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| front line leadership training: Front Line Leadership Nicholas R. Ripplinger, 2016-03-09 Resumes don't tell employers everything they need to know about prospective leadership hires. That is never truer than with our veterans. A better approach would be to ask, 'What have you learned, and how will you apply it?' Nick Ripplinger Through honest, compelling storytelling, Nick Ripplinger takes the reader through various scenarios and illustrates how leadership decisions, both good and bad, impact a situation and the lives of those involved. By pinpointing specific lessons he learned through these experiences, Nick offers his insights and discusses how these lessons apply not only to the military but to the business world as well. In this book Nick shares lessons such as: The danger of using fear as a leadership style The significance of documenting goals The importance of taking care of yourself The value of collaboration The consequences of not having a plan Nick offers the reader a glimpse into his head and his heart as he shares his oftentimes grueling experiences. In an honest, authentic way, Nick uses these stories to illustrate what works and what doesn't with regard to effective leadership, and further explains the results and repercussions of key decisions. The stories are entertaining, but the lessons learned at the end of each chapter are invaluable for anyone wanting to grow as a leader. |
| front line leadership training: Frontline Leadership - The Hurdle David McPeak, 2021-09-14 It’s hard to jump over a hurdle from a standing position. And leadership has its share of hurdles. Like a track athlete needs to focus on their run up, which includes preparation and training, to jump over hurdles, leaders must have an effective run up to overcome their hurdles. This book discusses the run up of culture creation and developing relationships while defining what leadership is and outlining characteristics and skills shared by successful leaders. Readers will develop a more complete definition of leadership through insights, principles, and scenarios shared throughout the book and walk away with an understanding of how to practice leadership and maximize their effectiveness and potential. Topics covered include sources of leadership and how it is measured; creating alignment and culture; leadership styles; emotional intelligence and decision making; effective communication; coaching and feedback; developing relationships; leading change; and teaching and training. Readers will be exposed to powerful lessons on balancing influence and authority and taking full ownership and responsibility for their team. They will learn how to favor positives and proaction over negatives and reaction and focus more on asking than telling. They will also learn to avoid the pitfalls of basing consequences on results alone and decisions made based on comfort and convenience. Doctors practice medicine and leaders must practice leadership. This entertaining, insightful, and inspiration book identifies leadership as a skill and explains how it can be learned, practiced, and improved. Read it and learn what it takes to create an effective leadership run up, overcome hurdles, and take leadership to the next level. |
| front line leadership training: Leadership Basics for Frontline Managers Bill Templeman, 2014-03-05 This book is classified and organised into three major headings: personal effectiveness, leadership, and communication. It focuses on interpersonal management skills and explains what it takes to improve how frontline managers and supervisors communicate and relate to their employees and customers. |
| front line leadership training: Process Safety Leadership from the Boardroom to the Frontline CCPS (Center for Chemical Process Safety), 2019-07-11 The definitive leadership guide on safe practices The release of chemicals and other hazardous materials pose significant, potentially catastrophic threats worldwide. An alarming number of such events, all of which are preventable, occur too often. Reducing the frequency of serious incidents is a fundamental responsibility of leadership at all levels, from frontline managers and supervisors to C-suite executives and the board of directors as well. Process Safety Leadership from the Boardroom to the Frontline is a practical, authoritative guide that clearly demonstrates how to create a viable culture of safety within an organization, implement and maintain disciplined management systems, and address the risks of process safety deficiencies. The most important factor in any management system is leadership. For chemical process safety management, effective and informed leadership provides direction, reinforces commitment, and drives responsibility. Written by experts from the Center for Chemical Process Safety, the world's largest provider of engineering curriculum materials for process safety, this pragmatic book contains the critical information and guidelines required to lead and manage process safety. Detailed yet accessible chapters examine topics such as strengthening management system accountability, driving operation within constraints, ensuring corporate memory, verifying execution, and more. Designed to be frequently used, shared, and discussed by leadership teams throughout an organization, this indispensable resource: Demonstrates the many ways process safety benefits an organization, based on benchmarking and broad industrial experience Develops skills and expands knowledge needed to drive consistent, reliable