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| educare innovative training solutions by mirabelle management: Diversity in Africa Kurt April, Marylou Shockley, 2006-11-24 Africa's diversity is its greatest resource and challenge. In this book, leaders from business, government, academia and the voluntary sector discuss the implications of this diversity for leadership. Throughout, contributors relate organisational issues to the social, political and cultural contexts and focus on the role of effective leadership. |
| educare innovative training solutions by mirabelle management: Live in Wonder Eric Saperston, 2012-03-01 After college, Eric Saperston bought a 1971 Volkswagen bus, took his golden retriever Jack and set out to follow the Grateful Dead and work a ski season in Aspen. While on the road he called up some of the most powerful people in the world and asked them out for a cup of coffee. The reason: to find out the values they live by, the struggles they endured and what advice and counsel they would give others to better prepare themselves for the road ahead. The results: a development deal with Walt Disney Studios, an award-winning film The Journey, an apparel line, a speaking tour and his latest book Live In Wonder: Quests, Quotes & Questions To Jumpstart Your Journey. What started out as a personal journey to find the answers to life's biggest questions (Why am I here? How can I find happiness? What is success?) quickly turned into something bigger than he ever imagined. |
| educare innovative training solutions by mirabelle management: Customer Loyalty Guaranteed Chip R Bell, 2007-11-01 Amidst a wealth of products and services, customers are hearing one message more consistently than ever before: Buy from us...or not...your business isn't that important. How are companies sending the message? By giving their customers boring, apathetic, impatient, and uninspired service. An organization's commercial success is incumbent upon making customers feel valued. Customer Loyalty Guaranteed shows leaders at all levels how to awaken the spirit to serve in every employee. Included are: * The seven customer service personalities that build unbreakable customer loyalty--and how to manage them * Leadership practices that organizations must embrace to be service superstars * Practices for maintaining remarkable service over the longterm Customer service gurus Chip Bell and John Patterson provide fresh concepts on how organizations must deal with today's new customer, and show companies how to infuse their organizations with passion that customers will connect to. AUTHOR: Chip R. Bell (Dallas, TX) is founder of the Dallas-based Chip Bell Group and one of the nation's leading experts on customer service. Leadership Excellence magazine named him one of the 50 most influential leadership authorities in the United States. His previous books, including Magnetic Service, Customers as Partners, and Managing Knock Your Socks Off Service, have all been on bestseller lists and widely translated around the world. John R. Patterson (Atlanta, GA) is founder and President of the Atlanta-based Progressive Insights, a Chip Bell Group alliance partner. His consulting practice specializes in helping organizations manage complex culture change built around customer and employee loyalty. His articles have appeared in Customer Relationship Management and Leadership Excellence. |
| educare innovative training solutions by mirabelle management: Alternative Alternatives Sona Blessing, 2011-03-28 In the aftermath of the financial crisis, investors are searching for new opportunities and products to safeguard their investments for the future. Riding high on the wave of new financial opportunities are Alternative Alternatives (AA). However, there is a dearth of information on what Alternative Alternatives are, how they work, and how they can be profited from. The book defines what Alternative Alternatives are, based on research and the following hypothesis: If the source (origin) of the risk lies outside of the financial markets, then it should be insulated from the vagaries of those markets. The book identifies and examines such and other unique, idiosyncratic, and difficult to replicate sources of risk - assets and strategies. The recent credit and sovereign debt crisis have served to defend the hypothesis and have upheld the conclusion that alternative alternative assets and strategies offer a risk-return profile that is distinct to those offered by traditional and main stream hedge fund strategies. These strategies include timberland investing, insurance risk transfer, asset/loan based lending (aviation, shipping, trade, entertainment, litigation financing etc), collectables and extraction strategies such as volatility and behaviour finance. This book will be a one stop resource to the new investment class known globally as Alternative Alternatives (AA) and will provide a comprehensive but accessible introduction to these assets. It provides an in-depth analysis of the assets and strategies which will leave investors with everything they need to identify and allocate to the best AA for them. It reviews the asset on a standalone basis, providing an explanation of the product, its characteristics, a SWOT analysis, and details its risk/reward drivers. The book also looks at how to integrate the asset within a portfolio - its peculiarities, the challenges and the constraints of each. Next, the book shows how Alternative Alternatives are used in the real world, how they are implemented, and the results that they have achieved. Finally, the book looks at the scope, scalability and prospects for each asset in the future. |
