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engine room resource management course: Flag State Implementation International Maritime Organization, 2010 |
engine room resource management course: Engine-room Simulator International Maritime Organization, 2003 First published: IMO, 1990. |
engine room resource management course: Federal Register , 2013-12 |
engine room resource management course: Simulated Voyages Division on Engineering and Physical Sciences, Commission on Engineering and Technical Systems, Marine Board, 1996-04-21 This book assesses the state of practice and use of ship-bridge simulators in the professional development and licensing of deck officers and marine pilots. It focuses on full-mission computer-based simulators and manned models. It analyzes their use in instruction, evaluation and licensing and gives information and practical guidance on the establishment of training and licensing program standards, and on simulator and simulation validation. |
engine room resource management course: Crew Resource Management for the Fire Service Randy Okray, Thomas Lubnau, 2003-12 This resource aims to reduce injuries and fatalities on the fireground by preventing human error. It provides fire service professionals with the necessary communication, leadership, and decision-making tools to operate safely and effectively under stressful conditions. Although the concept of crew resource management has been around since the 1970s, this is the first book to apply C( to the fire service industry. |
engine room resource management course: Pounder's Marine Diesel Engines and Gas Turbines Malcolm Latarche, 2020-12-01 Pounder's Marine Diesel Engines and Gas Turbines, Tenth Edition, gives engineering cadets, marine engineers, ship operators and managers insights into currently available engines and auxiliary equipment and trends for the future. This new edition introduces new engine models that will be most commonly installed in ships over the next decade, as well as the latest legislation and pollutant emissions procedures. Since publication of the last edition in 2009, a number of emission control areas (ECAs) have been established by the International Maritime Organization (IMO) in which exhaust emissions are subject to even more stringent controls. In addition, there are now rules that affect new ships and their emission of CO2 measured as a product of cargo carried. - Provides the latest emission control technologies, such as SCR and water scrubbers - Contains complete updates of legislation and pollutant emission procedures - Includes the latest emission control technologies and expands upon remote monitoring and control of engines |
engine room resource management course: Ship Simulator and Bridge Teamwork , 2002 First published: IMO, 1991. |
engine room resource management course: Crew Resource Management Barbara G. Kanki, José Anca, Thomas R Chidester, 2019-01-31 The new edition of Crew Resource Management reflects advancements made in the conceptual foundation as well as the methods and approaches of applying CRM in the aviation industry. Because CRM training has the practical goal of enhancing flight safety through more effective flight crew performance, this new edition adapts itself to fit the users, the task, and operational and regulatory environments--all of which continually evolve. Each contributor examines techniques and presents cases that best illustrate CRM concepts and training. This book discusses the history and research foundation of CRM and also stresses the importance of making adaptive changes and advancements. New chapters include: CRM and Individual Resilience; Flight and Cabin Crew Teamwork: Improving Safety in Aviation: CRM and Risk Management/Safety Management Systems; and MRM for Technical Operations. This book provides a deep understanding of CRM--what it is, how it works, and how to practically implement an effective program. - Addresses the expanded operating environment--pilots, flight attendants, maintenance, etc. - Assists developers and practitioners in building effective programs - Describes best practices and tools for supporting CRM training in individual organizations - Highlights new advances and approaches to CRM - Includes five completely new chapters |
engine room resource management course: Specialized Training for Oil Tankers , 2006 |
engine room resource management course: Crude Oil Washing Systems International Maritime Organization, 2000 |
engine room resource management course: Crew Resource Management Training Norman MacLeod, 2021-05-05 The book provides a data-driven approach to real-world crew resource management (CRM) applicable to commercial pilot performance. It addresses the shift to a systems-based resilience thinking that aims to understand how worker performance provides a buffer against failure. This book will be the first to bring these ideas together. Taking a competence-based approach offers a more coherent, relevant approach to CRM. The book presents relevant, real-world examples of the concepts and outlines a change in thinking around pilot performance and data interpretation that is overdue. Airlines, pilots and aviation industry professionals will benefit from the insights into organisational design and alternative approaches to training. FEATURES Approaches CRM from a competence-based perspective Uses a systems model to bring coherence to CRM Includes a chapter on using blended learning and virtual reality to deliver CRM Features research on work/life balance, morale, pilot fatigue and link to error Operationalises ‘resilience engineering’ in a crew context |