process safety performance Describes essential behaviors and actions for leaders to drive excellence in process safety cultures and disciplined management systems Helps establish risk criteria and safeguards for companies Presents new and previously unpublished experiences, approaches, and thinking Written for executives, plant leaders, functional managers, frontline supervisors and also individual contributors, Process Safety Leadership from the Boardroom to the Frontline provides a much-needed guide for instituting safe practices within a company. The Center for Chemical Process Safety (CCPS) has been the world leader in developing and disseminating information on process safety management and technology since 1985. The CCPS, an industry technology alliance of the American Institute of Chemical Engineers (AIChE), has published over 100 books in its process safety guidelines and process safety concepts series, and over 10 training modules through its Safety in Chemical Engineering Education (SAChE) series. |
| front line leadership training: Blue-Collar Leadership Mack Story, 2016-03-13 Finally, there is a book specifically created for the often overlooked and underdeveloped blue-collar workers on the front lines. My passion is to help leaders and organizations invest in those on the front lines or to help you invest in yourself. For the blue-collar workers I value so much: I've written the book I wish someone would have given me this book nearly 30 years ago when I started my career on the front lines. It would have changed my life then. It can change your life now. Separate yourself from the crowd quickly by learning how to master the traits High Impact leaders value most. You will learn how to get noticed for the right reasons and how to get promoted for the right reasons. You will learn how to become recognized as a front line leader worth following, and you don't need formal authority (position) because you will develop something better: moral authority (influence). I've made this book easy to read for the non-readers on the front lines. There are 30 chapters with 3 pages each. If you read a chapter a day (3 pages) you will easily complete the book in 1 month even if you're a non-reader. I've written this book specifically for the often overlooked great people with so much untapped potential on the front lines. If you're on the front lines it will help you better understand: - how to make an impact from where you are - how to be recognized for your abilities - how to position yourself well for promotions - how to increase your influence with your leaders and your teammates - how to be a better team player - how & why you should accept more responsibility - how to intentionally become more valuable to the company - how to become more valuable and successful as an individual - how to lead yourself well in order to create a better future for yourself This book will actually be great for anyone at any level in any industry, but the greatest value will be for those in the blue-collar world on the front lines along with the first few layers of front line leaders. Of course, higher level leaders also need to know and understand what's in this book to multiply the potential of those on the front lines. |
| front line leadership training: The Frontline Leader Ern Prentice, 2017-12-30 |
| front line leadership training: Critical Conversations in Healthcare Cheri Clancy, 2018 |
| front line leadership training: From CULTURE to CULTURE Randall Powers, Dr Donte Vaughn, 2021-12-07 Company culture (noun) kuhm-puh-nee kuhl-cher: The values leaders and employees share, language they use, behaviors they display, and connections they have that establish how they engage and interact in the workplace. Company culture influences the roles and responsibilities of every employee within the organization, from executive leadership down to the front lines. A strong, healthy company culture drives productivity and raises profitability, and disengaged employees cost companies billions, yet many executives rarely associate their culture with their bottom line. Today, employee engagement stakes are higher than ever because executives have to consider the impact their company culture has on external stakeholders as well. Investors, consumers, and even the government are now interested in whether the organizations they do business with have values that align with theirs and demonstrate behaviors that match those values. Executive leadership must define company culture and understand how to implement it and, ultimately, measure and improve it. In From CULTURE to CULTURE, Dr. Donte Vaughn and Randall Powers introduce their culture performance management methodology and present a behavior-driven system to operationalize company culture and increase employee engagement. |
| front line leadership training: The Fearless Front Line Ray Attiyah, 2013 Leaders are committed to improving and growing their businesses, but all too often they find themselves mired in operational details and daily issues, leaving no time to pursue bold visions. The Fearless Front Line is a call to action for these leaders: to set a standard of fearlessness where front line workers have an I run this place! mindset that reflects pride and ownership of their critical role. This, in turn, liberates leadership to focus on the big-picture, bold strategies to improve and grow the business. Featuring Ray Attiyah's Run-Improve-Grow (RIG) model, The Fearless Front Line provides readers with critical processes and tools, including the RIG Roadmap, World Class Time Allocation standards, and What Went Well Daily Huddle scripts to create responsive, innovative, and nimble organizations and inspired, accountable, and confident teams. With The Fearless Front Line, leaders can benefit from a proven program to drive perpetual and transformational improvement and growth. |