| educare innovative training solutions by mirabelle management: Take Their Breath Away Chip R. Bell, John R. Patterson, 2009-05-08 A powerful and inventive guide to creating irrationally loyal customers There are a mountain of books about customer service, but very few as provocative and innovative as Take Their Breath Away. This practical book shows how to create and implement cutting-edge, inspiring concepts that raise the bar for the customer experience and help make the customer the central focus of the organization. This ingenious, real-world guide explores a variety of exciting, creative customer experience ideas using examples from remarkable customer-centric organizations. The key to a successful enterprise is value-added service, but the secret to great customer service is surprising customers with a value-unique experience. Take Their Breath Away provides ideas and insights for all who want to create a stunning, mind-blowing customer experience. This is not about wow; it's about whoa! Chip R. Bell (Dallas, TX) is founder and Senior Partner of The Chip Bell Group, a consulting firm that assists organizations in creating sustainable long-term customer devotion. He has served as a consultant or trainer to such major brands as Ritz-Carlton, Microsoft, and GE. John R. Patterson (Atlanta, GA) is founder and President of Progressive Insights, a Chip Bell Group alliance partner. With over 20 years of leadership experience, his consulting practice focuses on helping organizations create and sustain incredible customer experiences. |
| educare innovative training solutions by mirabelle management: Trichier Alessandra Ceretto, |
| educare innovative training solutions by mirabelle management: Knowledge Management Praxis Kurt April, Farzad Ahmadi Izadi, Farzad Ahmadi, 2004-02 A pragmatic approach to knowledge management that integrates normative, strategic, and operational considerations is presented in this introduction to applying knowledge-management theory in business. Best practices and sound praxis from international organizations provide strategic drivers, measurements, and baselines for identifying relevant knowledge and information. Emphasis is placed on creating a comprehensive, shared language of knowledge management that is accessible to junior, middle, and senior managers; translating theory into simple implementation steps; and providing a framework for embedding knowledge management into organizations. |
| educare innovative training solutions by mirabelle management: Performance Through Learning Kurt April, Nick Milton, Ph.D., Carol Gorelick, 2012-06-25 Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning. The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools. The book is divided into two parts and includes: *An overview of theory *Case studies and practitioner stories from a range of KM initiatives *Tools and techniques for implementing an effective KM strategy. Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment. Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector |
| educare innovative training solutions by mirabelle management: Tihany Design Adam Tihany, Nina McCarthy, 1999 Resource added for the Business Management program 101023. |
| educare innovative training solutions by mirabelle management: In Search of the African Business Renaissance Lovemore Mbigi, 2000 |
| educare innovative training solutions by mirabelle management: Harambeans Okendo Lewis-gayle, 2015-08-27 Harambeans is a collection of stories - stories of sacrifice, leadership and vision. Stories of young African entrepreneurial leaders in the Harambe Entrepreneur Alliance (Harambeans), who have chosen to leverage their skills, networks and education to address the needs of their communities. Their inspiring tales reveal the values propelling the emerging generation of young African leaders and suggest that while their ventures may bend to the inescapable whims of the entrepreneurial process, their values endure and will continue to find expression in the lifework of these young leaders. Three stories, three traits: Servant Leadership told through the journey of Kwami Williams of Ghana; Enduring Optimism as seen through the eyes of Ms. Sabina Ndakorerwa of Rwanda; and Deliberate Audacity as experienced by Mr. Obinna Ukwuani of Nigeria. In her Foreword, Obiageli Ezekwesili, former World Bank Africa Vice President, captured the essence of Harambeans: Okendo's brief and timely reflection affords us insights into the character and innovative potential of Africa's youth. I hope you will enjoy it as much as I have enjoyed watching the steady progress of Harambe. May it inspire other young Africans and strengthen our confidence in the unlimited potential of Africa's youth. |
