environment How senior executives can show tangible benefits using methods that value the intellectual capital-especially the human capital within the organization How knowledge management is not the same as information management How senior management commitment and involvement are essential to the success of a knowledge management system |
| director of knowledge management: The New Knowledge Management Mark W. McElroy, 2010-02-17 'The New Knowledge Management' is the story of the birth of second-generation knowledge management, told from the perspective of one its chief architects, Mark W. McElroy. Unlike its first-generation cousin, second-generation Knowledge Management seeks to enhance knowledge production, not just knowledge sharing. As a result, 'The New Knowledge Management' expands the overall reach of knowledge management to include innovation management for the very first time. 'The New Knowledge Management' introduces the concept of second-generation knowledge management to the business community. Mark W. McElroy has assembled a collection of his own essays, written over the past four years, chronicling the development of related thinking in the field. Unlike first-generation KM, mainly focusing on value derived from knowledge sharing, second-generation thinking formally adds knowledge making to the scope of KM. In this way second-generation KM expands the overall reach of KM to include innovation management for the very first time. 'The New Knowledge Management' finally begins to bridge the gap between KM and the field of organizational learning, which up until now have been viewed as miles apart. |
| director of knowledge management: Knowledge Management and Engineering with Decisional DNA Edward Szczerbicki, Cesar Sanin, 2020-02-04 This is the first book on experience-based knowledge representation and knowledge management using the unique Decisional DNA (DDNA) technology. The DDNA concept is roughly a decade old, and is rapidly attracting increasing attention and interest among researchers and practitioners. This comprehensive book provides guidelines to help readers develop experience-based tools and approaches for smart engineering of knowledge, data and information. It does not attempt to offer ultimate answers, but instead presents ideas and a number of real-world case studies to explore and exemplify the complexities and challenges of modern knowledge engineering issues. It also increases readers’ awareness of the multifaceted interdisciplinary character of such issues to enable them to consider – in different ways – developing, evaluating, and supporting smart knowledge engineering systems that use DDNA technology based on experience. |
| director of knowledge management: Knowledge Management Paul R. Gamble, John Blackwell, 2001 Knowledge management can be defined as identifying, organizing, transferring and using the information and knowledge, both personal and institutional, within an organization to support its strategic objectives. Knowledge Management sets out to show readers how to do so. |
| director of knowledge management: Knowledge Management Peter Massingham, 2019-10-07 An overview of what knowledge management is, the theoretical basis behind it, and practical insights into how it can be implemented effectively in a professional setting. Starting with a discussion of how knowledge management has evolved, how it adds value for organisations, and how it′s success can be measured. The book then covers best practice and the key activities associated with doing knowledge management, including knowledge strategy, managing knowledge loss and knowledge sharing. Finishing with a discussion of knowledge management’s role in international business and what future developments are expected in the field. Practical insights are drawn from around the world, with case studies such as how NASA forgot how to send a man to the Moon, Acer: The smiling Asian tiger, and why Saudi Arabia’s experts do not learn from overseas experts. The book is supported by online resources for lecturers and students, including PowerPoint slides, an instructor’s manual, access to SAGE journal articles, and scorecards for measuring usefulness of knowledge management tools. Suitable reading for undergraduate and postgraduate business and management students on knowledge management & organizational learning modules. |
| director of knowledge management: Knowledge Management in Digital Change Klaus North, Ronald Maier, Oliver Haas, 2018-02-26 This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies. It analyzes how the disruptive power of digitization is becoming a major challenge for knowledge-based value creation worldwide, and subsequently examines the changes in how we manage information and knowledge, communicate, collaborate, learn and decide within and across organizations. The book highlights the opportunities provided by disruptive renewal, while also stressing the need for knowledge workers and organizations to transform governance, leadership and work organization. Emerging new business models and digitally enabled co-creation are presented as drivers that can help establish new ways of managing knowledge. In turn, a number of carefully selected and interpreted case studies provide a link to practice in organizations. |
