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| forrester sustainability management software: Handbook Of Sustainability Management Christian N Madu, Chu-hua Kuei, 2012-03-26 Sustainability is about the effective management of nonrenewable and nonreplenishable natural resources. These resources are limited and critical to maintaining ecological balance. A collective effort is required to balance our socio-economic needs with environmental needs. This could be achieved by re-evaluating policies and actions as to how they affect the environment. Sustainability requires changes in traditional practices of doing things and refocusing ourselves to the needs of the earth. This handbook explores the role of sustainability in achieving social development, environmental protection, and economic development. These three areas constitute what is referred to as the triple bottom line (TBL). Sustainability management may help organizations and their global supply networks to re-evaluate their policies, processes, programs, and projects in terms of triple bottom line. Sustainability helps to facilitate planning, implementing, reviewing, and improving an organization's actions and operations to meet ecological goals. |
| forrester sustainability management software: Sustainable Development and Resource Productivity Harry Lehmann, 2020-11-11 The fourth Factor X publication from the German Environment Agency (Umweltbundesamt, UBA), Sustainable Development and Resource Productivity: The Nexus Approaches explores the interdependencies of sustainable development paths and associated resource requirements, describing and analysing the necessities for a more resource efficient world. The use of and competition for increasingly scarce resources are growing worldwide with current production and consumption patterns of industrialised economies soon to reach the point where the ecosphere will be overtaxed far beyond its limits. Against this background, this volume examines the important initiatives to monitor resource use at the international, EU and national level. The current trends and challenges related to sustainable resource use are discussed, including international challenges for a resource efficient world, megatrends, justice and equitable access to resources. In the second part of the book, contributions examine implementation strategies. They assess the concept known as circular economy and discuss the theory of growth and the role of the financial and education systems. The final section places special emphasis on practical examples. Overall, the book presents concrete ways and examples of achieving more sustainability in practice. Discussing solutions for a more sustainable use of natural resources, this book is essential reading for scholars and students of natural resources and sustainable development and decision-makers and experts from the fields of policy development, industry and civil society. The Open Access version of this book, available at https://www.taylorfrancis.com/books/e/9781003000365, has been made available under a Creative Commons Attribution 4.0 International License. |
| forrester sustainability management software: Systems Engineering and management for Sustainable Development - Volume I Andrew P. Sage, 2009-09-30 Systems Engineering and Management for Sustainable Development is a component of Encyclopedia of Technology, Information, and Systems Management Resources in the global Encyclopedia of Life Support Systems (EOLSS), which is an integrated compendium of twenty one Encyclopedias. This theme discusses: basic principles of systems engineering and management for sustainable development, including: cost effectiveness assessment; decision assessment, tradeoffs, conflict resolution and negotiation; research and development policy; industrial ecology; and risk management strategies for sustainability. The emphasis throughout will be upon the development of appropriate life-cycles for processes that assist in the attainment of sustainable development, and in the use of appropriate policies and systems management approaches to ensure successful application of these processes. The general objectives of these chapters is to illustrate the way in which one specific issue, such as the need to bring about sustainable development, necessarily grows in scope such that it becomes only feasible to consider the engineering and architecting of appropriate systems when the specific issue is imbedded into a wealth of other issues. The discussions provide an illustration of the many attributes and needs associated with the important task of utilizing information and knowledge, enabled through systems engineering and management, to engineer systems involving humans, organizations, and technology, in the support of sustainability. These two volumes are aimed at the following five major target audiences: University and College students Educators, Professional practitioners, Research personnel and Policy analysts, managers, and decision makers and NGOs. |
| forrester sustainability management software: Industry 4.0 Elena B. Zavyalova, Elena G. Popkova, 2021-08-09 This book reflects the futuristic scientific view of the consequences of transition to Industry 4.0 for climate change. The authors present a systemic overview of the current negative consequences of digitization for the environment, new outlines of the energy sphere in Industry 4.0 and the change of the environment pollution level in Industry 4.0. The book also analyses the ecological consequences of growth and development of Industry 4.0, and considers Industry 4.0 as an alternative to fighting climate change. The book presents a view on fighting climate change in Industry 4.0 from the positions of shifting the global community’s attention from environment protection to formation of the digital economy. A logical continuation of this book is a view from the opposite side, which would allow reflecting the contribution of Industry 4.0 into fighting climate change and the perspectives of harmonization of these top-priority directions of the global economy’s development. This book will be of interest to academics and practitioners interested in climate change and development of Industry 4.0, as well contributing to a national economic policy for fighting climate change and corporate strategies of sustainable development in Industry 4.0. |