| educare innovative training solutions by mirabelle management: Diversity Kurt April, Marylou Shockley, 2007 An international collection of intellectual and personal refelections on diversity designed to expand the meaning and reality of diversity through ideas that are at once contradictory, deeply personal, artistic, emotionally evocative, and intellectually stimulating. |
| educare innovative training solutions by mirabelle management: Ubuntu Lovemore Mbigi, 1997 This book challenges views on management issues in South Africa as well as the mysteries of traditional African culture. |
| educare innovative training solutions by mirabelle management: Rethinking Leadership Kurt A. April, Robert Macdonald, Sylvia Vriesendorp, 2000 In the twenty-first century, leaders are having to speak a new language, create fluid organic structures, and recognise organisations as systems with self-renewing capacity. This book explores what real leadership means, encouraging the reader to look within. |
| educare innovative training solutions by mirabelle management: E-business Kurt April, 2000 |
| educare innovative training solutions by mirabelle management: Christoph Girardet & Matthias Müller Peter Bexte, Christoph Girardet, Matthias Müller, 2014 |
| educare innovative training solutions by mirabelle management: Ubuntu Lovemore Mbigi, 2005 |
| educare innovative training solutions by mirabelle management: Alpha Girls Julian Guthrie, 2019-04-30 A Financial Times Summer Book of 2019 'The addictive stories of four incredible women who did things their own way and rewrote the code of a whole industry' Emerald Street Described as 'the book that the world needs right now' (Adam Fisher, author of Valley of Genius), Alpha Girls is perfect for fans of Hidden Figures, Lean In and The Social Network. Silicon Valley has long been at the forefront of innovation, but it is renowned for its archaic sexist culture. Alpha Girls is the unforgettable story how a group of talented women achieved success in a tech world run by 'bro-grammers' through sheer grit and determination. Despite the instrumental role they played in building some of the foremost companies of our time, these women have been written out of history - until now. In Alpha Girls, award-winning writer Julian Guthrie reveals their untold stories. *Magdalena Yesil who arrived in America from Turkey with $43 to her name and would go on to help Marc Benioff build Salesforce. *Mary Jane Elmore - one of the first women in the United States to make partner at a venture capital firm. *Theresia Gouw, who helped land and build companies including Facebook, Trulia, Imperva and ForeScout. *Sonja Hoel, the first woman investing partner at Menlo Ventures who invested in McAfee, Hotmail, Acme Packet and F5 Networks as well as founding an all-women's investment group and a national nonprofit for girls. These women, juggling work and family, shaped the tech landscape we know today while overcoming unequal pay, actual punches, betrayals and the sexist attitudes prevalent in Silicon Valley. Despite the setbacks, they would rise again to rewrite the rules for an industry they love. |
| educare innovative training solutions by mirabelle management: Centered Leadership Joanna Barsh, Johanne Lavoie, 2014-03-18 What enables some talented people to rise to the top and live their full ambitions at work and in life, while others stop short? In 2007, Joanna Barsh led a team at McKinsey & Company to answer that very question. In the process, they uncovered what distinguishes leaders who are successful from those who achieve true greatness, developing an approach called Centered Leadership. They drew on research from across the academic fields of leadership, organization behavior, neuroscience, evolutionary psychology and positive psychology. In addition, Barsh interviewed over 160 leaders from many fields – including business, government and the arts – and from many countries. With quantitative research, the team learned that these leaders have mastered practices to find their balance in the midst of chaos and lead from their most resourceful selves, unleashing the potential of others. In 2009, Johanne Lavoie joined to lead development of programs that help executives build these capabilities. Their research and development work continues as more and more leaders experience Centered Leadership. In the business bestseller, How Remarkable Women Lead, Barsh described Centered Leadership’s five capabilities and the research that underpins it. Here, with colleague Johanne Lavoie, Barsh provides a practical, actionable field guide for implementation. In Centered Leadership, Barsh and Lavoie will guide you through the Centered Leadership program. You’ll find the interactive tools, exercises, and practices that have helped the men and women participants in Centered Leadership programs gain the skills, courage and confidence to lead. And, along the way, you’ll read inspiring stories of remarkable men and women leaders who demonstrate the power of these skills in action. Those early in their careers will learn how to use these skills to explore their passions and accelerate their professional development. Those forming families will be able to use them to reconcile manage work and life to get the most out of both. And those who have already achieved success will be able use these practices to reach their next leadership horizon. No matter what stage you are currently at in your career, or what level of leadership you aspire to, this book will equip you with the tools to unlock your own Centered Leader and achieve more positive impact at work and outside it. |