engine room resource management course: Advanced Training in Fire Fighting International Maritime Organization, 2001 |
engine room resource management course: Proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021) Nancy L. Black, W. Patrick Neumann, Ian Noy, 2021-04-30 This book presents the proceedings of the 21st Congress of the International Ergonomics Association (IEA 2021), held online on June 13-18, 2021. By highlighting the latest theories and models, as well as cutting-edge technologies and applications, and by combining findings from a range of disciplines including engineering, design, robotics, healthcare, management, computer science, human biology and behavioral science, it provides researchers and practitioners alike with a comprehensive, timely guide on human factors and ergonomics. It also offers an excellent source of innovative ideas to stimulate future discussions and developments aimed at applying knowledge and techniques to optimize system performance, while at the same time promoting the health, safety and wellbeing of individuals. The proceedings include papers from researchers and practitioners, scientists and physicians, institutional leaders, managers and policy makers that contribute to constructing the Human Factors and Ergonomics approach across a variety of methodologies, domains and productive sectors. This volume includes papers addressing the following topics: Activity Theories for Work Analysis and Design (ATWAD), Organisation design and management (ODAM), Ergonomic Work Analysis and Training (EWAT), Systems HF/E, HF/E Education and Professional Certification Development. |
engine room resource management course: Advances in Human Aspects of Transportation Neville Stanton, 2020-06-30 This book discusses the latest advances in the research and development, design, operation, and analysis of transportation systems and their corresponding infrastructures. It presents both theories and case studies on road and rail, aviation, and maritime transportation. Further, it covers a wealth of topics, from accident analysis, intelligent vehicle control, and human-error and safety issues to next-generation transportation systems, model-based design methods, simulation and training techniques, and many more. Special emphasis is placed on smart technologies and automation in transport, as well as the user-centered, ergonomic, and sustainable design of transportation systems. The book, which is based on the AHFE 2020 Virtual Conference on Human Aspects of Transportation, held on July 16–20, 2020, mainly addresses the needs of transportation system designers, industrial designers, human–computer interaction researchers, civil and control engineers, as well as vehicle system engineers. Moreover, it represents a timely source of information for transportation policy-makers and social scientists whose work involves traffic safety, management, and sustainability issues in transport. |
engine room resource management course: Master and Chief Mate International Maritime Organization, 1999 |
engine room resource management course: www.owaysonline.com 1st Mate - Orals - Preparatory Notes By Rahul , www.owaysonline.com 1st Mate - Orals - Preparatory Notes By Rahul |
engine room resource management course: Operational Use of Electronic Chart Display and Information Systems (ECDIS) International Maritime Organization, 2012 This model course is intended to provide the knowledge, skill and understanding of ECDIS and electronic charts to the thorough extent needed to safely navigate vessels whose primary means of navigation is ECDIS. The course emphasizes both the application and learning of ECDIS in a variety of underway contexts. The course is designed to meet the STCW requirements in the use of ECDIS, as revised by the 2010 Manila Amendments. It should be understood that this is a generic course which requires a structured and complementary on-board ship specific ECDIS familiarization for each shipboard ECDIS system on which the navigating officer serves. Those who successfully complete the course should be able to demonstrate sufficient knowledge to undertake the duties assigned under the SSP. |
engine room resource management course: Bridge Resource Management Rexford Penn, 2012 This is a comprehensive introduction and guide to Maritime required Bridge Resource Management training for ships officers, watch keepers and crew members. Case studies of several maritime accidents offer insight into the benefits of using each resource available to a crew member on board ship. Satisfies requirements if STCW, IMO, USCG, and NTSB. |
engine room resource management course: Officer in charge of an engineering watch International Maritime Organization, 1999 IMO sales no.: T704E. |
engine room resource management course: Crew Resource Management Barbara G. Kanki, José Anca, Robert L. Helmreich, 2010-01-20 Crew Resource Management, Second Edition continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of crews in the aviation system as well as in the complex and high-risk operations of many non-aviation settings. Long considered the bible in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support. - The only CRM text on the market offering an up-to-date synthesis of primary source material - New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT - Instructor website with testbank and image collection - Liberal use of case examples |