| director of knowledge management: Creating Knowledge Based Organizations Jatinder N. D. Gupta, Sushil Kumar Sharma, 2004-01-01 Creating Knowledge Based Organizations brings together high quality concepts and techniques closely related to organizational learning, knowledge workers, intellectual capital, and knowledge management. It includes the methodologies, systems and approaches that are needed to create and manage knowledge based organizations. |
| director of knowledge management: Analytics and Knowledge Management Suliman Hawamdeh, Hsia-Ching Chang, 2018-08-06 The process of transforming data into actionable knowledge is a complex process that requires the use of powerful machines and advanced analytics technique. Analytics and Knowledge Management examines the role of analytics in knowledge management and the integration of big data theories, methods, and techniques into an organizational knowledge management framework. Its chapters written by researchers and professionals provide insight into theories, models, techniques, and applications with case studies examining the use of analytics in organizations. The process of transforming data into actionable knowledge is a complex process that requires the use of powerful machines and advanced analytics techniques. Analytics, on the other hand, is the examination, interpretation, and discovery of meaningful patterns, trends, and knowledge from data and textual information. It provides the basis for knowledge discovery and completes the cycle in which knowledge management and knowledge utilization happen. Organizations should develop knowledge focuses on data quality, application domain, selecting analytics techniques, and on how to take actions based on patterns and insights derived from analytics. Case studies in the book explore how to perform analytics on social networking and user-based data to develop knowledge. One case explores analyze data from Twitter feeds. Another examines the analysis of data obtained through user feedback. One chapter introduces the definitions and processes of social media analytics from different perspectives as well as focuses on techniques and tools used for social media analytics. Data visualization has a critical role in the advancement of modern data analytics, particularly in the field of business intelligence and analytics. It can guide managers in understanding market trends and customer purchasing patterns over time. The book illustrates various data visualization tools that can support answering different types of business questions to improve profits and customer relationships. This insightful reference concludes with a chapter on the critical issue of cybersecurity. It examines the process of collecting and organizing data as well as reviewing various tools for text analysis and data analytics and discusses dealing with collections of large datasets and a great deal of diverse data types from legacy system to social networks platforms. |
| director of knowledge management: Key Issues in the New Knowledge Management Joseph M. Firestone, Mark W. McElroy, 2012-06-25 In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management (TNKM) provide an in-depth analysis of the most important issues in the field of Knowledge Management. The issues the book addresses are central in the field today: * The Knowledge Wars, or the issue of how you define knowledge determines how you manage it * The nature of knowledge processing * Information management or knowledge management? * Three views on the evolution of knowledge management * The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems * Is culture a barrier in knowledge management? * The Open Enterprise and accelerated sustainable innovation * Portals * How should one evaluate KM software? * Intellectual Capital * Measuring the impact of KM initiatives on the organization and the bottom line * KM and terrorism |
| director of knowledge management: Knowledge Building and Knowledge Sharing Kazuhiro Fuchi, Toshio Yokoi, 1994 Describing the core technology which will be used to build the advanced global information society of the 21st century, this study addresses social demands, language technology, knowledge technology and the sources and infrastructure of knowledge. |