| front line leadership training: From Bud to Boss Kevin Eikenberry, Guy Harris, 2011-01-07 Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now. |
| front line leadership training: Extreme Ownership Jocko Willink, Leif Babin, 2017-11-21 An updated edition of the blockbuster bestselling leadership book that took America and the world by storm, two U.S. Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life. Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails. Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After departing the SEAL Teams, they launched Echelon Front, a company that teaches these same leadership principles to businesses and organizations. From promising startups to Fortune 500 companies, Babin and Willink have helped scores of clients across a broad range of industries build their own high-performance teams and dominate their battlefields. Now, detailing the mind-set and principles that enable SEAL units to accomplish the most difficult missions in combat, Extreme Ownership shows how to apply them to any team, family or organization. Each chapter focuses on a specific topic such as Cover and Move, Decentralized Command, and Leading Up the Chain, explaining what they are, why they are important, and how to implement them in any leadership environment. A compelling narrative with powerful instruction and direct application, Extreme Ownership revolutionizes business management and challenges leaders everywhere to fulfill their ultimate purpose: lead and win. |
| front line leadership training: Executing Strategy Timothy C. Daughtry, Gary R. Casselman, 2009 Strategy means nothing if it's not executed properly--Two respected business psychologists coach you through a winning relay of strategy from boardroom to frontline--developing stronger management leaders with each handoff |
| front line leadership training: The 21st Century Supervisor Brad Humphrey, Jeff Stokes, 1997 |
| front line leadership training: Leadership on the Line Ed Rehkopf, 2006 Easy-to-read, inspirational, and with plenty of real life examples, the concepts in this book are broad enough to apply anywhere in any industry attempting to deliver high quality service and to develop employees to their fullest potential. |
| front line leadership training: Becoming a Manager Linda A. Hill, 2019-02-26 Making the leap to management and leadership In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual contributor to competent manager. New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this timeless, indispensable book, Harvard Business School professor and leadership guru Linda Hill traces the experiences of nineteen new managers over the course of their first year in the role. She reveals the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. We hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership. Hill vividly shows that becoming a manager is a profound psychological adjustment--a true transformation--as well as a continuous process of learning from experience. Becoming a Manager, a veritable treasury of essential leadership wisdom, is a book you will turn to again and again no matter where you are on your career journey. |
| front line leadership training: The Founder's Mentality Chris Zook, James Allen, 2016-05-17 A Washington Post Bestseller Three Principles for Managing—and Avoiding—the Problems of Growth Why is profitable growth so hard to achieve and sustain? Most executives manage their companies as if the solution to that problem lies in the external environment: find an attractive market, formulate the right strategy, win new customers. But when Bain & Company’s Chris Zook and James Allen, authors of the bestselling Profit from the Core, researched this question, they found that when companies fail to achieve their growth targets, 90 percent of the time the root causes are internal, not external—increasing distance from the front lines, loss of accountability, proliferating processes and bureaucracy, to name only a few. What’s more, companies experience a set of predictable internal crises, at predictable stages, as they grow. Even for healthy companies, these crises, if not managed properly, stifle the ability to grow further—and can actively lead to decline. The key insight from Zook and Allen’s research is that managing these choke points requires a “founder’s mentality”—behaviors typically embodied by a bold, ambitious founder—to restore speed, focus, and connection to customers: • An insurgent’s clear mission and purpose • An unambiguous owner mindset • A relentless obsession with the front line Based on the authors’ decade-long study of companies in more than forty countries, The Founder’s Mentality demonstrates the strong relationship between these three traits in companies of all kinds—not just start-ups—and their ability to sustain performance. Through rich analysis and inspiring examples, this book shows how any leader—not only a founder—can instill and leverage a founder’s mentality throughout their organization and find lasting, profitable growth. |