| forrester sustainability management software: Complexity Approach To Sustainability, A: Theory And Application Angela Espinosa, Jon Walker, 2011-04-08 A major challenge of our times is to understand and manage the increasing complexity of socio-economic reality. This has immediate relevance for sustainable development. The impact of recent contributions from systems and complexity sciences in addressing this issue has not filtered down into effective practice — notably, there remain problems caused by the legacy of competing paradigms and the application of their associated methodologies. This book argues the urgency for the application of analytical tools that embody the principles of complexity management. The authors describe a theoretical framework based on complexity science with a focus on organisational and second order cybernetics, one that presents a powerful new insight into the concept of sustainability. The book also describes actual applications of the ideas in the area of organisational, societal and environmental management, and reflects upon the impact of such an approach on current practice. |
| forrester sustainability management software: Mapping, Managing, and Crafting Sustainable Business Strategies for the Circular Economy Rodrigues, Susana Serrano, Almeida, Paulo Jorge, Almeida, Nuno Miguel Castaheira, 2020-06-05 As the planet’s natural resources continue to be depleted, society’s environmental awareness has grown. Businesses especially are being coerced into incorporating more sustainable approaches to carrying out their activities. Organizations that develop sustainable business strategies that deliver enhanced value by radically reducing material inputs and engaging consumers on circular economy will be well-positioned for success. Mapping, Managing, and Crafting Sustainable Business Strategies for the Circular Economy is an essential reference source that discusses implementing sustainable business strategies as well as economic policies for the modern business era. Featuring research on topics such as global business, urban innovation, and cost management, this book is ideally designed for managers, operators, manufacturers, academics, practitioners, policymakers, researchers, business professionals, and students seeking coverage on utilizing natural resources in the most sustainable way. |
| forrester sustainability management software: Systems for Sustainability Frank A. Stowell, Ray L. Ison, Rosalind Armson, Jacky Holloway, Sue Jackson, Steve McRobb, 2013-11-11 The term sustainability has entered the lexicon of many academic disciplines and fields of professional practice, but to date does not appear to have been seriously consid ered within the systems community unless, perhaps, under other guises. Within the wider community there is no consensus around what sustainability means with some authors identifying 70 to 100 definitions of the term. Some see sustainability as the precise and quantifiable outcomes of biological systems whilst others see it in terms of processes rele vant to personal and organizational change with the potential to effect changes in our rela tionships with out environments. Internationally it has been increasingly used in relation to the term sustainable development--a term popularised by the Brundland Commis of definitions sion's report in 1987 entitled Our Common Future. Despite this diversity and polarised perception on its utility, unlike many other popular terms, it has not had its time and subsided quietly from our language. It is therefore timely for the systems com munity to explore the relationship between systems and sustainability in a range of con texts. Participants in this, the 5th International Conference of the United Kingdom Systems Society (UKSS), have been invited to reflect critically on the contribution of sys tems thinking and action to sustainability-to the sustainability of personal relationships, the organizations in which live and work, and our natural environment. |
| forrester sustainability management software: Navigating the Complexity Across the Peace–Sustainability–Climate Security Nexus Bernard Amadei, 2023-11-28 Explores the interaction between the different components of peace and the relationship between peace, sustainability, and climate security using semi-qualitative and quantitative tools. Explains how climate adaptation and mitigation are related to peace or conflict. Presents generic system dynamics modeling that can be used in different contexts. |
| forrester sustainability management software: Business Transformation and Sustainability through Cloud System Implementation Soliman, Fawzy, 2014-09-30 Sustaining a competitive edge in todays business world requires innovative approaches to product, service, and management systems design and performance. Advances in computing technologies have presented managers with additional challenges as well as further opportunities to enhance their business models. Business Transformation and Sustainability through Cloud System Implementation presents novel computing technologies designed for use in business and corporate environments, enabling managers and associates to make the most of the technologies at their disposal. This premier reference work seeks to alert firm management professionals and researchers to the potential risks and benefits associated with emerging technologies and guide firms on the proper selection, maintenance, and use of Web-based computing systems. |
| forrester sustainability management software: Intelligence Systems in Environmental Management: Theory and Applications Cengiz Kahraman, İrem Uçal Sari, 2016-09-03 This book offers a comprehensive reference guide to intelligence systems in environmental management. It provides readers with all the necessary tools for solving complex environmental problems, where classical techniques cannot be applied. The respective chapters, written by prominent researchers, explain a wealth of both basic and advanced concepts including ant colony, genetic algorithms, evolutionary algorithms, fuzzy multi-criteria decision making tools, particle swarm optimization, agent-based modelling, artificial neural networks, simulated annealing, Tabu search, fuzzy multi-objective optimization, fuzzy rules, support vector machines, fuzzy cognitive maps, cumulative belief degrees, and many others. To foster a better understanding, all the chapters include relevant numerical examples or case studies. Taken together, they form an excellent reference guide for researchers, lecturers and postgraduate students pursuing research on complex environmental problems. Moreover, by extending all the main aspects of classical environmental solution techniques to its intelligent counterpart, the book presents a dynamic snapshot on the field that is expected to stimulate new directions and stimulate new ideas and developments. |
