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| eq training for leaders: Emotional Intelligence 2.0 Travis Bradberry, Jean Greaves, 2009 Includes a new & enhanced online edition of the world's most popular emotional intelligence test. |
| eq training for leaders: Emotional Intelligence In Action Marcia Hughes, L. Bonita Patterson, James Bradford Terrell, 2011-02-23 Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, —or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies. |
| eq training for leaders: Emotional Intelligence in Action Marcia Hughes, James Bradford Terrell, 2011-12-29 The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams. This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to four leading emotional intelligence models – the EQ-I 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA – making it easy to use with all the models. Revised to respond to the significant changes in EQi-2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as twenty new exercises, accompanied by reproducible handouts for your participants. Ideal for both individual or team coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization. |
| eq training for leaders: The Emotionally Intelligent Leader Daniel Goleman, 2019-07-16 Become a Better Leader by Improving Your Emotional Intelligence Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles. In What Makes a Leader? Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In The Focused Leader, Goleman explains neuroscience research that proves that being focused is more than filtering out distractions while concentrating on one thing. In Leadership That Gets Results, Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results. |
| eq training for leaders: Emotional Intelligence for Sales Leadership Colleen Stanley, 2020-06-16 The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that: Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team. Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills. Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams. Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales. |
| eq training for leaders: An Introduction to Emotional Intelligence Lorraine Dacre Pool, Pamela Qualter, 2018-04-18 Bridges the gap between the scholarly literature and pop-psych books on EI Emotional Intelligence (EI) has become a topic of vast and growing interest worldwide and is concerned with the ways in which we perceive, identify, understand, and manage emotions. It is an aspect of individual difference that can impact a number of important outcomes throughout a person's lifespan. Yet, until now there were no authoritative books that bridge the gap between scholarly articles on the subject, often published in obscure professional journals, and the kind of books found in the pop-psych sections of most large bookstores. This book fills that gap, addressing the key issues from birth through to old age, including the impact of EI on child development, social relationships, the workplace, and health. It is a useful introduction to the academic study of EI, including its history as a concept. Featuring contributions by an international team of EI researchers, this thought provoking and informative book offers students, educators, mental health professionals, and general readers a comprehensive, critical, and accessible introduction to state-of-the-art EI theory and research. From the historical origins of EI to its contemporary applications across an array of domains, An Introduction to Emotional Intelligence explores what the research evidence tells us about it, why it is important, and how it is measured. Throughout each chapter any potentially tricky words or concepts are highlighted and explained. And, most chapters feature activities to spur further reflection on the subject matter covered as well as ideas on how to apply aspects of EI to various questions or problems arising in the readers’ lives. Features contributions from expert authors from around the world with experience of researching and teaching EI theory and practice Makes EI concepts, foundations, research, and theory accessible to a wider audience of readers than ever before Explores EI's roots in psychological thinking dating back to early 20th century and considers the reasons for its widespread popularity in contemporary times Reviews the latest research into the constructs of ability EI and trait EI and their validity in relation to health, wellbeing, social relationships, academic, and work performance An Introduction to Emotional Intelligence is fascinating and informative reading and a source of practical insight for students of psychology, management and leadership, education, social work and healthcare, and those working in education, health settings and in psychological counseling professions. |
| eq training for leaders: At the Heart of Leadership Joshua M. Freedman, Peter Salovey, 2007 Where other books tell you about emotional intelligence, this book provides the roadmap to put it in action. Includes case for EQ, background, and detailed explanation of the Six Seconds EQ Model and how to use it to improve leadership -- and a free code to test your EQ strengths online.There are a handful of people in the world who have proven experience raising organizational performance with emotional intelligence. Freedman is one of the leaders.Using stories and data from his work around the world with organizations such as the US Marine Corps, Schlumberger, and FedEx, Freedman provides a practical guide to this critical topic.At the Heart of Leadership delivers a compelling case for leaders to attend to their own and their people's emotions as a critical asset for optimal performance. Then it shows you how.You'll learn the Six Seconds EQ Model, a practical three-step process to become more effective with emotions -- plus use the code in the back of the book for a free assessment of your EQ strengths.This book will show you how to lead more effectively by engaging your own and your people's emotions. |
