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| free soft skills training videos: Soft Skills for the Workplace Goodheart-Willcox Publisher, 2020-09-25 Soft Skills for the Workplace is a nontraditional approach to learning basic employability skills needed in today's workplace. Well-developed soft skills help an individual find a job, perform well in the workplace, and gain personal success in life and career. By studying this text, you will learn the soft skills that employers recommend, and require, of employees. Learning how to interact professionally with customers, coworkers, and employers is one sure way to prepare for your future. In today's workplace, it is necessary to have job-specific skills to perform on the job as well as know-how to interact with coworkers and customers. You may be the most qualified person in your field in terms of hard skills, but if you lack soft skills, you may have a challenge finding and retaining employment. No matter your career choice, Soft Skills for the Workplace will help you help you jump-start your future. In today's competitive work environment, well-developed employability skills can help you stand out in the crowd Soft skills are the new hard skills for the 21st century. |
| free soft skills training videos: Complete Book of Urban Combatives Lee Morrison, 2015-02-01 The Complete Book of Urban Combatives is based on what Lee Morrison teaches in his Urban Combatives (UC) curriculum. Morrison formed UC after 22 years of researching various Asian and Western methods of combat, incorporating the teachings of W.E. Fairbairn and E.A. Sykes, Charles Nelson, Geoff Thompson, Bob Kasper, and Kelly McCann, to name just a few. Morrison's reality-based UC is neither a sport nor an art. It is designed to counter street violence. Having been in his share of real blood-and-snot fights, first as a somewhat misguided youth and later as a doorman at pubs and nightclubs, Morrison knows that 30 seconds on the street is worth three years in the dojo any day of the week. His hard-earned experience also taught him that no one system has all the answers, necessitating that you keep an open mind and stay on the cutting edge of combatives. At UC, the essence of good self-protection is threefold: Master a few well-honed personal security concepts. Add a realistic understanding of your enemy. Gain an understanding of fear and how you will react under pressure. In this book, Morrison includes attribute-developing drills to help you develop these and other key combatives principles, as well as the combative mentality that must accompany every aspect of your training. The goal is to provide you with a functional game plan that can be tapered to your specific needs, whether for personal protection, or for law enforcement, military, or executive-protection duties. |
| free soft skills training videos: Soft Skills Training Frederick H. Wentz, 2012-05-14 I was hired by a major university to teach recently released offenders how to become employed. I walked into my first class intending to follow the lead of all the other job training programs in the city, which was teaching the students to properly fill out applications, write resumes, facilitate mock interviews, and locate employment opportunities. After the first couple of classes, most of the students were either not paying attention or sleeping. I quickly realized my presentation needed to be interesting, challenging, beneficial, and actually guide the participants on how to remain employed. However, I was unable to find any published material for teaching new hires the soft skills necessary to keep a job. This workbook is a compilation of the soft skills class material I have developed over an eighteen year period. I have used this material with great success and have taught soft skills in schools, inner-city church programs, nonprofits, and government funded job training programs. It is a unique collection of essays, exercises, quotes, and maxims that will give students a realistic perspective on work-related expectations and the expectations of the supervisors who hire them. It will help students develop their problem solving skills, guide them in making appropriate decisions, and create a desire to plan out goals and achieve them. The workbook style is challenging and playful, serious and engaging and a stepping stone to developing the cognitive skills necessary to quash unproductive thinking and self-defeating emotional behaviors. |
| free soft skills training videos: Learning How to Learn Barbara Oakley, PhD, Terrence Sejnowski, PhD, Alistair McConville, 2018-08-07 A surprisingly simple way for students to master any subject--based on one of the world's most popular online courses and the bestselling book A Mind for Numbers A Mind for Numbers and its wildly popular online companion course Learning How to Learn have empowered more than two million learners of all ages from around the world to master subjects that they once struggled with. Fans often wish they'd discovered these learning strategies earlier and ask how they can help their kids master these skills as well. Now in this new book for kids and teens, the authors reveal how to make the most of time spent studying. We all have the tools to learn what might not seem to come naturally to us at first--the secret is to understand how the brain works so we can unlock its power. This book explains: Why sometimes letting your mind wander is an important part of the learning process How to avoid rut think in order to think outside the box Why having a poor memory can be a good thing The value of metaphors in developing understanding A simple, yet powerful, way to stop procrastinating Filled with illustrations, application questions, and exercises, this book makes learning easy and fun. |