| front line leadership training: Leadership on the Line, With a New Preface Ronald Heifetz, Marty Linsky, 2017-06-20 The dangerous work of leading change--somebody has to do it. Will you put yourself on the line? To lead is to live dangerously. It's romantic and exciting to think of leadership as all inspiration, decisive action, and rich rewards, but leading requires taking risks that can jeopardize your career and your personal life. It requires putting yourself on the line, disrupting the status quo, and surfacing hidden conflict. And when people resist and push back, there's a strong temptation to play it safe. Those who choose to lead plunge in, take the risks, and sometimes get burned. But it doesn't have to be that way say renowned leadership experts Ronald Heifetz and Marty Linsky. In Leadership on the Line, they show how it's possible to make a difference without getting taken out or pushed aside. They present everyday tools that give equal weight to the dangerous work of leading change and the critical importance of personal survival. Through vivid stories from all walks of life, the authors present straightforward strategies for navigating the perilous straits of leadership. Whether you're a parent or a politician, a CEO or a community activist, this practical book shows how you can exercise leadership and survive and thrive to enjoy the fruits of your labor. |
| front line leadership training: Alive and Well at the End of the Day Paul D. Balmert, 2011-09-20 Proven strategies and tactics that you can use to lead workers to safety Industrial facilities supervisors, from front-line managers to CEOs, can depend on Alive and Well at the End of the Day for tested and proven management and leadership practices that ensure the safety of their workers. With more than thirty years of hands-on experience in the chemical industry, including front-line management, author Paul Balmert understands the challenges facing supervisors in industrial facilities. His advice, based on firsthand experience, shows you how to identify and correct flaws in industrial practices. Moreover, he shows you how to lead by example, overcoming all obstacles that interfere with safety. Rather than focus on theory, this book offers concrete strategies and tactics that enable you to: Recognize and capitalize on the moments when workers are most receptive to learning safety Discover what's really going on when you tour and inspect plant operations Engage in a helpful discussion with someone who is not following safety guidelines Understand the various types of risk involved in an industrial operation Implement a comprehensive strategy to manage and minimize risk Throughout the book, plenty of case studies and examples illustrate key challenges alongside step-by-step solutions. You'll also learn how to understand and leverage the psychology and motivations of your staff in order to fully implement safety practices and procedures. In short, with this book as your guide, you will be equipped and ready to lead your staff to safety. |
| front line leadership training: Judgment on the Front Line Chris DeRose, Noel M. Tichy, 2012-10-11 Front-line employees who deal directly with customers are the face of any organization. Not only do they have the most impact on how a brand is perceived, but they are also the most valuable source of insight into what customers want and how to give it to them. Unfortunately, as management experts Chris DeRose and Noel M. Tichy explain, most organizations don't know how to evaluate the risk of giving employees more autonomy. Many of those who are willing to try haven't even invested resources in ensuring that-once the shackles are off-front-line employees make good judgments. Tichy and DeRose offer powerful examples of front-line leadership, such as: How Zappos trusts its people to do anything in service of a customer, including providing free product or reimbursing for mistakes How Mayo Clinic of Arizona enabled its nurses to challenge the hierarchy in order to improve patient care |
| front line leadership training: The 21st Century Supervisor, Facilitator's Guide Brad Humphrey, Jeff Stokes, 2000-02-18 As a supervisor, the success of your organization rests in your hands! If you don't meet the goals set by senior leaders then results will be poor and angry customers will search for new providers of goods and services. The 21st Century Supervisor Training Package will help you improve your skills in these and many other areas: * Communication * Coaching * Business analysis * Computer * Project management * Resource management |
| front line leadership training: Leadership Basics for Frontline Managers Bill Templeman, 2014-03-05 Training for frontline managers and supervisors is being ignored as a business improvement tactic at the worst possible time. As management jobs become increasingly complex, we continue to be inundated with the latest methods for improving job performance, along with less time to sort through all this information. Focused on interpersonal management skills, Leadership Basics for Frontline Managers: Tips for Raising Your Level of Effectiveness and Communication explains what it takes to improve how you communicate and relate to your employees, customers, and bosses. It presents 25 chapters grouped into four categories: Personal Effectiveness, Leadership, Communication, and Your Career. After reading this book, you will better understand: How to deal with information overload The best ways to manage during tough times How to handle difficult co-workers How to run more effective meetings The basics of giving and receiving feedback How to manage your career more effectively Each chapter dissects a different management skill and concludes with a list of bullet points to help you take action immediately. By illustrating key concepts with scenarios drawn from a range of work situations, this book is an ideal reference for: Anyone new to a management position Experienced managers who want to sharpen their leadership skills Managers who find themselves managing a diverse group of employees Because the chapters were written to stand on their own, this book supplies guidance you can easily read in short chunks, a few minutes at a time. While the book draws on contemporary management theory, the bulk of the writing stems from the author's real-world experience as a facilitator, trainer, writer, coach, and program designer in both the private and public sectors. |