engine room resource management course: Shipping World & Shipbuilder , 2003 |
engine room resource management course: Marine Auxiliary Machinery H. D. McGeorge, 2013-10-22 Marine Auxiliary Machinery, Seventh Edition is a 16-chapter text that covers the significant advances in marine auxiliary machinery relevant to the certification of competency examinations. The introductory chapters deal with the basic components of marine machineries, such as propulsion system, heat exchanger, valves, and pipelines. The succeeding chapters describe the pumps and pumping system, specifically the tanker and gas carrier cargo pumps. Considerable chapters are devoted to the operation of machinery's major components, including the propeller shaft, steering gear, auxiliary power, bow thrusters, and stabilizers. Other chapters consider the refrigeration, heating, ventilation, and air conditioning systems. The final chapters tackle the safety system of marine auxiliary machinery, particularly the fire protection, safety, instrumentation, and control systems. This book will prove useful to marine and mechanical engineers. |
engine room resource management course: Chief engineer officer and second engineer officer International Maritime Organization, 1999 IMO publication sales no.: T702E. |
engine room resource management course: Ultralearning Scott H. Young, 2019-08-06 Now a Wall Street Journal bestseller. Learn a new talent, stay relevant, reinvent yourself, and adapt to whatever the workplace throws your way. Ultralearning offers nine principles to master hard skills quickly. This is the essential guide to future-proof your career and maximize your competitive advantage through self-education. In these tumultuous times of economic and technological change, staying ahead depends on continual self-education—a lifelong mastery of fresh ideas, subjects, and skills. If you want to accomplish more and stand apart from everyone else, you need to become an ultralearner. The challenge of learning new skills is that you think you already know how best to learn, as you did as a student, so you rerun old routines and old ways of solving problems. To counter that, Ultralearning offers powerful strategies to break you out of those mental ruts and introduces new training methods to help you push through to higher levels of retention. Scott H. Young incorporates the latest research about the most effective learning methods and the stories of other ultralearners like himself—among them Benjamin Franklin, chess grandmaster Judit Polgár, and Nobel laureate physicist Richard Feynman, as well as a host of others, such as little-known modern polymath Nigel Richards, who won the French World Scrabble Championship—without knowing French. Young documents the methods he and others have used to acquire knowledge and shows that, far from being an obscure skill limited to aggressive autodidacts, ultralearning is a powerful tool anyone can use to improve their career, studies, and life. Ultralearning explores this fascinating subculture, shares a proven framework for a successful ultralearning project, and offers insights into how you can organize and exe - cute a plan to learn anything deeply and quickly, without teachers or budget-busting tuition costs. Whether the goal is to be fluent in a language (or ten languages), earn the equivalent of a college degree in a fraction of the time, or master multiple tools to build a product or business from the ground up, the principles in Ultralearning will guide you to success. |
engine room resource management course: British Motorship , 2003 |
engine room resource management course: Business Made Simple Donald Miller, 2021-01-19 Is this blue book more valuable than a business degree? Most people enter their professional careers not understanding how to grow a business. At times, this makes them feel lost, or worse, like a fraud pretending to know what they’re doing. It’s hard to be successful without a clear understanding of how business works. These 60 daily readings are crucial for any professional or business owner who wants to take their career to the next level. New York Times and Wall Street Journal bestselling author, Donald Miller knows that business is more than just a good idea made profitable – it’s a system of unspoken rules, rarely taught by MBA schools. If you are attempting to profitably grow your business or career, you need elite business knowledge—knowledge that creates tangible value. Even if you had the time, access, or money to attend a Top 20 business school, you would still be missing the practical knowledge that propels the best and brightest forward. However, there is another way to achieve this insider skill development, which can both drastically improve your career earnings and the satisfaction of achieving your goals. Donald Miller learned how to rise to the top using the principles he shares in this book. He wrote Business Made Simple to teach others what it takes to grow your career and create a company that is healthy and profitable. These short, daily entries and accompanying videos will add enormous value to your business and the organization you work for. In this sixty-day guide, readers will be introduced to the nine areas where truly successful leaders and their businesses excel: Character: What kind of person succeeds in business? Leadership: How do you unite a team around a mission? Personal Productivity: How can you get more done in less time? Messaging: Why aren’t customers paying more attention? Marketing: How do I build a sales funnel? Business Strategy: How does a business really work? Execution: How can we get things done? Sales: How do I close more sales? Management: What does a good manager do? Business Made Simple is the must-have guide for anyone who feels lost or overwhelmed by the modern business climate, even if they attended business school. Learn what the most successful business leaders have known for years through the simple but effective secrets shared in these pages. Take things further: If you want to be worth more as a business professional, read each daily entry and follow along with the free videos that will be sent to you after you buy the book. |