| free soft skills training videos: Soft Skills John Sonmez, 2020-11 For most software developers, coding is the fun part. The hard bits are dealing with clients, peers, and managers and staying productive, achieving financial security, keeping yourself in shape, and finding true love. This book is here to help. Soft Skills: The Software Developer's Life Manual is a guide to a well-rounded, satisfying life as a technology professional. In it, developer and life coach John Sonmez offers advice to developers on important subjects like career and productivity, personal finance and investing, and even fitness and relationships. Arranged as a collection of 71 short chapters, this fun listen invites you to dip in wherever you like. A Taking Action section at the end of each chapter tells you how to get quick results. Soft Skills will help make you a better programmer, a more valuable employee, and a happier, healthier person. |
| free soft skills training videos: Soft Skills Revolution M. Kamin, 2013-02-26 Soft skills are the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. In increasingly competitive environments, soft skills training can be a vital resource. Soft Skills Revolution offers trainers, organizational leaders, and HR professionals a handy guide for building their soft skills through a variety of methods including individualized exercises and activities and structured training programs, as well as informal learning, mentoring, and coaching. The book offers readers information on the background of soft skills development, and suggestions for enhancing soft skills through traditional learning programs as well as informal learning approaches. Soft Skills Revolution contains practical guidance for creating an engaging learning experience that highlights such important concepts as: Components for Clear Communication The Power of Yes Listening and the Language of Acceptance A Nine-Step Model for Problem Solving Interventions for Moving a Team to Results Giving Helpful Feedback Moving from Conflict to Cooperation In addition, The Leader's Connection section is designed for upper level management and facilitators who want to help organizational leaders integrate the book's important concepts and skills into their interactions with team and staff members. Kamin's engaging writing style, deep and down to earth at the same time, makes this book an easy learning experience of the 'hard' soft skills we all need to master. By developing these soft skills we can make our world a better place! Isabel Rimanoczy, Legacycoach, Director Minervas, Women Changing the World and author of Big Bang Being Kamin has mastered the challenge of bringing soft skills to life. Her simple definitions, clear examples, references to seminal authors, focused questions, conceptual frameworks, and helpful hints invite and encourage the reader to make these soft skills her/his own. Ernie Turner, president, LIM LLC and author of Action Reflection Learning |
| free soft skills training videos: Course Design Strategy Ethan Honary, 2021-07-01 This book is packed with strategies and insights that will help you design better training courses. It focuses on how people learn as the key factor in making design decisions. The book shows you how to design a good course for any field, no matter what medium you use to deliver it. Learn how the brain works, how people forget, how to gain and maintain attention and how to make a subject interesting. Then use the easy-to-follow guidelines to design strategically by increasing curiosity, making content emotional, making learners practise what they have learned and using failure as a teaching tool. The art of designing a course and making people learn is mastered through practical experience of running courses; the science is gained by evidence-based research on how people learn. The book combines the two, offering many examples and studies in cognitive psychology, neuroscience, instructional design and training the trainer. You will find lots of examples and studies in the book that provide insights that may not be obvious but that lead to important design decisions. They will change forever how you think about training design and delivery and help you design courses that your learners will love. In Course Design Strategy, you will learn: · How to make content memorable · What learners expect from a course · How people learn and forget, and why this should be the cornerstone of any course design · How to use eureka moments and eureka concepts as the building blocks of course design · How to make content easy to learn · Why the presence of a feedback loop is crucial to learning · How to use exercises and tests to enhance learning |