| educare innovative training solutions by mirabelle management: Person-Centred Facilitation Hanka Dorothee Grobler, C. J. Schenck, R Schenck, Rembuluwani Paul Mbedzi, 2013-10-31 How can social workers, psychologists and counsellors improve communication with their clients? What can these facilitators do to enhance their listening and empathic skills? How can they create an environment of trust in which clients - be they individuals, goups, families, or communities - can develop and grow effectively? Person-Centred Facilitation presents the theory and practice of the person-centred approach to facilitating counselling, as developed by Carl Rogers. The text provides an introduction to the person-centred approach in relation to individuals, groups, families and communities. It offers a solid theoretical grounding which supports both academic learning and applied practice, and guides readers' understanding and self-development. Revised and updated, the fourth edition integrates values from an African cultural perspective, and reflects the importance of social justice as an element of the developmental counselling process. It offers a wealth of South African case studies, an entirely new section on family counselling, and an expanded focus on group work counselling. Other expanded areas include aspects of constructivism; cross-cultural communication; people in conflict, and the self of the facilitator, the latter two aspects having been integrated into the text of the various chapters. |
| educare innovative training solutions by mirabelle management: Every Nation for Itself Ian Bremmer, 2012 G-Zero -n.A world order in which no single country or durable alliance of countries can meet the challenges of global leadership. Come the worst - a rogue nuclear state, a pandemic, complete financial meltdown - where would the world look for leadership? A generation ago Europe, the US and Japan were the world's powerhouses; the free-market democracies that propelled the global economy. Today they struggle just to stay on their feet, and there appears to be nobody to step into their shoes. Acclaimed geopolitical analyst Ian Bremmer argues that the world is facing a leadership vacuum- our need for cooperation has never been greater, but the G20 members are poised for uncertainty and open conflict. Yet all is not lost. Bremmer shows where positive sources of power can still be found, and how they can be excercised for the common good. 'Fascinating and important . . . combines shrewd analysis with colourful storytelling to reveal the risks and opportunities in a world without leadership.' Fareed Zakaria, editor-at-large for Timeand author of The Post-American World 'An essential navigational guide in the new leaderless world.' Sir Martin, CEO, WPP |
| educare innovative training solutions by mirabelle management: Investing in Emerging and Frontier Markets Kamar Jaffer, 2015-01 |
| educare innovative training solutions by mirabelle management: Endogenous Knowledge Paulin J. Hountondji, 1997 Uncovering the wealth of traditional African knowledge and techniques has direct implications for the future development of the continent. This book is written against the background of the tragedy that most Africans are profoundly ignorant of the achievements of the past, let alone the traditions that are still upheld today. It is an exploration and analysis of Africa's historical roots, and the editor is one of Africa's most distinguished philosophers. Rich in detailed and original field research, the volume covers a wide variety of topics, from the probability theory of cowry shell diviners, to hydrology and rainmaking, and the links between sorcery and psychosomatic medicine. Chapters include the use of number systems, ingredients used in pharmaceutical practice, and the mysterious phenomena of foreign objects projected into human bodies. |
| educare innovative training solutions by mirabelle management: Knowledge Management in Action Mark S. Ackerman, Carla Simone, 2008-07-18 International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing. For more information about the 300 other books in the IFIP series, please visit www.springer.com. For more information about IFIP, please visit www.ifip.org. |
EduCare Facilitator Guide - WestNet Learning
Anderson’s primary role with Mirabelle Management includes overall operations, client and business development and ultimately direct client relations for service implementation.