engine room resource management course: Cockpit Resource Management Earl L. Wiener, Barbara G. Kanki, Robert L. Helmreich, 1995-11-17 Cockpit Resource Management (CRM) has gained increased attention from the airline industry in recent years due to the growing number of accidents and near misses in airline traffic. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Cockpit Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and without the cockpit. A valuable resource for commercialand military airline training curriculum, the book is also a valuable reference for business professionals who are interested in effective communication among interactive personnel. Key Features * Discusses international and cultural aspects of CRM * Examines the design and implementation of Line-Oriented Flight Training (LOFT) * Explains CRM, LOFT, and cockpit automation * Provides a case history of CRM training which improved flight safety for a major airline |
engine room resource management course: Human Resources and Crew Resource Management Adam Weintrit, Tomasz Neumann, 2016-08-12 The TransNav 2011 Symposium held at the Gdynia Maritime University, Poland in June 2011 has brought together a wide range of participants from all over the world. The program has offered a variety of contributions, allowing to look at many aspects of the navigational safety from various different points of view. Topics presented and discussed at the Symposium were: navigation, safety at sea, sea transportation, education of navigators and simulator-based training, sea traffic engineering, ship's manoeuvrability, integrated systems, electronic charts systems, satellite, radio-navigation and anti-collision systems and many others.This book is part of a series of six volumes and provides an overview of Human Resources and Crew Resource management and is addressed to scientists and professionals involved in research and development of navigation, safety of navigation and sea transportation. |
engine room resource management course: Proficiency in Personal Survival Techniques International Maritime Organization, 2000 This courseshould be taken by every prospective seafarer. It covers training in personal survival techniques and is based on the provisions of table A-VI/1-1 of the STCW Code. |
engine room resource management course: Proceedings of the Institute of Marine Engineering, Science, and Technology , 2003 |
engine room resource management course: Real-World Applications in Cognitive Neuroscience , 2020-08-06 Real-World Applications in Cognitive Neuroscience Volume 253, the latest release in the Progress in Brain Research series, highlights new advances in the field, with this volume presenting interesting chapters on Perception and Decision Making at Sea, The Sleep-Wake Regulation in Cognition: Applications in the Real World, Decision making and the menstrual cycle in elite athletes, Decision Making under pressure in elite football, Economics and the Brain, Predictive coding: Neuroscience and art, The brain and music, Application in behavioral change, Applications of Cognitive Neuroscience to understanding Aphantasia, Applications in Inhibitory control, Applications in Vision; helping patients find their (golf) balls again, and much more. - Provides the authority and expertise of leading contributors from an international board of authors - Presents the latest release in the Progress in Brain Research series - Updated release includes the latest information on cognitive neuroscience |
engine room resource management course: Improving Bridge Resource Management Jürgen Neff, 2020-07-31 |
engine room resource management course: Bridge Resource Management for Small Ships (PB) Daniel S. Parrott, 2011-03-04 Your vessel may be equipped with the most advanced technology and the most powerful engines, but the failure to apply the basic principles of bridge resource management can still prevent you from getting where you are going. Satellite systems, ARPA, electronic charts, AIS, sophisticated communication equipment and integrated navigational systems—all these advanced technologies provide valuable capabilities. But accidents still happen, and they usually involve human error. This simple fact has made Bridge Resource Management (BRM) training a requirement for watchkeepers worldwide. Bridge Resource Management for Small Ships: The Watchkeeper’s Manual for Limited-Tonnage Vessels is the first book to address the unique needs of operators of small ships (limited-tonnage vessels) including tugs, ferries, yachts, and other passenger-carrying vessels. Features: Case histories to illustrate important points A complete course in BRM, suited for studying on your own as well as a complement to your classwork Topics include: Introduction to BRM, Standard Operating Procedures, Passage Planning, Implementing the Passage Plan, Building a Passage Plan, Situational Awareness and Human Factors, including: Overreliance, Distraction, Stress, Fatigue, Complacency, and Transition; and Human Interactions, including Communications, Teams and Teamwork, Decision Making and Leadership, and Human Error |