| free soft skills training videos: Helpdesk Habits Mark Copeman, 2019-01-08 Mark Copeman is a serial entrepreneur and was co-founder of Customer Thermometer, the customer satisfaction tool. He has spent two decades developing customer relationships, building a helpdesk and working with 100's of customer service organisations across the world. During this time, he has discovered the single most important ingredient to delivering exceptional customer service - habit creation and embedding. Mark's formula for success will not only transform how you work, but will also make you a happier and more successful customer service professional. Through his unique framework, he shows you how to create and embed 50 new habits, transforming how you deliver customer service, whether by phone, email or chat. Learn the importance of harnessing habits Develop the right attitude towards your role Understand the importance of human customer service Learn how to communicate effectively See how tiny adjustments in phrasing can win the day Become skilled in empathy and rapport Be assured it's OK to have a personality Read and implement with your team today and turn your helpdesk into a feature, not an overhead. |
| free soft skills training videos: Proving the Value of Soft Skills Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray, 2020-08-04 A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies. |
| free soft skills training videos: Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory, 2021-10-26 Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. |
| free soft skills training videos: The Art of Communicating Thich Nhat Hanh, 2013-08-13 Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world. |
| free soft skills training videos: Drive Daniel H. Pink, 2011-04-05 The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live. |
| free soft skills training videos: You Got This! Andrew Loos, Shelley Burns (Shelley Olds), Shari Carpenter, Lisa Shumate, Bill Imada, 2021-08 You Got This! is designed to close the growing gap between traditional college curriculum and the soft skills employers expect from graduates entering the workforce. The digital course speaks directly to students on key areas of career readiness including communication, critical thinking and creative problem-solving, leadership, intercultural aptitude, professionalism, ethics, building relationships and teams, emotional intelligence, negotiation, digital readiness, and managing your career. Delivered via WileyPLUS, students access a variety of tools including real workplace simulated scenario videos, actionable advice videos from industry experts, explainer whiteboard animations, roundtable discussion videos, ask the authors videos, assessment, and more to help them better prepare for their careers. Students will follow a clear linear learning path through each module - read the chapter content, watch real-world application videos, do scenarios and assessments to test their understanding of material-- |
| free soft skills training videos: CRazYZoo! Fritz R. Glaus, 2006-08-15 Is there such a thing as a shortcut to self-knowledge? CRazYZoo! is a fable filled with action and with relationship challenges that illustrate the use of a novel but proven method of learning to understand oneself and others and of charting one's own road to success. You are invited to make an initial decision about yourself as you start reading the book and another one as you progress through the story -- and you are on your way to self-discovery! This highly successful method of self-knowledge is being used by a growing number of trainers and facilitators, as it enables participants to increase their self-esteem, develop open-mindedness and tolerance, strengthen their ability to communicate and to discover opportunites for improvement and to solve problems. YOU can use it now on your own to learn to know yourself better and to become greater and more successful as a person. |
| free soft skills training videos: How to Win Friends and Influence People , 2024-02-17 You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment. |
| free soft skills training videos: Negotiating for Success: Essential Strategies and Skills George J. Siedel, 2014-10-04 We all negotiate on a daily basis. We negotiate with our spouses, children, parents, and friends. We negotiate when we rent an apartment, buy a car, purchase a house, and apply for a job. Your ability to negotiate might even be the most important factor in your career advancement. Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers, and other stakeholders. Contracting capability—the ability to negotiate and perform successful contracts—is the most important function in any organization. This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations. The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of “decision trees,” which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations—and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator. Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows. In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract’s legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator. A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: “Life is negotiation!” No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator. |