| forrester sustainability management software: Sustainability Perspectives: Science, Policy and Practice Peter A. Khaiter, Marina G. Erechtchoukova, 2019-10-15 The book presents methodological and applied aspects of sustainability and sustainable management from different countries and regions around the globe. It discusses approaches to sustainability assessment, demonstrates how ideas of sustainability and sustainable management are incorporated into public policies and private actions at local and national levels. Authors focus on promoting greater sustainability in natural resource management, energy production and storage, housing design, industrial reorganization, coastal planning, land use, and business strategy, including sustainability indicators, environmental damages, and theoretical frameworks. Chapters reflect environmental, economic and social issues in sustainable development, challenges encountered, and lessons learned as well as solutions proposed. |
| forrester sustainability management software: Small Actions, Big Difference CB Bhattacharya, 2019-09-17 Despite dire warnings about global warming, carbon emissions by the world’s largest companies are increasing and only a few companies have strategies for managing carbon emissions and water resources. So what separates the best from the rest? In one word, the answer is ownership: companies that are winning at sustainability have created the conditions for their stakeholders to own sustainability and reap the benefits that come with deeper experience with and ownership of social and environmental issues: a happier, more productive workforce, increased customer loyalty, higher stock valuations, and greater long-term profits. Based on interviews with 25 global multinational corporations as well as employees, middle managers, and senior leaders across multiple sectors, this is the first book to connect sustainability to the theory and principles of psychological ownership and to propose a succinct, easy-to-digest model for managerial use. Watch the author talking about the themes in the book at the TedX: https://www.youtube.com/watch?v=7XpmsD2b76U |
| forrester sustainability management software: The Green to Gold Business Playbook Daniel C. Esty, P.J. Simmons, 2011-04-19 Implement the green strategies outlined in Dan Esty's and Andrew Winston’s bestseller Green to Gold Hard-nosed business advice for gaining competitive advantage through sustainability action in buildings and operations, information technology, product design, sourcing, manufacturing, logistics and transportation, marketing, accounting, and other key business functions Whether you are a climate change skeptic or an environmentalist, sustainability issues cannot be ignored in today’s corporate world. With rising energy and natural resource costs, intensified regulations, investor pressures, and a growing demand for environmentally friendly products, sustainability is no longer an option—it’s a business imperative. Unlike many green business books, the Playbook skips the environmental ideology and deals exclusively with tools and strategies that have been shown to cut costs, reduce risks, drive revenues, and build brand identity. Builds on Dan Esty and Andrew Winston’s prizewinning Green to Gold, which has become a business classic and a staple of management training across the world. Shows in detail how each business function or department can achieve an eco-advantage over the competition Offers frameworks, checklists, and action plans applicable to any business–big or small, in manufacturing or services The Green to Gold Business Playbook gives you the tools to make green work-and work profitably-for your business. |
| forrester sustainability management software: The Fundamentals Of Systems Thinking, Management & Effective Leadership Slawomir Wycislak, Michael A Radin, 2024-06-11 This comprehensive book intricately weaves together the disciplines of systems thinking, management, educational leadership, complexity science, and diversity. Unique in its approach, it bridges theoretical concepts with real-world applications providing educators, managers, and leaders with practical tools and strategies for implementing systems thinking in diverse educational and managerial contexts. This book is particularly valuable for those interested in emergent learning, future planning, and decision-making processes.Designed for a broad audience, this book is an ideal resource for those seeking to enhance their strategic thinking and decision-making skills in dynamic and diverse environments. Readers will find a thoughtful blend of theory and practice, with each chapter presenting examples and case studies that demonstrate the application of systems thinking in various scenarios.Whether you are an educator seeking innovative approaches to teaching and curriculum development, a manager looking to foster a more inclusive and systemic approach in your organization, or a leader navigating complex challenges, this book offers you valuable insights and guidance. It stands as a testament to the power of interdisciplinary thought and the importance of integrating diversity and complexity into management and educational practices. |
| forrester sustainability management software: Handbook of Sustainable Development Planning M.A. Quaddus, M.A.B. Siddique,, 2013-09-30 Acclaim for the first edition: ŠThe book Handbook of Sustainable Development Planning is perfect for readers in different professions who deal with planning and development management. It contains interesting theoretical considerations, provoke |