EduCare©, a Mirabelle Management division in partnership …
EduCare by Mirabelle Management | 952.288.3800 | www.educaretraining.com Title EduCare©, a Mirabelle Management division in partnership with the Minnesota Health & Housing Alliance, is …
Educare Mirabelle Management (Download Only)
Effective management of an Educare Mirabelle center requires a comprehensive approach encompassing staff development, curriculum implementation, parent communication, and …
Educare Training Mirabelle Management [PDF]
Educare Training Mirabelle Management Vito Tanzi. Educare Training Mirabelle Management: Theorising the Practice of Community Development Dr Peter Westoby,2014-07-28 Based on …
Educare Innovative Training Solutions By Mirabelle …
educare innovative training solutions by mirabelle management: Customer Loyalty Guaranteed Chip R Bell, 2007-11-01 Amidst a wealth of products and services, customers are hearing one …
Educare Training Mirabelle Management (Download Only)
Educare Training Mirabelle Management: Diversity in Africa Kurt April,Marylou Shockley,2006-11-24 Africa s diversity is its greatest resource and challenge In this book leaders from business …
EduCare Facilitator Guide - WestNet Learning
EduCare Training “Mirabelle Management, LLC © 2007” Facilitator •Jean Howell •Licensed RN •Over 35 years in various Healthcare Settings •Director of Nursing, Case Manager and resident …
Educare Training Online Mirabelle Management Full PDF
A pragmatic approach to knowledge management that integrates normative strategic and operational considerations is presented in this introduction to applying knowledge management …
50 for the Next 50 - ecumen.org
Mirabelle Management/Educare Jennifer has integrated innovative partnership models within and outside the field of older adult services to break down the barriers that exist from orga …
Course Syllabus - LeadingAge Minnesota
Mirabelle Management, LLC ©2020 www.educaretrainingonline.com Subject Matter EduCare Course(s) Learning Objectives Credits Skill Competencies ADLs – Temperature & Treatments …
EduCare Facilitator Guide - WestNet Learning
Anderson’s primary role with Mirabelle Management includes overall operations, client and business development, and ultimately, direct client relations for service implementation. Please …
Educare Training Mirabelle Management (book)
Educare Training Mirabelle Management Lovemore Mbigi. Educare Training Mirabelle Management: Theorising the Practice of Community Development Dr Peter Westoby,2014-07 …
INSPIRING LEARNERS WITH INNOVATIVE TRAINING …
Educare's consulta ve and innova ve approach to delivery of training means our students benefit from the best learning experience available, together ensuring the most up-to-date skills and …
Educare By Mirabelle Management [PDF] - staging …
Educare By Mirabelle Management: An Etymological Dictionary of the Romance Languages Friedrich Diez,T. C. Donkin,1864 Diversity in Africa Kurt April,Marylou Shockley,2006-11-24 …
EduCare Facilitator Guide - WestNet Learning
State the importance of emergency planning, training and drills. Describe desired elements of emergency supplies and equipment. State how and when to call 911 and what to expect on the …
EduCare Facilitator Guide - WestNet Learning
Discover the in-depth 4 stages of a transfer. Find out key phrases to use. Understand when and how to use a walker and other devices during transfers. Learn important caregiver safety tips. …
Educare Training Mirabelle Management Copy
Educare Training Mirabelle Management: Diversity in Africa Kurt April,Marylou Shockley,2006-11-24 Africa s diversity is its greatest resource and challenge In this book leaders from business …
2019 Dementia Care Certificate Program - LeadingAge …
• Refresh your knowledge about the regulatory rules that require dementia training - including audience and topic. • Articulate how brain function works and how dementia interferes with it. • …
EduCare Facilitator Guide - WestNet Learning
“Mirabelle Management. LLC ©2007” 1 of 3 EduCare Facilitator Guide ... Anderson to develop cutting edge training programs, now used nationwide. Ms. Anderson ... “Mirabelle …
EduCare Facilitator Guide - WestNet Learning
Anderson’s primary role with Mirabelle Management includes overall operations, client and business development and ultimately direct client relations for service implementation.