| front line leadership training: Frontline Leaders ASTD Research, 2013-10-24 Frontline Leaders: Developing Tomorrow's Executives is an ASTD research report that examines the importance of frontline leadership (FLL) development and what organizations are doing to prepare their emerging leaders. In collaboration with the ASTD Forum, ASTD Research conducted an in-depth analysis of a survey conducted in July 2013 of 515 training and development professionals from various industries. The report offers frontline leadership best practices, challenges, and real-life examples from industry leaders. The purpose of this report is to provide insights on current training and development practices that are aimed at frontline leaders, and what organizations need to offer to help these new leaders succeed. Development practices explored include:· talent management· overarching people development strategy· developing FLL skills. |
| front line leadership training: The Leader in Me Stephen R. Covey, 2012-12-11 Children in today's world are inundated with information about who to be, what to do and how to live. But what if there was a way to teach children how to manage priorities, focus on goals and be a positive influence on the world around them? The Leader in Meis that programme. It's based on a hugely successful initiative carried out at the A.B. Combs Elementary School in North Carolina. To hear the parents of A. B Combs talk about the school is to be amazed. In 1999, the school debuted a programme that taught The 7 Habits of Highly Effective Peopleto a pilot group of students. The parents reported an incredible change in their children, who blossomed under the programme. By the end of the following year the average end-of-grade scores had leapt from 84 to 94. This book will launch the message onto a much larger platform. Stephen R. Covey takes the 7 Habits, that have already changed the lives of millions of people, and shows how children can use them as they develop. Those habits -- be proactive, begin with the end in mind, put first things first, think win-win, seek to understand and then to be understood, synergize, and sharpen the saw -- are critical skills to learn at a young age and bring incredible results, proving that it's never too early to teach someone how to live well. |
| front line leadership training: In Command of Guardians: Executive Servant Leadership for the Community of Responders Eric J. Russell, 2016-10-12 First responders in the fire, emergency, and police agencies work in high-risk, critical situations, and require effective leadership. Using the approach of Servant Leadership, Dr. Russell explains how executive level/chief officers can lead their teams by helping responders develop and perform as highly as possible and meet the needs of their followers. To bring the power of this philosophical approach towards leadership to life, this book demonstrates how its many aspects come together as a system, in order to strengthen the community of emergency responders. Featuring case studies and questions as meditative exercises, the book offers readers a rich learning experience. Targeted at fire chiefs, fire commissioners, police chiefs, and Emergency Medical Service, and other first responders, this book will have a positive impact on these organizations and the communities they serve. It is also useful for training aspiring executive level leaders/chief officers. |
| front line leadership training: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| front line leadership training: Leadership Agility William B. Joiner, Stephen A. Josephs, 2006-10-20 Leadership Agility is the master competency needed for sustained success in today’s complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility. Significantly, only 10% have mastered the level of agility needed for consistent effectiveness in our turbulent era of global competition. Written in an engaging, down-to-earth style, this book not only provides a map that guides readers in identifying their current level of agility. It also provides practical advice and concrete examples that show managers and leadership development professionals how they can bring greater agility to the initiatives they take every day. |