| forrester sustainability management software: Knowledge Integration Strategies for Entrepreneurship and Sustainability Baporikar, Neeta, 2017-12-01 Information is considered essential in every business model. Effective usage of this information to direct goals and drive missions can lead to successful enterprises. Knowledge Integration Strategies for Entrepreneurship and Sustainability is a critical reference source that expounds upon the critical methods in which new information is integrated into existing models for starting new companies and the ways in which these models interact and affect each other. Featuring coverage on a broad range of topics, such as tacit knowledge utilization, knowledge retention in small and medium-sized enterprises (SMEs), and knowledge dynamics in supply chain management, this book is geared toward academicians, researchers, and students seeking current research on the effect of information management in the interdisciplinary world of business creation as well as enterprise stability and longevity. |
| forrester sustainability management software: Sustainable Logistics Wolf-Rüdiger Bretzke, Karim Barkawi, 2012-12-14 Currently the notion of sustainability is used in an inflationary manner. Therefore the authors start with a definition which is stable to serve as an anchor for further research as well as for discussions among scientists, managers and politicians, ideally across different disciplines. The character of this book is purely conceptual. The argumentation is based on comparison of new and demanding requisites with existing models (process and network architectures in the field of logistics). Formerly neglected impacts on the environment will be included. Main features of a new approach will be developed which are capable to avoid these impacts and to align logistics with the requirements of sustainability. In order to make logistics sustainable large parts will have to be reinvented. The focus needs to be on decoupling transportation activities from economic growth rates. |
| forrester sustainability management software: Water Governance, Stakeholder Engagement, and Sustainable Water Resources Management Sharon B. Megdal, Susanna Eden, Eylon Shamir, 2018-07-10 This book is a printed edition of the Special Issue Water Governance, Stakeholder Engagement, and Sustainable Water Resources Management that was published in Water |
| forrester sustainability management software: Water Resources in Arid Lands: Management and Sustainability Ali Al-Maktoumi, Osman Abdalla, Anvar Kacimov, Slim Zekri, Mingjie Chen, Talal Al-Hosni, Kaveh Madani, 2021-07-26 This book presents the most recent innovative studies in the field of water resources for arid areas to move towards more sustainable management of the resources. It gathers outstanding contributions presented at the 2nd International Water Conference on Water Resources in Arid Areas (IWC), which was held online (Muscat, Oman) in November 2020. Papers discuss challenges and solutions to alleviate water resource scarcity in arid areas, including water resources management, the introduction of modern irrigation systems, natural groundwater recharge, construction of dams for artificial recharge, use of treated wastewater, and desalination technologies. As such, the book provides a platform for the exchange of recent advances in water resources research, which are essential to improving the critical water situation and to move towards more sustainable management of water resources. |
| forrester sustainability management software: Integrated Environmental Modelling to Solve Real World Problems A.T. Riddick, H. Kessler, J.R.A. Giles, 2017-01-10 The discipline of Integrated Environmental Modelling (IEM) has developed in order to solve complex environmental problems, for example understanding the impacts of climate change on the physical environment. IEM provides methods to fuse or link models together, this in turn requires facilities to make models discoverable and also to make the outputs of modelling easily visualized. The vision and challenges for IEM going forward are summarized by leading proponents. Several case studies describe the application of model fusion to a range of real-world problems including integrating groundwater and recharge models within the UK Environment Agency, and the development of ‘catastrophe’ models to predict better the impact of natural hazards. Communicating modelling results to end users who are often not specialist modellers is also an emerging area of research addressed within the volume. Also included are papers that highlight current developments of the technology platforms underpinning model fusion. |
| forrester sustainability management software: Sustainable Aviation Technology and Operations Roberto Sabatini, Alessandro Gardi, 2023-10-16 Sustainable Aviation Technology and Operations Comprehensively covers research and development initiatives to enhance the environmental sustainability of the??aviation sector Sustainable Aviation Technology and Operations provides a comprehensive and timely outlook of recent research advances in aeronautics and air transport, with emphasis on both long-term sustainable development goals and current achievements. This book discusses some of the most promising advances in aircraft technologies, air traffic management and systems engineering methodologies for sustainable aviation. The topics covered include: propulsion, aerodynamics, avionics, structures, materials, airspace management, biofuels and sustainable lifecycle management. The physical processes associated with various aircraft emissions — including air pollutants, noise and contrails — are presented to support the development of computational models for aircraft design, flight path optimization and environmental impact assessment. Relevant advances in systems engineering and lifecycle management processes are also covered, bridging some of the existing gaps between academic research and industry best practices. A collection of research case studies complements the book, highlighting opportunities for a timely uptake of the most promising technologies, towards a more efficient and environmentally sustainable aviation future. Key features: Contains important research and industry relevant contributions from world-class experts. Addresses recent advances in aviation sustainability including multidisciplinary design approaches and multi-objective operational optimisation methods. Includes a number of research case studies, addressing propulsion, aerostructures, alternative aviation fuels, avionics, air traffic management, and sustainable lifecycle management solutions. Sustainable Aviation Technology and Operations is an excellent book for aerospace engineers, aviation scientists, researchers and graduate students involved in the field. |