EduCare©, a Mirabelle Management division in partnership …
EduCare by Mirabelle Management | 952.288.3800 | www.educaretraining.com Title EduCare©, a Mirabelle Management division in partnership with the Minnesota Health & Housing Alliance, is …
Educare Mirabelle Management (Download Only)
Effective management of an Educare Mirabelle center requires a comprehensive approach encompassing staff development, curriculum implementation, parent communication, and …
Educare Training Mirabelle Management [PDF]
Educare Training Mirabelle Management Vito Tanzi. Educare Training Mirabelle Management: Theorising the Practice of Community Development Dr Peter Westoby,2014-07-28 Based on …
Educare Innovative Training Solutions By Mirabelle …
educare innovative training solutions by mirabelle management: Customer Loyalty Guaranteed Chip R Bell, 2007-11-01 Amidst a wealth of products and services, customers are hearing one …
Educare Training Mirabelle Management (Download Only)
Educare Training Mirabelle Management: Diversity in Africa Kurt April,Marylou Shockley,2006-11-24 Africa s diversity is its greatest resource and challenge In this book leaders from business …
EduCare Facilitator Guide - WestNet Learning
EduCare Training “Mirabelle Management, LLC © 2007” Facilitator •Jean Howell •Licensed RN •Over 35 years in various Healthcare Settings •Director of Nursing, Case Manager and …
Educare Training Online Mirabelle Management Full PDF
A pragmatic approach to knowledge management that integrates normative strategic and operational considerations is presented in this introduction to applying knowledge …
50 for the Next 50 - ecumen.org
Mirabelle Management/Educare Jennifer has integrated innovative partnership models within and outside the field of older adult services to break down the barriers that exist from orga …
Course Syllabus - LeadingAge Minnesota
Mirabelle Management, LLC ©2020 www.educaretrainingonline.com Subject Matter EduCare Course(s) Learning Objectives Credits Skill Competencies ADLs – Temperature & Treatments …
EduCare Facilitator Guide - WestNet Learning
Anderson’s primary role with Mirabelle Management includes overall operations, client and business development, and ultimately, direct client relations for service implementation. …
Educare Training Mirabelle Management (book)
Educare Training Mirabelle Management Lovemore Mbigi. Educare Training Mirabelle Management: Theorising the Practice of Community Development Dr Peter Westoby,2014-07 …
INSPIRING LEARNERS WITH INNOVATIVE TRAINING …
Educare's consulta ve and innova ve approach to delivery of training means our students benefit from the best learning experience available, together ensuring the most up-to-date skills and …
Educare By Mirabelle Management [PDF] - staging …
Educare By Mirabelle Management: An Etymological Dictionary of the Romance Languages Friedrich Diez,T. C. Donkin,1864 Diversity in Africa Kurt April,Marylou Shockley,2006-11-24 …
EduCare Facilitator Guide - WestNet Learning
State the importance of emergency planning, training and drills. Describe desired elements of emergency supplies and equipment. State how and when to call 911 and what to expect on …
EduCare Facilitator Guide - WestNet Learning
Discover the in-depth 4 stages of a transfer. Find out key phrases to use. Understand when and how to use a walker and other devices during transfers. Learn important caregiver safety tips. …
Educare Training Mirabelle Management Copy
Educare Training Mirabelle Management: Diversity in Africa Kurt April,Marylou Shockley,2006-11-24 Africa s diversity is its greatest resource and challenge In this book leaders from business …
2019 Dementia Care Certificate Program - LeadingAge …
• Refresh your knowledge about the regulatory rules that require dementia training - including audience and topic. • Articulate how brain function works and how dementia interferes with it. • …
EduCare Facilitator Guide - WestNet Learning
“Mirabelle Management. LLC ©2007” 1 of 3 EduCare Facilitator Guide ... Anderson to develop cutting edge training programs, now used nationwide. Ms. Anderson ... “Mirabelle …