| front line leadership training: Reinvent Fred Hassan, 2013-01-29 Leadership principles from a master of the business turnaround In Reinvent, renowned CEO and business leader Fred Hassan explains how to transform a struggling business into a raging success by reinventing the culture, attitude, and behaviors of organizations and people. Leaders who want to change cultures and individuals need a cool head, a clear vision, and a well-refined ability to inspire that change. Here, Hassan explains how a productive organizational culture leads to real success. The first part of the book focuses on how you, as a leader, can unleash your full powers by learning to be authentic, purposeful, and connected with your organization. The second part of the book focuses on groups, how to lead them, how to be a role model for the effort you expect, and how to keep winning and innovating. Taken together, these principles fuel smarter strategies, more effective execution, and better governance. Features practical, proven guidance appropriate for every business leader in any industry Ideal for corporate executives, managers, team leaders, human resources professionals, board members, and consultants Written by a renowned public speaker and former CEO known for turning around struggling companies Revealing how you can make culture your secret weapon, Reinvent is the perfect tool for business leaders in highly competitive industries. |
| front line leadership training: Every Officer is a Leader Terry Anderson, 1999-09-28 Every Officer is a Leader: Transforming Leadership in Police, Justice, and Public Safety, authored by leadership expert Terry Anderson and several well known leaders in the law enforcement and criminal justice profession, responds to the need for a comprehensive leadership development model for the education and training of police, justice and public safety supervisors, managers and front line officers. He examines how leadership development has a profound impact on the morale and performance of individual officers, teams, and organizations, illustrating in depth and detail how police and other justice and public safety leaders (in corrections, fire, customs, immigration, security, courts, etc.) can implement the Transforming Leadership process, skills, and principles. The recent focus (during the past 10 years) on community policing initiatives has made competency based leadership skills training essential for front line officers. The author's innovative contribution is a focus on the necessity to build a leadership organization before - and to an extent, while - you move ahead into building a learning organization that is responsive to community and internal organizational needs. The personal, team, and organization development skills discussed in this book are necessary pre-requisites to successful implementation of any neighborhood or community policing initiatives. Every Officer is a Leader: Transforming Leadership in Police, Justice, and Public Safety provides a model for integrating other models into a holistic leadership development framework. It furnishes a map for developing critical leadership skills with self-assessment, includes the developmental aspects of leadership expert Terry Anderson's previous book on Transforming Leadership, and applies them to law enforcement and criminal justice. Anderson and his contributing authors add clarity, perspective, and examples to show how individual leaders can develop themselves, and one another, into high-performance team leaders and officers who motivate others to respond to issues that affect the morale, health, and safety of the communities in which they serve. This new focus adds a perspective on security issues that affect police, justice and public safety organizations. |
| front line leadership training: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| front line leadership training: Peoplework: The Human Touch in Workplace Safety Kevin Burns, 2016-10-20 Workplace safety is failing. Despite better procedures now in place on the job, people are still getting hurt. The problem lies in our thinking. We must shift the focus from rules to relationships. In PeopleWork, author and safety management consultant Kevin Burns presents his M4 Method of people-centered management for safety in the workplace. He lays out the practical, how-to steps that frontline supervisors and safety people can master. This promotes a relationship-based culture focused on mentoring, coaching, and inspiring teams. It's an approach that ultimately improves employee productivity and allows everyone to achieve their personal goals and the goals of their company. With PeopleWork, you can raise workplace safety to a level where it actually works. |
| front line leadership training: Productive Conversations with Donors Kathy Drucquer Duff, 2019-11-06 Kathy Drucquer Duff discusses probing questions comprehensively in her book Productive Conversations with Donors: A Handbook for Frontline Fundraisers. This book provides fundraisers with new approaches for being inquisitive and persistent in an authentic manner. Learn how to use probing questions to: Thank a consistent donor Engage new prospects or never donors Engage young alumni Re-engage lapsed donors Re-educate donors Discover what motivates the sometimes donor Expand your network of connections Included are specific strategies for guiding donor conversations to inspire major gifts, planned gifts, and gifts from parents. The Second Edition includes new chapters and new examples and strategies throughout the book. |
| front line leadership training: Courageous Conversations About Race Glenn E. Singleton, Curtis Linton, 2005-11-18 Deepen your understanding of racial factors in academic performance and discover new strategies for closing the achievement gap! Examining the achievement gap through the prism of race, the authors explain the need for candid, courageous conversations about race in order to understand why performance inequity persists. Through these courageous conversations, educators will learn how to create a learning community that promotes true academic parity. Practical features of this book include: Implementation exercises Prompts, language, and tools that support profound discussion Activities and checklists for administrators Action steps for creating an equity team |