| director of knowledge management: Effective Knowledge Management for Law Firms Matthew Parsons, 2004-07-01 While there is significant interest in knowledge management as it applies to legal environments, there are very few books specifically focused on this topic. In Effective Knowledge Management For Law Firms, Matthew Parsons expertly fills this gap by drawing on his work with a leading commercial law firm, Mallesons Stephen Jaques. He examines how law firms can implement a knowledge strategy to support their business strategy, rather than getting beguiled by fads and technology. Parsons first outlines the terrain, including what knowledge management means, the business and economics of law firms, and how lawyers work as knowledge workers. He then introduces a methodology for creating and implementing law firm knowledge strategy, which combines for the first time the interrelated aspects of recruiting, training, research, document production, information management, and digital knowledge strategy. Parsons goes beyond theories to provide detailed, practical help for the analysis, implementation, and measurement of performance-increasing initiatives. This book will be an invaluable resource for all those involved with the management and leadership of law firms and knowledge management initiatives. |
| director of knowledge management: Knowledge Management Hans-Christoph Hobohm, 2011-08-08 It is a widely accepted that Knowledge Management constitutes a key asset for the information professional. Management theory has always pointed to the fact that libraries and librarians in particular play an important role in an organization (be it an enterprise, a city, or a society as a whole). The papers collected in this volume demonstrate why and how - from the libraries' perspective. They discuss some fundamental implications of Knowledge Management as a key activity area for libraries, analyse key issues and instruments and give some best practice examples. Among the contributing authors the reader will find Larry Prusak, James Matarazzo, Michael Koenig, Rafael Capurro, Susan Henczel, Irene Wormell and Rainer Kuhlen. The book brings together eighteen important texts for the topic not only from IFLA workshops and conferences but also from other sources such as the SLA (Special Libraries Association). The inclusion of several original contributions makes this reader essential for all concerned with the future role of the library in business and society. |
| director of knowledge management: Knowledge Management Daryl Morey, Mark T. Maybury, Bhavani M. Thuraisingham, 2002 An introduction to the field of knowledgemanagement. |
| director of knowledge management: Knowledge Driven Service Innovation and Management: IT Strategies for Business Alignment and Value Creation Chew, Eng K., 2012-11-30 This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources--Provided by publisher. |
| director of knowledge management: From Knowledge Management to Strategic Competence Joseph Tidd, 2000 The business and academic communities pay much interest to the concept of knowledge management and strategic competencies or core capabilities; that is, how organizations define and differentiate themselves. This text attempts to establish the links between strategic competencies, knowledge management, organizational learning and innovation management - specifically, how an organization identifies, assesses and exploits its competencies, and translates these into new processes, products and services. |
| director of knowledge management: Knowledge Management Kai Mertins, Peter Heisig, Jens Vorbeck, 2013-03-19 The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries. |
| director of knowledge management: Knowledge Management and E-Learning Jay Liebowitz, Michael Frank, 2016-04-19 The rapidly growing demand for online courses and supporting technology has resulted in a plethora of structural and functional changes and challenges for universities and colleges. These changes have led many distance education providers to recognize the value of understanding the fundamental concepts of both e-learning and knowledge management (K |
| director of knowledge management: Knowledge Management Case Book Thomas H. Davenport, Gilbert J. B. Probst, 2000-12-27 With a Foreword by Dr. Heinrich von Pierer President and CEO of Siemens AG While theoretical perspectives on knowledge management abound, there is clearly a lack of shared practical applications and experiences. This book provides a perspective on knowledge management at Siemens - an internationally recognised benchmark. Tom Davenport and Gilbert Probst bring together instructive case studies from different areas of this major transnational corporation that reflect the rich insights gained from years of experience in practising knowledge management. The Knowledge Management Case Book provides a comprehensive account of how organisational knowledge assets can be managed effectively. Specific emphasis is given to the development of generic lessons that can be learned from Siemens' experience. The book also offers a roadmap to building a 'mature knowledge enterprise', thereby enhancing our understanding of the steps that need to be taken in order to sustain competitive dominance in the knowledge economy. |
| director of knowledge management: The Manager's Pocket Guide to Knowledge Management Kathleen Foley Curley, 2004 |