| free soft skills training videos: Emotional Intelligence for Sales Leadership Colleen Stanley, 2020-06-16 The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales. |
| free soft skills training videos: Leaders Eat Last Simon Sinek, 2014-01-07 The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video Millenials in the workplace (150+ million views). Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. Officers eat last, he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a Circle of Safety that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking. |
| free soft skills training videos: The Startup Church Scott Asai, Ronnie Gee, Lisa Asai, Kyle Asai, 2012-11-01 Church sucks. For Millennials between the stages of post-high school to pre-married with children, the church has become an irrelevant, prehistoric and religious institution invisible in the modern era. How can this organization transform its dying ways to become relevant again? The Startup Church reveals the system failure and addresses how it should be fixed. Using business principles and examples, each chapter asks questions for the reader to resolve the 10 Things I Hate About Church. This book lays out the blueprint of how to revolutionize the present day church into the hope for the next generation: faith communities. |
| free soft skills training videos: SOAR Study Skills Susan Woodcock Kruger, 2007 SOAR study skills is a comprehensive program that empowers students to manage their time, schoolwork, and extra-curricular activities more efficiently.--Back cover. |
| free soft skills training videos: Bridging the Soft Skills Gap Bruce Tulgan, 2015-09-15 Solve the number one problem with today's young workforce—the soft skills gap The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills. Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills. Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent. Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use. Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions. Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind. |
| free soft skills training videos: Engineer Your Own Success Anthony Fasano, 2015-01-07 Focusing on basic skills and tips for career enhancement, Engineer Your Own Success is a guide to improving efficiency and performance in any engineering field. It imparts valuable organization tips, communication advice, networking tactics, and practical assistance for preparing for the PE exam—every necessary skill for success. Authored by a highly renowned career coach, this book is a battle plan for climbing the rungs of any engineering ladder. |
| free soft skills training videos: Population One Tyler McNamer, 2013-06-03 Being different from the masses is one of the greatest gifts that you possess! Let s face it: Who wants to be just like everyone else? Talk about boring! People come in all shapes and sizes and are born with natural and unnatural gifts and talents like no other, and your greatest challenge is to discover your gifts and then apply them to the world to create a better place, a better planet, a better universe! That is my challenge to you so that all of us can get along peacefully and become truly a population of one. I would like to ask you some questions to help you discover what makes you unique, different, and awesome. Are you different? Are you unique? Do you look different than others? Talk differently than others? Do you walk differently than others? Have you been born with talents that very few others have? Have you been brainwashed to look at your talents as a disability? Do you stay up nights dwelling on all the things in life you don t have, rather than focus on all the blessings you do have? Have you ever been bullied at school, at home, and in many areas in your life? Have you ever been called a retard, dumb, disabled ? If you have answered yes to any of these questions, perhaps you have yet to understand, accept, and apply your unique gifts to make the world a better place. If you have answered Yes to any of these questions, I feel your pain, I have walked in your shoes, and I can empathize with your situation. I have been bullied, called a retard, told that I am disabled, put in special classes, advised that I should not expect to reach my goals. My name is Tyler McNamer and I have been called ALL of the above many, many times in my life. I am nineteen years old and have been blessed with autism my entire life. I have chosen to accept my label of autism not as a disability but as an extraordinary ability and I want to help you overcome the label that you may have suffered from for many years of your life. So what is autism? The dictionary defines autism as a mental condition, present from early childhood, characterized by great difficulty in communicating and forming relationships with others. Also, it is defined as a mental condition in which fantasy dominates over reality. So just how many people today are affected by this condition? According to a recent WebMD study, 1 in 88 kids today has autism and for boys the numbers is 1 in 54. Also you might be surprised to learn that since 2002, autism has increased by 78 percent. Let s put those numbers in perspective. A high school with 1,000 students enrolled is going to have 11 students with this condition, and a bigger high school with 2,500 students is going to have 28 students with autism. So, now that you know more about autism, let me highlight some of the things you will learn by reading this book since I want to assure you that this book is not just a book about autism it is a book about how we can all live together in harmony regardless of our differences. In this book, you are going to learn that, despite our differences and diversities, we can get along and become a population of one to serve others. In this book, you will learn the importance of becoming the leader in your own life, following your dreams. You will learn to focus on your blessings instead of being discouraged by your challenges. In this book, you will learn to embrace change and continue to learn for a lifetime. In this book, you will learn what it is like to be blessed with the unique ability of having autism. You will learn how not only to cope with your gifts, but to thrive in life and pursue your goals despite your challenges. In this book, you will learn how to turn your ability into a blessing to serve others |
| free soft skills training videos: Emotional Intelligence 2.0 Travis Bradberry, Jean Greaves, 2009 Includes a new & enhanced online edition of the world's most popular emotional intelligence test. |
| free soft skills training videos: Dare to Lead Brené Brown, 2018-10-09 #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership. |
| free soft skills training videos: The Smart Marketing Book Dan White, 2020 In today's complex commercial environments, marketing has become a central aspect to every successful business. Businesses need flexible, effective means of gaining commercial traction by managing their relationships with audiences, stakeholders and competitors. They require effective marketing and branding that move beyond the standard forms of brand orientation and commercial interaction. New marketing models must think smart to create innovative strategies which have long-term sustainable economic goals. The Smart Marketing Book is a practical, reliable and concise title that offers the core marketing principles - applicable for anyone who wishes to improve their organization's financial and creative values. It is a straightforward guide that avoids unnecessary and time-consuming practices. An illustrative handbook that covers marketing principles and topics through visual innovation. A credible statement to all marketers trying to source the most relevant strategies from a field cursed with infinite information. |
| free soft skills training videos: What Are Soft Skills? Patricia Dorch, 2013-07 Essential Soft Skills You Need To Know for Career Success Are you looking for a blueprint to master top soft skills in demand by employers? Are you confident you possess soft skills you need to stand out? Do you know which soft skills will provide you with the competitive edge to maximize and leverage your career options? Inside What Are Soft Skills? you will discover why soft skills are vital competencies and the underlying principles which enable you to become more valuable and effective in the workplace. What Are Soft Skills? How to Master Essential Skills to Achieve Workplace Success is a comprehensive career resource to learn critical skills to elevate you above the competition and put you on the fast track to career success. Learn how to master essential employability soft skills - use secret strategies, techniques, tips and tools to boost your knowledge, professionalism and increase your marketability. Soft skills enhance your marketability for career success. -PATRICIA DORCH INSIDE WHAT ARE SOFT SKILLS? YOU WILL LEARN: How to advance your career and build strong interpersonal relationships with co-workers, colleagues and customers. How to use critical thinking skills to quickly read situations and problem solve. How to master public speaking skills to build confidence in job interviews, networking, interpersonal skills and dealing with difficult people. How your accountability and responsibility impacts the performance, productivity and profitability of the organization. How to use enthusiasm to promote your ideas and contribute to the success of the organization. How to adapt to work habits, technology, techniques and strategies to improve your performance in the workplace. ABOUT THE AUTHOR PATRICIA DORCH is an in-demand Career Expert, Strategist and sought after Speaker. Patricia is the author of Professionalism: New Rules for Workplace Career Success, Job Search: College Graduates New Career Advice, Ideas and Strategies To Get Hired and Military To Civilian Transition: Job Search Strategies and Tips to Get Hired in the Civilian Job Market. Patricia specializes in maximizing the potential for professionals to get hired, demonstrate professionalism in the workplace and get promoted in today's ultra competitive job market. Visit: www.whataresoftskills.net Visit: www.whatisprofessionalism.com |
| free soft skills training videos: What to Do When You Feel Like Hitting Cara Goodwin PhD, 2021-06-15 Teach toddlers safe ways to express big feelings Toddlers are still learning how to speak, socialize, and understand their emotions. It's common for them to react with their hands when they get frustrated—but hitting is never okay. What to Do When You Feel Like Hitting helps toddlers understand why hitting is not allowed and shows them how to react to their feelings with actions that are safe and kind. This illustrated entry into no hitting books for toddlers features: Alternatives to hitting—Kids will learn how to use gentle hands to squeeze a stuffed animal when they feel upset, scribble a picture to get out their frustration, and practice taking deep breaths to calm down. A light touch—The language is kid-friendly and positive, encouraging toddlers to understand and communicate their feelings, not just keep their hands to themselves. Engaging illustrations—Big, beautiful pictures help kids see the ideas in action and keep their attention on the page. Get the best in no hitting books for toddlers with a storybook that helps them learn empathy and compassion. |
| free soft skills training videos: Banish Your Inner Critic Denise Jacobs, 2017-06-06 “Gives you the practical tools you need to own the room by owning yourself. Banish that inner devil’s advocate and become as powerful as you can be.” —Alan Cooper, software alchemist, cofounder of Cooper As the Founder and Chief Creativity Evangelist of “The Creative Dose,” Denise Jacobs teaches techniques to make the creative process more fluid, methods for making work environments more conducive to personal productivity, and practices for sparking innovation. Now, in her book, Banish Your Inner Critic, Denise shows you how to defeat those barriers that are holding you back and achieve success through a positive mental attitude. Banish Your Inner Critic shows you how to move beyond that mental block to your creative ideas, realize instant relief and lasting insight, and: · Identify and quiet the voice of self-doubt in your head · Master 3 powerful practices that will transform how you relate to yourself and your creativity forever · Overcome the fear of not knowing enough or not being original enough · Free yourself from comparisons, overwhelm, high self-criticism and self-sabotage · Transform your self-talk into a tool for success · Generate more creative ideas than ever before · Embrace your expertise and share your brilliance with the world Banish your Inner Critic to start doing your best work, achieving excellence, and contributing meaningfully to the world! “If you’re interested in diving deep into your own creative genius, this book will give you an abundance of ways to do that.” —Michelle Villalobos, “The Superstar Activator” & founder of The Women’s Success Summit “A book I believe will inspire a new generation to step out of the shadows and shine.” —Paul Boag, author of User Experience Revolution |
| free soft skills training videos: Customer Service Training 101 Renee Evenson, 2011 Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition ofCustomer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: * Projecting a positive attitude and making a great first impression * Communicating effectively, both verbally and nonverbally * Developing trust, establishing rapport, and making customers feel valued * Confidently handling difficult customers and situations New features include How Do I Measure Up? self-assessments, and Doing It Right examples from the author's extensive customer service experience. Every step-by-step lesson in this comprehensive and inspiring training manual is augmented with instructive sidebars, a summary of key points, practice exercises, and so much more. |
| free soft skills training videos: Speaking Up Without Freaking Out Matt Abrahams, 2016 50 Scientifically-Supported Techniques to Create More Confident and Compelling Speakers |
| free soft skills training videos: Treating Survivors of Childhood Abuse and Interpersonal Trauma Marylene Cloitre, Lisa R. Cohen, Kile M. Ortigo, Christie Jackson, Karestan C. Koenen, 2020-06-11 Now revised and expanded with 50% new content reflecting important clinical refinements, this manual presents a widely used evidence-based therapy approach for adult survivors of chronic trauma. Skills Training in Affective and Interpersonal Regulation (STAIR) Narrative Therapy helps clients to build crucial social and emotional resources for living in the present and to break the hold of traumatic memories. Highly clinician friendly, the book provides everything needed to implement STAIR--including 68 reproducible handouts and session plans--and explains the approach's theoretical and empirical bases. The large-size format facilitates photocopying; purchasers also get access to a Web page where they can download and print the reproducible materials. First edition title: Treating Survivors of Childhood Abuse: Psychotherapy for the Interrupted Life. New to This Edition *Reorganized, simplified sessions make implementation easier. *Additional session on emotion regulation, with a focus on body-based strategies. *Sessions on self-compassion and on intimacy and closeness in relationships. *Chapter on emerging applications, such as group and adolescent STAIR, and clinical contexts, such as primary care and telemental health. *Many new or revised handouts--now downloadable. *Updated for DSM-5 and ICD-11. |
| free soft skills training videos: The Infinite Game Simon Sinek, 2019-10-15 From the New York Times bestselling author of Start With Why and Leaders Eat Last, a bold framework for leadership in today’s ever-changing world. How do we win a game that has no end? Finite games, like football or chess, have known players, fixed rules and a clear endpoint. The winners and losers are easily identified. Infinite games, games with no finish line, like business or politics, or life itself, have players who come and go. The rules of an infinite game are changeable while infinite games have no defined endpoint. There are no winners or losers—only ahead and behind. The question is, how do we play to succeed in the game we’re in? In this revelatory new book, Simon Sinek offers a framework for leading with an infinite mindset. On one hand, none of us can resist the fleeting thrills of a promotion earned or a tournament won, yet these rewards fade quickly. In pursuit of a Just Cause, we will commit to a vision of a future world so appealing that we will build it week after week, month after month, year after year. Although we do not know the exact form this world will take, working toward it gives our work and our life meaning. Leaders who embrace an infinite mindset build stronger, more innovative, more inspiring organizations. Ultimately, they are the ones who lead us into the future. |
| free soft skills training videos: Soft Skills Mihnea Moldoveanu, 2024-04-22 Although communicative and relational skills are currently in the greatest demand in organizations large and small, we are as educators, executives, and talent developers very far away from the kind of precision in identifying, measuring, selecting and developing these skills that we have achieved with cognitive and technical skills. At the same time, the relentless automation of swaths of human tasks has placed a sharp light on the ‘quintessentially human skills’ – those that cannot and in some cases should not be subject to algorithmic automation. This book aims to ‘change the soft skills game’ by introducing language for identifying and describing them, ways of measuring the degree to which a person possesses them and selecting those who possess them in the utmost from those less skilled, and ways of helping students and executives alike develop them, through a methodology that has been designed and practiced for the past ten years. We need a ‘re-set’ in the way we think about human skill and in particular the ways we think about those human skills which cannot be sub-contracted to an algorithm running on silicon. This book aims to provide that re-set. |
| free soft skills training videos: 7 Skills for the Future Emma-Sue Prince, 2019-02-12 This business book is great for leaders, middle managers, entrepreneurs and anyone interested in: PERSONAL DEVELOPMENT SOFT SKILLS FOR THE FUTURE RESILIENCE & ADAPTABILITY Although we are born with these seven skills, it is never too late to improve the way we use them in life and work. Everyone should buy this book and keep it by their bedside for reference. This way each of us can continually increase our happiness, success and well-being.” - Mark Swindell, Founder and CEO of Rock Rail It has been a delight to work with Emma- Sue she has so much passion for what she does. Her workshop and book are excellent and particularly fit well with our core company values, definitely 7 key skills we need for our future! – Tanya Zuchowski Learning & Development Manager at CMS Cameron McKenna Nabarro Olswang LLP. “A great CV might open a door but these 7 skills will determine your future success and happiness - this gem of a book will help you to develop these essential work and life skills.” Dr Lisa Day, Director of Studies Online MBA, University of Liverpool “Life is too important to live without some guidance – this book is THE guidance all of us need to flourish in work and beyond.” University Professor Dr Sarah Mercer, Professor of Language Teaching at the University of Graz, Austria Feeling in control over your life is crucial to success and wellbeing. Our world is changing - so fast, so furiously, so ferociously - that to stand out you need to tap into your own resources and competences. Doing so puts you firmly back into the driving seat of your own life, enabling you to be happier, find and do work you love and have a true sense of purpose. But what are the key competences that you need? 7 Skills for the Future sets the scene for seven new soft skills that will propel you forward. Through a combination of scientific research, no-nonsense advice, practical exercises and case studies, this book shows you how to understand, develop and use: Adaptability - respond better to opportunities and change by being flexible and agile Critical thinking - think smarter, more resourcefully, creatively and collaboratively Empathy - nurture all your relationships by learning how to listen and be present Integrity - trust, values and honesty are the name of the game now as is authenticity Optimism - be the most positive person you know Being Proactive - respond rather than react and learn to reinvent yourself Resilience - make mistakes, bounce back, learn from experience and move on to the next challenge By learning how to tap into these essential skills, and understanding how to put them into practice each day of our lives, we can be happier, more effective and abler to cope with change in an uncertain and exciting future. Happy Reading, please do share your thoughts with us |
| free soft skills training videos: Mindset Carol S. Dweck, 2007-12-26 From the renowned psychologist who introduced the world to “growth mindset” comes this updated edition of the million-copy bestseller—featuring transformative insights into redefining success, building lifelong resilience, and supercharging self-improvement. “Through clever research studies and engaging writing, Dweck illuminates how our beliefs about our capabilities exert tremendous influence on how we learn and which paths we take in life.”—Bill Gates, GatesNotes “It’s not always the people who start out the smartest who end up the smartest.” After decades of research, world-renowned Stanford University psychologist Carol S. Dweck, Ph.D., discovered a simple but groundbreaking idea: the power of mindset. In this brilliant book, she shows how success in school, work, sports, the arts, and almost every area of human endeavor can be dramatically influenced by how we think about our talents and abilities. People with a fixed mindset—those who believe that abilities are fixed—are less likely to flourish than those with a growth mindset—those who believe that abilities can be developed. Mindset reveals how great parents, teachers, managers, and athletes can put this idea to use to foster outstanding accomplishment. In this edition, Dweck offers new insights into her now famous and broadly embraced concept. She introduces a phenomenon she calls false growth mindset and guides people toward adopting a deeper, truer growth mindset. She also expands the mindset concept beyond the individual, applying it to the cultures of groups and organizations. With the right mindset, you can motivate those you lead, teach, and love—to transform their lives and your own. |
| free soft skills training videos: Hug Your Haters Jay Baer, 2016-03 Includes a detachable folded poster of The Hatrix. |
| free soft skills training videos: Find Your Why Simon Sinek, David Mead, Peter Docker, 2017-09-05 Start With Why has led millions of readers to rethink everything they do – in their personal lives, their careers and their organizations. Now Find Your Why picks up where Start With Why left off. It shows you how to apply Simon Sinek’s powerful insights so that you can find more inspiration at work -- and in turn inspire those around you. I believe fulfillment is a right and not a privilege. We are all entitled to wake up in the morning inspired to go to work, feel safe when we’re there and return home fulfilled at the end of the day. Achieving that fulfillment starts with understanding exactly WHY we do what we do. As Start With Why has spread around the world, countless readers have asked me the same question: How can I apply Start With Why to my career, team, company or nonprofit? Along with two of my colleagues, Peter Docker and David Mead, I created this hands-on, step-by-step guide to help you find your WHY. With detailed exercises, illustrations, and action steps for every stage of the process, Find Your Why can help you address many important concerns, including: * What if my WHY sounds just like my competitor’s? * Can I have more than one WHY? * If my work doesn’t match my WHY, what should I do? * What if my team can’t agree on our WHY? Whether you've just started your first job, are leading a team, or are CEO of your own company, the exercises in this book will help guide you on a path to long-term success and fulfillment, for both you and your colleagues. Thank you for joining us as we work together to build a world in which more people start with WHY. Inspire on! -- Simon |
| free soft skills training videos: Radical Candor Kim Malone Scott, 2017-03-28 Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success. |
| free soft skills training videos: Rule the Room Jason Teteak, 2014-01-01 Rule the Room is the product of Jason Teteak’s twenty-year experience as a trainer and coach. His thoroughly tested advice covers every presenter’s concerns, from hooking the audience immediately to entertaining them, and from overcoming your fears to handling questions. He covers every base—content creation, delivery, audience management— with an overview plus step-by-step instructions, review exercises, and scores of specific and practical tips. Whether you want to persuade, motivate, teach, or inspire, Rule the Room can be your guide. |
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