| forrester sustainability management software: Business Models for Sustainability Peter E. Wells, 2013-10-01 Business Models for Sustainability breaks new ground by combining three important insights. First, achieving sustainability requires socio-technical transitions that entail new technologies, production processes, lifestyles, and consumption patterns. Second, firms play crucial roles in mediating between sustainable production and consumption. Third, radical innovations require organizational innovations and new business models. Peter Wells successfully combines these big picture ideas with rich in-depth case studies drawing on years of accumulated expertise. Highly recommended. Frank W. Geels, University of Manchester, UK and Chairman of the Sustainability Transitions Research Network With increasing awareness that innovative technology alone is insufficient to make sustainable lifestyles a reality, this book brings into sharp focus the need to create radical new business models. This insightful book provides a theoretically grounded but also realistic account of how the design of business models can be a critical component in the overall transition to sustainability, and one that transcends the usual focus on innovative technology. Weaving together key principles and components for business sustainability, the book highlights five very different pathways to the future for sectors ranging from microbreweries and printing through to clothing, mobility and plastics. Business has only just started the first few tentative steps towards a very different approach to creating and sustaining value, but this book concludes that enormous opportunities will emerge alongside new ways of creating and capturing value. Academics and postgraduate students in the fields of sustainable business, business organisations and industrial ecology will find this book brings a greater understanding of business strategy and structure to the discipline. While traditionally referenced and structured, this academic book is accessibly written with key principles that may also appeal to the consultant community. |
| forrester sustainability management software: International Conference on Reinventing Business Practices, Startups and Sustainability – Virtual Conference C. Praseeda, Kabaly P. Subramanian, M.N. Prabadevi, M. Kalaivani, |
| forrester sustainability management software: Sustainability Communication Jasmin Godemann, Gerd Michelsen, 2011-06-08 Modern and professional communication is required to realise the goal of sustainability in society. This book develops a theoretical and empirical framework, integrating interdisciplinary perspectives from communications theory, psychology, sociology, educational sciences, systems theory and constructivism. Its aim is to inform the establishment of sustainability communication. Complementing this theoretical framework, the book provides methods and concepts in a range of fields such as corporate practice, education and media. The book addresses the scientific community and students as well as communicators in all categories of sustainability communication. |
| forrester sustainability management software: Digital Sustainability Pankaj Bhambri, Ilona Paweloszek, 2024-12-30 Digital Sustainability: Navigating Entrepreneurship in the Information Age explores the intersection of technology and sustainability, offering a panoramic view of innovative strategies and solutions for building a more environmentally conscious and socially responsible future. From exploring the transformative potential of blockchain technology in sustainable supply chains to harnessing the power of Artificial Intelligence (AI) and machine learning for environmental monitoring and conservation, each chapter presents cutting-edge insights and practical applications. The book highlights the ethical implications of entrepreneurship and data privacy, focusing on the potential of AI and machine learning for sustainable resource utilization and decision-making processes. Delving into areas such as renewable energy integration, data privacy, cybersecurity, IoT entrepreneurship, smart cities, and beyond, this book equips entrepreneurs, policymakers, and researchers with the knowledge and tools needed to drive meaningful change in the digital era. With a rich tapestry of case studies, future perspectives, and actionable insights, this book offers a roadmap for entrepreneurs, engineers, business professionals, and those interested in technology and sustainability, focusing on redefining business models, fostering innovation, and creating a more connected, sustainable world. |
| forrester sustainability management software: Natural Resources Management and Biological Sciences Edward R Rhodes, Humood Naser, 2021-02-17 The natural resources of the Earth are indispensable for the survival of humans, plants, and animals and for the state of biodiversity. The way they are managed determines the extent to which they will be preserved for future generations. Climate change underscores the need for the proper use of natural resources. This book brings together reviews of literature and the results of research studies on the status and management of soil, water, plant, and wildlife resources, especially as they relate to the biological sciences, in Africa, Asia, Europe, North America, and Latin America. It covers work on classification and inventories, impacts of anthropogenic activities, and exploitation and conservation. The book will be of interest to scientists and practitioners of natural resource management worldwide. |