engine room resource management course: Crew Resource Management Eduardo Salas, Eleana Edens, Katherine A. Wilson, 2017-05-15 Crew Resource Management (CRM) training was first introduced in the late 1970s as a means to combating an increased number of accidents in which poor teamwork in the cockpit was a significant contributing factor. Since then, CRM training has expanded beyond the cockpit, for example, to cabin crews, maintenance crews, health care teams, nuclear power teams, and offshore oil teams. Not only has CRM expanded across communities, it has also drawn from a host of theories from multiple disciplines and evolved through a number of generations. Furthermore, a host of methodologies and tools have been developed that have allowed the community to better study and measure its effect on team performance and ultimately safety. Lacking, however, is a forum in which researchers and practitioners alike can turn to in order to understand where CRM has come from and where it is going. This volume, part of the 'Critical Essays on Human Factors in Aviation' series, proposes to do just that by providing a selection of readings which depicts the past, present, and future of CRM research and training. |
engine room resource management course: The Cruise Industry News Quarterly , 2007 |
engine room resource management course: Advanced Training for Liquefied Gas Tanker Cargo Operations International Maritime Organization, 2015-08-07 This course provides training for Masters, chief engineer officers, chief mates, second engineer officers and any person with immediate responsibility for loading, unloading, care in transit, handling of cargo, tank cleaning or other cargo related operations on liquefied gas tankers. It comprises an advanced training programme appropriate to their duties on liquefied gas tankers for their ability to imbibe a safety culture to perform and monitor all cargo operations, familiarity with properties of liquefied gas cargoes, take precautions to prevent hazards, apply health and safety precautions, respond to emergencies fire safety measures, take precautions to prevent pollution of the environment, and monitor and control compliance with legislative requirements. |
engine room resource management course: Train the Simulator Trainer and Assessor International Maritime Organization, 2012-07-11 The course includes technical aspects of teaching that have a direct relation with the maritime simulator world. Without delving into the details at this stage, it is however emphasized that the simulator pedagogy, as well as psychology of learning forms an important element of the course. The topics that have been covered in this modular course have been chosen in such a way as to provide a valuable introduction for those who have little experience in teaching and also as a very useful refresher for experienced instructors. In addition, those whose teaching experience has been limited to lecturing will gain considerable exposure, as they will explore the world of maritime simulation along with a variety of teaching techniques. The course deals with the relevance of simulator in maritime training and the simulator pedagogy associated with the use of training on a maritime simulator. The basic aspects of the learning process, purpose of training, setting of training objectives and basic principles of course design and the psychology of learning has also been touched upon, however it does not form the main thrust of the course. It is assumed that course participants would have received formal training in these aspects prior to completing this programme. The course has a large practical component in which the participants implement the theoretical guidelines by planning, creating, executing and evaluating their own simulation exercises. The experimental nature of the course being conducted largely using simulators provides the participants the opportunity to hone the necessary skills required to be an effective simulator instructor. |
engine room resource management course: Handbook for Deck Officers , |
engine room resource management course: The Journal of Offshore Technology , 2007 |
engine room resource management course: Application of Automatic Machinery and Alarm Equipment in Ships B. G. Smith, 1974 |
Mercury Outboard Serial & Model Number Guide
You can find your Mercury outboard serial number and model number on an ID tag on the mounting bracket, or in some cases on an engine block freeze plug. See below for a Model …
Volvo Penta Engine & Drive Parts at MarineEngine.com
Enter any Volvo Penta model number to find commonly replaced parts for Volvo Penta engines and outdrives. Use this Volvo Penta Model Number Guide for tips on locating and decoding …
Find Mercury Marine Outboard Motor Parts by Engine Model
Find Your Engine. Drill down to the horsepower, serial number range and engine section to get an online inventory of original and aftermarket Mercury boat parts. We carry Mercury outboard …
Mercury Outboard Motor Information Guide - MarineEngine.com
Engine serial numbers are found on an ID tag near the engine mounting bracket. Parts diagrams - by serial number (1982 & up) Parts diagrams - by HP, model & serial range (1960 & up) …
Sierra Marine Engine & Drive Parts
Online catalog for all Sierra Marine Parts for outboard and inboard motors. View online or download.