| front line leadership training: 17,000 Classroom Visits Can't Be Wrong John V. Antonetti, James R. Garver, 2015-02-20 Most educators are skilled at planning instruction and determining what they will do during the course of a lesson. However, to truly engage students in worthwhile, rigorous cognition, a profound shift is necessary: a shift in emphasis from teaching to learning. Put another way, we know that whoever is doing the work is also doing the learning—and in most classrooms, teachers are working much too hard. Authors John V. Antonetti and James R. Garver are the designers of the Look 2 Learning model of classroom walkthroughs. They've visited more than 17,000 classrooms—examining a variety of teaching and learning conditions, talking to students, examining their work, and determining their levels of thinking and engagement. From this vast set of data, they've drawn salient lessons that provide valuable insight into how to smooth the transition from simply planning instruction to designing high-quality student work. The lessons John and Jim have learned from their 17,000 (and counting) classroom visits can't be wrong. They share those lessons in this book, along with stories of successful practice and practical tools ready for immediate classroom application. The authors also provide opportunities for reflection and closure designed to help you consider (or reconsider) your current beliefs and practices. Throughout, you will hear the voices of John and Jim—and the thousands of students they met—as they provide a map for shifting the classroom dynamic from teaching to learning. |
| front line leadership training: Speed Leadership Bob Emiliani, 2015-10-28 Speed Leadership is a breakthrough in understanding leadership and how to improve leadership capabilities and effectiveness. This practical new approach takes a process view of leadership in preference to long-standing view of leadership based on personality, behaviors, or authenticity. Understanding leadership as processes makes clear the distinction between good leadership and bad leadership, and offers simple yet effective pathways for meaningful improvement. Leaders with an open mind, a willing heart, and genuine concern for the long-term success of an organization and its stakeholders, will find this book to be extremely helpful if not life-changing. |
| front line leadership training: Strengths Based Leadership Tom Rath, Barry Conchie, 2008 From the authors of the bestselling StrengthsFinder 2.0 comes a landmark study of great leaders, teams, and the reasons why people follow them. |
| front line leadership training: The Charge Nurse Leader Program Builder Diana Swihart, Kelly J. Gantt, 2015 The Charge Nurse Leader Program Builder: A Competency-Based Approach for Developing Frontline Leaders is a comprehensive curriculum and road map for developing frontline leaders and ensuring charge nurses are trained, mentored, and supported in their roles. The Charge Nurse Leader Program Builder is the complete resource for creating a new program or revitalizing your existing training. It defines relevant competencies and provides the tools and framework that you need to get a program up and running. Use the book and its accompanying tools and resources to hold charge nurse workshops for those new to the role and provide ongoing training and development opportunities. The curriculum is already developed for you, so you can immediately get started. You can also pair The Charge Nurse Leader Program Builder with The Effective Charge Nurse Handbook, a pack of 10 short, easy-to-read handbooks to give to charge nurses and support them in their important work of creating a better, more professional nursing environment. |
| front line leadership training: Front-Line Leadership Patrick Nelson, 2024-07-02 Expand your leadership toolkit and help others achieve their full potential with these empowering stories and lessons from the battlefield In Front-Line Leadership: How to Eliminate Complacency and Build All-In Engagement, experienced leader and veteran Patrick Nelson delivers an inspiring and exciting discussion of real-world leadership that changes lives and gets results. Born out of his experience as a paratrooper in the US Army—where he led soldiers during three combat deployments and earned a Bronze Star Medal and Purple Heart—the book will explore first-hand accounts of the author's time in combat that shed light on how you can lead men and women in academic, business, non-profit, military, and governmental settings. The book offers deep insights into developing a growth mindset, service-based leadership, forward-looking accountability, and how to build self-awareness. The stories within make it clear that leadership is not just a position or title, but rather the behaviors that we demonstrate. Additionally, each chapter culminates with a practical takeaway for the reader to challenge themselves daily. You'll also find: Strategies for getting “unstuck” in your personal and professional life Techniques for developing a clear understanding of who you are and what you can bring to an organization as a leader Ways to propel your leadership skills forward by focusing on what you can offer others, instead of what others can give you Perfect for managers, executives, directors, and other business leaders, Front-Line Leadership is also a must-read for active military service members, non-profit professionals, government workers and leaders, athletes, teachers, and anyone else tasked with shaping and encouraging the efforts of others. |
| front line leadership training: Bringing Out the Best in People Aubrey C. Daniels, 2000-01-11 The classic bestseller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist--Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based behavioral stimuli to the workplace while making it fun at the same time. Now Daniels updates his ground-breaking book with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak. All-new material shows how to: create effective recognition and rewards systems in line with today's employees want; Stimulate innovations and creativity in new and exciting ways;overcome problems associated with poorly educated workers; motivate young employees from the minute they join the workforce. |
| front line leadership training: The Front-Line Leader Chris Van Gorder, 2014-10-10 Real leadership that leads to high engagement, higher performance, and a culture of accountability As president and CEO of Scripps Health, one of America's most prestigious health systems, Chris Van Gorder presided over a dramatic turnaround, catapulting Scripps from near bankruptcy to a dominant market position. While hospitals and health systems nationwide have laid people off or are closing their doors, Scripps is financially healthy, has added thousands of employees (even with a no-layoff philosophy), and has developed a reputation as a top employer. What are the secrets to this remarkable story? In The Front-Line Leader, Chris Van Gorder candidly shares his own incredible story, from police officer to CEO, and the leadership philosophy that drives all of his decisions and actions: people come first. Van Gorder began his unlikely career as a California police officer, which deeply instilled in him a sense of social responsibility, honesty, and public service. After being injured on the job and taking an early retirement, Van Gorder had to reinvent himself, taking a job as a hospital security director, a job that would change his life. Through hard work and determination, he rose to executive ranks, eventually becoming CEO of Scripps. But he never forgot his own roots and powerful work ethic, or the time when he was a security officer and a CEO would not make eye contact with him. Van Gorder leads from the front lines, making it a priority to know his employees and customers at every level. His values learned on the force—protecting the community, educating citizens, developing caring relationships, and ultimately doing the right thing—shape his approach to business. As much as companies talk about accountability, managers seldom understand what practical steps to take to achieve an ethic of service that makes accountability meaningful. The Front-Line Leader outlines specific tactics and steps anyone can use starting today to take responsibility, inspire others, and achieve breakout results for their organizations. Van Gorder reveals how a no-layoff philosophy led to higher accountability, how his own attention to seemingly minor details spurred larger change, and how his own high standards for himself and his team improved morale and productivity. From general strategy to the tiny, everyday steps leaders can take to create the kind of culture and accountability that translates into major competitive advantage, The Front-Line Leader charts a path to better leadership and a more engaged, higher-performing organization. |
| front line leadership training: Coaching Researched Jonathan Passmore, David Tee, 2020-07-06 This book will be a collection of papers from the BPS publication: International Coaching Psychology Review. The new work would bring together the best papers from the last 15 years of the peer review publication, with the aim of more widely showcasing this research, making more accessible to the growing number of coaching researchers in business, health and education, and practitioners where there is a growing interest in evidenced based practice. The last five years have seen a growth in the number of University courses in the UK, and wider English speaking world; Australia, South Africa, and US, as well as in Europe and beyond. We now estimate some fifty plus universities are offering coaching programmes at post-graduate level, with several hundred under-graduate and post-graduate coaching modules leading to a significant growth in coaching related research activity within universities. A second audience we see for the title are practitioners interested in evidenced based practice. In the early development of coaching the focus was on models, specifically those claiming high impact of magical transformations. The growing professionalism of coaching, and the focus of coaching professional bodes such as the International Coach Federation (ICF), Association for Coaching (AC) and European Mentoring and Coaching Council (EMCC) on evidenced based practice, as seen a growth interest in the science of coaching. ICPR's growth has been limited as access to the journal is constrained by the BPS. A paper copy of the journal is published, but due to BPS's approach to its in-house 'journals' the use of discoverability on the journals is severely constrained. As a result many of the papers are not in wider circulation, among coaching students and coaching academics. |
PROGRAM GUIDE - uniquedevelopment.com
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Title: UMA Front line leadership training Author: Utah Manufacturers Association Keywords: DAE875ffv_4,BABZUpbfPXw Created Date: 1/8/2024 10:58:42 PM