| director of knowledge management: Working Knowledge Thomas H. Davenport, Laurence Prusak, 2000-04-26 This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital. |
| director of knowledge management: Knowledge Management Jay Liebowitz, 2001-03-28 Knowledge Management (KM) is strongly rooted in the discipline of Knowledge Engineering (KE), which in turn grew partly out of the artificial intelligence field. Despite their close relationship, however, many KM specialists have failed to fully recognize the synergy or acknowledge the power that KE methodologies, techniques, and tools hold for enh |
| director of knowledge management: Knowledge Management in the Intelligence Enterprise Edward Waltz, 2003 If you are responsible for the management of an intelligence enterprise operation and its timely and accurate delivery of reliable intelligence to key decision-makers, this book is must reading. It is the first easy-to-understand, system-level book that specifically applies knowledge management principles, practices and technologies to the intelligence domain. The book describes the essential principles of intelligence, from collection, processing and analysis, to dissemination for both national intelligence and business applications. |
| director of knowledge management: Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods Delener, N., 2012-01-31 This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce--Provided by publisher. |
| director of knowledge management: Knowledge Networking: Creating the Collaborative Enterprise David Skyrme, 2007-07-11 Knowledge Networking explains the strategic, organizational and human impact of technologies that support knowledge: the internet, groupware, collaborative technologies. It shows how they can transform organizational practices and help to improve both individual and team performances. Based on proven experience and includes customised toolkits, cases and action plans. From pooling expertise on a sales bid via computer referencing, to improving customer service using the flexible office, the author demonstrates how potential can become practice. Knowledge management is the big management idea currently influencing organizations, and Knowledge Networking explores the global impact of sharing knowledge and expertise. It is a highly practical text which includes customised toolkits, cases and action plans to enable individuals and teams to improve their performance. |
| director of knowledge management: Organising Knowledge Patrick Lambe, 2014-01-23 Taxonomies are often thought to play a niche role within content-oriented knowledge management projects. They are thought to be 'nice to have' but not essential. In this ground-breaking book, Patrick Lambe shows how they play an integral role in helping organizations coordinate and communicate effectively. Through a series of case studies, he demonstrates the range of ways in which taxonomies can help organizations to leverage and articulate their knowledge. A step-by-step guide in the book to running a taxonomy project is full of practical advice for knowledge managers and business owners alike. - Written in a clear, accessible style, demystifying the jargon surrounding taxonomies - Case studies give real world examples of taxonomies in use - Step-by-step guides take the reader through the key stages in a taxonomy project |
| director of knowledge management: Strategic Knowledge Management in Multinational Organizations O'Sullivan, Kevin, 2007-08-31 This book presents a comprehensive set of investigations of a wide range of environmental factors, both internal and external, that contribute to the key challenge of complexity in KM. These factors include culture, technology, communications, infrastructure, and learning and leadership structures--Provided by publisher. |
| director of knowledge management: Knowledge Management Klaus North, Gita Kumta, 2018-04-03 This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework. The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives. |
| director of knowledge management: Knowledge Management in the Pharmaceutical Industry Elisabeth Goodman, John Riddell, 2016-04-22 The Pharmaceutical Industry has been undergoing a major transformation since the heady days of 'big pharma' in the 1970s and 80s. Patent expiry, the rise of generics, and the decline of the blockbuster drug have all changed the landscape over the last 10-15 years. It's an environment where products can take 10 years or more to come to market, billions are spent on research and development, jobs are being shed in the western pharma homelands and regulators and the public are more demanding than ever. So what part is Knowledge Management playing and going to play in this vital international industry? Knowledge Management (KM) has many facets from providing comprehensive knowledge bases for workers, through the sharing of advice and problem solving, to providing an environment for innovation and change. This book, focusing on research and development, and manufacturing-based companies, explores how a range of techniques and approaches have been applied in the unique environment of the Pharmaceutical Industry, and examine how it can help the industry in the 21st century. Whilst the book is centered on the Pharmaceutical Industry, its objective will be to discuss and demonstrate how Knowledge Management can be applied in a variety of environments, and with a range of cultural issues. KM practitioners, and potential practitioners, both within and outside the Pharmaceutical Industry, will be able to gain valuable guidance and advice from both the examples of good practice and the lessons learned by the authors and contributors. |