| eq training for leaders: Leading with Feeling Cary Cherniss, Cornelia W. Roche, 2020 This book describes how 25 outstanding leaders used emotional intelligence to deal with critical challenges and opportunities.. The book distills the leaders' experiences into nine strategies that can help any leader or potential leader to be more effective. Each chapter concludes with activities that help readers to apply immediately each of those strategies.--Dust jacket flap. |
| eq training for leaders: What Makes a Leader? (Harvard Business Review Classics) Daniel Goleman, 2017-06-06 When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term emotional intelligence to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have first-class training, an incisive mind, and an endless supply of good ideas, but he or she still won't be a great leader. The chief components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—can sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world—and will have a direct impact on you today and for years to come. |
| eq training for leaders: HBR's 10 Must Reads on Emotional Intelligence (with featured article "What Makes a Leader?" by Daniel Goleman)(HBR's 10 Must Reads) Harvard Business Review, Daniel Goleman, Richard E. Boyatzis, Annie McKee, Sydney Finkelstein, 2015-04-07 In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills—and your professional success. This book will inspire you to: Monitor and channel your moods and emotions Make smart, empathetic people decisions Manage conflict and regulate emotions within your team React to tough situations with resilience Better understand your strengths, weaknesses, needs, values, and goals Develop emotional agility This collection of articles includes: “What Makes a Leader” by Daniel Goleman, “Primal Leadership: The Hidden Driver of Great Performance” by Daniel Goleman, Richard Boyatzis, and Annie McKee, “Why It’s So Hard to Be Fair” by Joel Brockner, “Why Good Leaders Make Bad Decisions” by Andrew Campbell, Jo Whitehead, and Sydney Finkelstein, “Building the Emotional Intelligence of Groups” by Vanessa Urch Druskat and Steve B. Wolff, “The Price of Incivility: Lack of Respect Hurts Morale—and the Bottom Line” by Christine Porath and Christine Pearson, “How Resilience Works” by Diane Coutu, “Emotional Agility: How Effective Leaders Manage Their Negative Thoughts and Feelings” by Susan David and Christina Congleton, “Fear of Feedback” by Jay M. Jackman and Myra H. Strober, and “The Young and the Clueless” by Kerry A. Bunker, Kathy E. Kram, and Sharon Ting. |
| eq training for leaders: Firms of Endearment Rajendra Sisodia, David Wolfe, Jagdish N. Sheth, 2003-01-30 Today’s best companies get it. From Costco® to Commerce Bank, Wegmans to Whole Foods®: they’re becoming the ultimate value creators. They’re generating every form of value that matters: emotional, experiential, social, and financial. And they’re doing it for all their stakeholders. Not because it’s “politically correct”: because it’s the only path to long-term competitive advantage. These are the Firms of Endearment. Companies people love doing business with. Love partnering with. Love working for. Love investing in. Companies for whom “loyalty” isn’t just real: it’s palpable, and driving unbeatable advantages in everything from marketing to recruitment. You need to become one of those companies. This book will show you how. You’ll find specific, practical guidance on transforming every relationship you have: with customers, associates, partners, investors, and society. If you want to be great—truly great—this is your blueprint. We’re entering an Age of Transcendence, as people increasingly search for higher meaning in their lives, not just more possessions. This is transforming the marketplace, the workplace, the very soul of capitalism. Increasingly, today’s most successful companies are bringing love, joy, authenticity, empathy, and soulfulness into their businesses: they are delivering emotional, experiential, and social value–not just profits. Firms of Endearment illuminates this, the most fundamental transformation in capitalism since Adam Smith. It’s not about “corporate social responsibility”: it’s about building companies that can sustain success in a radically new era. It’s about great companies like IDEO and IKEA®, Commerce Bank and Costco®, Wegmans and Whole Foods®: how they earn the powerful loyalty and affection that enables truly breathtaking performance. This book is about gaining “share of heart,” not just share of wallet. It’s about aligning stakeholders’ interests, not just juggling them. It’s about building companies that leave the world a better place. Most of all, it’s about why you must do all this, or risk being left in the dust... and how to get there from wherever you are now. |
| eq training for leaders: Emotional Intelligence Coaching Stephen Neale, Lisa Spencer-Arnell, Liz Wilson, 2011-09-03 Emotional Intelligence Coaching examines the vital role emotions and habits play in performance. Emotional intelligence can help leaders and coaches recognize how attitudes - both their own and those of the people they coach - prevent individuals from reaching their potential. Replacing these with more useful feelings and thoughts can provide a powerful means of improving performance. This book explains the principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for those seeking to identify and adapt their behaviour in order to achieve more. Never before have emotional intelligence and coaching been brought together in this way to help you develop your own and other people's performance. |
| eq training for leaders: Emotional Intelligence for Sales Success Colleen Stanley, 2013 Why do salespeople frequently fail to execute-even when they know what they should do? |
| eq training for leaders: Corporate Emotional Intelligence Gareth Chick, 2018-10-09 As part of the series Leadership and Executive Coaching, Corporate Emotional Intelligence is a seminal work for business communication, management and organisational behaviour in the 21st Century, setting a new precedent for business leadership and management books. It analyses how human behaviour is conditioned within corporate cultures, how managers come to adopt unconscious controlling habits that are counter-productive and which create cultures of fear. It shows how through the art of coaching and mentoring, breaking habits and personal development, transformational leadership within teams can result and, through theory and practise, shows us how to lead when managing people in the business environment. Unique to this leadership coaching book is the introduction of the Corporapath- the Corporate Hostage and to the anxiety disorder CTSD - Corporate Traumatic Stress Disorder, yielding a profound new level of self-awareness for all corporate citizens. Success now requires a different kind of business intelligence: IQ + EQ is no longer sufficient. We now need CEQ - Corporate Emotional Intelligence - the ability to read, understand and manage the psychological states and behaviours that are unique to corporate cultures and emotionally intelligent leadership. |
| eq training for leaders: The EQ Edge Steven J. Stein, Howard E. Book, 2011-04-26 REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked A, you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success.—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership |
| eq training for leaders: Building Blocks of Emotional Intelligence Daniel Goleman, Richard Boyatzis, Richard Davidson, Vanessa Druskay, George Kohlrieser, Matthew Lippincott, Matthew Taylor, Michele Nevarez, Amy Gallo, Ann Flanagan Petry, George Pitagorsky, Annie McKee, Metta Miriam Böll, Peter Senge, 2021-08-15 |
| eq training for leaders: Performing Under Pressure Hendrie Weisinger, J. P. Pawliw-Fry, 2015-02-24 Nobody performs better under pressure. Regardless of the task, pressure ruthlessly diminishes our judgment, decision-making, attention, dexterity, and performance in every professional and personal arena. In Performing Under Pressure, Drs. Hendrie Weisinger and J.P. Pawliw-Fry introduce us to the concept of pressure management, offering empirically tested short term and long term solutions to help us overcome the debilitating effects of pressure. Performing Under Pressure tackles the greatest obstacle to personal success, whether in a sales presentation, at home, on the golf course, interviewing for a job, or performing onstage at Carnegie Hall. Despite sports mythology, no one rises to the occasion under pressure and does better than they do in practice. The reality is pressure makes us do worse, and sometimes leads us to fail utterly. But there are things we can do to diminish its effects on our performance. Performing Under Pressure draws on research from over 12,000 people, and features the latest research from neuroscience and from the frontline experiences of Fortune 500 employees and managers, Navy SEALS, Olympic and other elite athletes, and others. It offers 22 specific strategies each of us can use to reduce pressure in our personal and professional lives and allow us to better excel in whatever we do. Whether you’re a corporate manager, a basketball player, or a student preparing for the SAT, Performing Under Pressure will help you to do your best when it matters most. |
| eq training for leaders: EQ + IQ = Best Leadership Practices for Caring and Successful Schools Maurice J. Elias, Harriett Arnold, Cynthia Steiger Hussey, 2002-11-20 Schools cannot teach character . . . School have to create an environment that models and promotes character development, and then they have to allow the children to ′catch′ character from the behavior of the adults and students around them. —From Chapter 1 by James P. Comer Let today′s educational leaders show you how to create a safe, healthy, and successful classroom community! Combining emotional intelligence (EQ) with academic intelligence (IQ) is the essential key to developing knowledgeable, caring, healthy, and successful students in today′s troubled world. Social-emotional skills often are not taught at home, but they are in fact the crucial connection that enables students to master and retain content knowledge while also creating a classroom atmosphere filled with proficient, civic-minded students with sound judgment and problem-solving skills that will last a lifetime. In this dynamic book, today′s educational leaders offer their best ideas for building school communities that are safe, smart, caring, successful, and emotionally intelligent. Key topics include: Transforming the Lives of Children (James P. Comer) Leadership for Academic, Social, and Emotional Learning (Mary Utne O′Brien, Roger P. Weissberg, Timothy P. Shriver) How New Knowledge About the Brain Applies to Social and Emotional Learning (Ronald S. Brandt) A Vision of Schools with Heart and Spirit (Linda Lantieri) Institutionalizing Programming for Social and Emotional Learning (Linda Bruene Butler, Jeffrey S. Kress, Jacqueline A. Norris) Implementing a Social and Emotional Learning Program (Carol Apacki) |
| eq training for leaders: The Future of Work Jacob Morgan, 2014-08-25 Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work. The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world. This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like. The Future of Work will help you: Stay ahead of the competition Create better leaders Tap into the freelancer economy Attract and retain top talent Rethink management Structure effective teams Embrace flexible work environments Adapt to the changing workforce Build the organization of the future And more The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently. |
| eq training for leaders: Emotional Intelligence for Religious Leaders John Lee West, Roy M. Oswald, Nadyne Guzmán, 2018-08-24 Religious leaders require tremendous skill in emotional intelligence, yet their training very rarely addresses how to develop the practical skills needed—from self-awareness to resilience. Emotional Intelligence Religious Leaders draws on the latest research in business, psychology, and theology to offer religious leaders the information and tools they need to increase their emotional intelligence and enhance their relationships, communication and conflict management skills, spirituality, and overall well-being. The book offers both a deep understanding of how to develop emotional intelligence and also prescriptive insights about how to practice it that will be helpful for religious leaders in many settings, including congregational ministry, lay ministry, spiritual direction, pastoral counseling, and more. |
| eq training for leaders: EQ and Leadership In Asia Sebastien Henry, 2011-06-28 Increase your emotional intelligence, build a better workplace Emotional intelligence is crucial for business leadership, and nowhere is that more true than in Asia, where emotions are particularly likely to be concealed during daily business interactions. Emotions can be a major asset for leaders if properly understood, and a source of significant disruption if they are ignored. EQ and Leadership in Asia provides business leaders in Asia with the keys to using emotions as allies as they face practical business challenges. Presenting emotional intelligence in a clear, straightforward manner that anyone can understand, the book shows what it can accomplish, why it matters, and how to systematically improve your ability to understand emotions. Looking at the real challenges that leaders in Asia have to face every day and exploring how emotional intelligence can be used in each instance, this compelling book is essential reading for leaders who want to inspire and influence their coworkers and lead their companies to greater success. Explains the key concepts of emotional intelligence and its particular importance for those in leadership positions Explores why understanding emotion is particularly important for Asian leaders Provides practical examples of emotional intelligence techniques in action in real-world situations A guide to emotional intelligence designed for people working in leadership positions in Asia, EQ and Leadership In Asia is the only book you need to harness emotion in order to create a better workplace. |
| eq training for leaders: What Makes a Leader Daniel Goleman, 2014 This book is a collection of the author's writings, previously published in the Harvard Business Review and other business journals, on leadership and emotional intelligence. The material has become essential reading for leaders, coaches and educators committed to fostering stellar management, increasing performance, and driving innovation. The collection reflects the evolution of Dr. Goleman's thinking about emotional intelligence, tracking the latest neuroscientific research on the dynamics of relationships, and the latest data on the impact emotional intelligence has on an organization's bottom-line. -- |
| eq training for leaders: Becoming a Resonant Leader Annie McKee, Richard E. Boyatzis, Fran Johnston, 2008-03-06 What distinguishes great leaders? Exceptional leaders capture passion. They lead for real: from the heart, smart and focused on the future, and with a commitment to being their very best. As Annie McKee and Richard Boyatzis have shown in their bestselling books Primal Leadership and Resonant Leadership, they create resonance with others. Through resonance, leaders become attuned to the needs and dreams of people they lead. They create conditions where people can excel. They sustain their effectiveness through renewal. McKee, Boyatzis, and Frances Johnston share vivid, real-life stories illuminating how people can develop emotional intelligence, build resonance, and renew themselves. Reflecting twenty years of longitudinal research and practical wisdom with executives and leaders around the world, this new book is organized around a core of experience-tested exercises. These tools help you articulate your strengths and values, craft a plan for intentional change, and create resonance with others. Practical and inspiring, Becoming a Resonant Leader is your hands-on guide to developing emotional intelligence, renewing and sustaining yourself and your relationships, and taking your leadership to a whole new level. This book is ideal for anyone seeking personal and professional development and for consultants, coaches, teachers, and faculty to use with their clients or students. |
| eq training for leaders: The Emotional Intelligence Activity Kit Adele Lynn, Janele Lynn, 2015-10-21 Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompetitive colleagues, and leaders who rarely leave their offices--common EQ problems such as these damage not just camaraderie, but also results. Because of this, managers are discovering now more than ever that emotional intelligence (EI)--knowing how to manage emotions, empathize, build relationships, and more--is a vital contributor to a company’s success. But how does one go about persuading others to improve their EI? The Emotional Intelligence Activity Kit shows the way with 50 practical exercises to: Promote introspection Increase empathy Improve social skills Boost influence Inspire purpose Bring everyone on board Studies have proven that emotional intelligence drives performance. But the problem has always been how to utilize this knowledge and inspire new ways of thinking among individuals. With The Emotional Intelligence Activity Kit, trainers, coaches, and organizational development professionals can now break through and trigger lasting EQ improvements to create thriving, successful organizations. |
| eq training for leaders: Beyond Emotional Intelligence S. Michele Nevarez, 2021-11-16 Discover the hidden inner workings of your mind so you can break unhelpful habits and set yourself on the path to achieving your full potential. Beyond Emotional Intelligence reveals how our ingrained mental tendencies can either help or hinder us, depending on how conscious we are of their influence over our lives. Whether we seek to set and achieve our desired outcomes, improve our relationships, or live in alignment with what we value most, we need emotional intelligence (EI) to identify and overcome the mental patterns that may be keeping us stuck. In this book, you’ll embark on 12 Self-Discoveries that will help you get to know yourself, so you can stop getting in your own way. You’ll learn how, with practice, you can retrain your mind to develop new thought patterns that will serve you better as you work toward your life’s aspirations. Each of the 12 Self-Discoveries offers unique clues and insights into who we are and why we do what we do. They function as an internal barometer for our triggers, emotional patterns, and mental habits. Ultimately, they provide a clear path to uncover and work with our habits of mind and patterns of action and reaction, giving us the possibility to exercise our own agency at key moments in our lives. Beyond Emotional Intelligence presents the 12 Self-Discoveries framework which provides you with a solid foundation from which you can begin to grow. Discover how your hidden thought patterns are influencing your life and your relationships with others Build Emotional Intelligence as you learn to recognize your reactions, perceptions, and value systems Use the highly regarded 12 Self-Discoveries model to identify your mental roadblocks and remove them with new habits of mind Learn proven methods for influencing your outcomes, de-cluttering your mind, and shift your own awareness This book will be your guide as you embark on a rigorous process of self-discovery as you learn to embrace your inner wisdom and take control of your results. |
| eq training for leaders: The EQ Leader Steven J. Stein, 2017-04-05 A roadmap to success for tomorrow's leaders The EQ Leader provides an evidence-based model for exceptional leadership, and a four-pillar roadmap for real-world practice. Data collected from thousands of the world's best leaders—and their subordinates—reveals the keys to success: authenticity, coaching, insight, and innovation. By incorporating these methods into their everyday workflow, these leaders have propelled their teams to heights great enough to highlight the divide between successful and not-so-successful leadership. This book shows you how to put these key factors to work in your own practice, with clear examples and concrete steps for improving skills and competencies. New data from the author's own research into executive functioning describes the neurological aspects of leadership, and a deep look at the leaders of tomorrow delves into the fundamental differences that set them apart—and fuel their achievement. Leadership is changing, both in look and practice; strictly authoritative approaches are quickly losing ground as today's workers discover the power of collaboration and the importance of interpersonal awareness. This book provides step-by-step guidance for leading from within this space, with evidence-based approaches for success. Lead authentically to inspire and motivate others Support employee's needs and nurture development Communicate with purpose, meaning, and vision Foster ingenuity, imagination, and autonomous thinking An organization's success rests on the backs of its leadership. At all levels, true leadership is about much more than management and task distribution—it's about commitment, collaboration, nurturing talent, developing skills, fostering relationships, and so much more. The EQ Leader integrates the essential factors of successful leadership into a concrete blueprint for the future's leaders. |
| eq training for leaders: Leadership Lessons From The Pub Irvine Nugent, 2020-12 Leadership is a noble calling that requires courage. It is not for the faint of heart. Stepping forward and putting yourself on the line takes a toll. Success lies in going inward to explore and expand your emotional intelligence, which is the ability to recognize, understand, and manage your own emotions and the emotions of others. The end result is thriving relationships which are at the core of great leadership. This book was born out of the unique Irish wisdom Irvine Nugent learned growing up in his family's pub in Northern Ireland. Journey through Ireland's rich pub culture and back to the boardrooms and offices of the organizations you lead or manage. It's a journey into the struggles and joys of leadership that will show you how to harness the power of your emotions to have deeper connections, make better decisions, and increase your influence. |
| eq training for leaders: Leadership 2.0 Travis Bradberry, Jean Greaves, 2012-10-08 Sharing discoveries from a groundbreaking study that separated the leadership skills that get results from those that are inconsequential or harmful, Leadership 2.0 introduces a new paradigm of leadership. A passcode provides online access to the self-assessment edition of the bestselling 360° Refined™ leadership test. 360° Refined™ will show you where your leadership skills stand today and what you can do to begin maximizing them immediately. Your test results will: - Reveal your scores for all 22 core and adaptive leadership skills. - Reveal the specific behaviors responsible for your scores. - Pinpoint which of the book’s 100+ leadership strategies will increase your leadership skills the most. In today’s fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us adapt and strike out ahead of the pack. Leadership 2.0 delivers a step-by-step program for increasing 22 core and adaptive leadership skills. Core leadership skills (those that get people into leadership positions) will sharpen your saw, and adaptive leadership skills (those that set great leaders apart) will make you into the leader you’ve always wanted to be. |
| eq training for leaders: Promoting Emotional Intelligence in Organizations Cary Cherniss, Mitchel Adler, 2000 Based on the study of model programs and from hundreds of studies on the psychology of behavioral change, the 22 best-practice guidelines presented in this book offers the tools and data needed to sell and implement emotional intelligence training within your organization. |
| eq training for leaders: Daniel Goleman Omnibus Daniel Goleman, 2004 Emotional Intelligence Does IQ define our destiny? Daniel Goleman argues that our view of human intelligence is far too narrow, and that our emotions play a major role in thought, decision making and individual success. Self-awareness, impulse control, persistence, motivation, empathy and social deftness are all qualities that mark people who excel: whose relationships flourish, who are stars in the workplace. With new insights into the brain architecture underlying emotion and rationality, Goleman shows precisely how emotional intelligence can be nurtured and strengthened in all of us. Working with Emotional Intelligence Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise in this inspiring sequel. |
| eq training for leaders: Applied Empathy Michael Ventura, 2019-05-21 Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first. |
| eq training for leaders: Leadership Presence (HBR Emotional Intelligence Series) Harvard Business Review, Amy J.C. Cuddy, Deborah Tannen, Amy Jen Su, John Beeson, 2018-04-17 Lead with charisma and confidence. Many leaders consider executive presence a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength. This volume includes the work of: Deborah Tannen Amy J. C. Cuddy Amy Jen Su This collection of articles includes Deconstructing Executive Presence, by John Beeson; How New Managers Can Send the Right Leadership Signals, by Amy Jen Su; To Sound Like a Leader, Think About What You Say, and How and When You Say It, by Rebecca Shambaugh; Connect, Then Lead, by Amy J. C. Cuddy, Matthew Kohut, and John Neffinger; The Power of Talk: Who Gets Heard and Why, by Deborah Tannen; and Too Much Charisma Can Make Leaders Look Less Effective, by Jasmine Vergauwe, Bart Wille, Joeri Hofmans, Robert B. Kaiser, and Filip De Fruyt. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. |
| eq training for leaders: The Compassionate Geek Don R. Crawley, Paul R. Senness, 2011-05-05 Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing foo-foo, just down-to-earth tips and best practices learned from years of working with IT pros and end-users. |
| eq training for leaders: The Heart of a Leader Kristin Harper, 2020-07-08 The Heart of a Leader: Fifty-Two Emotional Intelligence Insights to Advance Your Career uncovers insider secrets on leadership for go-getters who aren’t satisfied with status quo careers. Authored by Kristin Harper, the book is based on more than twenty years of firsthand experience climbing the proverbial corporate ladder. Each chapter in The Heart of a Leader focuses on leadership and emotional intelligence competencies, actionable tools, bite-sized insights, and inspiring quotes to reference throughout your career. Whether you’re an aspiring leader new in your career or a seasoned employee ready for the next level, adopting the time-tested insights in The Heart of a Leader will help accelerate your career. |
| eq training for leaders: Follow the Yellow Brick Road Sam Alibrando, 2007-02 Follow the Yellow Brick Road is for people who want to change and grow. And the most powerful way to learn new habits and truly change is through experience. Dorothy did not develop Scarecrow-knowing, Tin Man-heart and Lion-courage from a book. It was not from a lecture that Dorothy discovered her wizard was a fraud and that if she faced her scary witch, the witch would melt. She learned these vital life lessons along the Yellow Brick Road. Follow the Yellow Brick Road is especially for people who have ever had a twister pick up their life and drop them into a strange and uncharted land. If you are having trouble managing at work, going through a break-up, are caught in an addiction, have lost a loved one, or are in a challenging relationship, then you are in the Land of Oz and need to do as Glinda instructed: Follow the Yellow Brick Road. Follow the Yellow Brick Road is a wonderful metaphor for understanding our lives and our relationships. I would recommend it to anyone as a tool for personal or corporate growth. -Dan Maltby, Ph.D., Director of the Organizational Leadership Program, Biola University See what others are saying inside! |
| eq training for leaders: Emotional Intelligence in the Workplace Mark Craemer, 2020-12-01 Practical strategies to develop your emotional intelligence for career success Emotional intelligence refers to your skill at identifying and effectively responding to what you, and the people around you, are thinking and feeling—and it's especially important in professional settings. Emotional Intelligence in the Workplace is your guide to developing your emotional intelligence, with actionable advice and exercises that help you make empathetic decisions, manage stress, resolve conflict, and maintain productive working relationships. Emotional Intelligence in the Workplace includes: The power of connection—Learn why emotional intelligence is so critical for collaboration and success, along with easy ways to practice self-awareness, develop flexibility, read a room, and more. Real-world examples—Find anecdotes and example scenarios that show you the techniques in action and explain how they help build reputation and trust. Ways to grow and thrive—Discover how increased emotional intelligence opens doors for new opportunities and career advancement. Explore what it means to be emotionally intelligent and actionable ways to apply it for professional success. |
| eq training for leaders: Coaching for Emotional Intelligence Bob WALL, 2006-10-27 At some point in their careers, all managers face a frustrating and seemingly insurmountable challenge -- the highly intelligent, highly skilled direct report who is failing when he should be excelling. Often, this employee is destroying not only his own career, but also the morale of the rest of the team. While this behavior may initially seem willful, it is more than likely due to a lack of emotional intelligence -- the ability to comprehend one’s emotions, empathize with the feelings of others, and interact with people in ways that promote congenial working relationships. More than any other trait, emotional intelligence is the one variable that can transform a mediocre employee into an exceptional one. Managers now have a new and demanding role. They must become coaches who help their employees to develop emotional intelligence and the positive interpersonal relationships that result. And while this kind of corrective coaching may seem daunting and unpleasant to many managers, it is also achievable with the right tools. In Coaching for Emotional Intelligence, Bob Wall offers coaching strategies that will enable every manager to elicit excellence by improving the negative behaviors and communications flaws that are undermining an employee's performance. The book provides a structured format for formulating and delivering both praise and corrective feedback, as well as a step-by-step method and sample scripts for conducting a coaching session. Readers will: Overcome the fear of coaching on sensitive, personal issues. Learn the critical importance of praise--and how to give it. Understand the influences that shaped the behaviors of the individual being coached. Determine whether an employee is responding to corrective coaching, when to keep him -- and when to fire him. Create an action plan for teaching employees to identify and alter unwanted behavior. Master spontaneous coaching: delivering praise in 15-20 seconds -- and corrective feedback within 45 seconds. Formulate structured conversations when corrective coaching isn’t working. Create successful, detailed, and clear personal, team, and work evaluations and mission statements. The first book of its kind, Coaching for Emotional Intelligence is a thoughtful, realistic, and accessible guide that will change the way managers lead in the workplace -- and will ensure that their employees are reaching their full potential. |
| eq training for leaders: Team Emotional and Social Intelligence Marcia M. Hughes, James Bradford Terrell, 2008-09 Trainers need an all-in-one solution for measuring and developing a teamâ2s emotional intelligence created by two of the leading authors in the field. The guide provides everything required to run a half-day or one-day training session on team performance and behaviors. Each workshop begins with a discussion on the teamâ2s Emotional Intelligence rating (as determined by the Emotionally Intelligent Team Inventory) and includes additional activities that explore strategies for improvement. This resource is written for the internal training professional, and external consultant and coach who works with teams. |
| eq training for leaders: Smart School Leaders Janet Patti, Jim Tobin, 2006-09-27 Smart School Leaders: Leading with Emotional Intelligence |
| eq training for leaders: Developing Emotionally Mature Leaders Aubrey Malphurs, 2018-04-17 There are many things that make up a great leader. The ability to motivate, to see the big picture, to delegate. But perhaps just as important, if not more so, is the leader's emotional intelligence (EQ). How we feel impacts how we lead, and how those we lead feel about themselves when they're around us affects how well they follow our leadership. It follows then that if we want to be the most effective leaders, we must be emotionally mature. In this practical book, church leadership expert Aubrey Malphurs shows church and ministry leaders how to assess, understand, and improve both their own EQ and that of their followers, so that they can inspire the very best in their churches and organizations. |
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EQ Shareowner Online is here to help you and answer any questions you may have. Please fill in the form and a representative will contact you within one to two business days.