Shop Mercury Outboard Motor Parts - MarineEngine.com
Shop by Mercury Part Number. Can't find the part you need using the engine diagrams? Enter your Mercury outboard part number in the Search by Part Number field at the top of the page …
Johnson Evinrude Outboard Motor Parts by Year 1955 to 2011
Find Your Engine. Drill down from the year, horsepower, model number and engine section to get an online inventory of genuine OEM and aftermarket Johnson Evinrude outboard parts. …
Johnson Evinrude Repair Manuals by Seloc 1958-2014
Johnson Evinrude Outboards, 1-4 Cylinder, 1958-1972 Repair & Service Manual: List Price $54.99: Your Price $44.95 ...
Johnson Evinrude Outboard Motors Resource Guide
Engine model numbers are located on an ID tag on the engine mounting bracket. Master Model Number Guide (not mobile device friendly) Johnson / Evinrude 1980 & Up Model Codes; …
Mariner Outboard Motor - Mariner Outboards - Mariner Outboard …
MarineEngine.com 184 Jones Drive Brandon, VT 05733 USA (800) 209-9624 (802) 247-4700 (802) 419-3055 Fax
Mercury Outboard Serial & Model Number Guide
You can find your Mercury outboard serial number and model number on an ID tag on the mounting bracket, or in some cases on an engine block freeze plug. See below for a Model …
Volvo Penta Engine & Drive Parts at MarineEngine.com
Enter any Volvo Penta model number to find commonly replaced parts for Volvo Penta engines and outdrives. Use this Volvo Penta Model Number Guide for tips on locating and decoding …
Find Mercury Marine Outboard Motor Parts by Engine Model
Find Your Engine. Drill down to the horsepower, serial number range and engine section to get an online inventory of original and aftermarket Mercury boat parts. We carry Mercury outboard …
Mercury Outboard Motor Information Guide - MarineEngine.com
Engine serial numbers are found on an ID tag near the engine mounting bracket. Parts diagrams - by serial number (1982 & up) Parts diagrams - by HP, model & serial range (1960 & up) …
Sierra Marine Engine & Drive Parts
Online catalog for all Sierra Marine Parts for outboard and inboard motors. View online or download.
Shop Mercury Outboard Motor Parts - MarineEngine.com
Shop by Mercury Part Number. Can't find the part you need using the engine diagrams? Enter your Mercury outboard part number in the Search by Part Number field at the top of the page …
Johnson Evinrude Outboard Motor Parts by Year 1955 to 2011
Find Your Engine. Drill down from the year, horsepower, model number and engine section to get an online inventory of genuine OEM and aftermarket Johnson Evinrude outboard parts. …
Johnson Evinrude Repair Manuals by Seloc 1958-2014
Johnson Evinrude Outboards, 1-4 Cylinder, 1958-1972 Repair & Service Manual: List Price $54.99: Your Price $44.95 ...
Johnson Evinrude Outboard Motors Resource Guide
Engine model numbers are located on an ID tag on the engine mounting bracket. Master Model Number Guide (not mobile device friendly) Johnson / Evinrude 1980 & Up Model Codes; …
Mariner Outboard Motor - Mariner Outboards - Mariner Outboard …
MarineEngine.com 184 Jones Drive Brandon, VT 05733 USA (800) 209-9624 (802) 247-4700 (802) 419-3055 Fax