| director of knowledge management: Knowledge Organizations Jay Liebowitz, Thomas J. Beckman, 2020-09-10 For knowledge management to be successful, the corporate culture needs to be adapted to encourage the creation, sharing, and distribution of knowledge within the organization. Knowledge Organizations: What Every Manager Should Know provides insight into how organizations can best accomplish this goal. Liebowitz and Beckman provide the information companies need for evaluating and planning the steps and processes that will transform their existing organization infrastructure into a knowledge-based organization. This easy-to-read guide includes many vignettes, examples, and short cases of organizations involved in knowledge management. |
| director of knowledge management: Corporate Memory Annie Brooking, 1999 Shows how to explore the company's intangible asset, identify knowledge within the organization culture and look towards knowledge sharing. |
| director of knowledge management: Product Innovation Through Knowledge Management and Social Media Strategies Alok Kumar Goel, Puja Singhal, 2015-11-06 This is an authoritative reference source for the latest scholarly research on the application of social networking platforms to enhance knowledge sharing and innovative practice within organisations. This title highlights pertinent theories and techniques for improving communication and ensuring successful product development. |
| director of knowledge management: Knowledge Management Practice in Organizations: The View from Inside de Stricker, Ulla, 2014-02-28 Knowledge management can be a powerful tool if successfully implemented into an organizational structure. Uncovering the latest methods, tools, trends, and strategies in organizational knowledge management should be a priority for individuals working in a variety of industries. Knowledge Management Practice in Organizations: The View from Inside brings together industry experts to discuss the realities of knowledge management work in organizations. Examining the challenges associated with operational knowledge management, this work provides insight into the day-to-day practice of knowledge management in real-life settings. Organizational leaders and professionals, librarians, students, and researchers will find this publication to be an essential tool in understanding knowledge management implementation. |
外企中Managing Director和General Manager有什么区别？
外企特别是金融类外企经常有vice president，director, managing director之类，头衔很大，其实很多只是职级而已，大多不是字面表达的意思，更多是类似国内的职称。比如VP其实就是外企 …
名片中职务的对应英文翻译及欧美企业职务含义及级别？ - 知乎
1. 如果怕误解为中干，建议翻为CEO，这个老外一听就了解。至于Managing Director要看总经理是否董事会成员，如果是，CEO和Managing Director取其一（听你们领导的），不要重复用。 …
对董事长、总经理等职务，最准确常用的商务英语翻译是什么？
中小公司： General Manager 或 Managing Director. 合伙人制公司中负责日常运作的那位合伙人： Managing Partner. 副总经理： 看公司大小. 大公司： Executive Vice President， 下面还有 …
外企职位层级的划分？从低到高，求中英文对照? - 知乎
而对大多数在职场打拼了半辈子的senior director来说，他们的职业生涯也就止步于此了。从director 到VP，是只属于少数职场精英们的最后一个升职（升值）瓶颈。 第八级： 副总 …
GM、VP、FVP、CIO都是什么职位？ - 知乎
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业 …
导演、监制、制片人、出品人的职责和分工是怎么样的？ - 知乎
本题已加入知乎圆桌 »影视职人说 | 青年导演养成记，更多「电影产业」讨论欢迎关注。
如何知道一个期刊是不是sci？ - 知乎
Master Journal List在这个网站能搜到的就是吗？我在web of knowledge 上能搜到文章的杂志就是sci吗？
执行董事和CEO有什么区别？ - 知乎
Nov 13, 2018 · 我的英国公司职位就是Manaing Director，然后中文名片上写“执行董事”，我承认这个名称一般中国客户都不明白，几乎都认为是董事会的什么角色。但实际上，就是CEO，或者 …
研究员为什么是principal investigator而不是researcher？ - 知乎
美国国家科学基金会(National Science Foundation，简称NSF)定义为”由受让入指定、美国国家自然科学基金委同意的负责项目科学技术方向的个体”，同时指出”这一术语一般用于研究领域”， …
PE、PM、PD、PR分别是什么岗位? - 知乎
PD（product designer/product director）：产品设计或产品负责人，多见于互联网等以产品为中心的行业。 PM（product manager/project manager）：产品经理或项目经理，前者多见于互联 …
外企中Managing Director和General Manager有什么区别？
外企特别是金融类外企经常有vice president，director, managing director之类，头衔很大，其实很多只是职级而已，大多不是字面表达的意思，更多是 …
名片中职务的对应英文翻译及欧美企业职务含义及级别？ - 知乎
1. 如果怕误解为中干，建议翻为CEO，这个老外一听就了解。至于Managing Director要看总经理是否董事会成员，如果是，CEO和Managing Director取其一（听你们领导 …
对董事长、总经理等职务，最准确常用的商务英语翻译是什么？ - 知乎
中小公司： General Manager 或 Managing Director. 合伙人制公司中负责日常运作的那位合伙人： Managing Partner. 副总经理： 看公司大小. 大公司： …
外企职位层级的划分？从低到高，求中英文对照? - 知乎
而对大多数在职场打拼了半辈子的senior director来说，他们的职业生涯也就止步于此了。从director 到VP，是只属于少数职场精英们的最后一个升职（升值）瓶颈。 第八 …
GM、VP、FVP、CIO都是什么职位？ - 知乎
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭 …
