Advertisement
| free training videos for employees: Speed Cleaning Jeff Campbell, The clean team, 1991-06 Clean your entire house in 42 minutes with the Clean Team's unbeatable system that makes every move count! Cleaning Expert Jeff Campbell and the Clean Team share their techniques and tips for cleaning your home fast but with consistency and quality. They also recommend environmentally sound products and technology and how to get the very best from your housecleaning service. |
| free training videos for employees: New Supervisor Training Elaine Biech, 2015-07-01 Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for planning and organizing work in every organization—are often undertrained in the skills required to be a successful front-line leader. In New Supervisor Training, training legend Elaine Biech presents innovative two-day, one-day, and half-day training workshops that help supervisors embrace their new roles and develop supervisory skills in five key areas: promoting communication, guiding the work, leading the workforce, coaching employee performance, and developing themselves. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other. Other books in the series include Communication Skills Training, Leadership Training, and Coaching Training. |
| free training videos for employees: Employee Training and Development Raymond A. Noe, 2005 Seeks to find a balance between research and company practices. This text provides students with a background in the fundamentals of training and development - needs assessment, transfer of training, designing a learning environment, methods, and evaluation. |
| free training videos for employees: Lean In Sheryl Sandberg, 2013-03-11 #1 INTERNATIONAL BESTSELLER • “A landmark manifesto (The New York Times) that's a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential. In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg, COO of Meta (previously called Facebook) from 2008-2022, provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home. |
| free training videos for employees: CRazYZoo! Fritz R. Glaus, 2006-08-15 Is there such a thing as a shortcut to self-knowledge? CRazYZoo! is a fable filled with action and with relationship challenges that illustrate the use of a novel but proven method of learning to understand oneself and others and of charting one's own road to success. You are invited to make an initial decision about yourself as you start reading the book and another one as you progress through the story -- and you are on your way to self-discovery! This highly successful method of self-knowledge is being used by a growing number of trainers and facilitators, as it enables participants to increase their self-esteem, develop open-mindedness and tolerance, strengthen their ability to communicate and to discover opportunites for improvement and to solve problems. YOU can use it now on your own to learn to know yourself better and to become greater and more successful as a person. |
| free training videos for employees: New Supervisor Training John Jones, Chris Chen, 2006 The Trainer’s Workshop Series is designed to be a practical, hands-on roadmap to help you quickly develop training in key business areas. Each book in the series offers all the exercises, handouts, assessments, structured experiences and ready-to-use presentations needed to develop effective training sessions. In addition to easy-to-use icons, each book in the series includes a companion CD-ROM with PowerPointTM presentations and electronic copies of all supporting material featured in the book. New Supervisor Training helps new and experienced supervisors make the transition from individual contributor to leader with ready-made training tools and materials. This guide includes sections on interactive training, evaluation and improvement and provides key skills to new leaders. Contains exercises, handouts, assessments and tools to help you: • set up supervisor training in record time • provide key skills to new leaders • become a more effective and efficient facilitator • ensure training is on target and gets results “Jones and Chen share a wealth of practical experience aimed at the realities of becoming and succeeding as a new supervisor. This is required reading for trainers.” Ed Oxford, Vice President and Director, Leadership, Learning and Performance, Commercial, Government and Industrial Solutions Sector, Motorola, Inc. Other books in this series: Leadership Training, Customer Service Training, New Employee Orientation Training, Leading Change Training. |
| free training videos for employees: Working Longer William J. Rothwell, 2008-06-27 While many employers have traditionally viewed their younger employees as their most precious assets, the truth is that their more seasoned workers are often their most valuable. Written by experts in the field of workforce education and the management of older workers, Working Longer gives recruiters, managers, and trainers the tools they need to nurture and empower these vital employees, such as: * creative strategies for recruiting retirees and developing a senior friendly workplace* career and performance management techniques for effectively motivating and engaging older workers* instructional design facilitation methods that will enable older workers to upgrade their skills.With compassion and wisdom, this is the only book that shows employers how to value, coach, and keep their most experienced people |
| free training videos for employees: Testing Computer Software Cem Kaner, Jack Falk, Hung Q. Nguyen, 1999-04-26 This book will teach you how to test computer software under real-world conditions. The authors have all been test managers and software development managers at well-known Silicon Valley software companies. Successful consumer software companies have learned how to produce high-quality products under tight time and budget constraints. The book explains the testing side of that success. Who this book is for: * Testers and Test Managers * Project Managers-Understand the timeline, depth of investigation, and quality of communication to hold testers accountable for. * Programmers-Gain insight into the sources of errors in your code, understand what tests your work will have to pass, and why testers do the things they do. * Students-Train for an entry-level position in software development. What you will learn: * How to find important bugs quickly * How to describe software errors clearly * How to create a testing plan with a minimum of paperwork * How to design and use a bug-tracking system * Where testing fits in the product development process * How to test products that will be translated into other languages * How to test for compatibility with devices, such as printers * What laws apply to software quality |
| free training videos for employees: Effective Training Manuals , 1988 |
| free training videos for employees: The Librarian's Guide to Homelessness Ryan Dowd, 2018 Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials -- |
| free training videos for employees: Uplifting Service Ron Kaufman, 2012 Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation. |
| free training videos for employees: Drive Daniel H. Pink, 2011-04-05 The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live. |
| free training videos for employees: Say This-Not That! Dan O'Connor, 2011-05-24 This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those I wish I hadn't just said that! moments? In Say This, Not That, expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With Say This, Not That, you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the why of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough. -Marsha Thompson, Washington DC, USA |
| free training videos for employees: Learning How to Learn Barbara Oakley, PhD, Terrence Sejnowski, PhD, Alistair McConville, 2018-08-07 A surprisingly simple way for students to master any subject--based on one of the world's most popular online courses and the bestselling book A Mind for Numbers A Mind for Numbers and its wildly popular online companion course Learning How to Learn have empowered more than two million learners of all ages from around the world to master subjects that they once struggled with. Fans often wish they'd discovered these learning strategies earlier and ask how they can help their kids master these skills as well. Now in this new book for kids and teens, the authors reveal how to make the most of time spent studying. We all have the tools to learn what might not seem to come naturally to us at first--the secret is to understand how the brain works so we can unlock its power. This book explains: Why sometimes letting your mind wander is an important part of the learning process How to avoid rut think in order to think outside the box Why having a poor memory can be a good thing The value of metaphors in developing understanding A simple, yet powerful, way to stop procrastinating Filled with illustrations, application questions, and exercises, this book makes learning easy and fun. |
| free training videos for employees: Introduction to Business Lawrence J. Gitman, Carl McDaniel, Amit Shah, Monique Reece, Linda Koffel, Bethann Talsma, James C. Hyatt, 2024-09-16 Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License. |
| free training videos for employees: Flight of the Buffalo James A. Belasco, Ralph C. Stayer, 2008-11-16 A hardcover bestseller now in paperback presents a management program that encourages employee leadership--which today's companies must have more of if they are to survive the coming decades. |
| free training videos for employees: Water Treatment American Water Works Association, 2003 This completely updated version discusses such topics as raw water quality, treatment options, treatment chemicals, and drinking water regulations. It includes detailed illustrations, photographs, supplemental reading lists, a glossary, and an index. |
| free training videos for employees: Achieving Excellence Through Customer Service John Tschohl, 1996 Promotes the theory that superior customer service leads to a superior business organisation |
| free training videos for employees: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| free training videos for employees: Workplace Learning Nigel Paine, 2019-01-03 For a company to compete effectively in today's business environment, its employees need to be adaptive and agile so they can develop the required skills and knowledge. To achieve this, L&D professionals must create a culture of workplace learning that encourages employees to constantly develop. This means moving away from the traditional approach of simply offering a catalogue of courses to embedding learning in every part of the company. Workplace Learning is a practical guide to all aspects of developing a culture of continuous workplace learning, from how to introduce and implement this culture to how to develop it. Showing that learning is not finite and is instead something that all employees should be doing continuously throughout their careers, Workplace Learning covers how to identify key areas to focus the most effort on, measure success and determine next steps. It also outlines how to use technology to support workplace learning from MOOCs through to apps such as Knewton and Degreed. Packed with case studies from organizations who have effectively established outstanding workplace learning including Microsoft, PriceWaterhouseCoopers (PwC), HT2 and The Happy Company, this is essential reading for L&D professionals looking to make a real difference to the development of their staff and the future success of their organizations. |
| free training videos for employees: The Compassionate Geek Don R. Crawley, Paul R. Senness, 2011-05-05 Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing foo-foo, just down-to-earth tips and best practices learned from years of working with IT pros and end-users. |
| free training videos for employees: Co-Active Coaching Henry Kimsey-House, Karen Kimsey-House, Phillip Sandahl, Laura Whitworth, 2010-12-15 NEW 4TH EDITION now available! Refer to isbn: 9781473691124 THE BOOK THAT CHANGED THE COACHING FIELD FOREVER This current, third edition includes fresh coaching examples, the latest in coaching terminology and an expanded, web-based 'Coach's Toolkit'. Used as the definitive resource in dozens of professional development programs, Co-Active Coaching teaches the transformative communication process that allows individuals from all levels of an organization - from students to teachers, and direct reports to managers - to build strong, collaborative relationships. |
| free training videos for employees: I'm Not Scared...I'm Prepared! Julia Cook, 2014-05-01 When faced with danger you must DO something. The teacher at the Ant Hill School wants her students to be prepared - for everything! One day, she teaches her students what to do if a dangerous someone is in their school. I'll be your shepherd, and you're all my sheep, so you must do what I say. Pretend there's a wolf in our building, and we MUST stay out of his way! We need a great plan of action in case we start to get scared. The ALICE Plan will work the best, to help us be prepared. Unfortunately, in the world we now live in, we must ask the essential question: What are the options for survival if we find ourselves in a violent intruder event? I'm Not Scared...I'm Prepared! will enhance the ALICE concepts and make them applicable to children of all ages in a non-fearful way. By using this book, children can develop a better understanding of what needs to be done if they ever encounter a dangerous someone. |
| free training videos for employees: Metrics-Based Process Mapping Karen Martin, Mike Osterling, 2012-10-22 Metrics-Based Process Mapping (MBPM) is a tactical-level, visual mapping approach that enables improvement teams to make effective, data-based decisions regarding waste elimination and measure ongoing process performance. The mapping technique, often used to drill down from a value stream map, integrates the functional orientation of traditional swim-lane process maps with time and quality metrics that are essential for designing improved processes. Building on the success of its popular predecessor, Metrics-Based Process Mapping: An Excel-Based Solution, this book takes readers to the next level in understanding processes and process improvement. Included with the book is an interactive macro-driven Excel tool, which allows users to electronically capture their current and future state maps. The tool also audits the maps for completeness, summarizes the metrics, and auto-calculates the improvements. Improvements to this version include: Foundational content about processes—what they are and how they vary A description of the difference between value-stream and process-level maps New content about how to bridge the gap between your current state and your desired future state Tips for effective team formation and mapping facilitation An implementation plan for those using the mapping methodology as a standalone tool and not part of a Kaizen Event The Excel-based tool included on the accompanying CD provides readers with a user-friendly way to electronically archive manually created maps in team settings for easier storage and distribution across your entire organization. While current and future state MBPMs are initially created during team-based activities using butcher paper and post-its, the electronic maps serve as standard work documentation for the improved process, enabling training, communication, and process monitoring activities. This flexible, user-friendly tool includes: A custom toolbar that simplifies map creation and editing Automated calculation of key metrics An audit feature to prevent mapping errors The ability to simulate how improvements will impact staffing requirements System Requirements: The tool is intended for use on PCs using Excel 2003 or later—it will NOT function with earlier versions of Excel, or on Macintosh computers. View a demo of the Excel tool at: www.mbpmapping.com |
| free training videos for employees: Permission to Screw Up Kristen Hadeed, 2017-10-10 The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead–and how she ultimately succeeded, not despite her many mistakes, but because of them. This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they’re mopping floors and scrubbing toilets. It’s the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead. Hadeed unintentionally launched Student Maid while attending college ten years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensation. In fact, they were almost nothing at all. Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feedback, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaningful relationships were just a few of her many mistakes. But Kristen’s willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screwups too. Permission to Screw Up dismisses the idea that leaders and organizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting, rather than waiting or thinking. Through a brutally honest and often hilarious account of her own struggles, Kristen encourages us to embrace our failures and proves that we’ll be better leaders when we do. |
| free training videos for employees: Negotiating for Success: Essential Strategies and Skills George J. Siedel, 2014-10-04 We all negotiate on a daily basis. We negotiate with our spouses, children, parents, and friends. We negotiate when we rent an apartment, buy a car, purchase a house, and apply for a job. Your ability to negotiate might even be the most important factor in your career advancement. Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers, and other stakeholders. Contracting capability—the ability to negotiate and perform successful contracts—is the most important function in any organization. This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations. The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of “decision trees,” which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations—and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator. Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows. In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract’s legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator. A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: “Life is negotiation!” No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator. |
| free training videos for employees: The Fred Factor Mark Sanborn, 2004-04-20 NEW YORK TIMES BESTSELLER • The true story of an ordinary mail carrier whose approach to work and life has the power to transform the everyday into the extraordinary—now in an updated twentieth-anniversary edition “This beloved business classic has inspired millions of people over the years, and today Mark Sanborn’s transformative insights are more timely and necessary than ever.”—Jon Gordon, author of The Energy Bus and co-author of The Coffee Bean Meet Fred. In this timeless and powerful book, Mark Sanborn, member of the Speaker Hall of Fame, recounts the true story of Fred, an ordinary USPS carrier who introduced himself one day shortly after Sanborn had moved to a new home in Denver. Fred, however, was no average mailman. As Sanborn came to discover, Fred was the kind of worker who exemplifies everything “right” with customer service. Did people want packages left on the porch or prefer a notice to pick them up at the post office? Fred made sure he knew the answer. When another delivery service left a package at the wrong house, Fred shepherded it safely to the intended recipient. Others might have seen delivering mail as routine work, but Fred seized the chance to find meaning in the mundane, competing with himself every day to find opportunities to make his customers smile. We’ve all encountered people like Fred. In this deeply inspiring book, Sanborn illuminates the four basic principles anyone can use to bring fresh energy and creativity to our work and life: how to make a tangible difference every day, build stronger relationships, create real value for others without spending a penny, and constantly reinvent yourself. In this updated edition, Sanborn speaks to the seismic changes that have transformed the world of work in recent years—with employees increasingly hungry for purpose in their jobs—and outlines the book’s fresh applications. By following his principles, you, too, can find more excitement, fulfillment, and success in your career—and in your life. |
| free training videos for employees: Safety and Health Training Resources United States. Federal Safety Advisory Council, 1972 |
| free training videos for employees: Hug Your Haters Jay Baer, 2016-03 Includes a detachable folded poster of The Hatrix. |
| free training videos for employees: Dare to Lead Brené Brown, 2018-10-09 #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership. |
| free training videos for employees: IRS Drug Free Workplace United States. Internal Revenue Service, 1990 |
| free training videos for employees: Smart Calling Art Sobczak, 2010-03-04 Praise for SMART CALLING Finally, a sales book that makes sense! As a master sales trainer, Art nailed—no, obliterated—the number one fear of selling in this great book: cold calling! Let him teach you to stop cold calling and start Smart Calling!—LARRY WINGET, television personality and New York Times bestselling author Smart Calling is the benchmark as the highest professional standard for effective cold calling. Take the initiative to read and implement Art's rational principles and you will sell much more and develop a prospect base of potential customers who will call you when they are ready to purchase or graciously take your future calls. This is THE BEST sales text I have read in the past twenty years.—REX CASWELL, PhD, VP, LexisNexis Telephone Sales You get only one chance to make the right impression in sales. If a top prospect gets a hundred calls a week, you want to be the one he remembers and buys from. Art's proven methods create a unique brand for you and position your offering as the best option. Art's advice isn't just smart, it's priceless.—BOB SILVY, VP, Corporate Marketing, American City Business Journals Smart Calling effectively enables inside sales reps and organizations to accomplish a top priority—acquiring new customers. Art's pragmatic and actionable techniques will increase productivity, success, and professional satisfaction.—BILL McALISTER, SVP, Inside Sales, McAfee A must-read, must-own book for anyone who wants to increase their sales right away with less effort and more fun. I'm so sure this book is a winner for anyone who needs to call prospects that I'll personally assure you that your results will increase noticeably after reading it, or I'll send you your money back.—MIKE FAITH, CEO & President, Headsets.com, Inc. If you need to make a first call to anyone, for whatever reason, this book is for you. More than common sense, it's a real-world, no-fluff, simple approach that anyone can use to be successful.—DARCI MAENPA, President, West Coast Chapter, American Teleservices Association; Director, Member Support, Toastmasters International |
| free training videos for employees: Waiter & Waitress Training Lora Arduser, 2003 These step-by-step guides on a specific management subject range from finding a great site for your new restaurant to how to train your wait staff and literally everything in between. They are easy and fast -to-read, easy to understand and will take the mystery out of the subject. The information is boiled down to the essence. They are filled to the brim with up to date and pertinent information. |
| free training videos for employees: Life's Messy, Live Happy Cy Wakeman, 2022-03-29 A simple shift in thinking can change everything you believe about your own happiness. By the time we become adults, most of us have joined the religion of suffering, which preaches that unless circumstances are controlled, life will be a mess. We compare ourselves to others and speculate about an impossible-to-know future, holding out hope for an improved life through getting ahead, fulfilling passion, or finding true love. But the idea that happiness comes from putting effort toward altering one’s circumstances is harmful and backward. What if we instead learned to understand that circumstances can rarely be controlled, and that life is, and always will be, messy? From that starting point, we could learn to use our minds to create happiness despite life’s ever-changing circumstances and events. Life’s Messy, Live Happy by Cy Wakeman is about dramatically changing the level of happiness you feel in your daily life, by learning to disconnect happiness from external forces, stop worrying about the future, and realize that most of your negative feelings are about things that never even happened. Wakeman is a credible, relatable teacher—a business owner, mother, and community member who has lived her philosophy and achieved profound happiness and success in a crazy, messy life. Filled with concrete daily practices and true stories that are hilarious, painful, and poignant, this book will change everything: your perspective, your focus, and your energy level for everyday life. |
| free training videos for employees: TPM in Process Industries Tokutaro Suzuki, 2017-10-06 Process industries have a particularly urgent need for collaborative equipment management systems, but until now have lacked for programs directed toward their specific needs. TPM in Process lndustries brings together top consultants from the Japan Institute of Plant Maintenance to modify the original TPM Development Program. In this volume, they demonstrate how to analyze process environments and equipment issues including process loss structure and calculation, autonomous maintenance, equipment and process improvement, and quality maintenance. For all organizations managing large equipment, facing low operator/machine ratios, or implementing extensive improvement, this text is an invaluable resource. |
| free training videos for employees: Fierce Leadership Susan Scott, 2011-01-11 From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · “Provide anonymous feedback.” · “Hire smart people.” · “Hold people accountable.” These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it. |
| free training videos for employees: Giving and Receiving Feedback Patti Hathaway, 1998 This book will guide you through learning how to receive critical feedback, developing skills for self-talk, understanding how to give constructive feedback effectively, and handling special problems. |
| free training videos for employees: Active Shooter Kevin Doss, Charles Shepherd, 2015-08-17 According to Pinkerton—the leading provider of risk management services in the world—workplace violence is second only to cybersecurity as the top threat faced by organizations today. Incidents involving active shooters in the workplace are on the rise and becoming more violent and deadly. Active Shooter provides the tools necessary to identify potential violent individuals, along with the options and responses needed to save lives, reduce corporate liability, and recover from an active shooter event should it happen. Active Shooter begins with a brief history of active shooters and how they have changed over time. It shows why many perpetrators initiate attacks, what they often are thinking, and some of the indicators that could have been identified prior to the attack. The book shows how to develop an active shooter program in an organization, walking readers through the entire process including training exercises to test the efficiency of the program. With the uniquely private security perspective, Active Shooter illustrates how to communicate with law enforcement, government agencies, and the media in the event of active shooter incident. The book concludes with a discussion of how organizations can recover promptly after an incident, which is crucial for operational survival. - Illustrates what businesses should consider prior to, during, and after an active shooting event, including developing business continuity plan - Demonstrates the importance of preparedness, an effective coordinated response, and planning all the way down to the frontline employee - Addresses the private sector and public sector coordination efforts needed for an effective active shooter program - Offers teaching and learning tools such as text boxes, end-of-chapter discussion questions, lists of key DHS, FBI and FEMA websites and resources, as well as training exercises and case studies |
| free training videos for employees: Actions Speak! Paul C. Green, 2012-01-31 This book is the first to describe in detail a community of potters working for the Jagannatha Temple in Puri, and to explore how the role of temple servant affects the potters' understanding of their work and of themselves. As a pilgrimage centre of national importance, supported by the patronage of successive regional dynasties and by fervent popular belief, the Jagannatha Temple requires earthenware in great quantities for the creation and distribution of the sacred food that is an integral feature of daily ritual and pilgrimage. Three hundred potters participate as temple servants in maintaining the temple's ritual cycle by performing their divinely assigned task. This study, conducted in 1979-1981, observes the potters' technical prowess, sustained by devotion, but also examines the tensions within their relationships to more powerful temple servants and authorities. The role of the potter as temple servant is at once glorious, as demonstrated by texts and personal interpretations of the potters' divinely-appointed service, and pathetic, as shown in the brutality of caste-based hierarchy and cash-based exchange penetrating the modern temple's daily operations. |
| free training videos for employees: Speed Cleaning for the Pros Employee Training Manual Debbie Sardone, Jeff Campbell, 2011 Speed Cleaning For The Pros Employee Training Manual (by Jeff Campbell and Debbie Sardone) is the only Employee Training Manual for professional home cleaners and teaches Perfect Maintenance Cleaning. PMC is the very first complete set of instructions on cleaning houses in the smartest way possible for professionals, adapted from the book Speed Cleaning by Jeff Campbell. Training is the secret to success and well-trained employees can make a big difference on your bottom line.This book will help your employees become very skilled professionals. It will make housecleaning something they can actually be proud of. The principles presented here are identical to those in Campbell's Speed Cleaning book written for home owners, but the emphasis is on maintaining homes and improving productivity using a perfect system. This system insures consistent results. PMC has been practiced by professional cleaners for over 30 years and has been perfected over time. The result of PMC in professional home cleaning is a perfect maintenance system. Take your training to the next level and watch the results improve your quality, profits, and peace of mind! ( Book is 81 pages). |
Microsoft 365 Training
Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.
Microsoft Teams video training - Microsoft Support
Training: Watch these videos to help your school, work, or organization use Microsoft Teams to video conference, work remotely, and become proficient using Teams.
SharePoint video training - Microsoft Support
Learn common SharePoint Online tasks with these videos and tutorials, and get links to more training for SharePoint and Office 365.
Microsoft 365 basics video training - Microsoft Support
Training: Learn how to quickly get started with Microsoft 365, share and collaborate, work in Microsoft Teams, work from anywhere, and try cool Microsoft 365 features.
Outlook training - Microsoft Support
Training: Learn how to use Outlook in Windows, MacOS, iOS or Android, and Outlook on the web through a series of Outlook training courses.
Microsoft 365 Training
Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.
Microsoft Teams video training
Training: Watch these videos to help your school, work, or organization use Microsoft Teams to video conference, work remotely, and become proficient using Teams.
Conduct sales training for store employees across the globe
Train employees around the world from one central location. Give employees one place to access to training materials, videos, and presentations. Enable ongoing dialogue between trainees …
Onboard new employees more effectively - Microsoft Support
You can foster direct, free-form conversations between seasoned employees and specific department new hires by inviting them to a new group and starting a conversation. Highlights. …
Excel help & learning - support.microsoft.com
Find Microsoft Excel help and learning resources. Explore how-to articles, guides, training videos, and tips to efficiently use Excel.
Microsoft 365 Training
Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.
Microsoft Teams video training - Microsoft Support
Training: Watch these videos to help your school, work, or organization use Microsoft Teams to video conference, work remotely, and become proficient using Teams.
SharePoint video training - Microsoft Support
Learn common SharePoint Online tasks with these videos and tutorials, and get links to more training for SharePoint and Office 365.
Microsoft 365 basics video training - Microsoft Support
Training: Learn how to quickly get started with Microsoft 365, share and collaborate, work in Microsoft Teams, work from anywhere, and try cool Microsoft 365 features.
Outlook training - Microsoft Support
Training: Learn how to use Outlook in Windows, MacOS, iOS or Android, and Outlook on the web through a series of Outlook training courses.
Microsoft 365 Training
Get productive quickly with Microsoft 365 videos and tutorials. Explore Microsoft 365 training guides and tips to collaborate with anyone, anywhere.
Microsoft Teams video training
Training: Watch these videos to help your school, work, or organization use Microsoft Teams to video conference, work remotely, and become proficient using Teams.
Conduct sales training for store employees across the globe
Train employees around the world from one central location. Give employees one place to access to training materials, videos, and presentations. Enable ongoing dialogue between trainees …
Onboard new employees more effectively - Microsoft Support
You can foster direct, free-form conversations between seasoned employees and specific department new hires by inviting them to a new group and starting a conversation. Highlights. …
Excel help & learning - support.microsoft.com
Find Microsoft Excel help and learning resources. Explore how-to articles, guides, training videos, and tips to efficiently use Excel.