| forrester sustainability management software: Advances in Sustainable Manufacturing Günther Seliger, Marwan M.K. Khraisheh, I.S. Jawahir, 2011-05-27 Non-renewable materials can no longer be disposed once humankind's ever increasing needs cannot be fulfilled anymore due to limited resources. Reuse and recycling become inevitable requirements for product and process design. Renewable resources must not be consumed in quantities higher than can be regained. New technologies have to be developed and applied for a Sustainable Product Development and Life Cycle Engineering to fulfill the needs of humankind, protecting public health, welfare, and environment. The 8th Global Conference on Sustainable Manufacturing brings together some of the world’s leading experts to present a scientific conference in Abu Dhabi, one of the world’s fastest growing economies and a global leader in the development of sustainable technologies. The conference will focus on 7 areas: Value adding by sustainable manufacturing in the UAE Potentials of renewables Education for sustainability engineering Green supply chain and transportation Microelectronics and resource efficiency Technology driven startups Sustainable products and manufacturing processes |
| forrester sustainability management software: Complexity and Sustainability in Megaprojects Edoardo Favari, Franca Cantoni, 2023-05-31 This book showcases the discussion about megaprojects carried out at the MeRIT (Megaproject Research Interdisciplinary Team) workshop 2022: the crisis, discontinuity, rising prices, and supply chains disruption force radical reflection for those involved in megaprojects. It raises a modern-day challenge, the creation of value for stakeholders. Indeed, the aim of the volume is to encourage readers to think more broadly, articulately and less stringently than the mainstream claims. There is a need to design, implement, and manage megaprojects by abandoning the old paradigm that leveraged solely on time and cost. We need to move beyond that by going to explore the value generated, the positive impact on people, communities and territories. Economic, social and environmental sustainability takes on a new and broader articulation: issues of the circular economy applied to megaprojects are addressed and ample space is ensured for the inclusion of social needs in current practices. |
| forrester sustainability management software: Handbook of Research on Green ICT: Technology, Business and Social Perspectives Unhelkar, B., 2010-10-31 This handbook coalesces worldwide investigations, thoughts, and practices in the area of Green ICT, covering the technical advances, methodological innovations, and social changes that result in enhancements and improvements in business strategies, social policies, and technical implementations--Provided by publisher. |
| forrester sustainability management software: Winning on Purpose Fred Reichheld, Darci Darnell, Maureen Burns, 2021-12-07 Great leaders embrace a higher purpose to win. The Net Promoter System shines as their guiding star. Few management ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru Fred Reichheld, thousands of companies around the world have adopted it—from industrial titans such as Mercedes-Benz and Cummins to tech giants like Apple and Amazon to digital innovators such as Warby Parker and Peloton. Now, Reichheld has raised the bar yet again. In Winning on Purpose, he demonstrates that the primary purpose of a business should be to enrich the lives of its customers. Why? Because when customers feel this love, they come back for more and bring their friends—generating good profits. This is NPS 3.0 and it puts a new take on the age-old Golden Rule—treat customers the way you would want a loved one treated—at the heart of enduring business success. As the compelling examples in this book illustrate, companies with superior NPS consistently deliver higher returns to shareholders across a wide array of industries. But winning on purpose isn't easy. Reichheld also explains why many NPS practitioners achieve just a small fraction of the system's full potential, and he presents the newest thinking and best practices for doing NPS right. He unveils the Earned Growth Rate (EGR): the first reliable, complementary accounting measure that can truly leverage the power of NPS. With keen insight and moving personal stories, Reichheld advances the thinking and practice of NPS. Winning on Purpose is your indispensable guide for inspiring customer love within your own teams and using Net Promoter to achieve both personal and business success. |
| forrester sustainability management software: Sustainability in a Digital World Thomas Osburg, Christiane Lohrmann, 2017-05-17 This book offers a comprehensive introduction to the different emerging concepts in the innovative area of sustainability and digital technology. More than 20 leading thinkers from the fields of digitalization, strategic management, sustainability and organizational development share clearly structured insights on the latest developments, advances and remaining challenges concerning the role of sustainability in an increasingly digital world. The authors not only introduce a profound and unique analysis on the state-of-the art of sustainability and digital transformation, but also provide business leaders with practical advice on how to apply the latest management thinking to their daily business decisions. Further, a number of significant case studies exemplify the issues discussed and serve as valuable blueprints for decision makers. |
| forrester sustainability management software: Encyclopedia of Ecology Brian D. Fath, 2018-08-23 Encyclopedia of Ecology, Second Edition, Four Volume Set continues the acclaimed work of the previous edition published in 2008. It covers all scales of biological organization, from organisms, to populations, to communities and ecosystems. Laboratory, field, simulation modelling, and theoretical approaches are presented to show how living systems sustain structure and function in space and time. New areas of focus include micro- and macro scales, molecular and genetic ecology, and global ecology (e.g., climate change, earth transformations, ecosystem services, and the food-water-energy nexus) are included. In addition, new, international experts in ecology contribute on a variety of topics. Offers the most broad-ranging and comprehensive resource available in the field of ecology Provides foundational content and suggests further reading Incorporates the expertise of over 500 outstanding investigators in the field of ecology, including top young scientists with both research and teaching experience Includes multimedia resources, such as an Interactive Map Viewer and links to a CSDMS (Community Surface Dynamics Modeling System), an open-source platform for modelers to share and link models dealing with earth system processes |