Emotional Intelligence (EQ): Components and Tips - Psych Central
Jun 7, 2021 · Some people consider emotional intelligence (EQ) more important than IQ. Here's what EQ is, its components, and how to improve it.
Emotional intelligence - Wikipedia
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.
Emotional Intelligence (EQ): Components and Examples - Simply …
Jan 29, 2024 · Emotional intelligence refers to the ability to recognize the meanings of emotions and to reason and problem-solve based on them (Mayer, Caruso, & Salovey, 1999). By …
What Is Emotional Intelligence (EQ)? - Cleveland Clinic Health …
Dec 21, 2023 · “EQ refers to how you recognize and respond to the emotions of others, as well as how you manage your own emotions and understand how they may be perceived by others.”
Improving Emotional Intelligence (EQ): Expert Guide - HelpGuide.org
Mar 13, 2025 · Emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, …
Emotional Intelligence | Psychology Today
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
What is Emotional Intelligence? +23 Ways To Improve It
May 9, 2025 · Emotional intelligence (EQ) involves recognizing, understanding & managing our own emotions & the emotions of others. High EQ contributes to better relationships, effective …
Emotional Intelligence Skills: 5 Components of EQ - Verywell Mind
Dec 31, 2023 · Emotional intelligence, sometimes referred to as EI or EQ, is the ability to recognize, interpret, and regulate your own emotions, and understand those of other people. …
What Is EQ? Emotional Intelligence Definition - BrainManager
Mar 31, 2025 · Also called emotional quotient (EQ), emotional intelligence is the ability to control, perceive, manage, demonstrate, and use your emotions positively to communicate effectively, …
Shareowner Online | Shareowner Online
EQ Shareowner Online is here to help you and answer any questions you may have. Please fill in the form and a representative will contact you within one to two business days.
Emotional Intelligence (EQ): Components and Tips - Psych Central
Jun 7, 2021 · Some people consider emotional intelligence (EQ) more important than IQ. Here's what EQ is, its components, and how to improve it.
Emotional intelligence - Wikipedia
Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to perceive, use, understand, manage, and handle emotions.
Emotional Intelligence (EQ): Components and Examples - Simply …
Jan 29, 2024 · Emotional intelligence refers to the ability to recognize the meanings of emotions and to reason and problem-solve based on them (Mayer, Caruso, & Salovey, 1999). By …
What Is Emotional Intelligence (EQ)? - Cleveland Clinic Health …
Dec 21, 2023 · “EQ refers to how you recognize and respond to the emotions of others, as well as how you manage your own emotions and understand how they may be perceived by others.”
Improving Emotional Intelligence (EQ): Expert Guide - HelpGuide.org
Mar 13, 2025 · Emotional intelligence (also known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, …
Emotional Intelligence | Psychology Today
Emotional intelligence refers to the ability to identify and manage one’s own emotions, as well as the emotions of others.
What is Emotional Intelligence? +23 Ways To Improve It
May 9, 2025 · Emotional intelligence (EQ) involves recognizing, understanding & managing our own emotions & the emotions of others. High EQ contributes to better relationships, effective …
Emotional Intelligence Skills: 5 Components of EQ - Verywell Mind
Dec 31, 2023 · Emotional intelligence, sometimes referred to as EI or EQ, is the ability to recognize, interpret, and regulate your own emotions, and understand those of other people. …
What Is EQ? Emotional Intelligence Definition - BrainManager
Mar 31, 2025 · Also called emotional quotient (EQ), emotional intelligence is the ability to control, perceive, manage, demonstrate, and use your emotions positively to communicate effectively, …