| forrester sustainability management software: Intelligent Processing Practices and Tools for E-Commerce Data, Information, and Knowledge Honghao Gao, Jung Yoon Kim, Walayat Hussain, Muddesar Iqbal, Yucong Duan, 2021-11-30 This book discusses recent research and applications about intelligent processing practices and tools for e-commerce data, information and knowledge. The authors first explain how advances in intelligent processing of data, information and knowledge that has wildly been used in e-commerce applications. They then show how this brings new opportunities and challenges for processing e-commerce data, information and knowledge. The book, made up of contributions from both academia and industry, aims to present advances in artificial intelligence to collect, process, and mining Data, information and knowledge, such as new algorithms and techniques in the field, foundational theory and systems, as well as practical e-commerce applications. Some of the topics discussed include AI for e-commerce, such as machine learning, deep learning; personalized service recommendation to e-commerce; modeling, description, and verification for data, information and knowledge; and task scheduling and performance optimization for large-scale concurrency. |
| forrester sustainability management software: Working Towards a Blue Future: Promoting Sustainability, Environmental Protection and Marine Management: Examples from the UK Government Blue Belt Programme and Current International Initiatives Paul Whomersley, Elizabeth Clingham, Martin A. Collins, David Andrew Feary, Sam B. Weber, James Bell, Joanna Stockill, 2022-03-14 |
| forrester sustainability management software: Handbook of Sustainability Assessment Angus Morrison-Saunders, Jenny Pope, Alan Bond, 2015-09-25 The Handbook of Sustainability Assessment introduces the theory and practice of sustainability assessment and showcases the state-of-the-art research. The aim is to provide inspiration and guidance to students, academics and practitioners alike and to contribute to the enhancement of sustainability assessment practice worldwide. It emphasises how traditional impact assessment practices can be enhanced to contribute to sustainable outcomes. Featuring original contributions from leading sustainability assessment researchers and practitioners, it forms part of the Research Handbooks on Impact Assessment series. |
| forrester sustainability management software: Smart Sustainable Cities of the Future Simon Elias Bibri, 2018-02-24 This book is intended to help explore the field of smart sustainable cities in its complexity, heterogeneity, and breadth, the many faces of a topical subject of major importance for the future that encompasses so much of modern urban life in an increasingly computerized and urbanized world. Indeed, sustainable urban development is currently at the center of debate in light of several ICT visions becoming achievable and deployable computing paradigms, and shaping the way cities will evolve in the future and thus tackle complex challenges. This book integrates computer science, data science, complexity science, sustainability science, system thinking, and urban planning and design. As such, it contains innovative computer–based and data–analytic research on smart sustainable cities as complex and dynamic systems. It provides applied theoretical contributions fostering a better understanding of such systems and the synergistic relationships between the underlying physical and informational landscapes. It offers contributions pertaining to the ongoing development of computer–based and data science technologies for the processing, analysis, management, modeling, and simulation of big and context data and the associated applicability to urban systems that will advance different aspects of sustainability. This book seeks to explicitly bring together the smart city and sustainable city endeavors, and to focus on big data analytics and context-aware computing specifically. In doing so, it amalgamates the design concepts and planning principles of sustainable urban forms with the novel applications of ICT of ubiquitous computing to primarily advance sustainability. Its strength lies in combining big data and context–aware technologies and their novel applications for the sheer purpose of harnessing and leveraging the disruptive and synergetic effects of ICT on forms of city planning that are required for future forms of sustainable development. This is because the effects of such technologies reinforce one another as to their efforts for transforming urban life in a sustainable way by integrating data–centric and context–aware solutions for enhancing urban systems and facilitating coordination among urban domains. This timely and comprehensive book is aimed at a wide audience across science, academia industry, and policymaking. It provides the necessary material to inform relevant research communities of the state–of–the–art research and the latest development in the area of smart sustainable urban development, as well as a valuable reference for planners, designers, strategists, and ICT experts who are working towards the development and implementation of smart sustainable cities based on big data analytics and context–aware computing. |
| forrester sustainability management software: Strategic Engineering for Cloud Computing and Big Data Analytics Amin Hosseinian-Far, Muthu Ramachandran, Dilshad Sarwar, 2017-02-13 This book demonstrates the use of a wide range of strategic engineering concepts, theories and applied case studies to improve the safety, security and sustainability of complex and large-scale engineering and computer systems. It first details the concepts of system design, life cycle, impact assessment and security to show how these ideas can be brought to bear on the modeling, analysis and design of information systems with a focused view on cloud-computing systems and big data analytics. This informative book is a valuable resource for graduate students, researchers and industry-based practitioners working in engineering, information and business systems as well as strategy. |
| forrester sustainability management software: Complex Systems Design & Management Marc Aiguier, Frédéric Boulanger, Daniel Krob, Clotilde Marchal, 2013-10-04 This book contains all refereed papers that were accepted to the fourth edition of the « Complex Systems Design & Management » (CSD&M 2013) international conference which took place in Paris (France) from December 4-6, 2013. These proceedings cover the most recent trends in the emerging field of complex systems sciences & practices from an industrial and academic perspective, including the main industrial domains (transport, defense & security, electronics, energy & environment, e-services), scientific & technical topics (systems fundamentals, systems architecture & engineering, systems metrics & quality, systemic tools) and system types (transportation systems, embedded systems, software & information systems, systems of systems, artificial ecosystems). The CSD&M 2013 conference is organized under the guidance of the CESAMES non-profit organization. |
| forrester sustainability management software: Energy Management Francisco Macia-Perez, 2010-03-01 Forecasts point to a huge increase in energy demand over the next 25 years, with a direct and immediate impact on the exhaustion of fossil fuels, the increase in pollution levels and the global warming that will have significant consequences for all sectors of society. Irrespective of the likelihood of these predictions or what researchers in different scientific disciplines may believe or publicly say about how critical the energy situation may be on a world level, it is without doubt one of the great debates that has stirred up public interest in modern times. We should probably already be thinking about the design of a worldwide strategic plan for energy management across the planet. It would include measures to raise awareness, educate the different actors involved, develop policies, provide resources, prioritise actions and establish contingency plans. This process is complex and depends on political, social, economic and technological factors that are hard to take into account simultaneously. Then, before such a plan is formulated, studies such as those described in this book can serve to illustrate what Information and Communication Technologies have to offer in this sphere and, with luck, to create a reference to encourage investigators in the pursuit of new and better solutions. |
| forrester sustainability management software: Planet Management Fernando Elichirigoity, 1999 This text features a study of the history of globality, the emergence of a complex organization of politics, economics, and culture at a planetary level. Using historical research and science studies, it tells the story of the role of technoscientific discourses in the emergence of globality. |
Forrester 公司简介
作为全球最具影响力的独立研究咨询公司之一，Forrester 协助商业和技术领袖，推动以客户为中心的愿景、战略及执行力，由此驱动商业增长。Forrester 每年面向世界超过690,000名消费者和 …
Forrester
Discover the top 10 emerging technologies shaping 2025, based on Forrester’s exhaustive research. Explore the impact, use cases, and benefit horizons of technologies like agentic AI, …
Forrester 中国: 畅想变革
Forrester 作为全球最具影响力的独立研究咨询公司之一，提供与中国市场相关的研究洞察、市场趋势和最佳实践，例如：中国客户体验趋势、科技厂商在中国的本土化策略、中国科技市场展望 …
Analyst Briefings - Forrester
Forrester analysts use briefings to learn about changes in markets, providers, and services. To increase their understanding of your business, the analyst will ask you clarifying questions.
2021-年亚太区市场趋势预测 - Forrester
Forrester预测2021年，亚太地区将在欧美之前率先走出疫情，企业将在技术驱动的体验、运营、产品和生态系统方向加倍投入实践。 立即下载指南，了解未来一年值得亚太商业和技术领导者 …
Use Journey Maps To Kick-Start A CX Transformation | Forrester
Guide to learn how to leverage new or existing journey maps to spur investment and interest in CX, as well as boost performance.
Momentum Is Building For CX, But Will It Continue? - Forrester
Forrester’s CX Index™ 2019 results reveal that more brands are inching forward along their CX transformation journey. But these are early days yet, and most firms are stagnant. …
Asia Pacific - Forrester
Apr 3, 2025 · Read Forrester's insights on financial services, marketing, technology, and more in the Asia Pacific (APAC) region.
Align Your Revenue Generating Ecosystem - Forrester
Forrester’s SiriusDecisions Research delivers operational intelligence and fact-based insights to functional leaders of B2B organizations and their teams so they can align across the revenue …
Forrester Europe Predictions 2021: All Complimentary Resources
Discover the insights necessary to prepare your organisation for 2021 using Forrester's European Predictions Resources Finder.
Forrester 公司简介
作为全球最具影响力的独立研究咨询公司之一，Forrester 协助商业和技术领袖，推动以客户为中心的愿景、战略及执行力，由此驱动商业增长。Forrester 每年面向世界超过690,000名消费者和 …
Forrester
Discover the top 10 emerging technologies shaping 2025, based on Forrester’s exhaustive research. Explore the impact, use cases, and benefit horizons of technologies like agentic AI, …
Forrester 中国: 畅想变革
Forrester 作为全球最具影响力的独立研究咨询公司之一，提供与中国市场相关的研究洞察、市场趋势和最佳实践，例如：中国客户体验趋势、科技厂商在中国的本土化策略、中国科技市场展望 …
Analyst Briefings - Forrester
Forrester analysts use briefings to learn about changes in markets, providers, and services. To increase their understanding of your business, the analyst will ask you clarifying questions.
2021-年亚太区市场趋势预测 - Forrester
Forrester预测2021年，亚太地区将在欧美之前率先走出疫情，企业将在技术驱动的体验、运营、产品和生态系统方向加倍投入实践。 立即下载指南，了解未来一年值得亚太商业和技术领导者 …
Use Journey Maps To Kick-Start A CX Transformation | Forrester
Guide to learn how to leverage new or existing journey maps to spur investment and interest in CX, as well as boost performance.
Momentum Is Building For CX, But Will It Continue? - Forrester
Forrester’s CX Index™ 2019 results reveal that more brands are inching forward along their CX transformation journey. But these are early days yet, and most firms are stagnant. …
Asia Pacific - Forrester
Apr 3, 2025 · Read Forrester's insights on financial services, marketing, technology, and more in the Asia Pacific (APAC) region.
Align Your Revenue Generating Ecosystem - Forrester
Forrester’s SiriusDecisions Research delivers operational intelligence and fact-based insights to functional leaders of B2B organizations and their teams so they can align across the revenue …
Forrester Europe Predictions 2021: All Complimentary Resources
Discover the insights necessary to prepare your organisation for 2021 using Forrester's European Predictions Resources Finder.
